ABC’s of communicating with Parents

presented by

Marlon CousinTitle I Coordinator of Parental

Involvement

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Why is parental involvement important?

A synthesis of the research concluded that “the evidence is consistent, positive, and convincing: families have a major influence on their children’s achievement in school and through life.

When schools, families, and community groups work together to support learning, children tend to do better in school, stay in school longer, and like school more.”

R-E-S-P-E-C-TMakes a Difference

Respect is key for both parents and teachers throughout the year. Conferences will be successful when attitudes of respect and gratitude are communicated in both directions.

Parents need to walk away from conferences with hope.

Have sincere, specific praise to give to the parents.

Parents also want an honest appraisal of their child’s weaknesses.

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R-E-S-P-E-C-TBefore the Conference Be prepared to… Ask questions Answer questions Use specific comments, evidence, and everyday

language Adhere to allotted time Take notes

Finally, remember you are the same team.

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R-E-S-P-E-C-TDuring the Conference

Relay positive comments

Encourage the parent

Share, information

Put a plan together

Express areas the student needs to work on

Close the conference with a review

Thank the parent

R-E-S-P-E-C-TAfter the Conference

Follow through on…the agreed upon planexplaining the plan, using “everyday language”continued communicationsmodifying the plan if neededexpressing thanks

The ABC’s of Communicating with Parents

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Allow Enough Time Schedule plenty of time for the meeting.

Twenty to thirty minutes is usually adequate.

If you are scheduling back-to-back conferences, be sure to allow enough time between them (10 minutes or so) so you can make necessary notes on the just-concluded conference and prepare for the upcoming one.

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Be Ready for QuestionsBe prepared to answer specific questions parents may have.

They are likely to be questions such as:

Is my child working up to his/her ability level? How is my child doing in specific subjects? Does my child cause any trouble? Does my child have any specific skills or abilities in

schoolwork?

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Contact Parents Early You will get your relationship with parents off to a good start if

you contact them before the school year begins or very early into the year, perhaps with an introductory phone call.

Give parents an outline/syllabus of what their children will be studying, and let them know you will be happy to meet with them throughout the course of the school year.

The relationship that you establish with the parents/caregivers of the students you serve should be viewed as a PARTNERSHIP.

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Phone Call to Parents

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Better Schools. Better Futures.

Phone Call to Parent continued…

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Better Schools. Better Futures.

Partnership Visit Appointment Schedule

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Better Schools. Better Futures.

Parent Teacher Interview

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Better Schools. Better Futures.

Partnership Visit Documentation Form

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Better Schools. Better Futures.

Do Not Judge

It may not always be possible to react neutrally to what parents say, but communicating your judgments of

parents’ behaviors can be a roadblock to a productive relationship with them.

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Encourage Both Parents to Attend Conferences

Misunderstandings are less common if both parents hear what you have to say, and you will be able to gauge the kind of support both parents give the child.

In addition, many children come from single-parent homes; you could unwittingly hurt a child’s feelings by always asking to meet the “mother.”

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Forget the Education Jargon

Educational phrases like “criterion-referenced testing,” “perceptual skills” and “least restrictive environment”

may be too much for parents to understand.

Keep the conversation simple and focused on the child.

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Get your papers organized in advance

Assemble your grade book, test papers, samples of student’s work, attendance records, and other pertinent data together ahead of time.

That way you won’t be fumbling through stacks on your desk during the meeting.

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Have a PlanHave in mind a general but flexible outline

of what you’re going to say, including a survey of student progress, a review of his

or her strengths and needs, and a proposed plan of action.

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Insist on a Family-Friendly Environment

Greet parents near the entrance they will use.

If you are unable to meet them at the door, inform the secretary or receptionist of the scheduled conference, so they will know the whereabouts and be better prepared to assist the parents.

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Just Listen to What Parents Have to Say…

Most adults are poor listeners

We concentrate on what we’re going to say next, or we let our minds drift off to other concerns, or we hear only part of what a speaker is saying.

You will get more out of a conference if you really listen to what parents are saying to you.

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Keep a Record of the Conference

You may find it helpful later to have a brief record of what was said at the conference, what suggestions for improvement were made and so forth.

Make notes as soon as possible after the conference while details are still fresh.

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Learn the Names

Don’t assume that Jennifer Peabody’s mother is Mrs. Peabody. Check your record’s ahead of time to make sure you’ve got the parent’s name right.

Don’t assume that the wrinkled gray-haired gentleman coming in with Johnny is his grandfather. It could be his father, or an uncle. Politely ask.

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Meet again if you need to…

If you feel you need more time, arrange another meeting later rather than trying

to rush everything.

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No Physical Barriers Do not sit behind your desk, while forcing the

parents to squeeze into the children’s desks on the front row.

Arrange conference-style seating if possible so you’ll all be equals.

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Prepare to offer a suggested course of action…

Parents appreciate being given some specific direction.

If Jane is immature, it might be helpful to suggest that the parents give her a list of weekly chores, allow her to take care of a pet, or give her a notebook to write down assignments.

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Question the Parents

Ask for their opinions. Let parents know you’re interested in their opinions, are eager to answer

their questions and want to work with them throughout the year to help make their child’s

education the best.

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Review the student’s strengths

It is easy for parents to feel defensive since many of them see themselves in their children.

You will help if you review the child’s strengths and areas of need rather than dwelling on criticism or stressing weakness.

Try to balance every weakness of a child discussed with one of the child’s strengths.

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Stress Collaboration Let the parent know you want to work together in the

best interests of the child.

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Turn the other cheek…

In routine parent conferences, it’s unusual to run into parents who are abusive and hostile.

But it can happen!But it can happen!

Try not to be rude, whatever the provocation.

Listen to parents in as pleasant a manner as possible, without getting defensive.

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Use Body Language Non-verbal cues set the mood of the conference.

Smile, nod, make eye contact and lean forward slightly.

Use body language to let parents know you’re interested.

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Verify InformationBefore the conference ends, summarize the

discussion and what actions you and the parents have decided to take.

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Wind up on a positive note..

End with an encouraging comment about the future expectations for the student.

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eXplore Solutions Together

Things will go smoother if you focus on solutions rather than on the child’s problem.

Discuss what and the parents can do to improve the situation.

Plan a course of action together.

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Your Comments Must be Specific

Parents may flounder if you deal only in generalities.

Instead of saying “She doesn’t accept responsibility,” be specific by pointing out” Amanda had a whole week to finish her report but she only wrote two paragraphs.”

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Zoom in on the child…• You don’t want to pry, of

course, but remember to ask the parents if there’s anything they you should know about the child (such as study habits, relationship with siblings, any important events in his or her life) which may affect his or her school work.

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Better Schools. Better Futures.

Plan for Parent Participation

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Questions/Comments…Questions/Comments…

Marlon K. Cousin, Title I Coordinator for Family Involvement & Community Engagement

(225)922.5593

mcousin@ebrschools.org

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Plan for Parent Participation