accessibility standards for customer service training · 2014-11-09 · reproducible certificate of...
TRANSCRIPT
Accessibility Standards for Customer Service Training
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www.accessiblecustomerservicetraining.com
HR Proactive’s AODA (Accessibility Standards for Customer Service) Training Program is an easy tool to help you meet your obligations to train your workers. This 15-minute video DVD features a quiz to ensure workers understand the issues related to working with and servicing people with disabilities.
A 15-minute video DVD
Substantial Leader Guide (Word format)
A Reproducible Participant Guide (Word format)
Sample AODA Customer Service Policy template (Word format)
A Quiz and Quiz Key
Reproducible Certificate of Completion
A Scheduling Sheet to Track Your Learners
Phone: (905) 304-6660Toll Free: 1-888-552-1155 (North America)Fax: (905) 383-3200Email: [email protected]
With our AODA Customer Service video DVD Kit, you receive:
We recommend that you bundle this program with our AODA - IASR & the Code Training Kit and SAVE $100
It’s the law! Ontario is now enforcing accessibility standards.
$299.99plus shipping and taxes