a very brief history of (neuro) marketing
TRANSCRIPT
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„Half the money I spend on advertising is wasted;
the trouble is I don't know which half.“
John Wanamaker,
Marketing Pioneer
1920s
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Interviews, focus groups, questionnairesetc.
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„The trouble with market research is
that people don’t think how they feel,
they don’t say what they think
and they don’t do what they say.”
David Ogilvy, Werbeguru
1960s
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I FEEL, therefore I
am.
António Damásio,
Neuro scientist
2000s
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2004: THE Pepsi /
Coca Cola Test
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50% 50%vs.
Brand Preference (1)
Quelle: Neuron, Read Montague, Vol. 44, 379–387, October 14, 2004
Blind test
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75% 25%vs.
Brand preference (2)
Quelle: Neuron, Read Montague, Vol. 44, 379–387, October 14, 2004
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Quelle: Neuron, Read Montague, Vol. 44, 379–387, October 14, 2004
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NEUROMARKETING & CONSUMER BEHAVIOUR
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• Neuro Science• Advertising KNOW HOW
• Algorithms• Research design
Prof. Dr. Victor Lamme
Martin C. de Munnik
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• Neuro science• PRICING KNOW HOW• Algorithms
• Research DESIGN
Dr. Kai Müller
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• Infrastructure • Test persons
• Marketing KNOW How• Interpretation
Mag. Erwin
Hemetsberger, MBA
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Prof. Dr. Alexander Maier, PhD, Assistant Professor of Psychology, Vanderbilt University Expert in Brain Data Analysis
Prof. Dr. Dino Levy, PhD, Assistant Professor of Neuromarketing and Neuroeconomics, Tel-Aviv University Expert inNeuroeconomics and fMRI
Prof. Dr. Victor Lamme, MD, Professor of Cognitive Neuroscience, Amsterdam University Expert in Neuromarketing, Neuroeconomics, fMRI and EEG
Prof. Dr. Steven Scholte, PhD, Associate Professor of Cognitive Neuroscience, Amsterdam University Expert in Neuroeconomics and fMRI
Prof. Dr. Konrad Zerr, PhD, Professor of Marketing Research, Pforzheim University Expert in Marktet research
Prof. Dr. Christoph Braun, PhD, Professor of Behavioral Neurobiology, University of
Tuebingen Expert in MEG
Prof. Dr. Hubert Preissl, PhD, Assistant Professor, University Clinics Tuebingen Expert in MEG and fMRI
Prof. Dr. Uwe Ilg, PhD, Professor of Neuroscience, University of Tuebingen Expert in Brain Data Analysis and Eye Tracking
Prof. Dr. Stefan Hencke, D.Eng., Professor of Marketing, Trier University of Applied Sciences Expert in Marketing and Communications Strategy
Und dann gibt ES DA noch …
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+ + =
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Mean values
Test results
Standard deviation
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85% EFFIE -Forecast
80
90
100
110
120
Involvement
Familiarity
Value
Trust
Expectation
Lust
Desire
Attention
Novelity
Fear
Anger Disgust
Danger
Effies (most effective advertisement), Goldene Lion (most entertaining
advertisement) Lead Lion (most annoying advertisement)
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+ + =
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Hir
nak
tivi
tät
Optimum
Preis [€]
Quality doubts!
Shock –Price rigging!
1,90 €
Weakreaction
Strongreaction
0,10 €
2,40 €
9,90 €
Brain reaction at 2.40 €
2,40 €
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€ 0.05 € 0.95 € 4.65Price
Pe
rce
nt
Latte Macchiato -Experiment
Questionnaire
54% buyer readiness at € 0,95
31% buyer readiness at € 0,95
EEG
0%
50%
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€ 0.05 € 0.95 € 4.65Price
Pe
rce
nt
Actual consumer behaviour
27% buyer readynessat € 0,95
Latte Macchiato -Experiment
0%
50%
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Our clients
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50%65%
85%
50%
35%
15%
Predictability
No marketresearch
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50%65%
85%
50%
35%
15%
Predictability
Classic marketresearch
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50%65%
85%
50%
35%
15%
Predictability
NEWmarket research
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