accident investigation training- safety first!
DESCRIPTION
Accident/ Incident Investigation Training for SupervisorsTRANSCRIPT
04/11/23 1
David Wei, MBADavid Wei, MBAUCLA Environment, Health & UCLA Environment, Health & SafetySafety310-206-4189310-206-4189
Accident Investigationfor Supervisors
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Goals!
1. Identify unsafe acts or conditions.
2. Determine corrective actions.
3. Prevent future incidents.
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Outcomes of Accidents
- Direct cost: medical expense; property damage.
- Indirect cost: Time loss; training expense; administrative expense; customer dissatisfaction.
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Outcomes of Accident Investigation
– Increased awareness that all incidents should be reported and investigated promptly.
– Prevention of recurrence of similar incidents.– Reduction in employees’ and families’
suffering.– Reduction in workers’ compensation costs due
to reduced frequency of incidents.– Increased productivity.
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Systematic Approach to Accident Investigation
1. Immediate response to the accident
2. Accident investigation
3. Data analysis and root cause determination
4. Recommended corrective action
5. Recommendations implementation
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Step 1 – Immediate response to the accident
• After an accident occurs, the initial response should be as follows:– Get treatment for individuals that may
be injured.– Assure the safety of others.– Secure the site with caution tape or
barricades.
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Step 2 – Accident investigation
• 5 Ws: – Where did it happen? Where were the victims, witnesses,
and objects involved in the accident?– When did it happen? When was the first time an accident
like this has happened?– Who were involved/ injured? Who are the witnesses?– What happened? What are the injuries? What are the
facts relating to this accident?– Why did it happen? Why has this happened more than
once? Why did the equipment fail?
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Step 2 – Accident investigation (cont.)
• Investigation Sources:– Collect evidences; take photos.– Conduct an interview in a quiet and private
place.– Confirm what is said by paraphrasing
interviewee’s statements.
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Step 2 – Accident investigation (cont.)
• Interview Do’s– Put the witness, who is probably upset, at ease– Emphasize the real reason for the
investigation, to determine what happened and why
– Let the witness talk, you listen– Confirm that you have the statement correct– Try to sense any underlying feelings of the
witness– Make short notes only during the interview– Ask open ended questions
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Step 2 – Accident investigation (cont.)
• Interview Do Not’s– Intimidate the witness– Interrupt– Show your own emotions– Make lengthy notes while the witness is
talking
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Step 3 – Data analysis and root cause determination
• Causes and contributing factors of an accident: 1.Equipment
2.Environment
3.People
4.Management
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Step 3 – Data analysis and root cause determination (cont.)
• 1. Equipment
- Equipment failure
- Machinery design/guarding
- Hazardous substances
- Substandard material
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Step 3 – Data analysis and root cause determination (cont.)
• 2. Environment
- Weather conditions
- Housekeeping
- Temperature
- Lighting
- Air contaminants
- Personal protective equipment
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Step 3 – Data analysis and root cause determination (cont.)
• 3. People/ Human Factor
- Level of experience
- Level of training
- Physical capability
- Health
- Fatigue
- Stress
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Step 3 – Data analysis and root cause determination (cont.)
• 4. Management/ Process Failure
- Visible active senior management support for safety
- Safety policies
- Enforcement of safety policies
- Adequate supervision
- Knowledge of hazards
- Hazard corrective action
- Preventive maintenance
- Regular audits
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Step 3 – Data analysis and root cause determination (cont.)
Use a structured tool such as Guide for Identifying Causal Factors and Corrective Actions to help identify root causes.
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Step 4 – Recommended corrective action
• The solution must not cause additional problems.
• The solution needs to be incorporated permanently into the system.
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Step 5 – Recommendations implementation
• Understand the forces supporting and opposing the change(s).
• Communicate the recommendations and the changes they will require. (eg, What are your communication goals?)
• Standard the changes (eg, Standard Operating Procedure/ SOP)
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Last Reminders
• Remember to FOLLOW UP all your accident investigations!!!
• In Case Of Serious Injury At Work:– Step 1: Immediately call 911 from a campus
phone or (310)825-1491 from off-campus or your cell phone. Get first Aid.
– Step 2: Notify your supervisor and your personnel department
– Step 3: Call EH&S Hotline (310) 825-9797 WITHIN 8 HOURS OF ACKONLEDGEMENT IF SERIOUS INJURY.