accenture’s change management strategy for workday
TRANSCRIPT
Change ManagementDecember 2015
2Copyright © 2015 Accenture All rights reserved.
Prepare Your People
for Change
3Copyright © 2015 Accenture All rights reserved.
Maximize Adoption
of Workday
4Copyright © 2015 Accenture All rights reserved.
Generate Positivity
and Excitement
5Copyright © 2015 Accenture All rights reserved.
Open the Lines
of Communication
and Engagement
6Copyright © 2015 Accenture All rights reserved.
Limit Resistance
7Copyright © 2015 Accenture All rights reserved.
Drive Commitment
and Ownership
8Copyright © 2015 Accenture All rights reserved.
Elevate the Quality
of Your Solution
9Copyright © 2015 Accenture All rights reserved.
Empower Your People to
Make Better Decisions
10Copyright © 2015 Accenture All rights reserved.
Proactive Change
Management Makes
It Possible
Change Management Overview
Copyright © 2015 Accenture All rights reserved.
• A user community that is prepared to change
• Rapid adoption of Workday, business processes, and new ways of working
• Achievement of your business goals and return on investment
Define who will need to
do what differently by
when – and how will we
accomplish it
DrivesDrives
Establish a plan to be
executed so impacted
stakeholders have the
ability and information to
perform new behaviors
DrivesDrives
Provide on-demand
reference materials so
users can get help when
they need it to get
things done quickly
and accurately
Drives
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3,100+Organization Change
Professionals
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425+Organization
Change Clients
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Over 60Workday Projects
with Change Management
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40+Thought Leadership Pieces
on Organization Change
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Over
25 Years of Change
Management Experience
Training& Support
Sponsorship& Leadership
CommunicationChange
Measurement
DeploymentSupport
StakeholderManagement
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Stakeholder Management
Identify impacted
audience and build a
network of champions to
support the change
StakeholderManagement
User
Community
Training& Support
Sponsorship& Leadership
CommunicationChange
Measurement
DeploymentSupport
StakeholderManagement
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Training& Support
Training & Support
Short, consumable packets
of information, building
knowledge over time and
when they need it
User
Community
Training& Support
Sponsorship& Leadership
CommunicationChange
Measurement
DeploymentSupport
StakeholderManagement
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Sponsorship& Leadership
Sponsorship & Leadership
Build sponsorship
programs to instil ownership
and lead by example
User
Community
Training& Support
Sponsorship& Leadership
CommunicationChange
Measurement
DeploymentSupport
StakeholderManagement
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
Communication
Communication
Outline expectations and
key messages at all levels;
keep people informed
and engaged
User
Community
Training& Support
Sponsorship& Leadership
CommunicationChange
Measurement
DeploymentSupport
StakeholderManagement
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
ChangeMeasurement
Change Measurement
Track readiness and
usage behaviors;
establish multi-way
feedback mechanisms
User
Community
Training& Support
Sponsorship& Leadership
CommunicationChange
Measurement
DeploymentSupport
StakeholderManagement
Enable a change capable organization through a proven
approach that aligns to the Workday Deployment Methodology.
Copyright © 2015 Accenture All rights reserved.
DeploymentSupport
Deployment Support
Enable support functions
to serve the business
and rapidly move into
operational success
User
Community
23Copyright © 2015 Accenture All rights reserved.
Shine with Change Management
24
For More Information – Contact Us
Copyright © 2015 Accenture All rights reserved.
Betsy Thelen BhatiaSenior Manager, Organization
Change Management, Accenture
https://www.linkedin.com/pub/betsy-thelen-bhatia/4/266/9a3
www.accenture.com/workday