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  • 7/31/2019 Accenture Cross Sector Convergence

    1/2

    Based on our unique perspective as an organisation

    that sits at the intersection of the corporate world

    and the international development sector, Accenture

    Development Partnerships believes that successful

    development in the next decade will be characterised

    by what we term cross-sector convergence;

    a convergence of challenges, a convergence

    of approaches and a convergence of solutions.

    Development practitioners, irrespective of the sector

    or the organisation they work in, will need to break

    free from the shackles of traditional mindsets on the

    roles and boundaries of each sectorpublic, private

    and civil societyand embrace new thinking and

    approaches that are somewhat agnostic on inputs

    and intermediaries, but instead are focused on

    optimising outcomes and impact.

    What is cross-sector convergence?

    Cross-sector convergence is the meeting of

    business opportunity with positive social,economic or environmental impacts on global

    development. Cross-sector convergence manifests

    itself in many formsfrom inclusive business

    models driven by corporations, to complex public-

    private partnerships for delivery of public services

    that are initiated by governments. At its most

    extreme, it will manifest itself in new hybrid

    models that transcend the traditional attributes of

    a single sector. But at its core, this trend is about

    re-thinking the traditional roles of the sector in

    order to focus on new and innovative solutions to

    development challenges.

    Solutions characterised by this cross-sector

    convergence mindset are many and varied, but

    share a number of core principles in common:

    Outcome over inputA cross-sector

    convergence solution starts with the desired

    outcome and impact, and then looks at which

    entities have the capabilities to best achieve that

    outcome. In this mindset, solutions are not about

    a standalone project delivered by one entity,

    but about collaboration among stakeholders

    in a particular ecosystem, each of whom bring

    distinct capabilities.

    At the United Nations Summit on Millennium Development Goals in New York this September,the attention of world leaders will turn from domestic debt crises to the 10-year checkpoint onthe Millennium Development Goals (MDGs). No doubt there will be some good news. But the audienceis also likely to hear many explanations for lack of progress in othersthe reality is that, to drive highperformance, a transformational shift in how we think about achieving the MDGs will be required, and inparticular, how the latent power of the business world can be harnessed for greater development impact.

    Sustainable and scalableCross-sector

    convergence looks towards solutions that are

    sustainable over time, not towards projects with

    a three- or five-year life-span that go away when

    a defined funding source dries out. Such solutions

    oftenthough not alwaysare market-oriented,

    looking to the power of market forces to drive

    sustainability and scalability.

    Organisationally agnosticCross-sector

    convergence is organisationally agnostic. Inputs

    can be sourced from entities across the public,

    private or nonprofit sectors, and both locally and

    internationally. While one organisation will often

    play a lead role, the solution itself will most

    often be delivered through an array of entities

    working together.

    What is driving cross-sector

    convergence?Business and development sector players are both

    being driven towards cross-sector convergence

    but the drivers for each are quite distinct.

    For business, Accenture research shows that

    companies everywhere are being forced to

    adapt to the rise of the multi-polar world1the

    reality that emerging markets today possess

    increasing economic and geopolitical clout, and

    represent the greatest future source of growth

    in a globalising economy, of new markets and

    customers, and of new talent and innovation.

    So in one sense, business is being driven towards

    cross-sector convergence by a traditional set of

    business drivers:

    Growth opportunities in emerging marketsIn

    new markets, growth opportunities and new

    customer segments call for thinking and acting in

    terms of inclusive business modelsfor example,

    tapping the growing spending power of Indias

    rural communities.

    Consumer demand in developed countriesIn

    developed markets, there is a growing need

    to respond to increasingly savvy consumers

    demands for sustainable and ethical products.

    Accenture recently completed the second

    United Nations Global Compact CEO study2

    which found that 58 percent of the CEOs

    surveyed cited consumers as the most

    important stakeholder group that will affect

    the way they manage societal expectations.

    Licence to operateCompanies need to

    demonstrate higher levels of corporate

    responsibility in order to gain access to

    emerging markets and their resources.

    However, in another sense, business is being

    driven to cross-sector convergence by the

    realisation that its success in emerging markets

    requires not only accessing customers and

    resources, but in building sustainable societies.

    The multi-polar world is inextricably intertwined

    with the multi-polarised world. This is the world

    that is not yet integrated into the global economy;

    it is the world in which 2.7 billion people still live

    on less than US$2/day; where more than 1 billion

    people lack access to safe and clean drinking water;

    and where up to 30,000 children die of easily

    treatable diseases each day. Enlightened business

    leaders understand that poverty inhibits prosperity;

    that infectious diseases reduce the productivity of

    a companys employees; and that child mortality

    and malnutrition impact long-term talent markets.

    All of these are prerequisites for long-term business

    growth, and, thus, all are areas where business can

    play a roleand has a self-interest in doing so.

    In contrast, development sector players are being

    driven towards cross-sector convergence by their

    missions of achieving development impact. They

    are increasingly realising that partnering with

    the private sector can, in many circumstances,

    help enhance the scalability, sustainability and

    long-term impact of efforts ranging from health

    to education, to livelihoods and job creation.

    1FromGlobalConnectiontoGlobalOrchestration:FutureBusiness

    ModelsforHighPerformanceWhereTechnologyandtheMultiPolar

    WorldMeet

    2ANewEraofSustainability:UNglobalCompactAccentureCEO

    Study2010

    Cross-sector convergenceA new view of global development

  • 7/31/2019 Accenture Cross Sector Convergence

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    How does cross-sector

    convergence manifest itself?Collaboration across the sectorsprivate, public

    and civil societyis not new, and partnerships

    are on the increase. But these partnerships

    are often defined by a single issue or single

    geography and they struggle to scale, replicate or

    deliver more than piecemeal change.

    Cross-sector convergence on the other hand

    goes a step further. More complex forms of

    collaboration are emergingcoalitions that

    comprise a variety of different players and seek

    to affect systemic change on issues ranging

    from malnutrition to access to medicines. Thesemore complex collaborations are likely to have

    a far more disruptive effect on traditional value

    chains and sector boundaries, creating a new set

    of development approaches which involve hybrid

    business models, hybrid funding models and

    hybrid delivery models.

    Hybrid business models will seek to combine

    profit with broader societal impact. They will

    share many of the attributes of what is loosely

    termed social enterprise, but be driven by

    corporations and have an inherent ability to

    scale. Examples include Grameen Danone Foods

    Ltd, which targets the rural poor with a newblend of affordable and nutritious yogurt known

    as Shakti Doi (meaning power yogurt).

    Hybrid funding models reflect an increasing

    willingness on the part of donors to fund

    innovation that delivers tangible development

    impacts, even if this may result in public

    money feeding private sector investment in

    cases of market failure. The UKs Department

    for International Developments new Business

    Innovation Facility, the Gates USAID Challenge

    Fund for cash-for-work mobile payments in Haiti

    and the aspiration to create a Dow Jones Global

    Fund 50 Index for investable products to fightHIV, TB and Malaria are all good examples.

    Hybrid delivery models apply the distinctive

    competences of one type of organisation inan adjacent value chain or sector. The much-

    celebrated M-PESA mobile phone-based banking

    and money transfer product saw a mobile

    operator, Safaricom, enter the financial services

    sector in Kenya as a technology-enabled market

    opportunity that has had a massive impact on

    financial inclusion in Kenya. M-PESA captured 6.5

    million subscribers by May 2009 and manages 2

    million daily transactions in Kenya alone.

    Implications

    It is clear that the interests of the development

    agencies and businesses are converging, with

    implications for all.

    For business, cross-sector convergence means

    looking at emerging markets more holistically,

    not only as new customers or sources of raw

    materials, but as societies to strengthenand

    thus serveas future sustainable markets for

    goods, services and talent in the long term.

    For development funding agencies, it suggests

    being softer on inputs and intermediaries and

    harder on outcomes and impactand funding

    non-traditional entities or initiatives that go

    against the prevailing orthodoxy.

    For NGOs and other implementing organisations,

    it suggests looking to partner more strategically

    with business to achieve scalable and sustainable

    long-term solutions, not just as sources of

    funding for short-term projects. It could even

    mean a degree of reinvention in parts of their

    traditional value chain to embrace new hybrid

    models of delivery or funding.

    And for all, Accenture Development Partnerships

    believes cross-sector convergence can be a

    positive force for changea force for achieving

    the MDGs in a way which harnesses and alignsthe distinct capabilitiesand distinct interests

    of each sector to deliver high performance.

    Gib BullochExecutive Director

    Accenture Development Partnerships

    September 2010

    To learn more about AccentureDevelopment Partnerships, and our

    views on Cross-sector convergencevisit accenture.com/adp

    Accenture Development Partnerships is

    a group within Accenture designed tooperate on a not for profit basis to channel

    Accenture's strategic business, technology

    and project management expertise to non-

    profit organisations, NGOs, foundation

    and donor organisations operating in

    the development sectorhelping these

    organizations achieve their social and

    economic development goals. Accenture

    Development Partnerships started as a

    corporate social enterprise in 2003 and

    has to date completed 330 projects for

    74 non-profit clients, working across 58developing countries, and deploying more

    than 700 Accenture employees.

    2010

    Accenture

    Allrightsreserved.