aashto management institute - transportation...aashto management institute page 3 our instructors...

AASHTO Management Institute



Invest in the Future, Invest in Management, Invest in Leadership

The AASHTO Management Institutes (formerly National Transportation Management Conferences) take place on average five times a year at various locations around the United States. This training offers content geared to providing DOT supervisors, managers, and leaders with the crucial competencies and resources needed to simplify and perform their critically important roles.In this four-day program, participants are introduced to the applications, tools and best practice techniques for successfully performing their functions and managing their most important resource… people! The Management-Leadership Operating System presented offers a refinement of existing skills, challenges current mindsets, introduces new concepts and explores changing employee and customer relationships.This institute, developed under the guidance of the American Association of State Highway and Transportation Officials (AASHTO) are tailored specifically for the supervisor, manager and leadership staff of AASHTO member departments and affiliated organizations, including the U.S. Department of Transportation.

Participants will learn how to:• Understand and master changing and diverse manager responsibilities• Understand the challenges and changes DOT’s are facing externally and internally• Increase their national network of mid-level transportation managers• Lead change• Build useful and reliable culture and team• Manage, lead and develop people• Become increasingly proactive in reactive environments• Detect and mitigate project risks • Exhibit professional ethical behavior• Implement evolving transportation policy• Improve talent selection and retention• Transfer information and experience from senior to newer team members• Implement effective priority-based time management• Contribute to the implementation of their agency’s strategic transportation goals • And much more!

Unlock Your Management-Leadership Potential!Each interactive and experiential session is conducted by nationally acclaimed instructors and include world class facilitation, panel and group discussions, video dramatizations, case study analyses and live, collaborative skill practice. Participants experience solving practical, real world transportation management-leadership situations with proven and currently effective applications! And, the interdisciplinary team exercises continually rate most valuable element of each institute!


Our Instructors

PAULA HAMMOND, PE, is the Senior Vice President, National Transportation Market Leader for WSP USA responsible for representing the company as an industry leader in emerging transportation areas such as connected and automated futures, system operations, pricing, resilience and integrated corridor management. Paula dedicated her 34-year public service career to improving transportation systems in Washington state, and served as WA Secretary of Transportation from 2007-2013. She has been a national figure on transportation issues, with leadership on numerous AASHTO committees, TRB Executive Board, ARTBA Board of Trustees and WTS International Board of Directors.

SUSAN MARTINOVICH, PE, is Vice President and DOT National Practice Consultant at HNTB. She serves as a senior advisor on projects throughout the country to ensure DOT’s and other clients’ needs are considered and addressed. Before joining HNTB, she was a national highway market leader for Jacobs. Prior to entering the consultant world, she served as the Nevada Department of Transportation (NDOT) Director from 2006 until 2012, where she retired after a 27 year career at NDOT. She was AASHTO president in 2010/11 and has also received numerous industry awards.

KIM D. WARD, has been involved in the training and consulting industry in a variety of capacities since 1990. He has over 35 years of sales, management, and executive leadership experience. His expertise encompasses organizational assessment and analysis, strategy and process re-organization, consulting, curriculum development, video script development and video talent, keynote speaking, and seminar facilitation. Kim has been instrumental in helping hundreds of organizations achieve and exceed growth and productivity objectives. Kim has authored and co-authored numerous training programs including Leading High Velocity Change; Partnering for Success; and Management Leadership in the 21st Century and Cooperation SellingTM. His professional presence, personal success and ability to engage his audience has earned him an excellent reputation in several industries including communications, technology, transportation, e-commerce, staffing, automotive, office automation, medical, and distribution. Kim serves on the Professional Sales Advisory Board at Ohio University. He is also a member of numerous civic and professional organizations and resides with his family in Longwood, Florida.


General Information

WORKSHOP FORMATEach program is delivered over four days, beginning on Monday morning and concluding on Thursday. Participants must attend and complete the entire program to be eligible to receive Continuing Education Units (CEU).

The institute is conducted using a variety of education and application methods to include illustrated facilitation, panel and group discussions, case study analysis and live skill practice. Participants experience practical and relevant problem solving in real life transportation management situations. These experiential individual and interdisciplinary exercises and discussions continue to be rated as valuable components of every institute.

Prior to the program, participants are encouraged to complete a survey of interests and training needs to assist facilitators in tailoring the institute content and deliverables to be most useful and valuable to everyone in attendance.

Upon the successful completion of the institute, each participant will be awarded 3.0 CEU or the equivalent of 30 Professional Development Hours (PDH).

INSTITUTE DELIVERABLES AND ACTIVITIES◊ Comprehensive Participant Management-Leadership Play-book◊ Complete Manager-Leader Application and Reinforcement USB Tool kit◊ A ‘No Charge’ Implementation and Reinforcement Hotline◊ Tactical Planning and Team Development Guide◊ Discover Talent Interviewing Guide◊ Morning and Midday Meals plus Break Refreshments◊ Networking Opportunity Reception WHO SHOULD ATTEND?◊ Supervisors, Managers & Leaders◊ Executive Leaders who wish to support, mentor and coach attendees for superior

implementation, results and improved Return On Effort (R.O.I.)◊ Aspiring Supervisors, Managers & Leaders

NOMINATION/APPLICATION INSTRUCTIONS AND DEADLINESInstitute participants are selected from among those nominated by AASHTO member departments and affiliates. Each location is limited to a maximum of 36 participants. Each AASHTO member department/affiliate may nominate up to 12 employees for the 2021 series of programs, but no more than six from one member department/affiliate may be enrolled in a specific institute.


For more information, contact: Karen Crawford | CMC & Associates

2713 Blairstone Lane, Tallahassee, FL 32301 | Phone: 850-224-7775 | Fax: 850-224-7704Email: [email protected]

Nominations should be received by CMC & Associates no later than 45 days prior to the start date of each event. Nominations received after that will be accepted on a space available basis. To nominate one or more staff members, use the form on page seven or register online at https://cvent.me/M8Lxbw TUITION PAYMENT AND REFUND POLICIESThe tuition of $1,595 per participant includes all instructional materials and courses, three lunches, four continental breakfasts, breaks and a reception. Individual participants are responsible for hotel costs, meals not included in the program tuition and transportation to and from the location site. Special room rates (conforming to the Federal Travel Regulation) have been arranged at the program hotels.

The person submitting the nominations (as designated on the nomination form) will be notified of those candidates accepted for the institute within ten days of receipt of the nominations. A tuition invoice ($1,595/participant) will then be sent to the nominator, and payment or a PO number must be received at least 30 days prior to the institute. Please note: tuition costs will be billed to the nominator, unless otherwise specified.

CANCELLATION POLICYIf written cancellation is received by CMC & Associates more than 30 days before the start of the program, a full refund, less the cost of any materials already sent and credit card fees, will be returned. If cancellation is received at least two weeks before the program start date, but less than 30 days from the start date, a 50% refund will be given. No refunds will be given for cancellations received less than two weeks prior to the program. Qualified substitutes will be permitted provided the substitutes information has been submitted to CMC & Associates in time to approve the candidate prior to the chosen institute.

COVID-19 ConsiderationsThe KU Public Management Center, in conjuction with AASHTO and ourtraining partners, is actively monitoring the incidence of COVID-19 in our2021 training locations. We are following guidance from state and localhealth departments and the CDC regarding in-person gatherings andpreventing the spread of COVID-19. The safety of our participants,instructors and staff are our top priority and we will stay apprised ofcurrent best practices and modify plans as needed.

https://cvent.me/M8Lxbw

http://www.cvent.com/d/whqh72


Agenda at a Glance SUNDAY 3:00 p.m. – 5:00 p.m. Registration MONDAY 7:00 a.m. – 8:00 a.m. Registration and Continental Breakfast (provided)8:00 a.m. – 9:00 a.m. Program Opening & Overview - Kim Ward9:00 a.m. – 10:00 a.m. Identifying and Enhancing DOT Values and Culture - Kim Ward10:00 a.m. – 10:15 a.m. Break (refreshments provided)10:15 a.m. – 11:45 a.m. Proactive in a Reactive Environment - Kim Ward11:45 a.m. – 12:45 p.m. Lunch (provided)12:45 p.m. – 1:45 p.m. Manager/Leader Mindsets - Kim Ward1:45 p.m. – 3:00 p.m. Time Management for Managers - Kim Ward3:00 p.m. – 3:15 p.m. Break (refreshments provided)3:15 p.m. – 4:00 p.m. Introduction to Tactical Planning- Kim Ward4:00 p.m. – 5:30 p.m. Critical Issues in Transportation: Round Table Discussion (FHWA & AASHTO) - Paula Hammond5:45 p.m. – 7:00 p.m. Reception7:00 p.m. Adjourn (dinner on your own) TUESDAY 7:00 a.m. – 8:00 a.m. Continental Breakfast (provided)8:00 a.m. – 8:30 a.m. Review/Preview - Kim Ward8:30 a.m. – 10:30 a.m. The Evolving DOT - Paula Hammond & Susan Martinovich10:30 a.m. – 10:45 a.m. Break (provided)10:45 a.m. – 12:30 p.m. Transportation Leadership from Strategic Plan to Boots on the Ground Paula Hammond & Susan Martinovich12:30 p.m. – 1:30 p.m. Lunch (provided)1:30 p.m. – 2:30 p.m. Turning Data Into Information - Paula Hammond & Susan Martinovich2:30 p.m. – 2:45 p.m. Break (provided)2:45 p.m. – 4:45 p.m. Transportation for All - Paula Hammond & Susan Martinovich4:45 p.m. – 5:15 p.m. End of Day Wrap-Up5:15 p.m. Adjourn (dinner on your own)


WEDNESDAY7:00 a.m. – 8:00 a.m. Continental Breakfast (provided)8:00 a.m. – 8:30 a.m. Review/Preview8:30 a.m. – 9:30 a.m. Recruiting and Selection - Kim Ward9:30 a.m. – 10:00 a.m. Break (provided)10:00 a.m. – 11:00 a.m. Leading Change - Kim Ward11:00 a.m. – 12:00 p.m. Coaching for Performance – The Partnering Process - Kim Ward12:00 p.m. – 1:00 p.m. Lunch (provided)1:00 p.m. – 1:30 p.m. Performance Standards - Kim Ward1:30 p.m. – 2:00 p.m. Interactive Development (Training on the Job) - Kim Ward2:00 p.m. – 3:00 p.m. Delegation - Kim Ward3:00 p.m. – 3:15 p.m. Break (provided)3:15 p.m. – 4:15 p.m. Succession Planning (Experience and Information Transfer) - Kim Ward4:15 p.m. – 4:45 p.m. Managing Today’s Employees - Kim Ward4:45 p.m. – 5:30 p.m. Employee Development Planning - Kim Ward5:30 p.m. Adjourn (dinner on your own)

THURSDAY7:00 a.m. – 8:00 a.m. Continental Breakfast (provided)8:00 a.m. – 8:30 a.m. Review/Preview8:30 a.m. – 9:00 a.m. Creating a Motivational Environment - Kim Ward9:00 a.m. – 10:00 a.m. Improvement Counseling - Kim Ward10:00 a.m. – 10:15 a.m. Break (provided)10:15 a.m. – 11:30 a.m. Implementation Planning for Greater Results and Reduced Stress - Kim Ward11:30 a.m. – 12:30 p.m. Impact, Action and Review with Closing Remarks - Kim Ward12:30 p.m. Adjourn - Kim Ward

Agenda at a Glance


August 15-19: Bellevue, WA With its small-town charm and big city convenience, Bellevue, Washington is a modern oasis with endless activities and cultural attractions sprinkled in. Located nine miles from downtown Seattle, Hyatt Regency Bellevue connects you to world-class shopping, dining, entertainment, and major corporate headquarters. Visitors will also enjoy the natural beauty and scenery and the abundance of outdoor recreational activities nearby.

$155.00 Single/Double. Cut off date: 7/30/2021 900 Belleuvue Way, Bellevue, WA 98004 • (425) 698-4250 Book Your Reservation

August 22-26: Minneapolis, MN Our newly modernized rooms blend Art Deco decadence with modern urban chic, experience effortless relaxation in our original accommoda-tions with vibrant décor, high-tech features and signature amenities. W Minneapolis - The Foshay will Ignite your senses with 360-degree views of the city from our 30th Floor Observation Deck. Explore the city’s most celebrated attractions, including Target Field, US Bank Stadium, Or-chestra Hall and Minneapolis Convention Center.

$148.00 Single/Double. Cut off date: 8/1/2021 821 Marquette Avenue, Minneapolis, MN 55402 • (612) 215-3700 Book Your Reservation

September 19-23: Houston, TX

Stay in the heart of Uptown Houston. Hotel Derek offers travelers chic and luxurious hotel accommodations in Uptown Houston and is located across from the Houston Galleria Shopping center in the River Oaks Dis-trict. Accommodations range from stylish guestrooms to one-of-a-kind terrace and penthouse suites boasting stunning views of the Galleria and downtown skyline. $109.00 Single/Double. Cut off date: 8/30/2021

2525 West Loop South, Houston, TX 77027 • (866) 292-4100 Book Your Reservation

Institute Locations

https://www.hyatt.com/en-US/group-booking/BELLE/G-AMIC

https://www.marriott.com/events/start.mi?id=1617149409136&key=GRP

https://be.synxis.com/?Hotel=57076&Chain=6255&arrive=9/19/2021&depart=9/23/2021&adult=1&child=0&group=AASHTO91921


October 10-14: Annapolis, MD

The DoubleTree Hotel Annapolis is ideally located minutes from some of the greatest attractions Annapolis, Maryland has to offer. The US Naval Academy, Maryland State Capital and the historic waterfront district are just three short miles away. The hotel is within easy reach of the Westfield Mall, Festival Plaza, Annapolis Harbour Center, and several of the area’s finest golf courses. The beautiful Towne Center at Parole is within walking distance of the hotel offering great shopping and dining opportunities.

$133.00 Single/Double. Cut off date: 9/9/2021 210 Holiday Court, Annapolis, MD 21401 • (800) 222-8733 Book Your Reservation

November 7-11: Delray Beach, Florida

Opal Grand Oceanfront Resort & Spa is the newest Four Diamond member of the Opal Collection, a collection of distinctive, luxury resorts in the most sought-after locations in the US. Formerly the Seacrest Hotel, and most recently the Delray Beach Marriott, we have reimagined this Delray Beach oceanfront hotel to provide guests with an unforgettable seaside escape immersed in laid-back sophistication, thoughtfully composed American-Caribbean design and modern comforts. Along with easy access to the ocean,

$140.00 Single/Double. Cut off date: 10/8/2021 10 North Ocean Blvd., Delray Beach, FL 33483 • (866) 240-6316 Book Your Reservation

https://doubletree.hilton.com/en/dt/groups/personalized/A/ANPDTDT-ZAA-20211010/index.jhtml?WT.mc_id=POG

https://reservations.opalgrand.com/opalgrand/availability.asp?startDate=11/07/21&endDate=11/11/21&requesttype=invBlockCode&code=AASHTO1121


Each AASHTO member department/affiliate may nominate a total of 12 participants for the five 2021 programs, but no more than six individuals from each member department/affiliate may attend the same program.2021 Institute Programs: August 15-19: Bellevue, WA | August 22-26: Minneapolis, MN | September 19-23: Houston, TX | October 10-14: Annapolis, MD | November 7-11, Delray Beach, FL Tuition: The tuition for each four-day course is $1,595, which includes course materials, three lunches, four continental breakfasts and a get-acquainted reception. Tuition costs will be billed to the nominator unless otherwise specified.Nominations submitted by:_______________________________________________________________________________________________________________________________________NAME TITLE

_______________________________________________________________________________________________________________________________________AGENCY

_______________________________________________________________________________________________________________________________________MAILING ADDRESS

_______________________________________________________________________________________________________________________________________TELEPHONE FAX

_______________________________________________________________________________________________________________________________________EMAIL

Nominees (Attach additional sheets if necessary):

_______________________________________________________________________________________________________________________________________FIRST NAME LAST NAME NICKNAME TITLE

_______________________________________________________________________________________________________________________________________MAILING ADDRESS (YOUR CERTIFIFCATE WILL BE MAILED TO THIS ADDRESS)

_______________________________________________________________________________________________________________________________________TELEPHONE MOBILE

_______________________________________________________________________________________________________________________________________EMAIL

_______________________________________________________________________________________________________________________________________LOCATION–1ST CHOICE LOCATION–2ND CHOICE




_______________________________________________________________________________________________________________________________________EMAIL





_______________________________________________________________________________________________________________________________________EMAIL


MAIL OR FAX COMPLETED FORM TO:Karen Crawford, CMC & Associates2713 Blairstone Lane | Tallahassee, FL 32301 FAX: (850) 224-7704 Email: [email protected]

Nomination Form

mailto:kcrawford%40cmc-associates.com?subject=2021%20AMI%20Application

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