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Page 1: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

AARON ANDREW

OWNER/HEAD BATHER

Page 2: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

WHY IS PET GROOMING IMPORTANT? HOW DO WE GET TO A SANITATION LEVEL THAT PREVENTS

THESE RESULTS?

Page 3: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

WHAT IS MOBILE GROOMING?

Mobile grooming delivers the grooming service in the comfort of our vans, at the

client’s requested destination, a house, an apartment or their place of employment.

Mobile grooming provides one-on-one service for the client’s pet.

This individual attention reduces the stressful environment, that a pet may

experience in a store front grooming salon.

This one-on-one individual attention allows our services to accommodate pets that

may provide a challenging experience for a groomer in a normal salon.

Page 4: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

FIRST STEP TO DEMONSTRATING A SAFE WORKPLACE:

ENSURE THE EMPLOYEES ARE SAFE

Prior to the start of their shift ,employees will have their

temperature taken with a thermometer. If the temperature reads

lower than 100.4 they will be released to work. If the temperature

is above 100.4° they will be provided the employee

questionnaire. A fever is a body temperature of 100.4° degrees

fahrenheit/38 degrees celsius or higher. More information can be

found at:

HTTPS://WWW.CDC.GOV/CORONAVIRUS/2019-

NCOV/ABOUT/SYMPTOMS.HTML

Page 5: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

COMMUNITY ADHERENCE

HOW DO THE CLIENTS COMMUNICATE THEY ARE SYMPTOM FREE?

Before arriving for the appointment, ask

clients how they are feeling.

Physically identify covid-19 symptoms,

such as cough or shortness of breath.

If the symptoms are apparent, we will

decline the service, and place the service

on a 14-day service hold.

Page 6: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

• BEFORE ARRIVING TO THE APPOINTMENT, ASK CLIENTS HOW THEY

ARE FEELING.

• PRACTICE SAFE PROTOCOL WITH LEADS AND COLLARS.

• PRACTICE GOOD SOCIAL DISTANCING IN AND OUT OF THE

SALON.

• WASH YOUR HANDS THOROUGHLY BEFORE AND AFTER DEALING

WITH A CLIENT.

• SPRAY OR WIPE CLOTHING/APRONS WITH A DISINFECTANT

IMMEDIATELY AFTER TAKING A PET FROM THE OWNER.

• WHILE FACE MASKS ARE NOT MANDATORY IN ALL SITUATIONS, IT

WOULD BE BENEFICIAL FOR GROOMERS TO WEAR THEM AND TO

REQUEST THEIR CLIENTS DO THE SAME.

• TRIAGE THE PETS, GIVING PRIORITY TO THE PETS IN THE MOST

NEED (PETS WITH CHRONIC SKIN AND/OR HEALTH ISSUES, HIGH-

MAINTENANCE PETS, PETS AT RISK FOR DEVELOPING HEALTH

PROBLEMS DUE TO THE LACK OF GROOMING).

• PLACE PETS DIRECTLY INTO THE TUB AND BATHE PRIOR TO GROOMING.

• CLEAN AND WIPE DOWN PENS, KEYBOARDS, TOUCHSCREENS, TABLES,

COUNTERS AND DOOR HANDLES.

• PAY ATTENTION TO LEADS AND COLLARS. IF THE CLIENT HAS A COLLAR AND

LEAD, PLACE IT IN A ZIP-LOCK BAG AND RETURN IT TO THE CLIENT UPON

RETRIEVAL OF THE PET. USE KENNEL LEADS AND DISINFECT THEM BETWEEN

PETS.

• USE NO-TOUCH PAYMENT SYSTEMS.

• LIMIT SERVICE TO PETS THAT REQUIRE TWO PEOPLE TO GROOM

• ALL CLIENTS MUST MAKE APPOINTMENTS,GIVING GROOMERS THE

OPPORTUNITY TO PROPERLY SANITIZE BETWEEN PETS.

• IN A DEFENSIVE MEASURE, TAKE EXTRA PRECAUTIONS AND ASSUME THAT

A CLIENT’S SANITATION METHODS ARE NOT AS DILIGENT AS THEY CLAIM.

GENERAL RECOMMENDATIONS FOR

ALL GROOMING LOCATIONS:

Page 7: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

SANITATION PROCESS

At the beginning of the day: Clean, vacuum and sanitize the interior portion of the employee

assigned vans.

During the daily operation: Place pet directly in the tub. Spray or wipe clothing/aprons with a

disinfectant immediately after taking a pet from the owner. Towels are individually assigned to the

clients. Once a pet is finished with their service and back to the owner, vacuum tables, tub, floor and

storage cabinets. Clean and sanitize combs, brushes, grooming table, spray bottles, tub, vents, and

door handles.

End of the Day: Vacuum tables, tub, floor and storage cabinets. Clean and sanitize combs, brushes,

grooming table, spray bottles, tub, vents, and door handles. Place guards, combs, brushes and other

appropriare tools in the UV sterilizer.

Page 8: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

FOLLOWING THESE PROTOCOLS WILLPROVIDE CLEAN, SAFE, AND HAPPY GROOMING PRACTICES

FOR THE BAY AREA

Page 9: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Page 1 of 3

QUESTIONNAIRE RELATING TO THE ECONOMIC RECOVERY

PHASES OF COVID-19 AND PLANS, GUIDELINES, AND NEEDS

RELATIVE TO THE SAFE OPENING OF BUSINESSES AND OTHER

INSTITUTIONS

Company/Organization Name: We Love Dogs! LLC

Industry/Sector: Pet Grooming-Mobile

Date: 6/04/2020

1. Are you open or partially open? YES

a. Are you an essential business? NO

b. Are you open under an exception such as: NO

i. Outdoor Business?

ii. Pickup/Delivery?

iii. Curbside Retail?

iv. Food Distribution?

c. Have employees and customers cooperated with the health safety

protocols? YES

d. To your knowledge, have employees or customers become infected

withCOVID-19? NO

2. How many of your activities can be moved outdoors? zero

3. For indoor activities:

a. How can social distancing be maintained at points of ingress and egress,

where people normally cluster?

Mobile grooming only involves one employee in the van at a time, no issues

with either ingress and egress.

b. How can employees and visitors be protected from transmission of the virus

(e.g., no-touch temperature checks, hand sanitizer, masks, and face shields)?

All items listed above, contactless payment system, sanitation between

appointments, complete questionnaire

Page 10: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Page 2 of 3

c. How will Personal Protective Equipment (such as face covering and gloves)

and hand sanitizer be provided before entry?

Employees will be the only entry into the vans, disposable masks will be

provided daily, or reusable masks will be cleaned and sanitized daily.

d. Can the times of activities be staggered to reduce the amount of people

gathered at any one time?

YES

e. Can customers make appointments to gain entry while inside capacity is

restricted?

NO

f. How can social distancing be maintained inside your premises?

We do not allow clients in the van. This has been in practice since June, 2018

4. What is your plan to acquire and distribute Personal Protective Equipment (like

masks and gloves) and testing to your employees?

Reusable masks are already in abundance, we have enough disposable masks if

needed, temperature checks are performed daily, infrared temperature scanner is

already in use, oral thermometer is available as a back up.

5. How can you adapt to accommodate different size gatherings that may be

allowed by the Public Health officer? (Smaller gatherings are likely to be allowed

before very large ones.)

This does not apply to our industry

Page 11: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Page 3 of 3

6. To meet the need for possible contact tracing, how would you maintain lists of

employees and visitors with their contact information for contact tracing? (It is

understood that lists of attendees would only be provided in the event of an

infection that needed to be traced, and then only to public health personnel trained

in medical confidentiality.)

We keep a daily log of all persons entering our business

7. In order to assist safe and productive re-opening, what are your needs relative to:

a. Regulation? Industry specific professionals involved in a committee to

provide sound re-opening guidelines.

b. Licensure? NA

c. Childcare? NA

d. Housing? Stated above

e. Digital Inclusion? NA

f. Commute-Free Working? NA

8. If you have been opened or partially opened, what challenges have you

experienced?

Social distancing, when handing off the pet to groomer, vice versa.

9. If you have been opened or partially opened, how has the community's

adherence and response to the COVID health safety protocols been?

Very open and documented. We have a scheduling application that tracks the

clients response on how they are feeling.

Page 12: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

We all love our pets and want to do what is best for them. This includes the grooming process. Ideally, your pet should be groomed about once every 4 to 6 weeks in order to help their skin and coat stay clean and healthy. Don’t wait until it’s been nearly a year (or longer) to see to the needs of your beloved family pets!

The benefits of regular grooming: Regular grooming keeps the pet’s

skin and coat clean and healthy. Your pet has an opportunity to

become familiar with the groomer and accustomed to the grooming process.

Regular grooming will help prevent their coat from becoming matted and uncomfortable.

Keeping toenails trimmed helps prevent overgrowth which can become uncomfortable for the pet.

Your regular groomer is good at recognizing changes in your pet’s general condition and can advise you of issues that may require a visit to your veterinarian.

Grooming helps your pet look, smell and feel better.

Visit our website at www.cppga.org

Email us at [email protected]

Let us help make your pet look and feel

great.

California

Professional

Pet Groomers

Association, Inc.

The Importance of

Regular Pet Grooming

and

How To Find A

Knowledgeable

Pet Groomer Contents are the property of the California Professional Pet Groomers Association, Inc.

All rights reserved

Rev 7/19

The Importance of

Regular Pet Grooming

The California Professional Pet Groomers Association members

are committed to your pet through their dedication to:

Treating all pets with kindness, patience, respect, and compassion.

Prioritizing the pet’s safety and well -being above all else.

Exhibiting professional behavior through honesty and integrity.

Establishing the highest standards through continuing education.

Educating clients on the specific grooming needs of your pet.

Pledging to comply with the Standards of Care, Safety and Sanitation as set forth by the Professional Pet Groomers and Stylists Alliance.

Customer Information

Page 13: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

How to Find a

Knowledgeable

Pet Groomer At CPPGA, we understand that pet owners are looking for compassionate, caring, and competent groomers for their pets. These professionals can be found in storefront salons, mobile grooming vans, or as house-call groomers.

Start by asking for referrals from your friends, family, and other professionals such as veterinarians, pet sitters, or pet trainers. Speaking with other pet owners in social locations, such as dog parks, may offer some insight on groomers in your area.

Other options may include groomer membership listings on voluntary association membership websites, such as ours, www.CPPGA.org

Why Choose a

Certified Groomer? T h e r e a r e se v e r a l na t i ona l organizations that certify pet groomers. The certification process entails rigorous written and practical examinations on safety, care, sanitation, and breed standards. A Certified Groomer has invested in their profession to be the best they can possibly be.

While not all groomers may choose to certify, membership in a professional organization shows a groomer’s concern for pets and their interest in continued education within the industry.

These organizations include National Dog Groomers Association of America (NDGAA), International Professional Groomers (IPG) , International Society of Canine Cosmetologists (ISCC) and the American Kennel Club S.A.F.E. Salon Program

Questions to ask

Potential Groomers...

How long have you been grooming?

What is your area of expertise?

Do you offer salon tours during

non-busy times?

Are you a member of a professional

groomers organization?

Are you certified through one of the

state or national organizations?

Page 14: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

For more information Visit our website at

www.cppga.org

Email us at [email protected]

CPPGA, Inc. P.O. Box 24618

San Jose, CA 95154

Associate Member Benefits California

Professional

Pet Groomers

Association, Inc.

CPPGA, Inc. P.O. Box 24618

San Jose, CA 95154

www.cppga.org

[email protected]

Contents are the property of the California Professional Pet Groomers Association, Inc.

All rights reserved

Rev 3/19

We Need You!

Wall plaque engraved with the CPPGA logo, your name, and membership year

Lapel pin

Membership card

CPPGA Code of Ethics suitable for framing

A listing in our Member Directory, accessible by consumers to locate a member groomer in their area

Discounted registrations to CPPGA sponsored workshops and events

Access to “Members Only” areas on our website

Networking opportunities with other members

Emails, E-Newsletters and alerts on important industry news

Discounts on select products and services

We could not exist without the

support of our membership or

our corporate sponsors

The CPPGA is your state

organization.

We pride ourselves in being the

industry’s legislative watchdogs

in Sacramento.

It is our goal to do what is right

for the pets, their owners, and

the groomers who serve them.

We value and listen to our

grooming community.

We encourage our current and

future leaders to help our

industry move forward in a

positive light.

We invite you to participate

within the CPPGA to spread the

message and the goals of the

organization.

Page 15: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

The

CPPGA

Mission Statement

The goal of the California Professional

Pet Groomers Association, Inc. is to enhance relations between pet groomers and

consumers, promoting professionalism, safety and

sanitation within the California professional pet grooming industry

Members of the

CPPGA...

Prioritize the welfare of the pets in our care

Provide a safe and clean environment

Treat clients with respect and honesty

Educate clients on the grooming needs of their pets

Create awareness among consumers on the importance of using well-trained, knowledgeable groomers

Conduct themselves with professionalism and integrity

Participate in continued education

Follow industry standards as set forth by the Professional Pet Groomers and Stylists Alliance

The California Professional Pet

Groomers Association, Inc.

Code of Ethics

As a member of the California Professional

Pet Groomers Association, Inc, I pledge to:

Treat all animals in my care with

kindness, patience, respect, and

compassion

Prioritize the pet’s safety, health and

welfare.

Exhibit professional behavior at all

times through honesty and integrity.

Work towards establishing high

standards by staying current with

industry trends and continuing

education

Provide education to my clients and

the general public on the benefits of

professional pet grooming

Promote a spirit of collaboration and

cooperation among my peers

Advance personal growth by

committing to professionalism,

compassion and continuing educa-

tion.

Follow the PPGSA Standards of Care,

Safety and Sanitation.

Established in 2013, the CPPGA is a

501(c)6 non-profit

Mutual Benefit Organization

Page 16: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

COVID-19 Employee Questionnaire

Updated: April 28, 2020 In response to government precautions concerning COVID-19, we have instituted additional screening to assess the risk of potential COVID-19 spread in our workplace. Please take a moment to complete the following questionnaire.

• Have you or someone living in your household recently returned from international travel within the past 14 days? Yes ____ No ____

If yes, which region(s)? ___________________________________________________ When did you return to the United States? ____________________________________

Note: Reference the CDC website for an up to date list of these regions.

• Are you currently experiencing any of the following symptoms? Yes ____ No ____ *Check all that apply Primary symptoms:

o Persistent dry cough?

o Fever over 100.4 degrees Fahrenheit or higher?

o Difficulty breathing or shortness of breath?

Expanded Symptoms:

o Chills?

o Repeated shaking with chills?

o Muscle Pain / Extreme Fatigue?

o Headache?

o Sore Throat?

o Loss of Taste or Smell?

• Do you live with someone in the same household, have a spouse/intimate partner or have you been providing care to someone currently being tested for COVID-19 or that has been diagnosed with COVID-19? Yes ____ No ____

• Have you been in “close contact”, within 6 feet for a prolonged period* of time, of a person who has been formally diagnosed with COVID-19 in the last 14 days? Yes ___ No ___

Page 17: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

2

If you answered “Yes” to any of the above questions, please provide a list of all employees with whom you have been in close contact for a prolonged period in the 2 days prior to the start of symptoms. Close contact means being within approximately six feet of a coworker for a prolonged period of time. Prolonged period means greater than 10 minutes of face-to-face contact. ________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ _________________________________________________________________________ By signing below, you acknowledge that you have answered all questions completely and honestly to the best of your knowledge. ___________________________________ _____________________________________ Employee ID# Employee Phone Number ___________________________________ _____________________________________ Emergency Contact Emergency Contact Phone Number

___________________________________ _____________________________________ Employee Name Printed Employee Signature ___________________________________ Date

Page 18: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

pg. 0

Professional Pet Groomers and Stylists Alliance

September, 2015

For Professional Pet Groomers and Stylists

Page 19: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Contents

Introduction 2

Definitions 3-4

Facility Standards 5-8

Pet Housing Standards 5

Bathing Area Standards 6

Grooming Area Standards 6-7

Dryers 7

General Facility Standards 7-8

Animal Management, Safety

and Handling Standards 9-10

General Professional Standards 9

Work Standards 10

About the PPGSA 11-12

About the California Professional 14 & Back

Pet Groomers Association, Inc.

Page 20: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

PPGSA Standards of Care, Safety and Sanitation for Professional Pet Groomers and Stylists

Introduction

It should be the goal of every Pet Groomer and Stylist to treat all animals entrusted to their care with kindness, patience, respect and compassion, ensuring their safety, health and well-being.

Pet Groomers and Stylists should exhibit professional behavior and maintain their businesses with honesty and integrity toward their clients at all times while encouraging professionalism, compassion and participation in continuing education within the industry.

These standards of care, safety and sanitation were sourced, discussed and unanimously agreed upon by professional Pet Groomers and Stylists, grooming educators and national trade associations with decades of hands-on experience. They are a uniform set of standards to which all responsible Pet Groomers and Stylists should adhere, regardless of where and how they were trained.

They are not an attempt to govern or dictate style, methods or techniques (whether in general or breed-specific) beyond safety and sanitation practices. Nor do they include specific metrics, as these vary from breed to breed and situation to situation.

These standards were developed by the members of the Professional Pet Groomers and Stylists Alliance, a coalition of industry organizations whose members have combined to educate, train and certify tens of thousands of professional Pet Groomers and Stylists across the country.

While the PPGSA itself does not offer individual memberships or certifications, the member organizations of the PPGSA have uniformly agreed to incorporate these standards of care, safety and sanitation into their own education, training and certification programs. Therefore, anyone who is educated, trained or certified by any PPGSA member will have successfully completed a course of study that incorporates these standards.

2

Page 21: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Definitions

For the purposes of this document, the following terms shall have the following meanings:

“Pet” - Any dog, cat or other animal accepted for grooming or styling.

“Pet Grooming,” “Pet Styling,” “Grooming,” or “Styling” – Clipping, trimming, styling, bathing or drying a pet for financial remuneration.

“Pet Groomer”, “Pet Stylist,” “Groomer,” “Stylist,” “Bather/Brusher” or Bather/Dryer” – An individual who clips, trims, styles, bathes or dries a pet for financial remuneration and who adheres to these industry standards of care for safety and sanitation.

“Pet Grooming or Styling Facility,” “Grooming Salon” or “Facility” – A commercial establishment where a pet may be bathed, brushed, clipped, trimmed and/or styled. This may be a brick-and-mortar facility, a mobile unit, or home grooming facility.

“House Call” or “House Call Groomer” – A person who clips, trims, styles, bathes or dries a pet within the confines of the customer’s private home, grounds, or business.

“Student,” “Trainee” or “Apprentice” - A person who is engaged in learning and acquiring knowledge of pet grooming or styling, either under the direction and supervision of a Pet Groomer or Stylist or while enrolled in a grooming or styling school, academy or training program.

3

Page 22: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Definitions (continued)

“School,” “Academy” or “Training Program” - An establishment or program that teaches pet grooming and/or styling in a course of instruction which incorporates these industry standards of care for safety and sanitation.

“Cage Dryer” or “Box Dryer” - A piece of equipment that is attached to, or near, a cage or enclosure for the purpose of drying or aiding in the drying of a pet contained in a cage or enclosure, and which is capable of functioning without a person manually holding a dryer.

“Crate” or “Cage” – A safe and humane containment method of keeping and/or housing pets in the facility.

“Continuing Education” – Any program or course of study intended to enhance knowledge of subjects relevant to one’s profession.

“Pet First Aid” – The recognition of injury or illness and protocol for ensuring the pet receives appropriate care.

“Pet Friendly” – Any product, chemical, tool or piece of equipment which is safe for use for pets.

“Pet Restraint” – Any pet friendly restraint used or attached to a grooming arm, tub, or other facility fixture or equipment to hold the pet safely and under control.

4

Page 23: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Facility Standards

Pet Housing Standards

All pets entrusted to the care of a Pet Groomer or Stylist must be treated humanely and compassionately to include:

1. All pet housing provided by the facility must be in good repair, safe, secure, stable, durable, well protected, comfortable and in an escape controlled environment.

2. Pets should be able to sit, stand and turn around comfortably in the provided crate or enclosure.

3. Crates a. Crates must be adequately ventilated for the pet’s

health, safety and comfort.

b. Crates and enclosures must be of material that is easy to clean.

c. Crates should be arranged so personnel can safely see and access all areas of the crates.

4. Unless by owner’s consent, no more than one pet may be housed per crate or enclosure.

5. Pets confined for more than four hours must be offered fresh water.

5

Page 24: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Facility Standards (Continued)

Every facility should provide a safe and healthy working environment for all personnel and the pets left in their care.

Facility Bathing Areas

1. All bathing areas should be in good repair and safe operating condition.

2. Products and/or chemicals used in the process of grooming and styling must comply with all applicable local, state and federal guidelines, rules and regulations and be pet friendly.

3. Tubs for the bathing of dogs should have a non-slip bottom surface.

4. Water temperature should be set at an appropriate level for the pet and care must be taken to prevent discomfort or injury from excessively hot or cold water.

5. There should be a non-slip surface on the floor by each tub for groomers and stylists.

Facility Grooming Areas

1. Grooming and drying tables should be safe, sturdy and in good operating condition.

2. Table tops for dogs should be equipped with a non-slip surface that is easy to clean.

3. Grooming arms, by which the pet is restrained, should be pet friendly and secure.

6

Page 25: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Facility Standards (Continued)

4. All other products, tools and equipment used in the performance of the work must be maintained in good working condition and used in a safe, professional manner.

5. Pet restraints must be safe and humane and follow current standards of practice for all pets.

6. The facility should be cleaned as necessary for pet and human health.

7. Crates, enclosures, tubs and tables will be cleaned between each pet.

Facility Dryers

1. All dryers should be appropriately maintained.

2. Cage or Box Dryers must be used in a safe, and humane manner. When cage drying:

a. The pet must be closely and frequently monitored to insure its safety and comfort.

b. Unless by owner’s consent, only one pet may be housed per drying cage compartment.

c. The enclosure should accommodate the pet, allowing it to sit, stand and turn around comfortably.

General Facility Standards

1. A first aid kit for the benefit of pets and all personnel, including eye wash products and equipment, must be on site.

2. The facility should be ventilated to provide for good air quality.

7

Page 26: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

General Facility Standards (Continued)

3. Air temperature should provide for the safety, health and comfort of all personnel and all pets.

4. When pets are present, at least one person familiar with pet first aid must be in the facility.

5. Emergency action protocols should be in place to assure all pets within the facility receive proper care should an emergency situation arise.

6. Each facility must have the name and contact information of a local emergency veterinarian readily available.

7. Cleaning products and equipment shall be made readily available to all personnel.

8. The Facility must carry general and professional liability insurance.

9. The Facility must be in compliance with all local, state, and federal laws.

10. The Facility should keep and maintain records of all clients and their respective pets. Such records should include the name, address and phone numbers of the owner, the services provided, and the date such services were provided.

11. Records for each pet should be maintained for a minimum period of one year from the date of service.

12. Pet incident reports must be created in the event of any incident that occurs and kept on file for a minimum of three years.

13. Accurate safety and health records for all personnel must be maintained in accordance with local, state, and federal requirements.

8

Page 27: AARON ANDREW OWNER/HEAD BATHER · 2020-06-11 · Mobile grooming delivers the grooming service in the comfort of our vans, at the client’s requested destination, a house, an apartment

Animal Management, Handling and Safety Standards

General Professional Standards

1. All pets must be treated and handled safely, humanely and compassionately at all times.

2. No pet should be left unsupervised while on the grooming table or in the bathing tub.

3. All pets will be closely and frequently monitored during the drying process.

4. Pet Groomers and Stylists must be knowledgeable in the safe and healthy handling of pets. Students, trainees or apprentices working in a facility must be under the supervision of a Pet Groomer or Stylist.

5. When brushing, combing, dematting, bathing, topically conditioning skin and coat, grooming or styling the pet, all products, tools and equipment must provide for the safety and health of the pet.

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Work Standards

1. All Pet Groomers & Stylists and must be in compliance with accepted industry standards.

2. Students, trainees or apprentices working in a facility must be under the supervision of a Pet Groomer or Stylist.

3. All personnel must conduct themselves in a manner that promotes the safe, humane and compassionate handling and management of pets.

4. Products, tools and equipment used in performance of the work must be safe and humane.

5. The Pet Care Facility and their staff must present a clean, neat appearance.

6. Workstations must be cleaned between each pet.

7. All Pet Groomers and Stylists should be knowledgeable in safe handling and management of pets to include:

a. Accepting animals from and returning them to owners.

b. Safe and humane approach and retrieval techniques.

c. Safe and humane handling techniques.

d. Safe and humane use of pet restraints.

e. Safe and humane management of behavioral issues

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About the

Professional Pet

Groomers and Stylists Alliance

The Professional Pet Groomers and Stylists Alliance is an historic

collaboration by grooming and styling professionals. It is an effort by

groomers for groomers, pet owners and the pets themselves. Members

of the Alliance include the three major national dog grooming and

styling associations, two major national cat grooming and styling

associations, the major Canadian styling association, several state

groomer groups, a nationally-accredited grooming school, allied trade

organizations, major retailers who offer pet grooming and service

providers.

PPGSA began with a meeting at SuperZoo 2014 and a desire to “put

common sense to paper” regarding the standards of care taught to

professional groomers. Its goal is to assure the uniformity of care and

safety standards taught by Alliance member organizations through

their certification and/or training programs AND to help educate pet

owners about the importance of care and safety standards when

choosing pet groomers and stylist.

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PPGSA Founding Members include:

International Professional Groomers, Inc.

www.ipgicmg.com

International Society of Canine Cosmetologists

www.petstylist.com/ISCC/ISCCMain.htm

National Dog Groomers Association of America, Inc.

www.nationaldoggroomers.com

National Cat Groomers Institute of America

www.nationalcatgroomers.com

Professional Cat Groomers Association of America

www.professionalcatgroomers.com

California Professional Pet Groomers

Association, Inc.

www.cppga.org

New Jersey Professional Pet Groomers Association

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Merryfield School of Pet Grooming

www.merryfieldschool.com

Petco

www.petco.com

PetSmart

www.petsmart.com

Barkleigh Productions

www.barkleigh.com

America’s Pet Registry, Inc.

www.aprpets.org

Pet Industry Joint Advisory Council

www.pijac.org

World Pet Association www.wwpia.org

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California Professional Pet Groomers Association, Inc. Code of Ethics

As a member of the California Professional Pet Groomers Association, Inc., I pledge to treat all animals entrusted in my care with kindness, patience, respect, and compassion. I pledge to prioritize the pet’s safety, health and welfare I pledge to exhibit proper professional behavior at all times with honesty and integrity I pledge to work toward establishing high standards by staying current with industry trends and continuing education. I pledge to provide education to my clients and the general public on the benefits of professional pet grooming. I pledge to promote a spirit of collaboration and cooperation among my peers. I pledge to advance personal growth by committing to professionalism, compassion and continuing education. I pledge to follow the Professional Pet Groomers and Stylists Alliance Standards of Care, Safety and Sanitation.

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California Professional Pet Groomers Association, Inc. Mission Statement

The goal of the California Professional Pet Groomers Association, Inc. is

to enhance relations between pet groomers and consumers, promoting professionalism, safety and sanitation within the California professional pet grooming industry.

This publication was printed and distributed by the

California Professional Pet Groomers Association, Inc.

in collaboration with the

Professional Pet Groomers and Stylists Alliance.

The California Professional Pet Groomers Association, Inc

is a 501(c)6 non-profit corporation

For more information on the

California Professional Pet Groomers Association, Inc.

Contact us at [email protected]

Visit our website at www.CPPGA.org.

Follow us on Facebook

P.O. Box 24618, San Jose, CA 95154

All rights are reserved.

No changes may be made to the Standards of Care, Safety and

Sanitation without the express permission of the PPGSA

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Guidelines:

Date Last Name First Name Time-in

Pass / Fail

Circle one

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

COVID-19 Body Temperature Roster

Critical Limit: 100.4

Initial temperature will be taken with a standard thermometer at the beginning of the shift.

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Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

Pass / Fail

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Failure

temperature

result Decision

COVID-19 Body Temperature Roster

Critical Limit: 100.4

Initial temperature will be taken with a standard thermometer at the beginning of the shift.

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