a103information technology for management 7th edition
TRANSCRIPT
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InformationInformation
TechnologyTechnologyforfor
ManagementManagement77thth EditionEdition
Transforming OrganizationsTransforming Organizations
in the Digital Economyin the Digital Economy
Efraim TurbanEfraim Turban &&Linda VoloninoLinda Volonino
20102010
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Information Technology for ManagementInformation Technology for Management7th Edition
eatures of this Te!teatures of this Te!t "ha#ter Outline$"ha#ter Outline$ Learning Ob%ecties$Learning Ob%ecties$ O#ening "ases$O#ening "ases$ ''(T at )or*+ ,o!es$(T at )or*+ ,o!es$ ''- "loser Loo*+ ,o!es$- "loser Loo*+ ,o!es$ .anagerial (ssues$.anagerial (ssues$ .inicases$.inicases$ Online "ha#ter /esources$ Online "ha#ter /esources$ $iley$comgoglobalturban$iley$comgoglobalturban33 E!ercises4 5ro%ects4 and (nternet E!ercises$E!ercises4 5ro%ects4 and (nternet E!ercises$ 6rou# -ssignments$6rou# -ssignments$ .inicases$.inicases$ 6lossary of ey Terms$6lossary of ey Terms$ 5roblem89oling -ctiities$5roblem89oling -ctiities$ /eferences$/eferences$
http://www.wiley.com/go/global//turbanhttp://www.wiley.com/go/global//turbanhttp://www.wiley.com/go/global//turban -
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Organization of the BookOrganization of the Book
The boo* is diided into fie ma%or #arts4The boo* is diided into fie ma%or #arts4
com#osed of 17 regular cha#ters to ofcom#osed of 17 regular cha#ters to of
hich are online3 su##lemented by si!hich are online3 su##lemented by si!
online tutorials and si! Technology 6uides$online tutorials and si! Technology 6uides$
5arts and cha#ters brea* don as follos:5arts and cha#ters brea* don as follos:
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Organization of the BookOrganization of the Book "ont$3
5art (: (T in the Organization$5art (: (T in the Organization$
5art ((: (T infrastructure$5art ((: (T infrastructure$
5art (((: The )eb /eolution$5art (((: The )eb /eolution$
5art (V: Organizational -##lications$5art (V: Organizational -##lications$
5art V: Decision .a*ing and 9trategy$5art V: Decision .a*ing and 9trategy$
Online "ha#ters: (m#lementing andOnline "ha#ters: (m#lementing and.anaging (T$.anaging (T$
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Part I: IT in the OrganizationPart I: IT in the Organization
5art ( gies an oerie5art ( gies an oerieof (T in the enter#rise$ "ha#ter 1of (T in the enter#rise$ "ha#ter 1
introduces the drier of the use of (T in the digitalintroduces the drier of the use of (T in the digital
economy and gies an oerie of (9s and (T trends$economy and gies an oerie of (9s and (T trends$
"ha#ter 2 #resents the foundations of (9s and their"ha#ter 2 #resents the foundations of (9s and their
strategic use$ 9#ecial attentionstrategic use$ 9#ecial attentionis gien to cutting8edgeis gien to cutting8edge
to#ics$to#ics$
"ha#ter 1 (T 9u##orts Organizational 5erformance in"ha#ter 1 (T 9u##orts Organizational 5erformance in
Turbulent ,usiness EnironmentsTurbulent ,usiness Enironments
"ha#ter 2 (nformation Technologies: "once#ts4 Ty#es4 and"ha#ter 2 (nformation Technologies: "once#ts4 Ty#es4 and
(T 9u##ort(T 9u##ort
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Part II: IT infrastructurePart II: IT infrastructure
This #art introduces to ma%or buildingThis #art introduces to ma%or buildingbloc*s ofbloc*s of(T: Data and ;etor*s$ Other building bloc*s are(T: Data and ;etor*s$ Other building bloc*s arecoered in the online Technology 6uides$coered in the online Technology 6uides$
"ha#ter < .anaging Data to (m#roe ,usiness"ha#ter < .anaging Data to (m#roe ,usiness5erformance5erformance
"ha#ter = ;etor*s and "ollaboration as"ha#ter = ;etor*s and "ollaboration as
,usiness 9olution,usiness 9olution"ha#ter > 9ecuring the Enter#rise and ,usiness"ha#ter > 9ecuring the Enter#rise and ,usiness
"ontinuity"ontinuity
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Part III: The Web e!olutionPart III: The Web e!olution
The three cha#ters in 5art ((( introduce the )eb8The three cha#ters in 5art ((( introduce the )eb8
based technologies and a##lications starting ithbased technologies and a##lications starting ith
the to#ics of e8business and e8commerce4 mobilethe to#ics of e8business and e8commerce4 mobile
and ireless com#uting4 and social netor*ing andand ireless com#uting4 and social netor*ing andthe )eb 2$0 enironmentthe )eb 2$0 enironment
"ha#ter ?"ha#ter ?E8,usiness and E8"ommerceE8,usiness and E8"ommerce
"ha#ter 7 .obile "ommerce"ha#ter 7 .obile "ommerce
"ha#ter @ 9ocial ;etor*s in the )eb 2$0"ha#ter @ 9ocial ;etor*s in the )eb 2$0
EnironmentEnironment
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Part I": Organizational #$$licationsPart I": Organizational #$$lications
5art (V begins ith (T a##lications in transaction5art (V begins ith (T a##lications in transaction#rocessing4 functional a##lications4 and#rocessing4 functional a##lications4 andintegration of functional systems4 su##ly chainintegration of functional systems4 su##ly chainmanagement4 )eb8based enter#rise systems4management4 )eb8based enter#rise systems4
"/.4 and .A"/.4 and .A
"ha#ter B Transaction 5rocessing4 unctional"ha#ter B Transaction 5rocessing4 unctional-##lications4 and (ntegration-##lications4 and (ntegration
"ha#ter 10 Enter#rise 9ystems: 9u##ly "hains4"ha#ter 10 Enter#rise 9ystems: 9u##ly "hains4E/54 "/.4 and .E/54 "/.4 and .
"ha#ter 11 (nteroganizational4 Large89cale4 6lobal"ha#ter 11 (nteroganizational4 Large89cale4 6lobal(nformation 9ystems(nformation 9ystems
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Part ": %ecision Making and &trategyPart ": %ecision Making and &trategy
5art V e!#lores the im#lementation4 ealuation45art V e!#lores the im#lementation4 ealuation4construction4 and maintenance of (9s that gieconstruction4 and maintenance of (9s that giegreater isibility into all corners of the enter#rise 8greater isibility into all corners of the enter#rise 8business (ntelligence4 decision su##ort systems4business (ntelligence4 decision su##ort systems4data isualization tools4 and data miningAdata isualization tools4 and data miningA
"ha#ter 12 ,usiness (ntelligence and Decision"ha#ter 12 ,usiness (ntelligence and Decision9u##ort 9ystems9u##ort 9ystems
"ha#ter 1< (T strategy and 5lanning"ha#ter 1< (T strategy and 5lanning
"ha#ter 1= .anaging (T 5ro%ects4 5rocess"ha#ter 1= .anaging (T 5ro%ects4 5rocess(m#roement4 and Organizational "hange(m#roement4 and Organizational "hange
"ha#ter 1> (m#act of (T on Enter#rise4 Csers4 and"ha#ter 1> (m#act of (T on Enter#rise4 Csers4 andthe Enironmentthe Enironment
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Online Part "I: Im$lementing and Managing IT'Online Part "I: Im$lementing and Managing IT'
(n the to cha#ters aailable online at the boo*s(n the to cha#ters aailable online at the boo*s)eb site4 e e!#lore acuiring and deelo#ing)eb site4 e e!#lore acuiring and deelo#ingbusiness a##lications and infrastructure and thebusiness a##lications and infrastructure and the
economics of (T$economics of (T$
"ha#ter 1? -cuiring and Deelo#ing ,usiness"ha#ter 1? -cuiring and Deelo#ing ,usiness-##lications and (nfrastructureF-##lications and (nfrastructureF
"ha#ter 17 (nformation Technology EconomicsF"ha#ter 17 (nformation Technology EconomicsF
F5art V(F5art V(can be accessed online at $iley$comgoglobalturbancan be accessed online at $iley$comgoglobalturban
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Technology (uidesTechnology (uides
GardareGardare
9oftare9oftare
DatabasesDatabasesTelecommunicationsTelecommunications
The (nternetThe (nternet
9ystems -nalysis and Design9ystems -nalysis and Design
the Technology 6uides and the Tutorial are aailable online at
$iley$comgoglobalturban
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&u$$lementary Materials&u$$lementary Materials
(nstructor .anual(nstructor .anual
Test ,an*Test ,an*
5oer5oint 5resentation5oer5oint 5resentationVideo 9eriesVideo 9eries
AAAA$$
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What)s *e+ in This Edition,What)s *e+ in This Edition,
(T8,usiness 5erformance .anagement .odel$(T8,usiness 5erformance .anagement .odel$
9ocial "om#uting$9ocial "om#uting$
Tutorials$Tutorials$
End 5art "ases$End 5art "ases$
Videos$Videos$
"hange of -uthors$"hange of -uthors$
AA$$$$
Other "hanges and C#datesOther "hanges and C#dates