aaim14 ahsley big data big opportunities · 2014. 10. 9. · microsoft powerpoint -...

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10/7/2014 1 Proprietary and Confidential | © General Reinsurance Corporation Big Data | Big Opportunities Proprietary and Confidential | © General Reinsurance Corporation AAAI – Association for the Advancement of Artificial Intelligence AAIM | September 2014 “Predictive analytics is concerned with the prediction of future probabilities and trends based on observed events” PA measures quantitative effect of multiple simultaneous characteristics for a defined outcome 2

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Page 1: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

10/7/2014

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Proprietary and Confidential | © General Reinsurance Corporation

Big Data | Big Opportunities

Proprietary and Confidential | © General Reinsurance Corporation

AAAI – Association for the Advancement of Artificial Intelligence

AAIM | September 2014

“Predictive analytics is concerned with the prediction of future probabilities and trends based on observed events”

PA measures

quantitative effect

of multiple simultaneous

characteristics for a

defined outcome

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Page 2: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Applications

Inputs

– Time of day

– Day of week, year

– Weather

– Variability in speed, spacing

Traffic

AAIM | September 20143

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Applications

The U.K.’s Royal Shakespeare Company used

analytics to look at its audience members’ names,

addresses, performances

attended and prices paid

for tickets over a period of

seven years. The theater

company then developed

a marketing program that

increased regular attendees

by more than 70% and

its membership by 40%.

Marketing

AAIM | September 20144

Page 3: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Applications

Spam filter

Medicine

• Framingham Risk Index predicts cardiac events

• Cancer staging predicts mortality and recurrence

Amazon and Netflix suggestions

AAIM | September 20145

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Mechanics

AAIM | September 2014

AssembleDescriptors of prior events insurance applicant –

age, sex, tobacco, blood pressure, cholesterol, socioeconomic status, consumer purchase records.

Identify Descriptors that correlate with outcome (mortality).

IntegrateEffective predictors and interactions between predictors in prediction algorithm (model).

RelateValue of algorithm result to mortality risk (A/E; underwriting class).

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Page 4: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Marketing

Product Design

Underwriting and New Business Process

Gen Re Life Insurance Market Survey

Potential

Uses of

Predictive

Modeling

AAIM | September 20147

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Gen Re Life Insurance Market Survey

Barriers To Predictive Modeling

AAIM | September 20148

Page 5: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Proprietary and Confidential | © General Reinsurance Corporation

Gen Re Life Insurance Market Survey

How Prevalent is Predictive Modeling

AAIM | September 20149

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Products in U.S. Insurance Market

AAIM | September 2014

● Biomedical

– Conventional underwriting

evidence data(lab, paramed exam)

● Consumer behavior

– Unconventional data

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Page 6: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Biomedical

Industry lab vendors

– CRL SmartScore, ExamOne Risk IQ

– Mine historical customer results

– Use SSDMF to infer mortality outcome

BioSignia

– Digest clinical literature on relationship between underwriting evidence and mortality

– Derive relationships between each parameter and mortality risk

– Synthesize results across many studies into unified mortality risk equation

AAIM | September 201411

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Consumer Behavior

Deloitte Consulting

Ignore conventional underwriting evidence

Mine electronic databases of consumer history

– Credit card purchases

– Warranty registration

– Survey responses

Relate this profile to risk of disease and mortality

Hundreds of parameters available for inclusion in model

Construct unique model for each client company

– Choice of parameters to include / exclude

– Tune to customers of each company

AAIM | September 201412

Page 7: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Insurance Industry Labs Common Threads

Dataset of all lab customers who applied for insurance in past 10-15 yr

Even Heritage with smallest market share has millions of records

Datapoints all tests run plus all paramed measurements recorded (more recent and less prevalent than test results)

Social Security Death Master File to ascertain vital status and date of death

Statistical analysis to quantify overall mortality risk

Aggregate of all applicants may not fit any one company, but material biomedical differences unlikely

AAIM | September 201413

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Lab Models Common Weaknesses

Applicants only, no knowledge of underwriting result, medical history

Model inaccurate to extent that lab data duplicates known medical risk (unless use model as substitute for other underwriting)

SSDMF incomplete, inversely with age

AAIM | September 201414

Page 8: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Proprietary and Confidential | © General Reinsurance Corporation

Upside

Biomedical

– Multiple criteria for preferred considered separately distorts overall measure of risk

– PA multiple simultaneous variables can yield • More efficient risk classification• Less overlap among risk classes • Recognition of interactions that represent different risk than sum of the parts

Deloitte

– Faster, cheaper, automated underwriting without need for blood, urine, exam

Current uptake

– CRL Smart Score, ExamOne RiskIQ and Deloitte have active users

AAIM | September 201415

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Validation

Industry labs

– Demonstrate that score corresponds to mortality experience – more later

Deloitte

– Demonstrate that score corresponds to risk class assignment from existing underwriting process

– Replication of underwriting action immediate – no need for experience to develop or retrospective study

AAIM | September 2014

Mo

rta

lity A

/E

SCORE

Conventional UW Class

De

loitte

in C

lass

1 2 3

1

2

3

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Page 9: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Examples

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Fac underwriting assessment

>40,000 cases per year

Placement rate low teens

How can we make more successful offers on the cases we don’t write?

AAIM | September 201418

Page 10: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Facultative Mortality Model

Compare mortality between placed / not placed

Is underwriting / pricing efficient?

– Degree of risk

– Impairment

– Other variables

Discover where we have room to make more offers / better offers

– Declines are less risky than we expected

– Convert underwriting assessment to multivariable function

AAIM | September 201419

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SSDMF Accuracy

Mortality of unplaced cases is invisible

Use SSDMF to infer deaths

Comparison to in-force mortality experience

Measure accuracy of SSDMF against Gen Re claims

AAIM | September 2014

Byproduct of facultative unplaced analysis

In-force All deaths observed

Unplaced Incomplete reporting, but by how much?

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Page 11: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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SSDMF Accuracy

AAIM | September 2014

Gender

75%74%21

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SSDMF Accuracy

AAIM | September 2014

Age at Death

40%

45%

50%

55%

60%

65%

70%

75%

80%

85%

90%

0-19 20-29 30-39 40-49 50-59 60-69 70-79 80-89 90+

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Page 12: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Implications

Claim analysis allows us to adjust for undetected deaths in

Facultative unplaced analysis

Unclaimed property

Annuity surveillance

Industry lab vendor mortality score model construction

AAIM | September 201423

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Lab Score Validation Project

Hypothesis

– Refine preferred / STD risk and reclassify more consistently

– Qualify more applicants or adjust prices for risk classes

Demonstrate efficacy (correlation between each product

assessment and observed mortality)

– Direct company could implement it

– Reinsurer could reflect it in pricing

– Regulator / producer could accept it

Lab vendors derived model from insurance applicants / SSDMF

How does it perform on underwritten population?

AAIM | September 201424

Page 13: AAIM14 Ahsley Big Data Big Opportunities · 2014. 10. 9. · Microsoft PowerPoint - AAIM14_Ahsley_Big Data Big Opportunities Author: Katey Created Date: 10/7/2014 10:35:34 AM

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Predictive analytics for medical directors

Enormous potential for risk classification

Make your company an informed consumer of

vendor products

Generate ideas and guide construction and

implementation

AAIM | September 201425

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Thank You