aarontandani-strategicenterprisearchitecture
TRANSCRIPT
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Strategic EnterpriseArchitecture
Aaron Tan DaniChairman, APAC - IASA
mailto:[email protected]:[email protected] -
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PwC CONFIDENTIAL 2
2
Where are You ?Frozen in
the past
In the Abyss
Falling into
The Abyss
Leading
Climbing out of
The Abyss
Competitive
Operational &
IT spending
increases
Limited access
to information
Not competitive
Little flexibility
Uncontrollable
operational & IT
spendingChanges are hard
to implement
No Flexibility
Spending focused
on achieving
competitive
advantage
Highly robust andf lexible
infrastructure
Employing
technology to
support agile
business
operation
Implemented
Enterprise
Architecture
Spending under
control
Flexible
business
operation
Effective new
development
Architecture
blueprint in place
IT & Corporate
Governance in
place
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PwC CONFIDENTIAL 3
3
Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers
Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion
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PwC CONFIDENTIAL 4
4
The Warfighter-User Pharaoh
Boss- itll only takeabout 500 years,
2 billion bricks, anda million laborers . . .But, trust me when it's
finished it will be a
wonder of the world "
Integrated EnterpriseValley of the Kings
TheEnterpriseTeam
The Past, Present, and F uture
Douglas Schmidt
Nothing new under the SUN!Same capabilities for software development & challenges
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PwC CONFIDENTIAL 5
5
Does Enterprise Architecture Matter?If the Federal Government continuesto do what we have done (i.e. build
non-architected solutions), we will
continue to get what we have (i.e. anon-interoperable, expensive, and
ever challenging tangle of data,
applications, and technology)- US Federal Government CIO Council
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PwC CONFIDENTIAL 6
6
Today IT Project Success is Rare
Source: The Standish Group International, Extreme Chaos, The Standish Group
International, Inc., for 30,000 software application projects
Time overrun: 53%
Average cost overrun: 65%
Functionality delivered on average: 67%Root caused:
Lack of Architecture standard: 78%
Lack of Business Involvement: 90%
2000 28%23% 49%
SucceededChallengedFailed
2005 34%15% 51%
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The Intractable IT Architecture Problem
IT Systems/
Applications
IT
Infrastructure
Enterprise Architecture
Architecture
Blueprint
IT
Governance
Business
Strategy
IT
ArchitectureStrategy
Business Strategy:- Not promises- Not about What to do- Focus on How to do- Have execution plan- As an initial input for EA- Continues validation andverification
Business, User &FunctionalRequirements
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Plan
Define
Implement
Measure
EA Governance defined
Define the approach:-Define policies-Define processes-Define enforcement mechanism
Plan & establish need:-Document and validatebusiness strategy-Map business strategyto IT strategy-Layout governance plan
Measure & Monitor processes:-Compliance with policies-Compliance with governance-IT effectiveness metrics Deploy incrementally:
-Governance mechanism-Deployment policies-Manage organizational change
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What is Architecture?a systems fundamental organization,
embodied in its components, their relationships
to each other and the environment, and theprinciples guiding its design and evolution.
Definition as used in ANSI/IEEE - 1471
Building Architecture: Models & Concepts Blueprints
Bills of Material
Building Codes
Workmanship Standards
IT Architecture: Patterns & Frameworks Blueprint
Buy Lists & Vendors
Standards & interfaces
Software Qualities (metrics)
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Now, Enterprise IT Architecture definition
The enterpr ise I T architecture is theorganizing logic for data, applications, and
infrastructure, captured in a set of policies
and technical choicesto achieve the firmsdesired business goals, technical
standardization and integration.Center for Information Systems Research (CISR)
MIT Sloan School of Management
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PwC CONFIDENTIAL 1111
Enterprise Architecture Components
Business
Processes
Enterprise IT Strategy
Architecture
Blueprint
UI, Data,
Schema &
Relationship
System,
Network &
Security
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PwC CONFIDENTIAL 1212
What is Enterprise Architecture?Enterprise Architecture =?= A City Architecture Strategic Architect
Town planner
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PwC CONFIDENTIAL 1313
Enterprise Architecture ~ City Council Continue Security Architect
Police
Information/Data
Architect National Registry
Highway
Solution Architect
Corporations
Factories
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PwC CONFIDENTIAL 1414
Enterprise Architecture ~ DBKL Continue Network/Infrastructure Architect
Water Supply
Electricity
Sewerage, etc
Software Architect
Building Architect
Application Architect Golf course designer
Theme park designer
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PwC CONFIDENTIAL 1515
1. Create modular zones:
Follow a long-term cityplan that defines the key
components of the city,
such as residential,
industrial, and nature
preserves
2. Reuse and integrate
assets:
Exploit the assets that
exists already in the city
and create connectivity
3. Evolve Step by step:
Manage change by
evolving the city step-
by-step; revolutionize
only where necessary
4. Federal Governance:
Have a central zoning
board, but allow local
decisions in different
zones
City planning principles Target IT architecture blueprint
Domain Domain Domain
DomainDomain
Integration backbone
Lesson learned from City planning principles for ITarchitecture
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PwC CONFIDENTIAL 1616
Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers
Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion
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PwC CONFIDENTIAL 1717
Once upon a time in the IT department.
Architecture /
Technology Choice
Chooser
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PwC CONFIDENTIAL 1818
Impact of choosing the wrong architecture &technology choices .
Architecture /
Technology Choice
Architecture /
Technology Impact
Chooser CIOCTO
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PwC CONFIDENTIAL 1919
businesses suffer and loose agility, IT loosecredibility
Architecture /
Technology Choice
Architecture /
Technology Impact
Chooser CIOCTOCEO, COOCFO, CMO
ChiefArchitect
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PwC CONFIDENTIAL 2020
Architect thinking & considerations . and itsimpacts
=?Architecture /
Technology Choice
ChiefArchitect
Architecture /
Technology Impact
CxOs
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PwC CONFIDENTIAL 2121
3 Key Drivers & 8 Factors for related enterprisearchitecture decision makingSkills
Availability
Third PartyProduct &
Services
availability
Tangible Costs
Customer/Business
Requirements
User
Functionality
requirements
Standards &
Methodology fit
Timeliness
LifeExpectancy
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PwC CONFIDENTIAL 2222
Complexity is not in Technology but inBusiness-IT Alignment
The complexity
lies not in thecomprehension
or availability of
IT but
in how
successfully IT
can be leveraged
and aligned to
changing
business
demands that are
often moving
targets.
Based on
portfol io-based
prior it izat ion
Need for
business
involvements &requirements
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PwC CONFIDENTIAL 2323
Business-IT Alignment Example
Business Information Supply-chain Processes (for Supervision & Regulation dept)
ExternalReporting
BusinessOperations
InternalReportin
g
IndustryAnalysis
Activities Policy-making
Business
Performance
Drivers
Quick-time-to-market Responsiveness
Business
StrategiesProcess Standardization
& Interoperability
Transparency & Accessibility
of Information
Digitization
(e-enablement)
Initiatives /
ProjectsInfo Supply-chain
AutomationBI / Reporting
Integrated Communication
& Collaboration
Capabilities
Business
IT
Engagement-facing Internal Operations
Review FI
practices
Monitor FI key
activitiesPrepare FI
reports... Initiate approval
workflow
Present
report to FI
Analyze & profile
benchmarks...
Alerts Notification
Workflow & Routing
Data cleansing
Analytical tools
Data mining & visualization tools
Role-based secure access
Reporting tools
Content management
Extranet portal Intranet portal
IW productivity tools
.
Content indexing & search
Mobile connectivityE-Knowledgebase
IT Services
Application Services
Infrastructure Services
Portal/Dashboard ERPReportinggenerators
Enterprise & desktopsearch Event notification
Content delivery
Workflow DirectoryData
transformationAuthentication Web services
Remoteaccess OA desktop tools
Business ArchitectureProcess view of the key activities, flows and performance measurements
Services/Solutions ArchitectureCapability view of the business/IT domains, services, and interfaces
independent of underlying technologies(*also includes the Information Architecture)
Technology ArchitectureImplementation view of the technologies used to provision the services
Solution
1
Solution
2
Solution
n
.
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PwC CONFIDENTIAL 2424
Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers
Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion
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PwC CONFIDENTIAL 2525
The Architecture-Driven approach
System inProduction
BusinessRequirements
Technical
Architecture
Solution
Architecture
Business
ArchitectureScenar ios Scenarios
Architecture
Management of the complexityDistribution of responsibilities
Accommodation for future changes
Architecture Team Responsibilities
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PwC CONFIDENTIAL 2626
Basic Principles Architecture Layering
Comprehension of the system
Divide & Conquer
Management of the complexityDistribution of responsibilities
Accommodation for future changes
Architecture Team Responsibilities
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PwC CONFIDENTIAL 2727
Basic principles - Abstraction &Encapsulation
Parallel development
Incremental approach
Management of the complexityDistribution of responsibilities
Accommodation for future changes
Architecture Team Responsibilities
Responsibilities
Collaborations
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PwC CONFIDENTIAL 2828
Basic principles - Design for change
Robustness
Flexibility
Future modifications
Anticipated
Unanticipated
Change
Cases
Generic
Behavior
Management of the complexityDistribution of responsibilities
Accommodation for future changes
Architecture Team Responsibilities
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PwC CONFIDENTIAL 2929
Enterprise Architecture processesUnderstand
Drivers thru
Scenarios
Create
Architecture
Evaluate
& Decide
Business goals
& Strategy
Business scenarios
Characteristics
of business
Risks
Architecture goals
Application
requirements
Integration needs
Execution scenarios
Scenarios
Architecture
needs
Risks
Scenarios
Changecharacteristics
Architecture
Creation
Reviews, change
scenarios,
prototypes
ArchitectureEvaluation
& Decision
DRIVERS
Architecture
Blueprint
IT
Governance
Business
Strategy
IT
Architecture
Strategy
EnterpriseArchitecture
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PwC CONFIDENTIAL 3030
Business impact Target
ITece
Target
Typical Business path: creates an inefficient ITarchitecture Unrealistically fast IT responserequired to deliver businessvalue Results in unsupportablespaghetti IT systems
Typicalbusinesspath
Typical IT path returns: Long lead time to delivery with little business impactduring the interim Solution likely not well aligned with business needs
TypicalIIT path
ArchitecturalVersion 1
ArchitecturalVersion 2
ArchitecturalVersion 3
Target to-be:Enterprise Architecture is tobalance between IT &
Business impact to achievehigh efficiency
City-planningapproach
Path to EA: Migrate via managed evolution
CurrentCue
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PwC CONFIDENTIAL 3131
Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers
Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion
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PwC CONFIDENTIAL 3232
Achieving business agility requiresagile IT architecture
Increasing business margins requiresoperational efficiency
IT investment must provide theprice/performance response
To win the competitions requiresEnterprise Architecture Strategy
Sustaining business growth requirestechnology leadership
Why corporations are forced to rethink their EnterpriseIT strategy?
It is not the strongestof the species thatsurvive, nor the mostintelligent, but the onemost responsive tochange
Charles Darwin
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PwC CONFIDENTIAL 3333
What major Analysts say on the businessbenefits of EA?1. Lower IT Operating Costs1) Giga: +20% savings in annual IT operating budget
2) Giga: +10% savings of project cost and +25% savings of project elapsed timewith non-standard architecture
3) Gartner : +20% savings in infrastructure costs
2. Enabled Strategic Agility & Growth1) Gartner : + 30% improvement in ability to deal with changing external drivers
2) MIT: Correlated top performers with high capability IT infrastructure &architecture standards
3. Higher Productivity through well architected IT &infrastructure1) Forrester: 40% productivity gap between leaders and laggards in IT
investment
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PwC CONFIDENTIAL 3434
Reduce Capital Outlays Consolidation of hardware Consolidation of software licenses
Volume purchase agreements
Reduce Support Costs Shared know-how Less training
Fewer and easier upgrades
Faster problem solving
Less vendor administration
Enable Superior Operations Backup and recovery
Software asset management
Effective Test and validation Efficient Help Desk Standard & Policy
Improve System Management Efficient Capacity planning
Better Performance management
Improved Security management Simpler Configuration management
1. Lower IT Operating Costs with EnterpriseArchitecture
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PwC CONFIDENTIAL 3535
2. Enable Strategic Agility & Growth Improve Interoperability
For example, GE: Well-architected Enterprise IT infrastructureenables them to integrate so many diverse businesses so well.
Source: CIO Insight
Better Scalability
For Example, Dell: Flexible architecture and IT Infrastructureallowed them to grow dramatically and plan to double theirsales.
Source: Forrester
Faster Time-to-Benefit/Faster Time-to-MarketFor example, FedEx Ground: Poster child for the Agile EnterpriseArchitecture; entered ground delivery market to become #2 in 12months.
Source: Fortune, Information Week
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PwC CONFIDENTIAL 3636
3. Higher Productivity through well architectedIT & Infrastructure Technology-driven productivity
1) IT Architecture and Infrastructure are key components *- For example: In the stiff competition, CEMEXProfits of 16%
from revenue compared with competitors' only 3% as a resultof STANDARD in technology architecture and ITinfrastructure investments
Tech-cautious firms are losing competitiveness1) Leaders get 60% more productivity and profit results from
their competitors
- For example: Compaq vs. DellCompaq produces only8% more revenues than Dell with:
- 75% more assets and
- 85% more employees
Source: Forrester, The Arnold Group*
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PwC CONFIDENTIAL 3737
Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers
Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion
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PwC CONFIDENTIAL 3838
The Key Stakeholders of EnterpriseArchitecture team
Enterprise Architecture Team
CEO/COO/CMO/CFO
Vice Presidents
Directors
Business Strategies
Business Managers
Business Analysts
Business Strategy Team
CTO/CIO
Strategic Architect
Security Architect
Information/Data Architect
Solutions Architect
Infra/Network Architect
Software ArchitectApplication Architect
IT Governance team
Enterprise ArchitectureStrategy Team
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PwC CONFIDENTIAL 3939
IT project budget
Percentage on the
entire companybudget
IT Budget reallocation from "Run theCompany" to Support the Company"by refocusing on projects which drive
metrics that matter
establishing clear architecture
governance linked to business initiative
portfolio
Architecture blueprint to standardize thetechnology, platform & processes
retiring redundant applications
stopping messy projects early
~ 10
~ 90
75
25
Today Target
"Grow"
IT Run thecompany
IT Support thecompany
Enterprise IT budget to support business agility
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PwC CONFIDENTIAL 4040
Next Step for Enterprise Architecture-EALC
Get Top Management Support Agree on EA is important
Form EA team as part of IT & Business Strategy Team Support the business strategies and operations
Set business KPI to achieve
Business & IT Alignment Measure KPI and doing alignment to business drivers & strategy
Come up with IT Governance as part of Corporate Governance Rules, Policies, Guidelines & Enforcement
Come up with Architecture Blueprint i.e. standard practices
Business Architecture Services (Information/Data) Architecture
Technology Architecture
Implement EA Enabler Service Oriented Architecture, etc
Infrastructure, hardware and software consolidation
Get Top
Management
Supports
Form EA
TeamBiz & IT
AlignmentEstablish ITGovernance
ArchitectureBlueprint ImplementEA Enabler
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PwC CONFIDENTIAL 4141
Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers
Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion
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PwC CONFIDENTIAL 4242
Key Questions CxOs & Executives must askEnterprise
Architecture
Framework
High Capability
IT Infrastructure
Technology
Architecture
Effectiveness
Source: The Arnold Group
1) Do we have an EA
planning process?
2) Do we have IT
governance in
place?
3) Who are the EA
stakeholders?
4) How do we know
its working?
1) Do we have
formalizedArchitecture Blueprint?
2) Do the IT &
Architecture elements
match how we run our
business?3) How do we know that
our technology
investment support
our business?
1) Are we reducing IT
operating costs through anIT Infrastructure
investment? ROI?
2) Are architectural
standards, platforms &
patterns maximized agility
and interoperability?
3) Can the IT infrastructure
support the agile business?
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Thank You
This presentation is for informational purposes only. IASA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.