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Page 1: ACADEMY 2019 - Lincolnshire Police...David Bailey , NPCC Digital Policing Portfolio will be available to discuss the latest developments in the national social media project landscape

from Wednesday 27 Novemberto Friday 29 Novemberat the Belton Woods Hotel, Grantham

ACADEMY 2019

APComm

Hosted by

Page 2: ACADEMY 2019 - Lincolnshire Police...David Bailey , NPCC Digital Policing Portfolio will be available to discuss the latest developments in the national social media project landscape

Tony DigginsHead of Communications

and Public Affairs

We’re delighted to welcome you back to Lincolnshire for the APComm Academy. The APComm Executive has created a very strong agenda which has led to another sell-out attendance.

Once again Belton Woods Hotel won through the tendering process which has allowed us to keep the full delegate fee to around £500 – representing remarkable value for money and is well under the cost of attending even five or more years ago!

We will be here throughout the event to make sure everything runs smoothly and efficiently so please contact any of us if you have any queries or anything you think we can help with.

John HortonCampaigns and

Engagement Officer

Members of the Lincolnshire Police Communications and Public Affairs Team involved in this year’s Academy welcome you back to Lincolnshire.

Sandra MasonGraphic Design and

Publication

Julia LovettGraphic Design and

Publication

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ContentsOur Sponsors .............................................................................................. 1

Digital Marketplace ................................................................................ 3

Welcome

Bill Skelly .............................................................................................. 5 Chief Constable of Lincolnshire

Kate Quilley and Ruth Shulver .............................................................. 6 Co-Chairs of APComm

Agenda Wednesday ........................................................................................... 7

Thursday ............................................................................................... 9

Friday .................................................................................................. 12

Speaker Biographies Wednesday ......................................................................................... 13

Thursday ............................................................................................. 17

Friday .................................................................................................. 23

Delegates ................................................................................................ 25

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APComm 2019 Academy1

With thanks to Our Sponsors - please visit and engage during the refreshment breaks!

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Belton Woods Hotel | 27th to 29th November 20192

vuelio.com 0203 426 4125

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APComm 2019 Academy3

Digital Marketplace

WEDNESDAY

CEDAR 1 and 2 | From 1000 – 1600

Are you in a senior or technical role within your communications team?

Do you understand the various national IT projects that will be impacting on your team?

If the answer to any of those questions is ‘yes’, experts from these areas will be available to answer all of your questions in our special ‘Digital Marketplace’ throughout the first day of the APComm Academy on Wednesday 27th November.

Single Online Home

Here’s your chance to put your questions to the Single Online Home National Team.

David Stones, Director of Single Online Home recognises that not everything will run smoothly with the journey along the way and that collectively a lot has been learned from the experiences to date. The service is continuing to develop and the team is keen to hear from you on how they can shape it to meet the needs of police forces and the public. This is your chance to have an open conversation about SOH!

The Digital Public Contact programme lead, Chief Inspector Tony Josephs will also be available to answer your questions about Single Online Home or on a one to one basis discuss your experience of joining the platform.

National Enabling Programme Do you want to understand what tools and services the NEP is implementing that’ll help transform the way we securely work and collaborate, hear about the progress and see how they’ll enrich forces’ comms approach?

Simon Pountain, Business Change Lead

National Social Media Project

David Bailey, NPCC Digital Policing Portfolio will be available to discuss the latest developments in the national social media project landscape review and what it proposes around future public engagement and contact. How they can help you procure the right platforms and get the most out of public engagement through your social media channels? David will be here to answer your questions.

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Belton Woods Hotel | 27th to 29th November 20194

A Wellbeing Van will be on-site on Thursday 28 November all day outside the front of the hotel

The National Police Wellbeing Outreach Service is a fleet of bespoke fitted vans, which can deploy nationally, offering physical, psychological and financial health checks to officers and staff.

The vans are staffed locally by wellbeing leads, usually supported by Occupational Health staff or providers from the force area.

They are an opportunity to take wellbeing services out to the frontline, to make sure officers and staff know what support is available should they need it.

Take this opportunity to come visit the Wellbeing van - there are a number of services on offer:• Pop in, spend five minutes having a look around and have a chat with

the staff from Oscar Kilo• Pick up some information around support services available• Book a free healthcheck carried out by a medically trained practitioner

Ask the Oracle!Many people at the APComm Academy will have benefited from the expertise shared by our legal guru, Amanda Ball, who delivers the APComm Media and Social Media Law training sessions.

In between these sessions, which run around four times a year, we continue to receive requests for Amanda’s view on legal challenges police communicators are grappling with – from copyright and publishing issues in the online space, through to the rights of communications officers to be present on police operations, and much much more.

So, we have invited Amanda, as a subject matter expert, to join us at the Academy this year. As well as being in a position to provide a view on any legal issue which may arise during the course of the Academy programme, Amanda is also happy to be approached informally by any APComm member at the Academy who may have a specific legal question they would like to discuss with her.

Amanda will be present throughout the majority of the daytime sessions, and each evening for informal networking or discussion.

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APComm 2019 Academy5

Welcome to Lincolnshire

Bill SkellyChief Constable

I said in the foreword to the brochure last year that 2018 had been a momentous year for policing and 2019 has been no less so. Last year I cited terrorism as a predominant feature and a happy contrast this year was that policing received the best news it has had in a generation with the announcement of an uplift of 20,000 new officers. No doubt many of you will have been involved in the communications issues relating to that and on Thursday afternoon you will be receiving an authoritative update from the Strategic Lead, Deputy Chief Constable Janette McCormack. You will also be hearing about the communications issues from a selection of this year’s major events including the critical incidents at Whaley Bridge in Derbyshire; the Cyber Attack on the national Police Federation; the Gatwick Drone incident in Sussex and the increasing national incidence of online child sexual abuse. NPCC lead on violent crime, ACC Jackie Sebire will be covering what has become another major national issue during the year. Once again it is a highly impressive agenda and right up to date which will provide the opportunity for delegates to learn from the experiences of the professionals who dealt with them. What an invaluable learning environment this is going to be for you over the 3 days! The themes may be repeated but the learning emanating from them will be fresh.

As always, the pressures on you as individuals dealing with the range of communications issues surrounding such incidents, takes its toll and I am glad to see once again that Welfare and Wellbeing – subjects close to my heart – are well featured on your agenda with the additional opportunity this year to have personal consultations in the Oscar Kilo van provided by the National Police Wellbeing Service’. Do take advantage of that opportunity which will be right here on your doorstep throughout the event.

Once again, the Academy is a complete sell out with people who didn’t register in time having to be turned away. The popularity of the event is no doubt down to the strong and wide ranging agenda. But as always on these occasions, a great deal of knowledge and value will be gained by the interaction with your colleagues and partner agencies. All the issues you will discuss over the three days will have at their core, the aspects of maintaining and building public trust and confidence in the police during such challenging times.

I am unable to be with you to open the event but I look forward to meeting many of you at dinner on Thursday evening. I am proud to be the host force chief constable again for such an important annual event and we are delighted you have chosen to return to Lincolnshire for the seventh year in succession.

Bill Skelly

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Belton Woods Hotel | 27th to 29th November 20196

Welcome

It is our absolute pleasure that the Association of Police Communicators presents to you APComm Academy 2019.

Having seen our annual conference grow in strength to strength over previous years, this is the first to take its new title. The name change, following members’ feedback and seeks to reinforce APComm’s commitment to providing the best opportunities in shared learning and continuous professional development.

As you will fully appreciate the role communications plays today is one of great significance. We see, more so then ever the value, efficient, effective and innovative communications can play in directly contributing to protecting people within the communities and networks our policing organisations serve.

In recognition of the growing complexities and pressures communication professionals face, we were keen to focus this year’s event on three critical areas. So the golden threads you will find running throughout the three days of our Academy are:

• Support for the welfare and wellbeing of all our members.

• The provision of relevant skills and development opportunities for members.

• A focus on the big issues and communications challenges facing policing.

APComm is your network so we hope that not only will you find Academy 2019 an incredibly thought-provoking and eye-opening experience, we also hope you will have the chance to meet colleagues from across the country, share your experiences and grow your professional network.

It is our privilege to represent such incredible people in a profession we are passionate about. So we would encourage you to absorb, enjoy and please do let us know your feedback from this year’s event.

Finally a massive thank you to everyone who has supported us in making Academy 2019 happen alongside all of the other training and development sessions APComm has hosted throughout the year.

Kate Quilley and Ruth ShulverCo–Chairs

Kate QuilleyCo-Chair

Ruth Shulver Co-Chair

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APComm 2019 Academy7

AgendaWEDNESDAY

REGISTRATION AND CHECK IN

from 1230 BUFFET LUNCH IN STANTONS BRASSERIE

HOSTED BY: KATE QUILLEY, CO-CHAIR AND HEAD OF CORPORATE COMMUNICATIONS FOR WARWICKSHIRE POLICE

PLEASE TAKE YOUR PLACES IN THE MAJOR OAKS SUITE BY 1315

1315 Academy Opening

Ruth Shulver | Kate Quilley Co-Chairs of the Association of Police Communicators

1325 Overview – The communications Landscape and our ChallengesChief Constable of Staffordshire Gareth Morgan, Chair of the National Police Chiefs Council (NPCC) Communications Advisory Group considers the communications challenges policing has faced during 2019, and looks at what lies ahead in the communications landscape for 2020.

Chief Constable Gareth Morgan, Director of Senior National Assessment Centres and the NPCC chair of the Communications Advisory Group

1400 Employee Engagement, Now More than Ever Nita Clarke is the Director of the Involvement and Participation Association (IPA), Britain’s leading organisation delivering workplace support for good employment and industrial relations. She was vice-chair of the MacLeod Review on employee engagement and continues to work with David MacLeod on the national Employee Engagement task force, launched by Prime Minister David Cameron in March 2011.Engaged employees are a vital part of any organisation and policing is no different. Nita will talk about what organisations need in order to have effective engagement – and the importance of the four strategic enablers. She will also talk about the clear and obvious links between engagement, wellbeing and performance.

At a time when demand is rising and the public expect more than ever from public services, this session will focus on the need for effective and sustained employee engagement – now more than ever.

Nita Clarke, Director, Involvement and Participation Association and Co-Chair of the Government Task Force

1500 REFRESHMENTS AND SPONSOR TIME

1530 Breakout Sessopms – choice of:

Option 1 | HAWTHORNE 1

• Workshop - Leadership Skills for Senior Police Communicators – Influencing and NegotiatingAn interactive workshop which considers whether senior police communications professionals are ready for the new leadership challenge.

Chief Constable Gareth Morgan, Director of Senior National Assessment Centres and the NPCC chair of the Communications Advisory GroupSupported by:

Lisa Benbow, Head of Corporate Communications for Staffordshire Police | Staffordshire Fire & Rescue

Follow us on Twitter @apcomm999 join the conversation at #APCommAcademy19

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Belton Woods Hotel | 27th to 29th November 20198

Option 2 | MAJOR OAKS SUITE

• Engagement in Practice – The Evidence, the Experience and the EndgameHaving an engaged workforce delivers improved motivation, morale and alignment to our purpose, which then translates to improved quality of service and outcomes for victims of crime. What’s not to like? Why is the journey so difficult in policing? And where does communications fit in? This immersive workshop will help you explore and benchmark where your force is on the EE journey, providing data, evidence and best practice to help you on your way. In the current climate it’s the evidence that matters, so being able to show that EE impacts on the performance of your workforce really counts.

Facilitated by:Nita Clarke Director, Involvement and Participation Association and Co-Chair of the Government Task ForceLiz Riding, Head of Media and Engagement – Lancashire Constabulary

Supported by: Clare Mills, Head of Corporate Communications and Engagement– Wiltshire Police

Option 3 | HAWTHORNE 2

• ‘Starting the Conversation: Wellbeing, Resilience and Communications’Some of the biggest issues that affect the wellbeing of officers and staff is the increasing pressure and types of demands placed upon them while at work. This is why wellbeing, and everything that means, needs to become part of daily business.

Come along to this workshop to hear first-hand from a former police communicator, Jenna Flanagan, about what the national wellbeing service, through Oscar Kilo, can offer in terms of support, evidence based resources, toolkits and training.

Facilitated by:Jenna Flanagan, Digital Resource and Engagement Manager for Oscar Kilo and the National Police Wellbeing Service

Supported by:Kate Quilley, Head of Corporate Communications – Warwickshire Police

1630 Building Behaviour Change into Police CommunicationsThis session will give an introduction to behavioural insights and how they can be applied to communications across police forces. We will cover how to create police communications that are based on good evidence, focused on behaviour change and evaluated rigorously.

Ollie Sugg, Advisor, Behavioural Insight Team

1730 END OF ACADEMY DAY 1

The bar in the Major Oaks Lounge will be open from 1900

1930 HOT BUFFET DINNER AND NETWORKING IN THE MAJOR OAKS SUITE INCLUDING ‘VERY SHORT’ QUIZ!

Follow us on Twitter @apcomm999 join the conversation at #APCommAcademy19

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APComm 2019 Academy9

THURSDAY Major Oaks Suite

0845 ACADEMY – DAY TWO

HOSTED BY: CLARE MILLS, VICE CHAIR AND HEAD OF COMMUNICATIONS AND ENGAGEMENT (WILTSHIRE POLICE AND PCC) AND NICOLA ATTER, AND NICOLA ATTER, VICE CHAIR AND CORPORATE COMMUNICTIONS MANAGER (NORFOLK CONSTABULARY)

Review of the previous day and preview of today’s agenda

0900 Quick Fire Case Studies with panel discussion and questions

• Police Federation – Cyber Security AttackAnyone own a fax?When a cyber attack hit the headquarters of the Police Federation of England and Wales all systems were affected and sensitive data had been potentially breached. When it was felt it couldn’t get worse it did and a high level policing investigation involving Government began.This input will take you through the extreme communications challenges when systems are down.

Catherine Feast, Head of Communications – Police Federation of England and Wales

• Operation Trebor - Gatwick Drone AttacksLast Christmas, a malicious drone attack at Britain’s second largest airport closed the runway for 36 hours, disrupting 1,000 flights and the travel plans of 140,000 passengers. The police response and subsequent criminal investigation was the focus of intense public, media and political scrutiny. The incident was unprecedented at any airport in the world and has led to enhanced security nationally and internationally. Beth will chart Sussex Police’s operational and communications response and share key learning recommendations, relevant to any police communicator dealing with sites of critical national infrastructure.

Beth Durham, Head of Corporate Communications – Sussex Police

• Responding to Online Child Sexual Abuse Activist Groups (OCAGs) and Increasing Public Confidence in PolicingIn 2018 the increasing escalation of activity by Online Child Sexual Abuse Activist Groups (OCAGs) was declared a critical incident by the Police Service of Northern Ireland. Concerned about the rise in the number of incidents, the increasing public support for these groups and this type of aggressive vigilante behaviour, the organisation began developing a communications strategy to support the overall policing operation and increase public confidence in the work of detectives in the Public Protection Branch.Media Centre Manager Lorna Dobson and Gold Commander Detective Chief Superintendent Paula Hilman worked closely with NPCC lead ACC Dan Vajzovic to develop the communications strategy and national guidance regarding the activity carried out by OCAGs with the aim of co-ordinating and supporting the OCAG Delivery Plan in alignment with the National Vulnerability Action Plan across England, Wales, Scotland and Northern Ireland.

Lorna Dobson, Media Centre Manager, Corporate Communications – Police Service of Northern Ireland

• Breck’s Last Game – A Collaborative ProjectFollowing the success of Kayleigh’s Love Story – a film about 15-year-old schoolgirl Kayleigh Haywood who was murdered after being groomed online – Leicestershire Police was approached by Lorin LaFave, the mother of 14-year-old Surrey teenager Breck Bednar who was killed in Essex in 2014.Breck had been groomed through gaming sites and was murdered by an online “friend” he had gone to meet for the first time.

Follow us on Twitter @apcomm999 join the conversation at #APCommAcademy19

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Belton Woods Hotel | 27th to 29th November 201910

Lorin wanted Breck’s story to be told to help raise awareness of the online grooming of boys.Leicestershire Police took on the project, collaborating with Surrey Police, Essex Police and Northamptonshire Police to make it happen.This presentation outlines how the four-force collaboration delivered the project, what worked, and what was learned – from making the film and working closely with Lorin, to briefing and managing stakeholders across the country and co-ordinating a media launch and school roll-out in four force areas. The final product has been shown to thousands of school children in all four force areas, has won a string of awards, been adopted by Australian Federal Police and been viewed millions of times online.

Catherine Oakes, Leicestershire Police

Ruth Shulver, Co-Chair and Deputy Director for Media and Communication – Metropolitan Police Service

Claire Tomkins, Senior Communications Officer and Vulnerability Lead – Northamptonshire Police

1045 REFRESHMENTS AND SPONSOR TIME

1115 Stalking and Harassment – A Personal and Professional PerspectiveSince running for office in 2012 until October last year Sussex PCC Katy Bourne was harassed and stalked online and on the streets by a local man. His obsessive behaviour included publishing thousands of online posts, dozens of videos and repeated malicious and false allegations. Despite submitting six years’ worth of evidence the CPS advised that a criminal charge was not warranted so Katy had to resort to civil injunctions to get her stalker to desist. Katy will talk about how this experience and the murder of a young stalking victim made her determined to improve the police and prosecutor response to stalking and to raise the profile of a hidden but growing crime.

PCC Katy Bourne OBE, PCC – Sussex

1200 Breakout Sessions

Option 1 | CEDARS 1 AND 2

• PCC Communications – Challenges, Collaboration, IntegrationThey say communication is key, especially when it comes to working with our key partners. But there’s often a breakdown in communication between two of the most important communications functions in local policing, the police force and the Police and Crime Commissioner communications teams. This joint workshop brings together force and PCC communicators to look at how we can improve our working relationship in order to deliver effective communications. It will also include a short presentation on purdah and the dos and don’ts for communication teams ahead of the 2020 PCC elections.

Caroline Tozer, Cheshire OPCC Clare Mills and Zara-Ann Hughes, Wiltshire Police and OPCCClarissa Hawthorne, Association of Police and Crime Commissioners

Option 2 | HAWTHORNE 1

• Collaborative Work across the Public SectorWorking with others brings new ideas, drives innovation and creates opportunities for better and more efficient ways of working. The case for collaborative working across policing and public sector partners has never been more compelling. So how do you create successful collaborations? This session provides insights into the experiences of Staffordshire Police and Northamptonshire Police which have established collaborative arrangements with Fire & Rescue partners and explores the potential pitfalls and success factors which can lead to successful collaborative working arrangements with partners from across the public sector, including local resilience forums.

Richard Edmondson, Head of Corporate Communications – Northamptonshire PoliceLisa Benbow, Head of Corporate Communications – Staffordshire Police | Staffordshire Fire and Rescue Service

Follow us on Twitter @apcomm999 join the conversation at #APCommAcademy19

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APComm 2019 Academy11

Option 3 | HAWTHORNE 2

• When Social Media Goes Wrong – Challenges, Impact, Mitigation, Opportunities – share and tell facilitated sessionDay in day out we see police communicators do some fantastic work on social media. But we know that occasionally things do go wrong. So what do you do when you’ve inadvertently created a perfect Twitter storm, or when the Facebook comments are stacking up quicker than you can say Mark Zuckerberg? In this session we have a number of speakers talk through when social media has gone wrong for them, including what they did to address it and the valuable lessons they learned. There will also be the opportunity for questions and a group discussion.

1300 BUFFET LUNCH IN STANTONS BRASSERIE

1345 APComm AGM

1400 Violent Crime: Public Narrative and Communications ChallengesPersonal perspective of NPCC lead on the past year and what is to come, exploration of how the subject is covered in the public narrative and communications challenges.

Jackie Sebire, Assistant Chief Constable – Bedfordshire

1430 Miriam Brown, Senior Communications Manager – Violence, Metropolitan Police

1440 Mother of knife crime victim

1450 Panel session

1510 REFRESHMENTS AND SPONSOR TIME

1540 Police Uplift ProgrammeThe Conservative Government’s ambition to create 20,000 additional officers in the next three years has seen forces urgently revisiting their attraction and recruitment strategies. Programme Director, Janette McCormick and Head of Communications for the Uplift Programme, Keiley Gartland, will give an overview of the Programme, the national attraction focus, how national and local ambition can come together and what opportunities the Uplift Programme gives forces.

Keiley Gartland, Communications Lead for Uplift

DCC Janette McCormick, Strategic Lead – College of Policing

1640 Feedback session and hosted discussion based on the themes and learning outcomes of the day

1700 END OF ACADEMY DAY 2

1930 DRINKS RECEPTION AT THE MAJOR OAKS SUITE

2000 DINNER IN THE MAJOR OAKS SUITE, RAFFLE AND KARAOKE SMART DRESS

Follow us on Twitter @apcomm999 join the conversation at #APCommAcademy19

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Belton Woods Hotel | 27th to 29th November 201912

FRIDAY Major Oaks Suite

0915 ACADEMY – DAY THREE

HOSTED BY: RUTH SHULVER, CO-CHAIR AND DEPUTY DIRECTOR FOR MEDIA AND COMMUNICATION – METROPOLITAN POLICE SERVICE

Review of the previous day and preview of today’s agenda

0930 Facial recognition – is your comms ready to create confidence and avoid the pitfalls?With South Wales Police winning a judicial review on their use of facial recognition, forces up and down the country will increasingly start to consider its use locally. Understand the communications minefield with an interactive workshop where South Wales and the Met Police share their experiences as you work through scenarios on how to approach this controversial area.

D/Sergeant Sean Byron, NPCC Staff Officer for Facial Identification

Juliet Gardner, Communication Officer – South Wales Police

Ruth Shulver, Co-Chair and Deputy Director for Media and Communication – Metropolitan Police Service

1030 REFRESHMENTS AND SPONSOR TIME

1050 Whaley Bridge Incident – DerbyshireSaving the DamOn Thursday 1 August a small town in Derbyshire was evacuated due to fears that Toddbrook Reservoir dam wall would breach and flood the town. Derbyshire Constabulary Communications and Engagement team led on communications for the following week keeping residents and people across the country informed about what was happening.

Members from the team, together with an Inspector who led on the ground, will explain the timeline and what issues they faced along the way.

D/Inspector Adam Wilkins, Derbyshire Constabulary

Kate Viles, Media and Communications Manager – Derbyshire Constabulary

Katy Law, Media and Communications Officer – Derbyshire Constabulary

1215 VIDEO: NPCC Chair Martin Hewitt

Policing – The Challenges and Opportunities through Effective Communication

Ruth Shulver, Co-Chair and Deputy Director for Media and Communication – Metropolitan Police Service

1230 ACADEMY CLOSES AND BUFFET LUNCH

Follow us on Twitter @apcomm999 join the conversation at #APCommAcademy19

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APComm 2019 Academy13

Kate’s career started in local journalism, where she trained and worked for weekly and daily newspapers in the Midlands prior to becoming a Press Officer for Derbyshire Constabulary in 2006. Two years later she moved to Warwickshire Police on promotion to the role of Senior Press Officer, where she led the communications for a wide range of operations and campaigns.

Kate was appointed to the role of Head of Corporate Communications for both Warwickshire Police and West Mercia Police in February 2013. She created the alliance’s first shared communications function, delivering services to both forces and leading on the delivery of all aspects of communications and strategic advice.

In October this year the Corporate Communications function for the alliance was separated to provide standalone teams for each force. Since this time Kate has taken up the role of Head of Corporate Communications for Warwickshire Police a post she is honoured and privileged to hold in a force she holds extremely close to her heart.

In January 2019 Kate was elected as Co-Chair for APComm, an opportunity she is extremely passionate about and through which she has been working hard to support the well-being, networking and professional development of communication professionals across the country.

Biographies

Kate QuilleyCo-Chair and Head of Corporate Communications – Warwickshire Police

WEDNESDAYHOSTED BY:

Ruth ShulverCo-Chair and Deputy Director for Media and Communication – Metropolitan Police Service

As Co-Chair of APComm she is passionate about sharing best practice and organisational learning, professional development and promoting better collaborative inter-force/partnership working.

Ruth is Deputy Director for Media and Communication at the Metropolitan Police, providing senior communication advice to Management Board members and leading the communication team through a busy period of violence, increased protests, significant scrutiny of high profile investigations, the production and broadcast of The Met documentary, an uplift in campaign spending and changes to the internal communication approach. Ruth returned to the Met in 2018 after five years as Head of Comms for Surrey Police.

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Belton Woods Hotel | 27th to 29th November 201914

Nita ClarkeDirector, Involvement and Participation Association (IPA)

Employee Engagement, Now More than Ever

Nita Clarke is the Director of the Involvement and Participation Association (IPA), Britain’s leading organisation delivering workplace support for good employment and industrial relations. She was vice-chair of the MacLeod Review on employee engagement and continues to work with David MacLeod on the new national Employee Engagement task force, launched by Prime Minister David Cameron in March 2011.

She was appointed as Vice-President (employee relations) by the Chartered Institute of Personnel Development in January 2012, and is a visiting Fellow at Kingston University Business School. She was also a member of the Mutuals Task Force established by Cabinet Office Minister Francis Maude in 2011.

She was formerly the adviser on trade unions to Prime Minister Tony Blair, working as assistant political secretary in the Political Office at 10 Downing Street from January 2001 to June 2007. Her role included liaison with individual unions and the TUC, developing national policy in areas such as the two-tier workforce and work-life balance, supporting ministers by trouble-shooting in industrial disputes. Nita was a senior official with public services union UNISON from 1992 -2001. She is the author of the report, The way forward: trade unions and the third sector, commissioned by ACEVO.

Nita was awarded the OBE for services to employee engagement and business in the Queen’s birthday honours list 2013.

Gareth Morgan joined Staffordshire Police as Chief Constable in June 2017.

He embarked on his police career in 1990, when he joined West Midlands Police as a Constable, before being promoted to Sergeant, based in Birmingham. In 1996 he joined the Accelerated Promotion Scheme, and following this secured his promotion to Inspector. He continued to work in a variety of uniform and detective roles for a number of years.

In 2000, he was selected to attend the FBI National Academy at Quantico and on his return was promoted to Detective Chief Inspector.

2002 saw another promotion to Superintendent, where he was seconded to the Home Office, before a return to the West Midlands in 2003.

The next eight years saw Gareth take up a variety of roles within West Midlands Police, before attending the Strategic Command Course. In 2011 he was temporarily promoted and took up the post of Chief of Staff to the President of the Association of Chief Police Officers.

In July 2012 he joined Warwickshire Police and West Mercia Police as Assistant Chief Constable for local policing, before becoming Deputy Chief Constable at Avon and Somerset in 2016.

Gareth is Director of Senior National Assessment Centres and the NPCC chair of the Communications Advisory Group. He will take up a secondment from Staffordshire Police at the start of December 2019 to the College of Policing as director of the Strategic Command Course (SCC) until April 2020.

Gareth MorganChief Constable, Staffordshire Police Director of Senior National Assessment Centres and the NPCC chair of the Communications Advisory Group

Overview – The communications Landscape and our Challenges

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APComm 2019 Academy15

Liz RidingHead of Media and Engagement – Lancashire Constabulary

Engagement in Practice – The Evidence, the Experience and the Endgame

Liz cut her teeth in local print journalism before taking the leap into public sector PR and communications back in 1996. Law enforcement is where her heart lies and managing high profile, high risk investigations and operations are her bread and butter.

With over 20 years of communications experience under her belt there isn’t much that Liz hasn’t experienced. From managing the international media response to the Morecambe Bay Cockle Picking tragedy in 2003, to counter terrorism arrests, stranger murders and event planning – it’s all in a days’ work.

Since 2014, Liz has taken the lead on the development of staff engagement within Lancashire Constabulary resulting in positive improvements across all engagement factors. If you work for Lancashire, you are more proud, motivated and attached than ever before and you are more than likely to recommend the organisation as a great place to work. These are the positive outcomes of a prolonged and sustained engagement approach, which is now reaping rewards for staff and communities.

Her work has contributed to the Home Office’s Front Line Review recommendations and her team have won awards for effective behaviour change campaigns linked to engagement.

Liz is passionate about people and knows that her main strength is her team. In an ever changing environment where decisions can mean life or death, it’s those people that really count.

Nita ClarkeDirector, Involvement and Participation Association (IPA)See previous entry

Workshop - Leadership Skills for Senior Police Communicators – Influencing and Negotiating

Lisa BenbowHead of Corporate Communications for Staffordshire Police | Staffordshire Fire & Rescue

Lisa joined Staffordshire Police as Head of Corporate Communications in 2018 and now leads the shared corporate communications team for Staffordshire Police and Staffordshire Fire & Rescue following the launch of the new team in August 2019. Prior to this, Lisa was Director of Corporate Communications for international services and construction company Carillion from 2012 until its much publicised demise in 2018, with responsibility for internal and external communications, brand, government affairs and issues management (of which there were a lot!).

During her career, Lisa has held senior communication roles at a number of global manufacturing and distribution companies and was a Councillor on the CBI West Midlands Regional Council from 2015 to 2018 and a member of the Advisory Board for children’s charity Barnardo’s from 2014 to 2017.

Gareth MorganChief Constable, Staffordshire Police and Chair of NPCC CAGSee previous entry

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Building Behaviour Change into Police Communications

Jenna FlanaganOscar Kilo

Ollie SuggAdvisor – Behavioural Insight Team

‘Starting the Conversation: Wellbeing, Resilience and Communications’

Having led on the initial design and development of Oscar Kilo, Jenna is now the Digital Resource and Engagement Manager for Oscar Kilo and the National Police Wellbeing Service.

She holds a BA (hons) Degree in Public Relations from the University of Central Lancashire and has 12 years’ experience in communications roles across policing both locally and nationally.

Having spent seven years of her career as a Press Officer in Lancashire Constabulary, she has experienced some of the many challenges faced by police communicators across the country and believes strongly in bringing the role of communications in line with other front-line operational roles.

Before joining the police in 2007, Jenna had built up wider communications experience across private, public and third sectors in a variety of roles.

She is passionate about people, influencing change and encouraging conversation at every level. She sits on the Executive Board for Lancashire Constabulary’s Women’s Network providing communications and engagement support.

Outside of work Jenna is wife to a former serving Lancashire Police Officer and mum to a five year old boy. She also uses her communications expertise to support local charities in her spare time

Ollie is an Advisor at the Behavioural Insights Team, with a focus on policing and crime. The Behavioural Insights Team is a social purpose company that aims to generate and apply behavioural insights to inform policy, improve public services and deliver results for citizens and society.

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Clare is Head of Corporate Communications and Engagement for the shared service corporate communications team for Wiltshire Police and Police and Crime Commissioner for Wiltshire and Swindon.

Clare has nearly 20 years’ experience in police communications in Northamptonshire and Bedfordshire and Wiltshire, where she moved to in 2007. She is responsible for the development of the Force strategic internal, external and digital communication and engagement approach and leads on the Force and OPCC Recognition process. Clare also leads, through the shared service structure, on strategic communications and media delivery for the Police and Crime Commissioner for Wiltshire and Swindon.

Clare was responsible for heading up the strategic communications and media approach for the inquiry into allegations of non-recent child abuse against the late Sir Edward Heath. She has also more recently led the significant communications and media for the local response to the Salisbury poisonings, which saw Wiltshire Police lead in the bringing together of multiple partners at both a local and national level to co-ordinate the response phase of the consequence management element of this global incident.

She is a Vice Chair for APComm, and is passionate about sharing best practice and supporting police and PCC communications colleaues across the country.

Clare MillsVice Chair and Head of Corporate Communications and Engagement – Wiltshire Police and PCC

An accomplished, skilled and politically astute public relations professional, Nicola has over twenty years of experience in public and stakeholder affairs, internal and external change communications, media relations and marketing campaigns. In the last five years, she has led the corporate communications team at Norfolk Constabulary, providing a public service to the population of Norfolk and dealing daily with stakeholders common to all public sector organisations in the county. In the past two years, to further her professional development and communications acumen, she gained a Level 3 Institute of Leadership and Management qualification. She is also a Vice Chair of the Association of Police Communicators (APComm), offering her the opportunity to influence communications development nationally within the policing and public sector.

Nicola AtterVice Chair and Corporate Communications Manager – Norfolk Constabulary

THURSDAYHOSTED BY:

Catherine is currently the most senior comms advisor for the staff association representing 120,000 police officers across England and Wales. Her team has won several industry awards, most recently best team in October 2019 in the Association Excellence Awards, and has been responsible for leading campaigns such as Protect the Protectors which resulted in a change in the law to help better protect emergency service workers. Originally a journalist she has worked in public sector communications for the last 25 years, in policing, law enforcement, prison service and local authority roles, leading across the range of communications disciplines including media, marketing, campaigns, PR, digital, internal and membership engagement. High profile and crisis management incidents include Plebgate at Westminster with MP Andrew Mitchell, £1m internal fraud, numerous murders, public order incidents and naughty police officers aplenty.

Catherine FeastHead of Communications – Police Federation of England and Wales

Police Federation – Cyber Security Attack

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Beth DurhamHead of Corporate Communications – Sussex Police

Operation Trebor - Gatwick Drone Attacks

Beth has a enjoyed a career in journalism, policing and political PR spanning more than 20 years.

Having worked as a local print journalist, she moved into police communications in Norfolk in 2004 where, on promotion to management, she led the communications response to many high profile and complex incidents and criminal investigations including Operation Cabin (‘Climategate’), the hacking of climate research data at the University of East Anglia, the multi-agency response to national flood risk and the multiple-fatality USAF helicopter crash in 2014.

As head of service in the public sector, and against a backdrop of reduced budgets, Beth has developed a number of highly-productive and award-winning communications teams focused on maximising collaborative opportunities and testing new ground.

This was most recently evidenced in her role as the strategic lead for a controversial £1 billion multi-sector economic partnership in the UK’s fastest growing city of Cambridge where, working in a highly politicised environment, she developed and oversaw its successful repositioning.

In 2018, she launched her own consultancy specialising in crisis communications and this led to her providing post-incident support to Sussex Police in the aftermath of the Gatwick drone attacks. She was appointed as Head of Communications in September 2019.

Beth is a champion of professional development for police communicators and recently gained Chartered Public Relations Practitioner status with the Chartered Institute of Public Relations (CIPR).

Lorna DobsonMedia Centre Manager, Corporate Communications Department – Police Service of Northern Ireland

Responding to Online Child Sexual Abuse Activist Groups (OCAGs) and Increasing Public Confidence in Policing

Lorna has just over 20 years’ experience within the communications sector, starting her career off in public relations and political communications in Dublin before joining the PSNI Corporate Communications Department as a press officer in 2003. She has been in her current role as Media Centre Manager for just over 12 years and manages a team of 3 senior press officers, 6 press officers and 1 student intern press officer covering a 24/7 service to the organisation and media. As part of her role, Lorna has provided communications advice and support for complex high profile cases and critical incidents including the murders and attempted murders of police officers and prison staff, the 2012 Union flag protests and the PSNI Human Tissue Audit.

Lorna is the organisational communications lead for the PSNI Major Incident Emergency Plan, Protect & Prepare working group, Project Servator and the Biometrics Retention & Deletion project. She currently leads on the strategic communications and media approach for several Public Protection Branch complex investigations involving hundreds of allegations concerning the treatment of patients at Muckamore Abbey Hospital, the treatment and the care provided to residents at Dunmurry Manor Care Home, and has responsibility for overall communications for historical sexual abuse cases.

Lorna is married and mum to three young children and a beagle puppy who keep her extremely busy when journalists are not!

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Catherine OakesDeputy Head of Strategic Communications and Public Engagement and Media Services Manager – Leicestershire Police

Breck’s Last Game – A Collaborative Project

Catherine Oakes is the Deputy Head of Strategic Communications and Public Engagement and Media Services Manager at Leicestershire Police.

She is responsible for the force’s media relations activity, leading the team’s communications response to major and critical incidents and shaping the department’s long-term communications strategy. In addition, she also oversees communications activity delivered on behalf of East Midlands Special Operations Unit.

A former journalist, Catherine joined Leicestershire Police as the Head of Crime and Critical Incident Communications five years ago. She has previously worked in a variety of communications roles at both Nottinghamshire Police and South Yorkshire Police and more further afield in Australia.

Claire Tomkins,Senior Communications Officer and Vulnerability Lead – Northamptonshire Police

Claire is Senior Communications Officer and Vulnerability Lead for Northamptonshire Police. She joined the force as a press officer nearly eleven years ago, working as a News Producer for the Office of the Police and Crime Commissioner for two of these. More recently, she was seconded to Leicestershire Police between 2017 – 19, working in a unique, dual-force role to raise awareness of child exploitation across the partnerships in both force areas.

Claire is passionate about supporting the work of the Public Protection department and helping raise awareness of all forms of vulnerability.

Ruth ShulverCo-Chair and Deputy Director for Media and Communication – Metropolitan Police ServiceSee previous entry

Katy Bourne OBEPolice and Crime Commissioner for Sussex

Stalking and Harassment – A Personal and Professional Perspective

Katy was raised and schooled in Sussex before graduating from Aberystwyth University. She still lives in mid-Sussex, is married to Kevin and has two adult sons. She was a successful business woman before entering politics and retains a keen interest in innovative business start-ups especially green technologies.

Katy is in her second term as Police and Crime Commissioner (PCC) for Sussex. She was first elected in 2012 and re-elected in 2016, when she more than doubled her majority. The PCC’s role is to hold the Chief Constable of Sussex Police to account for the performance of the Force, effectively making the police answerable to the communities they serve.

Katy is responsible for setting the strategic direction and priorities for Sussex Police through the Police & Crime Plan. This includes setting the police budget and local police precept – the amount residents pay for policing in their council tax. She also has a statutory duty to commission support services for victims of crime and to deliver community safety initiatives including restorative justice and crime reduction grants.

She brings a genuine passion and commitment to make a difference and her work to support victims of crime has won her praise from successive Home Secretaries and Prime Ministers. Katy was also nationally recognised for founding the award-winning Sussex Youth Commission in 2013 and the Sussex Elders’ Commission in 2015.

Katy is a former Director of the Board of the College of Policing and former advisor to the editorial board of the Guardian Public Leaders Network. She is currently Chair of the Sussex Criminal Justice Board; Chair and National Spokesperson of the Association of Police & Crime Commissioners Digital Policing & Technology Portfolio; and Chair and a non-Exec Director of the national Police ICT Company.

Katy was awarded an OBE in the Queen’s Birthday Honours in June 2019 and elected as Chair of the APPC in July.

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Caroline Tozer MCIPRSenior Communications Officer – Cheshire OPCC

PCC Communications – Challenges, Collaboration, Integration

Caroline is an experienced communications professional with a wide range of experience working at a senior level in fast-paced public sector communications departments.

She started her career as a Broadcast Journalist working for the BBC and commercial radio stations across the North West and North Wales. During her time in local radio, she reported on some of the nation’s most high profile stories, including the April Jones disappearance and subsequent trial and the Hillsborough investigation.

Caroline made the move into public sector communications in 2014 working as a Communications Manager for a housing association and then a leisure trust while still covering breakfast news reading shifts at Global Radio at weekends.

She finally hung-up her microphone in 2017 when she joined the Office of the Police and Crime Commissioner for Cheshire as Communications Lead. The role is fast-paced and varied and sees her planning and managing all communications activity for the office as well as acting as a strategic advisor to the Commissioner on all media related issues.

Caroline has recently gained her CIPR Professional PR Diploma from the PR Academy in London. Her passion is reputation management and after gaining her experience in a busy news room, she enjoys working in the pressurised environment that crisis communications brings.

Clarissa HawthorneCommunications Advisor – Association of Police and Crime Commissioners

Clarissa is a national-award-winning, very experienced Communications Manager with a proven track-record in delivering superb external campaigns across print, digital media, video and for organising national events.

She joined the APCC in May 2018 and is responsible for developing and delivering an ambitious programme of external communications to enable the Association’s Members to convey their national priorities to the public, the wider Policing family, as well as the Criminal Justice stakeholders and the Government.

Clarissa’s earlier career was in producing national broadcast-television, mostly on prime-time BBC programmes such as Watchdog; Watchdog Healthcheck; Rogue Traders and Esther. She then moved to a different challenge with nine years of public sector experience including as comms manager, for Sussex Police, then for the Office of Sussex Police and Crime Commissioner as well as a year-long secondment to The Police ICT Company.

Her strong suites are innovative social media and video campaigns, which has won her several awards including the Best Public Sector Campaign at the 2016 UK Social Media Communications Awards.

Zara HughesCommunications Officer – Wiltshire Police and Police and Crime Commissioner

Zara is a Communications Officer working within the Wiltshire Police and Police and Crime Commissioner shared service Communications and Engagement Team.

Zara has worked in the team for the past two years, responding to many incidents on behalf of both the Chief Constable and the Police and Crime Commissioner.

Prior to this, she has worked in local journalism, the NHS and the third sector. Highlights during her career so far include working on the Novichok major incidents in Salisbury and Amesbury and producing proactive releases that led to the Police and Crime Commissioner becoming a prominent figurehead during a response dominated operation.

Clare MillsVice Chair and Head of Communications and Engagement – Wiltshire Police and PCC

See previous entry

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Collaborative Work across the Public Sector Violent Crime: Public Narrative and Communications Challenges

Richard EdmondsonHead of Corporate Communications – Northamptonshire Police Jackie Sebire

Assistant Chief Constable – Bedfordshire

Rich has been head of Corporate Communications at Northamptonshire Police since 2014. He joined policing in 2013 as News and Publishing Manager for the OPCC which, at the time, also managed the press function for the Force.

With Northamptonshire having begun a significant change programme in 2019, he heads a team of 15 staff responsible for the delivery of internal and external communications, staff engagement, digital development and public awareness campaigns. Rich manages communications on critical incidents and a number of ongoing complex investigations.

In 2015, his team began managing all operational fire communications for Northants Fire and Rescue. Rich is also media lead for the Northamptonshire Safeguarding Children Partnership with significant experience in the media management of Serious Case Reviews and high profile child protection cases.

Previously a journalist who worked variously as a reporter, news editor and assistant editor at daily newspapers in the East and West Midlands and Yorkshire, he is a keen runner and long-suffering QPR fan.

Assistant Chief Constable Jackie Sebire joined Bedfordshire Police in 2016 and currently oversees all of community policing and crime investigation for the force. She has more than 25 years’ police experience, with the majority spent as a detective in homicide and serious crime investigations with the Metropolitan Police. She was the senior investigating officer for a number of high profile cases including the ‘Spy in the bag’ case and the conviction of Britain’s youngest hit man.

Jackie’s currently the National Police Chiefs’ Council lead for serious violence and has regularly spoken publicly both in the media and at a series of events on the issue.

She was recently invited to give a talk at the United Nations in New York as part of the Commission on the Status of Women.

Jackie has a PhD in Forensic Psychology and in January 2016 was appointed a Visiting Scholar at the University of Cambridge, She has published a number of articles in relation to domestic abuse and risk management. She has also advised the Police Service of Trinidad and Tobago on best practice in Homicide Investigation.

Lisa BenbowHead of Corporate Communications – Staffordshire Police | Staffordshire Fire and Rescue Service

See previous entry

Miriam has 19 years’ experience within communications with the last eleven spent in the policing environment. She has spent the last year as Senior Communications Manager in the Metropolitan Police overseeing their violent crime portfolio but is delighted to be taking up her new post as Head of Corporate Communications for West Mercia Police in December.

Prior to her transfer to New Scotland Yard, Miriam joined Avon and Somerset Constabulary in 2008 where she was an Area Communications Officer. During her service she held Force portfolios across a range of crime types including dangerous drug networks, harmful traditional practices, organised and rural crime. She was also responsible for running a youth

Miriam Brown Senior Communications Manager – Violence, Metropolitan Police

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Police Uplift Programme

Keiley GartlandCommunications Lead for Uplift

DCC Janette McCormick QPM Strategic Lead, College of Policing

Keiley has been seconded onto the Police Uplift Programme as Head of Communications from her home force of West Midlands.

Chief of Staff for the last four years, Keiley has driven the force’s engagement and communications strategy at senior leadership level.

Prior to that, she was Head of News and Social Media for the force across a ten year period, leading on external communications for a number of significant critical incidents.

In life before policing, Keiley was PR manager for Telewest Communications and started in communications as Communications Manager for national charity, National Institute for Conductive Education. Out of work, Keiley admits to being an avid traveller and huge fan of cheese!

DCC Janette McCormick joined the College in February 2019 to advise on workforce development, initially focusing on improving the College service for officers and staff who wish to develop their knowledge and skills.

Since July 2019, Janette has been seconded to the Home Office as Programme Director, working closely alongside the National Police Chiefs’ Council (NPCC), to oversee the coordination work to deliver the government’s pledge to deliver 20,000 new police officers over the next three years.

DCC McCormick’s policing career began with Greater Manchester Police in 1989 where she worked in areas including roads policing, neighbourhood policing and communications. She was appointed Assistant Chief Constable of Cheshire Constabulary in 2010 and subsequently promoted to Deputy, and then temporary Chief Constable. She has been a strategic public order and firearms commander since 2008, and national police spokesperson for Gypsies and Irish Traveller issues and Lead for Disabilities.

While working in Cheshire, DCC McCormick was responsible for the delivery of the Constabulary’s change and leadership programmes. She guided the roll out of a new operating model for the force with the introduction of technology to support more agile, modern ways of working providing better contact and connection with the public, as well as readily accessible information to the front-line.

In her previous role she led on collaborations, including the development of shared business services across four forces and implementation of a combined Police and Fire corporate services. Janette also worked with partners, including health and social care to develop an integrated response for individuals and families dealing with complex needs and domestic abuse.

outreach project “Live and Unsigned” in conjunction with BBC Introducing and The Glastonbury Festival, for which she received a Commendation. In 2014 she spent a year as a Staff Officer and was involved in multi-agency CSE work and the implementation of organisational learning after a high-profile death following police contact. In 2017 she was seconded to Surrey Police as their Senior Media and Communications Manager for a year where she was responsible for the News and Media Team during several high-profile trials and inquests. She was also the strategic lead for the Force’s “Visibility and Accessibility” behaviour change work. Miriam has also been a Special Constable since 2013.

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Ruth ShulverCo-Chair and Deputy Director for Media and Communication – Metropolitan PoliceSee previous entry

Facial recognition – is your comms ready to create confidence and avoid the pitfalls?

Juliet GardnerCommunication Officer – South Wales Police

Sean ByronNPCC Staff Officer – Metropolitan Police Service

Juliet Gardner has been part of the South Wales Police Communications and Media team since March 2014, delivering both external and internal comms disciplines.

Juliet is the force communications lead for Facial Recognition. She has worked alongside the operational facial recognition team since May 2017, when the technology was first used at the Champions’ League Final in Cardiff, and has provided comms advice and narrative on AFR at a strategic and Chief Officer level for 2½ years.

Prior to joining South Wales Police she had 24 years at the Met Office, serving her last 7 years as Senior Strategic Relationship Manager for ITV and BBC News & Weather teams – not the most obvious move from weather to policing!

Outside interests include crazy walking challenges for various charities. Stupidest yet being a 100K walk - taking in all four stadiums in South Wales (Parc y Scarlets, Liberty Stadium, Principality Stadium and Rodney Parade) - in 24 hours for Motor Neurone Disease.

Sean Byron has been the NPCC Staff Officer for Facial Identification since 2014. Sean joined the MPS in 1993. He served 12 years in Tottenham, Haringey; then at: the Crime Academy’s Specialist Investigative Faculty; the Central Public Protection Unit, TPHQ; the NPIA/Home Office as the National Business Change Manager for PND (where, amongst other things, he led on the introduction of Facial Search within PND in 2014); the National CT Police Operations Centre; the ‘Operational Communications in Policing’ team as Product Advisor to NLEDP; then, in July 2019 he joined ‘Met Operations, Specialist Capabilities’, assisting the MPS with progress on Live Facial Recognition. He is happily married with 3 ‘children’, 4 dogs and a snake!

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Whaley Bridge Incident – Derbyshire

Detective Inspector Adam WilkinsDerbyshire Constabulary

Katy LawMedia and Communications Officer – Derbyshire Constabulary

Kate Viles Media and Communications Manager – Derbyshire Constabulary

Adam has seven years’ service with Derbyshire Constabulary roughly split 50/50 between uniform and CID roles. He has worked as a Public Order Commander for the last two years.

He is currently the DI on the Digital Investigations Unit. This includes the Cyber Crime Unit, Digital Media Investigators, Digital Forensics Unit and Communications Data Investigators.

Adam attended as an initial responder to Whaley Bridge with a number of other officers for the evacuation on the Thursday 1 August. He was the daytime Operational Commander from Sunday 3rd August, to the day the residents returned.

Katy has nine years’ experience in the marketing and communications industry. She began her career in Oxfordshire working for a children’s publisher as Marketing Editor.

In 2014, she moved on to the first of several roles in higher education at Oxford University Students’ Union. Two years later Katy took on a temporary role as Marketing Manager at Sheffield Hallam Students’ Union and had a brief stint in Nottingham Trent University’s marketing team, before being appointed as Media and Communications Officer at Derbyshire Constabulary in 2017.

Katy has experience in media relations, crisis communications, digital communications and marketing campaign management.

Kate has worked for Derbyshire Constabulary for 20 years where she started as an apprentice. During that time she has had a number of roles ranging from PA/Office Manager to a Marketing Officer.

She started in the Communications Department 11 years ago and after six years of being a Media and Communications Officer she was successful in becoming the Media and Communications Manager, a roll that she has been in since March this year.

Kate has a team of six including a Multi-Media Officer, Media and Communications Officers and Safer Neighbourhood Communication Officers.

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Delegate and Speaker List

Clarissa Hawthorne APCC

Alice Light Avon and Somerset

Amanda Bowman Avon and Somerset

Kimberley Holder Avon and Somerset

Liz Drury Avon and Somerset

Lucy Greenberry Avon and Somerset

Niamh Byrne Avon and Somerset

Zoe Almond Avon and Somerset

Zoe Hebden Avon and Somerset

Charlotte Parker Bedfordshire

Jackie Sebire ACC Bedfordshire

Gosia Grabczak Bedfordshire

Jodie Miller Bedfordshire

Jon Vale Bedfordshire

Julie Allen Bedfordshire

Leigh Smith Bedfordshire

Ollie Sugg Behavioural Insight Team

Amy Lee British Transport Police

Chris Newton British Transport Police

Daisy Collingwood British Transport Police

Jordan Bluer British Transport Police

Matt Woodhouse British Transport Police

Chloe Cryne Cambridgeshire

Chris Lydiksen-Bond Cambridgeshire

Kay Cam Cambridgeshire

Laura Wilson Cambridgeshire

Catherine Kimberley Cambridgeshire OPCC

Jonathan Evans Cheshire

Shelley Smith Cheshire

Caroline Tozer Cheshire OPCC

Gareth Morgan Chief Constable, Staffordshire

Emma Dudman Cleveland

Kimberley Walker Cleveland

Janette McCormick DCC Strategic Lead - College of Policing

Daniel Maguire College of Policing

James Baker College of Policing

Nicola Kipling College of Policing

Simone van Riet College of Policing

Susie Hill College of Policing

Aimee Latimer Counter Terrorism

Laura Evans Counter Terrorism

Lynne Arnold Counter Terrorism

Matt Langham Counter Terrorism

Rach O’Sullivan Counter Terrorism

Ben Sherwin Derbyshire

Donna Jordan Derbyshire

Jonny Birkin Derbyshire

Kate Viles Derbyshire

Katy Law Derbyshire

Rebecca Malpass Derbyshire

Adam Wilkins Derbyshire

Charlie Loudon-Griffiths Devon & Cornwall

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Janka Hartwell Devon & Cornwall

Steven Grant Devon & Cornwall

Tanya Croft Devon & Cornwall

Gill Gordon Devon & Cornwall /Dorset

Kristian Ward Devon & Cornwall /Dorset

Nita Clarke Director, Involvement and Participation Association and Co-Chair of the Government Task Force

Sarah Harris Durham OPCC

Ben Cole Dyfed-Powys

Emma Northcote Dyfed-Powys

Matthew Stanton Essex

Sarah Rowe Essex

Darren Horsman Essex (Office of the Police, Fire & Crime Commissioner for Essex)

Andrea Lamb Gloucestershire

Ashleigh Doyle Gloucestershire

Daniel White Gloucestershire

Jo Webb Gloucestershire

Natalie Stephens Gloucestershire

Jade Byrne Greater Manchester

Matthew Taylor Greater Manchester

Robert Birkett Greater Manchester

Victoria Custy Greater Manchester

Sarah Keaveny Greater Manchester Combined Authority

Rhodri Guest Gwent OPCC

Charlotte Tilling Hampshire

Julie Jones Hampshire

Marisa Charles Hampshire

Michelle Lees Hampshire

Keith Fairbank Kent OPCC

Anna Smith Lancashire

Liz Riding Lancashire

Natalie Burtonwood-Wilson Lancashire

Sarah Gough Lancashire

Victoria Hepworth Lancashire

Zoe Graham Lancashire

Catherine Oakes Leicestershire

Katharine Razak Leicestershire

Liz Mattock Leicestershire

Narinder Punia Leicestershire

Rachel Lynch Leicestershire

Sophie Thundow Leicestershire

Amy Burrow Leicestershire (EMSOU)

Lucy Bogustawski Lincolnshire

John Horton Lincolnshire

Julia Lovett Lincolnshire

Sandra Mason Lincolnshire

Tony Diggins Lincolnshire

Laurie Stocks-Moore Merseyside

Megan Waller Merseyside

Chloe Griffiths Merseyside - OPCC

Chris Greenwood Metropolitan Police Service

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Ruth Shulver Metropolitan Police Service

Annabel Rusbridge-Thomas Metropolitan Police Service

Elaine Foster-Searle Metropolitan Police Service

Elly Roberts Metropolitan Police Service

Helena Hickey Metropolitan Police Service

James Avey Metropolitan Police Service

James Nadin Metropolitan Police Service

Jo Hudson Metropolitan Police Service

Mellissa Robinson Metropolitan Police Service

Sean Byron Metropolitan Police Service

Siobhan Helps Metropolitan Police Service

Claire Milner-Smith Norfolk

Nicola Atter Norfolk

Nina Green Norfolk

Craig Millar North Wales

Mark Jones North Wales

Carys Samuel North Yorkshire

Hannah Popplewell North Yorkshire

Sam Beattie North Yorkshire

Simon Jones North Yorkshire (Office of the Fire and Crime Commis-sioner)

Claire Tompkins Northamptonshire

Denise Langford Northamptonshire

Nicky Mawer Northamptonshire

Richard Edmondson Northamptonshire

Deborah Denton Northamptonshire Police, Fire and Crime Commissioner

Adrian Pearson Northumbria - OPCC

David Bailey NPCC Digital Policing Portfolio

Jacqui Hanson Operation Hydrant

Natalie Reed Operation Hydrant

Jenna Flanagan Oscar Kilo

Johanna Duckworth Oscar Kilo

Mary Goves Oscar Kilo

Suzanne Heys Oscar Kilo

Laura Gregory Police Federation

Sophie Garrod Police Federation

Catherine Feast Police Federation

Colin Scott Police Scotland

Linda McLean Police Scotland

Steve Smith Police Scotland

Lee McArdle PSNI

Lorna Dobson PSNI

Huw Silk South Wales

Jennifer Collins South Wales

Juliet Gardner South Wales

Richard Watkins South Wales

Carrie Goodwin South Yorkshire

Gael Stigant South Yorkshire

Fiona Topliss South Yorkshire OPCC

Amanda Ball Speaker

Ailis O’Rourke-Batten Sponsor: Police Crime Prevention Initiatives

Julian Hurst Sponsor: Police Crime Prevention Initiatives

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Elliott Deeks Sponsor: PR Gloo

Shona Thatcher Sponsor: PR Gloo

Steve Miller Sponsor: PRCA

Louisa O’Sullivan Sponsor: Vuelio

Stephan Israel Sponsor: Vuelio

Charlotte Slaney Staffordshire

Heather Challinor Staffordshire

Joanne Hunt Staffordshire

Lisa Benbow Staffordshire

Lydia Hooley Staffordshire

Rachel Clarkson Staffordshire

Sophie Kelly Staffordshire

Clare Williams Staffordshire OPCC

Emily Bladon-Selsby Staffordshire OPCC

Samantha De Vere Staffordshire OPCC

Samantha Harris Staffordshire OPCC

Colin Adwent Suffolk

Aga Kasprzyk Surrey

Helen Wilson Surrey

Jim Pusey Surrey

Kaitlin Macdonald Surrey

Karen Parker Surrey

Lindsay Abbassi Surrey

Tara Bunker Surrey

Beth Durham Sussex

Hannah Butt Sussex

Natalie Patrick Sussex

Rebecca Turner Sussex

Katy Bourne Sussex PCC

Emily Boneham Thames Valley

Jack Abell Thames Valley

Maeve Chappell Thames Valley

Neil Hawkins Thames Valley

Vicky O’Hare Thames Valley

Heather Sherkunov Thames Valley OPCC

Keiley Gartland Uplift Programme

Catherine Foster Warwickshire

Kate Quilley Warwickshire

Lucy Kelly Warwickshire

Eleanor Harris West Mercia

Samantha James West Mercia

Asim Janjua West Midlands

Hannah Fitzgerald West Midlands

Jaspreet Jagdev West Midlands

Sharn Braich West Midlands

Jennifer Walker West Yorkshire (NPAS)

Clare Mills Wiltshire

Kate Taylor Wiltshire

Scott McPherson Wiltshire

Vicky Craig Wiltshire

Zara Hughes Wiltshire

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Lincolnshire, the home of the National Police Communicators Course now in its 33rd year, and the Strategic Media Handling Course

Police Communicator Courses - the PP series

Is designed for recently appointed police and PCC communicators, although the content of the course is constantly updated and those in post for some time will benefit from the experience. It has the reputation of a two week course crammed into one and consists of a range of presentations and practical sessions all designed to be relevant to people dealing with the media in a law enforcement environment.

Comments from Participants who have completed the most recent Police Communicators Course (PP62):

Excellent – I leave here with greater confidence and understanding of police comms and was particularly impressed by the calibre of speakers

Can’t speak highly enough of this course – great leaders, wonderfully constructed sessions, powerful, educational and insightful …

Really great week … brilliant course with great people … speakers, facilitators and organisers did a fantastic job!

I felt I have learned more on this one week course than I could possibly have done in years of my career.

Without a shadow of doubt, the most enjoyable, thought-provoking and relevant course that I have ever attended …

Strategic Media Handling Course – PPD series

Is a development course for police communicators and senior police officers. It is a combination of a number of major incident case studies and practical sessions designed to provoke strategic thinking and an all day session on developing a media strategy for a crisis.

Comments from Participants who have completed the most recent Strategic Media Handling Course:

Really challenging but thought provoking – excellent overall organisation.

Really useful development and useful next stage from the press officers course.

A great follow-on course with no repetition from the previous PP course.

Fantastic advice and strategies for coping in crisis situations.

I really enjoyed this course and wish I’d been able to go on it sooner – very well organised and planned.

Intense and enjoyable – clear and concise presentations and very relevant insights.

Much enjoyed it and very useful thank you!

Schedule for the PP course:PP63: Sunday 15th March to Friday 20th March 2020

Schedule for the PPD course:PPD27: Tuesday 24th to Friday 27th March 2020

The most recent course brochure can be viewed at: www.lincs.police.uk/mediacourses

For further details contact: [email protected]

In association with

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Thank you for taking part in this year’s Academy. Have a safe journey home.

Visit our website www.apcomm.org.uk

Follow us on Twitter @APComm999

APComm is here to:

z Represent to stakeholders all the specialist police communications professionals working to support the police service

z Provide training and help develop the knowledge, skills and career opportunities of members

z Share and promote good practice and create networking opportunities for those working in police communication

z Develop evaluation methods to demonstrate the impact that effective communication is having on policing services

z Promote the good work and successes of members and show how they have improved the police service

Training is provided to members through the Association which is working with the College of Policing to identify appropriate support.

APComm also showcases and highlights good practice within the work of communication teams.

Page 34: ACADEMY 2019 - Lincolnshire Police...David Bailey , NPCC Digital Policing Portfolio will be available to discuss the latest developments in the national social media project landscape

Corporate CommunicationsLincolnshire Police Headquarters

PO Box 999 Lincoln LN5 7PH

Telephone: 01522 558028

[email protected] [email protected]