Accessing & Using Your

Library Account

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What IS my Library Account? Why is it important?

• Your Library Account is what enables you to borrow materials from the Library as well as access our online resources from off-campus.

• By accessing your account through the Catalog, you can see when items checked out to you are due back, and, if they are overdue, how much each fine is, so far.

• You can also renew the items that you have checked out without having to come to campus, as long as your account is valid and not blocked.

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About My Account

• Your account is valid if you are currently enrolled and/or working at RPCC.• Student accounts become invalid between semesters; if you

register for a subsequent semester, your account will become valid when that semester starts.

• You must login, whether you are on or off campus.

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More about “My Account”

• Your account can be “Blocked” and still be valid.• Your account will be Blocked if you have five or more

items overdue and/or owe $15.00 or more in fines.• If your account is Blocked, you will not be able to renew

items online; contact the Library.• Your account status will also affect your access to our

online resources.

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What do I need?

• Your Library User ID is your 9-character LoLA ID.– Ex.: L00123456– You can find this number on your class schedule

• Your Alternate (Alt.) ID is your LoLA user name.– Ex.: johnsmith1, jaynedeaux, etc.

• Your PIN is your 6-digit date of birth, mmddyy.– Ex.: June 10, 1989 would be 061089

NOTE: The LoLA ID number is NOT the same as your LoLA user name. You can find your LoLA Student or Instructor ID number once you have logged into LoLA and selected RPCC under Self Service.

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To get to your account, start at the Library home page, and…

Click here

Next…

… and you’ll come here.

Then click here

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Selecting either will take you to the appropriate login

screen.

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If you just want to see what you have checked out, click “Review My Account.”

If you know that you need to renew items, then click “Renew My Materials.”

“Review My Account”

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Enter your User ID,your LoLA 9-character ID (ex.: L00123456)

OR

Your Alternate ID (your LoLA user name)

… and your PIN your 6-digit date of birth, mmddyy

… then click here.

Account Summary . . .

… shows any alerts, the total items checked out, and the number of overdue items.

Click here or here to see the items checked out.

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A Sample Record - Checkouts

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Date due also includes the time, important for reserve items.

Note that the time is in military format and that any item with a time other than 23:59 is usually

a Reserve item.

The Date due shows when an item is due back at the Library. A Recall date due means that an item that you have has been recalled by the library and the date due has changed.

This item is overdue!

To renew any or all items,click “Renew My Stuff.”

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This amount will increase until the item is renewed or returned.

Login as needed.

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You may choose to renew only specific items or all of your items.

Check any items to renew.

Click here to renew.

SUCCESS!!!The item has been renewed!

This is its new due date; please make note of it.

Click “Renew My Stuff” again, to go to the screen to choose Review or Renew, or . . .

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Clicking “OK” will go back to the login screen to renew items.

Click “Review My Account” again to see what’s changed

This link only appears when there are any outstanding bills. Click it or “You owe,” below, to see the details.

Amounts displayed here will not change and will be cleared when the bill has been paid.

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NOTE:You also need to be aware

that items will have different due dates, based on when checked out and

item type.

It is up to you to keep track of when your items are due

back at the Library.

Renewal limits vary by item type:

Reserve items may be renewed once.

Other items may be renewed 4 times.

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All books have been returned & fines have been paid.When all items have been returned and any fines paid, your account will look like this.

Click “Logout” when finished with your account, especially if you use public computers. “Logout” will take you back to the Library homepage.

Clicking “OK” will NOT automatically log you out. It will return you to the screen to choose between “Review My Account” or Renew My Materials.”

Sessions left open will eventually time out, but be sure to Logout to protect your privacy.

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• If you have ANY questions or problems accessing your account, contact a Librarian.

• Some problems can be resolved with a call or an e-mail message.

• Please note that occasionally our online system may be unavailable for system backups or other reasons; try again later.

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Questions? Problems?

Also….

• Please note that if you call us, we CANNOT give specific information such as titles or amounts owed over the phone.

• You will also be asked for a photo ID at the desk if we do not know you by name.

• We cannot give such information to another person.

• This is to protect your privacy.• It’s also the law.

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Was this information helpful?• Do you have any questions?• Let us know how we’re doing.• Send an e-mail to lrc@rpcc.edu to tell us or use

our online Contact form.• Please be as specific as necessary.• Tell us what you like and/or dislike about this

tutorial and our services in general.• Your comments are appreciated.

Phone numbers: (225) 743-8550; (225) 743-8551; (225) 743-8552

Fax: (225) 743-8212 Last slide