a 'smart' approach to the introduction of serialisation in pharmaceutical corporations

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A ‘Smart’ Approach to the Introduction of Serialisation in Pharmaceutical Corporations Eur Ing Charles A. Smith CEng MIET MInstMC 1 © Horizon 2014

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Track and Trace: Serialization

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  • A Smart Approach to the Introduction of

    Serialisation in Pharmaceutical Corporations

    Eur Ing Charles A. Smith CEng MIET MInstMC

    1 Horizon 2014

    http://www.teamhorizon.ie/http://www.teamhorizon.ie/

  • Who are Horizon?

    Horizon are an Engineering & Consultancy Company

    Key areas of activity:

    SMART Serialisation : from audit to validation, customised

    or turn key projects

    SMART Manufacturing

    Provide a range of other Engineering solutions

    -

    Ireland - Benelux - France

    Horizon 2014

    http://www.teamhorizon.ie/

  • Agenda

    International Regulatory Drivers for Serialisation

    Business Drivers for Serialisation

    Serialisation Terms

    Global Differences in Requirements

    Key Influencing Factors

    Process Mapping

    Risk Assessment

    Best Practices for International Serialisation Projects

    Horizon 2014

    http://www.teamhorizon.ie/

  • International Regulatory Drivers for

    Serialisation

    Counterfeit Drugs

    Dangers

    No actual active ingredient

    Wrong strength (too high/low) of active ingredient

    Drugs contaminated with dangerous materials

    Expired Drugs can be toxic

    Horizon 2014

    http://www.teamhorizon.ie/

  • International Regulatory Drivers for

    Serialisation

    Counterfeit Drugs

    Increasing level of counterfeit drugs in the supply chain

    World Health Organisation report of counterfeit levels:

    1% in developed world

    10% global

    Higher in regions - Asia, Africa and Latin America

    Estimate that up 50% of drugs purchased on the internet are

    counterfeit

    Horizon 2014

    http://www.teamhorizon.ie/

  • International Regulatory Drivers for

    Serialisation

    Counterfeit Drugs

    Last 4 years Interpol Police

    action on counterfeit websites

    2009 153 sites shutdown

    2010 297 sites shutdown

    2011 13500 sites shutdown

    2012 18000 sites shutdown

    Horizon 2014

    0

    5000

    10000

    15000

    20000

    2009 2010 2011 2012

    Shut Down Web Sites

    http://www.teamhorizon.ie/

  • International Regulatory Drivers for

    Serialisation

    Drug Reimbursement Fraud

    Many countries have seen multiple claims for the same

    issued drug

    No unique numbering on the issued drugs - difficult to

    check multiple claims

    Significant cost of fraudulent claims - impacts on care that

    can be given to other patients

    Horizon 2014

    http://www.teamhorizon.ie/

  • Business Drivers for Serialisation

    Counterfeits from an Industry Perspective

    Corporations seeing more counterfeits returned as Customer Complaints and via notifications from Ministries

    of Health.

    Overall appearance of counterfeits improving

    Potential for counterfeits to both damage the Corporations reputation and cause product recalls

    Transfer of products to other markets

    Relabeling of expired product

    Horizon 2014

    http://www.teamhorizon.ie/

  • Business Drivers for Serialisation

    Recent Counterfeit Examples

    July 2013 FDA Roche Avastin Cancer Drug identified via wholesalers in Egypt, Switzerland,

    Denmark, UK

    Counterfeit BDMI company also handled Amgens Neupogen (white blood cell stimulator) and

    Genentechs Rituxan

    Aug 2013 Kiev, Ukraine Cascade Medical Products $37m counterfeit products seized no batch

    numbers, expiry dates or instruction leaflets

    Nov 2013 FDA identify counterfeit herbal and nutritional product contained prescription active

    ingredient

    Horizon 2014

    http://www.teamhorizon.ie/

  • Business Drivers for Serialisation

    Other business drivers

    Recall management easier to identify product distributed

    International Supply Chain Management

    Reduce the chance of counterfeit product entering the normal

    complex supply chain

    Improved control of product stock control of expiry status and

    inventory at different locations

    Horizon 2014

    http://www.teamhorizon.ie/

  • Some Serialisation Terms

    Serialisation - include a known unique serial number on products

    Track (forward) - Determining the downstream locations of products in the supply chain (Where now? Where going?)

    Trace (backward) - Identifying the upstream history of where a product has been at what times (Where has it been?)

    Aggregation data structure of distributed product (in identified shipping Case/Pallet)

    Horizon 2014

    http://www.teamhorizon.ie/

  • Serialisation Terms

    EPCIS Electronic Product Code Information Services

    GS1 International Standards body coding GTIN Global Trade Identification Numbers

    Subset NTIN National Trade Item Numbers

    AI Application Identifiers 01 GTIN, 10 Batch, 17 Expiry Date, 21 Serial Number

    GLN Global Location Numbers

    Horizon 2014

    GS1 DataMatrix ECC200

    GS1 128 Linear

    RFID Examples

    SSCC Mixed Pallets

    http://www.teamhorizon.ie/

  • 13 Horizon 2014

    Global Serialisation Activity

    Aggregation Serialisation Serialisation under discussion

    http://www.teamhorizon.ie/

  • Key Recent Regulation Developments

    US HR 3204 Drug Quality & Security Act - Nov 2013

    2017 - Manufacturers to include SNI (US product code), Lot, Expiry Date to Cartons and Shipping Cases.

    Manufacturers must provide in electronic format a

    Transaction History at Lot Level (not sGTIN or serialised

    SNI). Moving to verification at point of dispense.

    2023 - Full aggregation in place throughout all distribution phases

    Likely to pre-empt Californias Electronic Pedigree Rules

    Horizon 2014

    http://www.teamhorizon.ie/

  • Key Recent Regulation Developments

    Brazil Anvisa Serialisation / Track & Trace Dec 2013

    3 Years - Manufacturers to include Unique Medicines Identifier

    (UMI) which includes Serial Number, Lot, Expiry Date and

    Anvisa Registration Number (Brazils product code) as 2D data

    matrix and human readable form to hospital packs.

    Deadline of 2 years for Pharmaceutical Companies to submit a

    comprehensive report on the traceability of at least 3 batches

    which will be submitted to the Anvisa technical committee

    Horizon 2014

    http://www.teamhorizon.ie/

  • Key Regulation Developments

    European Union Falsified Medicines Directive 2011/62/EU

    Prescription medicines to include safety features Unique serial number on each carton allowing verification at point of dispense

    Tamper Evident Packaging

    To be implemented as delegated act for EU Countries (expected 2014) with date of application 3 years after publication

    Two European wide traceability repositories for drug data under development to allow connection to national databases

    European Directive for the Quality of Medicines & Health Care (EDQM) - eTACT system trial

    European Federation of Pharmaceutical Industries and Associations (EFPIA) European Stakeholder Model (ESM)

    Horizon 2014

    http://www.teamhorizon.ie/

  • Key Influencing Factors

    SKU Stock Keeping Unit Which countries?

    On which packaging lines?

    Manufacturing in which countries?

    Cold Chain or other Features?

    New Product Introductions Build in serialisation to design

    Packaging / Labelling Design Larger area needed for printing

    Must be visible for scanning

    Horizon 2014

    Equipment Aspects

    Age of actual packaging lines

    Upgrade or replace?

    Physical layout/space for new

    equipment

    Equipment Capability printers

    larger higher resolution Images

    Reject Mechanisms

    Equipment must be flexible and

    configurable dependant on SKU /

    country of export

    http://www.teamhorizon.ie/

  • Key Influencing Factors

    Production Schedule

    Spare capacity on lines

    Production to stock for customer

    supply forecasts

    Plan for equipment modification

    Allow for lower operational

    efficiency during starting phases

    Highest speed lines in continuous

    use so difficult to schedule

    Horizon 2014

    Resources Corporation resources

    Equipment Supplier Capacity

    External Systems Specialists

    Infrastructure EPCIS

    Serial number provisioning

    Solutions across manufacturing and warehousing

    Existing ERP / Warehouse Systems and Master Data

    http://www.teamhorizon.ie/

  • Key Influencing Factors

    Validation Full development lifecycle driven by

    risk assessment to show the systems

    reliably meet their intended design

    Standardisation where possible to

    allow common unit testing

    Configurable design with associated

    testing to show functions for different

    SKUs / countries

    Change control to track different

    Ministry of Health requirements

    Horizon 2014

    http://www.teamhorizon.ie/

  • Process Mapping

    Process Mapping allows better understanding of existing process

    (current state) and how it can be modified

    (future state)

    Multidiscipline team equipment / automation / computer specialists,

    operations safety needed to reflect:

    Physical actions (SOP), equipment steps, communications, and master data

    Process phases Batch Setup, Normal batch operation (rejects, sampling) and end of

    Batch Processing

    Even manual processes can be quite complex

    Horizon 2014

    http://www.teamhorizon.ie/

  • Process Mapping

    Process Mapping needs to consider different levels and may need a different

    expertise as part of project team:

    Machinery level automation and integration with printing / vision systems

    Plant Level systems how serial numbers are locally provisioned, and posting of serialisation code activation, commissioning and destruction to EPCIS

    servers

    Warehouse systems to support the distribution process after product leaves the manufacturing areas covering pallet and shipping case handling with

    exceptions like product returns or physical damage

    Corporate level interfaces from EPCIS servers through to the required Ministry of Health Repositories.

    Horizon 2014

    http://www.teamhorizon.ie/

  • Risk Management

    A formal technique of risk analysis like FMEA (Failure Mode and Effect

    Analysis) provides a suitable method

    of methodically reviewing the potential

    risks associated with system

    modifications for serialisation.

    A multidiscipline team reviews the process maps step by step through

    stages of the process

    For general guidance risk analysis see ISPE GAMP 5 Section 5 and

    Appendix M3 or ASTM E2500

    Horizon 2014

    http://www.teamhorizon.ie/

  • Risk Management

    For FMEA, the review looks at the stages in the process, the equipment / process

    involved, the effects, ranking of severity, causes and probability of occurrence,

    and the probability of detection to give a Risk Priority Number

    At a higher project level, other risks also needs to be considered

    Effective management project sponsorship

    Project team members with insufficient experience / technical knowledge

    Lack of user input from project stakeholders 3rd Party Service Providers (for

    example distribution), Corporation Staff in other countries, outsourced

    manufacturing companies, computer support groups and service levels

    Learn the lessons from the Corporations Phase 1 Projects (Turkey / China)

    Suppliers failing to deliver on time (supplier audit)

    Horizon 2014

    http://www.teamhorizon.ie/

  • Risk Management

    Specific Risks for serialisation include:

    Operation of Packaging lines become dependant on the reliable operation of

    computer servers and infrastructure.

    Data loss associated with serialisation may require the potential reworking of

    product

    There is a potential for scope changes due to the evolving requirements

    from National Ministries of Health

    Horizon 2014

    http://www.teamhorizon.ie/

  • Some Best Practices for International

    Serialisation Projects

    Some specific best practices are suggested for Multinational Projects:

    Note the cultural and operational differences faced by projects spanning multiple countries. The ISPE Good Practice Guide - Global Information

    Systems Control and Compliance provides some practical guidance

    Put in place a strong project management team capable of handling the range of technologies from Enterprise Level critical data management and

    infrastructure, to equipment level packaging equipment.

    Consider an early supplier assessment/audit of key system suppliers to confirm that they have the capability to support, not only your corporations

    requirements, but also their existing commitments to other customers.

    Also at an early stage, develop a realistic project plan to execute such a complex project within the production constraints of market supply.

    Horizon 2014

    http://www.teamhorizon.ie/

  • 26 Horizon 2013

    Any Questions?

    We can answer your specific

    Questions or Needs

    At PharmaPack booth 735

    http://www.teamhorizon.ie/