Accomplishments

Fall 2009

Admissions/Records/Evaluations

A process was developed to allow faculty to perform the administrative drop function in PeopleSoft. The online process will replace manual processing and use of the paper administrative drop card. 

Per Executive Order 1037, which established limits on maximum course withdrawals and repeats for grade forgiveness, the campus developed an automated process to track course drops and repeats. A new page is available in the Student's Center where students can view the number of course repeats and grade substitutions.

Financial Aid

• As a general rule, financial aid is awarded based on an expected enrollment of 12+ units. Funds are disbursed on a prorated basis if the student is enrolled in fewer than 12 units. A process has been put in place to identify students who were awarded with an expected enrollment level of less than 12 units so correct disbursements can take place prior to census date of the semester.

• Communications from the Financial Aid Office are sent to the student's CSU email address. Initial requests for supporting documents, however may be sent before the student has established such an address. A process has been put in place to insure a timely communication is sent via US mail for these students.

Outreach Services

• Implemented the Enrollment Management Technology CHAT software used to communicate via "live" chat with prospects from throughout the state. We are able to tailor our chat conversations by major, student status, geographic area, etc. thus reducing staff travel.

• As a result of our partnership with Fresno Unified School District, there is an increased in the number of fall 2010 admission applications by 32% (+328) and an increase in admits by 34% (+257).

International Student Services & Programs

International students presented a series of eleven International Coffee Hour presentations of particularly high quality and high attendance, some sessions located in the new library for the first time.

Worked collaboratively with the Saudi Arabia Cultural Mission and other embassy sponsors, especially with regard to the restriction on spring 2010 admission.

University Health & Psychological Services

• Student nurses in the Nursing Department and the Health Center staff administered 1881 seasonal and H1N1 flu vaccine to students, staff and faculty during the fall semester. 

• Launched the Wellness Lounge @ the USUin November 2009 which featured educational offerings to address the “Top 10 Academic Impacts” as reported by Fresno State students in the 2009 ACHA/NCHAsurvey.

• In December 2009, received $33,000 grant from the Aetna Foundation to expand wellness services on campus.

Career Services

• Utilized LecShare to create and launch the Grad School Prep accessible PowerPoint presentation series now available on our web site (complete with synchronized audio and captions).

• Utilized a volunteer marketing intern to collaborate with other departments to plan and implement a successful, multiple‐office Open House event in Thomas built on a progressive lunch concept with over 300 faculty, staff and student participants.

Central Valley Heritage Institute

• Off campus diversity workshops were held at  Miramonte Elementary School (Clovis Unified) – 40 teachers, administrators and staff, Raeburn Elementary School (Clovis Unified – 45 teachers, administrators, and staff.  The off campus workshops resulted in $2,750 consultation fees

• On Campus diversity workshops were held for Commission on Human Relations and Equity and Library Staff – 22, and 2 workshops for Fresno State Students – 85

Women’s Resource Center

Collaborated with Health Promotions  and  Wellness Services to promote wellness among students in the following ways: 

1. Trained PACT educators (included in VPPpresentations total)

2. Provided peer counseling services at the Wellness Lounge 6 times

3. Provided informational pamphlets for packets given to PACT participants

4. Partnered with Psychological Services to offer weekly Mindfulness 

5. Meditation/Stress Reduction groups

6. Held stress reduction listening table and tips during Finals Cram Jam

Student Involvement

• Student Involvement, with the financial support of ASI, implemented Org Sync, an on‐line, high tech tool, for clubs and organization registration process.   For fall 2009, 225 registered clubs now have enhanced communication and accountability, as well as advancing “going green”. 

• Student Involvement successfully implemented the new three‐week Fresno State Welcome for new students.  The 20 volunteer student members of the WAG Pack staffed information booths, assisted with events, and helped welcome the new class of 2009.  

• As a part of the August student leaders training retreat, over 70 students leaders and 35 administrators participated in very successful “speed networking” event, helping students and administrators learn more about each other and the important role of student leaders on campus. 

Services for Students with Disabilities

• 95 new students established services with SSD, a 12% increase over fall 2008 and our largest ever.

• SSD received 471 requests for alternate format of classroom materials as of December 31; that is 64% of the total requests received for the 08‐09 year.

• SSD counselors had 729 student appointments through December 31, that is 58% of those from the full 08‐09 year.

o SSD Interpreters provided 1,584 hours of direct service in fall 2009

Student Recreation Center• Offered 31 Group Fitness classes per week in the Fall semester

• Offered 10 different Intramural Team and Individual/dual Sports in the Fall semester

• Served 8544 Unique Individual Users

University Courtyard

Collaborated with Greek Life and University Student Union to create a new opening event for students which had over 350 students in attendance. 

Every staff member met  1 on 1 with their residents in October to encourage residents to succeed academically – our theme was “every grade point counts”

We saw a significant reduction in Fall 09 semester of students who scored below 1.5, 1.0 and .5 GPA (compared to Fall 07 and Fall 08)

Educational Opportunity CenterImplemented multiple technology strategies to advance the use of at all Fresno, Tulare and Madera County EOCsites. 

Develop a State Center Community College District worksheet to address multiple student application completion issues. 

College Assistance Migrant Program• A change in academic expectations for first year students resulted in a significant gain in academic performance.  79% achieved a 3.00 GPA or higher.

• A record number of CAMP students (84%) completed remediation after one semester.

Learning Center 

Increased tutoring visits by 8.5% in the fall 2009 semester.

Approximately 89% of students surveyed agreed that tutoring increased their self‐confidence with their course content. 

Doubled the number of Supplemental Instruction course sections for the spring 2010 semester over that from fall 2009. 

Office of Advising Services

• Recorded 2,460 student academic advising contacts.

• Redesigned and revised the online Maximizing Academic Potential workshops for students in academic difficulty.

Officially launched the EOP student club ‐ Students Organizing for Success (S.O.S). Increased student attendance at general academic advising sessions.Enhanced communications with all EOP students and services to transfer students.

Educational Opportunity Program

Student Support Services

Improved the intervention plan for students on academic probation and others at risk. 

Assisted an increase number of student applying for graduate school.

Strengthened counseling and learning support services to students which resulted in 375 individual student contacts for counseling, and enrollment of 42 students in reading and writing classes. 

Office of Testing Services

The Academic Test Center administered tests to 9245 students during the 65 days it was open during the fall semester.  An average of 142 students was served through the Center per day which represents a 36% increase from the spring semester! There were 75 faculty members who utilized the center.

The Test Office proctored 430 individual distance learning or certification tests for non‐CSU students and tested 1142 students on Saturdays.

Office of the Vice President

Created virtual SAFARI which will allow any time access to information on division services.

The Professional Development Committee began planning for the Student Affairs conference, which was held in January.