Your EverydayCard

Solutions BankingTM

REGULAR MASTERCARD®CREDIT CARD

Cardholder’s Guide

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REASSURING PROTECTION ......................................04 • Purchase Protection ..............................................04

• Mastercard Global Service ......................................04

COMPLEMENTARY BENEFITS .....................................05• Overdraft Protection .............................................05• Automatic Bill Payments ........................................05• Preauthorized Debits ...............................................05 • Additional Cards ...................................................05• Balance Transfers .................................................05• Automated Services ..............................................06 • Cash Advances ....................................................... 06• Mastercard’s Zero Liability......................................06• Mastercard SecureCode® ......................................... 06

• Mastercard Online Consultation Service .................... 07 • Payment Insurance ............................................... 07

IMPORTANT CONTACT INFORMATION .........................07

Program content and conditions outlined in this guide are subject to change.

Your EverydayCard

Discover the many advantages of your new Solutions Banking Regular Mastercard credit card!

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Complementary Benefits

Overdraft ProtectionSimply by linking your current Solutions Banking accounts to your Solutions Banking Regular Mastercard, you can activate overdraft protection on your card. To do so, call 1-877-999-7575.

Automatic Bill PaymentsBy using your Solutions Banking Regular Mastercard for automatic bill payments, you’ll not only avoid late payments for monthly bills like phone and cable services, you’ll also eliminate the monthly hassle of managing your bill payments.

Preauthorized DebitsWith preauthorized debits, your Solutions Banking Regular Mastercard account payments (depending on the payment method you choose) can be automatically withdrawn from your account, at no cost to you.

Additional CardsYou may obtain an additional Solutions Banking Regular Mastercard (up to three (3) cards), for your spouse or anyone else. Each cardholder will enjoy the benefi ts of the Solutions Banking Regular Mastercard, just as you do.

Balance Transfers**Avoid the problems of trying to manage several accounts at the same time by transferring the balances of your other credit cards to your Solutions Banking Regular Mastercard.

The following section provides an overview of the insurance and assistance program available with the Solutions Banking Regular Mastercard. Insurance coverage begins the moment the purchase is charged to your Solutions Banking Regular card. Certain conditions and restrictions apply. Refer to the Insurance Program 713705-1 for complete details*.

Purchase ProtectionPurchase InsuranceMost personal items purchased using your card are protected against theft and damage for ninety (90) days following the date of purchase. Depending on circumstances, the item can be replaced, reimbursed or repaired.

Extended WarrantyThe Extended Warranty doubles the manufacturer’s coverage, where applicable, for up to one (1) additional year on most new items purchased with your card in Canada or abroad, so long as the manufacturer’s warranty exists and is valid in Canada.

Mastercard Global ServiceIf your Solutions Banking Regular Mastercard is lost or stolen when travelling, you will receive all the assistance you need to:

• report a lost or stolen card;• receive a temporary card;• get cash advances in a matter of hours, almost anywhere

in the world (subject to credit availability).

You’ll fi nd the toll-free number for this service online, at your hotel or in the local telephone directory under “Mastercard Global service”.

Reassuring Protection

* Insurance services are provided by National Bank Life Insurance Company. For residents of Alberta, the insurer is Canassurance, Insurance Company.

** Subject to the terms of the Agreement governing the use of the Mastercard credit card issued by National Bank of Canada.

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Mastercard Online Consultation ServiceYou can also obtain online information about your account balance, available credit and all transactions made since your last statement.

For more information on preauthorized debits, additional cards, balance transfers, automated services and Mastercard Online Consultation Services, call 1-888-969-2273, toll-free, or 514-394-1427 and speak with a customer service representative.

Payment InsuranceYou can also take advantage of optional protection, which ensures that your minimum monthly payments are made or that your account balance is paid off , according to your situation. To take advantage of this coverage, simply call 1-877-871-7500 or 514-871-7500.

Important Contact Information24-Hour Customer Service> In Canada or the U.S. ...........................................1-888-969-2273> Collect from elsewhere in the world .....................514-394-1427> Fax .................................................................................514-394-4018

To Report a Lost or Stolen Card> In Canada or the U.S. ........................................... 1-800-361-0070> Collect from elsewhere in the world .....................514-281-3159

InsuranceFor all claims> Montreal area .............................................................514-286-8345> Outside Montreal area ......................................... 1-888-235-2645

Automated ServicesYou can assign a personal identifi cation number (PIN) to your new Solutions Banking Regular Mastercard. This enables you to access all your Solutions Banking and/or National Bank accounts at all times using bank machines in the Interac® and Cirrus® networks. Network usage fees apply.

Cash Advances**Your Solutions Banking Regular Mastercard gives you easy access to cash advances right around the world. Interest is calculated from the day the cash advance is made.

Mastercard’s Zero LiabilityIn the event of unauthorized use of your card, you’re protected by Zero Liability for all purchases made with your card in store, online and over the phone. Certain conditions apply. Visit mastercard.ca for more information.

Mastercard SecureCodeMastercard’s free SecureCode service provides you with even more protection online. Your Mastercard SecureCode is a confi dential number — known only to you and your fi nancial institution — that you enter every time you make a purchase online at a participating merchant. You can obtain your own Mastercard SecureCode through any participating retailer’s website.

** Subject to the terms of the Agreement governing the use of the Mastercard credit card issued by National Bank of Canada.

® Mastercard, Cirrus and Mastercard SecureCode are registered trademarks of Mastercard International Inc. National Bank of Canada is an authorized user.

® Interac is a registered trademark of Interac Inc. National Bank of Canada is an authorized user.

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Complementary Benefits

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For more information, contact us at:—1-888-969-2273514-394-1427

TM Solutions Banking is a trademark of Power Financial Corporation. Banking products and services are provided by National Bank of Canada, a licensed user of this trademark. Investors Group and design are trademarks owned by IGM Financial Inc. and licensed to its subsidiary corporations.

© 2018 National Bank of Canada. All rights reserved. Any reproduction, in whole or in part, is strictly prohibited without the prior written consent of National Bank of Canada.

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