a.02. dpm mdm installation guide

Dialog Platform Migration

MDM3x00 Installation Guide Date: 01/04/2015 Ref: v1.1

MDM3x00 installation guide v1.1 /22

Table of contents

1. Introduction..................................................................................................................................... 3

2. Connect to modem ......................................................................................................................... 4

3. Configuration of ODU .................................................................................................................... 6

4. Configuration of FW carrier parameters ...................................................................................... 8

5. Terminal installation .................................................................................................................... 10

6. Antenna pointing .......................................................................................................................... 11

7. Terminal Commissioning ............................................................................................................ 11

APPENDIX A - Accessing Expert mode............................................................................................. 16

APPENDIX B - Transmit test carrier (expert mode) .......................................................................... 17

APPENDIX C - Retrieve Diagnostic report (expert mode) ............................................................... 19

APPENDIX D - Clearing of WEB browser cache ............................................................................... 20

APPENDIX E – Alternative connection to modem ............................................................................ 21


1. INTRODUCTION

This document explains step by step how to configure Newtec MDM3100 and MDM3300 modems and

access Dialog network of Astrium Services.

Terminal installation includes automatic line-up which can be done without external support

(Astrium NOC, Satellite operator NOC) as long as the terminal is provisioned into the system,

however in most cases Field Engineer is obliged to liaise with Astrium PoC / Engineer to finish

the line-up and commission the MDM3x00 modem into the Dialog platform of Astrium.

Pre-requisite:

- Satellite, FW carrier Symbol rate and Frequency are known (DPM Lineup data site_xxxx

document received)

- LNB and BUC LO frequencies are known

- Modem is provisioned at HUB side (correct Air MAC Address of modem is configured)

- PC / Laptop with Ethernet port is at disposal

- WEB browser is installed and operational; the latest Internet Explorer version is required !!!;

the use of other web browsers (Chrome, Opera, Firefox etc.) may result in some cases to fail

executing certain important setup scripts


2. CONNECT TO MODEM

Open Control Panel / Network and Internet / Network Connections. Modify your PC LAN (Local Area

Connection) Properties - IPv4 settings – to use the following IP address:

IP address: 192.168.1.10

Subnet mask: 255.255.255.0

Default gateway: 192.168.1.1

NOTE: Your PC LAN settings may look different from pictures above, depends on operating system.


Connect a PC to any of the modem RJ45 ports. Open the browser and enter into the address line the

IP address 192.168.1.1 to access the modem’s GUI. When correctly loaded should display in address

line - http://192.168.1.1/cgi-bin/index and display the initial page of the modem.

NOTE: The initial page of modem’s GUI depends on many factors thus not displayed here.

NOTE: When first time connected to the modem via Ethernet LAN connection, your PC may ask you

to confirm the new Network location. Confirm it prior to accessing the modem web page.


3. CONFIGURATION OF ODU

As soon as initial page of modem’s GUI is displayed select Outdoor Unit from the menu on the left.

Press Add button to configure a new ODU type.


ODU empty configuration form will appear.

Fill out the parameters as indicated on the picture below. Double check the L.O. for LNB and BUC as

those may vary site to site, depends on hardware. Press Save button.


4. CONFIGURATION OF FW CARRIER PARAMETERS

Select Satellite Interface from the menu on the left. Then select Beam ID 0 from dropdown menu and

press Edit button.

Fill out the two indicated tabs below with supplied data (Lineup data) and press Save button.


Double-check the entered data. Be sure the Carrier 2 was NOT Enabled.

!!! NOTE: The values shown on the pictures above may not be correct. Always double-check the

correct values with the DPM Lineup data document supplied for each specific site.


5. TERMINAL INSTALLATION

Select Terminal Installation from the menu on the left and then press Restart button.

Select the configured ODU ID from the dropdown menu and press Confirm button.

Select the configured FW carrier / Spot Beam from the dropdown menu and press Confirm button.


6. ANTENNA POINTING

At this step revert to antenna and point it to the target satellite using prepared Spectrum Analyzer and

provided data – beacon and FW carrier frequencies.

7. TERMINAL COMMISSIONING

Press Skip Pointing button. In a case the modem was in a meantime rebooted / restarted and you

don’t see the below screen, select Terminal Installation from the menu on the left, respectively repeat

step 5, if necessary.

Do NOT wait for initialisation/installation and press Reboot button.


Confirm reboot.

Modem will reboot.


As soon as modem reboots bring up the terminal status window by selecting Terminal Status from the

menu on the left.

Observe the changing of the Modem Status. It should stop in synchronising status with Error 020. If

there is a new Software version for the modem available at the HUB, the modem will start

automatically download it. In such case wait until the process (including auto reboot) is finished and

only then continue.

Before proceeding to the next step perform the tests with satellite operator. For activating CW

(test carrier) see Appendix A and Appendix B of this guide.


Double-confirm the Air MAC address of the modem with Astrium engineer and observe again the

changing of the Modem Status.

The status should change quickly to network login.

Then to network layer initialization.


And should shortly end up in operational status, HRC or CPM. All three “LEDs” should be green now.

The modem is successfully commissioned!


APPENDIX A - ACCESSING EXPERT MODE

To access Expert Mode add “?ilogin” at the end of URL in your browser and press enter.

This will open the Expert login window. Enter the password “s3p” and press Login button.

The successful login is indicated by Expert Mode label and extended Left Menu list.

NOTE: You might need to refresh/reload modem’s GUI in your browser (press F5) to see the page

updated / to see the full Expert Mode page. In some cases it might be also required to clear the

browser cache – for details see the Appendix D – clearing of web browser cache.


APPENDIX B - TRANSMIT TEST CARRIER (EXPERT MODE)

Select Installation Carrier from the menu on the left, select Pure Carrier from dropdown menu and fill

in the satellite operator NOC supplied RF Tx Frequency (this is in GHz, while NOC usually gives the

frequency in MHz), duration of the test carrier to be up and initial power of test carrier. Press Start

New button.

Adjust the power level according to instructions of NOC / SAT Engineer. When finished the testing

press Stop Active button.

NOTE: Test carrier activation requires Hub authorization, remote therefore needs to receive the OB

carrier. Carrier activation is not immediate it will take a few sec after pushing “START” button.

NOTE: You might need to refresh/reload modem’s GUI in your browser (press F5) to be able to select

proper Carrier Mode for test carrier. In some cases it might be also required to clear the browser cache

– for details see the Appendix D – clearing of web browser cache.


To perform the nominal power setup adjustment / measurement with Astrium SAT Engineer, set the

test carrier to:

Carrier Mode HRC Carrier

Carrier Symbol Rate 180 kBaud

RF Transmit Frequency !!! Always check with DPM Lineup data / Astrium SAT Engineer

Duration 3000s

Output power -30.0 dBm (initial; adjust as requested by Astrium SAT Engineer)

ModCod QPSK 3/10


APPENDIX C - RETRIEVE DIAGNOSTIC REPORT (EXPERT MODE)

In case of troubleshooting and lack of remote access to terminal you may be asked to send the

diagnostic report. To do so, select Diagnostics from the menu on the left and then press Show

Report button.

Copy/paste the generated report in text file and send it to the requestor by e-mail.

NOTE: The same way the specific LOG can be retrieved if requested.


APPENDIX D - CLEARING OF WEB BROWSER CACHE

The stored web browser history sometimes prevents to display some pages or parts of the pages to be

displayed correctly. Thus it is recommended in such cases to clear the browsing history / cache. To do

so press Ctrl+Shift+Del (or press Alt to display the browser command menu, then go to Tools and

select Delete browsing history…from roll down menu) …

…to open the Delete Browsing History window.

Press Delete and reload/refresh (F5) the page.


APPENDIX E – ALTERNATIVE CONNECTION TO MODEM

In a case you CAN NOT establish the connection with the modem using the default method (e.g. the

modem is not configured for default IP address), use the following procedure:

Check / Modify your PC LAN (Local Area Connection) IPv4 settings to activate the DHCP assigned

addressing.

NOTE: Your PC LAN settings may look different from pictures above, depends on operating system.


Connect a PC to any of the modem RJ45 ports and open the LAN Status tab on your PC, and click

Details… to open the windows with assigned IP addresses details.

Write down the IPv4 Default Gateway address. This is the address to enter into browser to access the

modem’s GUI (when correctly loaded should display in address line - http://192.168.1.1/cgi-bin/index).

NOTE: The initial page of modem’s GUI depends on many factors thus not displayed here.

NOTE: As there might appear in some cases problem with the DHCP operation later during the

configuration of the modem, it is strongly recommended to change the PC LAN IP settings to fixed IP

(not to use DHCP) after successful initial connection to the modem according to above procedure. In

such case set the IP address, Subnet mask and Default gateway the same as were assigned by

DHCP (see Network Connection Details).

a.02. dpm mdm installation guide

Documents

mdm3x00 modem

terminal installation

dialog platform of astrium

appendix c

appendix b

appendix d

test carrier expert

terminal commissioning