aarp studios: tethering storytelling to social
TRANSCRIPT
OBJECTIVE
To become a Social Business within the next 5 years, by expanding the principles of
social communication throughout the organization
Integrate social media with broadcast content and apply the
principles of social communication to both
All content must be social
Make the audience our medium
and socialize with them
i.e. give them great content
and let them share it
Why this works
In order for content to be social,
it must be relevant to our audience
RELEVANCE
Only if it is relevant to our
audience will it have impact
Greater impact makes it easier to monetize our video content, which will in turn
grow revenue
IMPACT
REVENUE
=AARP behaving like a
socially integrated business
all content is viewed through social lens.
Social is no longer just a channel.
INTERNALLY:
integrated and shareable content
EXTERNALLY:+
and eventually…
Social content becomes
sought after content.
How do we get there?
Title Text
Focus the team on external communication
STEP 1
Outsource some content creation as well as community
management in order to create internal specialists
Merge the broadcast & social teams to form
one multi-disciplinary &
cross-collaborative team
STEP 2
STEP 3
AARP
STUDIOS
Stories That Matter
VP of AARP Studios
Director of Media
& Community
Development
Director
Managing
Content Editor
Training AdvisorCommunity Marketing
Senior AdvisorAnalytics Advisor
AARP STUDIOS TEAM
Strategist
Multi-Media Producer 1
Multi-Media Producer 2
Project Coordinator
Strategist
Multi-Media Producer Project
Coordinator
Strategist
Multi-Media Producer Project
Coordinator
REASON FOR BEING: REAL POSSIBILITIES
TYPE OF CONTENT:
Staggered
TYPE OF CONTENT:
Big Audience
TYPE OF CONTENT:
Always On
Primary Goal: Subscribers
Secondary Goal: Engagement
Primary Goal: Engagement
Secondary Goal: Views
Primary Goal: Views
Secondary Goal: Engagement
CHANNELS:
YouTube, FB, Instagram
CHANNELS:
YouTube, FB, Vimeo
CHANNELS:
Twitter, Blog, Website
Example:
Beauty & Health
Audience: Women 50+
Passion Point: I care about the
way I look, but I m not
‘Maybelline young’
’
Example:
Music
Audience: Ageless
Passion Point: Music is a universal
language and a way to connect
people
Example:
Caregiving
Audience: Gen X
Passion Point: Need trusted
advice on how to look after their
parents / grandparents as they
age
#1
Reason for Being Determine what AARP community
content stands for
Community Content Strategy:
#2
Audience Defi nition Focus eff orts digitally on trying to reach multiple niche audiences instead of one
broad audience
Community Content Strategy:
#3
Quality vs Quantity Produce fewer pieces of
content, but ones with legs
Community Content Strategy:
’
Community Content Strategy:
#4
Show dont tellUsing insightful stories, show people
AARP's value instead of telling them
#5
Evergreen Content Perpetually relevant content, not news
Community Content Strategy:
# 6. Shares, not viewsEverything AARP produces should be shared whether to entertain, inspire, or educate. It
must be good enough for people to talk about.
#6
Shares, not views Everything AARP produces should be shared
whether to entertain, inspire, or educate.
It must be good enough for people to talk about
Community Content Strategy:
The Road Map
Team Merger & Strategic Development
2014
Production of best-in-class integrated community content
Content Sponsorship
AARP sought after content
2015
2015-2016
2017-2018
THANK YOU.