accenture cross sector convergence
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Based on our unique perspective as an organisation
that sits at the intersection of the corporate world
and the international development sector, Accenture
Development Partnerships believes that successful
development in the next decade will be characterised
by what we term cross-sector convergence;
a convergence of challenges, a convergence
of approaches and a convergence of solutions.
Development practitioners, irrespective of the sector
or the organisation they work in, will need to break
free from the shackles of traditional mindsets on the
roles and boundaries of each sectorpublic, private
and civil societyand embrace new thinking and
approaches that are somewhat agnostic on inputs
and intermediaries, but instead are focused on
optimising outcomes and impact.
What is cross-sector convergence?
Cross-sector convergence is the meeting of
business opportunity with positive social,economic or environmental impacts on global
development. Cross-sector convergence manifests
itself in many formsfrom inclusive business
models driven by corporations, to complex public-
private partnerships for delivery of public services
that are initiated by governments. At its most
extreme, it will manifest itself in new hybrid
models that transcend the traditional attributes of
a single sector. But at its core, this trend is about
re-thinking the traditional roles of the sector in
order to focus on new and innovative solutions to
development challenges.
Solutions characterised by this cross-sector
convergence mindset are many and varied, but
share a number of core principles in common:
Outcome over inputA cross-sector
convergence solution starts with the desired
outcome and impact, and then looks at which
entities have the capabilities to best achieve that
outcome. In this mindset, solutions are not about
a standalone project delivered by one entity,
but about collaboration among stakeholders
in a particular ecosystem, each of whom bring
distinct capabilities.
At the United Nations Summit on Millennium Development Goals in New York this September,the attention of world leaders will turn from domestic debt crises to the 10-year checkpoint onthe Millennium Development Goals (MDGs). No doubt there will be some good news. But the audienceis also likely to hear many explanations for lack of progress in othersthe reality is that, to drive highperformance, a transformational shift in how we think about achieving the MDGs will be required, and inparticular, how the latent power of the business world can be harnessed for greater development impact.
Sustainable and scalableCross-sector
convergence looks towards solutions that are
sustainable over time, not towards projects with
a three- or five-year life-span that go away when
a defined funding source dries out. Such solutions
oftenthough not alwaysare market-oriented,
looking to the power of market forces to drive
sustainability and scalability.
Organisationally agnosticCross-sector
convergence is organisationally agnostic. Inputs
can be sourced from entities across the public,
private or nonprofit sectors, and both locally and
internationally. While one organisation will often
play a lead role, the solution itself will most
often be delivered through an array of entities
working together.
What is driving cross-sector
convergence?Business and development sector players are both
being driven towards cross-sector convergence
but the drivers for each are quite distinct.
For business, Accenture research shows that
companies everywhere are being forced to
adapt to the rise of the multi-polar world1the
reality that emerging markets today possess
increasing economic and geopolitical clout, and
represent the greatest future source of growth
in a globalising economy, of new markets and
customers, and of new talent and innovation.
So in one sense, business is being driven towards
cross-sector convergence by a traditional set of
business drivers:
Growth opportunities in emerging marketsIn
new markets, growth opportunities and new
customer segments call for thinking and acting in
terms of inclusive business modelsfor example,
tapping the growing spending power of Indias
rural communities.
Consumer demand in developed countriesIn
developed markets, there is a growing need
to respond to increasingly savvy consumers
demands for sustainable and ethical products.
Accenture recently completed the second
United Nations Global Compact CEO study2
which found that 58 percent of the CEOs
surveyed cited consumers as the most
important stakeholder group that will affect
the way they manage societal expectations.
Licence to operateCompanies need to
demonstrate higher levels of corporate
responsibility in order to gain access to
emerging markets and their resources.
However, in another sense, business is being
driven to cross-sector convergence by the
realisation that its success in emerging markets
requires not only accessing customers and
resources, but in building sustainable societies.
The multi-polar world is inextricably intertwined
with the multi-polarised world. This is the world
that is not yet integrated into the global economy;
it is the world in which 2.7 billion people still live
on less than US$2/day; where more than 1 billion
people lack access to safe and clean drinking water;
and where up to 30,000 children die of easily
treatable diseases each day. Enlightened business
leaders understand that poverty inhibits prosperity;
that infectious diseases reduce the productivity of
a companys employees; and that child mortality
and malnutrition impact long-term talent markets.
All of these are prerequisites for long-term business
growth, and, thus, all are areas where business can
play a roleand has a self-interest in doing so.
In contrast, development sector players are being
driven towards cross-sector convergence by their
missions of achieving development impact. They
are increasingly realising that partnering with
the private sector can, in many circumstances,
help enhance the scalability, sustainability and
long-term impact of efforts ranging from health
to education, to livelihoods and job creation.
1FromGlobalConnectiontoGlobalOrchestration:FutureBusiness
ModelsforHighPerformanceWhereTechnologyandtheMultiPolar
WorldMeet
2ANewEraofSustainability:UNglobalCompactAccentureCEO
Study2010
Cross-sector convergenceA new view of global development
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How does cross-sector
convergence manifest itself?Collaboration across the sectorsprivate, public
and civil societyis not new, and partnerships
are on the increase. But these partnerships
are often defined by a single issue or single
geography and they struggle to scale, replicate or
deliver more than piecemeal change.
Cross-sector convergence on the other hand
goes a step further. More complex forms of
collaboration are emergingcoalitions that
comprise a variety of different players and seek
to affect systemic change on issues ranging
from malnutrition to access to medicines. Thesemore complex collaborations are likely to have
a far more disruptive effect on traditional value
chains and sector boundaries, creating a new set
of development approaches which involve hybrid
business models, hybrid funding models and
hybrid delivery models.
Hybrid business models will seek to combine
profit with broader societal impact. They will
share many of the attributes of what is loosely
termed social enterprise, but be driven by
corporations and have an inherent ability to
scale. Examples include Grameen Danone Foods
Ltd, which targets the rural poor with a newblend of affordable and nutritious yogurt known
as Shakti Doi (meaning power yogurt).
Hybrid funding models reflect an increasing
willingness on the part of donors to fund
innovation that delivers tangible development
impacts, even if this may result in public
money feeding private sector investment in
cases of market failure. The UKs Department
for International Developments new Business
Innovation Facility, the Gates USAID Challenge
Fund for cash-for-work mobile payments in Haiti
and the aspiration to create a Dow Jones Global
Fund 50 Index for investable products to fightHIV, TB and Malaria are all good examples.
Hybrid delivery models apply the distinctive
competences of one type of organisation inan adjacent value chain or sector. The much-
celebrated M-PESA mobile phone-based banking
and money transfer product saw a mobile
operator, Safaricom, enter the financial services
sector in Kenya as a technology-enabled market
opportunity that has had a massive impact on
financial inclusion in Kenya. M-PESA captured 6.5
million subscribers by May 2009 and manages 2
million daily transactions in Kenya alone.
Implications
It is clear that the interests of the development
agencies and businesses are converging, with
implications for all.
For business, cross-sector convergence means
looking at emerging markets more holistically,
not only as new customers or sources of raw
materials, but as societies to strengthenand
thus serveas future sustainable markets for
goods, services and talent in the long term.
For development funding agencies, it suggests
being softer on inputs and intermediaries and
harder on outcomes and impactand funding
non-traditional entities or initiatives that go
against the prevailing orthodoxy.
For NGOs and other implementing organisations,
it suggests looking to partner more strategically
with business to achieve scalable and sustainable
long-term solutions, not just as sources of
funding for short-term projects. It could even
mean a degree of reinvention in parts of their
traditional value chain to embrace new hybrid
models of delivery or funding.
And for all, Accenture Development Partnerships
believes cross-sector convergence can be a
positive force for changea force for achieving
the MDGs in a way which harnesses and alignsthe distinct capabilitiesand distinct interests
of each sector to deliver high performance.
Gib BullochExecutive Director
Accenture Development Partnerships
September 2010
To learn more about AccentureDevelopment Partnerships, and our
views on Cross-sector convergencevisit accenture.com/adp
Accenture Development Partnerships is
a group within Accenture designed tooperate on a not for profit basis to channel
Accenture's strategic business, technology
and project management expertise to non-
profit organisations, NGOs, foundation
and donor organisations operating in
the development sectorhelping these
organizations achieve their social and
economic development goals. Accenture
Development Partnerships started as a
corporate social enterprise in 2003 and
has to date completed 330 projects for
74 non-profit clients, working across 58developing countries, and deploying more
than 700 Accenture employees.
2010
Accenture
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