accounting technology and systems selection

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Phil Taphouse FCCA Date: 13 th October 2011 Accounting Technology and Systems Selection

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This slideshow covers how to go about a system selection process. Procurement of a system and managing vendors is a minefield for unsuspecting staff. This slideshow was created as part of a presentation to the ACCA Accounting professional body.

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Page 1: Accounting Technology and Systems Selection

Phil Taphouse FCCADate: 13th October 2011

Accounting Technology and Systems Selection

Page 2: Accounting Technology and Systems Selection

Introduction

• The ‘Go to Whoa’ of a systems selection project

• Business Case and investment analysis• Preparedness to ‘Go to market’• Technology/Solution focus• Insight into the Vendor mindset• Tips to success

Page 3: Accounting Technology and Systems Selection

What is Success?

Getting what you want.

Page 4: Accounting Technology and Systems Selection

• Greater need for awareness of systems selection in Finance.– Trends for finance to be involved in vendor

selection and selection criteria.

• ‘…most companies realized benefits 50% below what they expected…”

CFO RESEARCH BRIEFING 2011THE SENIOR FINANCE TEAM AND CORPORATE PURCHASING DECISIONS

PANORAMA CONSULTING GROUP2010 ERP REPORT

Page 5: Accounting Technology and Systems Selection

Topics

• What makes accounting environment complex• Value/Benefits realisation of your solution• Case Studies – Full accounting, credit card• Investment decision – Is the ROI overused?• Business Case – work out WHY you are doing this

project – develop a vision.• How to determine your cost/budget.• Defining your requirements – importance - complexities• Why all GL’s are not the same.• Vendor Management

Page 6: Accounting Technology and Systems Selection

The solution ‘sweet spot’

• Operational focus• Services focus• Line of Business focus

• ERP ‘All In One’ and Best of Breed plus LOB system.– Financial services, Service, Oil &

Gas/NFP, Construction/Distribution

– Issues of letting the operations guys loose.

Page 7: Accounting Technology and Systems Selection

Complex Accounting Environments

• Oil & Gas – Joint Venture

• Property development - Projects

• Not For Profits – Projects, allocations

• Financial Services – Multi department

Page 8: Accounting Technology and Systems Selection

Case Study

• Mid sized financial services company.

• Outgrown MYOB accounts.• Severe spreadsheet

overload.• 4 divisions operating

finance independently• Diverse operations causing

issues.

Page 9: Accounting Technology and Systems Selection

A ‘Good’ objective:The vision of the project is to determine the most efficient and cost effective solution, for implementation, in relation to the XXX’s accounting and management reporting function.

The key objectives of implementing a new solution are to:• Introduce a single source accounting and reporting system, where possible, that is fit for purpose and can handle core accounting transactions in a uniform and consistent manner;

• Standardise accounting and reporting processes associated with the new IT solution across all divisions to achieve operational efficiencies;

• Improve the automation of data input and streamline transaction processing to help reduce time consuming and overly manual processes currently performed while greatly improving the integrity and reliability of financial information reported;

• Create additional efficiencies by evaluating the potential to integrate the new solution with other business systems holding financial information within the business.

Page 10: Accounting Technology and Systems Selection

Case Study – Credit Cards

• Mid sized financial services company,

• 50 Corporate credit cards,• Issues – inefficiency, double

handling.

• Resolution – 2 solutions. Which worked?– Cloud based commoditised solution,– On premise solution.

Page 11: Accounting Technology and Systems Selection

Value/Benefits Realisation(Or developing your vision).

• What outcomes are you seeking? • Identify your POPs (Point of Pains)? • “So What!” analysis.

Vision.Specific

Root Cause

Page 12: Accounting Technology and Systems Selection

ROI – Hard

• Hard ROI– Labour saving reducing

FTEs• Deadly sins of financial

inefficiency

Page 13: Accounting Technology and Systems Selection

ROI - Soft

• Intangible ROI– Blunt instrument– Decision making– Compliance– Quality– You don’t know what you don’t know

Page 14: Accounting Technology and Systems Selection

Providing Decision Support

Supporting the business

Transaction processing

Finance – a valuable asset?

Current? To Be

Page 15: Accounting Technology and Systems Selection

Vendor Management

Page 16: Accounting Technology and Systems Selection

Sorting out the wheat from the chaff

• Treats as a technology sale not a solution.

• Why asking for demos sucks!

• “Oh Yeah – it can do that…”• Speaks too much about

their product (Blah, Blah, Blah).

Page 17: Accounting Technology and Systems Selection

First meeting with Vendor

• Set the agenda.• Be clear about POP’s and

Implications.• Insist they do NOT

demonstrate product.• Understand if they have

industry specific knowledge.

Page 18: Accounting Technology and Systems Selection

Prospect Qualification

• Budget• Authority• Need• Timescale

Page 19: Accounting Technology and Systems Selection

How much!

3 Quotes?

Save today, Pay tomorrow!

Future proof

Page 20: Accounting Technology and Systems Selection

SOMETHING BETTER.“IT’S UNWISE TO PAY TOO MUCH, BUT IT’S UNWISE TO PAY TOO LITTLE. WHEN YOU PAY TOO MUCH, YOU LOSE A LITTLE MONEY, THAT IS ALL. WHEN YOU PAY TOO LITTLE, YOU SOMETIMES LOSE EVERYTHING,

BECAUSE THE THING YOU BOUGHT WAS INCAPABLE OF DOING THE THING YOU BOUGHT IT TO DO.

THE COMMON LAW OF BUSINESS BALANCE PROHIBITS PAYING A LITTLE

AND GETTING A LOT – IT CAN’T BE DONE. IF YOU DEAL WITH THE LOWEST BIDDER, IT’S WELL TO ADD SOMETHING

FO THE RISK YOU RUN – AND IF YOU DO THAT YOU WILL HAVE ENOUGH TO PAY FOR SOMETHING BETTER…”

Page 21: Accounting Technology and Systems Selection

Questions. Next Steps?

Page 22: Accounting Technology and Systems Selection

[email protected]

www.pa.com.au