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    NEW SERVICE

    DEVELOPMENT OF kare4U

    Presented By :Dip Das 12DM014Mahesh Satapathy - 050Chinmayee Sahoo 12DM030Monalisa Sahoo 12DM102

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    New Service Development

    The new service development process involves recognizing chances

    and opportunities in a fast changing technological environment

    Concerns all the activities involved in realizing new service

    opportunities, including product or service design, business modeldesign, and marketing

    Service development is mostly seen as growing an enterprise through

    a number of marketing techniques. The two main questions necessary

    to this approach are: How do we find, reach, and approach

    customers? How do we keep these customers satisfied with new

    possible services?

    Innovative technology provides important opportunities for new

    service development. For a company to stay competitive, it is

    important to keep services and processes up to date.

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    New Service Development Process

    service concept development

    Includes objectives and strategy, idea generation andscreening, concept development and testing

    o service system development

    relates to ideas about how to meet customer needs, and itshould start from a thorough description of customerrequirements and how NSD can meet those requirementsto the customers satisfaction

    o service process development

    builds a sequence of activities that must take place for theservice to function or be effectively delivered.

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    How did they perceived to thisidea.??

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    Do you know??

    In some parts of the nation, it can take as long as nine

    weeks to see a family practitioner, according to a 2012

    report that compared wait times in 15 states.

    According to the official statistics available with the

    health ministry, the total number of registered allopathic

    doctors in the country is 5.5 lakh. The doctor-population

    ratio works out to 1:2000 approximately. There are around3.72 lakh nurses in the country and the nurses-population

    ratio comes to 1:2950.

    http://zeenews.india.com/news/nation/doctor-population-ratio-at-

    1-2000-in-india_744544.html

    http://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.htmlhttp://zeenews.india.com/news/nation/doctor-population-ratio-at-1-2000-in-india_744544.html
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    About Kare4U

    Kare4U, one of the fastest growing start-up organizations bringingInnovation in the Healthcare industry, having branches in several other

    cities across India.

    Kare4U is a start-up software organization by 60+ professionals fromthe field of IT and Medical

    Enable Doctors and Hospitals to achieve regulatory compliance faster

    than competitors which are being enforced by Indian Government on

    a regular basis to ensure better service to Patients with the help from

    our innovative product HKare

    Kare4U calls for a marriage between Medical and Technology andthe partnership would help in bringing Technology Innovation helping

    the doctors & hospitals in optimizing the service time, process and

    reducing the overheads while achieving the compliance needed to

    operate within the Indian Healthcare Industry.

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    Motivation & Mission

    Motivationis to redefine todays Doctor and Patientrelationship and optimize the overall services providedby the doctors following the regulatory need.

    Missionis also to help bring a change in Doctors life sothat they have a better work-life balance by adoptingtechnology innovation.

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    Features Of Kare4U

    Kare4U is web enabled seamlessly integrated application

    supporting distributed Centre transactions

    Compliance to International Standards practices:

    ICD 10 (WHO standard for physician diagnosis

    Health Level Seven (HL7)

    Applications of HL7:

    HL7 as a standard messaging protocol is used for electronic data

    interchange between healthcare/clinical applications and

    insurance applications for processing of payments.

    For sharing data between various disparate systems that may exist

    in the same healthcare institution.

    For transmitting clinical data captured by laboratory/radiology

    equipments to the healthcare applications.

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    Products

    Patient Appointment Scheduling

    It is a system and method for dynamically scheduling

    appointments which significantly improves time

    management and efficiency for both Doctors and Patients

    Electronic Healthcare Record (EHR) It is a module to capture and process any medical record as in

    Symptoms, Prescriptions, Diagnosis, Reports etc. and

    electronically store, process and generate reports as and when

    required

    Hospital Outpatient Visiting (HOV) It helps the organization to effectively manage the Outpatient

    workflow. Its unique features of accommodating the different

    contents help the staff in quicker and effective documentation

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    Continued

    Inpatient

    Kare4U takes into consideration of having a well placed andexhaustive inpatient module wherein focus is on having an indepth testimony of inpatient records

    Ancillaries Outpatient Pharmacy -The Outpatient module serves as an

    entry point to schedule an appointment with the HospitalResident Doctor or Consultant Doctor for Medical Consultationsand diagnosis. This module supports doctors to take better andtimely consultation decisions by providing instant access tocomprehensive patient information

    Lab

    Radiology/ Imaging

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    Promotional Aspects:

    Press Conference

    Advertisement in Newspapers & Magazines

    Social Networking sites

    Distributing pamphlets

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    Competitors

    Ziqitza Health Care Limited

    Provide Medical emergencies that happen unexpectedly be

    at home, office or even while walking to buy groceries and

    can vary from a small injury to heart attack to a fatal road

    accident

    E health point

    Unit operated by Healthpoint Services India (HSI) that provide

    families in rural villages with clean drinking water, medicines,

    comprehensive diagnostic tools, and advanced tele-medical

    services that bring a doctor and modern, evidence-basedhealthcare to their community

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    Porters five forces model

    Labs, Pharmacists,Small and largeClinics, Doctors,Ultra sound Centre

    Big MNCs,LargeHospitals

    Power, IT, Cable

    Wires, Human

    Resource

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    THANK YOU