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    Copyright Oracle Corporation. All rights reserved. IT Convergence-Oracle Certified Advantage Partner

    Course IntroductionChapter 1 - Page 2

    Course Introduction

    Course Objectives

    At the end of this course, you should be able to:

    Manage customer information

    Set up, enter, and process transactions

    Set up, enter, and apply receipts

    Collect accounts receivable

    Define collection methods

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    Course IntroductionChapter 1 - Page 3

    Product Overview

    Product Overview

    With Oracle Receivables you can:

    Control billing and collection processes, including user-defined dunning letters,statements, aging, and key indicator reports

    Generate standard invoices, credit memos, recurring invoices, and commitments withminimal data input

    Automatically account for all trade and miscellaneous cash receipts

    Track, monitor, and collect your receivables to reduce your delinquent accounts

    Integrate with other Oracle applications

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    Course IntroductionChapter 1 - Page 4

    Release 11i Enhancements

    Release 11i Enhancements

    Application Program Interfaces (APIs) - include Adjustment API for Invoice

    Adjustments and Receipts API for recording receipts.

    Bills Receivable workbench used to guarantee payment of invoices.

    Imported Billing Number used as an alternative way to group your imported invoicesfor consolidated presentation of billing.

    Application Program Interfaces (API)

    Two public APIs have been added to extend the functionality of Oracle Receivables. An API is aprogram designed to give maximum flexibility to suit your business and processing needs. These

    APIs provide full validation of data. These APIs can be used by other Receivables features, otherOracle products and custom code. There is an extensive error-handling and error-reporting

    mechanism whereby all the errors encountered in the defaulting and the validation phases arereported and put on the message stack.

    Adjustment API

    You can use the Adjustment API to create, approve, update and reverse invoice adjustments.

    You can use the interface in conjunction with the existing Adjustment and Adjustment Approvalforms and the Automatic Adjustments program. You can run the API as part of a standard

    routine or through an input form.

    Receipts API

    You can use the Receipts API to create, apply, unapply and reverse cash receipts, as well as,create and unapply on-account credits. You can run the API as part of a standard routine or

    through an input form. This interface will provide additional processing benefits by beingincorporated into major features such as Bills Receivable.

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    Copyright Oracle Corporation. All rights reserved. IT Convergence-Oracle Certified Advantage Partner

    Course IntroductionChapter 1 - Page 5

    Release 11i Enhancements

    Credit Memo Approval and Creation API

    The Credit Memo Approval and Creation API starts the credit memo workflow approval process

    and, upon successful completion of the approval workflow, automatically generates an approvedcredit memo. You can also use this API to automatically create a credit memo directly,

    bypassing the approval workflow.

    MRC Inquiry Window

    Multiple Reporting Currency(MRC) has been enhanced to allow you to view a transaction inyour primary functional currency and all reporting currencies from one window. Instead of

    having to change responsibilities to view the same transaction in multiple functional currencies,you can obtain a multiple currency view of the transaction from your primary responsibility.

    Attachment Functionality

    You can now view related attachments from the Transactions, Transaction Summary,

    Transaction Lines, Receipt, Receipt Summary, Receipt Applications, Account Details, andActivities windows. The related attachments for Transaction Lines include attachments for the

    order and order line from Oracle Order Management.

    Event Based Revenue Management

    Oracle Receivables can now seamlessly manage the timing of your revenue recognition based onyour customers ability to pay and based on the expiration of contract contingencies. By

    leveraging Oracle Receivables Credit Management, the Event Based Revenue Management

    feature will recognize your deferred revenue when your least creditworthy customers pay andwhen fiscal funding periods, acceptance periods, cancellation periods, forfeiture periods, andextended refund periods expire. If you offer extended payment terms to your customers, Oracle

    Receivables will recognize revenue when payments are received from these customers. OracleReceivables also lets you record early acceptance via the Revenue Accounting Actions Wizard to

    allow timely revenue recognition while ensuring all revenue accounting requirements have beenmet.

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    Course IntroductionChapter 1 - Page 6

    Release 11i Enhancements

    The following two new reports have been created to support the Event Based RevenueManagement feature:

    Deferred Revenue Audit Trail Report-This report provides a real-time snapshot ofinvoice revenue deferred by the automatic revenue management functionality includingrevenue deferral reasons detail. The report is intended for revenue management analysis.

    Revenue Management Exceptions Report-This report provides a summary ofinvoices, which were initially analyzed by the automatic revenue management

    functionality, but later became annually adjusted by AR users. The report providesinvoice detail necessary for manual revenue recognition.

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    Course IntroductionChapter 1 - Page 7

    Managing Customers

    Managing Customers

    With Oracle Receivables you can:

    Group customers into profile classes to streamline credit and collection processing

    Enable related customers to establish reciprocal payment and contract terms

    Create and maintain customer information

    Eliminate any duplicated customer information

    Review customer information online and in reports

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    Course IntroductionChapter 1 - Page 8

    Entering and Processing Transactions

    Entering and Processing Transactions

    With Oracle Receivables you can:

    Establish deposit and guarantee commitments

    Enter invoices using the appropriate tax calculation method

    Adjust for over- or under- invoiced transactions

    Correct invalid transactions

    Review and print transactions

    Generate and send customer statements

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    Course IntroductionChapter 1 - Page 9

    Setting Up Transaction Information

    Setting Up Transaction Information

    With Oracle Receivables you can:

    Select tax calculation methods

    Control transaction entry and processing default values, including payment terms,Oracle General Ledger account numbers, and so on

    Define transaction line information such as units of measure and common memo lineitems

    Enable AutoInvoice to import invoices, debit memos, credit memos, and on-account(unapplied) credits from other systems

    Implement statement cycles

    Create informational messages to customers

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    Course IntroductionChapter 1 - Page 10

    Entering and Applying Receipts

    Entering and Applying Receipts

    With Oracle Receivables you can:

    Enter receipts manually, via lockbox, or automatic remittance

    Prepare adjustments and chargebacks

    Remit and clear receipts

    Reverse and reapply receipts

    Review receipts online and in reports

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    Course IntroductionChapter 1 - Page 11

    Setting Up Receipt Information

    Setting Up Receipt Information

    With Oracle Receivables you can:

    Enter banking and accounting information before entering and processing receipts

    Identify lockboxes to import receipt and application information from banks

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    Course IntroductionChapter 1 - Page 12

    Collecting Accounts Receivable

    Collecting Accounts Receivable

    With Oracle Receivables you can:

    Identify disputed and past-due items

    Track calls to and correspondence with customers

    Schedule follow-up contacts with customers

    Prepare a sequence of dunning letters to remind customers of past-due items

    Resolve past-due items using chargebacks and adjustments

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    Course IntroductionChapter 1 - Page 13

    Defining Collection Methods

    Defining Collection Methods

    With Oracle Receivables you can:

    Identify collectors, then assign them to customers

    Define aging buckets to categorize customer receivables

    Create dunning letter sets that alert customers to past-due items

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    Course IntroductionChapter 1 - Page 14

    Oracle Applications Transaction Flow

    Transaction Flow

    Oracle

    Projects

    Oracle General Ledger

    OracleInventory

    OracleOrderEntry

    Oracle

    Receivables

    Receipts

    Adjustments

    Orders Return material

    authorizations

    Inventory relief

    RMAs receiving

    Costs

    Inventory

    Revenue

    Draft

    invoices

    Transaction Flow Among Oracle Applications

    Transactions flow directly to Oracle Receivables from Oracle Order Entry and Oracle Projects.

    Other transactions, including journal entries, flow from Oracle Receivables to Oracle GeneralLedger.

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    Course IntroductionChapter 1 - Page 15

    Accounts Receivable Transaction Flow

    Accounts Receivable Transaction Flow

    Invoices and

    receiptsUnposted

    batches

    Orders and

    freight lines

    AR InterfaceAR Interface GL InterfaceGL Interface

    Oracle

    General

    Ledger

    Oracle

    Order Entry

    Oracle

    Receivables

    Transaction Inflow Through Interfaces

    The usual flow of transactions data includes interface tables that act as intermediary tablesbetween Oracle applications. The interface tables collect data from source systems and map the

    data to the appropriate attribute columns.

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    Course IntroductionChapter 1 - Page 16

    Integrating with Oracle General Ledger

    Integrating with Oracle General Ledger

    With Oracle General Ledger, you can use Oracle Receivables to:

    Run transaction reports to process accounts receivable, for one or more currencies

    Determine how Oracle Receivables integrates with Oracle General Ledger and createsjournal entries

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    Course IntroductionChapter 1 - Page 17

    Oracle Cash Management Integration

    Oracle Cash Management Integration

    with Oracle Receivables and Payables

    Oracle

    Receivables

    Installed?

    Oracle

    Payables

    Installed?Oracle Cash Management

    You have full product functionality.

    You cannot reconcile payments from Payables.

    You cannot reconcile Receivables receipts

    or create miscellaneous transactions.

    Oracle Cash Management Integration

    Use Oracle Cash Management to import your bank statements, then to reconcile thedetails of the statements against payments (Oracle Payables), receipts (OracleReceivables), and journal entries (Oracle General Ledger).

    You can create and reconcile miscellaneous transactions, such as bank charges, thatoriginate from any applications other than Oracle Payables, Oracle Receivables, or

    Oracle General Ledger. Also, you can use Oracle Cash Management reports to reviewyour bank account activity.

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    Course IntroductionChapter 1 - Page 18

    Oracle Cash Management Integration

    Cash Management Integration

    Oracle Cash Management shares functionality with Oracle Receivables. Using Oracle Cash

    Management you can:

    Reconcile receipts

    Reverse receipts

    Create miscellaneous (non-invoiced) transactions, such as bank charges, debits, andcredits

    Reconciling Receipts with Oracle Receivables

    If you clear receipts in Oracle Receivables, the receipts are cleared but not reconciledagainst a bank statement.

    If you use Oracle Receivables, you must use Oracle Cash Management to reconcileyour receipts.

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    Course IntroductionChapter 1 - Page 19

    Overview of System Options

    System Options

    Many of the system options available in Oracle Receivables are explained throughout this course.

    These options appear in the alternative regions of the System Options window. Some of theoptions in these regions are:

    Accounting region: Accrual or cash basis accounting method, early payment discounttreatment, Oracle General Ledger account numbers for selected accounts, foreignexchange gain and loss account numbers, and so on

    Tax region: Method used to calculate transaction based taxes (sales tax and value-addedtaxes), location structures, rounding of tax amounts, and so on

    Tax Default and Rules region: Default tax codes, exemption and exception handling,

    and so on

    Transactions and Customers region: Automatic site and customer numbering, printingof transactions, permitting the deletion of transactions, and so on

    Miscellaneous region: Printing of remit-to addresses on transactions, number ofinvoices processed per commit, default receipt application rules, and so on

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    Course IntroductionChapter 1 - Page 20

    Overview of Profile Options

    Personal Profile Values

    Thirty profile options are available to control an individuals capability to access and change data

    or options in Oracle Receivables. Because some of these options have a broad impact on the datamaintained by Oracle Receivables, these options should be carefully controlled as part of the

    implementation process or when adding new users. The ability to set profile options is oftenrestricted to application system administrators.

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    Overview of Standard Reports

    Reports

    More than 100 standard reports are available from Oracle Receivables. Reports can be generated

    individually or as part of a report set.

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