abbott australasia & the npc - gs1 · the monash project – our first step towards the npc •...
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Abbott Australasia & the NPC
Mike Wallace
Representing
Dianne PrinceDianne Prince
Abbott Australia
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Abbott at a Glance
– Market-leading
pharmaceuticals$14.4
$16.2$18.1
$20.0
$22.3
Our Business Strategy: DiversityWorldwide Sales
(dollars in billions)
$25.9 $29.5
2Company Confidential© 2009 Abbott
– Advanced
medical products
– Trusted infant, child and adult
nutritional products
Yearly Sales Growth
2002 2003 2004 2005 2006 2007 2008
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Abbott in Australia
• Celebrated 70 years in Australia in 2007
• 300 + employees across AI, ANI, AV, ADD, APOC, ADC, AMD & AMO
• Core Pharmaceutical Products: Immunology, Cardiovascular, HIV Medicine, Metabolism, Anesthesia, Oncology
3Company Confidential© 2009 Abbott
Oncology
• We are committed to working with customers to improve supply chain processes for the benefit of both parties
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Areas of Expertise
Pharmaceuticals Medical Products Nutritionals
Immunology
Anaesthesia
Anti-infectives
Cardiovascular
Diabetes Care
Diagnostics
Molecular
Vascular
Pediatric Nutrition
Medical Nutrition
Healthy Living
4Company Confidential© 2009 Abbott
Cardiovascular
Oncology
Neuroscience
Virology
Pain Care
Renal Care
Vascular
Hematology
Point of care
Spine
Animal health
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Key Products
Pharmaceuticals Medical Products Nutritionals
Humira
Kaletra
Norvir
Redactil
Abbott PRISM
Architect
Emboshield
Perclose
Ensure
Glucerna
Isomil
Pedialyte
5Company Confidential© 2009 Abbott
Redactil
Synagis
Zemplar
Perclose
ProGlide
Starclose
Pedialyte
PediaSure
Similac
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The Monash Project – our first step towards the NPC
• In 2006 the pharmaceutical business joined the Monash Project. Our intent was to pilot the use of standards in e-commerce between Abbott, Monash Medical Centre Pharmacy (Southern Health) & CH2
• Through involvement in the Monash Project we hoped to expand e-Commerce capability (limited to receipt of
6Company Confidential© 2009 Abbott
expand e-Commerce capability (limited to receipt of purchase orders via EDI from the major pharmaceutical wholesalers Sigma, API & Symbion).
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The Monash Project Scope
• Harmonisation of GTINs and associated data
• Automatic & continuous sharing of item master data
• Purchase Order Receipt
7Company Confidential© 2009 Abbott
• Purchase Order Receipt
• Purchase Order Acknowledgement
• Advanced Shipping Notice
• Electronic Invoicing
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Monash Project Concept and Scope
8Company Confidential© 2009 Abbott
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The NPC Project – success factors
• The right team: Cross functional representation from Supply, Pricing, Regulatory, Customer Service, Distribution, IT, Finance
• Assistance from GS1 professional services
9Company Confidential© 2009 Abbott
• Assistance from GS1 professional services
• Education/Awareness
• Commitment to meeting the deadline
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Challenges - Australia
• Changes within our business (strategy, systems, staff)
• Competing priorities for limited IT resources
• Local initiative/global company (interim GTINs)
10Company Confidential© 2009 Abbott
• Local initiative/global company (interim GTINs)
• Changes to business systems required to enable electronic trading
• Changing to the GS1 platform & NPC requirements
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Challenges - Global
• Management awareness and understanding
• Multiple system landscapes
• ERP
• Master Data
• Mixed use products
• Nutritionals in one country are Pharmaceuticals in others
11Company Confidential© 2009 Abbott
• Nutritionals in one country are Pharmaceuticals in others
• Drug Device Combinations
• Attribute Proliferation
• How many attributes are enough?
• What is the true objective?
• Legacy numbering systems – Transition to GS1
• Internal
• External (Customers)
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Benefits
• Efficiencies in maintaining product information for multiple customers in single source
• Reduction in error rates on orders
12Company Confidential© 2009 Abbott
• Improved communication between supplier & customers
• Learnings around e-Commerce, global standards, product identification
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Learnings
• The benefits of e-Commerce, global standards, product identification
• The advantages of much improved communication between supplier and customers - greater sense of collaboration (and sometimes
13Company Confidential© 2009 Abbott
- greater sense of collaboration (and sometimes shared frustration)
• Get started even if you don’t have all the resources required - the future waits for no one & you can usually pick up what you need on the journey