about kare4u
TRANSCRIPT
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NEW SERVICE
DEVELOPMENT OF kare4U
Presented By :Dip Das 12DM014Mahesh Satapathy - 050Chinmayee Sahoo 12DM030Monalisa Sahoo 12DM102
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New Service Development
The new service development process involves recognizing chances
and opportunities in a fast changing technological environment
Concerns all the activities involved in realizing new service
opportunities, including product or service design, business modeldesign, and marketing
Service development is mostly seen as growing an enterprise through
a number of marketing techniques. The two main questions necessary
to this approach are: How do we find, reach, and approach
customers? How do we keep these customers satisfied with new
possible services?
Innovative technology provides important opportunities for new
service development. For a company to stay competitive, it is
important to keep services and processes up to date.
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New Service Development Process
service concept development
Includes objectives and strategy, idea generation andscreening, concept development and testing
o service system development
relates to ideas about how to meet customer needs, and itshould start from a thorough description of customerrequirements and how NSD can meet those requirementsto the customers satisfaction
o service process development
builds a sequence of activities that must take place for theservice to function or be effectively delivered.
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How did they perceived to thisidea.??
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Do you know??
In some parts of the nation, it can take as long as nine
weeks to see a family practitioner, according to a 2012
report that compared wait times in 15 states.
According to the official statistics available with the
health ministry, the total number of registered allopathic
doctors in the country is 5.5 lakh. The doctor-population
ratio works out to 1:2000 approximately. There are around3.72 lakh nurses in the country and the nurses-population
ratio comes to 1:2950.
http://zeenews.india.com/news/nation/doctor-population-ratio-at-
1-2000-in-india_744544.html
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About Kare4U
Kare4U, one of the fastest growing start-up organizations bringingInnovation in the Healthcare industry, having branches in several other
cities across India.
Kare4U is a start-up software organization by 60+ professionals fromthe field of IT and Medical
Enable Doctors and Hospitals to achieve regulatory compliance faster
than competitors which are being enforced by Indian Government on
a regular basis to ensure better service to Patients with the help from
our innovative product HKare
Kare4U calls for a marriage between Medical and Technology andthe partnership would help in bringing Technology Innovation helping
the doctors & hospitals in optimizing the service time, process and
reducing the overheads while achieving the compliance needed to
operate within the Indian Healthcare Industry.
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Motivation & Mission
Motivationis to redefine todays Doctor and Patientrelationship and optimize the overall services providedby the doctors following the regulatory need.
Missionis also to help bring a change in Doctors life sothat they have a better work-life balance by adoptingtechnology innovation.
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Features Of Kare4U
Kare4U is web enabled seamlessly integrated application
supporting distributed Centre transactions
Compliance to International Standards practices:
ICD 10 (WHO standard for physician diagnosis
Health Level Seven (HL7)
Applications of HL7:
HL7 as a standard messaging protocol is used for electronic data
interchange between healthcare/clinical applications and
insurance applications for processing of payments.
For sharing data between various disparate systems that may exist
in the same healthcare institution.
For transmitting clinical data captured by laboratory/radiology
equipments to the healthcare applications.
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Products
Patient Appointment Scheduling
It is a system and method for dynamically scheduling
appointments which significantly improves time
management and efficiency for both Doctors and Patients
Electronic Healthcare Record (EHR) It is a module to capture and process any medical record as in
Symptoms, Prescriptions, Diagnosis, Reports etc. and
electronically store, process and generate reports as and when
required
Hospital Outpatient Visiting (HOV) It helps the organization to effectively manage the Outpatient
workflow. Its unique features of accommodating the different
contents help the staff in quicker and effective documentation
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Continued
Inpatient
Kare4U takes into consideration of having a well placed andexhaustive inpatient module wherein focus is on having an indepth testimony of inpatient records
Ancillaries Outpatient Pharmacy -The Outpatient module serves as an
entry point to schedule an appointment with the HospitalResident Doctor or Consultant Doctor for Medical Consultationsand diagnosis. This module supports doctors to take better andtimely consultation decisions by providing instant access tocomprehensive patient information
Lab
Radiology/ Imaging
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Promotional Aspects:
Press Conference
Advertisement in Newspapers & Magazines
Social Networking sites
Distributing pamphlets
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Competitors
Ziqitza Health Care Limited
Provide Medical emergencies that happen unexpectedly be
at home, office or even while walking to buy groceries and
can vary from a small injury to heart attack to a fatal road
accident
E health point
Unit operated by Healthpoint Services India (HSI) that provide
families in rural villages with clean drinking water, medicines,
comprehensive diagnostic tools, and advanced tele-medical
services that bring a doctor and modern, evidence-basedhealthcare to their community
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Porters five forces model
Labs, Pharmacists,Small and largeClinics, Doctors,Ultra sound Centre
Big MNCs,LargeHospitals
Power, IT, Cable
Wires, Human
Resource
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THANK YOU