accelerating innovation through enterprise mobility
TRANSCRIPT
1 © 2015 Samsung Electronics America -‐ Confiden;al
SAMSUNG BUSINESS SERVICES
Robin Bienfait Execu0ve Vice President and Chief Enterprise Innova0on Officer May 3, 2015
Accelera'ng Innova'on Through Enterprise Mobility
2 © 2015 Samsung Electronics America -‐ Confiden;al
Agenda
Compe0ng Objec0ves in the Enterprise
Open Discussion
1
2
3
4
5
The Struggle Between Security and Innova0on
Samsung Services
Innova0on – Developing a Mobility Strategy
3 © 2015 Samsung Electronics America -‐ Confiden;al
Employees CxO IT Management
I need our employees to be competitive, and equipped to do more
and do it faster so they can drive growth
for our company.
I want phones that are secure,
manageable, and easy to integrate into my existing network.
I want the latest technology and
applications in the hands of my team.
I just want a phone I can easily use for both my personal
and professional life.
Compe0ng Objec0ves
4 © 2015 Samsung Electronics America -‐ Confiden;al
Common View of Security and Innova0on
Security Innova0on
5 5 © 2015 Samsung Electronics America -‐ Confiden;al Source: Adapted from Gartner Hype Cycle for Mobile Applications and Development, 2014
Mobile Security Landscape for Compe00on and Partners
6 © 2015 Samsung Electronics America -‐ Confiden;al
GeRng It Right
Security Innova0on
Customers
$
Simplify Stabilize the environment
• Secure and manage enterprise devices
• Support BYOD and COPE
Innovate Purpose-‐built applica;ons
• Foster collaboration
• Increase productivity
• Reduce costs
Transform Redefine business with mobility
• Enable an always on, customer-driven business model
Connect Mobilize enterprise applica;ons
• Provide secure mobile access to corporate resources
Steps to Innova0on and Transforma0on
7 © 2015 Samsung Electronics America -‐ Confiden;al
8 8 © 2015 Samsung Electronics America -‐ Confiden;al
Strategic Roadmap: Timeline for Mobility
Transform Drivers
§ Consolidate mobile and tethered endpoint devices into single I&O organization.
§ Integrate mobile strategy into IT strategy, work processes, and policies to align investments with transformative business goals.
§ Use new technologies and new applications to enable new business models.
§ New generation “Z” of users demand multichannel, multimedia interface designs.
Source: Adapted from Gartner Strategic Roadmap, May 2014
Connect
§ Provide secure mobile access to corporate resources and personnel with proven technologies (EFSS, Secure Voice).
§ Develop applications to make data otherwise locked in the enterprise available to appropriate end users.
§ Ensure applications are developed for applicable end-user devices and use cases
§ Desire/Need to produce tangilble return on technology investment.
§ Connect to business outcomes through existing technologies.
§ Legal and regulatory compliance.
Drivers Simplify
§ Stablize the environment with mobile management services.
§ Ensure reliable and consistent levels of service and support.
§ Review security policies and architecture, including both BYOD and COPE.
§ Develop a mobile app integration architecture.
§ Establish a mobility center of excellence.
§ Centralize decision making. § Manage growth in number and types of
mobile devices, uses, policies, and demands.
§ Mitigate increasing costs and security concerns/risks.
§ Mobility exposes outdated planning, design, budgeting and support practices.
Drivers
9 © 2015 Samsung Electronics America -‐ Confiden;al
Samsung Business Services offers a comprehensive suite of services to fully support the enterprise mobile ecosystem
Mobile Management Services • EMM Platform Services • EMM License Sourcing • Device Provisioning
Technical Support Services • Flexible Technical Core Service
Options • Senior Engineer • Tech-to-Site • Health Check • Extended Warranty/
Accidental Damage
* Included in Comprehensive Mobile Security Assessment, may be contracted separately
Application Support Services • Application Development
and Migration • Application Development Consulting
and Training • Enterprise File Synch & Share • Secure Voice
Security Services • Mobile Security Policy Review* • Mobile Security Architecture
Review* • Comprehensive Mobile Security
Assessment
How Samsung Can Help
10 © 2015 Samsung Electronics America -‐ Confiden;al
Final Thoughts
Sources: Adapted from Gartner Hype Cycle for Mobile Applications and Development, 2014 and Gartner Strategic Roadmap, May 2014
§ Mobile device platforms benefit from a security architecture that is superior to desktop operating systems with respect to malware resistance and data exposure.
§ The risk of data siphoning by users is a much more serious threat to the business than malware currently is.
§ IT organizations should rationalize security approaches, matching application access to the user's context-driven identity. Containerization (isolation) of enterprise information as a formal means to isolate business from consumer environments will become a standard approach.
§ In a bring your own device (BYOD) program, with no management over the device configuration, choose devices with strong native controls over devices lacking adequate controls or with security settings that can be disabled by users.
§ Adoption of mobile applications often requires changes to business processes as well as integration with systems in the back end to support the new processes. Plan accordingly.
§ These challenges are forcing organizations to look externally for service providers to help them navigate these fast-changing technologies and platforms, as well as to help them understand the implications for the business, including opportunities and risks.