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Page 1: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

A Quick Overview

© RadPayor 2010

Page 2: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

What is Computer Assisted Coding

History of Computer Assisted Coding

Computer Assisted Coding today

How does it work?

Computer Assisted Coding tomorrow

Embracing the change

© RadPayor 2010

Page 3: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

The newest computer assisted coding programs operate entirely different than those developed even 1 or 2 years earlier

The CAC coder acts primarily as a final reviewer and administrator of the document prior to electronic filing

© RadPayor 2010

Page 4: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

General coders

Specialty coders

Billers

Managers of coding and billing departments

Owners and managers of billing companies

© RadPayor 2010

Page 5: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

CAC systems emerged in the late 1990’s along with the growth of Information Technology ◦ Systems required installation and maintenance of

cumbersome computer hardware

◦ IT staff required for system maintenance

◦ High Cost of Systems limited adoption to only largest institutions

Data security concerns

© RadPayor 2010

Page 6: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Few medical specialties using electronic systems

Why Radiology? ◦ Radiology was one of the first medical specialties to

embrace electronic communications

◦ Diagnostic Radiology maintained common language

◦ Diagnostic reports contained similar formats

© RadPayor 2010

Page 7: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Legal precedence ◦ CAC is NOT new ◦ Medicare interpretations have supported Computer

Assisted Coding cases

Functioning as a CAC Coder ◦ Work better, not harder

Embracing the new CAC Systems ◦ Increasing value to your organization ◦ Protection from outsourcing/off-shoring ◦ Preparation for ICD-10 ◦ Stress reduction

© RadPayor 2010

Page 8: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

In the event the individual responsible for reporting the codes for the testing facility of the physician’s office does not have the report of the physician interpretation at the time of billing, that individual should code what they know at the time of billing.

Sometimes reports of the physician’s interpretation of diagnostic tests may not be available until

several days later, which could result in delay of

billing, in such instances, the individual responsible

for reporting the codes for the testing facility or

the physician’s office should code based on the

information/reports available to them or what they know at the time of

billing

Page 9: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

10.1.5 – Diagnostic Tests Ordered in the Absence of Signs and/or Symptoms (Rev. 1, 10-01-03). ◦ When a diagnostic test is ordered in the absence of

signs/symptoms or other evidence of illness or injury, the testing facility or the physician interpreting the diagnostic test should report the screening code as the primary diagnosis code. Any condition discovered during the screening should be reported as a secondary diagnosis.

Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the

ICD-9-CM code as 162.5 for malignancy of “other parts of the bronchus or lung” (162.8)

or the code for “bronchus and lung unspecified”(162.9).

Page 10: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

10.1.6 – Use of ICD-9-CM to the Greatest Degree of Accuracy and Completeness (Rev.1, 10-01-03). ◦ The following longstanding coding guidelines are part of the “Official ICD-

9-CM Guidelines for Coding and Reporting”. The testing facility or the interpreting physician should code the ICD-9-CM code that provides the highest degree of accuracy and completeness for the diagnosis resulting from the test, or for the sign(s)/symptom(s) that prompted the ordering of the test. The “highest degree of specificity means assigning the most precise ICD-9-CM code that most fully explains the narrative description of the medical chart of the symptom or diagnosis.

Example: If a sputum specimen is sent to a pathologist and the pathologist confirms growth of “streptococcus, type B” which is indicated in the patient’s medical record, the pathologist should report a primary diagnosis as 482.32 (Pneumonia due to streptococcus, Group B). However, if the pathologist is unable to specify the organism, then the pathologist should report the primary diagnosis as 486 (Pneumonia, organism unspecified).

Page 11: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Each CAC system has its own proprietary processing system, which allows the computer to “read” the physician’s report.

In general, the system looks for specific words and phrases in specific parts of a report.

Most modern systems use a form “Natural Language Processing (NLP)” technology to account for differences in speech. ◦ Physicians do NOT have to use a specific structured

language. ◦ For Example: “Evidence of cancer” is read differently than

“No Evidence of cancer.”

© RadPayor 2010

Page 12: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Artificial Intelligence is the ability of the system to “learn” from previous experiences

Systems can be taught how to read specific phrases or look for combinations that may not be eligible for payment

© RadPayor 2010

Page 13: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Minimal up-front costs for hardware or maintenance

Coding up to 8x faster with improved skill and accuracy

Auto coding of standard modifiers

Auto checks for LCD, NCD, CCI, PQRI, and RAC compliancy

© RadPayor 2010

Page 14: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Immediate archive deposit, search, and retrieval.

No scanning, faxing, copying, OCR, shredding, sorting, etc.

Cost reduction.

EHR Connections.

© RadPayor 2010

Page 15: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

Information Flow

Page 16: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Data retrieved from hospital, outpatient facility or physician office

◦ Paper ◦ PDF ◦ XML ◦ .txt ◦ .doc ◦ .csv ◦ ASCII ◦ HL7

© RadPayor 2010

Auto Data Collection

Page 17: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

Incoming Data

RAC LCD NCD PQRI

CCI Edits Custom

Coding of Modifiers

(26, 52, 59, 76, 77, etc.)

Computer Coding

Page 18: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

Computer check of Demo

Computer Codes Report

(ICD-9, CPT, quick code,

etc.)

Computer Recheck

Human Coder (CPC)

Reviews

To Billing Software

Page 19: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

Page 20: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

Page 21: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

Page 22: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Down Code = BAD ◦ Lost revenue

Up Coding = BAD ◦ Fraud

© RadPayor 2010

Page 23: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Coder

Reviewer

Manager

Assist

PACS

Assist/RPA/Doctor

© RadPayor 2010

Page 24: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Auditor

TestAuditor

Consultant

Clerk

Keyer

Outsource

Support

© RadPayor 2010

Page 25: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Anonymous Users. ◦ Users who cannot see any PHI, yet can fully use the

system.

◦ Examples include: Coders, Reviewers, Auditors, TestAuditors, Outsources, or Consults.

Specialty Coders.

© RadPayor 2010

Page 26: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Who are Specialty Coders ◦ Coders with advanced knowledge in a specific

specialty

◦ Coders who possess exceptional skills and experience coding specific procedures

Why do Specialty Coders Exist ◦ Incredible Accuracy

◦ Incredible Performance

© RadPayor 2010

Page 27: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

GenCoder – General coder, non-specialized ◦ Coder – Codes any Radiology studies

Specialist – codes only select procedure class

Diagnostic – codes only diagnostic studies

PlainFilms – codes only plain films

PlainFilmsUE – codes only upper extremities

PlainFilmsShoulder – codes only shoulders

PlainFilmsHumerous – codes only humorous

PlainFilmsElbow – codes only elbows

PlainFilmsForearm – codes only forearms

PlainFilmsWrist – codes only wrist

73100 (2 views)

73110 (3 views)

PlainFilmsFingers – codes only fingers

© RadPayor 2010

Page 28: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Accuracy ◦ Dramatic reduction in common entry errors either

due to omission or improper entry ◦ One instance showed reduction in demographic

error rates improve from 18% to <2% with implementation of CAC system

Traceability ◦ No need to search through cumbersome paper files

to locate missing or incomplete information

Quality Improvement ◦ Continuous quality improvement metrics can be

added and monitored to improve profitability

© RadPayor 2010

Page 29: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Reporting on Coder’s performance

Reporting on Clerk’s performance

Reporting on Physician’s performance

Financial reporting for Owners and Managers

© RadPayor 2010

Page 30: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

2013 is NOT far away

Implementation of ICD-10 is not YOUR choice

Learning 140,000+ new diagnosis codes

© RadPayor 2010

Page 31: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Learn 30 new codes with computer’s assistance

Retain quality and performance

© RadPayor 2010

Page 32: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

Encryption software ensures HIPAA, HITECH, and Red Flag compliance

PHI ◦ Certain systems can “clean” records of personal

identifiers and private health information

© RadPayor 2010

Page 33: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

CAC is already expanding into Emergency Medicine, Cardiology, and Pathology

Expect expansion across all specialties as providers and hospitals transition to EHR

© RadPayor 2010

Page 34: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

Page 35: A Quick Overview...Example: A chest x-ray reveals a primary lung cancer in the left lower lobe. The interpreting physician should report the ICD-9-CM code as 162.5 for malignancy of

© RadPayor 2010

NCEB Practice Management Solutions ◦ Sue Irwin, CHBME, MCS-P, President Tel: (440) 934-6135

Email: [email protected]

◦ Cathy Czarney, CPC Tel: (440) 934-6135

Email: [email protected]

RadPayor Tom Henslee, President

Tel: (800) 550-1933

Email: [email protected]