Access to the ALCEA Service Management on KiSS

Tha basic rule is : ONE VM per compagny per user.Example : A user can not have two external TGS VMs.

DSI France | Service ALCEA

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Choose your compagny for the VM you need

In search bar, fill « ALCEA » and OK

Choose « Manage the ALCEA service »

Make an ALCEA request in KISS

Thales station, you MUST have a SMARTCARD.No Thales station, you MUST communicate the user’s smartphone OS (Android or iOS) to use the authentication token – TOKEN RSA (MANDATORY).

Select « Access to the service ».

Warning ! The user must have an Operational Registration.

Answer the questions:

Answer the questions:

Choose the physical computer where you will access to your VM

Make a resquest for a VM ALCEA

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It’s highly recommended to fill the beneficiary’s mobile number !

If the request is for an otherperson, fill the fields:

- Beneficiary- Beneficiary location

Based on the previous answers, you can have two, three or four sections to complete. Withor Without *, each section is mandatory!

Click on each « V » to expand a section to answer questions.

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After the sections filled, click on Next…

… And Order the item

Select « Remove access to the service ».

Make a request for REMOVE a VM

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Delete the ALCEA account generates the delete of ALL the VM (from ALL compagny / entity) of user!If you want remove just a VM, choose NO.

If NO is previously choosen, you must choose YES at the next question:

If the request is for an otherperson, fill the fields:

- Beneficiary- Beneficiary location

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When the section:ALCEA – Delete a virtual workstation is expandedSearch and select the VM to delete

WARNING!On KiSS, you must replace the « V » of VM, by « 818000 »!

For example:To delete the VM V001234, you must search 818000001234

Based on the previous answers, you can have one or two sections to complete. With or Without *, each section is mandatory!

Click on each « V » to expand a section to answer questions.

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After the sections filled, click on Next…

… And Order the item

FAQ

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With the new KISS tool, I cannot find how to validate my packaged offer?

When you have written all your information in the various generated items, you must go to the top of the page to validate the whole offer.

A user has changed his smartphone, his token does not work anymore, what to do?

If the phone's OS has changed, simply call the Service Desk to generate an URL (made during the call). Indeed, URL-generated tokens are compatible either by iOS or Android. Android : https://127.0.0.1/xxxIOS : com.rsa.securid://ctfxxx

If the OS model is the same, simply reinstall the “RSA Securid” application and import the same URL supplied at the first account creation. If the user does not have it anymore, the Service Desk can generate a new URL.

TRN : 0001-0038834140 / Mars 2019