a technological point of view for the future · • virus / malicious content control, • url...

1A TECHNOLOGICAL POINT OF VIEW FOR THE FUTURE

A TECHNOLOGICAL POINT OF VIEW FOR THE FUTURE

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www.oztekteknoloji.com.tr

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COMPANY PROFILE & MISSION

VISION & QUALITY POLICY

FIBER OPTIC and STRUCTURAL CABLING SYSTEMS

DATA NETWORK WIRELESS NETWORKS

SDH SYSTEMS

SYSTEM STORAGE and SAFETY

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COMMUNICATION SYSTEMS

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INTELIEX VOICE RESPONSE and ANSWERING SYSTEMS

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CCTV and VIDEO CONTROL SYSTEMS

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PHONE SETS and PERIPHERAL UNITS

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VIDEO CONFERENCE SYSTEMS

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BARRIER and LICENCE PLATE RECOGNITION SYSTEMS

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CONTENTS


FIRE DETECTION and ALARM SYSTEMS

GAS-EXTINGUISHING SYSTEM

CARD ACCESS and TURNSTILE SYSTEMS

MAINTENANCE, REPAIR and SERVICING

REFERENCES

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25

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NURSE CALL SYSTEMS

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IP TV and SMA TV SYSTEMS

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MASTER CLOCK SYSTEMS UPS

UNINTERRUPTED POWER SUPPLY32

SOUND and EMERGENCY PUBLIC ADDRESS SYSTEMS

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INTERCOM SYSTEMS

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QUEUE MANAGEMENT SYSTEMS

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TECHNICAL PARTNERSHIP SYSTEM COVERING 81 CITIES

SOLUTION PARTNERS

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COMPANY PROFILEFounded in Ankara in 2005 with a view to delivering services in integrated building control systems and telecommunication, Oztek Teknoloji Muhendislik A.S. operates in the fields of telecommunication, software, smart building applications, contracting and automation. Especially, it aims to provide its customers with the most accurate and most appropriate solutions by combining its knowledge of low-voltage current with state-of-the-art technologies.

Traditionalizing the perfectionism in the business ethics, our company has completed all the works it has committed with a perfect project management approach, in a timely manner, with the target budget and in a way to provide the expected benefit.

Attaching particular importance to respect for ideas, diversities, consistency for integrity and being ethical, competitiveness, importance of team work, our company adopts it a principle to be a solution partner based on efficiency in its operations.

MISSIONOur commitment to our founders, employees, business partners and customers is to offer our products, solutions, knowledge and services to the market in the most competitive way by continuously improving our corporate and technological infrastructure.

VISIONTo become the leading company in smart building automation, access and communication solutions and contracting services in Turkish market; to deliver our effective, value-added services in this field to our customers from a single point in the fastest way.

QUALITY POLICYDelivering comprehensive solutions for smart buildings, our company determined its policy in line with the following aspects in an attempt to maximize the quality management system.

• To maximize customer satisfaction

• To use the state-of-the-art technologies when producing services • To provide services in the shortest time possible, with minimum error, • To strive continually to improve the service offered, • To ensure the participation of all units to the production and service • To use human resources in the most efficient way by providing the employees essential training.

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FIBER OPTIC ANDSTRUCTURAL CABLING SYSTEMS

Thanks to our experience e have gained over the course of many years, we commit the design of all kinds of fiber optic and copper systems used in information, telecom and automation, and offer you the product supply, finalisation, test inspection and aftersales maintenance services.

We design and install the necessary cabling and infrastructural operations required for projects of any size, by utilizing the UTP, FTP, STP, SFTP, fiber optic, coaxial cables, patch panels, termination boxes, cabinets, flush-mounted, surface mounted ducts and trays, rack cabinets, etc.


Mostly designed for basic services, such as file sharing and access to common resources in the past, local area networks are able to allow the services, such as voice, video transmission, teleconferencing, data storage, data transfer, application sharing, virtualization, to be performed via the system of local networks, thanks to the development of connection technologies and eventual improvement of hi-speed interfaces. Careful design of local area networks by our team provides you with some advantages, such as high availability of network, accessibility of applications, scalability, simplification of network architecture and easy management.

DATA NETWORK WIRELESS NETWORKS

Our need to access information from any time anywhere enabled the mobile devices to find their paces in the sector quickly and made them an integral part of part of our lives. The fact that smart phones, tablets, computers and handheld terminals as well as devices that perform measurement in industrial use can transmit the data via wireless network is now amongst the solutions needed. The mobile devices that can run dozens of mobile applications increase the users’ expectation of performance from wireless networks every day. Thanks to this system developed for you, we ensure that the best possible communication channel, frequency, band and access point are allocated to each user when hundreds of mobile devices are connected to your wireless network.

With our wireless network applications, we offer our customers the best, the most reliable and the most easily manageable wireless network solutions.

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We offer organisational server solutions of all sizes, delivering the highest level of memory, storage and performance for your most demanding applications. Thanks to the development in memory extension due to next-generation server solutions, it delivers far better performance as against former x6 servers and gives you a low cost and superior performance for your organisational virtualization, database and business processes.

• Tower Servers • Rack-mounted Servers • Blade Servers • Scada Servers • Work Stations • Personal Computers • Computer equipment and accessories

Storage ProductsRight data at the right time in the right place.Configure over the existing storage architecture you currently have, and prepare yourself for the future, today.

Product Portfolio • Data Backup and Recovery • Entry-Level Network-Connected Storage • General Purpose Disk Arrays • NAS Storage

Data managementSpend less time for storage management, and spare more time for data usage, in order to help your business grow.

Since the storage solutions are produced by observing maximum efficiency, simplicity and low acquisition cost, they enable the customers to scale their environment without compromising the speed, efficiency or performance and without disrupting their business.

SYSTEM STORAGE andSAFETY


Data protectionThe data protection portfolio offers a wide range of solutions to help protect the data, improve the application availability and increase productivity of the users as well as IT staff. We are aware of the fact that the old plans and “single-solution for all” approaches cannot efficiently protect the variety of data and systems in use today. Our protection strategy ensures that the cost of data protection is balanced by the value of applications and services that are protected.

FirewallNew generation firewalls against newly- emerging attacksMobilization of work force always brings along the demand for access to network resources anywhere, anytime. Increasing number of users, who are externally connected to a business network, such as the users and partners, causes the organisational networks to be encompassed. What’s more, the explosion in network users and application of devices, virtualization and many more, result in the loss of control in the business networks.

• IPSec VPN termination system, • SSL VPN termination system, • Intrusion detection and blocking system (IDS / IPS), • Application recognition and control system, • Virus / malicious content control, • URL category, content filtering, • Bandwidth management.

Hotspot and Pricing SoftwareıHotspot is the area that provides access to the internet from the wireless local network in the public sphere. It utilizes WiFi technology. It can be applied to cafes, shopping centers, train stations, restaurants, supermarkets, campuses, hospitals and many other public spaces.

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Industrial Ethernet SolutionsThe network solutions, which are designed for critical applications conducted in tough environments exposed to vibration, impacts, corrosive gases and dust, with high levels of electromagnetic interference, temperature and humidity changes, must be supplied with electrically and mechanically “rugged” products. Oztek Teknoloji provides sales, installation and commissioning services for Siemens Ruggedcom products, the market leader in rugged communication networks .

The product portfolio of Siemens Ruggedcom comprises Ethernet switches, Network Routers, wireless communication devices, serial device servers, media converter and management software.

Due to Rugged communication networks, the applications that are carried out at power generation and distribution plants, transportation systems, defence industry, chemical, oil, gas, metal, mining businesses, automotive, electronic, semiconductor, machinery and pharmaceutical factories, are increasing day by day.

Successful applications have been accomplished with Siemens Ruggedcom products in Turkey as in all over the world. In addition to various industrial applications, a number of Mobese (Mobile Electronic System Integration) projects were accomplished using Siemens Ruggedcom products.

Transmission SystemsWhen it comes to transmission systems, SDH and PDH come to mind. SDH is a synchronous, fiber optic transmission system standard. While the strongest feature is the transmission of audio and video traffic which is sensitive to delay, SDH is used widely today in the transmission of high-speed data. SDH has emerged and extended as a technology that can transmit digital data faster than T-E systems, and is more compatible with interoperability standards.

Standardization, high speed, reliability, easy management, service quality (QoS), flexibility and scalability are the main features of SDH, to name but a few.

SDH technology is widely used in audio, digital cable broadcasting, broadband access, internet, interoffice trunking, special communication backbone, MAN, WAN, cellular PSC transmission applications.

SDH SYSTEMS


PDH is also used for similar purposes. Although PDH technology has been replaced by SDH technology over time, it is still preferred today when it comes to point-to-point transport and inexpensive solutions.

Oztek Teknoloji provides product supply, installation, commissioning and servicing for transmission systems..

End-to-End Network Management

IP/MPLS / Carrier Ethernet / IMPLS-TP /

xWDM / TDM / Packet-based Backhaul

P-OTS-based

Core

Service CoreApplications

SubscriberEdge

SubscriberEdge

Access Aggregation Core Aggregation Access

IP/MPLS / Carrier Ethernet / IMPLS-TP /

xWDM / TDM / Packet-based Backhaul

3rd PartyEquipment

Single WavelengthTDM Connection

Single WavelengthPacket Connection

WDM Connection

SDH/SONET

λ λ

xλ

x

x x

x

λ

λ

x

x

λ

x

x

x

hiT7300

mTera™UTP

x7100Nano

λ8600/8800

7090 M7090 CE

MSPP(hiT 70xx)(63xx)

7100POTP

SDH/SONET

Provider Edge/IP Service Edge

CORIANT TRANSMISSION SOLUTIONS

• Offers a platform that provides versatile services owing to the interfaces it supports

• Thanks to its flexible structure, it offers a failsafe equipment design.

• The connections it provides from a single point to multi point

• While it can enable connections from a single point to multi point with integrated Layer 2 switch and VPN connections, it also allows collection point to be created.

• Enables optional bandwidth adjustment on Ethernet connections by means of GFP mapping and LCAS.

• Supports the interconnections and integration between the organisational networks.

• Ensures that the services are given at operator level owing to Ethernet, Leased Line, SDH, VLAN and VPN connections.

• Improves productivity thanks to end-to-end network management and performance monitoring.

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OpenScape Business is an award-winning, modern future-oriented, all-in-one communications solution (PABX) for unified communications and collaboration, tailored to the needs of small and medium-sized businesses with one or more locations.

It supports the hybrid structure; this structure on a single platform by means of Full IP and provides an easy way for unified communications and collaboration (UCC). It responds to all demands of small & medium businesses in a single solution

It supports web -based communications, voice and fax message boxes, notification services, mobility, multi-channel contact center, situation management as an independent system, up to 500 subscribers in single point and 1000 in network system.

OpenScape Business Features • All-In-One unified communication solution for small and medium-sized businesses with 1.500 users • Unified audio services • Situation management • Drag and drop Conference • Voicemail applications • Instant messaging (IM) • Mobility • Common address book with database connection • Fax support • Business Processes Integration • Contact center solutions

COMMUNICATION SYSTEMS

We offer small or large businesses with advanced communication solutions, such as volp, fax-over-IP, voice recording, conference, video call, e-mailing of voice messages, instant messaging, dictation, remote subscriber and remote office communication and circuit in addition to the classical communication methods, using IPT Phone Switchboards and communication solutions combining voice, data and video in a single communication infrastructure thanks to the developing technology.

X3 20 Analog or 24

Digital Subscriber500 IP Subscriber

32 Dect User500 UC Subscriber64 Agent Support

X5 68 Analog or 56 Digital

Subscriber500 IP Subscriber

64 Dect User1PRI

500 UC Subscriber64 Agent Support

X8 384 Analog or Digital

Subscriber500 IP User

250 Dect User6 PRI

500 UC Subscriber64 Agent Support

BUSINESS S 1500 IP Subscriber

500 UC User128 ITSP ChannelVMware Support64 Agent Support

OPENSCAPE BUSINESS


OpenScape 4000 is a communication solution capable of offering the complete communication solution with low costs within the entire organisational network, in which the advantages of IP and traditional communication systems are brought together..

Some of the features are given below: • OpenScape 4000 offers measurability for up to 300 – 12.000 users in a single system and up to 100.000 users in a single network.

• Ability to produce solution for the customers owing to OpenScape call centre solution

• FLEX : Flexible licensing for each interface

• Branch Solutions: Softgate , Access , IPDA

• Hardware flexibility: Compatible with 19 inch cabinet, 1U” module or Vmware

• Access Point Emergency: Remote location’s ability to run independently in case of loss of contact. With the centre

• 83 locations

• Easy installation

OPENSCAPE 4000

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PHONE SETS and PERIPHERAL UNITS

DIGITAL

UNIFY DIGITAL & IP PHONES

UNIFY ADDITIONAL MODULES

DIGITAL & IP

IPIP

DIGITAL & IP

IP

DIGITAL & IP

OpenStage 15

OpenScape DESK PHONE CP 400

OpenStage 20

OpenScapeDESK PHONE CP 600

OpenStage 30OpenStage 10

OpenScapeDESK PHONE CP 200

DIGITAL & IPDIGITAL & IP IP IP

OpenStage 60OpenScape

Desk Phone 35 GOpenScape

Desk Phone 55 GOpenStage 40

OpenStage 40/60 KEY MODULE


KEY MODULE

OpenStageBusy Lamp Field 40


KEY MODULE

OpenScape KEY MODULE 55

OpenStage 15 KEY MODULE


PROFESSIONAL DECK PHONES

ANALOGUE DECK PHONES

ANALOG WIRED DESKTOP PHONES

OpenStage S5

Gigaset C530

Gigaset S650H PRO

Gigaset S850

Gigaset S750H PRO

Gigaset SL450

OpenStage SL5

Gigaset A415

Gigaset DA310

Gigaset DA710

WALL TYPE WIRED PHONES

Telematrix 3300 (SIP)

Gigaset DA210 (ANALOG)

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YEALINK IP PHONES

VIDEO CONFERENCE

YEALINK SIP-T48G

POLYCOMTRIO 8500 (SKYPE)

POLYCOMSOUNDSTATION 2W

YEALINK SIP-T28YEALINK SIP-T22

YEALINK VP 530

YEALINK VC 500 POLYCOM GROUP 500

YEALINK SIP-T19

YEALINK T58

POLYCOMSOUNDSTATION IP 7000

POLYCOM VOICE CONFERENCE PHONES


JABRA PRO 930 MONO JABRA PRO 920 DUO JABRA PRO 920 MONO

WIRED HEADSETS

WIRELESS HEADSETS

JABRA BIZ 1500 MONOJABRA BIZ 1500 DUOJABRA 2400 DUOJABRA 2400 MONO

SENNHEISERSKYPE FOR BUSINESS

HEADSETSENNHEISER DV PRO 1 SENNHEISER DV PRO 2 SENNHEISER DV OFFICE DECT

SENNHEISER sc 230SENNHEISER sc 260 SENNHEISER 630

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Thanks to the call center services we offer, you can record the calls of all call center representatives so that you can monitor the quality of your service. You can monitor any service failures as well as customer demands, if any instantly and also get the chance to assess the standard speaking quality in the system and the performance of your employees.

Thanks to the call center systems we supply for you, you will get the opportunity to carry the quality of the service you give one step forward compared to your competitors. The advantages of this service system can be listed as follows;

. IVR SCENARIOS

. VIEWING FROM PERSONAL SCREEN

. ADVANCED CALL QUEUES

. AUTOMATIC CALL BACK

. MULTIPLE QUEUE SUPPORT

. SKILL-BASED ROUTING

. AGENT PERFORMANCE MANAGEMENT / LOG OUT-TIME OUT

INTELIEX VOICE RESPONSE and ANSWERING SYSTEMS


Video conferencing helps the people from different locations to meet face to face. This system not only provides you with the opportunity to hold a meeting, training or conference from your office simultaneously with the persons at other offices, whom you would like to talk, but also enables the persons at other locations to express themselves easily by means of a microphone and a camera system.

Thanks to the audio-video communication technology allocated for the calls through which you can not only speak to the persons or listen to the persons but also you can see them, you can carry out interactive and simultaneous audio, video and data transfers performed over the existing data lines (ISDN or IP ) between two points.

Besides, you can communicate with all locations for either personal or business purposes in any country around the world, provided that they have the appropriate technical equipment, thanks to the video conference systems, by also getting the opportunity to listen to and see them and also you can submit your documents visually.

VIDEO CONFERENCE SYSTEMS

Video conferencing; a communication system in which the convenience of face-to-face call is achieved by means of various devices, is preferred in healthcare and medicine in addition to the areas, such as distance education purposes, the meetings held with people at different locations, surveillance areas, banking and insurance, etc. owing to its functionality.

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CCTV andVIDEO CONTROL SYSTEMS

Installed by our tam with utmost care, the CCTV systems are designed to monitor, record and transmit the instant actual video. Basically, this system is intended to record an occurrence for later use as an evidence and maintain such vide for as long as possible. CCTV systems are used in a wide range of areas of application and each application has a product range consisting of various components. The price-performance analyses required for your requirements are of great importance for the CCTV systems to be installed.

VMS software offers great opportunities for you to use your video surveillance systems (IP and Analog) more efficiently and more creatively. With the VMA installed based on your requests, you can get to work with the same performance, no matter if you have one camera or infinite number of cameras, in your video surveillance and analysis operations. With its unique indexing technology, VMS offers you a wide range of multi-option and super smart video analysis options.


In addition to automatic barrier activation at car parks for the vehicles registered in the system, license plate recognition systems also display information on LED panel, determine the occupancy rate at all car parks and can produce daily - monthly - annual reports on hourly basis. Thanks to the license plate recognition system, you can get access to your car park in a fully automatic manner.

You won't need any gadget, such as card, OGS device, TAG, tag, remote control, so the operating cost is nil and it will help you have maximum security by enabling you to get reports regarding the vehicles entering your carpark for a period of ten years.

BARRIER and LICENCE PLATE RE-COGNITION SYSTEMS

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FIRE DETECTION and ALARM SYSTEMS

Fire detection and alarm systems are highly crucial to protect the safety of life and property in high standards at the locations, such as high-rise towers, large industrial facilities, hospitals and airports, etc. where the installation of fire detection systems requires expertise and evacuation is difficult. Offering a wide range of products and solutions, from complicated fire alarm and security systems that require advanced technology solutions to small-scale and cost-effective smart fire alarm systems, Oztek Teknoloji promises you safer buildings.

Gas detection systems, which operate differently from the fire detection systems, measure the density of the gases that can be flammable, inflammable/combustible and toxic in the living spaces and activate the related scenarios in situations where necessary and start discharging the gas and immediately after which they enable the operation of HVAC systems and activation of warning systems, as well. Therefore, they are regarded as one of the most important steps to be taken in an attempt to prevent casualties of life and property.


FM 200 gas has been tested and inspected several times for the systems in which it is used and proved to be the most effective, cleanest, safest system for human life and harmless to the environment (ozone layer).

Designed and developed by our team in accordance with the rules, FM 200 gas-extinguishing system is the most effective method against a potential fire.

GAS-EXTINGUISHING SYSTEM

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Card access and turnstile systems are used to ensure that the necessary entry and exits are taken under control and monitored effectively, to reduce the need for key for the places required to be kept locked at the workplaces, large-size organisations and modern building s as well as to maintain the security management at maximum level upon the integration of CCTV (closed circuit television) and other security systems.

In access control systems, security management software is used to keep a database of the employees and visitors. The key purpose in access control systems is to control the access of some persons to certain places and report the data related to such accesses. If desired, time restrictions and door-based access can be programmed. System components consist of card or fingerprint readers, turnstiles and access control programs. In accordance with your requirements, we can install card, turnstile or finger print pass control systems.

In addition, you can transfer the status data, which is collected on the terminals, to the computer online or offline, if you like.

Turnstile access control systems are knowns as one of the major access control systems. The turnstile selections for the purpose of the access control must be related to the security system which is intended to be implemented there. Various types of turnstiles allow different applications, such as clock-in / clock-out at the companies, visitors, dining halls, stadiums, etc., which require to be taken under control at the locations requested. Depending on your request, fingerprint reader, card reader or face recognition reader can be installed on the turnstiles. Turnstiles come in four groups: tripod turnstiles, fast access turnstiles, full height turnstiles and VIP turnstiles.

CARD ACCESS and TURNSTILE SYSTEMS


Sound and public address systems are used for music broadcasting in the buildings as required as well as for emergency evacuation. The size of the places where the systems will be installed, the number of zones, acoustic structure of the spaces and the demands directly determine the installation structure of the system.

We carry out the installation of systems of different sizes, from one zone to hundreds of zones, to single address point to hundreds of address points, and we ensure that it runs in an integrated way with the systems, such as fire detection, alarm and flight information systems used at airports. Moreover, automatic announcements and information messages can be pre-programmed and transferred to the system.

CONFERENCE AND SIMULTANEOUS TRANSLATION SYSTEMSOztek Teknoloji offers you all the solutions you need, from private meetings to wide-participation and multilingual conferences, thanks to the conference and simultaneous translation systems which are reliable, flexible, simultaneous integration of wired and wireless communication technologies.

SOUND and EMERGENCY PUBLIC ADDRESS SYSTEMS

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Nurse call systems is a communication and automation system consisting of blue, pink, white code nurse call systems in which they are operated and managed together in an integrated way. The need for installation of nurse-patient communication systems is increasing day by day in an effort to fulfil the requests of the patients in a timely and complete manner and to measure the quality of the service provided. One of the requirements of healthcare institutions for accreditation by international accreditation bodies of is the availability and operability for the intended purpose.

NURSE CALL SYSTEMS


Video-intercom systems, unlike traditional apartment call systems, allow you to establish a video-communication with your guests at the door. Moreover, you can access not only the video of the main gate but also the video of security cameras, as well and increase your security.

While video intercom systems also enable you to establish video and audio-communication with other flats, they can be used both as ip-based and analog-based.

Both types allow easy and quick installation as they can transmit audio, video and energy on a single cable and they also reduce cabling costs.

INTERCOM SYSTEMS

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SMATV is designed to deliver and distribute multiple satellite and broadcast systems to all TV points without any attenuation. This system that we have developed usually consists of satellite antennas, broadcast center and distribution systems. In crowded places and areas with a high number of television users, the blocks or units get connected through underground with each other, and thus TV broadcast is delivered to the end user without the need of using a satellite receiver.

Sensormatic, which is used in this system, designs the number of channels and installs the system center depending on the zones and living spaces. IPTV systems are preferred especially by organisations with a high number of customers, willing to generate income from their intensive and value-added services or by those offering multi-point TV services; and helping to transform and improve all existing systems and anticipations by leaving behind the usual Pay TV concept, all the formation and foresights in this area are changed and improved. IPTV technology allows for both TV broadcasts and PayTV systems to be delivered to TVs via IP infrastructure (LAN) rather than with traditional coaxial cables.

IP TV and SMA TV SYSTEMS


Queue management systems are designed to maintain an order while waiting in line in every unit and at the banks in particular. The ability to obtain the statistics using the amount of work per unit of time or real-time values enables the system to be updated in line with the new requirements and to turn the transaction results into reports following the update..

The queue management system we offer you is designed in a modular structure that can be adapted to innovations very quickly.

As a result, queue management systems are no longer simply an electronic solution, because it is equipped with a PC unit and touch-screen kiosk unit, which is supported by a software with a user-friendly interface that can also be used in Windows operating systems.

QUEUE MANAGEMENT SYSTEMS

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Master clock systems consist of a head office clock and digital and analog secondary clock units operating based on the master clock. The secondary clocks are constantly synchronized according to the time information they receive from the GPS they are connected and thus guarantee accuracy. Master clock systems are designed by our team in sizes and variations as requested, in accordance with the size and location of the spaces planned to be installed.

MASTER CLOCK SYSTEMS

In the event of a possible power outage, you may lose your valuable information. We can say that the most effective measure against such risks is the installation of Online UPS systems. The main task is to try to protect the load it is connected against any fluctuation, harmonics, peak current, in the power when the mains power is available, and also to supply energy almost instantly, with the power it generates on its own, in the event of a power outage.

UPS UNINTERRUPTED POWER SUPPLY


PROJECT DESIGNING and CONSULTANCYOur product experts check your requirements, and give you some recommendations during the project planning and pricing stage and offer you a consultancy service.

The control and feasibility operations of the planned system designs in the projects are also carried out within the scope of the same service. In complex system designs and product configurations, our pre-sales support group and technical support units select the products that suit the needs of our customers and prepare the project plans.

TECHNICAL SERVICESOur technical service aims to understand all the technical problems and needs of our customers in the best way and then to provide reliable, solution-oriented and fast support, adopting a 24/7 service policy.

ELECTRONIC MAINTENANCE & REPAIR Thanks to its dynamic and experienced technical team trained to troubleshoot the failures of existing software and hardware of your products, Oztek Teknoloji is proud of providing maintenance and repair services either at its central laboratories or at the customer’s facilities, if requested.

It is capable of troubleshooting and repairing all sorts of electronic cards and devices (electronic card, Pc, Monitors, Power units, Telephone devices, etc.) used in the industry, without the need of circuit diagrams or manuals, in a much quicker time and under more affordable conditions compared to their original manufacturers.

MAINTENANCE,REPAIRand SERVICING

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WHAT IS TPS® TPS® (Technical Partnership System) is a system through which Oztek Teknoloji combines the local services it carries out for a long time and the selected companies with which it deliver services together, under a single roof, where;

• The services are standardized before they are delivered,• Costs and service levels are set for customers,• The works are carried out at quality and timeframe as specified ,• The local services to be provided are projected by Oztek Teknoloji and controlled from a single center,• The process and results are reported to our customers on the internet effectively, accurately and online,• Maintenance and support services are offered following services provided,• The customers are in a commercial relationship with a single point and they contact a single representative, all across Turkey (81 cities) them as one responsible.

TPS® VISION With respect to the integration of Telecommunication and Information Technology solutions with our network of services we structured in 81 cities;

• To help our customers and their customers in the implementation of local service applications, • To create a brand in this respect, • To maintain and cement our position as a leading company.

TECHNICAL PARTNERSHIP SYSTEM COVERING 81 CITIES


TPS®BENEFITS

• Opportunity to participate in more projects all across Turkey• Revenue Rise - I > generating income from the projects we are engaged• Revenue Rise - II > generating income from the projects introduced into the system• Limited Liability > customer management carried out by Oztek Teknoloji• Training and Certificate > opportunity to participate in training organisations and receiving certificates

COMPLETED and ONGOING SERVICES

• Satellite installation for over 20.000 corporate customers• Satellite installation for over 5.000 individual customers• Over 40.000 GSHDSL/ADSL/VDSL/METRO installation • Cabinet Assembly Dslam Installations at more than 500 construction sites • More than 1.000 more Siemens IPPbx switchboard installation• More than 100.000 troubleshooting for individual and corporate customers.

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REFERENCES

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SOLUTION PARTNERS

Macun Mah. 198.Cad No: 2 Yenimahalle/ANKARA - TURKEY

+90 312 418 70 33

[email protected]


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