academic departments admin. assistants workshop
DESCRIPTION
Academic Departments Admin. Assistants Workshop. Overview of what University Studies is, does, and how it came about. Sharing ideas on our interaction with students. Helpful tips to keep in mind. . Workshop agenda. Much worse 1 st to 2 nd year retention rate. - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/1.jpg)
ACADEMIC DEPARTMENTS
ADMIN. ASSISTANTS
WORKSHOP
![Page 2: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/2.jpg)
• Overview of what University Studies is, does, and how it came about.
• Sharing ideas on our interaction with students.
• Helpful tips to keep in mind.
WORKSHOP AGENDA
![Page 3: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/3.jpg)
• Much worse 1st to 2nd year retention rate.• Lower average GPA...by a half of a
point.• Two times more likely to have a
discipline action.• 48% overall 1st generation - 59% of undeclared students
WHY UNDECLAREDS?
![Page 4: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/4.jpg)
• Founding Institution 2003-2004–Significant assessment–Helped identify dimensions of success–Covered multiple operations–Headed by the Dean of Academic
Experience Robert Fitzpatrick–Group formed from First Year Experience Committee
FOUNDATIONS OF EXCELLENCE
![Page 5: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/5.jpg)
• Randy Swain: “Learn to teach”• Graduate research and capstone• Advisor methodology• Residential Component• Volunteer advisor: 2004-2009• Director 2009 - present
MY ROLE
![Page 6: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/6.jpg)
• Developmental advising– Cohort pilot model– “Living Learning”– Non-Faculty advisors– O’Banion’s model is the theoretical foundation
• Mission:– The Mission of the College of University Studies is
to assist deciding students with the resources and personal attention needed to select the most appropriate major and to plot a course of action leading to graduation by the most effective route possible.
THE COLLEGE OF UNIVERSITY STUDIES
![Page 7: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/7.jpg)
• Exploration of Life Goals• Exploration of Career/Educational Goals• Selection of Educational Programs• Selection of Courses• Scheduling of Classes
TERRY O’BANION’S MODEL (1972)
O'Banion, T. (1972). An academic advising model. Junior College Journal, 42, 62-69.
![Page 8: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/8.jpg)
BUILDING BLOCKS OF DEVELOPMENTAL ADVISINGSc
heduleCoursework
Program Choice
Exploration of Career/Educational Goals
Exploration of Life Goals
![Page 9: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/9.jpg)
RESULTS 80-85% Freshmen to
Sophomore retention Reduction in judicial issues Strong community Statistically significant GPA
increaseBut something was wrong…
![Page 10: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/10.jpg)
• The students who really needed us, were not participating.
• Many students who were undeclared were not feeling any dissonance about it.
• If they did come, they avoided real “work” and used the program to meet their immediate needs.
• They would be honest towards the end of the year about how they “faked” tests and meetings.
• I was the enabler! The Helicopter Advisor!
BUT HOW CAN THOSE NUMBERS
BE WRONG?I started to notice something . . .
![Page 11: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/11.jpg)
• It is a meta-conceptual framework combining O’Banion, TTM, and MI among others.• It addresses students learning and assumes little.• Has been very effective.• Can be easy to apply – it’s a change in mentality.• Has shown promise in efficiency: – A five-fold increase with no additional staff.– A seven-fold increase with a 25 hour/week grad
assistant.
THE TARGETED ADVISING MODEL (TAM)
![Page 12: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/12.jpg)
•Precontemplation•Deliberation•Action
TAM
![Page 13: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/13.jpg)
• First Year incoming students– All undeclared students– Start with online course after
orientation– Interventions depend on development
• Current students– Internal transfers – major to major– Different intervention strategies
SO WHAT EXACTLY DO YOU ACTUALLY DO??
![Page 14: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/14.jpg)
“What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.”
--- Pericles
LEARNING VS. SERVICE
•Teaching vs. Providing•Learning vs. Receiving•Student vs. Customer
![Page 15: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/15.jpg)
WHY SHOULD WE CARE ABOUT “CUSTOMER SERVICE” FOR OUR
STUDENTS?
![Page 16: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/16.jpg)
Positive connections in the first term =Success!
![Page 17: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/17.jpg)
More integrated academically/socially= Increased:• Commitment• Self-
confidence• Motivation
![Page 18: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/18.jpg)
Caring attitude = THE most potential retention force.
![Page 19: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/19.jpg)
• Resources to recruit are 4 – 6 times more expensive than to retain.
• Only 30% of accepted students actually attend.
WHY IS RETENTION IMPORTANT?
![Page 20: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/20.jpg)
Decrease for F12:
Reduced State funding
Fewer 18-year-olds
The economy
![Page 21: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/21.jpg)
We don’t realize the impact we can have on a student.
![Page 22: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/22.jpg)
Attitude is Everything!
![Page 23: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/23.jpg)
What purposeful things do you do to help a student feel welcome?
![Page 24: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/24.jpg)
Never be too busy.
![Page 25: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/25.jpg)
• Listen to hear not to respond.
• Make eye contact.
• SMILE ! ! !
![Page 26: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/26.jpg)
• No stupid questions
• Comprehension Test
• Empathize
![Page 27: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/27.jpg)
Help by teaching.
![Page 28: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/28.jpg)
Campus watchdog
![Page 29: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/29.jpg)
• Believe Power of “student service.”
• Believe Necessity of student retention.
• Believe Student loyalty = Growth of PSU
![Page 30: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/30.jpg)
You have the capability to make a difference!
![Page 31: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/31.jpg)
You have the capability to make a difference!
![Page 32: Academic Departments Admin. Assistants Workshop](https://reader036.vdocument.in/reader036/viewer/2022062501/568161ba550346895dd18d2a/html5/thumbnails/32.jpg)
You have the capability to make a difference!