aaim14 ahsley big data big opportunities · 2014. 10. 9. · microsoft powerpoint -...
TRANSCRIPT
10/7/2014
1
Proprietary and Confidential | © General Reinsurance Corporation
Big Data | Big Opportunities
Proprietary and Confidential | © General Reinsurance Corporation
AAAI – Association for the Advancement of Artificial Intelligence
AAIM | September 2014
“Predictive analytics is concerned with the prediction of future probabilities and trends based on observed events”
PA measures
quantitative effect
of multiple simultaneous
characteristics for a
defined outcome
2
10/7/2014
2
Proprietary and Confidential | © General Reinsurance Corporation
Applications
Inputs
– Time of day
– Day of week, year
– Weather
– Variability in speed, spacing
Traffic
AAIM | September 20143
Proprietary and Confidential | © General Reinsurance Corporation
Applications
The U.K.’s Royal Shakespeare Company used
analytics to look at its audience members’ names,
addresses, performances
attended and prices paid
for tickets over a period of
seven years. The theater
company then developed
a marketing program that
increased regular attendees
by more than 70% and
its membership by 40%.
Marketing
AAIM | September 20144
10/7/2014
3
Proprietary and Confidential | © General Reinsurance Corporation
Applications
Spam filter
Medicine
• Framingham Risk Index predicts cardiac events
• Cancer staging predicts mortality and recurrence
Amazon and Netflix suggestions
AAIM | September 20145
Proprietary and Confidential | © General Reinsurance Corporation
Mechanics
AAIM | September 2014
AssembleDescriptors of prior events insurance applicant –
age, sex, tobacco, blood pressure, cholesterol, socioeconomic status, consumer purchase records.
Identify Descriptors that correlate with outcome (mortality).
IntegrateEffective predictors and interactions between predictors in prediction algorithm (model).
RelateValue of algorithm result to mortality risk (A/E; underwriting class).
6
10/7/2014
4
Proprietary and Confidential | © General Reinsurance Corporation
Marketing
Product Design
Underwriting and New Business Process
Gen Re Life Insurance Market Survey
Potential
Uses of
Predictive
Modeling
AAIM | September 20147
Proprietary and Confidential | © General Reinsurance Corporation
Gen Re Life Insurance Market Survey
Barriers To Predictive Modeling
AAIM | September 20148
10/7/2014
5
Proprietary and Confidential | © General Reinsurance Corporation
Gen Re Life Insurance Market Survey
How Prevalent is Predictive Modeling
AAIM | September 20149
Proprietary and Confidential | © General Reinsurance Corporation
Products in U.S. Insurance Market
AAIM | September 2014
● Biomedical
– Conventional underwriting
evidence data(lab, paramed exam)
● Consumer behavior
– Unconventional data
10
10/7/2014
6
Proprietary and Confidential | © General Reinsurance Corporation
Biomedical
Industry lab vendors
– CRL SmartScore, ExamOne Risk IQ
– Mine historical customer results
– Use SSDMF to infer mortality outcome
BioSignia
– Digest clinical literature on relationship between underwriting evidence and mortality
– Derive relationships between each parameter and mortality risk
– Synthesize results across many studies into unified mortality risk equation
AAIM | September 201411
Proprietary and Confidential | © General Reinsurance Corporation
Consumer Behavior
Deloitte Consulting
Ignore conventional underwriting evidence
Mine electronic databases of consumer history
– Credit card purchases
– Warranty registration
– Survey responses
Relate this profile to risk of disease and mortality
Hundreds of parameters available for inclusion in model
Construct unique model for each client company
– Choice of parameters to include / exclude
– Tune to customers of each company
AAIM | September 201412
10/7/2014
7
Proprietary and Confidential | © General Reinsurance Corporation
Insurance Industry Labs Common Threads
Dataset of all lab customers who applied for insurance in past 10-15 yr
Even Heritage with smallest market share has millions of records
Datapoints all tests run plus all paramed measurements recorded (more recent and less prevalent than test results)
Social Security Death Master File to ascertain vital status and date of death
Statistical analysis to quantify overall mortality risk
Aggregate of all applicants may not fit any one company, but material biomedical differences unlikely
AAIM | September 201413
Proprietary and Confidential | © General Reinsurance Corporation
Lab Models Common Weaknesses
Applicants only, no knowledge of underwriting result, medical history
Model inaccurate to extent that lab data duplicates known medical risk (unless use model as substitute for other underwriting)
SSDMF incomplete, inversely with age
AAIM | September 201414
10/7/2014
8
Proprietary and Confidential | © General Reinsurance Corporation
Upside
Biomedical
– Multiple criteria for preferred considered separately distorts overall measure of risk
– PA multiple simultaneous variables can yield • More efficient risk classification• Less overlap among risk classes • Recognition of interactions that represent different risk than sum of the parts
Deloitte
– Faster, cheaper, automated underwriting without need for blood, urine, exam
Current uptake
– CRL Smart Score, ExamOne RiskIQ and Deloitte have active users
AAIM | September 201415
Proprietary and Confidential | © General Reinsurance Corporation
Validation
Industry labs
– Demonstrate that score corresponds to mortality experience – more later
Deloitte
– Demonstrate that score corresponds to risk class assignment from existing underwriting process
– Replication of underwriting action immediate – no need for experience to develop or retrospective study
AAIM | September 2014
Mo
rta
lity A
/E
SCORE
Conventional UW Class
De
loitte
in C
lass
1 2 3
1
2
3
16
10/7/2014
9
Proprietary and Confidential | © General Reinsurance Corporation
Examples
Proprietary and Confidential | © General Reinsurance Corporation
Fac underwriting assessment
>40,000 cases per year
Placement rate low teens
How can we make more successful offers on the cases we don’t write?
AAIM | September 201418
10/7/2014
10
Proprietary and Confidential | © General Reinsurance Corporation
Facultative Mortality Model
Compare mortality between placed / not placed
Is underwriting / pricing efficient?
– Degree of risk
– Impairment
– Other variables
Discover where we have room to make more offers / better offers
– Declines are less risky than we expected
– Convert underwriting assessment to multivariable function
AAIM | September 201419
Proprietary and Confidential | © General Reinsurance Corporation
SSDMF Accuracy
Mortality of unplaced cases is invisible
Use SSDMF to infer deaths
Comparison to in-force mortality experience
Measure accuracy of SSDMF against Gen Re claims
AAIM | September 2014
Byproduct of facultative unplaced analysis
In-force All deaths observed
Unplaced Incomplete reporting, but by how much?
20
10/7/2014
11
Proprietary and Confidential | © General Reinsurance Corporation
SSDMF Accuracy
AAIM | September 2014
Gender
75%74%21
Proprietary and Confidential | © General Reinsurance Corporation
SSDMF Accuracy
AAIM | September 2014
Age at Death
40%
45%
50%
55%
60%
65%
70%
75%
80%
85%
90%
0-19 20-29 30-39 40-49 50-59 60-69 70-79 80-89 90+
22
10/7/2014
12
Proprietary and Confidential | © General Reinsurance Corporation
Implications
Claim analysis allows us to adjust for undetected deaths in
Facultative unplaced analysis
Unclaimed property
Annuity surveillance
Industry lab vendor mortality score model construction
AAIM | September 201423
Proprietary and Confidential | © General Reinsurance Corporation
Lab Score Validation Project
Hypothesis
– Refine preferred / STD risk and reclassify more consistently
– Qualify more applicants or adjust prices for risk classes
Demonstrate efficacy (correlation between each product
assessment and observed mortality)
– Direct company could implement it
– Reinsurer could reflect it in pricing
– Regulator / producer could accept it
Lab vendors derived model from insurance applicants / SSDMF
How does it perform on underwritten population?
AAIM | September 201424
10/7/2014
13
Proprietary and Confidential | © General Reinsurance Corporation
Predictive analytics for medical directors
Enormous potential for risk classification
Make your company an informed consumer of
vendor products
Generate ideas and guide construction and
implementation
AAIM | September 201425
Proprietary and Confidential | © General Reinsurance Corporation
Thank You