accumulation account insurance guide

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qsuper.qld.gov.au Accumulation Account Insurance Guide Issued 28 February 2022

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Page 1: Accumulation Account Insurance Guide

qsuper.qld.gov.au

Accumulation AccountInsuranceGuideIssued 28 February 2022

Page 2: Accumulation Account Insurance Guide

Important informationThis is theAccumulation Account InsuranceGuide. It gives youdetails about insurance available to Accumulation accountmembers, including information on costs, eligibility,and exclusions.

The information in this document forms part of theQSuperProductDisclosureStatement forAccumulationAccount (PDS)issuedon28February2022,asthePDSreferences informationthat you will find in this guide. Other important information iscontained in theAccumulation AccountGuide and InvestmentChoiceGuide, which also form part of the PDS.

You should consider the information contained in thisdocumentbeforemakinganydecisionsabout insurance. If youneed copies of any of the documentswe refer to in this guide,you can download them from theQSuper website atqsuper.qld.gov.au/pdsorcall usandwewill sendthemtoyou.

ThisdocumentandallQSuperproductsare issuedbyAustralianRetirementTrustPtyLtdas trustee forAustralianRetirementTrust (the Fund). Any reference to 'QSuper' is a reference totheGovernment Division of Australian Retirement Trust.Unlessthecontextprovidesotherwise, referencestoproductsin this document (including Accumulation account, Incomeaccount, and Defined Benefit account), are references toQSuperproducts.Whenwesay 'we', 'us', 'our', or 'theTrustee',wemean Australian Retirement Trust Pty Ltd.

The insurance arrangements detailed in this guide for death,total and permanent disability (TPD), and income protectionare provided byQInsure Limited (ABN 79 607 345 853, AFSL483057) (‘QInsure’) through a group life policy issued to theTrustee (QSuper insurance).

Keeping you informedTheremay be changes from time to time to informationcontained in this document, the PDS, and the guides. You canfindout informationaboutanychanges that arenotmateriallyadversebyvisitingtheQSuperwebsiteatqsuper.qld.gov.auorcalling uson1300360750.Wewill also send you a copyof theupdated information on request, free of charge.

If you need tomake an insurance claimThis guide is designed to give you the information you needabout our insurance offerings for QSuper Accumulationaccounts, but it does not cover how tomake a claim. You willfind information aboutmaking a claim in the followingpublications:

Permanent Disability Benefit GuideIncomeProtection Benefit GuideDeath Benefit ClaimGuideClaiming a Terminal Medical Condition Benefit factsheet.

If you need copies of any of these documents, you candownload them fromour website atqsuper.qld.gov.au or give us a call and wewill send them toyou. Go to qsuper.qld.gov.au/insurance/make-a-claim formore information.

Case studiesThe case studies in this document are provided for illustrativepurposes only and themembers shown are not real. It isassumedfor thepurposeof thecasestudiesthatall termsandconditionshavebeenmet.Additionally, figuresmayberoundedfor ease of understanding.

Contents

1QSuper insurance at a glance

2Your cover – the basics

5Default insurance cover

7Death cover and TPD cover

12Income protection cover

19Changes to your situation

23Transferring your cover from another insurer orfund

24Police officers

25Appendix 1: Definitions

29Appendix 2: Premium rate tables

Page 3: Accumulation Account Insurance Guide

QSuper insurance at a glance

Protecting your futureInsurancewithinsupercanbean importantpartofyouroverallfinancial picture. As aQSupermember, you have access tovarious insurance options, all designed to provide youwithsecurity and peace ofmind throughout your life.Some benefits:

Eligiblemembersautomatically receivedeathcover, total andpermanent disability cover (TPD), and depending on youremployment situation, income protection cover.Members can apply for insurance if they don’tget it automatically.You can change your cover tomeet your needs –permanentlyopt in, apply to personalise your types and level of cover, orcancelanytimeusingQSuperMemberOnline(MemberOnline).If you need tomake a claim, you get one-on-oneclaimsmanagement.The cost of your insurance (the premiums) are deductedstraight from your Accumulation account, not your takehome pay.

The information inthisdocumentaddressesthesituationsofmostmembers. Please contact us if you are unsurewhether your particular situation is addressed.

Types of insuranceQSuper offers three types of insurance. If you are not sure whatyour current level of cover is, you can log in toMemberOnline orcall us on 1300 360 750.

Death cover

This is insurance that pays a benefit if you die. Additionally,if you are diagnosedwith a terminal illness, youmay be ableto receive your death benefit as a terminal illness benefit.You will find the definition of terminal illness on page 28.

TPD cover

This is insurance that pays a lump sum if you suffer a totaland permanent disablement due to an illness or injury.

Income protection coverInsurance

This is insurancethatpaysyouaregular income(uptoyourmaximumbenefitperiod–seepage12) if an illnessor injurymeansyouareunable toworkduetoatotalandtemporarydisablement or partial and temporary disablement.

Insurance terms used in this guideIt is important tous that youunderstandwhat youareentitled to,so we have tried tomake this document as clear andstraightforward as possible.

There are some terms used in this guide that have specificmeanings and these terms are listed below. You will find thedefinitions of all these terms on pages 25- 28.

Permanent full-time orpart-time basis

Accrued sick leaveAt work

Pre-disability incomeAustralian residentPre-existing conditionBenefit periodPre-existingexclusionperiodConsumer Price Index (CPI)Prescribed percentageContribution replacement

benefit (CRB) Professional rateCriminal activity Prospective benefit

Queensland Police Service(QPS) sick leave bank

Date of disablementDefault employer

Return to employmentincome

Default police rateDefault rate

Self-employed personGainfully employedStandard contributionHigh risk rateStandard rateHome dutiesSubstantive hoursIncomeSuperannuation guaranteecontributionInsured salary

Leave without pay Terminal illnessMaterial and substantialduties Total and permanent

disablementMedical care Total and temporary

disablementMedical practitionerMember Waiting periodOccupational rating WarOther Income White collar rateOwn occupation Workers’ Compensation

benefits.Pandemic illnessPartial and temporarydisablement

1

Accumulation Account InsuranceGuide

Page 4: Accumulation Account Insurance Guide

Your cover – the basicsEligibility to hold coverTo be eligible to hold insurance,1membersmust have aQSuperAccumulation account, and be:

An Australian resident, andAged 16-64 for TPD and income protection cover, and/orAged 16-69 for death cover, orAged 16-59 for all cover if you are aQueensland police officer.

However, if yourQSuperAccumulationaccounthasbeenopenedonly for the purpose of starting a Lifetime Pension then youwillnot be eligible to hold insurance through that Accumulationaccount.

If youarenotanAustralian resident andwegiveyoucover, or youstop being anAustralian resident, you can cancel your cover andstop paying premiums. Log in toMemberOnline or call us on1300 360 750.

How cover startsYou can receive insurance cover automatically when youmeetcertain requirements, or you can apply for cover.

Default coverYouwill only get default cover automatically when you:Are aged 25 or older, and have had an Accumulationaccount balance of $6,000 ormore, and have receivedmoney into this account in the last 13months, orWork forQueensland emergency services, beingQueenslandPoliceService(QPS),QueenslandAmbulanceService (QAS), or Queensland Fire and EmergencyService (QFES).

Queensland emergency servicesYouwill get default cover automatically if you work for theQueensland emergency services (QPS, QAS, or QFES), as youare covered by the dangerous occupation exception. The coveryou get will depend on how you joinedQSuper. Formoreinformation on the default covermembers receive, please seepage 5.

The dangerous occupation exceptionThe Trustee has elected thatmembers employed by theQueenslandemergencyservicesbeprovidedwithautomaticdefault insurance cover regardless of their age and accountbalance (existing terms and conditions still apply).This includes all employees of:Queensland Police Service (QPS)– not just police officersQueensland Ambulance Service (QAS)– not just paramedicsQueensland Fire and Emergency Service (QFES)– not just firefighters.

Apply for coverYou can apply for cover and it will start on thedayweaccept yourapplication.

Youwillneedtopermanentlyopt intocoverwhenyouapplyif you’re under age 25, or if your Accumulation accountbalance hasn’t reached $6,000 ormore, or hasn’t receivedanymoney in the last 13months (see page 3 forinformation on permanently opting in).

Terms and conditions can be found frompage 7 for death coverand TPD cover and page 12 for income protection cover.

Changing your coverOur insurance isdesignedtobeflexible, soasyourcircumstanceschange so can your cover.2

You can have any combination of death cover, TPD cover, andincome protection cover that suits you.You can have different levels of death cover and TPD cover,and can choose a fixed level of cover or units of cover.When it comes to income protection cover, you can choosehowmuch of your salary you cover (up to set limits).Membersother thanpoliceofficers, canalsotailor their incomeprotection waiting period and/or benefit period.

You will findmore information about all these options in thefollowingpages.Managingyour insurance iseasythroughMemberOnline or by completing aChange of Insurance form, which youcan download fromour website at qsuper.qld.gov.au/forms orby calling us to request a copy, free of charge.

Applying for default insuranceIf youapply fordefault insurancecoverwithin120daysofstartinga job with a newQueenslandGovernment or default employer,you will have no pre-existing exclusion period on your defaultcover once youhavebeenatwork3 for 30 consecutive days fromthe date we accept your application.

If you apply after 120 days of starting your job, a five-yearpre-existing exclusion period will apply to your cover.(A pre-existing exclusion period is the length of timewhenwewon’tpayclaimsfor illnessesor injuries thatexistedbeforeyougot insurance.)

You can request to have your pre-existing exclusion periodremoved, as long as you provide us with health and otherinformation, and we accept your request. To apply, call us on1300 360 750 and wewill send you the appropriate form/s.

You will need to permanently opt in to cover when you apply ifyou’re under age 25, or if your Accumulation account balancehasn’t reached $6,000 ormore, or hasn’t received anymoney inthe last 13months.

1Other eligibility terms and conditions apply.2 Subject to eligibility and limits, see pages 7 and 12 formore information.3 See the definitions in this guide formore information about the ‘at work’ test.

2

Page 5: Accumulation Account Insurance Guide

Paying for insuranceYou do not need tomake any payment arrangements, aspremiums(thecost)will bepaidoutofyourAccumulationaccountmonthly in arrears. Justmake sure you have enoughmoneyto cover the premiums.

Please keep inmind that if you have a Defined Benefit, State, orPolice account, and want to apply for additional cover, youmayneed to contribute to an Accumulation account to pay yourpremiums.Youcanapply foranAccumulationaccount ifyoudon’thave one.

The cost of insurance coverThe cost of your insurance cover will depend on the typeand amount of cover you hold, as well as your age and any waysin which you have personalised your cover. Premium rate tablesare detailed in Appendix 2 and explained throughout this guide.

Health and other informationSometimes youmay be required to provide health and otherinformation before we can consider providing you with cover.Where we require you to provide health and other information,your application for cover will be assessed by the insurer, and ifaccepted, your cover will start on the date of acceptance.

When coverwill endThere are some situations where your death cover, TPD cover,or income protection cover will be cancelled, and theseare outlined on pages 10 and 16.

Permanently opting in to coverYoumustmeet certain requirements before you can receive,continue to hold, or apply for cover, unless you permanently optin to insurance cover.1

If you wish to apply for cover prior to turning 25 or beforeyourbalancereaches$6,000,orwherewehaven’t receivedmoneyintoyouraccountforthe last13months,youneedtopermanentlyopt in to that cover.

Permanentlyopting in tocovermeansyoucanreceivecoverpriortomeeting the above conditions andwewon’t cancel your coverif we haven’t receivedmoney into your account for the last13months.2

You can permanently opt in to cover by:

Logging in toMemberOnline and selecting ‘I want topermanently opt in to cover’ –memberonline.qsuper.qld.gov.auSendingusacompletedPermanentlyopt intoyourAccumulationaccount insurance form – qsuper.qld.gov.au/forms

If youhavepermanently opted in to cover anddecide that this nolongersuitsyourneeds,youcancancelyour insuranceviaMemberOnline or by completing anApplication toCancel Insurance form.

Cancelling your coverIf you feel QSuper insurance is not right for your circumstances,you can cancel any or all of it at any time. You can cancel yourinsurance viaMemberOnline, or by completing anApplication toCancel Insuranceform,whichyoucandownloadfromtheQSuperwebsite at qsuper.qld.gov.au/forms

If you have previously cancelled any of your cover, we will notautomatically provide you with any cover again, even if youremployment situation changes.

Whenwewill cancel your coverWewill cancel your cover if we have not received anymoney intoyouraccount inthe last13monthsandyouhavenotpermanentlyopted intocover,oryoudon’thaveenoughmoney inyouraccountto pay for insurance (the premium).

Thereareothercircumstanceswhenyourcoverwillbecancelled,see details on page 10 for death cover and TPD cover, and page16 for income protection cover.

When cover cancelled by us automatically startsagainIf we have cancelled your cover for one of the reasons outlinedabove, wewill still apply default cover to your account if you havemet all of the eligibility requirements outlined on page 2, andone of the below happens:

Your QueenslandGovernment employer or default employertellsusthatyou leftyour job,but thissameemployer thensendsus a superannuation guarantee contributionYoustartworkingforanewQueenslandGovernmentemployeror default employer and they send us a superannuationguarantee contribution.

Anexception is if youapplied foraQSuperAccumulationaccountdirectly with us (not through your QueenslandGovernmentemployer or default employer) and we cancelled your cover. Wewould not automatically give you cover again, so youwould needto apply if you want cover.

Insurance acrossmultiple accountsOn 28 February 2022, QSuper and Sunsupermerged to formAustralian Retirement Trust Pty Ltd. If you held insurance coverin bothQSuper and Sunsuper accounts immediately prior to themerger,yourcoverwitheachoftheseaccounts3continuedwhenthemergeroccurred.While it'spossible toreceiveaDeathorTPDbenefit from two ormore accounts at once, if you have incomeprotection cover inmore than one account youmay not be ableto receive an income protection benefit from both at the sametime, or the amount you can receive could be reduced. If you dohold insurance acrossmultiple accounts, please review yourinsurance arrangements and consider your personalcircumstances. Please call us if you have any questions.

1 Subject to eligibility and limits, see pages 7 and 12 formore information.2There are various other circumstances when cover will end, see pages 10 and 16 formore information.3 Previous Sunsuper for life - Super-savings accounts became Super Savings Accumulation accounts in the Public Offer Division of Australian Retirement Trust whenQSupermergedwith Sunsuper.

3

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Page 6: Accumulation Account Insurance Guide

Applying for cover after it's been cancelledIf your cover is cancelled and youwant to take it out again, youcan apply. Youmay be required to provide health and otherinformation, and your cover will start on the day it’s accepted.

Your coverwill be subject to the termsandconditions applyingatthattime.This includesafive-yearpre-existingconditionexclusionperiod, during which you could not receive a benefit for an injuryor illness that existed before your insurance started.

For thecurrent termsandconditions, seepage7 for death coverand TPD cover, and page 12 for income protection cover.

Pre-existing conditionsA pre-existing condition is an illness or injury where the signs orsymptoms existed before the date that your cover started orincreased.Our cover comeswithwhat’s known as a pre-existingexclusion period, which is the period during which wewill not payan insurance benefit if the illness or injury you are claiming forrelates to a pre-existing condition.

Unlessanyof thefollowingscenariosoutlinedbelowapply,defaultcover for death, TPD and income protection cover has nopre-existingexclusionperiodonce youhavebeenatwork1 for 30consecutivedays fromwhenyourdefaultcoverstarts. If youwerenotatworkfor30consecutivedaysfromwhenyourdefaultcoverstarts, an indefinite pre-existing exclusion period will apply untilyou have been at work for 30 consecutive days.

The default cover you obtain will be subject to a five-yearpre-existingexclusionperiodfromwhenyourdefaultcoverstarts,if the following scenarios apply:

You open your account directly (not through theQueenslandGovernment or a default employer) or your account is openedas a result of a family law splitYoumove fromaDefinedBenefit account to anAccumulationaccount. Thiswill only apply to thepart of thedefault cover youreceive that is higher than your prospective benefitYour cover is obtainedmore than 120 days after startingemployment with aQueenslandGovernment employer ordefault employer.

An exception to the previous point is that if you receiveinsurance after turning 25, and your account balance is orhas been $6,000 ormore, and you:JoinedQSuper within 120 days of starting employmentwith aQueenslandGovernment employer or defaultemployer, andRemained aQSuper Accumulationmember.

In thiscase,nopre-existingexclusionperiodwill applyonceyouhavebeenatwork1 for 30consecutivedays fromwhenyour cover starts. Please refer to pages 8 and 13 formoredetails.

A five-year pre-existing exclusion period will also apply:

To any additional income protection cover you apply for2

To any additional death cover and TPD cover you apply forIf you reduce your cover to less than the default level, thenincrease your cover back up to your default level of cover. Thepre-existing exclusion will only apply to the increased amount.

If you are not at work for 30 consecutive days fromwhen yourincreased cover or personalised cover starts, an indefinitepre-existing exclusion period will apply. However, once you havebeen atwork for 30 consecutive days, the pre-existing exclusionperiod will be reduced to five years fromwhen your increasedcover or personalised cover starts.

Inall caseswhenapre-existingexclusionperiodapplies, youmustbe at work on the day that it expires, otherwise, the pre-existingexclusionperiodwill continue toapplyuntil youhavebeenatworkfor 30 consecutive days.

An indefinite pre-existing exclusion period will apply if you werepreviouslyeligible to receive, entitled to receive,orhave receiveda TPD benefit or similar benefit fromQSuper or anyone else, orif you had been diagnosed with a terminal illness before yourdefault or increased cover started.

You can request to have your pre-existing exclusion periodremoved, as long as you provide us with health and otherinformation, and we accept your request. You can apply for thisby completing aChange of Insurance form. If you want to knowmore, there is some detailed information about pre-existingexclusion periods and how they apply, in both the death andTPDsection and income protection section onpages 8 and 13 respectively.

1 See the definitions in this guide formore information about the 'at work' test.2 Except where you are casually employed by aQueenslandGovernment employer or default employer and you apply for two units of income protection cover with awaiting period of 90 days and a benefit period of two years, within 120 days of starting employment.

4

Page 7: Accumulation Account Insurance Guide

Default insurance coverWhen aQSuper Accumulation account is opened, youwill automatically receive default insurance cover, if you are eligible. Thetype/sof insuranceyoumay receive includedeath cover, total andpermanentdisability (TPD) cover, and/or incomeprotectioncover. If you do not automatically receive income protection cover, you can often apply for it.

Summary of our default insuranceThedefault insurancecoveryoucanreceive isbasedonhowyou joinedQSuperandyourage. Inadditiontoothereligibility requirements,you will automatically receive insurance cover when youmeet one of the below requirements:

You’re aged25or older and yourAccumulation accountbalancehasbeen$6,000ormore, andwehave receivedmoney into yourAccumulation account within the last 13months, orYouwork forQueensland emergency services (QPS,QAS, orQFES), as you are covered by the dangerous occupation exception.Formore information refer to page 2.

Ifyouwantdefault insurancebutyoudon’tmeeteitheroftheaboverequirements,youcanapply forcover.Anyapplicationwill be subject to eligibility, a pre-existing exclusion periodmay apply, and you will need to permanently opt in to coverwhen you apply.1

The table below outlines the level of default insurance cover youmay automatically receive or can apply for.

Income protection coverDeath coverand TPD cover

Employmentarrangementswhencoverstarts

UnitsAge

Age 16-64: 87.75%of your insured salary313

DeathTPD

16-201Youwork for theQueenslandGovernmentona permanent full-time or part-time basis andmake standard contributions Waitingperiod:90daysoraccruedsick leave,whichever

is greater33

DeathTPD

21-64

Benefit period:Two years3Nil

DeathTPD

65-69

MembersoftheLegislativeAssembly,JudicialRegistrars,andMagistrates are not eligible for income protectioncover

12

DeathTPD

16-202Youwork for theQueenslandGovernment ora default employer on a permanent full-timeor part-time basis and do notmake standardcontributions 2

2DeathTPD

21-64

2Nil

DeathTPD

65-69

None, but, if you are eligible, you can apply for units ofincome protection cover4

12

DeathTPD

16-202Youwork for theQueenslandGovernment ordefault employer on a casual basis

22

DeathTPD

21-64

2Nil

DeathTPD

65-69

1 If you hold default death cover (meaning you do not have personalised cover), we will increase your cover to three units when you turn 21. 2 If you hold default deathcover (meaning you do not have personalised cover), we will increase your cover to two units when you turn 21. 3 If 87.75%of your insured salary is above ourmaximumdefault income protection limit of $20,000 amonth, you will need to provide health and other information to apply for cover above this limit. This benefit includes acontribution replacement benefit of 12.75%of your insured salary, which is paid to your QSuper Accumulation account while you are receiving an income protectionbenefit. This is also subject to themaximum cover you can have. See pages 2, 12 and 26 formore information. 4 Subject to themaximummonthly cover of $5,000.

1 Youmay be required to provide health and other information at the time of your application, and your cover will start on the day it’s accepted. Your cover will be subjectto the terms and conditions applying at that time.

5

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Income protection coverDeath coverand TPD cover

Employmentarrangementswhencoverstarts

UnitsAge

Age 16-59: 87.75%of your insured salary213

DeathTPD

16-201Youwork for theQueensland Police Service

Waiting period: 180 days or accrued sick leave, plusapprovedQueensland Police Service sick leave bank,whichever is greater

33

DeathTPD

21-59

Benefit period:Two years

None, but if you are eligible, you can apply for units ofincome protection cover4

12

DeathTPD

16-20You previously worked for theQueenslandGovernment or default employer and yourcover starts after employment ends3 2

2DeathTPD

21-64

2Nil

DeathTPD

65-69

1 If you hold default death cover (meaning you do not have personalised cover), we will increase your cover to three units when you turn 21. 2 If 87.75%of your insuredsalary is above ourmaximumdefault incomeprotection limit of $20,000 amonth, youwill need to provide health and other information to apply for cover above this limit.This benefit includes a contribution replacement benefit of 12.75%of your insured salary, which is paid to yourQSuper Accumulation account while you are receiving anincome protection benefit. This is also subject to themaximumcover you can have. See pages 2, 12 and 26 formore information. 3 Subject to how you joinedQSuper. 4Subject to themaximummonthly cover of $5,000 permonth if you are employed on a casual basis.

Income protection coverDeath coverand TPD coverOther situations

UnitsAge

None, but, if you are eligible, you can apply for units ofincome protection cover2

12

DeathTPD

16-201Youraccount isopenedaftera family lawsplitORYouopenedanaccount totransfer fundsfromyourQSuper Incomeaccountoranothersuper 2

2DeathTPD

21-64

fund, or tomake a personal contribution, andyou said yes to insurance3 2

NilDeathTPD

65-69

The cover youwill receivewill depend on your newemployment situation – see page 21 formore information.

YoudonothaveanAccumulationaccountandone isopenedwhenyoumovefromaDefinedBenefit account

None, but if you are eligible, you can apply for units ofincome protection cover2

12

DeathTPD

16-204You opened yourQSuper account directlyand you said yes to insurance3

If you started working for aQueenslandGovernment or default employer before your

22

DeathTPD

21-64

account was opened, the cover youmayautomatically receive dependsonyouremploymentarrangements.Formoreinformation, see the tables on page 5 andabove.

2Nil

DeathTPD

65-69

1 If you hold default death cover (meaning you do not have personalised cover), we will increase your default death cover to two units when you turn 21. 2 Subject to themaximummonthly cover of $5,000 permonth if you are employed on a casual basis. 3 If you applied to join QSuper directly, your cover will be considered personalisedand premiums payable at the occupational rate. If you were under age 16when you applied to join, and weren’t asked any occupational rating questions, your premiumswill be payable at the standard rate. 4As you do not hold default death cover (meaning you have personalised cover), we will not increase this default death cover to twounits when you turn 21.

6

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Death cover and TPD coverDeath cover pays a benefit if you die or suffer froma terminalillness, while TPD cover pays a lump sum to you if you areunlikely to ever be able towork again aftermeeting thedefinitionof total andpermanentdisablement. Policeofficerswill findmore information on page 24.

Types of death cover and TPD coverThere are two types of death cover and TPD cover you canchoose from:

Unitisedcover:Cover isbasedonamultipleofunits.Thevalueand cost of each unit depends on your age.Fixed cover:Cover is based on a fixed amount nominated byyou. The cost depends on your age.

Howmuch cover you can haveDefault death cover andTPDcover comes in units of cover, witheach unit worth a dollar value based on age. You can apply to buyadditional units up to themaximum levels of cover shown in thetable below. There are some conditions around increasing yourcover, which are covered in the next section.

MaximumTPD cover

Maximumdeath cover

$3million$3millionFull or part-time employee,including self-employed

$1million$1millionCasual employee orunemployed person

If you have cover over $1million and youmove to casualemployment or become unemployed, you will be able to keepyour current amount of cover, but youwill not beeligible tomakeany increases to your cover while you remain in casualemployment or are unemployed. If you want to reduce orpersonalise your cover, itwill have tobebelow themaximum limitof $1million, as this limit will be applied to any changes youmakein the future.

You can have different levels of death cover and TPD cover. Forexample, you could have threeunits of death cover and five unitsof TPD cover, ormaybe eight units of TPD cover and no units ofdeath cover. It’s all down to what suits you and yourunique situation.

Personalising your coverYou can change your death cover and TPD cover to suityour needs by:

Choosing the level of cover you have for eachChoosing a fixed level of coverOccupationally rating your premiums.

You will find information about these options in thefollowing pages.

Choosing your level of cover: conditionsAswementioned, youcan increaseyourdeathand/orTPDcoverat any time, up to themaximum limitof$3million ($1million if youare a casual employee or unemployed). However, if you want toincrease your cover above what is known as the automaticacceptance limit, you will need to provide health and otherinformation before we can consider your request forincreased cover.

The automatic acceptance limit is age-based, and is the higherof the following (but capped at $1million):

Below 40: $600,000 or 12 x your total annual income40 to 54: $600,000 or 9 x your total annual income55 to 59: $300,000 or 6 x your total annual income60 to 64: $300,000 or 3 x your total annual income

Regardless of your employment situation, you will not be able toincrease your cover if:

YouhavemadeorareentitledtomakeaclaimforaTPDbenefitor similar benefit with us or anyone elseYouhavebeendischargedfromyouremploymentasmedicallyunfit, or retired due to illness or injuryYou have been diagnosed with a terminal illnessYouwere not at work on the date of your application.

If you are applying to increase your cover up to the automaticacceptance limit, you will need to provide health and otherinformation.1

1Not required within the first 120 days of commencing employment with aQueenslandGovernment employer or default employer.7

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Pre-existing exclusion periodUnless the scenarios on page 4 apply, your default cover has nopre-existing exclusion period once you are at work for 30consecutive days fromwhen your default cover starts.

If you are not at work for 30 consecutive days fromwhen yourdefault cover starts, an indefinite pre-existing exclusion periodwill apply until you have been at work for 30 consecutive days.

All additional cover has a five-year pre-existing exclusion periodunless the removal of this exclusion is accepted by our insurer.

Inall caseswhenapre-existingexclusionperiodapplies, youmustbe at work on the day that it expires, otherwise, the pre-existingexclusionperiodwill continue toapplyuntil youhavebeenatworkfor 30 consecutive days.

Taylor’s storyTaylor is45andhasthreeunitsofdefaultTPDcover,whichdonothaveapre-existingexclusionperiod.Taylordecidesto buy an additional unit of TPDcover (which does have apre-existing exclusion period), so Taylor’s total cover is:

$262,080Three units of default TPD cover$87,360One unit of additional TPD cover

$349,440Total cover

Taylor was diagnosed with an ongoing heart condition10 years ago, and a fewmonths after applying foradditional cover, she develops a disability related to thiscondition thatmeans she’ll be unable to work again, andis entitled to receive a TPD benefit. As her default coverhad no pre-existing exclusion period, she’s entitled toreceive the $262,080 benefit for those units. As Taylor’sdisability is within the five-year pre-existing exclusionperiod for the additional unit, she doesn’t receive the$87,360 from the additional unit.

If you personalise your cover before deciding to return to defaultcover, and as a result, have an increase in cover, you will have toprovide health and other information. If accepted, a five-yearpre-existing exclusion period will apply to the increase in cover.

Choosing fixed coverDeath and TPD units start to decrease in value from age 41.Weknow thatmanymembers want to keep the same level of coverforanextendedperiod,especially if theyhavea family toconsider.That’s why, up until age 60, you can choose a fixed level of coverfor both death and TPD. If you choose fixed cover, you need tohave fixed cover for both death and TPD, but you can havedifferent levelsofcover foreach.Again, therearesomeconditionsaround increasing your level of cover above the default amount,and wewill providemore detail on these in the following pages.

Fixedcover isbought inmultiplesof$1,000ofcover,with thecostbased on your age and occupational rating.

Once you have fixed your level of cover, it will remain unchangeduntil age 60, or until you tell us you want to change it. From age60, theamountofTPDcoveryouhavewill reduceeveryyear fromyour 61st birthday, reaching zero on your 65th birthday. Hereis how it is calculated (using an example of $500,000).

Calculationon $500,000

at age 60Fixed TPDcalculated asBirthday

$400,0004/5 of age 60 cover61st

$300,0003/4 of age 61 cover62nd

$200,0002/3 of age 62 cover63rd

$100,0001/2 of age 63 cover64th

$0$065th

Wewill write to you every year after you turn 60 to let you knowwhat your new cover amount is.

The value of your fixed death cover will remain unchanged untilyou turn 70 (or 60 if you are aQueensland police officer), when itwill be cancelled.

Occupationally rating your premiumsYoumay be able to change the amount you pay for insurance byoccupationally ratingyourself. If youpersonaliseanyofyourcover(purchase additional income protection cover, death cover, orTPD cover, choose fixed cover, ormake any other changes toyour cover), all your premiumswill be payable at the relevantoccupational rate.

Our occupational ratings are:

Professional rateWhite collar rateStandard rateHigh risk rate.

If youreduceyourdefaultcoverandyouwould thenbepayingthehigh risk rate, you will continue to pay premiums at the defaultrate.

However, if youfixyourcoverbelowthedefault levelofcover,andyou would then be paying the high risk rate, we will changeyour premiums to the high risk rate.

Findouthowchangingyourcoverwill affectyourpremiumsandwhat occupational rating you arewith our InsurancePremiumEstimator.Go to qsuper.qld.gov.au/calculators to get started.

Youcanalso choose togoback todefault cover at any time,1 andpay premiums again at the default rate. By reverting to defaultcover, all of your cover will change to the default cover of thecategoryyoucurrentlybelongto.YoucandothisthroughMemberOnline, completing aChange of Insurance form, or by calling us.

1 Youmay be required to provide health and other information at the time of your application, and your cover will start on the day it’s accepted. Your cover will be subjectto the terms and conditions applying at that time.

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Thepremiums in the tablesonpages29-30are for thestandardrate.Fortheotheroccupational ratingsyoumultiply thepremiumfor your age from the relevant standard rate table by the figurefrom the table below.

TPDDeathOccupational rating0.600.60Professional rate

0.650.65White collar rate

1.001.00Standard rate

3.501.75High risk rate

Craig’s story below showshow thepremiumwould be calculatedif you are occupationally rated.

Craig’s storyCraig is 45 years old and currently paying a default rateof $4.93 per unit per week for unitised TPD cover.

WhenCraig decides to occupationally rate himself, herealises that he is eligible to pay the white collar rate.

Bymultiplying the standardTPDcost for his agewith thewhite collar rate for TPD, Craig realises that byoccupationally rating himself, he will only pay $3.67 perTPD unit per week.

That’s a saving of $1.26 per TPDunit per weekwhile he is45.

Calculating Craig’s insurance premium:

Cost per TPD unit at standard rate = $5.64 perweek

$5.64 x 0.65 (white collar rate)

= $3.67 perweek

More informationChanging between fixed cover and unitised coverYou can switch between fixed cover and unitised cover at anytime(althoughyoumustalwaysswitchbothdeathcoverandTPDcover at the same time).

Changing fromunitised to fixed coverIf youchangefromunitisedcover to fixedcover, youchooseyourlevel of cover inmultiples of $1,000 and a new five-yearpre-existing exclusion period will apply to any fixed cover thatis higher than your previous unitised cover.

From age 41, the value of units decreases. Thismeans that thedifference between your fixed cover and the previous value ofyour units will increase over time.

Thismeans that if youmake a claim in the first five years of fixingcover (the pre-existing exclusion period) you will be subject to apre-existingexclusionof thedifferencebetweenyour fixedcoverand the underlying unitised cover.

Let’s also look at Morgan’s story to see how this works.

Morgan’s storyMorgan is 40 and has personalised his cover so he hasfour units of TPD cover worth $125,000 each. His totalcover is worth $500,000. None of these units have apre-existing exclusion period. Morgan decides he wantsto fix his TPD cover at $500,000.

At age 41, the units he previously held would have beenworth a total of $478,176. AsMorgan had fixed his coverat $500,000, $21,824 of his cover is now subject to apre-existing exclusion period.

Thefollowingyear (atage42), thevalueof the fouroriginalunits will drop again to $457,304, and the amount ofMorgan’s cover with a pre-existing exclusion period willbe recalculated to $42,696. This will happen every yearuntil five years after the date he fixed his cover, at whichtime the pre-existing exclusion period will expire.

Changing from fixed cover to unitised coverIf you change from fixed cover back to unitised cover, you havethe option of choosing howmany units of cover you want. If thevalueof theunitsyouchoose ishigher thanthevalueofyour fixedlevel of cover, a five-year pre-existing exclusion period will applyto this additional amount of cover. Also keep inmind that anyremainingpre-existingexclusionperiod fromtheoriginal change(from units to fixed cover) will stay in place.

Morgan is now 48, and his fixed level of cover is$500,000.

He decides he wants nine units of cover. At age 48, unitsare worth $61,680 each.

9 x $61,680 = $555,120

So the additional $55,120 cover thatMorgan nowhaswillhave a new five-year pre-existing exclusion period. Nextyear, the units will be worth $490,320 (9 x $54,480). Hisfive-year pre-existing exclusion period no longer applies,as his cover is now less than $500,000 (his previous fixedlevel of cover, which was not subject to a pre-existingexclusion period).

Reducing your coverIf you increaseyourcovermorethanonce,youmayhavemultiplepre-existing exclusion periods on your cover with differenttimeframes. If you then reduce your cover and as a result, someof yourpre-existingexclusionperiodscanbe removed,wewouldremove the exclusion period with the longest time remaining onit first.

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The cost of coverUnits of cover are based on age. Thismeans both the premiumand the value of each unit will vary depending onhowold you are.

Fixedcover is chargedper $1,000of cover, andagain, the costofcover will vary with your age. All premiums include stamp duty,maybesubject to rounding, andarenetof any taxdeductionsweclaim.Theyaredeductedmonthly inarrears.Premiumratetablesare detailed in Appendix 2.

Default coverIf you have default cover and havemade no changes to yourinsurance (including occupationally rating yourself), you willcontinue topay thepremiumsat thedefault rate.DeathandTPDcover isavailable inunits,withthecostperunitdependingonyourage. Default premium rates are shown in Table 1 on page 29.

Please note, if you applied for aQSuper Accumulation accountdirectly with us (not through theQueenslandGovernment or adefaultemployer), youwill beaskedquestionsaboutyourcurrentjob.1This will be used to decide your occupational rating (howmuch you pay for insurance), and will apply fromwhen yourinsurance starts.

Fixed coverFixed cover is available inmultiples of $1,000, with the cost per$1,000 of cover depending on your age. The standard ratepremiums for fixed cover can be found in Table 3 on page 30. Ifyou have occupationally rated your premiums,multiplythe standard premium cost by the relevant factor in the table onpage 9.

Casey’s storyCasey is 32 and has decided to get a fixed level of cover.She chooses to have $500,000 of death cover and$750,000 of TPD cover, with premiums occupationallyrated at the standard rate.

$0.52Cost for $1,000 of deathcover per year for a 32-year-old

$260Annual death premium$0.83Cost per $1,000 of TPD

cover per year for a 32-year-old$622.50Annual TPD premium$882.50Total annual premium

When death cover and TPD cover endsTherearevariouscircumstanceswhenyourdeathcoverandTPDcover would end. These are:

You are no longer aQSupermemberYou no longer hold an Accumulation accountYou cancel your cover (the later of the date requested or datereceived by the Trustee)For TPD: the date a TPD benefit is paid. Your death cover willend from your date of disablement for TPD. If the amount ofyourdeathcover isgreater thantheamountofyourTPDcover,yourdeathcoverwill bereducedfromyourdateofdisablementby theamountof theTPDbenefit you received, so that youwillcontinue to hold any amount of death cover in excess of theTPD benefit. This reduction of your death cover will bebackdatedtoyourdateofdisablementforTPD,andyourrelatedpremiumswill be backdated and refunded to this same date.This will occur when your TPD benefit is approved.Thedate a terminal illness benefit is paid. If the amount of yourTPDcover isgreater thantheamountofyourdeathcover, yourTPD cover will not end on the date a terminal illness benefit ispaid, but will be reduced by the amount of the terminal illnessbenefit.You are no longer an Australian residentYou turn 65 for TPD cover (60 if you are a police officer), or 70for death cover (60 if you are a police officer)Whenwehavenot receivedanymoney intoyouraccount in thelast 13months (unless you have permanently opted in)If you are a newmember employed by aQueenslandGovernment employer or a default employer, 120 daysafter cover starts if the full amount of themonthly premium isdue and remains unpaid (cover is cancelled from the date ofinception)If you are an existingmember employed by aQueenslandGovernmentemployeroradefaultemployer, 60daysafter thefull amountof themonthly premium is dueand remains unpaidIf you are a new or existingmember not employed by aQueenslandGovernment employer or a default employer,60daysafter thefull amountof themonthlypremiumisdueandremains unpaidIf you are a State or Police accountmember, the dateyourAccumulation account balancewould reduce to less thanthe prescribed percentageIf the balance of your account would reduce to less than$0 after a premium paymentThe date the insurance policy terminatesThe date you die.

1 If youareunderage16,youwill notbeaskedthesequestionsandwill automatically receive insurancewheneligible, andbechargedpremiumsat thestandardoccupationalrating.

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When youwould not receive a death or TPDinsurance benefitIn addition to any pre-existing conditions, pre-existing exclusionperiods, and other exclusions applicable, we cannot pay you abenefitwhereyour claimarises fromanyof the following (directlyor indirectly):

Declared war or acts of warActiveservice inthearmedforcesofanycountryor internationalorganisation. This does not apply if you are an AustralianDefence Force Reservist on active service and engaged indisaster relief within AustraliaCriminal activity you are convicted ofA pandemic illness that occurs within the first 30 days of youreceiving new cover. The pandemic illness exclusion does notapply if you receive default cover:

‒Automaticallyasa resultofworkingwith theQueenslandGovernment or a default employer; or

‒ You applied for and permanently opted in to coverwithin the first 120 days of starting work with theQueenslandGovernment or a default employer.

We also cannot pay you a benefit if:

Youwerenotatwork for30consecutivedays fromwhencoverstarts and your claim is related (either directly or indirectly) toa pre-existing conditionYouwereadvisedatthetimeofyourapplicationbeingacceptedthatanexclusionapplied toyouradditional cover, andtheclaimis related to that exclusion.

If, before the start of any cover you have previously received orare eligible to receive aTPDbenefit (or similar), or you have beendiagnosed with a terminal illness, then a benefit will not be paidfor any injury or illnesswhich is related to apre-existing conditionyou have. This only applies to any default or increased cover thatstarted on or after the date the TPD or terminal illness benefitentitlement arose.

Anyadditionalcoverwill notbepaid if your illnessor injury iscausedby a deliberate self-inflicted act or injury, attempted suicide, ordeliberateself-destruction (regardlessofwhetheryouweresaneor insane)within13monthsofrecommencingor increasingcover.

Any cover that is subject to a pre-existing exclusion period willnot be paid if your injury or illness is related either directly orindirectly toanevent thathappened in the12monthsbeforeyouapplied for the cover, and you have not served the pre-existingexclusion period.

Insured benefits paid on terminal illnessIf you are diagnosedwith a terminal illness that is likely to result inyour death within 24months, youmay be able to claim on yourdeath insurance benefit.

If your claim is approved, your insurancebenefitwill be calculatedas at the date you are certified by twomedical practitioners ashavingaterminal illness.Fora terminal illness,dateofdisablementmeansthedateonwhichyoufirsthaveaterminal illness.Formoreinformationonthedefinitionof terminal illness,seepage28.Referto theClaiming aTerminalMedical ConditionBenefit factsheet formore information.

Can both a TPD benefit and a death benefit bepaid?While death cover and TPD cover are provided separately,you cannot claim both. For example, your death cover will becancelled if you receive a TPD benefit.

The only time youwill keep death cover is if your death cover isgreater than the TPD benefit that is paid, in which case you willkeep thedifference.SeeKim’s storybelowtoseehowthisworks.Similarly, if you receive a death benefit due to a terminal illnessclaim, you will only keep the TPD cover that is greater than thedeath benefit paid.

If you suffer a total and permanent disability but die within threemonths of your date of disablement from a related condition, adeath benefit will be paid rather than a TPD benefit, even if yourlevel of TPD cover is higher than your level of death cover. Thisalsomeans that if you have TPD cover but not death cover, nobenefitwill bepaid.However, if aTPDbenefithadbeenpaidbeforeyour death, we will not ask for it to be repaid.

Kim’s storyKim is 45 and has fixed TPD cover worth $400,000 andfixed death cover worth $550,000. After a car accident,she isdeemedtobetotallyandpermanentlydisabled,andreceives a TPD benefit of $400,000. The first $400,000of her death cover is cancelled, but she keeps theremaining $150,000 of death cover.

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Income protection coverIncome protection cover pays you an income if you aretemporarily unable towork for a period of time due to illnessor injury.Toreceivean incomeprotectionpayment,youmustbesufferingfromatotalandtemporarydisablementorpartialand temporarydisablement. Youwill find thesedefinitionsonpage 27 and page 28.

Howmuch cover you can haveIf you are eligible for default income protection cover (refer topages 5 and 6), your default cover pays you a total benefit of87.75%of your insured salary. This includes a contributionreplacement benefit of 12.75%of your insured salary. If youreceive default cover, we will cap your total benefit at $20,0001

permonth. If 87.75%ofyour insuredsalary ismore than that, youwill need to provide uswith health and other information in orderto apply for cover above the cap.

When an income protection claim ismade, we confirm yourinsuredsalary as at your dateof disablementwith your employer.

You can apply at any time formore cover up to amaximum totalbenefit of $50,0002 permonth. Your benefit can never bemorethan 87.75%of your insured salary (or pre-disability income, ifyou hold unitised cover).3

Please note salary-based premiums are calculated as apercentage of your insured salary.

If you are not eligible for default cover, you can apply for cover inunits. Each unit is worth $500 of cover amonth, including acontribution replacement benefit of $72.65 for each unit. If youare not eligible for default cover, you cannot choose to switch tosalary-based incomeprotectioncover. If youholdunitisedcover,yourmonthlybenefitwill be the lesserof the insuredvalueofyourunits or 87.75%of your pre-disability income.3

If youhavesalary-basedcover youcanpersonalise your coverbychoosing to switch to unitised cover. You can buy asmany unitsasyouneed(subject tomaximumlimits),meaningthatyourcovercan be lower than the default or even higher if you have otheremployment income youwant covered. You should also knowthatsalary-basedcover isonly foryourQueenslandGovernmentor default employer employment. If you get income fromotheremployment as well, you can apply for unitised cover and becovered for both.

Let’s look at Dev’s story to see how this works.

Dev’s storyDevworksatQueenslandHealthandhasanannual salaryof $75,000. This salary is covered by default incomeprotection cover. Dev also works one shift a week at aprivate hospital, which pays him an annual salary of$15,000. This salary is not covered by default incomeprotection cover.

Dev’s current annual income protection cover (includinga contribution replacement benefit) is87.75%of $75,000: $65,812 ($5,484 permonth).

Dev chooses to switch to unitised cover so he can alsoinclude his part-time salary.

Dev’s total annual income: $90,000.

Total amountof annual coverDev is eligible to receive(including a contribution replacement benefit):

87.75%of $90,000: $78,975 ($6,581 permonth).

Dev chooses to buy 13 units of cover (each unit worth$500 permonth):

Provides $6,500 of cover permonth (including acontribution replacement benefit).

Personalising coverYou can tailor your incomeprotection cover tomeet your needsby:

Changing your level of cover (up to certain limits)Choosing your waiting period and benefit period (please notethat police officers are not able to tailor their waiting or benefitperiods)Being occupationally rated

Youwill find information about these options in the followingpages.

Applying for and increasing cover: conditionsIf you apply for cover above our automatic acceptance limit, youmay also have to provide health and other information. Ourautomaticacceptance limit is$20,000amonth. Ifyouhavechosentheoption tohavebenefits paid until youare65, youmayhave toprovide health and other information. See page 14 formoreinformation on this option.

You can apply for cover up to the limit outlined above. However,youmay also have to provide health and other information.

1Any premiums deducted above the cap will be refunded to your account at the end of the financial year.2$50,000permonth is calculated as87.75%of the first $410,256of annual incomeplus 62.75%of thenext $382,470of annual income, expressed as amonthly amount.These figures include a contribution replacement benefit. Youmay apply for additional cover up to themaximumbenefits outlined on this page by providing health andother information.3 In all instances, benefits are limited to 87.75%of your insured salary (or pre-disability income), up to amonthly benefit of $30,000, reducing to 62.75%of your insuredsalary (or pre-disability income) on any furthermonthly benefit up to $50,000.

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Casual employeesIf you are a casual employee employed by aQueenslandGovernment employer or a default employer, you can apply forup to two units of cover with a 90-day waiting period and atwo-year benefit period without providing health and otherinformation, providedyoudo thiswithin120daysof starting yourjob.

If you apply formore than two units of cover, a different benefitperiod orwaiting period, or if you increaseor apply for your covermore than 120 days after starting your job, we will ask for healthand other information.

You will have a pre-existing exclusion period on any additionalcover above two units. Any increase in cover is subject to themaximumof ten units.

Pre-existing exclusion periodsDefault coverYourdefaultcoverwill havenopre-existingexclusionperiodonceyou are at work1 for 30 consecutive days fromwhen your coverbegins, and:

Youapply forandobtaindefaultcoverwithin120daysofstartingemployment with aQueenslandGovernment employer ordefault employer, orYour default insurance cover starts automatically.

If you increase your cover above the default amount, a newfive-yearpre-existingexclusionperiodwill apply toyouradditionalcover. A pre-existing exclusionperiodmay also apply if youmeetthe criteria listed on page 4.

Unitised coverIf you switch from salary-based income protection cover tounitised cover, any increase in cover above your salary-basedincome protection cover has a five-year pre-existing exclusionperiod. You can apply formore cover at any time, but a newfive-yearpre-existingexclusionperiodwill applyoneach increaseand youmay be required to provide us with health and otherinformation before we can assess your request.

When you have unitised cover, you can apply to increase yourcover if your salary increases without any additional pre-existingexclusion period as long as all the following conditions aremet:

You are not self-employed or unemployedYou provide us with evidence such as a letter from youremployer or payslips (or notification of the increase, if that islater) within 60 days of the increaseYouprovideuswithhealthandother informationtoourandourinsurer’s satisfaction.The increase is within the automatic acceptance limitsYou have not already increased your unitised cover in the last12months.

If you domeet these conditions, we will not apply a five-yearpre-existing exclusion period to the increased cover. Wewill,however, include your new increase in any pre-existing exclusionperiod you currently have.

If youdonotmeet thesecriteriayoucanstill apply foran increase,but a five-year pre-existing exclusion period will apply and youmay be required to provide us with health and other informationbefore we can assess your request.

You can request to have your pre-existing exclusion periodremoved, as long as you provide us with health and otherinformation and we accept your request. You can apply for thisby completing aChange of Insurance form, or call us and wewillsend you a copy of the form.

Dev’s storySo if we look at Dev again, when he changed to unitisedcover to include his additional income, he increased hiscover above the default level.

Dev’s default income protection cover:$5,484 permonth

Dev’s total income protection cover:$6,500 permonth

So the first $5,484 of Dev’s cover has no pre-existingexclusion period, but the remaining$1,016 ($6,500 – $5,484) has a five-yearpre-existing exclusion period.

Pleasenote, ifyouhaveunitisedcover,wewill increaseyourcover, and therefore, the number of units you have, everyyear in linewiththeBrisbaneAllGroupsConsumerPriceIndex(CPI) as produced by the Australian Bureau of Statistics(ABS). If theCPIdecreases,yournumberofunitswill remainthe same. If your current cover is subject to a pre-existingexclusion period, then the same pre-existing exclusionperiodwill apply to any increase in cover resulting from aCPI increase.

Indexationofcertain incomeprotectionbenefitsIf you are in receipt of an income protection benefit with a ‘fiveyear’ or ‘to age 65’ benefit period, that commenced prior to thestart of the financial year, your income protection benefit will beindexedeveryyear. If there isanegative indexation,no indexationwill be applied.

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Changing yourwaiting period or benefit periodAll members except police officers can personalise their incomeprotection cover by tailoring their:

Waiting periodBenefit period.

To change your waiting period and/or benefit period, log in toMemberOnline, complete aChangeof Insurance form, or give usa call.

Waiting periodsAwaitingperiod is theperiodof timebetweenwhenyoubecomeunable to work due to illness or injury (your date of disablement)and when you are first eligible to receive a benefit payment.

The waiting periods for default cover are shown on pages 5 and6. However, all eligiblemembers can choose their waiting periodto be:

The greater of accrued sick leave or 30 days (30-day)The greater of accrued sick leave or 60 days (60-day)The greater of accrued sick leave or 90 days (90-day).

Any change to your waiting period will have an impact on yourpremiums.

If you shorten yourwaiting period, youwill have towait the lengthof your previous waiting period before your newwaiting periodwould apply to a claim.

Charlie’s storyLet’s look at Charlie’s situation to see how this works. Hecurrentlyhasa90-daywaitingperiod,andwantstochangethis to a 30-day waiting period.

We accept Charlie’s application on 1March. This is day 1.However, the changewon’t come intoeffect for claiminguntil day 91, which is 30May.

So if Charlie has an accident on 28May, he will still have a90 day waiting period until he can receive a benefit. IfCharlie has an accident on 30May, or any day after that,he will have a 30-day waiting period until he can receive abenefit.

Benefit periodsA benefit period is themaximumperiod of timewe can pay youan incomeprotectionpayment.Defaultbenefitperiodsareshownon pages 5 and 6. You also have the option to choose afive-year benefit period, or to age 65 benefit period. Thismeansyoumayreceivepayments for fiveyearsor toage65.Anychangeto your benefit period will have an impact on your premiums.

Within 120 days of joining theQueenslandGovernment or adefault employer, you can apply for a five-year benefit period upto the automatic acceptance limit without the need to providehealth and other information. Otherwise, when applying for afive-year or to age65benefit period, or if you donotwork for theQueenslandGovernment or a default employer, we will ask forhealth and other information.

If your application is accepted, your coverwill start from the datewe accept it.

In all cases:

If you are not at work for 30 consecutive days fromwhen yourcoverstarts,an indefinitepre-existingexclusionperiodwill applyuntil you have been at work for 30 consecutive days.A five-year pre-existing exclusion period will apply unless weadvise you otherwise.Removal of the five-year pre-existing exclusion period willdepend on the health and other information you provide.

Youmay not be entitled to receive a benefit under your newbenefit period as a result of the pre-existing exclusion period. Inthiscaseanybenefitentitlementunderthepreviousbenefitperiodwill continue to apply.

The cost of coverHowmuch youwill pay for income protection cover will dependon the type and level of cover you have, your age, and yourpremium rate. If you are a police officer, refer to the furtherinformation on page 24. Premiums include stamp duty, may besubject to rounding, and are net of any tax deductions we claim.They are deductedmonthly in arrears.

Default coverPremiumsfordefaultcoverarecalculatedasapercentageofyourinsured salary.1The percentage you pay is based on your age.Your insured salary is based on the contributions we receivedfrom yourQueenslandGovernment or default employer in thepreviousmonth. Thismeans if your contributions change eachmonth, our calculation of your insured salary and premiumswillalso vary. If youhavedefault cover andhavemadenochanges toyour insurance (such as occupationally rating yourself), you willcontinuetopaythepremiumsatthedefault rate.Theseareshownin Table 4 on page 30.

If you have salary-based cover and we do not receive asuperannuation guarantee contribution from theQueenslandGovernment or a default employer to your accountfor threemonths,wewill change your cover to units of cover andyour waiting period will not change.

The default rate premiums for unitised incomeprotection coverare shown in Table 5 on page 31.

Occupationally rating your premiumsYoumay be able to change the amount you pay for insurance byoccupationally ratingyourself. If youpersonaliseanyofyourcover(e.g. purchase additional income protection cover, death cover,or TPDcover, choose fixed cover, ormake any other changes toyour cover), all your premiumswill be payable at the relevantoccupational rate.

Our occupational ratings are:

Professional rateWhite collar rateStandard rateHigh risk rate.

Findouthowchangingyourcoverwill affectyourpremiumsandwhat occupational rating you arewith our InsurancePremiumEstimator.Go to qsuper.qld.gov.au/calculators to get started.

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If you applied directly for aQSuper Accumulation account (notthroughtheQueenslandGovernmentoradefaultemployer), youwill be asked questions about your current job.1This will be usedto decide your occupational rating (howmuch you pay forinsurance), and will apply fromwhen your insurance starts.

If you joined through theQueenslandGovernment or a defaultemployer and changed your occupational rating, you can applyto go back to default cover at any time, and pay the premiumsthat apply to default cover. You canmake the change eitherthroughMemberOnline, by completing aChange of Insuranceform, or by calling us.

Any increase in yourcover asa result of applying to return toyourdefault cover will be subject to a five-year pre-existing exclusionperiod and youwill need to provide us with health and otherinformation.

Thepremiums in the tablesonpages31-34are for thestandardrate.For theotheroccupational ratings,multiply thepremiumforyour age from the relevant standard rate table by the figure fromthe following table.

Occupational rating0.65Professional

0.70White collar

1.00Standard

1.50High risk

Mohammed’s storyMohammed is a 40-year-old officemanager and has aninsured salary of $70,000. He decides he wants a 30-daywaiting period, but that the two year benefit period suitshis needs. His occupational rating is white collar.

Premiumat standard ratewould be: $70,000 x 2.249%(premium for a 40-year-oldwith a two-year benefitperiod and 30-daywaiting period) = $30.19 perweek

He thenmultiplies that figure by 0.70 (White collaroccupational rating)

Premium atwhite collar rate = $21.13 perweek.

By being occupationally rated, Mohammed saves $9.06per week, while he is 40 years old.

AsMohammed has personalised his cover, any deathcoverandTPDcoverheholdswill beoccupationally ratedas well.

Katherine’s storyKatherine is a35-year-old lawyerwithan insuredsalaryof$120,000. She chooses a ‘to age 65’ benefit period, butfeelsshehasenoughsavingsthatsheonlyneedsa90-daywaiting period. Her occupational rating is professional.

Premiumatstandardratewouldbe:$120,000x3.142%(premium for a 35-year-oldwith a to age 65 benefitperiod and 90-daywaiting period) = $72.31 perweek

She thenmultiplies this figure by 0.65 (Professionaloccupational rating).

Premium at professional rate = $47 perweek

By being occupationally rated, Katherine saves $25.31per week, while she is 35 years old.

AsKatherinehaspersonalisedhercover, anydeathcoverand TPD cover she holds will be occupationally rated aswell.

Units of coverPremiums forunitsof coverarechargedperunitof coverandarebased on age. Standard rate premiums can be found in Tables9–11onpages33-34.Onceagain, if youareoccupationally rated,multiply the premium cost by the relevant factor in theoccupational rating table on this page.

Sam’s story shows how youwould calculate your premium if youare occupationally rated.

Sam’s storySam is a 42-year-old firefighter whowants 13 units ofcover. This would give him a benefit of $6,500 amonth(including a contribution replacement benefit of $72.65foreachunit).Hedecideshewantsa60-daywaitingperiodand a five-year benefit period. His occupational rating ishigh risk.

His weekly premiumwould be:

13 x $3.08 (weekly premium for a 42-year-oldwith afive-year benefit period and 60-daywaiting period) x1.5 (high risk ratemultiple)

= $60.06 perweek

As Samhas personalised his cover, any death cover andTPD cover he holds will be occupationally rated as well.

1 If youareunderage16,youwill notbeaskedthesequestionsandwill automatically receive insurancewheneligible, andbechargedpremiumsat thestandardoccupationalrating.

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When income protection coverwill endThere are various circumstances when your income protectioncover will end. These are shown below:

You are no longer aQSupermemberYou no longer hold an Accumulation accountYoucancel yourcover (coverwill becancelledonthe laterof thedate requested or date received by the Trustee)You turn 65 (60 if you are a police officer)You are no longer an Australian residentYouaredeterminedtohaveatotalandpermanentdisablement,or a terminal illnessIf you are a newmember employed by theQueenslandGovernmentoradefaultemployer,120daysaftercoverstartingif the full amount of the premiums remain unpaid (cover iscancelled from the date of inception)If you are an existingmember employed by theQueenslandGovernment or a default employer and the full amount of themonthly premium remains unpaid for 60 daysIf you are a new or existingmember not employed bytheQueenslandGovernment or a default employer andthe full amount of themonthly premium remains unpaid for60 daysWhenwe have not received anymoney into your account forthe last 13months (unless you have permanently opted in)If the balance of your account would reduce to less than$0 after a premium paymentThe date the insurance policy terminatesThe date you die.

When youwill not receive an income protectionpaymentWewill notpayyouan incomeprotectionbenefitwhereyourclaimarises from any of the following (directly or indirectly):

Declared war or acts of warActiveservice inthearmedforcesofanycountryor internationalorganisation. This does not apply if you are an AustralianDefence Force Reservist on active service and engaged indisaster relief within AustraliaCriminal activity you are convicted ofA deliberate self-inflicted act or injury, attempted suicide, ordeliberate self-destruction (regardless of whether you weresane or insane)If it is determinedyourcondition is apre-existingconditionandyouhaveapre-existingexclusionperiodattachedtoyourcover,or other exclusions applyA pandemic illness that occurs within the first 30 days of youreceiving new cover. The pandemic illness exclusion does notapply if you receive default cover:

‒Automaticallyasa resultofworkingwith theQueenslandGovernment or a default employer; or

‒Youapplied forandpermanentlyopted in tocoverwithinthe first 120 days of starting work with theQueenslandGovernment or a default employer.

Additionally, an income protection benefit is not payable if:

You are no longer an Australian residentYou have been paid an income protection benefit for yourmaximumbenefitperiodforthesameorarelated injuryor illnessYou are unemployed at your date of disablement. The onlyexception is if you are a casual employee,where your coverwillcontinuefor threemonthsfromthe lastdayyouattendedwork(unless your employment has been terminated).

Any cover that is subject to a pre-existing exclusion period willnot be paid if your injury or illness is related either directly orindirectly toanevent thathappened in the12monthsbeforeyouapplied for the cover and you have not served the pre-existingexclusion period.

When your benefit will be reducedIf you are entitled to receiveOther Income, wewill reduce yourincome protection payments by an equivalent amount. Someexamples include:

Workers’ Compensation benefits and any income you receivefromanemployerwhileyoureceivetheWorkers’Compensationbenefit, motor accident compensation, social security, or anyother similar legislated payment related to your illness or injuryAnystatutoryorothergovernmentpaymentsfor lossof incomerelating to your illness or injury.

The definition of ‘Other Income’ can be found on page 26.

Yourbenefitwill be reducedsothat thecombinedtotal frombothbenefits isequal to87.75%ofyourpre-disability income(inclusiveof a 12.75% contribution replacement benefit).

If any of these payments stop because you receive a commutedlumpsumbenefit fromanothersource,wewill calculate thevalueof 1/60 of this amount, and deduct that dollar value from yourmonthly benefit or partial monthly benefit for 60months fromthe date you receive the lump sum.

It is also important to note that wewill not offset any NationalDisability InsuranceScheme(NDIS)paymentsagainstyour incomeprotection benefit payments.

If you have previously received aQSuper income protectionbenefit and you need tomake a claim for the same or a relatedcondition, yourmaximumbenefit period will be reduced by thetotal number of weeks you received a benefit from all previousclaims of the same or a related condition.

When your paymentswill be suspendedIf your employer starts paying you any annual, recreational, longservice, sick, or other personal leave, your income protectionpayments will be suspended. If we suspend your incomeprotection payments because you receive this type of income,youmay be able to apply to have your incomeprotection benefitpaid again once you stop receiving this type of income.

If you commence parental leave (or youwere due to commenceparental leave before your total and temporary disablement orpartial and temporary disablement), we will not pay any incomeprotection benefit during your parental leave period.

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If you did not agree to a period of parental leave with youremployer,wewill notpayany incomeprotectionbenefit fromfour(4)weeksprior tothedateyou (oryourspouse) isduetogivebirth.

Your income protection benefit will recommence following theparental leave period, provided that you still remain eligible toreceive an income protection payment.

Recurrence of claimA recurrence of claim is when youmake a claim for an illness orinjury that relates to a condition for which aQSuper incomeprotection benefit has previously been paid to you.

Your waiting period will be waived if your date of disablement iswithin sixmonths of the previous related claim ending. Yourprevious claimwill be re-opened.

If your date of disablement is sixmonths ormore after thepreviousclaimends,yourclaimwill beconsideredanewclaimandwill benewly assessed. Youwill be required to serveanewwaitingperiod.

Inall cases, yourbenefit periodwill be reducedbyany timeservedunder the previous claim.

Helping you return toworkWewanttosupportyouthroughyourtransitionbacktowork,andwehaveagraduatedreturn toworkprograminplacetomakethisprocess as smooth as possible.

Under a graduated return to work program, an employer will payyou for the hours you work, and wewill pay a percentage of thedifference between your insured salary (or pre-disability incomeif your cover is in units) and your reduced salary. For example, ifyou return towork at 40%of your insured salary (or pre-disabilityincome), we will pay you 60%of your income protection benefit.

The combined total of your return to employment income andpartialmonthlybenefitwillbecappedat100%ofyourpre-disabilityincome.

Whenyour incomeprotectionpaymentswill stopYour benefit payments will stop on the date one of the followinghappens:

You no longermeet the definition of total and temporarydisablementorpartial andtemporarydisablement (pleasereferto the definition as it changes during the benefit period)You turn 65 (or 60 if you’re a police officer)You come to the end of your benefit payment periodYou are determined to be suffering a total and permanentdisablement or to have a terminal illness, unless you have afive-year or to age 65 benefit periodIt is determined your condition is a pre-existing condition, andyouhaveapre-existingexclusionperiodattachedtoyourcoverYou become engaged in a new business, employment, oroccupation (unless it is part of an agreed graduated return towork program)You stop following the advice of an appropriatemedicalpractitionerYou choose not to participate, or to continue to participate, inan approved rehabilitation or retraining programYouareno longer anAustralian resident or no longer eligible towork in AustraliaYouareanAustralian residentbutare residingoutsideAustraliawhile receivingabenefit. In thiscaseyourbenefitwill ceaseafter6months of living outside Australia, unless you return toAustralia or as otherwise agreed in writingYou receive an increase in earnings from an existing businessoroccupation (unless it ispartofanapprovedgraduatedreturnto work program)You go on parental leave, or it is within four weeks of your duedate, or if parental leave had not been agreed with youremployer then four weeks before the baby’s due date (seepage 16)You die.

Youshouldalsobeaware that ifwepayyouan incomeprotectionbenefit that you are not entitled to receive, or if we pay youmorethan we should have, we reserve the right to recover anyoverpayments or incorrect payments wemade to you.

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If you are on leavewithout payIf you have salary-based cover and we have not received asuperannuation guarantee contribution from yourQueenslandGovernmentemployerordefaultemployer for threemonths,wewill change your income protection cover to unitised cover. Thischangewill be effective from the day we receive the lastsuperannuation guarantee contribution to your account fromyourQueenslandGovernment employer or default employer.

The number of units we give you will be based on your insuredsalary and rounded up to the nearest $500 unit. Wewill write toadvise you of your unitised income protection level of cover.

Premiumswill be calculated and deducted at the default rate (ordefault police rate) from the date of the change, unless you’vealready personalised your occupational rating.

Your waiting period will remain unchanged.

If you return towork andwe receive a superannuation guaranteecontribution from yourQueenslandGovernment employer ordefault employer you can apply to revert back to salary-basedcover by contacting us.

If we do not receive anymoney into your account for a period of13months (unless you have permanently opted in), your coverwill becancelled.Wewill letyouknowbeforethishappens.Tostopthis from happening, you can choose to permanently opt in tocover, whichmeans that even if we are not receiving anymoneywewill not cancel your insurance.1

Harriet’s storyHarriet is a 25-year-old teacher who takes sixmonthsleave without pay to travel. While on leave, Harriet’ssalary-based cover switches to unitised cover. OnceHarriet returns to work, she applies to revert back tosalary-based cover by sendingQSuper a completedChange of Insurance form. Harriet’s salary-based coverstarts from the date we accept her request.

Claimingwhile on leavewithout payIf you go on leave without pay, your ability to claim a benefit willcontinue, provided:

Your leave without pay does not exceed 12months,You have a documented return to work date, andYou have enough in your Accumulation account balance todeduct premiums from.

If you suffer a total and temporary disablement or partialand temporary disablement while on approved leave withoutpay, any benefit payable will be based on your insured salary(or income) on the final day prior to your leave without pay.

However,paymentwillnotcommenceuntil theendofyourwaitingperiod or documented return to work date, whichever is later.

ClaimingasanAustralianDefenceForceReservistIf youareanAustralianDefenceForceReservistonactiveservice,your ability to claimabenefit will continue, provided you receiveda call-out notice tomobilise for disaster relief within Australia.

If you suffer a total and temporary disablement or partial andtemporary disablement while on active service for disaster reliefwithinAustralia, anybenefit payablewill be basedonyour insuredsalary (or income) on the final day before this active servicestarted.Wewill assess your capacity for work using the positionyou held before this active service started. Any income you areentitled to receive for the period you are claiming, or entitled toclaim,may reduce the income protection benefits you receive.

If your default employerpaysyour contributionsquarterlyIf you have salary-based income protection cover and we havenot receivedasuperannuationguaranteecontribution fromyourdefault employer for threemonths, we will change your incomeprotection cover to unitised cover. This changewill be effectivefrom the day we receive the last superannuation guaranteecontribution to your account from your default employer.

The number of units we give you will be based on your insuredsalary and rounded up to the nearest $500 unit. Wewill write toadvise you of your unitised income protection level of cover.

Premiumswill be calculated and deducted at the default rate (ordefault police rate) from the date of the change, unless you’vealready personalised your occupational rating.

Your waiting period will remain unchanged.

1Wewill still remove your cover if there is not enoughmoney to pay your premiums. (There are various circumstances when cover would end – see pages 10 and 16 formore information.)

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Changes to your situationIf you leave your job or your employment situation changesThetablebelowoutlineswhatwillhappentoyourcoverdependingonyoursituation,providingyouremainamemberwithanAccumulationaccount. You will find information about default cover on pages 5 and 6. If you are not at work1 for 30 consecutive days fromwhenyou receive any new cover or an increase to your cover, youwill be subject to an indefinite pre-existing exclusion period until you havebeen at work for 30 consecutive days. Subject to eligibility, any increase in default cover due to changing your employment situationwill not result in a pre-existing exclusion period.

Income protection coverDeath cover and TPD coverEmployment situation

Your coverwill continueasunits roundedup tothe nearest $500.2

Providing you still meet the eligibility conditions tohold cover, you will have the same level of cover.

You work for theQueenslandGovernment or a default employerand leaveQueenslandGovernmentor default employer employment.

The waiting period and benefit period willremain unchanged.

If you have previously personalised any cover,your cover will not change. If you have notpreviously personalised your cover, you willreceive the default cover for your new job.

If you have previously personalised any cover, yourcover will not change. If you have not previouslypersonalised your cover, you will receive the defaultcover for your new job, unless your existing cover isgreater, inwhichcaseyouwill keepyourexistingcover.

You continue to work for theQueenslandGovernment or adefault employer, but change youremploymentarrangements3 (including changingwhether youmake standardcontributions).

Your cover will not change.Your cover will not change.You continue to work for theQueenslandGovernment or adefault employer, but commenceasecond employment with anotheremployer.

Your cover will not change.Your cover will not change.You opened yourQSuper accountdirectly (not through yourQueenslandGovernmentordefault

In these circumstances, you can apply for default cover. If you receive this default cover within 120days of starting work with aQueenslandGovernment or default employer, or within 120 days of youremployer becoming a default employer, no pre-existing exclusion period will apply to your defaultcover, once you have been at work for 30 consecutive days fromwhen this cover starts. You canchoose to pay premiums at the default rate or keep your existing occupational rating.

employer), and begin working for aQueenslandGovernmentemployeror a default employer (includingQueensland emergency services),or your employer becomes adefault employer.

1 See definition of the ‘at work’ test on page 25.2This benefit includes a contribution replacement benefit of $72.65 for each unit. A contribution replacement benefit is a paymentmade to yourQSuper Accumulationaccount while you are receiving an income protection benefit. Premiumswill be backdated to the date of your last employer contribution.3 Income protection cover is not available if you are aMember of the Legislative Assembly, Judicial Registrar, or Magistrate.

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Income protection coverDeath cover and TPD coverEmployment situation

If you have previously personalised any cover,your cover will not change. If you have notpreviously personalised your cover, you will

Providing you stillmeet theeligibility conditions toholdcover, youwill receive thedefault policecover.Refer tothe default insurance cover table on page 6 formoreinformation on the cover you will receive.

You start working as a policeofficer for theQueensland PoliceService.

receive the default police cover. If you heldunitised incomeprotectioncover,youwill retainIf your cover is already higher, or if you have previously

personalisedyourcover, therewill benochangetoyourlevel of cover, however your premiumswill now becharged at the high risk rate.

the same number of units but your benefitperiod and waiting period will change to theQueenslandPoliceServicearrangements.Seethe police officers section on page 24 formore details.If youhavepersonalised your cover, youcanchoose to

apply to receive default police cover instead, and yourpremiumswill be charged at the police rate. You can If youapplied for youraccountdirectly, youcan

choose to receive default police cover and becharged premiums at the police rate (instead

compare the different levels of cover youmay receivein the table on page 6 and the cost of cover on pages

of thehighrisk rate). If youreceivedefaultpolice34-36. If you receive default police cover within 120cover within 120 days of starting work for thedaysofstartingwork for theQueenslandPoliceService,Queensland Police Service, no pre-existingnopre-existingexclusionperiodwill apply toyourcover,

once you have been at work1 for 30 consecutive daysfromwhen your cover starts.

exclusion period will apply to your cover, onceyouhavebeenatwork1 for30consecutivedaysfromwhen your cover starts.

If you stopworking forQueensland emergency services (QPS,QAS, orQFES)Youwill keep any insurance you have when you stop working withQueensland emergency services (QPS, QAS, or QFES), even if youare under age 25 and/or have a super balance that has not reached $6,000 ormore.

Wewill still cancel your cover if there is not enoughmoney to pay your premiums, or if nomoney has been received into your accountin the last 13months. (There are various other circumstances when cover would end – see pages 10 and 16 formore information.)

1 Formore information on the ‘at work’ test, see the definitions in this guide on page 25.20

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If you leave aDefined Benefit, State, or Police accountIf you are changing jobs and are not able to keep your Defined Benefit, State, or Police account, ormoving from aDefined Benefitaccount to anAccumulation account, wewill provide the default level of cover that relates to your newemployment situation. Youwillreceive the cover shown in the table below, provided youmeet one of the below requirements on the date your funds aremoved toan Accumulation account:

You work for Queensland emergency services (QPS, QAS, or QFES).Your Accumulation account has had aminimumbalance of $6,000.1

The transfer creates a newAccumulation account with $6,000 ormore.

Income protection coverDeath coverand TPD cover

Your newemployment situation

If you are aged 25-64, wewill automatically give you salary-basedincome protection cover of 87.75%of insured salary (includesa contribution replacement benefit of 12.75%of insured salary).

We automatically give you threeunits of death cover if you areaged 25–69.We automaticallygiveyou threeunitsofTPDcoverif you are aged 25–64.

You work for aQueenslandGovernment employer (otherthan theQueensland PoliceService) andmake standardcontributions.

This cover will have awaiting period of 90 days or accrued sick leave,whichever is greater and a benefit period of two years.

If you are aged 25-59, wewill automatically give you salary-basedincome protection cover of 87.75%of insured salary (includesa contribution replacement benefit of 12.75%of insured salary).

We automatically give you threeunits of death cover if you areaged 25–59.We automaticallygiveyou threeunitsofTPDcoverif you are aged 25–59.

You start new employment withtheQueensland Police Service.

This is payable for a benefit period of two years, with awaiting periodofaccruedsick leaveplusapprovedQueenslandPoliceService (QPS)sick leave bank or 180 days, whichever is greater.

If you are aged 25-64, wewill automatically give you salary-basedincome protection cover of 87.75%of insured salary (includesa contribution replacement benefit of 12.75%of insured salary).

We automatically give you twounits of death cover if you areaged 25–69.We automaticallygive you two units of TPD coverif you are aged 25–64.

You work for theQueenslandGovernment or a defaultemployer or on a permanentfull-time or part-time basis anddo notmake standardcontributions.

This cover will have awaiting period of 90 days or accrued sick leave,whichever is greater and a benefit period of two years.

If you are aged 25-64, wewill automatically give you salary-basedincome protection cover of 87.75%of insured salary (includesa contribution replacement benefit of 12.75%of insured salary).

We automatically give you twounits of death cover if you areaged 25–69.We automaticallygive you two units of TPD coverif you are aged 25–64.

You have ceased permanentemployment with aQueenslandGovernmentemployerordefaultemployer (includingQueenslandPoliceService)andstartedcasual

This cover will have awaiting period of 90 days or accrued sick leave,whichever is greater and a benefit period of two years.

employment with aQueenslandGovernmentemployerordefaultemployer.

FormemberspreviouslyemployedbytheQueenslandPoliceService,we will occupationally rate you at the high risk rate.

If you are aged 25–64, wewill give you unitised income protectioncover based on your last 1 July Defined Benefit salary. You will haveawaitingperiodof90daysoraccruedsick leave,whichever isgreater

We automatically give you twounits of death cover if you areaged 25–69.We automaticallygive you two units of TPD coverif you are aged 25–64.

Anyothersituation (includingnotworking).2

andabenefitperiodof twoyears. If youhadaStateorPoliceaccount,you do not receive default income protection cover, however youcan apply for cover if youmeet eligibility criteria. Formemberspreviously employed by theQueensland Police Service, we willoccupationally rate you at the high risk rate.

1 If you already have an Accumulation account and we have not received anymoney into this account in the last 13months, you will need to permanently opt in to holdcover. If you do not permanently opt in, you will not be eligible to hold insurance.2 Formore information on the ‘at work’ test, see the definitions in this guide on page 25.

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If yournewdeathcoverandTPDcover ishigherthanthe insurancecover you held in your Defined Benefit account (known as theprospectivebenefit), apre-existingexclusionperiodof fiveyearswill apply to just the part of your new cover that is higher. If youare not at work1 for 30 consecutive days fromwhen your coverstarts, an indefinite pre-existing exclusion period will apply untilyou have been at work1 for 30 consecutive days.

If you held any additional unitisedor fixed cover, youwill keep thiscover and youwill be charged based on your occupational ratingonall cover. Anypre-existingexclusionperiodwill remainonyouradditional cover.

If youheld any additional fixedcover,wewill calculate the valueofyour new default cover and add this value to your current valueof fixed cover. For example, if you had $300,000 of death coverand receive threedefault unitsworth$375,000, your new level offixed cover will be $675,000.

Wewill tell you thatwehave automatically turned cover on. If youtell uswithin 30 days of this notification that you do notwant thiscover, we will cancel it effective from the date it was turned onand refund any premiums to your Accumulation account.

ClosingyourDeferredRetirementBenefitaccountYou can choose to close your Deferred Retirement Benefitaccount,or itwill closeautomaticallywhenyouturn55.Whenyouraccountcloses, thebalancewillbetransferredtoanAccumulationaccount and youwill automatically be provided with defaultinsurance cover if youmeet eligibility requirements. You shouldconsider if this cover is appropriate for your needs.

In addition to other eligibility requirements, to receive defaultinsurance when your Accumulation account is opened:

Youmust be aged 25 or older, andThe transfermust create a newAccumulation account with$6,000 ormore.

Formore information about Deferred Retirement Benefitaccounts, download theDefined Benefit AccountGuide atqsuper.qld.gov.au or call us to request a copy, free of charge.

1 Formore information on the ‘at work’ test, see the definitions in this guide on page 25.22

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Transferring your cover from another insurer or fundYoumay be able to transfer across existing death cover, TPDcover, and incomeprotection cover, fromanother Australianinsurer, whether held either directly or through an Australiansuper fund.Themaximumof death cover andTPDcover you can transfer tous is $1million and themaximum income protection cover youcan transfer to us is $20,000 permonth. However, the cover youtransfer in, plus any existing cover you have, cannot exceed themaximum cover limit ormaximummonthly benefit limit.

If you transfer in units of death cover or TPD cover, it will beconverted and rounded up to the nearest equivalent number ofunits. If you apply to transfer in a fixed amount of death cover orTPD cover, we will convert all your cover to fixed cover roundedup to the nearest $1,000.

Any income protection cover you request to transfer in will beconverted and rounded up to the nearest equivalent number ofunits.

All your cover will be charged at your occupational rating.

Thewaiting periodof the transferred coverwill bematched to anequivalent or nearest longer waiting period offered by us (e.g. a45-day waiting period will become a 60-day waiting period). Theminimumwill be a 30-day waiting period.

The benefit period will bematched to an equivalent or nearestshorter benefit period offered by us.

Ifyoualreadyholdsalary-basedcoverwiththesamebenefitperiodas the cover being transferred in (once adjusted), yoursalary-based coverwill also be converted to units (roundedup tothe nearest $500) and added to the income protection coverbeing transferred in.

Where your existing income protection cover does not have thesame benefit period or cover expiry age as the cover beingtransferred in, our insurermay offer transfer-in cover on termsat its discretion.

If you are aQueensland police officer, the benefit period andwaitingperiodwillbethesameasthatwhichappliestoyourcurrentincome protection insurance cover withQSuper.

Additionally, for death cover, TPD cover, and income protectioncover:

There will be no pre-existing exclusion period on thetransferred-in cover, unless you had one on the cover you aretransferring in.If there were any exclusions on the cover you transferred in,they will continue on your cover with us.Youmustbeatwork1 for30consecutivedaysbeforecovercanbe transferred in, and not absent due to illness or injury.Anypre-existingexclusionperiodonyourexistingQSupercoverwill be unchanged.

The following conditions also apply to transferring in cover:

Youmust not have been paid, entitled to receive, ormade a claim for a total and permanent disablement or similarbenefit.Youmust not have been previously diagnosed with a terminalillness.Youmust be under age 65 at the time to apply to transfer incover.Youmust provide us with either a copy of yourmost recentbenefit statement or renewal certificate of insurance and theissuedatemustbewithin12monthsof thedateof application.Youmustbegainfullyemployedonthedateofyourapplication.Youmustprovideuswithwrittenacknowledgmentthatyouarenot restricted from performing your usual occupation or anyof its duties due to any illness or injury, nor have you receivedmedical advice, been diagnosed with an illness, or suffered aninjury which does ormay restrict you in the future fromperforming the duties of your usual occupation.Yourexistingdeathcover,TPDcover,and/or incomeprotectioncovermustbecurrentandtransferring fromeitherasuper fundor an individual insurance policy.Youmustacknowledgethatanynon-disclosuretotheprevioussuper fund (or its insurer) or the previous policy insurermay beacted upon by us.The cover you are applying to transfer inmust not contain anypremium loadings.

Unless you permanently opt in to cover, youwill not beeligible to hold insurance if you are under the age of 25, oryour account balance has not reached $6,000 ormore, orhas not received anymoney in the last 13months.Permanentlyopting intocoveralsomeanswewon’tcancelyour cover if we don’t receive anymoney for 13months.2

See pages 2 and 3 formore information on permanentlyopting in to cover.

Youmust also provide us with written proof that your previouscover will be cancelled upon the transfer of insurance beingaccepted by us. If your previous cover is not cancelled, then yourcover with us will be cancelled from inception.

Anycoveryoutransfer inwill besubject totheeligibilityconditions,exclusions, and definitions contained in this guide.

1 Formore information on the ‘at work’ test, see the definitions in this guide on page 25.2There are various other circumstances when cover will end, see pages 10 and 16 formore information.

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Police officersThe terms and conditions of your insurance cover are asoutlined intherestofthedocument,withtheexceptionoftheinformation on this page (which does not apply if you joinedQSuper directly). See page 6 formore information.

Death cover and TPD coverLike other Accumulation accountmembers working forQueensland emergency services (QPS, QAS, QFES), as aQueenslandpoliceofficer,youautomatically receivedefaultdeathcover and TPD cover (see pages 5 and 6). However, as a policeofficer, both your death cover and TPD cover ends at age 60.

The only exception is for commissioned officers who have acontract allowing them to stay in the service after age 60. Forthose officers, death cover continues to age 70, and TPD coverto age 65.

Premiums for policeofficers are alsodifferent, anddefault policeratepremiumsfordeathcoverandTPDcoverareshown inTable12 on page 34.

Personalised death and TPD coverIf you personalise any of your death or TPD cover (e.g. purchaseadditional unitsof cover, choose fixedcover, ormakechanges toany of your cover), all your premiumswill be payable at the highrisk rate.

The only exception is if you reduce your cover below the defaultlevel, in which case you’ll continue to pay the default police rate.High risk rate premiums for death andTPDcover canbe found inTable 13 on page 35.

Fixed coverFixed cover is available inmultiples of $1,000, with the cost per$1,000 of cover depending on your age. The high risk ratepremiums for fixed cover can be found in Table 14 on page 35.

Alex’s storyAlex,a46-year-oldpoliceofficer,decideshewantsa fixedlevel of cover. He chooses to have $600,000 of deathcover and $400,000 of TPD cover.

$2.56Cost per $1,000 of death cover per yearfor a 46-year-old

$1,536Annual death premium$12.95Cost per $1,000 of TPD cover per year

for a 46-year-old$5,180Annual TPD premium$6,716Total annual premium

Income protection coverAsaQueenslandpoliceofficer, youautomatically receive incomeprotection cover that pays you 87.75% (including a contributionreplacement benefit of 12.75%) of your insured salary for twoyears. You have a waiting period of the greater of 180 days or aperiod of time equivalent to your accrued sick leave plus yourQueensland Police Service sick leave bank.

You do not have the option to personalise your benefit period orwaitingperiod,butyoucanchooseunitisedcoverandchangethelevel of cover youhave (subject to the limitsoutlinedonpage12).

Premiums for police officers are also different. Commissionedofficers who have a contract allowing them to stay in the serviceafter age60canhave incomeprotectioncover until they turn65.However, fromage60–64, thiscoverwill bethesameas isofferedtoemployeesoftheQueenslandGovernmentwhomakestandardcontributions (as outlined on page 5).

If you have salary-based cover, your premiums are based on apercentageofyour insuredsalary,andchangewithage.Premiumsfor default cover are shown in Table 15 on page 36.

If you have salary-based cover and we do not receive asuperannuation guarantee contribution from yourQueenslandGovernment employer to your account for threemonths,wewillchange your cover to units of cover effective from the receipt ofyour last superannuation guarantee contribution from yourQueenslandGovernment employer. Premiums are charged perunitofcover, andchangewithage.Youwill keep thesamewaitingperiod and benefit period. The premiums for default police rateunitised incomeprotection cover are shown in Table 16 on page36.

Personalised income protection coverIf you personalise any of your cover (e.g. purchase any additionalcover, ormake changes to any of your cover), all your premiumswill be payable at the high risk rate. The only exception is if youreduce your cover below the default level, in which case you willstill pay the default police rate. The high risk rate premiums forsalary-basedcovercanbe found inTable17onpage36.Thehighrisk rate premiums for unitised income protection cover can befound in Table 18 on page 36.

Michelle’s storyMichelle isa42-year-oldpoliceofficerandwants tenunitsofcover,whichwouldgiveherabenefitof$5,000amonth(including a contribution replacement benefit of $72.65for each unit). As she has personalised her cover, she willpay premiums at the high risk rate. Her weekly premiumwould be:

10 x $0.47 (weekly cost per unit of cover for a42-year-old police officer) = $4.70

If you leave theQueensland Police ServiceDeath cover and TPD coverProvidingyoustillmeet theeligibilityconditions toholdcover, youwill have the same level of cover, any existing conditions orexclusions will remain in place and youwill be charged premiumsat the high risk rate.

Income protection coverProvidingyoustillmeet theeligibilityconditionstoholdcover,anycover you have will continue as units rounded up to the nearest$500,1 but will be converted to a waiting period of the greater ofaccrued sick leave or 90 days and a two-year benefit period, andyou will be charged premiums at the high risk rate.

1This benefit includes a contribution replacement benefit of $72.65 for each unit. A contribution replacement benefit is a paymentmade to yourQSuper Accumulationaccount while you are receiving an income protection benefit. Premiumswill be backdated to the date of your last employer contribution.

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Appendix 1: DefinitionsPlease note that if your claim relates to an injury or illness with adate of disablement before this guide’s date of issue, inmostcases your insurance cover and claimwill be assessed using thedefinitions contained in the insurance policy or Self InsuranceTerms in force at the time of your date of disablement.

To help you better understand these definitions, they have beenrewordedslightly fromthedefinitionsas theyappear in thepolicy.The scope of your cover is determined by the definitions as theyappear in the policy.

Accrued sick leavePaid leave which allows you paid time off as a result of personalillness.

AtworkYou are at work if you are:

i) Activelyperformingorcapableofperformingallofyournormalduties, without limitation or restriction due to injury or illness,andwhereworkingareworkingnormalhoursonthedaycoveris to commence.

ii) In the insurer’s opinion, not restricted by illness or injury frombeingcapableofactivelyperformingyourfullandnormaldutieson a full-time basis (for at least 30 hours per week) eventhough actual employmentmay be on a full-time, part- time,casual or contract basis, and

iii) Notreceiving,orentitledtoclaim,any incomesupportbenefitsfrom any source includingWorkers’ Compensation benefits,statutory transport accident benefits and disability incomebenefits (includinggovernmentdisabilitysupportbenefitsbutexcluding benefits under the National Disability InsuranceScheme).

Youwill be considered to be atwork, if you are on approved leavefor reasonsother than injuryor illnessand,not taking intoaccountthe leave, are able tomeet this at work definition.

If you are unemployed, you will meet this at work requirement ifyou are capable of performing all the duties and work hours ofyourusualoccupation freeof limitationor restrictiondueto injuryor illness on the day cover is to start.

If you are not gainfully employed and are actively engaged infull-time home duties, you will meet this at work requirement ifyouareabletoactivelyperformyournormal full-timehomedutieswithout limitation or restriction due to injury or illness on the daycover is to start.

Australian residentA person who is a resident of Australia for the purposes of theIncomeTax Assessment Act 1936 (Cth). To remove doubt, aperson who resides temporarily outside of Australia will be anAustralianresidentandapersonwhoresidespermanentlyoutsideof Australia will not be an Australian resident.

Benefit periodThe period for payment to you of amonthly benefit or partialmonthly benefit.

Consumer Price Index (CPI)TheConsumer Price Index: All Groups - Brisbane produced by theAustralian Bureau of Statistics from time to time.

Contribution replacement benefit (CRB)This isapaymentwemaketoyourQSuperAccumulationaccountwhile youare receiving incomeprotectionbenefits fromQSuper.

Criminal activityMeans any criminal act or omission for which you are convicted.

Date of disablementa) For totalandtemporarydisablementorpartial andtemporary

disablement insurance benefits, this is the date onwhich youare temporarily unable to work due to the illness or injury forwhich the insurance benefit is being claimed;

b) For total and permanent disablement insurance benefits:i) where you are gainfully employed, the later of:

A) the date you cease all workwhether or not for reward,due to the injury or illness for which the insurancebenefit is being claimed; and

B) the date onwhich amedical practitioner (havingexamined you) certifies in writing that you arepermanently unable to work again due to the injury orillness forwhich the insurancebenefit isbeingclaimed;

ii) where you are not gainfully employed, the date onwhichamedical practitioner (having examined you) certifies inwriting that you are permanently unable to work again(including home duties if applicable) due to the injury orillness for which the insurance benefit is being claimed;

c) For a terminal illness, the date onwhich you first have theterminal illness.

Default employerMeans an employer registered with the Australian RetirementTrust as agreed byQInsure as a default employer who is not aQueenslandGovernment employer.

Default police rateThe premium rate charged for default cover for a sworn policeofficer.

Default rateThe premium rate charged for default cover.

Gainfully employedBeing employed either as an employee or self-employed personfor financial gain or reward.

High risk rateMeans the premium rate charged where you have personalisedyour insurance and are in a high risk occupation.

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Home dutiesUnpaid tasks performed by you if yourmain occupation is tomaintain your family home for at least 30 hours per week. Thesetasks include:

i) Cooking familymealsii) Cleaning the homeiii) Doing the family grocery shoppingiv) Doing the laundryv) Taking care of children or other dependants.

Homedutiesdonot includedutiesperformedoutsideyourhomefor salary, reward, or profit.

Incomei) Unless youmeet the definition of a self-employed person,

income is the remuneration package paid by your employerincluding base salary and fees, regular bonuses, regularallowances, regular overtime earnings and regularcommissions (but excludingmandated superannuationcontributions, irregular bonuses, irregular overtime earningsand irregular commissions and unearned income such asinvestment or interest earnings).

ii) If you are a self-employed person and directly or indirectlyownall or part of thebusiness fromwhich youearn your usualincome, your income is the grossmonthly amount earned bythe business in the 12months immediately prior to the dateof disablement (ormost recent period of self-employment,if shorter), as a direct result of your personal exertion oractivities throughyourusual occupationafter allowing for thecosts and expenses incurred in deriving that income.

Bonuses, overtime earnings, and commissions will be calculatedbasedontheaverageof the last threeyears receivedbyyoufromyour employer.

Insured salaryMeans your salary onwhich employer contributions are paid to aQSuper Accumulation account by aQueenslandGovernmentemployer or default employer and for the avoidance of doubtemployer contributions do not include salary sacrificecontributions. For the purpose of claims, insured salary will becalculated as at the date of disablement or, if you are gainfullyemployed on a casual basis, an averaged amount based on theperiod of threemonths prior to the date of disablement (or overyourmost recent period of employment, if shorter).

Leavewithout payAperiodwhereyouremployerhasapprovedabonafidetemporaryperiod of absence from the workplace without pay.

Material and substantial dutiesDuties that are normally required to perform your regularoccupation.

Medical careMeans you:

a) are under the regular and ongoing care of amedicalpractitioner and complying with the advice and treatmentgiven by themedical practitioner; and

b) areunder thecareandare followingtheadviceandassociatedtreatment recommendations, of a consultantmedical

practitioner who is a specialist practicing in an area related toyour illness or injury; and

c) have, in the insurer’s opinion, reached themaximalmedicalimprovement possible despite undergoing all reasonabletreatment options based on your illness or injury.

Medical practitionerAmedical practitioner legally qualified and registered to practicein Australia, who is not:

i) Youii) The Trusteeiii) A relative, business partner, shareholder, employer, or

employee of you or the Trustee.

Where themedical practitioner is outside Australia, theymusthave qualifications equivalent to Australian standards, asdetermined by the insurer in its discretion.

To remove doubt, amedical practitioner does not include achiropractor, physiotherapist, psychologist, or alternative healthprovider.

MemberA person who is admitted intomembership of QSuper inaccordance with Government Division rule 2 of the Trust Deedof Australian Retirement Trust.

Occupational ratingThe cover and premium level given to you based on your job oryour occupation.

Other IncomeAny incomewhich youmay derive during a period whilst you areclaiming or entitled to claim amonthly benefit or partial monthlybenefit,whether theOther Income isactually receivedornot, andincludes, but is not limited to:

a) anyWorkers’ Compensation benefits;b) any income you receive from an employer, whilst you’re in

receipt ofWorkers’ Compensation benefits;c) anybenefitunderanymotoraccidentcompensationorother

similar compensation arrangement arising from state orfederal legislation or at common law, but not includingpayments in respect ofmedical treatment, rehabilitation andpermanent impairment or permanent loss of use of a bodypart;

d) any benefit under any social security or similar legislation inrelation to any injury or illness;

e) any entitlement to any other benefit payable under otherincome protection, disability income, accident or sicknesspolicy (excluding a lump sum total and permanent disabilitybenefit received under any insurance policy); and

f) any statutory or other government payments for loss ofincome in relation to any injury or illness not including theNational Disability Insurance Scheme.

OwnoccupationYour regular occupation that could be performed at any place ofwork.

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Pandemic illnessAn illness in respect of which the insurer, after consultation withthe Trustee, is satisfied that a pandemic alert, advisory,notification, declaration or other similar publication has beenissued by:

i) The Australian Government (including a relevant AustralianGovernment department, authority, minister or officer); or

ii) TheWorld HealthOrganisation, and

Notifies the Trustee that the definition has beenmet.

Partial and temporary disablementa) immediately following a period of at least 7 out of

12 consecutive calendar days of total andtemporary disablement during the waiting period and in theopinion of the insurer, solely due to the same illness or injurythatcausedtotalandtemporarydisablement,afterthewaitingperiod has been served you are:i) from the start of the benefit period to the first 24months

of the benefit period – unable to performsomebut not allof thematerial and substantial duties ofyour own occupation;

ii) from24monthsofcommencing thebenefit period to theend of the benefit period – unable to perform some butnot all of thematerial and substantial duties of anyoccupation for which you are reasonably able to performby reason of education, training or experience, and

b) fromthedateofdisablement to theendof thebenefitperiod,you:i) satisfied one of the conditions in item (a) of the definition

of total and temporary disablement or the definition ofpartial and temporarydisablementasadirect resultof thesame injury or illness and received insurance benefits;

ii) areunder the regularcareofamedical practitionerwhosespecialty is appropriate for the illness or injury at afrequency that is appropriate for the condition and inaccordance with generally acceptedmedical standardsand, are complying with the advice and treatment givenby themedical practitioner; and

iii) are not engaged in any occupation whether or not forreward,unlessotherwiseagreedto inwritingbythe insurer.

Permanent full-time or part-time basisEmployment under an agreement or award in which you work aminimumnumber of hours and are provided benefits not usuallyprovidedtoemployeesemployedonacasualbasis,suchasannualleave and sick/carer’s leave. This definition includes contractors.

Pre-disability incomei) IfyouareemployedbytheQueenslandGovernmentordefault

employeronapermanent fullorpart-timebasis,pre-disabilityincome is the grossmonthly income earned by youimmediately prior to your date of disablement, and

ii) If you are not employed by theQueenslandGovernment ordefault employer on a permanent full or part-time basis,pre-disability income is the average grossmonthly incomeearned over the 12months immediately prior to your date ofdisablement (oroveryourmostrecentperiodofemployment,if shorter).

The pre-disability income is calculated as at the date ofdisablement.

Pre-existing conditionAn injuryor illness thesignsorsymptomsofwhichexistedbeforethe date cover or additional cover began.

Pre-existing exclusion periodA period in which an insurance benefit will not be payable if theillness or injury of which the claim is subject to is related to apre-existing condition. A pre-existing exclusion period starts onthe date you became covered for the relevant type of cover.

Prescribed percentageIf you have a State or Police account, this is the accumulatedemployercontributionsmadeunderparagraph(b)ofthedefinitionof prescribed percentage under Government Division rule 90 ofthe Trust Deed of Australian Retirement Trust.

Professional rateThe premium rate charged where you have personalised yourinsurance and are in a professional occupation.

Prospective benefitA standard defined benefit categorymember’s prospectivemembership benefit under section 45A of the ParticipationSchedule of the Trust Deed of Australian Retirement Trust, ascalculated on the day themember left the standard definedbenefit category, or for State category or Police categorymembers, the equivalent provision in the Participation Scheduleof the Trust Deed of Australian Retirement Trust.

Queensland Police Service (QPS) sick leave bankTheQPS sick leave bank arrangements as provided under therelevant award or agreement.

Return to employment incomeThegross incomeyoureceivedorarecapableof receiving (takinginto account yourmedical capacity), during the pay period thatthe insurer is paying a partial and temporary disablement benefitfor you, that is earned (or you are capable of earning) as aconsequence of your personal exertion (including commissions,bonusandotherpayments that the insurer reasonablyconsidersform part of your remuneration package). If you are aself-employed person, your income is less all expenses incurredby you in connection with earning that income during that payperiod.

Self-employed personSomeonewhooperates abusiness (as defined in the IncomeTaxAssessment Act 1997 (Cth)) and is not an employee.

Standard contributionA contribution to your super of 2-5% (3-6% for police officers)that youmay be required tomake to your super as a condition ofyour QueenslandGovernment employment.

Standard rateThe premium rate charged for standard risk occupations wherethemember has personalised their insurance.

Substantive hoursTheusualnumberofhoursperweekyouworkedbeforeyourdateof disablement.

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Superannuation guarantee contributionA superannuation contributionmade by, or on behalf of, youremployer, that:

i) Reduces the employer’s potential liability for thesuperannuation guarantee charge imposed by section 5 ofthe SuperannuationGuaranteeCharge Act 1992 (Cth), or anysucceeding legislation.

ii) Are payments of shortfall components (as that expression isdefined in the SuperannuationGuarantee (Administration) Act1992 (Cth) or any succeeding legislation).

iii) Are superannuation contributionsmade by, or on behalf of,youremployer in relationtothesatisfactionof theemployer’sobligation under an agreement certified byor registeredwithan industrial authority or an awardmade by an industrialauthority or under any legislation, or

iv) Are superannuation contributionsmade by, or on behalf of,your employer in relation to you in satisfaction of theemployer’s binding obligation tomake contributions for youunder a legally enforceable contract between the employerand you.

Terminal illnessMeans you are suffering a terminal medical condition within themeaning of regulation 6.01A of the Superannuation Industry(Supervision) Regulations 1994 (Cth) (SIS Regulations), subject tothequalificationthat theprognosis takes intoaccount reasonablemedical treatment.

Meaning of terminalmedical condition

Asat 5October2021,6.01Aof theSISRegulationsalsospecifiesthat a terminal medical condition exists if:

i) Two registeredmedical practitioners have certified, jointly orseparately, that the person suffers from an illness, or hasincurred an injury, that is likely to result in the death of thepersonwithinaperiod (thecertificationperiod) thatendsnotmore than 24months after the date of the certification.

ii) At least one of the registeredmedical practitioners is aspecialist practicing in an area related to the illness or injurysuffered by the person.

iii) For each of the certificates, the certification period has notended.

Total and permanent disablementIn the opinion of the insurer:

a) youmeet the definition ofmedical care; andb) youmeet the “Permanent Incapacity” definition contained in

theSuperannuationIndustrySupervisionRegulations1994 (Cth),as amended from time to time; and

c) from the date of disablement, you have been unable to workas a result of an illness or injury; and

d) after obtaining the advice of not fewer than twomedicalpractitioners, which the insurermay require to be a specialistin the condition or related conditions, solely because of thesame illness or injury you are unlikely ever to be able to workagain inanyoccupation forwhichyouare reasonablyqualifiedby education, training or experience that you have acquiredor could reasonably be expected to be able to acquire in thefuture within a suitable rehabilitation/retraining program;

In determining what could be acquired in the future, the insurerwill consider if the illness or injury prevents you from being ableto undertake retraining or rehabilitation to acquire education,training or experience.

Total and temporary disablementa) in the opinion of the insurer, solely due to the injury or illness

that caused you to cease work after the waiting period hasbeen served:i) from the start of the benefit period to the first 24months

of thebenefit period – youareunable toperformall of thematerial and substantial duties of your own occupation;or

ii) from24monthsofcommencing thebenefit period to theend of the benefit period – you are unable to perform allof thematerial and substantial duties of any occupationforwhich youare reasonably able toperformby reasonofeducation, training or experience; and

b) fromthedateofdisablement to theendof thebenefitperiod,you:i) satisfied one of the conditions in item (a) of the definition

of total and temporary disablement or the definition ofpartial and temporarydisablementasadirect resultof thesame injuryor illnessandreceived insurancebenefits; and

ii) areunder the regularcareofamedical practitionerwhosespecialty is appropriate for the illness or injury at afrequency that is appropriate for the condition and inaccordance with generally acceptedmedical standardsand, are complying with the advice and treatment givenby themedical practitioner; and

iii) are not engaged in any occupation whether or not forreward,unlessotherwiseagreedto inwritingbythe insurer.

Waiting periodThe period of time between date of disablement and when youare first eligible to receive a benefit payment.

WarDeclaredwaror anyactofwar (includingconditions similar tocivilwar, rebellion, armed hostilities with any other country, oroccupation by a foreign power).

White collar rateThe premium rate charged where you have personalised yourinsurance and are in a white collar occupation.

Workers’ Compensation benefitsWorkers’CompensationbenefitsmeansWorkers’Compensationorother similar compensationarrangementarising fromstateorfederal legislation or at common law, but not including paymentsin respect ofmedical treatment, rehabilitation and permanentimpairment or permanent loss of use of a body part.

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Appendix 2: Premium rate tables1

Table 1: Default unitised cover – Death and TPDWeekly costper unit of

TPD cover ($)

Weekly costper unit of

death cover ($)

Value ofone unit of

insurance ($)Age0.050.71100,000160.070.69100,000170.080.67100,000180.100.67100,000190.130.67100,000200.160.71102,384210.220.74104,824220.300.81107,323230.410.88109,881240.550.96112,500250.721.00114,896260.941.05117,343271.161.14119,841281.391.22122,394291.661.28125,000301.921.31125,000312.201.33125,000322.451.41125,000332.711.47125,000343.031.53125,000353.321.61125,000363.681.67125,000374.021.80125,000384.361.89125,000394.691.98125,000404.862.00119,544414.891.97114,326424.911.95107,760434.931.9497,200444.931.9487,360454.941.9278,240464.961.9069,600474.941.9261,680484.941.9254,480494.831.8948,000504.651.8338,880514.461.7534,560524.241.6930,240534.051.6425,920543.851.5622,800553.571.4719,200563.231.3416,320572.841.2012,612582.501.109,726592.200.977,500601.920.886,667611.750.815,833621.690.805,000631.620.784,50064

-0.854,00065-0.923,50066-1.003,20067-1.082,90068-1.172,60069

Table 2: Standard rate unitised cover – Deathand TPD

Weekly costper unit of

TPD cover ($)

Weekly costper unit of

death cover ($)

Value ofone unit of

insurance ($)Age0.050.61100,000160.050.61100,000170.070.60100,000180.080.60100,000190.110.60100,000200.150.61102,384210.190.66104,824220.270.71107,323230.360.77109,881240.490.83112,500250.640.88114,896260.810.94117,343271.021.00119,841281.241.06122,394291.451.13125,000301.701.17125,000311.981.20125,000322.251.28125,000332.511.36125,000342.841.44125,000353.171.53125,000363.561.62125,000373.961.75125,000384.351.87125,000394.742.00125,000405.112.09119,544415.392.15114,326425.552.20107,760435.642.2297,200445.642.2087,360455.562.1778,240465.492.1169,600475.352.0861,680485.112.0054,480494.881.9048,000504.641.8338,880514.461.7534,560524.241.6930,240534.051.6425,920543.851.5622,800553.571.4719,200563.231.3416,320572.841.2012,612582.501.109,726592.200.977,500601.920.886,667611.750.815,833621.690.805,000631.620.784,50064

-0.854,00065-0.923,50066-1.003,20067-1.082,90068-1.172,60069

1 Premiums are subject to rounding and are net of any tax deductions we claim.29

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Table 3: Standard rate fixed cover – Death andTPD

Cost per$1,000 TPD

cover per year ($)

Cost per$1,000 death

cover per year ($)Age0.030.34160.030.34170.050.32180.060.32190.080.32200.090.32210.110.34220.150.35230.180.38240.240.41250.290.42260.360.44270.450.45280.540.47290.620.48300.710.51310.830.52320.940.55331.060.59341.180.62351.330.65361.490.70371.660.74381.820.80391.980.85402.220.93412.471.00422.681.08433.031.20443.371.31453.701.46464.111.59474.511.77484.881.93495.292.08506.222.45516.712.64527.302.91538.143.30548.783.57559.663.985610.284.295711.694.975813.335.855915.246.716014.966.816115.567.246217.508.286318.739.0164

-10.9465-13.6666-16.2167-19.2968-23.3669

Table 4: Default rate salary-based incomeprotection cover (two-year benefit period)

Premium rate –%of insured salary90-daywaitingperiod

60-daywaitingperiod1

30-daywaitingperiod1Age

0.234%0.438%0.703%160.235%0.440%0.703%170.238%0.441%0.703%180.244%0.451%0.715%190.254%0.465%0.733%200.260%0.479%0.752%210.273%0.496%0.775%220.292%0.520%0.811%230.310%0.546%0.846%240.332%0.573%0.885%250.351%0.601%0.925%260.372%0.630%0.964%270.395%0.661%1.009%280.415%0.691%1.051%290.436%0.725%1.095%300.471%0.778%1.171%310.501%0.832%1.247%320.541%0.889%1.331%330.585%0.950%1.419%340.630%1.014%1.508%350.666%1.072%1.592%360.711%1.132%1.677%370.754%1.192%1.764%380.792%1.251%1.852%390.822%1.310%1.937%400.864%1.370%2.025%410.892%1.432%2.114%420.918%1.491%2.200%430.943%1.549%2.287%440.973%1.606%2.372%451.006%1.672%2.470%461.035%1.740%2.571%471.057%1.810%2.672%481.099%1.878%2.775%491.138%1.951%2.883%501.188%2.038%3.011%511.246%2.127%3.142%521.321%2.227%3.285%531.377%2.331%3.435%541.457%2.447%3.598%551.537%2.575%3.776%561.641%2.717%3.970%571.740%2.876%4.184%581.886%3.055%4.423%592.009%3.239%4.658%602.196%3.468%4.951%612.328%3.682%5.280%622.304%3.698%5.366%631.262%2.464%3.944%64

1Not available to newmembers since July 2019.

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Table 5: Default rate unitised income protectioncover (two-year benefit period)

Weekly premiumper $500monthly benefit (inclusive of CRB)90-daywaiting

period ($)

60-daywaiting

period($)1

30-daywaiting

period($)1Age0.370.581.07160.380.581.07170.380.581.07180.390.601.09190.400.611.12200.420.631.15210.440.651.18220.460.691.24230.490.721.29240.510.761.35250.540.791.41260.570.831.47270.600.871.54280.630.911.60290.670.951.67300.721.021.79310.771.091.90320.831.172.03330.891.252.16340.951.332.30351.011.412.43361.061.492.56371.121.572.69381.181.642.82391.241.722.95401.301.803.08411.361.883.22421.411.963.36431.472.033.48441.532.113.61451.592.203.76461.652.293.92471.722.384.07481.782.474.23491.852.564.39501.942.684.59512.032.794.79522.122.925.00532.233.065.23542.343.215.48552.473.385.75562.623.576.05572.793.776.37582.984.016.74593.184.257.10603.434.557.54613.624.838.04623.554.858.17631.963.246.0164

1Not available to newmembers since July 2019.

Table 6: Standard rate salary-based incomeprotection cover (two-year benefit period)

Premium rate –%of insured salary90-daywaitingperiod

60-daywaitingperiod

30-daywaitingperiodAge

0.281%0.438%0.817%160.284%0.440%0.817%170.286%0.441%0.817%180.294%0.451%0.830%190.306%0.465%0.850%200.315%0.479%0.872%210.330%0.496%0.900%220.349%0.520%0.942%230.368%0.546%0.982%240.387%0.573%1.028%250.410%0.601%1.073%260.431%0.630%1.117%270.455%0.661%1.170%280.480%0.691%1.220%290.504%0.725%1.272%300.543%0.778%1.359%310.584%0.832%1.449%320.627%0.889%1.545%330.673%0.950%1.647%340.719%1.014%1.752%350.764%1.072%1.848%360.808%1.132%1.946%370.854%1.192%2.048%380.900%1.251%2.149%390.943%1.310%2.249%400.988%1.370%2.350%411.032%1.432%2.453%421.076%1.491%2.556%431.119%1.549%2.654%441.161%1.606%2.752%451.208%1.672%2.868%461.259%1.740%2.986%471.308%1.810%3.102%481.359%1.878%3.222%491.411%1.951%3.347%501.477%2.038%3.496%511.542%2.127%3.646%521.616%2.227%3.812%531.697%2.331%3.986%541.785%2.447%4.177%551.884%2.575%4.384%561.997%2.717%4.609%572.123%2.876%4.856%582.270%3.055%5.134%592.422%3.239%5.410%602.615%3.468%5.748%612.754%3.682%6.128%622.701%3.698%6.230%631.490%2.464%4.580%64

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Table 7: Standard rate salary-based incomeprotection cover (five-year benefit period)

Premium rate –%of insured salary90-daywaitingperiod

60-daywaitingperiod

30-daywaitingperiodAge

0.438%0.634%1.133%160.445%0.642%1.138%170.453%0.647%1.144%180.466%0.663%1.169%190.486%0.687%1.203%200.505%0.712%1.241%210.529%0.741%1.287%220.562%0.783%1.353%230.596%0.825%1.419%240.632%0.871%1.494%250.670%0.918%1.567%260.710%0.965%1.642%270.754%1.020%1.727%280.798%1.074%1.808%290.842%1.131%1.896%300.913%1.218%2.038%310.984%1.309%2.181%321.061%1.407%2.337%331.144%1.509%2.502%341.226%1.616%2.671%351.306%1.715%2.831%361.388%1.820%2.996%371.469%1.924%3.165%381.553%2.029%3.334%391.634%2.132%3.503%401.714%2.238%3.674%411.798%2.345%3.851%421.879%2.449%4.024%431.958%2.553%4.194%442.038%2.657%4.366%452.127%2.775%4.563%462.219%2.894%4.761%472.312%3.017%4.968%482.405%3.139%5.172%492.505%3.270%5.387%502.622%3.425%5.644%512.746%3.582%5.903%522.881%3.757%6.188%533.026%3.943%6.487%543.188%4.146%6.812%553.368%4.369%7.165%563.569%4.615%7.548%573.797%4.892%7.970%584.059%5.204%8.442%593.932%5.098%8.340%603.559%4.638%7.604%613.240%4.268%7.037%622.831%3.856%6.482%631.490%2.464%4.585%64

Table 8: Standard rate salary-based incomeprotection cover (to age 65 benefit period)

Premium rate –%of insured salary90-daywaitingperiod

60-daywaitingperiod

30-daywaitingperiodAge

1.104%1.478%2.501%161.131%1.507%2.539%171.157%1.536%2.578%181.203%1.589%2.658%191.260%1.658%2.765%201.322%1.734%2.879%211.393%1.820%3.011%221.488%1.936%3.191%231.583%2.052%3.371%241.686%2.175%3.565%251.793%2.304%3.762%261.900%2.432%3.958%272.016%2.574%4.175%282.127%2.706%4.377%292.241%2.841%4.582%302.417%3.055%4.915%312.588%3.266%5.242%322.772%3.489%5.592%332.957%3.718%5.950%343.142%3.947%6.308%353.308%4.149%6.626%363.468%4.349%6.942%373.623%4.540%7.248%383.768%4.724%7.541%393.897%4.887%7.806%404.017%5.044%8.063%414.128%5.188%8.303%424.221%5.313%8.514%434.294%5.415%8.688%444.352%5.499%8.839%454.416%5.591%9.004%464.466%5.665%9.145%474.502%5.724%9.259%484.518%5.758%9.334%494.525%5.779%9.386%504.542%5.816%9.462%514.539%5.824%9.493%524.533%5.825%9.510%534.510%5.807%9.493%544.478%5.774%9.448%554.423%5.709%9.347%564.331%5.598%9.168%574.197%5.432%8.900%584.059%5.204%8.517%593.932%5.098%8.340%603.559%4.638%7.604%613.240%4.268%7.037%622.831%3.856%6.482%631.490%2.464%4.585%64

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Table9:Standardrateunitisedincomeprotectioncover (two-year benefit period)Weekly premiumper $500monthly benefit (inclusive of CRB)

90-daywaitingperiod

60-daywaitingperiod

30-daywaitingperiodAge

0.370.581.07160.380.581.07170.380.581.07180.390.601.09190.400.611.12200.420.631.15210.440.651.18220.460.691.24230.490.721.29240.510.761.35250.540.791.41260.570.831.47270.600.871.54280.630.911.60290.670.951.67300.721.021.79310.771.091.90320.831.172.03330.891.252.16340.951.332.30351.011.412.43361.061.492.56371.121.572.69381.181.642.82391.241.722.95401.301.803.08411.361.883.22421.411.963.36431.472.033.48441.532.113.61451.592.203.76461.652.293.92471.722.384.07481.782.474.23491.852.564.39501.942.684.59512.032.794.79522.122.925.00532.233.065.23542.343.215.48552.473.385.75562.623.576.05572.793.776.37582.984.016.74593.184.257.10603.434.557.54613.624.838.04623.554.858.17631.963.246.0164

Table 10: Standard rate unitised incomeprotection cover (five-year benefit period)Weekly premiumper $500monthly benefit (inclusive of CRB)

90-daywaitingperiod

60-daywaitingperiod

30-daywaitingperiodAge

0.580.841.49160.590.841.50170.600.851.50180.610.871.54190.640.911.58200.670.941.63210.700.981.69220.741.031.78230.781.091.86240.831.151.96250.881.212.06260.931.272.16270.991.342.27281.051.412.38291.111.492.49301.201.602.68311.291.722.86321.401.853.07331.501.983.28341.612.123.51351.722.253.72361.822.393.93371.932.534.15382.042.664.38392.152.804.60402.252.944.82412.363.085.05422.473.225.28432.573.355.50442.683.495.73452.793.645.99462.913.806.25473.033.966.52483.164.126.79493.294.297.07503.444.497.40513.604.707.74523.784.938.12533.975.178.51544.185.448.94554.425.739.40564.686.069.90574.986.4210.46585.336.8311.07595.166.6910.94604.676.099.98614.255.609.23623.725.068.50631.963.246.0264

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Table 11: Standard rate unitised incomeprotection cover (to age 65 benefit period)Weekly premiumper $500monthly benefit (inclusive of CRB)

90-daywaitingperiod

60-daywaitingperiod

30-daywaitingperiodAge

1.451.943.28161.491.983.33171.522.023.38181.582.093.49191.662.183.63201.742.283.78211.832.393.95221.952.544.19232.082.694.43242.222.864.68252.353.034.94262.503.195.19272.653.385.48282.793.555.74292.943.736.01303.174.016.45313.404.296.88323.644.587.34333.884.887.81344.125.188.27354.345.448.69364.555.719.11374.755.969.51384.946.209.89395.116.4110.24405.276.6210.58415.426.8110.89425.546.9711.17435.637.1011.40445.717.2111.60455.797.3411.81465.867.4311.99475.917.5112.15485.937.5512.24495.947.5812.31505.967.6312.41515.967.6412.45525.957.6412.47535.927.6212.45545.887.5812.39555.807.4912.26565.687.3412.03575.517.1311.67585.336.8311.17595.166.6910.94604.676.099.98614.255.609.23623.725.068.50631.963.246.0264

Table 12: Default police rate unitised cover –Death and TPD

Weekly costper unit of

TPD cover ($)

Weekly costper unit of

death cover ($)

Value ofone unit of

insurance ($)Age0.101.41100,000160.131.38100,000170.161.34100,000180.191.34100,000190.251.34100,000200.321.41102,384210.441.47104,824220.601.62107,323230.821.75109,881241.101.91112,500251.442.00114,896261.872.09117,343272.312.28119,841282.782.43122,394293.312.56125,000303.842.62125,000314.402.65125,000324.892.81125,000335.422.93125,000346.053.06125,000356.643.21125,000367.353.34125,000378.043.59125,000388.723.77125,000399.383.96125,000409.723.99119,544419.783.93114,326429.813.90107,760439.853.8797,200449.853.8787,360459.883.8478,240469.913.8069,600479.883.8461,680489.883.8454,480499.663.7748,000509.293.6538,880518.913.4934,560528.483.3730,240538.103.2725,920547.703.1222,800557.142.9319,200566.452.6816,320575.672.4012,612584.992.199,72659

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Table 13: High risk rate unitised cover – Deathand TPD

Weekly costper unit of

TPD cover ($)

Weekly costper unit of

death cover ($)

Value ofone unit of

insurance ($)Age

0.171.07100,000160.171.07100,000170.221.04100,000180.281.04100,000190.391.04100,000200.501.07102,384210.661.15104,824220.931.23107,323231.261.34109,881241.691.45112,500252.241.53114,896262.841.64117,343273.551.75119,841284.311.86122,394295.071.97125,000305.952.05125,000316.932.10125,000327.852.24125,000338.782.38125,000349.922.51125,0003511.072.68125,0003612.432.84125,0003713.853.06125,0003815.213.28125,0003916.573.49125,0004017.883.66119,5444118.863.77114,3264219.413.85107,7604319.733.8797,2004419.733.8587,3604519.463.7978,2404619.193.6869,6004718.703.6361,6804817.883.4954,4804917.063.3348,0005016.243.1938,8805115.593.0634,5605214.832.9530,2405314.172.8725,9205413.472.7322,8005512.482.5719,2005611.292.3516,320579.922.1012,612588.721.919,726597.691.697,500606.711.536,667616.111.425,833625.891.405,000635.671.374,50064

-1.484,00065-1.613,50066-1.753,20067-1.892,90068-2.052,60069

Table 14: High risk rate fixed cover – Death andTPD (rates applicable toQueensland policeofficers only)

Cost per $1,000TPD cover per

year ($)

Cost per $1,000death cover per

year ($)Age0.110.60160.110.60170.180.56180.210.56190.280.56200.320.56210.390.60220.530.62230.630.67240.840.72251.020.74261.260.77271.580.79281.890.83292.170.84302.490.90312.910.91323.290.97333.711.04344.131.09354.661.14365.221.23375.811.30386.371.40396.931.49407.771.63418.651.75429.381.8943

10.612.104411.802.304512.952.564614.392.794715.793.104817.083.384918.523.645021.774.295123.494.625225.555.105328.495.785430.736.255533.816.975635.987.515740.928.705846.6610.245953.3411.756052.3611.926154.4612.676261.2514.496365.5615.7764

-19.1565-23.9166-28.3767-33.7668-40.8869

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Table16:Defaultpolicerate unitised incomeprotection cover

Table15:Defaultpolicerate salary-basedincome protectioncover

Weekly premiumper $500monthlybenefit (inclusive

of CRB) ($)AgePremium rate%of insured salaryAge

0.14160.103%160.14170.105%170.14180.106%180.15190.108%190.15200.113%200.15210.114%210.16220.119%220.17230.124%230.17240.130%240.18250.136%250.19260.143%260.20270.150%270.21280.158%280.22290.167%290.23300.173%300.25310.188%310.27320.202%320.29330.217%330.31340.234%340.33350.250%350.35360.264%360.37370.278%370.39380.295%380.41390.308%390.43400.322%400.44410.335%410.47420.351%420.49430.369%430.51440.386%440.53450.403%450.56460.427%460.59470.448%470.61480.462%480.63490.480%490.66500.500%500.70510.530%510.73520.555%520.78530.588%530.83540.630%540.88550.667%550.92560.699%560.99570.752%570.75580.571%580.10590.073%59

Table18:Highriskrateunitised incomeprotection cover(police officers only)

Table 17: High risk ratesalary-based incomeprotection cover(police officers only)

Weekly costper unit ($)Age

Premium rate%of insured salaryAge

0.14160.103%160.14170.105%170.14180.106%180.15190.108%190.15200.113%200.15210.114%210.16220.119%220.17230.124%230.17240.130%240.18250.136%250.19260.143%260.20270.150%270.21280.158%280.22290.167%290.23300.173%300.25310.188%310.27320.202%320.29330.217%330.31340.234%340.33350.250%350.35360.264%360.37370.278%370.39380.295%380.41390.308%390.43400.322%400.44410.335%410.47420.351%420.49430.369%430.51440.386%440.53450.403%450.56460.427%460.59470.448%470.61480.462%480.63490.480%490.66500.500%500.70510.530%510.73520.555%520.78530.588%530.83540.630%540.88550.667%550.92560.699%560.99570.752%570.75580.571%580.10590.073%59

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About this guideThis guide and product(s) are prepared and issued by Australian Retirement Trust Pty Ltd (ABN88 010 720 840, AFSL 228975) as trusteefor Australian Retirement Trust (ABN60905115063). Any reference to “QSuper” is a reference to theGovernmentDivision of AustralianRetirementTrust.The informationprovided in thisguide isgeneral informationonlyanddoesnottake intoaccountyourpersonalobjectives,financial situation, or needs. You should consider whether the information is appropriate for you before acting on it and, where necessary,seek professional financial advice tailored to your personal circumstances. You can also call us on 1300 360 750 to request a copy of thisguide, free of charge.

Wedonotguaranteethe investmentperformanceoftheQSuperAccumulationaccountortherepaymentofcapital. If there isanydifferencebetweenwhatwesay in this guide and theTrustDeedofAustralianRetirementTrust (TrustDeed) and/or theGroupLife InsurancePolicy,the Trust Deed and/or theGroup Life Insurance Policy will prevail. You can access the Trust Deed at qsuper.qld.gov.au

PDS12. CMSO-451. 02/22.

Phone1300 360 750 (61 7 3239 1004 if overseas)

Monday to Friday: 8.00am – 6.00pm (AEST)

[email protected]

Postal addressGPOBox 200, BrisbaneQLD 4001

Fax1300 241 602 (61 7 3239 1111 if overseas)

Member Centres70 Eagle Street, Brisbane

63George Street, Brisbane

Sunshine Coast University Hospital,GroundFloor,MainHospital Building,6 Doherty Street, Birtinya

qsuper.qld.gov.au