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    Strategic EnterpriseArchitecture

    Aaron Tan DaniChairman, APAC - IASA

    [email protected]

    mailto:[email protected]:[email protected]
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    PwC CONFIDENTIAL 2

    2

    Where are You ?Frozen in

    the past

    In the Abyss

    Falling into

    The Abyss

    Leading

    Climbing out of

    The Abyss

    Competitive

    Operational &

    IT spending

    increases

    Limited access

    to information

    Not competitive

    Little flexibility

    Uncontrollable

    operational & IT

    spendingChanges are hard

    to implement

    No Flexibility

    Spending focused

    on achieving

    competitive

    advantage

    Highly robust andf lexible

    infrastructure

    Employing

    technology to

    support agile

    business

    operation

    Implemented

    Enterprise

    Architecture

    Spending under

    control

    Flexible

    business

    operation

    Effective new

    development

    Architecture

    blueprint in place

    IT & Corporate

    Governance in

    place

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    PwC CONFIDENTIAL 3

    3

    Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers

    Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion

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    PwC CONFIDENTIAL 4

    4

    The Warfighter-User Pharaoh

    Boss- itll only takeabout 500 years,

    2 billion bricks, anda million laborers . . .But, trust me when it's

    finished it will be a

    wonder of the world "

    Integrated EnterpriseValley of the Kings

    TheEnterpriseTeam

    The Past, Present, and F uture

    Douglas Schmidt

    Nothing new under the SUN!Same capabilities for software development & challenges

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    PwC CONFIDENTIAL 5

    5

    Does Enterprise Architecture Matter?If the Federal Government continuesto do what we have done (i.e. build

    non-architected solutions), we will

    continue to get what we have (i.e. anon-interoperable, expensive, and

    ever challenging tangle of data,

    applications, and technology)- US Federal Government CIO Council

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    PwC CONFIDENTIAL 6

    6

    Today IT Project Success is Rare

    Source: The Standish Group International, Extreme Chaos, The Standish Group

    International, Inc., for 30,000 software application projects

    Time overrun: 53%

    Average cost overrun: 65%

    Functionality delivered on average: 67%Root caused:

    Lack of Architecture standard: 78%

    Lack of Business Involvement: 90%

    2000 28%23% 49%

    SucceededChallengedFailed

    2005 34%15% 51%

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    The Intractable IT Architecture Problem

    IT Systems/

    Applications

    IT

    Infrastructure

    Enterprise Architecture

    Architecture

    Blueprint

    IT

    Governance

    Business

    Strategy

    IT

    ArchitectureStrategy

    Business Strategy:- Not promises- Not about What to do- Focus on How to do- Have execution plan- As an initial input for EA- Continues validation andverification

    Business, User &FunctionalRequirements

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    Plan

    Define

    Implement

    Measure

    EA Governance defined

    Define the approach:-Define policies-Define processes-Define enforcement mechanism

    Plan & establish need:-Document and validatebusiness strategy-Map business strategyto IT strategy-Layout governance plan

    Measure & Monitor processes:-Compliance with policies-Compliance with governance-IT effectiveness metrics Deploy incrementally:

    -Governance mechanism-Deployment policies-Manage organizational change

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    What is Architecture?a systems fundamental organization,

    embodied in its components, their relationships

    to each other and the environment, and theprinciples guiding its design and evolution.

    Definition as used in ANSI/IEEE - 1471

    Building Architecture: Models & Concepts Blueprints

    Bills of Material

    Building Codes

    Workmanship Standards

    IT Architecture: Patterns & Frameworks Blueprint

    Buy Lists & Vendors

    Standards & interfaces

    Software Qualities (metrics)

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    Now, Enterprise IT Architecture definition

    The enterpr ise I T architecture is theorganizing logic for data, applications, and

    infrastructure, captured in a set of policies

    and technical choicesto achieve the firmsdesired business goals, technical

    standardization and integration.Center for Information Systems Research (CISR)

    MIT Sloan School of Management

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    PwC CONFIDENTIAL 1111

    Enterprise Architecture Components

    Business

    Processes

    Enterprise IT Strategy

    Architecture

    Blueprint

    UI, Data,

    Schema &

    Relationship

    System,

    Network &

    Security

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    PwC CONFIDENTIAL 1212

    What is Enterprise Architecture?Enterprise Architecture =?= A City Architecture Strategic Architect

    Town planner

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    PwC CONFIDENTIAL 1313

    Enterprise Architecture ~ City Council Continue Security Architect

    Police

    Information/Data

    Architect National Registry

    Highway

    Solution Architect

    Corporations

    Factories

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    PwC CONFIDENTIAL 1414

    Enterprise Architecture ~ DBKL Continue Network/Infrastructure Architect

    Water Supply

    Electricity

    Sewerage, etc

    Software Architect

    Building Architect

    Application Architect Golf course designer

    Theme park designer

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    PwC CONFIDENTIAL 1515

    1. Create modular zones:

    Follow a long-term cityplan that defines the key

    components of the city,

    such as residential,

    industrial, and nature

    preserves

    2. Reuse and integrate

    assets:

    Exploit the assets that

    exists already in the city

    and create connectivity

    3. Evolve Step by step:

    Manage change by

    evolving the city step-

    by-step; revolutionize

    only where necessary

    4. Federal Governance:

    Have a central zoning

    board, but allow local

    decisions in different

    zones

    City planning principles Target IT architecture blueprint

    Domain Domain Domain

    DomainDomain

    Integration backbone

    Lesson learned from City planning principles for ITarchitecture

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    PwC CONFIDENTIAL 1616

    Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers

    Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion

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    PwC CONFIDENTIAL 1717

    Once upon a time in the IT department.

    Architecture /

    Technology Choice

    Chooser

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    PwC CONFIDENTIAL 1818

    Impact of choosing the wrong architecture &technology choices .

    Architecture /

    Technology Choice

    Architecture /

    Technology Impact

    Chooser CIOCTO

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    PwC CONFIDENTIAL 1919

    businesses suffer and loose agility, IT loosecredibility

    Architecture /

    Technology Choice

    Architecture /

    Technology Impact

    Chooser CIOCTOCEO, COOCFO, CMO

    ChiefArchitect

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    PwC CONFIDENTIAL 2020

    Architect thinking & considerations . and itsimpacts

    =?Architecture /

    Technology Choice

    ChiefArchitect

    Architecture /

    Technology Impact

    CxOs

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    PwC CONFIDENTIAL 2121

    3 Key Drivers & 8 Factors for related enterprisearchitecture decision makingSkills

    Availability

    Third PartyProduct &

    Services

    availability

    Tangible Costs

    Customer/Business

    Requirements

    User

    Functionality

    requirements

    Standards &

    Methodology fit

    Timeliness

    LifeExpectancy

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    PwC CONFIDENTIAL 2222

    Complexity is not in Technology but inBusiness-IT Alignment

    The complexity

    lies not in thecomprehension

    or availability of

    IT but

    in how

    successfully IT

    can be leveraged

    and aligned to

    changing

    business

    demands that are

    often moving

    targets.

    Based on

    portfol io-based

    prior it izat ion

    Need for

    business

    involvements &requirements

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    PwC CONFIDENTIAL 2323

    Business-IT Alignment Example

    Business Information Supply-chain Processes (for Supervision & Regulation dept)

    ExternalReporting

    BusinessOperations

    InternalReportin

    g

    IndustryAnalysis

    Activities Policy-making

    Business

    Performance

    Drivers

    Quick-time-to-market Responsiveness

    Business

    StrategiesProcess Standardization

    & Interoperability

    Transparency & Accessibility

    of Information

    Digitization

    (e-enablement)

    Initiatives /

    ProjectsInfo Supply-chain

    AutomationBI / Reporting

    Integrated Communication

    & Collaboration

    Capabilities

    Business

    IT

    Engagement-facing Internal Operations

    Review FI

    practices

    Monitor FI key

    activitiesPrepare FI

    reports... Initiate approval

    workflow

    Present

    report to FI

    Analyze & profile

    benchmarks...

    Alerts Notification

    Workflow & Routing

    Data cleansing

    Analytical tools

    Data mining & visualization tools

    Role-based secure access

    Reporting tools

    Content management

    Extranet portal Intranet portal

    IW productivity tools

    .

    Content indexing & search

    Mobile connectivityE-Knowledgebase

    IT Services

    Application Services

    Infrastructure Services

    Portal/Dashboard ERPReportinggenerators

    Enterprise & desktopsearch Event notification

    Content delivery

    Workflow DirectoryData

    transformationAuthentication Web services

    Remoteaccess OA desktop tools

    Business ArchitectureProcess view of the key activities, flows and performance measurements

    Services/Solutions ArchitectureCapability view of the business/IT domains, services, and interfaces

    independent of underlying technologies(*also includes the Information Architecture)

    Technology ArchitectureImplementation view of the technologies used to provision the services

    Solution

    1

    Solution

    2

    Solution

    n

    .

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    PwC CONFIDENTIAL 2424

    Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers

    Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion

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    PwC CONFIDENTIAL 2525

    The Architecture-Driven approach

    System inProduction

    BusinessRequirements

    Technical

    Architecture

    Solution

    Architecture

    Business

    ArchitectureScenar ios Scenarios

    Architecture

    Management of the complexityDistribution of responsibilities

    Accommodation for future changes

    Architecture Team Responsibilities

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    PwC CONFIDENTIAL 2626

    Basic Principles Architecture Layering

    Comprehension of the system

    Divide & Conquer

    Management of the complexityDistribution of responsibilities

    Accommodation for future changes

    Architecture Team Responsibilities

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    PwC CONFIDENTIAL 2727

    Basic principles - Abstraction &Encapsulation

    Parallel development

    Incremental approach

    Management of the complexityDistribution of responsibilities

    Accommodation for future changes

    Architecture Team Responsibilities

    Responsibilities

    Collaborations

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    PwC CONFIDENTIAL 2828

    Basic principles - Design for change

    Robustness

    Flexibility

    Future modifications

    Anticipated

    Unanticipated

    Change

    Cases

    Generic

    Behavior

    Management of the complexityDistribution of responsibilities

    Accommodation for future changes

    Architecture Team Responsibilities

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    PwC CONFIDENTIAL 2929

    Enterprise Architecture processesUnderstand

    Drivers thru

    Scenarios

    Create

    Architecture

    Evaluate

    & Decide

    Business goals

    & Strategy

    Business scenarios

    Characteristics

    of business

    Risks

    Architecture goals

    Application

    requirements

    Integration needs

    Execution scenarios

    Scenarios

    Architecture

    needs

    Risks

    Scenarios

    Changecharacteristics

    Architecture

    Creation

    Reviews, change

    scenarios,

    prototypes

    ArchitectureEvaluation

    & Decision

    DRIVERS

    Architecture

    Blueprint

    IT

    Governance

    Business

    Strategy

    IT

    Architecture

    Strategy

    EnterpriseArchitecture

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    PwC CONFIDENTIAL 3030

    Business impact Target

    ITece

    Target

    Typical Business path: creates an inefficient ITarchitecture Unrealistically fast IT responserequired to deliver businessvalue Results in unsupportablespaghetti IT systems

    Typicalbusinesspath

    Typical IT path returns: Long lead time to delivery with little business impactduring the interim Solution likely not well aligned with business needs

    TypicalIIT path

    ArchitecturalVersion 1

    ArchitecturalVersion 2

    ArchitecturalVersion 3

    Target to-be:Enterprise Architecture is tobalance between IT &

    Business impact to achievehigh efficiency

    City-planningapproach

    Path to EA: Migrate via managed evolution

    CurrentCue

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    PwC CONFIDENTIAL 3131

    Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers

    Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion

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    PwC CONFIDENTIAL 3232

    Achieving business agility requiresagile IT architecture

    Increasing business margins requiresoperational efficiency

    IT investment must provide theprice/performance response

    To win the competitions requiresEnterprise Architecture Strategy

    Sustaining business growth requirestechnology leadership

    Why corporations are forced to rethink their EnterpriseIT strategy?

    It is not the strongestof the species thatsurvive, nor the mostintelligent, but the onemost responsive tochange

    Charles Darwin

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    PwC CONFIDENTIAL 3333

    What major Analysts say on the businessbenefits of EA?1. Lower IT Operating Costs1) Giga: +20% savings in annual IT operating budget

    2) Giga: +10% savings of project cost and +25% savings of project elapsed timewith non-standard architecture

    3) Gartner : +20% savings in infrastructure costs

    2. Enabled Strategic Agility & Growth1) Gartner : + 30% improvement in ability to deal with changing external drivers

    2) MIT: Correlated top performers with high capability IT infrastructure &architecture standards

    3. Higher Productivity through well architected IT &infrastructure1) Forrester: 40% productivity gap between leaders and laggards in IT

    investment

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    PwC CONFIDENTIAL 3434

    Reduce Capital Outlays Consolidation of hardware Consolidation of software licenses

    Volume purchase agreements

    Reduce Support Costs Shared know-how Less training

    Fewer and easier upgrades

    Faster problem solving

    Less vendor administration

    Enable Superior Operations Backup and recovery

    Software asset management

    Effective Test and validation Efficient Help Desk Standard & Policy

    Improve System Management Efficient Capacity planning

    Better Performance management

    Improved Security management Simpler Configuration management

    1. Lower IT Operating Costs with EnterpriseArchitecture

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    PwC CONFIDENTIAL 3535

    2. Enable Strategic Agility & Growth Improve Interoperability

    For example, GE: Well-architected Enterprise IT infrastructureenables them to integrate so many diverse businesses so well.

    Source: CIO Insight

    Better Scalability

    For Example, Dell: Flexible architecture and IT Infrastructureallowed them to grow dramatically and plan to double theirsales.

    Source: Forrester

    Faster Time-to-Benefit/Faster Time-to-MarketFor example, FedEx Ground: Poster child for the Agile EnterpriseArchitecture; entered ground delivery market to become #2 in 12months.

    Source: Fortune, Information Week

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    PwC CONFIDENTIAL 3636

    3. Higher Productivity through well architectedIT & Infrastructure Technology-driven productivity

    1) IT Architecture and Infrastructure are key components *- For example: In the stiff competition, CEMEXProfits of 16%

    from revenue compared with competitors' only 3% as a resultof STANDARD in technology architecture and ITinfrastructure investments

    Tech-cautious firms are losing competitiveness1) Leaders get 60% more productivity and profit results from

    their competitors

    - For example: Compaq vs. DellCompaq produces only8% more revenues than Dell with:

    - 75% more assets and

    - 85% more employees

    Source: Forrester, The Arnold Group*

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    PwC CONFIDENTIAL 3737

    Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers

    Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion

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    PwC CONFIDENTIAL 3838

    The Key Stakeholders of EnterpriseArchitecture team

    Enterprise Architecture Team

    CEO/COO/CMO/CFO

    Vice Presidents

    Directors

    Business Strategies

    Business Managers

    Business Analysts

    Business Strategy Team

    CTO/CIO

    Strategic Architect

    Security Architect

    Information/Data Architect

    Solutions Architect

    Infra/Network Architect

    Software ArchitectApplication Architect

    IT Governance team

    Enterprise ArchitectureStrategy Team

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    PwC CONFIDENTIAL 3939

    IT project budget

    Percentage on the

    entire companybudget

    IT Budget reallocation from "Run theCompany" to Support the Company"by refocusing on projects which drive

    metrics that matter

    establishing clear architecture

    governance linked to business initiative

    portfolio

    Architecture blueprint to standardize thetechnology, platform & processes

    retiring redundant applications

    stopping messy projects early

    ~ 10

    ~ 90

    75

    25

    Today Target

    "Grow"

    IT Run thecompany

    IT Support thecompany

    Enterprise IT budget to support business agility

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    PwC CONFIDENTIAL 4040

    Next Step for Enterprise Architecture-EALC

    Get Top Management Support Agree on EA is important

    Form EA team as part of IT & Business Strategy Team Support the business strategies and operations

    Set business KPI to achieve

    Business & IT Alignment Measure KPI and doing alignment to business drivers & strategy

    Come up with IT Governance as part of Corporate Governance Rules, Policies, Guidelines & Enforcement

    Come up with Architecture Blueprint i.e. standard practices

    Business Architecture Services (Information/Data) Architecture

    Technology Architecture

    Implement EA Enabler Service Oriented Architecture, etc

    Infrastructure, hardware and software consolidation

    Get Top

    Management

    Supports

    Form EA

    TeamBiz & IT

    AlignmentEstablish ITGovernance

    ArchitectureBlueprint ImplementEA Enabler

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    PwC CONFIDENTIAL 4141

    Agenda Why & What is Enterprise Architecture? Enterprise Architecture Business Drivers

    Enterprise Architecture Processes Enterprise Architecture for Agile Business Forming EA Team Conclusion

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    PwC CONFIDENTIAL 4242

    Key Questions CxOs & Executives must askEnterprise

    Architecture

    Framework

    High Capability

    IT Infrastructure

    Technology

    Architecture

    Effectiveness

    Source: The Arnold Group

    1) Do we have an EA

    planning process?

    2) Do we have IT

    governance in

    place?

    3) Who are the EA

    stakeholders?

    4) How do we know

    its working?

    1) Do we have

    formalizedArchitecture Blueprint?

    2) Do the IT &

    Architecture elements

    match how we run our

    business?3) How do we know that

    our technology

    investment support

    our business?

    1) Are we reducing IT

    operating costs through anIT Infrastructure

    investment? ROI?

    2) Are architectural

    standards, platforms &

    patterns maximized agility

    and interoperability?

    3) Can the IT infrastructure

    support the agile business?

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    Thank You

    This presentation is for informational purposes only. IASA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.