acer altos r710_book

Acer Altos R710Service Guide

PART NO.: PRINTED IN TAIWAN

Service guide files and updates are availableon the CSD web; for more information, please refer to http://csd.acer.com.tw

Revision HistoryPlease refer to the table below for the updates made on Acer Altos R710 service guide.

Date Chapter Updates

II

CopyrightCopyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

DisclaimerThe information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.Intel is a registered trademark of Intel Corporation.Pentium and Pentium II/III are trademarks of Intel Corporation.Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

ConventionsThe following conventions are used in this manual

:

Screen messages Denotes actual messages that appear on screen.

NOTE Gives bits and pieces of additional information related to the current topic.

WARNING Alerts you to any damage that might result from doing or not doing specific actions.

CAUTION Gives precautionary measures to avoid possible hardware or software problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

PrefaceBefore using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

Table of Contents
Chapter 1 System Introduction 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2System Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15ASM Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

ASM 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Remote Diagnostic Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

RDM 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Intelligent Platform Management Interface (IPMI) . . . . . . . . . . . . . . . . . . . . . . .18

Intelligent Platform Management Interface (IPMI) . . . . . . . . . . . . . . . . . . .18Intelligent Platform Management Bus (IPMB) . . . . . . . . . . . . . . . . . . . . . . .18Intelligent Chassis Management Bus (ICMB) . . . . . . . . . . . . . . . . . . . . . . .18Basedboard Management Controller (BMC) . . . . . . . . . . . . . . . . . . . . . . . .18

Chapter 2 System Utilities 20BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Setup Utility Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Entering the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Primary Master and Slave Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Processor Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Advanced Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30Advanced Chipset Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31PCI Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32PCI Device, Embedded Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33I/O Device / Peripheral Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Memory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

System Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45Serial Console Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46Event Log Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Boot Device Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54Removable Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56Fault Resilient Booting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Chapter 3 Machine Disassembly and Replacement 60Disassembly FlowChart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Opening the Housing Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Removing the Riser Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Removing the Air Duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

VII

Table of Contents
Removing the Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Removing the CD-ROM and FDD module. . . . . . . . . . . . . . . . . . . . . . . . . .66Removing Power Supply Moduel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Removing the Power Supply Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68Removing the Fan Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Removing the Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Removing the Retention Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Removing the Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71Removing the Front Panel Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Chapter 4 Troubleshooting 72POST Error Codes and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Standard POST Error Messages and Codes . . . . . . . . . . . . . . . . . . . . . . .73Extended POST Error Messages and Codes . . . . . . . . . . . . . . . . . . . . . . .74BIOS Recovery Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75Bootblock Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Chapter 5 Jumper and Connector Information 78Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

System Recovery and Update Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . .80External RJ45 Serial Port Jumper Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Serial Port A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Serial Port B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Serial Port Multiplexer Logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81Rear RJ45 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Chapter 6 FRU (Field Replaceable Unit) List 84Appendix A Model Definition and Configuration 90Appendix B Test Compatible Components

Microsoft Windows 2000 Server Environment Test . . . . . . . . . . . . . . . . . . . . . .93Microsoft Windows 2000 Advanced Server Environment Test . . . . . . . . . . . . . .95Novell Netware 6.0 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97RedHat Linux 7.3 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99SCO Open Server 5.0.6 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . .101SCO Open Unixware 7.1.1 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . .103

Appendix C Online Support Information 106

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Table of Contents

IX

System Introduction

Chapter 1

Features

Processor

Single or dual Intel® XeonTM processors with 800 MHz FSB

Intel® Hyper-Threading Technology support

Chipset

Intel® E7520 chipset, including:

• E7520 MCH

• PXH

• Intel® 82801ER I/O Controller Hub 5-R (ICH-5R)

MemorySix DIMM slots supporting DDR-2 400 MHz memory

Memory mirroring and memory sparing options

Maximun upgrade: 12GB

I/O Control External connections:

Stacked PS/2 ports for keyboard and mouse

RJ45 Serial B port

Two RJ45 NIC connectors for 10/100/1000 Mb connections

Two USB 2.0 ports

U320 high-density 80-pin SCSI connector (channel B) Internal connections:

Two USB port headers, each of which supports two USB 2.0 ports

One DB9 Serial A header mounted on motherboard

One Ultra320 80-pin SCSI connector (Channel A)

Two SATA-150 connectors with integrated RAID 0/1 support

One ATA-100 connector

SSI-compliant 34-pin, high-density 100-pin, and alternate 50-pin control panel headers

Intelligent Management Module 120-pin connector, supporting the optional Professional server management modules

Add-in CardOne low-profile riser slot that supports a riser card capable of supporting upto three low-profile PCI-X 66/100MHz add-in cards.

One full-height riser slot, utilizing Adaptive Slot technology. Capable of supporting riser cards that follow either PCI-X or PCI-Express specificatons. The riser cards can support upto three full-height, full-length PCI-X 66/100 MHz, PCI-X 133, or PCI-Express add-in cards, depending on the riser car used.

Chapter 1 1

VideoOn-board ATI RAGE XL video controller with 8MB SDRAM

Hard Drive, Optical Drive, and Floppy DriveFloppy Support

• Support 1.44MB Floppy drive

Ultra ATA/100 support:

• Two IDE channels, each capable of supporting up to two drives. The primary channel routes through a 100-pin flex cable to SCSI backplane providing Optical Drive support.

SATA support:

• Two SATA ports

• RAID level 0/1 support

SCSI support::

• Dual-channel LSI Logic 53C1030 Ultra320 SCSI controller

--- Implements LSI Logic Fusion-MPT architecture

--- Supports LSI Logic Integrated Mirroring and Striping technology

• Zero-channel RAID supporting the RUBI-2 specification

LAN

Dual Intel® 82546GB 10/100/1000 INCs

Fans Two 3-pin SSI compliant single speed processor fan connectors

One 3-pin system fan connector with fan speed control

One 20-pin fan connector providing fan speed control and monitoring for system fans

Support for up to eight system fans

Four system fans in default configuration

Two non-redundant fans in each power supply

Server Management/DiagnositcsOn-board Platform Instrumentation using the National Semiconductor PC87431M mini-Basedboard Management Controller (mBMC) (Default)

Support for optional Intelligent Management Module-Prefessional Edition

Support for Acer® Altos Server Management 6.x

Light-Guided Diagnostics on all field replaceable units (FRUs)

Dimensions3.455 inches high

16.930 inches wide

26.457 inches deep

60 pounds

Hard DrivesUp to five fixed or hot-swap SATA or SCSI drives

Drive bay for sixth hard drive or 3.5 inch tape drive

2 Chapter 1

PeripheralsSlimline bya for CD-ROM drive, DVD-ROM drive, or floppy drive

Optional kit to convert one hard drive bya inot a CD-ROM / DVD-ROM, or floppy drive bay

PCI riser card bracket

LEDs Standard Control Panel:

NIC1 Activity

NIC2 Activity

Power / Sleep

System Status (with optional light pipe kit, system status LEDs can be viewed with bezel closed)

System identification

Power subsystem: Status LED on each power module

Fault LED for each system fan

Power SupplyOne 700W powers supply

Optional hot swap redundant 700W power supply kitr

Chassis IntrusionLockable front bezel

Chassis intrusion switch

Lock attach point for chassis cover

PCI slots One slot supporting one of three riser card options:

Full-height PCI-Express riser: supports two PCI-Express PCI cards and one PCI-X card

Full-height PCI-X riser: supports three PCI-X add-in cards

Full-height PCI-X high-performance riser: supports three high-speed PCI-X cards

Chapter 1 3

System Block Diagram

4 Chapter 1

System Board Layouts

Connector and Header Locations

Chapter 1 5

Item Description Item DescriptionA Serial Port A Q Secondary IDE channelB SCSI Channel B R Control panel 100-pin connectorC 8-pin ARMC connector S 24-pin SSI power connectorD Battery T 50-pin control panel connectorE Full-height riser slot U 34-pin SSI control panel connectorF Low-profile riser slot V SATA port 1G Back panel I/O ports W SATA port 2H DIMM sockets X Power supply signal cableI Processor 1 fan header Y USB header (DH-10)J Processor socket 1 Z USB header (1x10)K Processor socket 2 AA IPMB connectorL Processor 2 fan header BB IDE power connectorM +12V processor power CC SCSI channel AN Fan board connector DD ICMB connectorO Floppy connector EE 120-pin connector for optional Acer®

Intelligent Management ModuleP System fan 3-pin header

6 Chapter 1

Back Panel Connectors

Item DescriptionA PS/2 Mouse portB PS/2 Keyboard portC Com Port (RJ-45 connector)D Gigabit LAN #1 Port (RJ45)E Gigabit LAN #2 Port (RJ45)F Video PortG USB port #1H USB port #2I SCSI Channel A external connector

TP00762

A

FC D E G HB I

Chapter 1 7

SCSI Backplane

Item DescriptionA Floppy Drive ConnectorB IDE Optical Drive ConnectorC SCA2 Hard Drive ConnectorsD 6th Drive Insert (optional)E Control Panel Connector

8 Chapter 1

Internal and External Structure

Front View (with bezel)

Front View (w/o bezel)

Item Description1 Name Plate2 Keylock3 LEDs

Item Description1 Slim CDRM or FDD Bay2 3.5” SCSI HDD bay3 Tape Device bay / 6th SCSI HDD bay4 Front VGA output port5 Front USB port6 Power Button7 ID Button

Chapter 1 9

Front Panel LED and Buttons

Item Description Item DescriptionA Power Button G System ID LEDB LAN #2 Activity LED H System ID ButtonC LAN #1 Activity LED I System Reset ButtonD Power LED J USB connectorE System Status LED K Recessed NMI Button (Tool Required)F Hard Drive Activity L VGA connector

Control Button Functions

Item DescriptionPower/Sleep button Toggles the system power on/off. Sleep button for ACPI-

compatible operating systems.Reset button Reboots and initializes the systemID button Toggles the front panel ID LED and the base board ID LED on

and off. The baseboard LED is visible from the rear of the chassis and allows you to locate the server from the rear of a rack of systems.

NMI button Puts the server in a halt-state for diagnostic purposes.

LED Indicator Status

Item DescriptionNIC 1 activity LEDNIC 2 activity LED

Continuous green light indicates a link between the system and the network to which it is connected.Blinking green light indicates network activity.

Power/Sleep LED Continuous green light indicates the system has power applied to it.Blinking green indicates the system is in S1 sleep state.

10 Chapter 1

Rear Panel

No light indicates the power is off / is in ACPI S4 or S5 state.Hard disk drive status LED

Random blinking green light indicates hard disk drive activity (SCSI or SATA).No light indicates no hard disk drive activity.

System Status LED Solid green indicates normal operationBlinking green indicates degraded performanceSolid amber indicates a critical or non-critical conditionNo light indicates POST is running or the sytem is off

System Identification LED Solid blue indicates system identification is activeNo light indicates system identification is not activated

Item DescriptionA Low Profile PCI Add-in Card SlotsB Full Height PCI Add-in Card SlotsC Power Supply Modules (1+1 Configuration Shown)D PS2 Keyboard and Mouse PortsE RJ45 Serial B portF LAN #1 ConnectorG LAN #2 ConnectorH Optional DB9 Serial A port Cut outI Videon ConnectorJ USB #1 ConnectorK USB #2 ConnectorL Diagnostic POST code LEDsM Management NIC connector (optional)N External SCSI Channel B Connector

LED Indicator Status

Item Description

Chapter 1 11

Optional Peripherals

O Cooling fan for Redundant Power Fan Module

Item DescriptionA Slim-line Device cage, support for floppy drive / DVD / CD-

ROM driveB Optional 6th hard drive or Tape Drive BayC System Control PanelD 1st Hard Drive Bay or Optional Floppy drive bayE Hard Drive Bays (5)F Chassis Handle

Item Description

12 Chapter 1

Internal Components Locations

Item DescriptionA Power SupplyB Power DistributionC ModulesD BoardE Riser Card AssembleF CPU Air DuctG Fan ModuleH Air BuffleI Slim Line Drive BayJ Front BezelK Chassis Handle

Chapter 1 13

L Control PanelM Hard Drive Bays

Item Description

14 Chapter 1

Hardware Specifications and Configurations

Processor

Item SpecificationType Single or dual Intel® XeonTM processor with 800 MHz FSB

Intel® Hyper-ThreadingTM Technology supportSlot Socket 604Speed 800MHz/2.8GHz/3.0GHz/3.2GHz/3.4GHz/3.6GHZBus frequency 100/133 MHzVoltage The base board has two VRDs (Voltage REgulator Devices)

providing the appropriate voltages to the installed processors. Each VRD is compliant with the VRD 10.1 specification and is designed to support Intel® XeonTM processors that require up to a sustained maximum of 105AMPs (amperes) and peak support of 120A.Note: The server board is designed to provide up to 120A per processors. Processors with higher current requirements are not supported.

Memory Configuration

Item DescriptionDDR200 and DDR 266 registered

ECC DIMM modules

DIMM organization x72 ECCPin count 184DIMM capacity The server board provides the following maximum memory

capacities based on the number of DIMM slots provided and maximum supported memory load by the chipste:24GB maximum capacity for DDR-26616GB for DDR-333 and DDR2-400

DIMM supported capacities DDR-266 Memory DIMM sizes include: 128MB, 256MB, 512MB, 1GB, 2GB, and 4GBDDR-333 Memory DIMM sizes include: 128MB, 256MB, 512Mb, 1GB, 2GB and 4GBDDR2-400 Memory DIMM sizes include: 256MB, 512MB, 1GB, 2GB and 4GB

Serial PD JEDEC Rev 2.0 Voltage options 2.5V (VDD/VDDQ)Interface SSTL2Two DIMMs must be populated in a bank for a X144 wide memory data path.Any or all memory banks may be populated

I2C Address Map

I2C Bus I2C Add DevicePB1 0x58 Heceta5

0x60 SIO

Chapter 1 15

PB3 0x30 CPU1 therm sensor0x32 CPU2 therm sensor0x44 ICH30x60 MCH0xA0 DIMM10xA2 DIMM30xA4 DIMM50xA6 CPU1 SEEPROM0xA8 DIMM20xAA DIMM40xAC DIMM60xAE CPU2 SEEPROM0xC4 P64H20xD2 CK408B

PB4 NIC

I2C Address Map

I2C Bus I2C Add Device

16 Chapter 1

DDR Configurations

DIMMCapacity

DIMMOrganization

SDRAM Density SDRAMOrganization

#SDRAmDevice/Rows/

Banks

# Address BitsRows/Banks/

Column128MB 16M x 72 64 megabit 16M x 4 18/1/4 12/2/10128MB 16M x 72 64 megabit 8M x 8 18/2/4 12/2/9128MB 16M x 72 128 megabit 16M x 8 9/1/4 12/2/10256MB 32M x 72 64 megabit 16M x 4 36/2/4 12/2/10256MB 32M x 72 128 megabit 32M x4 18/1/4 12/2/11256MB 32M x 72 128 megabit 16M x 8 18/2/4 12/2/10256MB 32M x 72 256 megabit 32M x 8 9/1/4 13/2/10512MB 64Mx 72 128 megabit 32M x 4 36/2/4 12/2/11512MB 64M x 72 256 megabit 64M x 4 18/1/4 13/2/11512MB 64M x 72 256 megabit 32M x 8 18/2/4 13/2/10512MB 64M x 72 512 megabit 64M x 8 9/1/4 13/2/111GB 128M x 72 256 megabit 64M x 4 32/2/4 13/2/111GB 128M x 72 512 megabit 64M x 8 18/2/4 13/21GB 128M x 72 512 megabit 128M x 4 18/1/4 13/2/122GB 256M x 72 512 megabit 128M x4 36/2/4 13/2/12

PCI Riser Slots

Item FeaturesRiser Slot 1 lower profile riser slot (J5F1) utilizes a 202-pin connector

P64-B bus can support bus speeds of up to 100MHz with up to two PCI-X 100MHz card installedSupports up to three low profile PCI-X 66/100MHz PCI-X cards. The bus will drop to 66MHz when three PCI-X 100MHz cards are installed, or will match the card speed of the lowest speed card on the bus.

Riser Slot 2 280-pin connector, 5 volt keyed, 64-bit expansion slot connectorUsing Intel adaptive slot technology and different riser cards, this slot is capable of supporting full height PCI-X 66/100/133 or PCI-Express cards

VGA Interface

Item SpecificationVGA controller ATI RAGE XL (supports all standard IBM VGA modes)

The ATI Rage XL chip contains a SVGA video controller, clock generator, 2D and 3D engine.

VGA controller resident bus PCI busVGA Memory 8MB SDRAMFunction control Enable/disable by BIOS Setup

Chapter 1 17

Subsystem supports Resolutions up to 1600 x 1200 in 8/16/24/32bpp modes under 2DResolutions up to 1024 x 768 in 8/16/24/32bpp modes under 3DCRT and LCD monitors up to 100 Hz vertical refresh rate

Video Modes

Video Modes2D Mode Refresh Rate (Hz) 2D Video Mode Support

8bpp 16bpp 24bpp 32bpp

640x480 60,72,75,90,100 Supported Supported Supported Supported



1280x1024 43,60 Supported Supported Supported Supported

1280x1024 70,72 Supported -- Supported Supported

1600x1200 60,66 Supported Supported Supported Supported

1600x1200 76,85 Supported Supported Supported --

3D Mode Refresh Rate (Hz) 3D Video Mode Support with Z Buffer Enabled

8bpp 16bpp 24bpp 32bpp




1280x1024 43,60,70,72 Supported Supported -- --

1600x1200 60,66,76,85 Supported -- -- --

SCSI Interface

Item Specification

SCSI controller The server board provides two SCSI connectors, one for each channel of the embedded LSI53C1030 dual channel Ultra320 SCSI controller

Number of SCSI channel(s) Two independent Ultra 160 SCSI channels:SCSI Channel A: 1 SCSI connector (68-pin 16-bit Ultra 160 SCSI-3 connector on CN38)SCSI Channel B: 1 SCSI connector (68-pin 16-bit Ultra 160 SCSI-3 connector on CN32)

Support Peripheral Type Single ended and Low Voltage Differential (LVD) devicesSupport Speed Supporting up to 160MB/sec. SCSI transfers

Internal/External 68-pin VHDCI SCSI Connectors Pin-out

Connector Contact No. Signal Name Signal Name Connector Contact No.1 +DB(12) -DB(12) 352 +DB(13) -DB(13) 363 +DB(14) -DB(14) 374 +DB(15) -DB(15) 385 +DB(P1) -DB(P1) 39

VGA Interface

Item Specification

18 Chapter 1

6 +DB(0) -DB(0) 407 +DB(1) -DB(1) 418 +DB(2) -DB(2) 429 +DB(3) -DB(3) 4310 +DB(4) -DB(4) 4411 +DB(5) -DB(5) 4512 +DB(6) -DB(6) 4613 +DB(7) -DB(7) 4714 +DB(P) -DB(P) 4815 GROUND GROUND 4916 GROUND GROUND 5017 RESERVED RESERVED 5118 RESERVED RESERVED 5219 RESERVED RESERVED 5320 GROUND GROUND 5421 +ATN -ATN 5522 GROUND GROUND 5623 +BSY -BSY 5724 +ACK -ACK 5825 +RST -RST 5926 +MSG -MSG 6027 +SEL -SEL 6128 +C/D -C/D 6229 +REQ -REQ 6330 +I/O -I/O 6431 +DB(8) -DB(8) 6532 +DB(9) -DB(9) 6633 +DB(10) -DB(10) 6734 +DB(11) -DB(11) 68

PCI BusSegment Characteristics

PCI Bus Segment Voltage Width Speed Type PCI I/O Riser Slots

P32-A 5V 32-bits PCI-X 33 MHz Peer Bus -P64-B 3V 64-bits PCI-X 100/33 MHz Peer Bus Supports full-length cards,3.3V busP64-C 3V 64-bits PCI-X 100/33 MHz Peer Bus Supports low-profile cards,3.3V bus

Network Controller

Item DescriptionSpec. Intel® 82546EB Fast Ethernet ControllerSupport subsystems Supports 10Base-T/100Base-TX/1000Base-TX network

Internal/External 68-pin VHDCI SCSI Connectors Pin-out

Connector Contact No. Signal Name Signal Name Connector Contact No.

Chapter 1 19

Features 64-bit PCI-X Rev.1.0 master interfaceIntegrated IEEE 802.3 10Base-T, 100Base-TX and 1000Base-TX compatible PHY+IEEE 820.3ab atuo-negotiation supportFull duplex support at 10Mbps, 100Mbps, and 1000Mbps operationIntegrated UNDI ROM supportMDI/MDI-X and HWI supportLow power +3.3V device

ACPI Sleep states

Item DescriptionS0 Normal running stateS1 Processor sleep state. No context will be lost in this state and the

processor caches will maintain coherency.S4 Hibernate or suspend to Disk. The memory and machine state are

savedto disk. Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation. This assumes that no hardware changes have been made to the system while it was off.

S5 Soft off. Only the RTC section of the CSB and the BMC are running in this state. No context is saved by the OS or hardware.

IRQ Assignment Map

ISA Interrupt DescriptionIRQ0 Timer/counter, HPET #0 in legacy replacement Mode. In APIC mode,

cascade from 8259 controller #1IRQ1 keyboardIRQ2 Slave controller INTR output. In APICmode timer/counter, HPET#0IRQ3 Serial port AIRQ4 Serial port BIRQ5 Parallel Port (Not implemented)IRQ6 FloppyIRQ7 Parallel port, generic (Not implemented)IRQ8 RTC/HPET#1 in legacy replacement modeIRQ9 Generic, Option for SCIIRQ10 Generic, Option for SCIIRQ11 HPET#2, option for SCSI, TCOIRQ12 PS2 MouseIRQ13 FERRIRQ14 Primary ATA, legacy modeIRQ15 Secondary ATA, legacy modePIRQA USB 2.0 Controller #1 and #4PIRQB Video

Network Controller

Item Description

20 Chapter 1

PIRQC USB 2.0 Controller #3, Native IDE, S-ATAPIRQD USB 2.0 Controller #2PIRQE Option for SCI, TCO, HPET#0,1,2PIRQF Option for SCI, TCO, HPET#0,1,2PIRQG Option for SCI, TCO, HPET#0,1,2PIRQH USB 2.0 EHCI controller #1, option for SCI, TCo, HPET#0, 1, 2Ser IRQ SIO3

IRQ Assignment Map

ISA Interrupt Description

Chapter 1 21

Environmental Requirements

Parameter LimitsOperating Temperature +5o C to +50o C (32o F to 131o F)

Note: Chassis design must provide airflow to avoid exceeding Intel Xeon processor maximum case temperature.

Non-Operating Temperature

-40oC to +70oC (-40o F to 158o F)

DC Voltage +/- 5% of all nominal voltagesNon-Operating Humidity 90%, non-condensing @ 35oCAcoustic noise Sound Pressure: 55 dBA ( Rackmount) in an idle state at typical office

ambient temperature. (23 +/- degrees C)Sound Power: 7.0 BA in an idle state at typical office ambient temperature. (23 +/- 2 degrees C)

Shock (Unpackaged) Trapezoidal, 50g, 170inches/secShock (Packaged)(>/=40 lbs to <80 lbs)

24inches

Vibration (Unpackaged) 5Hz to 500Hz 3.13g RMS randomESD +/- 15KV per Intel Environmental test specificationSystem Cooling Requirement in BTU/Hr

1826 BTU/ hour

22 Chapter 1

Mechanical Specifications

Item SpecificationDimensions H x W x D

77mm(H) x 430mm (W) x 648mm (D)I/O ports 1. 1x PS/2 port ( support K/B and Mouse via Y-cable)

2. 3 x USB

3. 2 x Gibabit Ethernet ports (RJ45)

4. 1 x RJ-45 for serial support through RJ-45 to serial cable

5. 2 x VGA video ports

6. 1 x SCSI connectorSlots 6 x 64bit PCI-X slots Main board SE757520JR2Drive bays 1. 1 x slime type 1.44MB FDD

2. 1 x high speed slime type CD-ROM or DVD-ROM Switching power supply 500W hot-swap/redundant power suppliesForm Factor 2U Rack MountWeight 23Kg

Chapter 1 23

ASM Pro

ASM 5.1ASM Pro is a system management tool based on the Simple Network Management Protocol (SNMP) and

Remote Procedure Call (RPC) via service provider. It detects server problems related to the processor

thermal condition, voltage detection, fan status or redundant power supply status.

This feature is designed primarily for server supervisors and management information system ( MIS )

personnel to help them detect errors or potential trouble spots in their network servers through a single

management station.

ASM Pro consists of two major parts:

ASM-Console - a Windows-based monitoring station that communicates with the ASM-Agents.

ASM-Agent(s) - the individual servers managed by the ASM-Console.

24 Chapter 1

Intelligent Platform Management Interface (IPMI)IPMI stands for Intelligent Platform Management Interface. IPMI is an open standard hardware manageability interface specification. It provides an architecture that defines how unique device can all communicate with the CPU in a standard way.

With IPMI, the CPU has only one thing to communicate with-the IPMI Event Log. The CPU only has to “ask” what has changed since the last time it asked. Every device communicates directly, through IPMI, to the Event Log, which is used to record, in a consistent way, all status events for the unique device. This simplifies the agent-handling routine. The system only needs a single agent, and it will not need to be changed when you move from five devices to manage, for example, to six. And the system doesn’t need to change the way the CPU checks the Event Log when a new device is added to the system; it always checks in the same way, whether there is one device or a hundred. With IPMI, use of the CPU is minimized, so overall system performance improves.

There are four elements of IPMI: Intelligent Platform Management Interface, Intelligent Platform Management Bus, Intelligent Chassis Management Bus, and Baseboard Management Controller. Detailed description of each element is listed below.

Intelligent Platform Management Interface (IPMI)IPMI is the specification for the management controller command sets, including command sets for sensors, event logs, and sensor data record access, as well as the specification for the data formats, including sensor data records, event log entries, and FRU inventory information. IPMI is also the name used for the overall standardization effort.

Intelligent Platform Management Bus (IPMB)IPMB is the I2C-based, multi-master bus used for intra-chassis communication with “satellite” management controllers. Here sensor devices and cards with IPMI bus access can be added to the IPMI standard.

Intelligent Chassis Management Bus (ICMB)ICMB is the RS-485 based inter-chassis management bus, based on IPMB. It is used for common chassis and emergency management functions, including power and reset control, chassis status, events, and FRU inventory.

Basedboard Management Controller (BMC)BMC is used to monitor baseboard temperatures and voltages, and to manage the system event log and non-volatile storage for sensor data records. It provides a system software interface to the Intelligent Platform Management Bus.1

1 The description of IPMI and IPMI elements is copied from IPMI’s white paper, published by HEWLETT PACKARD, in February 1998.

Chapter 1 25

System Utilities

Chapter 2

BIOS Setup UtilityThe BIOS Setup utility is provided to perform system configuration changes and to display current settings and environment information.

The BIOS Setup utility stores configuration settings in system non-volatile storage. Changes affected by BIOS Setup will not take effect until the system is rebooted. The BIOS Setup Utility can be accessed during POST by using the F2 key.

LocalizationThe BIOS Setup utility uses the Unicode standard and is capable of displaying setup forms in English, French, Italian, German, and Spanish. The BIOS supports these languages for console strings as well.

Console RedirectionThe BIOS Setup utility is functional via console redirection over various terminal standards emulation. This may limit some functionality for compatibility, e.g., usage of colors or some keys or key sequences or support of pointing devices.

Configuration ResetSetting the Clear CMOS jumper (board location J1H4) produces a "reset system configuration" request. When a request is detected, the BIOS loads the default system configuration values during the next POST.

Alternatively, the user can clear CMOS without opening the chassis. Using the control panel, the user can hold the reset button for 4 seconds and then press the power button while still pressing the reset button.

The Intel Management Module, when installed, provides a software method to issue a "reset system configuration" request. Software can send a specific OEM command to the Sahalee BMC to indicate the request.

Keyboard CommandsWhile in the BIOS Setup utility, the Keyboard Command Bar supports the keys specified in the following table.

Key Option Description

Enter Execute Command The Enter key is used to activate sub-menus, pick lists, or to select a sub-field. If a pick list is displayed, the Enter key will select the pick list highlighted item, and pass that selection in the parent menu.

Chapter 2 26

ESC Exit The ESC key provides a mechanism for backing out of any field. This key will undo the pressing of the Enter key. When the ESC key is pressed while editing any field or selecting features of a menu, the parent menu is re-entered. When the ESC key is pressed in any sub-menu, the parent menu is re-entered. When the ESC key is pressed in any major menu, the exit confirmation window is displayed and the user is asked whether changes can be discarded. If "No" is selected and the Enter key is pressed, or if the ESC key is pressed, the user is returned to where they were before ESC was pressed without affecting any existing any settings. If "Yes" is selected and the Enter key is pressed, setup is exited and the BIOS continues with POST.

Select Item The up arrow is used to select the previous value in a pick list, or the previous options in a menu item's option list. The selected item must then be activated by pressing the Enter key.

Select Item The down arrow is used to select the next value in a menu item's option list, or a value field's pick list. The selected item must then be activated by pressing the Enter key.

Select Menu The left and right arrow keys are used to move between the major menu pages. The keys have no affect if a sub-menu or pick list is displayed.

Tab Select Field The Tab key is used to move between fields. For example, Tab can be used to move from hours to minutes in the time item in the main menu.

- Change Value The minus key on the keypad is used to change the value of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list.

+ Change Value The plus key on the keypad is used to change the value of the current menu item to the next value. This key scrolls through the values in the associated pick list without displaying the full list. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key on the other keyboard, but will have the same effect.


↑

↓

↔

27 Chapter 2

Entering the BIOS Setup UtilityDuring the BIOS POST operation, the user is prompted to use the F2 function key to enter Setup as follows:

Press <F2> to enter Setup.

F9 Setup Defaults Pressing F9 causes the following to appear:

Load Setup Defaults?[OK] [Cancel]

If "OK" is selected and the Enter key is pressed, all setup fields are set to their default values. If "Cancel" is selected and the Enter key is pressed, or if the ESC key is pressed, the user is returned to where they were before F9 was pressed without affecting any existing field values.

F7 Discard Changes Pressing F7 causes the following message to appear:

Discard Changes?[OK] [Cancel]

If "OK" is selected and the Enter key is pressed, all changes are not saved and setup is exited. If "Cancel" is selected and the Enter key is pressed, or the ESC key is pressed, the user is returned to where they were before F7 was pressed without affecting any existing values.

F10 Save Changes and Exit Pressing F10 causes the following message to appear:

Save configuration changes and exit setup?[OK] [Cancel]

If "OK" is selected and the Enter key is pressed, all changes are saved and setup is exited. If "Cancel" is selected and the Enter key is pressed, or the ESC key is pressed, the user is returned to where they were before F10 was pressed without affecting any existing values.


Chapter 2 28

Main Menu

The first screen displayed when entering the BIOS Setup Utility is the Main Menu selection screen. This screen displays the major menu selections available. The following tables describe the available options on the top level and lower level menus. Default values are shown in bold text.

Main Menu Options

Feature Options Help DescriptionSystem Overview

AMI BIOS

Version N/A N/A BIOS ID string (excluding the build time and date)

Build Date N/A N/A BIOS build date

Processor

Type N/A N/A Processor brand ID string

Speed N/A N/A Calculated processor speed

Count N/A N/A Detected number of physical processors

System Memory

Size N/A N/A Amount of physical memory detected

29 Chapter 2

System Time HH:MM:SS Use [ENTER], [TAB] or [SHIFT-TAB] to select a field.Use [+] or [-] to configure system Time.

Configures the system time on a 24 hour clock. Default is 00:00:00

System Date DAYMM/DD/YYYY

Use [ENTER], [TAB] or [SHIFT-TAB] to select a field.Use [+] or [-] to configure system Date.

Configures the system date. Default is [Build Date]. Day of the week is automatically calculated.

Language English/French/German/Italian/Spanish

Select the current default language used by BIOS.

Select the current default language used by BIOS.

Main Menu Options

Feature Options Help Description

Chapter 2 30

Advanced MenuThe following tables describe the menu options and associated sub-menus available on the Advanced

Menu.

Advanced Menu Options

Feature Options Help Text DescriptionAdvanced Settings

WARNING: Setting wrong values in below sections may cause system to malfunction.

Processor Configuration N/A Configure processors Selects submenu

IDE Configuration N/A Configure the IDE device(s).

Selects submenu

Floppy Configuratin N/A Configure the Floppy drive(s).

Selects submenu

Super I/O Configuration N/A Configure the Super I/O Chipset.

Selects submenu

USB Configuration N/A Configure the USB support

Selects submenu

PCI Configuration N/A Configure PCI devices. Selects submenu

Memory Configuration N/A Configure memory devices.

Selects submenu

Preproduction Debug N/A This option provides engineering access to internal settings. Itdoes not exist on production releases.

Selects submenu

31 Chapter 2

Processor Configuration Sub-menu

Processor Configuration Sub-menu Options

Feature Options Help Text DescriptionConfigure Advanced Processor Settings

Manufacturer Intel N/A Displays processor manufacturer string

Brand String N/A N/A Displays processor brand ID string

Frequency N/A N/A Displays the calculated processor speed

FSB Speed N/A N/A Displays the processor front-side bus speed

CPU1

CPUID N/A N/A Displays the CPUID of the processor

Cache L1 N/A N/A Displays cache L1 size


Cache L3 N/A N/A Displays cache L3 size.Visible only if the processor contains an L3 cache.

CPU2

CPUID N/A N/A Displays the CPUID of the processor

Chapter 2 32



Cache L3 N/A N/A Displays cache L3 size.Visible only if the processor contains an L3 cache.

Processor DisabledEnabled

If enabled, all processors will be activated and retested on the next boot. This option will be automatically reset to disabled on the next boot.

Rearms the processor sensors. Only displayed if the Intel Management Module is present.

Max CPUID Value Limit DisabledEnabled

This should be enabled in order to boot legacy OSes that cannot support processors with extended CPUID functions.

Hyper-Threading Technology DisabledEnabled

Enable Hyper-ThreadingTechnology only if OS supports it.

Controls Hyper-Threading state. Primarily used to support older Operating Systems that do not support Hyper Threading.

Intel SpeedStepTM Tech AutoDisabled

Select disabled for maximum CPU speed. Select enabled to allow the OS to reduce power consumption.

Note: This option may not be present in early Beta releases.

Processor Configuration Sub-menu Options

Feature Options Help Text Description

33 Chapter 2

IDE Configuration Sub-menu

IDE Configuration Sub-menu Options

Feature Options Help Text DescriptionIDE Configuration

Onboard P-ATA Channels DisabledPrimarySecondaryBoth

Disabled: disables the integrated P-ATA Controller.Primary: enables only the Primary P-ATA Controller.Secondary: enables only the Secondary P-ATA Controller.Both: enables both P-ATA Controllers.

Controls state of integrated P-ATA controller.

Onboard S-ATA Channels DisabledEnabled

Disabled: disables the integrated S-ATA Controller.Enabled: enables the integrated S-ATA Controller.

Controls state of integrated S-ATA controller.

Configure S-ATA as RAID N/A When enabled the S-ATA channels are reserved to be used as RAID.

Chapter 2 34

S-ATA Ports Definition A1-3rd M/A2-4th MA1-4th M/A2-3rd M

Defines priority between S-ATA channels

Default set the S-ATA Port0 to 3rd IDE Master channel & Port1 to 4th IDE Master channel.Otherwise set S-ATA Port0 to 4th IDE Master channel & Port1 to 3rd IDE Master channel.

Mixed P-ATA/S-ATA N/A Lets you remove a P-ATA and replace it by S-ATA in a given channel. Only 1 channel can be S-ATA.

Selects submenu for configuring mixed P-ATA and S-ATA.

Primary IDE Master N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices.

Selects submenu with additional device details.

Primary IDE Slave N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices.


Secondary IDE Master N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices.


Secondary IDE Slave N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices.


Third IDE Master N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices.


Fourth IDE Master N/A While entering setup, BIOS auto detects the presence of IDE devices. This displays the status of auto detection of IDE devices.


Hard Disk Write Protect Disabled Enabled

Disable/Enable device write protection. This will be effective only if device is accessed through BIOS.

Primarily used to prevent unauthorized writes to hard drives.

IDE Detect Time Out (Sec)

0/5/10/15/20/25/30/35

Select the time out value for detecting ATA/ATAPI device(s).

Primarily used with older IDE devices with longer spin up times.

ATA(PI) 80Pin Cable Detection

Host & DeviceHostDevice

Select the mechanism for detecting 80Pin ATA(PI) Cable.

The 80 pin cable is required for UDMA-66 and above. BIOS detects the cable by querying the host and/or device.

IDE Configuration Sub-menu Options


35 Chapter 2

Mixed P-ATA-S-ATA Configuration with only Primary P-ATA

Feature Options Help Text DescriptionMixed P-ATA/S-ATA

First ATA Channel P-ATA M-SS-ATA M-S

Configure this channel to P-ATA or S-ATA. P-ATA: Parallel ATA Primary channel. S-ATA: Serial ATA.

Defines the S-ATA device for this channel. If the Second ATA is assigned S-ATA, this option reverts to P-ATA.

Second ATA Channel P-ATA M-SS-ATA M-S


Defines the S-ATA device for this channel. If the First ATA is assigned S-ATA, this option reverts to P-ATA.

3rd & 4th ATA Channels A1-3rd M/A2-4th MA1-4th M/A2-3rd M


Display only. If the First ATA or Second ATA is assigned S-ATA, this option reverts to None.

Chapter 2 36

IDE Device Configuratioin Sub-menu Selections

Feature Options Help Text DescriptionPrimary/Secondary/Third/Fouth IDE Master/Slave

Device N/A N/A Display detected device info

Vendor N/A N/A Display IDE device vendor

N/A N/A Display IDE DISK size

N/A N/A Display LBA Mode

N/A N/A Display Block Mode

N/A N/A Display PIO Mode

N/A N/A Display Async DMA mode

N/A N/A Display Ultra DMA mode

N/A N/A Display S.M.A.R.T. support

Type Not Installed AutoCDROMARMD

Select the tpe of device connected to the system

The Auto setting should work in most cases

37 Chapter 2

LBA/Large Mode DisabledAuto

Disabled: Disables LBA Mode.Auto: Enabled LBA Mode if the device supports it and the device is not already formatted with LBA Mode disabled.


Block (Multi-Sector Transfer) Mode

DisabledAuto

Disabled: The Data transfer from and to the device occurs one sector at a time. Auto: The data transfer from and to the device occurs multiple sectors at a time if the device supports it.


PIO Mode Auto/1/2/3/4 Select PIO Mode The Auto setting should work in most cases

DMA Mode AutoSWDMA0-0SWDMA0-1SWDMA0-2MWDMA0-0MWDMA0-1MWDMA0-2UWDMA0-0UWDMA0-1UWDMA0-2UWDMA0-3UWDMA0-4UWDMA0-5

Select DMA Mode.Auto :Auto detectedSWDMA :SinglewordDMAnMWDMA :MultiwordDMAnUWDMA :UltraDMAn


S.M.A.R.T. Auto/Disabled/Enabled

Self-Monitoring, Analysis and Reporting Technology


32Bit Data Transfer DisabledEnabled

Enable/Disable 32-bit Data Transfer



Chapter 2 38

Floppy Configuration Sub-menu


Feature Options Help Text DescriptionFloppy Configuration

Floppy A Disabled720 KB 3 1/2"1.44 MB 3 1/2"2.88 MB 3 1/2"

Select the type of floppy drive connected to the system

Note: Intel no longer validates 720Kb & 2.88Mb drives

Onboard Floppy Controller

DisabledEnabled

Allows BIOS to Enable or Disable Floppy Controller

39 Chapter 2

Super I/O Configuration Sub-menu


Feature Options Help Text DescriptionConfigure Nat42x Super IO Chipset

Serial Port A Address Disabled3F8/IRQ42F8/IRQ33E8/IRQ42E8/IRQ3

Allows BIOS to Select Serial Port A Base Address

Option that is used by other serial port is hidden to prevent conflicting settings.

Serial Port B Address Serial Port B AddressDisabled3F8/IRQ42F8/IRQ33E8/IRQ42E8/IRQ3

Allows BIOS to Select Serial Port B Base Address

Option that is used by other serial port is hidden to prevent conflicting settings.

Chapter 2 40

USB Configuration Sub-menu

USB Configuration Sub-menu Selections

Feature Options Help Text DescriptionUSB Configuration

USB Devices Enabled N/A N/A List of USB devices detected by BIOS.

USB Function DisabledEnabled

Enables USB HOST controllers

When set to disabled, other USB options are grayed out

Legacy USB Support Disabled/Keyboard only/Auto/Keyboard and Mouse

Enables support for legacy USB. AUTO option disables legacy support if no USB devices are connected. If disabled, USB Legacy Support will not be disabled until booting an OS.

Port 60/64 Emulation Disabled/Enabled

Enables I/O port 60/64h emulation support. This should be enabled for the complete USB keyboard legacy support for non-USB aware OSes.

USB 2.0 Controller Disabled/Enabled

N/A

41 Chapter 2

USB 2.0 Controller mode FullSpeed HiSpeed

Configures the USB 2.0 controller in HiSpeed (480Mbps) or FullSpeed (12Mbps).

USB Mass Storage Device Configuration

N/A Configure the BSB Mass Storage Class Devices.

USB Mass Storage Device Configuration Sub-menu Selections

Feature Options Help Text DescriptionUSB Mass Storage Device Configuration

USB Mass Storage Reset Delay

10Sec/20Sec/30Sec/40Sec

Number of seconds POSt waits for the USB mass storage device after start unit command.

Device #1 N/A N/A Only displayed if a device is detected, includes a DeviceID string returned by the USB device.

USB Configuration Sub-menu Selections


Chapter 2 42

PCI Configuration Sub-menuThis sub-menu provides control over PCI devices and their option ROMs. If the BIOS is reporting POST error 146, use this menu to disable option ROMs that are not required to boot the system.

Emulation Type Auto/Floppy/Forced/FDD/Hard Disk/CDROM

If Auto, USB devices less than 530MB will be emulated as Floppy and remaining as hard drive. Forced FDD option can be used to force a HDD formatted drive to boot as FDD (Ex. ZIP drive).

Device #n N/A N/A Only displayed if a device is detected, includes a DeviceID string returned by the USB device.

Emulation Type Auto/Floppy/Forced/FDD/Hard Disk/CDROM

If Auto, USB devices less than 530MB will be emulated as Floppy and remaining as hard drive. Forced FDD option can be used to force a HDD formatted drive to boot as FDD (Ex. ZIP drive).

USB Mass Storage Device Configuration Sub-menu Selections


43 Chapter 2

Memory Configuration Sub-menuThis sub-menu provides information about the DIMMs detected by the BIOS. The DIMM number is printed on the baseboard next to each device.

PCI Configuration Sub-menu Selections

Feature Options Help Text DescriptionPCI Configuration

Onboard Video Disabled/Enabled

Enable/Disable on board VGA Controller

Dual Monitor Video Disabled/Enabled

Select which graphics controller to use as the primary boot device. Enabled selects the on board device.

Grayed out of Onboard Video is set to “Disabled”

Onboard NIC 1 (Left) Disabled/Enabled

On board NIC 1 ROM Disabled/Enabled

Grayed out if device is disabled.

Onboard NIC 2 (Right) Disabled/Enabled

On board NIC 2 ROM Disabled/Enabled


Onboard SCSI Disabled/Enabled

Onboard SCSI ROM Disabled/Enabled


Onboard SCSI Mode IM/IMEIS

IM/IME = Integrated Mirroring/Integrated Mirroring EnhancedIS = Integrated Striping

Before changing modes, back up array data and delete existing arrays, if any. Otherwise, loss of all data may occur.

After OS installation with a selected SCSI RAID mode, only change this mode selection if prepared to rebuild RAID array. Changing the mode could damage current OS installation on RAID volume.Grayed out if device is disabled.

Slot 1 Option ROM PCI-X 64/133

Slot 2 Option ROM PCI-X 64/133

Slot 3 Option ROM PCI-X 64/133 Visable only when installed riser supports this slot.




Chapter 2 44


Feature Options Help Text DescriptionSystem Memory Settings

DIMM 1A Installed/Not Installed/Disabled/Mirror/Spare

Informatinal display

DIMM 1B Installed/Not Installed/Disabled/Mirror/Spare

Information display









45 Chapter 2

Extended Memory Test 1MB/1KB/Every Location/Disabled

Setting for extended memory test

Memory Retest Disabled/Enabled

If "Enabled", BIOS will activate and retest all DIMMs on the next system boot.This option will automactically reset to "Disabled" on the next system boot.

Memory Remap Feature Disabled/Enabled

Enable: Allow remapping of overlapped PCI memory above the total physical memory.

Disable: Do not allow remapping of memory.

Memory Mirroring/Sparing Disabled/Spare/Mirror

Disabled provides the most memory space. Sparing reserves memory to replace failures. Mirroring keeps a second copy of memory contents.

Sparing or Mirroring is grayed out if the installed DIMM configuration does not support it.



Chapter 2 46

Boot Menu

Boot Menu Selections

Feature Options Help Text DescriptionBoot Settings

Boot Settings Configuration

N/A Configure settings during system boot

Selects submenu

Boot Device Priority N/A Specifies the boot device priority sequences

Selects submenu

Hard Disk Drives N/A Specifies the boot device priority sequences from available hard drives

Selects submenu

Removable Drives N/A Specifies the boot device priority sequences from available removable drives

Selects submenu

CD/DVD Drives N/A Specifies the boot device priority sequences from available CD/DVD drives

Selects submenu

47 Chapter 2

Boot Settings Configuration Sub-menu

Boot Settings Configuration Sub-menu Selections

Feature Options Help Text DescriptionBoot Settings Configuration

Quick Boot Disabled/Enabled

Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system

Quiet Boot Disabled/Enabled

Disabled: Displays normal POST messages.Enabled: Displays OEM Logo instead of POST messages.

Bootup Num-Lock Off/On Select power-on state for Numlock.

PS/2 Mouse Support Disabled/Enabled/Auto

Select support for PS/2 mouse.

POST Error Pause Disabled/Enabled

If enabled, the system will wait for user intervention on critical POST errors. If disabled, the system will boot with no intervention, if possible.

Hit “F2” Message Display Disabled/Enabled

Displays "Press 'F2' to run Setup" in POST.

Scan User Flash Area Disabled/Enabled

Allows BIOS to scan the Flash ROM for user binaries.

Chapter 2 48

Boot Device Priority Sub-menu

Boot Device Priority Sub-menu Selections

Feature Options Help Text DescriptionBoot Device Priority

1st Boot Device Varies Specifies the boot sequence from the available devices.A device enclosed in parenthesis has been disabled in the corresponding type menu.

Numbers of entries will vary based on ssytem configuration

nth Boot Device Varies Specifies the boot sequence from the available devices.A device enclosed in parenthesis has been disabled in the corresponding type menu.

49 Chapter 2

Hard Disk Drive Sub-menu

Boot Device Priority Sub-menu Selections

Feature Options Help Text DescriptionHard Disk Drives

1st Drive Varies Specifies the boot sequence from the available devices.

Varies based on system configuration

nth Drive Varies Specifies the boot sequence from the available devices.


Chapter 2 50

Removable Drive Sub-menu

Removable Drive Sub-menu Selections

Feature Options Help Text DescriptionRemovable Drives





51 Chapter 2

ATAPI CDROM Drive Sub-menu

CD/DVD Drives Sub-menu Selections

Feature Options Help Text DescriptionHard Disk Drives





Chapter 2 52

Security Menu

Security Menu Options

Feature Options Help Text DescriptionSecurity Settings

Administrator Password is N/A Install / Not installed Informational display

User Password is N/A Install / Not installed Informational display

Set Admin Password N/A Set or clear Admin password Pressing enter twice will clear the password. This option is grayed our when entering setup with a suer password.

Set User Password N/A Set or clear User password Pressing enter twice will clear the password

User Access Level No Access/View Only/Limited/Full Access

LIMITED: allows only limited fields to be changed such as Dateand Time.NO ACCESS: prevents User access to the Setup Utility.VIEW ONLY: allows access to the Setup Utility but the fields can not be changed.FULL: allows any field to be changed.

This node is grayed out and becomes active only when Admin password is set.

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Clear User Password N/A Immediately clears the user password

Admin uses this option to clear User password (Admin password is used to enter setup is required).

Fixed disk boot sector protection

DisabledEnabled

Enable/Disable Boot Sector Virus Protection

Password On Boot DisabledEnabled

If enabled, requires password entry before boot

This node is grayed out if a user password is not installed.

Secure Mode Timer 1 minute/2 minutes/5 minutes/10 minutes/20 minutes/60 minutes/120 minutes

Period of key/PS/2 mouse inactivity specified for Secure Mode to activate. A password is required for Secure Mode to function. Has no effect unless at least one password is enabled.


Secure Mode Hot Key (Ctrl-Alt-)

[L][Z]

Key assigned to invoke the secure mode feature. Cannot be enabled unless at least one password is enabled. Can be disabled by entering a new key followed by a backspace or by entering delete.


Secure Mode Boot DisabledEnabled

When enabled, allows the host system to complete the boot process without a password. The keyboard will remain locked until a password is entered. A password is required to boot from diskette.


Diskette Write Protect DisabledEnabled

Disable diskette write protection when Secure mode is activated. A password is required to unlock the system.

This node is grayed out if a user password is not installed. This node is hidden if the Intel Management Module is not present.

Video Blanking DisabledEnabled

Blank video when Secure mode is activated. A password is required to unlock the system. This option controls the embedded video controller only.


Power Switch Inhibit DisabledEnabled

Disable the Front Panel Power Switch when Secure mode is activated. A password is required to unlock the system.


NMI Control DisabledEnabled

Enable / disable NMI control for the front panel NMI button.

Security Menu Options


Chapter 2 54

Server Menu

Server Menu Options

Feature Options Help Text DescriptionSystem management N/A N/A Selects submenu

Serial Console Features N/A N/A Selects submenu

Event Log configuration N/A Configures event logging Selects submenu

Assert NMI on SERR DisabledEnabled

If enabled, NMI is generated on SERR and logged.

Assert NMI on PERR DisabledEnabled

If enabled, NMI is generated. SERR option needs to be enabled to activate this option.

Grayed out if "NMI on SERR" is disabled.

Resume on AC Power Loss

Stays OffPower OnLast State

Determines the mode of operation if a power loss occurs. Stays off, the system will remain off once power is restored. Power On, boots the system after power is restored.

"Last State" is only displayed if the Intel Management Module is present. When displayed, "Last State" is the default.When set to "Stays Off," "Power Switch Inhibit" is disabled.

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FRB-2 Policy Disable BSPDo no disableBSPRetry on NextBoot Disable FRB2Timer

This controls action if the boot processor will be disabled or not.

"Disable BSP" and "Do not disable BSP" are only displayed if the Intel Management Module is present.

Late POST Timeout Disabled5 minutes10 minutes15 minutes20 minutes

This controls the time limit for add-in card detection. The system is reset on timeout.

Hard Disk OS Boot Timeout

Disabled5 minutes10 minutes15 minutes20 minutes

This controls the time limit allowed for booting an operating system from a Hard disk drive. The action taken on timeout is determined by the OS Watchdog Timer policy setting.

PXE OS Boot Timeout Disabled5 minutes10 minutes15 minutes20 minutes

This controls the time limit allowed for booting an operating system using PXE boot. The action taken on timeout is determined by OS Watchdog Timer policy setting.

OS Watchdog Timer Policy

Stay OnResetPower Off

Controls the policy upon timeout. Stay on action will take no overt action. Reset will force the system to reset. Power off will force the system to power off.

Platform Event Filtering DisabledEnabled

Disable trigger for system sensor events.

Server Menu Options


Chapter 2 56

System Management Sub-menu

System Management Sub-menu Selections

Feature Options Help Text DescriptionServer Board Part Number

N/A N/A Field contents varies

Server Board Serial Number

N/A N/A Field contents varies

NIC 1 MAC Address N/A N/A Field contents varies

NIC 2 MAC Address N/A N/A Field contents varies

System Part Number N/A N/A Field contents varies

System Serial Number N/A N/A Field contents varies

Chassis Part Number N/A N/A Field contents varies

Chassis Serial Number N/A N/A Field contents varies

BIOS Version N/A N/A BIOS ID string (excluding the build time and date).

BMC Device ID N/A N/A Field contents varies

BMC Firmware Revision N/A N/A Field contents varies

BMC Device Revision N/A N/A Field contents varies

PIA Revision N/A N/A Field contents varies

SDR Revision N/A N/A Field contents varies

HSC FW Revision (HSBP)

N/A N/A Firmware revisionof the Hot-swap controller is not present.

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Serial Console Features Sub-menu

Serial Console Features Sub-menu Selections

Feature Options Help Text DescriptionSerial Console Features

BIOS Redirection Port DisabledSerial ASerial B

If enabled, BIOS uses the specified serial port to redirect the console to a remote ANSI terminal. Enabling this option disables Quiet Boot.

When the Intel Management Module is present, the help text directs the user to select Serial B for Serial Over LAN.

If enabled, BIOS uses the specified serial port to redirect the console to a remote ANSI terminal. Enabling this option disables Quiet Boot. For Serial Over LAN, select Serial B.

Baud Rate 960019.2K38.4K57.6K115.2K

N/A

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Event Log Configuration Sub-menu

Flow Control No Flow ControlCTS/RTSXON/XOFFCTS/RTS + CD

If enabled, it will use the Flow control selected.CTS/RTS = HardwareXON/XOFF = SoftwareCTS/RTS + CD = Hardware + Carrier Detect for modem use.

Terminal Type PC-ANSIVT100+VT-UTF8

VT100+ selection only works for English as the selected language. VT-UTF8 uses Unicode. PC-ANSI is the standard PC-type terminal.

ACPI Redirection port DisabledSerial ASerial B

Enable / Disable the ACPI OS Headless Console Redirection.

Serial Port Connector Serial ASerial B

Selects which serial port will be routed to the serial port connector on the back of the chassis. Serial A selects UARTA and Serial B selects UARTB.

Serial Console Features Sub-menu Selections


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Event Log Configuration Sub Selections

Feature Options Help Text DescriptionEvent Log Configuration

Clear All Event Logs DisabledEnabled

Setting this to Enabled will clear the System Event Log during the next boot.

BIOS Event Logging DisabledEnabled

Select enabled to allow logging of BIOS events.

Enables BIOS to log events to the SEL. This option controls BIOS events only.

Critical Event Logging DisabledEnabled

If enabled, BIOS will detect and log events for system critical errors. Critical errors are fatal to system operation. These errors include PERR, SERR, ECC.

Enable SMM handlers to detect and log events to SEL.

ECC Event Logging DisabledEnabled

Enables or Disables ECC Event Logging.

Grayed out if "Critical Event Logging" option is disabled.

PCI Error Logging DisabledEnabled

Enables or Disables PCI Error Logging.


FSB Error Logging DisabledEnabled

Enables or Disables Front-Side Bus Error Logging.


Hublink Error Logging DisabledEnabled

Enables or Disables Hublink Error Logging.


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Exit Menu

Exit Menu Options

Feature Options Help TextExit Options

Save Changes and Exit N/A Exit system setup after saving the changes.F10 key can be used for this operation.

Discard Changes and Exit N/A Exit system setup without saving any changes.ESC key can be used for this operation.

Discard Changes N/A Discards changes done so far to any of the setup questions.F7 key can be used for this operation.

Load Setup Defaults N/A Load Setup Default values for all the setup questions.F9 key can be used for this operation.

Load Custom Defaults N/A Load custom defaults

Save Custom Defaults N/A Save custom defaults

61 Chapter 2

Machine Disassembly and Replacement

Chapter 3

This chapter contains step-by-step procedures on how to disassemble the server system for maintenance

and troubleshooting.

To disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge

A screw driver

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

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Disassembly FlowChart

63 Chapter 3

General Information

Before You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:

1. Turn off the power to the system and all peripherals.

2. Unplug the AC adapter and all power and signal cables from the system.

3. Anti-static wrist strap.

Chapter 3 64

Removing and Installing the Chassis Cover

Removing the Chassis CoverThe Altos R710 Server must be operated with the top cover in place to ensure proper cooling. You will need to remove the top cover to add or replace components inside of the platform. Before removing the top cover, power down the server system and unplug all peripheral devices and the AC power cable. None of the components inside of the platform is hot-swappable.

NOTE: A nonskid surface or a stop behind the chassis amy be needed to prevent the chassis from sliding on your work surface.

1. Turn off all peripheral devices connected to the server. Turn off the server.

2. Disconnect the AC pwoer cord.

3. Remove the shipping screw if it is installed. (See the figure below, step 1)

4. While holding the blue botton at the top of the chassis in, slide the top cover back until it stops. (See the figure below, step 2)

5. Lift the cover straight up to remove it from the platform. (See the figure below, step 3)

Installing the Chassis Cover1. Place the cover over the chassis so that the side edges of the cover sit just inside the chassis sidewalls.

2. Slide the cover forward until it clicks into place.

3. (Optional) Insert the shipping screw at the center of the top cover.

4. Reconnect all peripheral devices and the AC power cord.

65 Chapter 3

Chapter 3 66

Removing and Installing the Processor Air DuctAlways operate your server chassis with the processor air duct in place. The air duct is required for proper airflow within the chassis.

For instructions on adding or replaceing a processor, first remove the processor air duct and the processor air dam, and then see your server board User Guide for instructions on processor installations and removals. Return to these instructions to reinstall the processor air dam and processor air duct after installing your processor and heat sink.

Removing the Processor Air Duct1. Remove the chassis cover. For instructions, see “Removing the Chassis Cover.”

2. Lift the processor air duct from its location over the two processor sockets.

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Installing the Process Air Duct1. If you are installing the processor air duct for the first time after installing a second processor, break out

the airflow tablover on the side of the processor air duct that will fit over the CPU2 processor socket.

2. Place the processor air duct over the two processor sockets, regardless of whether one or two processors is installed. The front edge of the air duct should contact the front fan module and the top of the installed air duct should be flush with the top surface of the power supply. Use caution not to pinch or disengate cables that may be near or under the air duct.

Chapter 3 68

Removing the Processor Air Dam (if required)If you are using a server board that includes sockets for two processors for two processors and you install only a single processor or remove the second processor, you must install the processor air dam in the location for processor 2. If you install two processors, do not install the processor air dam.

For instructions on adding or replacing a processor, first remove the processor air duct and the processor air dam, and then see your server board User Guide for instructions on processor installations and removals. Return to these instructions to reinstall the processor air dam and processor air duct.

1. To remove the air dam, disengage the tabls on the air dam ot pull it from under the sides of the retention mechanism as shown.

2. Save the air dam to replace it over the CPU2 socket in case the second processor is removed.

Installing DimmsTo install DIMMs, follow these steps:


2. Disconnect the AC power cord from the server.

3. Remove the server’s cover. See the documentation that accompai\nied your server chassis for instructions on removing the server’s cover.

4. Locate the DIMM sockets (see the figure below Installing Memory).

69 Chapter 3

5. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position.

6. Holding the DIMM by the edges, remove it from its anit-static package.

7. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket.

8. Insert the bottom edge of the DIMM into the socket.

9. When the DIMM is inserted, push down on the top edge of the DIMM until the retain ing clips snap into place. Make sure the clips are firmly in place.

10. Replace the server’s cover and reconnect the AC power cord. See the documentation that accompanied your server chassis for instructions n installing the server’s cover.

Removing the DIMMsTo remove a DIMM, follow these steps:

1. Observe the safety and ESD precautions at the beginning of this book.


3. Remove the AC power cord from the server.

4. Remove the server's cover. See the documentation that accompanied your server chassis for instructions on removing the server's cover.

5. Gently spread the retaining clips at each end of the socket. The DIMM lifts from the socket.

6. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package.

7. Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets.

8. Replace the server's cover and reconnect the AC power cord. See the documentation that accompanied your server chassis for instructions on installing the server's cover.

Chapter 3 70

Installing or Replacing the ProcessorCAUTION: Processor must be appropriate: You may damage the server board if you install a processor that is

inappropriate for your server.

CAUTION: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the following: (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily.

Installing the ProcessorTo install a processor, follow these instructions:

1. Observe the safety and ESD precautions at the beginning of this book.




5. Locate the processor socket and raise the socket handle completely.

6. Align the pins of the processor with the socket, and insert the processor into the socket.NOTE: Make sure the alignment triangle mark and the alignment triangle cutout align correctly.

71 Chapter 3

7. Lower the socket lever completely.

Installing the Heat Skink(s)1. 1. The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you

unpack the heat sink so you do not damage the TIM.

2. 2. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor.

3. 3. Loosely screw in the captive screws on the heat sink corners in a diagonal manner. Do no fully tighten one screw before tightening another.

4. 4. Gradually and equally tighten each captive screw until each is firmly tightened.

Chapter 3 72

5. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets.

6. Replace the server's cover and reconnect the AC power cord. See the documentation that accompanied your server chassis for instructions on installing the server's cover.

Removing a Processor1. Observe the safety and ESD precautions at the beginning of this book.


3. Remove the AC power cord from the server.


5. Unplug the processor fan cable from the server board.

6. Loosen the four captive screws on the corners of the heat sink.

7. Twist the heat sink slightly to break the seal between the heat sink and the processor.

8. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor.

9. Lift the processor lever.

10. Remove the processor.

11. If installing a replacement processor, see "Installing the Processor." Otherwise, reinstall the chassis cover.

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Installing and Removing a Hard Disk DriveUp to five hot-swaps SCSI drives can be installed into your chassis. The number of drives and the drive type allowed depend on the Altos R710 Server system and the add-in components that you are installing.

Installing a Hot-swap Hard Disk Drive1. Remove the front bezel if it is installed.

2. Press in on the green latch on the front of the hard drive carrier.

3. Pull out on the black lever to slide the carrier from the chassis.

4. Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carrier. Two screws are at each side of the retention device or the hard drive. Store the plastic retention device for future use.

5. Remove the hard drive from its wrapper and place it on an antistatic surface.

6. Set any jumpers and/or switches on the drive according to the drive manufacturer's instructions.

7. With the drive circuit-side down, position the connector end of the drive so that it is facing the rear of the drive carrier.

Chapter 3 74

8. Align the holes in the drive to the holes in the drive carrier and attach it to the carrier with the screws that were attached to the plastic retention device.

9. With the black lever in the fully open position, slide the drive assembly into the chassis. Insert the primary drive in the right bay. The green latch at the front of the drive carrier must be to the right. Do not push on the black drive carrier lever until the lever begins to close by itself.

10. When the black drive carrier lever begins to close by itself, push on it to lock the drive assembly into place.

11. Install the front bezel.

Removing a Hot-swap Hard Disk Drive1. Remove the front bezel.

2. Press in on the green latch at the front of the hard drive carrier.

3. Pull out on the black lever to slide the carrier from the chassis.

4. Remove the four screws that attach the hard drive to the drive carrier. Lift the drive from the carrier. Store the drive in an anti-static bag.

5. (optional) Place the plastic retention device into the drive carrier, using the four screws you removed from the hard drive.

6. Insert the screws that held the drive in the carrier into the screw locations on the carrier for future use.

7. With the black lever in the fully open position, slide the drive carrier back into the chassis. The green latch must be to the right. Do not push on the black lever until the lever begins to close by itself. See figure "Insert

8. When the black lever begins to close by itself, push on it to lock the drive carrier into place.


OM11684

C

E

A

B

D

75 Chapter 3

Installing or Removing a Floppy, CD-ROM, or DVD-ROM DriveCAUTION: Floppy, CD-ROM, and DVD-ROM drives are NOT hot swappable. Before removing or replacing

the drive, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord from the system or wall outlet or disconnect the DC mains.

Install a Slimline Floppy Drive into Altos R7101. Power down the server system and unplug all peripheral devices and the AC power cable.

2. Remove the chassis cover.

3. Remove the front bezel.

4. Align the two holes at the left side of the floppy drive with the two cutouts in the floppy drive carrier. See letter "A" in the figure below.

5. Lower the right side of the floppy drive into the carrier until it clicks into place.

6. Open the connector on the rear of the floppy drive by pulling up on the connector cover. See letter "A" in the figure below.

7. Insert one end of the 26-pin floppy drive data cable end into the connector.

8. Push down on the connector cover to lock the cable into place.

TP01082

A

B

Chapter 3 76

9. Slide the floppy drive assembly into the chassis until it clicks into place. See letter "A" in the figure below.

10. Open the connector on the backplane by pulling out on the connector cover. See letter "B" in the figure below.

11. Insert the loose end of the floppy cable into the backplane connector. See letter "C" in the figure.

12. Push in on the connector cover to lock the cable into place. See letter "D" in the figure.

13. Install the chassis cover.


Removing a Floppy Drive from the Slim Line Drive bay with Altos R7101. Power down the server system and unplug all peripheral devices and the AC power cable.



4. Open the connector on the rear of the floppy drive by pulling up on the connector.

5. Remove the data cable from the rear of the floppy.

TP01144

A BC

77 Chapter 3

6. Push in on the blue lever at the rear of the drive carrier Remove the drive carrier at the left side of the chassis to release the drive carrier.

7. Slide the drive carrier out through the front of the chassis.

8. Press downward on the side of the drive tray and release the drive.

9. Remove the small screw that attaches the interposer board to the drive.

10. Store the screw and floppy carrier for future use. Suggestion: tape the screw and backplate to the top surface of the drive bracket.

11. Install the slim line filler panel into slim-line bay.

12. If installing a new floppy drive start from step "Install a Slimline Floppy Drive into Altos R710"



Install a Slimline Optical Drive Into Altos R710NOTE: The carrieer for the slimline optical drive was pre-installed in the slimline drive bay of your Altos R710

Server. You will need to remove it from the chassis before beginning.

1. Power down the server system and unplug all peripheral devices and the AC power cable.



4. Align the two holes at left edge of DVD-ROM /CD-ROM drive with the cutouts in drive carrier. See letter "A" in the figure below.

5. Lower the right side of the DVD-ROM / CD-ROM drive into the carrier until it clicks into place. See letter "B" in the figure below.

6. Use the two screws indicated in the figure to attach the interpose board to the DVD-ROM / CD-ROM drive. See letters "C" and "D" in the figure.

7. Attach the 44-pin CD-ROM drive cable to the exposed side / back of the interposer board.

Chapter 3 78

8. Insert the DVD-ROM / CD-ROM drive into the chassis. See letter "A" in the figure below.

9. Connect the loose end of the CD-ROM drive cable to the backplane connector. See letter "B" in the figure.

10. Power down the server system and unplug all peripheral devices and the AC power cable.



TP01085

A

BC

D

E

D

79 Chapter 3

Removing a Slim Line Optical Drive from Altos R7101. Power down the server system and unplug all peripheral devices and the AC power cable.



4. Open the connector on the rear of the CD-ROM by pulling up on the connector.

5. Disconnect the data cable from the rear of the CD-ROM, or DVD-ROM drive.

6. Push in on the blue lever at the rear of the drive carrier Remove the drive carrier at the left side of the chassis to release the drive carrier.

7. Slide the drive carrier out through the front of the chassis.

8. Disconnect the interposer board by removing the two screws for a CD-ROM or DVD ROM.

9. Press downward on the side of the tray and release the drive from the tray. Lift the Optical Drive out of the CD-ROM Carrier.

10. Store the tray for future use.

11. If installing a new Optical Drive start from step "Install a Slimline Optical Drive into Altos R710".

12. Install Slimline filler panel.



Chapter 3 80

Removing and Installing the PCI Riser AssemblyYou will need to remove the PCI riser assembly from the chassis to replace the PCI riser boards, or to add or remove a PCI add-in card.

Removing the PCI Riser AssemblyUse the following instructions to remove the PCI riser assembly from the chassis.

1. Remove the chassis cover

2. Remove Processor Air Duct.

3. Disconnect any cables attached to add in cards.

4. Lift up on the two blue levers to lift the PCI Riser assembly from the chassis.

5. Push back on the blue release lever at the end of one of the riser boards. While holding the lever back, push firmly on the other edgo of the board to disengage the board from the riser.

81 Chapter 3

Installing the PCI Riser AssemblyUse the following instructions to install the PCI riser assembly from the chassis.

1. Install any cables into add in cards.

2. Set the riser assembly straight down, matching the hooks in the back of the riser assembly to the notches in the rear of the chassis.

3. Press firmly to push the riser into the slots on the server board.

4. Install Processor Air Duct.


Chapter 3 82

Replacing the PCI Riser BoardAltos R710 have three kinds of PCI riser option ca be choosed. The default installed riser card for the three PCI-X 66/100MHz slots be mounted on riser card with your can choice of one of two PCI riser cards for upgrade options:

Three generation I/O riser card option: Two 4 lanes PCI-Express slot (x8 lanes connector mounted) and one PCI-X 66/100MHz slots.

Performance I/O riser card options: Two 133MHz PCI-X slots and one 66/100MHz PCI-X slot.

The PCI riser board can be replaced if it fails or if a different option is required. To replace the PCI riser board, use the following instructions.

NOTE: To eliminate the possibility of installing the replacement boards on the wrong side of the PCI riser assembly, replace one board at a time.



3. Lift up on the two blue levers to lift the PCI Riser assembly from the chassis.

4. Push back on the blue release lever at the end of one of the riser boards. While holding the lever back, push firmly on the other edgo of the board to disengage the board from the riser.

5. Line up the screws on the riser assembly with the slot and the large hole on the replacement riser board.

6. Push on the riser slot while pulling the card away from the blue release lever. The blue release lever will click into place.

Installing board onto PCI Riser assembly. This refers to the two small boards on the riser assembly itself. These are the boards into which an add-in card is inserted

7. Repeat steps 3 - 5 on the other riser card.

8. Install the PCI add-in card(s), if desired.

9. Install the riser assembly into the chassis.

10. Install Processor Air Duct.


83 Chapter 3

Installing a PCI ADd-in CardIn the slots provided by the PCi riser card, you can install either three or six PCI add-in cards.

Peripherals and add-in cards are not included in your system and must be purchased separately. The riser card at the center of the chassis supports three full-height add-in card or three low profile PCI add-in card. If a low profile card is installed in the standard full-height riser card, it must be equipped with a standard full-height PCI mounting bracket.

NOTE: Add-in cards must be attached to a riser card when the riser card is removed from the chassis.



3. Remove the PCI Riser assembly.

4. Insert the PCI card edge connector into the PCI slot on the riser assembly.

5. Install the riser assembly.


Chapter 3 84

Replacing a System FanThe system fans at the front of the Server Chassis SR2400 can be individually replaced if one of them fails. The fans that are integrated into the power supply cannot be replaced separately. If one of these fans fails, the power supply must be replaced.

To replace a system fan, use the following instructions.

1. Remove the chassis cover. For instructions, see "Removing the Chassis Cover."

2. There are no screws to loosen. Grab hold of the fan by the lever and lift fan from the module..

3. Install new fan by pushing down until the fan is completely installed into the fan module.

4. Install the chassis cover. For instructions, see "Figure 10 Removing Chassis Cover

5. Installing the Chassis Cover."

85 Chapter 3

Connecting PeripheralsThe system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these basic peripherals first to test if the system is running properly.

NOTE: Unless otherwise indicated, all illustrations showed in this section show the Altos R710 server chassis.

Hard Disk DrivesThe Altos R710 Server system ships with drive brackets for installing five SCSI Hard Disk Drives for hot-swap configuration available. The left drive bay can be converted to be used as a floppy bay. To use the bay for a floppy drive, the AXXFLOPHDDTRAY accessory kit must be used.

NOTE: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum ambient temperature of 45 Celsius degrees.

Floppy/CD-ROM/DVD-ROM Slimline CagesThe slimline drive cages can be used with one of the optional floppy / CD-ROM / DVD-ROM drives. One slimeline cage is included with your server chassis for installing either a slimline CD-ROM or DVD-ROM drive and one is included for installing a slimline floppy drive. The drives must be purchased separately.

The floppy drive / CD-ROM / DVD-ROM cage can be inserted or removed only when system power is turned off. Drives in the slimline cage are NOT hot swappable.

Chapter 3 86

Rack-Mounted SystemsThe Altos R710 Server SERIES can be mounted into a rack. Acer provides a tool-less rail kit and a cable management arm to mount this server chassis into a rack. When installing chassis into a rack, Intel recommends you install systems from the bottom of the rack to the top. In other words, install the first system in the rack into the bottom position of the rack, the second system in the second position from the bottom, and so on. Instructions for installing your chassis into a rack are included in the rail kit. The order numbers are as follows:

Tool-less Rail Kit: (Acer P/N: TC.R0703.006)

Cable Management Arm (Acer P/N: TC.R0703.007 , requires the tool-less rail kit installed)

87 Chapter 3

Troubleshooting

Chapter 4

This chapter helps you identify and solve problems that might occur while you are using the system.

For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, network drivers, and SCSI drivers.

Acer provides a package called the "Platform Confidence Test" that may help with your diagnostics.

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Resetting the SystemBefore going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below.

To do this: PressSoft boot reset to clear the system memory and reload the operating system.

<Ctrl+Alt+Del>

Clear system memories, restarts POST, and reload the operating system

Reset button

Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals.

Power off/on

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Problems following Initial System InstallationProblems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see "Problems with Newly Installed Application Software."

First Steps ChecklistIs AC power available at the wall outlet?

Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.

Are all cables correctly connected and secured?

Are the processors fully seated in their sockets on the server board?

Are all standoffs in the proper location and not touching any components, causing a potential short?

Are all add-in PCI boards fully seated in their slots on the server board?

Are all jumper settings on the server board correct?

Are all jumper and switch settings on add-in boards and peripheral devices correct? To check these settings, refer to the manufacturer's documentation that comes with them. If applicable, ensure that there are no conflicts-for example, two add-in boards sharing the same interrupt.

Are all peripheral devices installed correctly?

If the system has a hard disk drive, is it properly formatted or configured?

Are all device drivers properly installed?

Are the configuration settings made in Setup correct?

Is the operating system properly loaded? Refer to the operating system documentation.

Did you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)?

Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V~or a NEMA 6-15R outlet for 200-240V~?

Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list.

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Hardware Diagnostic TestingThis section provides a more detailed approach to identifying a hardware problem and locating its source.

CAUTION: Turn off devices before disconnecting cables:

CAUTION: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.

1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor.

2. Make sure the system power cord is plugged into a properly grounded AC outlet.

3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display monitor).

4. If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A and no CD-ROM disk in the CD-ROM drive.

5. If the power LED does light, attempt to boot from a floppy diskette or from a CD-ROM disk.

6. Turn on the system. If the power LED does not light, see "Power Light Does Not Light."

Verifying Proper Operation of Key System LightsAs POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity light should turn on briefly. Check for the following:

Does the diskette drive activity light turn on briefly? If not, see "Diskette Drive Activity Light Does Not Light."

If system LEDs are illuminated, see "LED Information" for a description of the light and steps to take to correct the problem.

Confirming Loading of the Operating SystemOnce the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen"

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Specific Problems and Corrective ActionsThis section provides possible solutions for these specific problems:

Power light does not light.

No characters appear on screen.

Characters on the screen appear distorted or incorrect.

System cooling fans do not rotate.

Diskette drive activity light does not light.

Hard disk drive activity light does not light.

CD-ROM drive activity light does not light.

There are problems with application software.

The bootable CD-ROM is not detected.

Try the solutions below in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for help.

Power Light Does Not LightCheck the following:

Did you press the power-on button?

Is the system operating normally? If so, the power LED might be defective or the cable from the control panel to the server board might be loose.

Have you securely plugged the server AC power cord into the power supply?

Some ATX power supplies have a power switch on the back of the power supply, next to the fan. If your system has one, is it turned on?

Remove all add-in cards and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition.

Make sure the memory DIMMs comply with the system requirements.

Make sure the memory DIMMs have been populated according to the system requirements.

Remove the memory DIMMs and re-seat them.

Make sure the processor(s) comply with the system requirements.

Make sure the processor(s) have been populated according to the system requirements.

Remove the processor(s) and re-seat them.

Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short.

No Characters Appear on ScreenCheck the following:

Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is functioning.

Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system?

Are the brightness and contrast controls on the video monitor properly adjusted?

Is the video monitor signal cable properly installed?

Does this video monitor work correctly if plugged into a different system?

Is the onboard video controller enabled in the BIOS?

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Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition.

Make sure the memory DIMMs comply with the system requirements.

Make sure the memory DIMMs have been populated according to the system requirements.

Remove the memory DIMMs and re-seat them.

Make sure the processor(s) comply with the system requirements.

Make sure the processor(s) have been populated according to the system requirements.

Remove the processor(s) and re-seat them.

If you are using an add-in video controller board, do the following:

1. Verify that the video works using the onboard video controller.

2. Verify that the video controller board is fully seated in the server board connector.

3. Reboot the system for changes to take effect.

4. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative.

5. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help.

Characters Are Distorted or IncorrectCheck the following:

Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation.

Are the video monitor's signal and power cables properly installed?

Does this video monitor work correctly if plugged into a different system?

System Cooling Fans Do Not Rotate ProperlyIf the system cooling fans are not operating properly, it is an indication of possible system component failure.

Check the following:

Is the power-on light lit? If not, see "Power Light Does Not Light"

If your system has LED lights for the fans, is one or more of these LEDs lit?

Are any other control panel LEDs lit?

Have any of the fan motors stopped? Use the server management subsystem to check the fan status.

Have your fans speeded up in response to an overheating situation?

Have your fans speeded up in response to a fan that has failed?

Are the fan power connectors properly connected to the server board?

Is the cable from the control panel board connected to the both the control panel board and to the server board?

Are the power supply cables properly connected to the server board?

Are there any shorted wires caused by pinched-cables or have power connector plugs been forced into power connector sockets the wrong way?

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Diskette Drive Activity Light Does Not LightCheck the following:

Are the diskette drive's power and signal cables properly installed?

Are all relevant switches and jumpers on the diskette drive set correctly?

Is the diskette drive properly configured?

Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly.

If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an add-in diskette controller, make sure that "Onboard Floppy" is set to "Disabled."

CD-ROM Drive or DVD-ROM Drive Activity Light Does Not LightCheck the following:

Are the CD-ROM/DVD-ROM drive's power and signal cables properly installed?

Are all relevant switches and jumpers on the drive set correctly?

Is the drive properly configured?

Cannot Connect to a ServerMake sure the network cable is securely attached to the correct connector at the system back panel.

Try a different network cable.

Make sure you are using the correct and the current drivers.

Make sure the driver is loaded and the protocols are bound.

Make sure the hub port is configured for the same duplex mode as the network controller.

Make sure the correct networking software is installed.

If you are directly connecting two servers (without a hub), you will need a crossover cable.

Check the network controller LEDs next to the NIC connectors.

Problems with Network

The server hangs when the drivers are loaded.Certain drivers may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts.

Diagnostics pass but the connection fails.Make sure the network cable is securely attached.

Make sure you specify the correct frame type in your NET.CFG file.

The controller stopped working when an add-in adapter was installed.Make sure the cable is connected to the port from the onboard network controller.

Make sure your BIOS is current.

Make sure the other adapter supports shared interrupts. Make sure your operating system

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supports shared interrupts.

Try reseating the add-in adapter.

The add-in adapter stopped working without apparent cause.Try reseating the adapter first; then try a different slot if necessary.

The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.

Run the diagnostics.

System Boots when Installing PCI CardSystem Server Management features require full-time "standby" power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot. Before installing a PCI card, you should always:

Turn off the server power by using the power button on the front of the system.

Unplug the AC power cord(s) from the server.

Problems with Newly Installed Application SoftwareProblems that occur when you run new application software are usually related to the software, not the server hardware. Faulty equipment is unlikely, especially if other software runs correctly.


Make sure the system meets the minimum hardware requirements for the software. See the software documentation.

Make sure the software is properly installed and configured for the system. See the software documentation.

Use only an authorized copy. Unauthorized copies often do not work.

If you are running the software from a floppy disk, CD-ROM or DVD-ROM, try a different disk.

Make sure the correct device drivers installed.

If the problems persist, contact the software vendor's customer service representative.

Problems with Application Software that Ran Correctly EarlierProblems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration.


If you are running the software from a floppy disk, CD-ROM or DVD-ROM, try a different disk.

Check your system for a virus infection.

Uninstall and reinstall the software. Make sure all necessary files are installed.

If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures.

If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands.

NOTE: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.

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Devices are not Recognized under Device Manager (Windows* Operating System)

The Windows(*) operating systems do not include all of the drivers for the Intel(r) chipsets, onboard NICs, and other components.

Hard Drive(s) are not recognizedCheck the following:

Make sure the drive is not disabled in BIOS Setup.

Make sure the drive is connected correctly and that is plugged into the power supply.

Make sure the drive is compatible.

Make sure you have not exceeded the power budget for the server.

If using SCSI drives, verify that each SCSI ID number is unique on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives.

If using ATA drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings.

If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly.

Bootable CD-ROM Is Not DetectedCheck the following:

Make sure the BIOS are configured to allow the CD-ROM to be the first bootable device.

LED InformationThe baseboard of Acer Altos R710 includes LEDs that can aid in troubleshooting your system. A table of these LEDs with a description of their use is listed below.

LED Name Function Location Color NotesID Aid in server

identificaton from the back panel

Control panel and board rear left corner

Blue Press ID LED button or user Server Management software to turn on the LED.

System fault Visible fault warning Control panel and board rear left corner

Green or Amber Green = No FaultGreen Blink = degradedAmber = critical error or non-recoverableAmber blink = non-critical

Hard drive activity Control panel Control panel Green Blinking = Activity. No action required

Memory fault 1-6 Identify failing memory module

DIMM end rear of board

Amber On = Fault

Diagnostic LEDs. 1-4 LSB, bit1, bit2, MSB)

Displays port 80 POST codes

Center back edge of board

Each LED can be Off, Green, Amber, Red

See the POST code table

CPU 1 & 2 Fan Fault Identify fan failure Front center board Amber On = Fault

CPU 1 & 2 Fan Fault Identify processor failure

1” behind processor socket

Amber On = Fault

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Power LED Identify the power system

Control Panel Green Off = Power is off (off or S5)On = Power on or S0Slow Blink = Low power state (S1-S3)

LED Name Function Location Color Notes

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Error Messages and Error CodesThe BIOS indicates the current testing phase during POST by writing a hex code to I/O location 80H. If errors are encountered, error messages or codes will either be displayed to the video screen, or if an error has occurred prior to video initialization, errors will be reported through a series of audio beep codes.

POST Error Messages

Memory BIOS Messages

Message Displayed DescriptionGete 20 Error The BIOS is unable to properly control the motherboard's Gate A20 function,

which controls access of memory over 1 MB. This may indicate a problem with the motherboard.

Multi-Bit ECC Error This message will only occur on systems using ECC enabled memory modules. ECC memory has the ability to correct single-bit errors that may occur from faulty memory modules. A multiple bit corruption of memory has occurred, and the ECC memory algorithm cannot correct it. This may indicate a defective memory module.

Parity Error Fatal Memory Parity Error. System halts after displaying this message.

Boot BIOS Messages

Message Displayed DescriptionBoot Failure... This is a generic message indicating the BIOS could not boot from a particular

device. This message is usually followed by other information concerning the device.

Invalid Boot Diskette A diskette was found in the drive, but it is not configured as a bootable diskette.

Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer. This is often reported by drives when no media is present.

A: Drive Error The BIOS attempted to configure the A: drive during POST, but was unable to properly configure the device. This may be due to a bad cable or faulty diskette drive.

B: Drive Error The BIOS attempted to configure the B: drive during POST, but was unable to properly configure the device. This may be due to a bad cable or faulty diskette drive.

Insert BOOT diskette in A: The BIOS attempted to boot from the A: drive, but could not find a proper boot diskette.

Reboot and Select proper Boot device or Insert Boot Media in selected Boot device

BIOS could not find a bootable device in the system and/or removable media drive does not contain media.

NO ROM BASIC This message occurs on some systems when no bootable device can be detected.

Storage Device BIOS Messages

Message Displayed DescriptionPrimary Master Hard Disk Error

The IDE/ATAPI device configured as Primary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

Primary Slave Hard Disk Error

The IDE/ATAPI device configured as Primary Slave could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

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Secondary Master Hard Disk Error

The IDE/ATAPI device configured as Secondary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

Secondary Slave Hard Disk Error

The IDE/ATAPI device configured as Secondary Slave could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

3rd Master Hard Disk Error The IDE/ATAPI device configured as Master in the 3rd IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

3rd Slave Hard Disk Error The IDE/ATAPI device configured as Slave in the 3rd IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

4th Master Hard Disk Error The IDE/ATAPI device configured as Master in the 4th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

4th Slave Hard Disk Error The IDE/ATAPI device configured as Slave in the 4th IDE controller could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.





Primary Master Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Primary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

Primary Slave Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Primary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

Secondary Master Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Secondary Master failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

Secondary Slave Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Secondary Slave failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

3rd Master Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Master in the 3rd IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

3rd Slave Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

4th Master Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Master in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.

4th Slave Drive-ATAPI Incompatible

The IDE/ATAPI device configured as Slave in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST.


Message Displayed Description

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S.M.A.R.T. Capable but Command Failed

The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command transaction failed. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.

S.M.A.R.T. Command Failed The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command transaction failed. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.

S.M.A.R.T. Status BAD, Backup and Replace

A S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.

S.M.A.R.T. Capable and Status BAD

A S.M.A.R.T. capable hard disk sends this message when it detects an imminent failure. This message can be reported by an ATAPI device using the S.M.A.R.T. error reporting standard. S.M.A.R.T. failure messages may indicate the need to replace the hard disk.

Virus Related BIOS Messages

Message Displayed DescriptionBooSector Write!! The BIOS has detected software attempting to write to a drive's boot sector.

This is flagged as possible virus activity. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup.

VIRUS: Continue (Y/N)? If the BIOS detects possible virus activity, it will prompt the user. This message will only be displayed if Virus Detection is enabled in AMIBIOS setup.

System Configuration BIOS Messages

Message Displayed DescriptionDMA-2 Error Error initializing secondary DMA controller. This is a fatal error, often indication a

problem with system hardware.

DMA Controller Error POST error while trying to initialize the DMA controller. This is a fatal error, often indication a problem with system hardware.

Checking NVRAM..Update Failed

BIOS could not write to the NVRAM block. This message appears when the FLASH part is write-protected or if there is no FLASH part (System uses a PROM or EPROM).



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Microcode Error BIOS could not find or load the CPU Microcode Update to the CPU. This message only applies to INTEL CPUs. The message is most likely to appear when a brand new CPU is installed in a motherboard with an outdated BIOS. In this case, the BIOS must be updated to include the Microcode Update for the new CPU.

NVRAM Checksum Bad, NVRAM Cleared

There was an error in while validating the NVRAM data. This causes POST to clear the NVRAM data.

Resource Conflict More than one system device is trying to use the same non-shareable resources (Memory or I/O).

NVRAM Ignored The NVRAM data used to store Plug'n'Play (PnP) data was not used for system configuration in POST.

NVRAM Bad The NVRAM data used to store Plug'n'Play (PnP) data was not used for system configuration in POST due to a data error.

Static Resource Conflict Two or more Static Devices are trying to use the same resource space (usually Memory or I/O).

PCI I/O conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST.

PCI ROM conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST.

PCI IRQ conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST.

PCI IRQ routing table error BIOS POST (DIM code) found a PCI device in the system but was unable to figure out how to route an IRQ to the device. Usually this error is causing by an incomplete description of the PCI Interrupt Routing of the system.

Timer Error Indicates an error while programming the count register of channel 2 of the 8254 timer. This may indicate a problem with system hardware.

Interrupt Controller-1 error BIOS POST could not initialize the Master Interrupt Controller. This may indicate a problem with system hardware.

Interrupt Controller-2 error BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a problem with system hardware.

CMOS BIOS Messages

Message Displayed DescriptionCMOS Date/Time Note Set The CMOS Date and/or Time are invalid. This error can be resolved by

readjusting the system time in AMIBIOS Setup.

CMOS Battery Low CMOS Battery is low. This message usually indicates that the CMOS battery needs to be replaced. It could also appear when the user intentionally discharges the CMOS battery.

CMOS Settings Wrong CMOS settings are invalid. This error can be resolved by using AMIBIOS Setup.

CMOS Checksum Bad CMOS contents failed the Checksum check. Indicates that the CMOS data has been changed by a program other than the BIOS or that the CMOS is not retaining its data due to malfunction. This error can typically be resolved by using AMIBIOS Setup.

Miscellaneous BIOS Messages

Message Displayed DescriptionKeyboard Error Keyboard is not present or the hardware is not responding when the keyboard

controller is initialized.

PS2 Keyboard not found PS2 Keyboard support is enabled in the BIOS setup but the device is not detected.

PS2 Mouse not found PS2 Mouse support is enabled in the BIOS setup but the device is not detected.

System Configuration BIOS Messages


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POST Error CodesDuring POST after the video has been initialized, the BIOS outputs the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32- bit numbers include class, subclass, and operation information. Class and subclass point to the type of the hardware that is being initialized. Operation represents the specific initialization activity.

Based on the data bit availability to display the progress code, a progress code can be customized to fit the data width. The higher the data bit, higher the granularity of allowable information. Progress codes may be reported by system BIOS or option ROMs.

The response section in the following table is divided into three types:

Warning: The message is displayed on screen and the error is logged to the SEL. The system will continue booting with a degraded state. Pause: The message is displayed on the screen and the boot process is paused until the appropriate input is given to either continue the boot process or take corrective action.Halt: The message is displayed on the screen, an error is logged to the SEL, and the system cannot boot unless the error is corrected.

The error codes are defined by Intel and whenever possible are backward compatible with error codes used on earlier platforms.

All POST error codes are logged in the System Event Log.

Keyboard/Interface Error Keyboard Controller failure. This may indicate a problem with system hardware.

Unlock Keyboard PS2 keyboard is locked. User needs to unlock the keyboard to continue the BIOS POST.

System Halted The system has been halted. A reset or power cycle is required to reboot the machine. This message appears after a fatal error has been detected.

USB BIOS Error Messages

Message Displayed DescriptionWarning! Unsupported USB device found and disabled!

This message is displayed when a non-bootable USB device is enumerated and disabled by the BIOS.

Warning! Port 60h/64h emulatin is not supported by this USB Host Controller!

This message is displayed to indicate that port 60h/64h emulation mode cannot be enabled for this USB host controller. This condition occurs if USB KBC emulation option is set for non-SMI mode.

Warning! EHCI controller disabled. It requires 64bit data support in the BIOS.

This message is displayed to indicate that EHCI controller is disabled because of incorrect data structure. This condition occur if the USB host controller needs 64-bit data structure while the USB is ported with 32-bit data structure.

SMBIOS BIOS Error Messages

Message Displayed DescriptionNot enough space in Runtime area!!. SMBIOS data will not be available.

This message is displayed when the size of the SMBIOS data exceeds the available SMBIOS runtime storage size.

Error Codes and Messages

Error Code Error Message Response0000 Timer Error Pause

0003 CMOS Battery Low Pause

Miscellaneous BIOS Messages


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004 CMOS Settings Wrong Pause

005 CMOS Checksum Bad Pause

008 Unlock Keyboard Halt

009 PS2 Keyboard not found Not an error

00A KBC BAT Test failed Halt

00B CMOS memory size different Pause

00C RAM R/W test failed Pause

00E A: Drive Error Pause

00F B: Drive Error Pause

0010 Floppy Controller Failure Pause

0012 CMOS time not set Pause

0014 PS2 Mouse not found Not an error

0040 Refresh timer test failed Halt

0041 Display memory test failed Pause

0042 CMOS Display Type Wrong Pause

0043 ~<INS> Pressed Pause

0044 DMA Controller Error Halt

0045 DMA-1 Error Halt

0046 DMA-2 Error Halt

0047 Unknown BIOS error. Error code = 147 (this is really a PMMM-MEM_ALLOC_ERR)

Halt

0048 Password check failed Halt

0049 Unknown BIOS error. Error code = 149 (this is really SEGMENT_REG_ERR)

Halt

004A Unknow BIOS error. Error code = 14A (this is really ADM_MODULE_ERR)

Pause

004B Unknow BIOS error. Error code = 14B (this is really LANGUAGE_MODULE_ERR)

Pause

004C Keyboard/Interface Error Pause

004D Primary Master Hard Disk Error Pause

004E Primary Slave Hard Disk Error Pause

004F Secondary Master Hard Disk Error Pause

0050 Secondary Slave Hard Disk Error Pause

0055 Primary Master Drive - ATAPI Incompatible Pause

0056 Primary Slave Drive - ATAPI Incommpatible Pause

0057 Secondary Master Drive - ATAPI Incompatible Pause

0058 Secondary Slave Drive - ATAPI Incompatible Pause

0059 Third Master Device Error Pause

005B Fourth Master Device Error Pause

005D S.M.A.R.T. Status BAD, Backup and Replace Pause

005E Password check failed Pause

0120 Thermal Trip Failure Pause

0146 Insufficient Memory to Shadow PCI ROM Pause

0150 BSP Processor failed BIST Pause

0160 Processor missing microcode - P0 Pause

0161 Processor missing microcode - P1 Pause


Error Code Error Message Response

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0180 BIOS does not support current stepping - P0 Pause

0181 BIOS does not support current stepping - P0 Pause

0192 L2 cache size mismatch Pause

0193 CPUID, Processor stepping are different Pause

0194 CPUID, Processor family are different Pause

0195 Front side bus mismatch Pause

0196 CPUID, Processor Model are different Pause

0197 Processor speeds mismatched Pause

5120 CMOS Cleared By Jumper Pause

5121 Password cleared by jumper Pause

5122 CMOS Cleared By BMC Request Pause

8104 Warning! Port 60h/64h emulation is not supported by this USB Host Controller!!!

Warning

8105 Warning! EHCI controller disabled. It requires 64bit data support in the BIOS.

Warning

8110 Processor 01 Internal error (IERR) Warning

8111 Processor 02 Internal error (IERR) Warning

8120 Processor 01 Thermal Trip error Warning

8121 Processor 02 Thermal Trip error Warning

8130 Processor 01 disabled Warning

8131 Processor 02 disabled Warning

8140 Processor 01 failed FRB-3 timer Warning

8141 Processor 02 failed FRB-3 timer Warning

8150 Processor 01 failed initialization on last boot Warning

8151 Processor 02 failed initialization on last boot Warning

8160 Processor 01 unable to apply BIOS update Pause

8161 Processor 02 unable to apply BIOS update Pause

8170 Processor 01 failed BIST Pause

8171 Processor 02 failed BIST Pause

8180 BIOS does not support current stepping for Processor 1 Pause

8181 BIOS does not support currect stepping for Processor 2 Pause

8190 Watchdog timer failed on last boot Warning

8198 OS boot watchdog timer failure Pause

8300 BaseBoard Management Controller failed Self Test Pause

8301 Not enough space in Runtime area!! SMBIOS data will not be available

Pause

8305 Primary Hot swap controller failed to function Pause

84F1 BIST failed for all available processors Halt

84F2 BaseBoard Management Controller failed to respond Pause

84F3 BaseBoard Management Controller in Update Mode Pause

84F4 Sensor Data Record Empty Pause

84FF System Event Log Full Warning

8500 Bad or missing memory in slot 3A Pause



8504 Bad or missing memory in slot 3B Pause



Chapter 4 104

The following table indicates error codes that are sent to the Management Module for error logging as a BMC pass-through command. All commands are of "Error" type. The syntax of error logging with the management module and SEL is different. The same error is logged differently in the SEL than with the Management Module.

163



8600 Primary & Secondary BIOS ID’s do not match Pause

8601 Override jumper is set to force boot from lower bank of flash ROM Pause

8602 WatchDog Timer Expired (Secondary BIOS maybe bad!) Pause

8603 Secondary BIOS CheckSum fail Pause

Error Codes Sent to the Management Module

Error code Error message161 Bad CMOS Battery

301 Keyboard failure

102 System Board failure (Timer tick 2 test failure)

106 Diskette Controller Failure

604 Diskette Drive? failure

163 Timer of the day not set

01298000 The BIOS does not support the current stepping of Processor P0

01298001 The BIOS does not support the current stepping of Processor P1

196 Processor cache mismatch detected

198 Processor speed mismatch detected

00019700 Processor P0 failed BIST

00019701 Processor P1 failed BIST

00150100 Multi-bit error occurred: forcing NMI DIMM = ??

00150100 Multi-bit error occurred: forcing NMI DIMM = ?? DIMM = ?? (could not isolate)

289 DIMM D?? is Disabled

00150900 SERR/PERR Detected on PCI but (no source found)

00151100 MCA: Recoverable Error Detected Proc = ??

00151200 MCA: Unrecoverable Error Detected Proc = ??

00151300 MCA: Excessive Error Detected Proc = ??

00151350 Processor MachineCheck data a Bank = ?? APIC ID = ?? CR4 = ???? ????

00153151 Processor MachineCheck Data b Address = ???? ???? ???? ???? Time Stamp = ???? ???? ???? ????

00153152 Processor MachineCheck Data B Status = ???? ???? ???? ????

00151500 Excessive Single Bit Errors Detected

00151720 Parity Error Detected on Processor bus

00151730 IMB Parity/CRC Error

00151700 Started Hot Spare memory Copy. Failed row/rows = ?? and?? copied to spare row/rows= ?? (used on CMIC-HE bot)

00151710 Started Hot Spare memory Copy. Failed row/rows = ?? and?? copied to spare row/rows= ?? (used on CMIC-HE bot)



105 Chapter 4

BIOS Generated POST Error Beep CodesThe following table lists POST error beep codes. Prior to system video initialization, the BIOS uses these beep codes to inform users of error conditions. Please note that not all error conditions are supported by BIOS beep codes.

Boot Block Error Beep CodesThe following table defines beep codes that may occur if a failure occurs while performing a BIOS Boot Block Update.

BIOS Generated Beep Codes

Message Displayed Description1 Memory refresh timer error

2 Parity error in base memory (first 64KB block)

3 Base memory read / write test error

4 Motherboard timer not operational

5 Processor error

6 8042 Gate A20 test error (cannot switch to protected mode)

7 General exception error (processor exception error)

8 Display memory error (system video adapter)

9 ROM checksum error

10 CMOS shutdown register read/write error

11 Cache memory test failed

Troubleshooting BIOS Beep Codes

Number of Beeps Reason for the beeps and action to take1, 2, or 3 Memory error. Reseat the memory or replace the DIMMs with know good

modules.

4-7 or 9-11 Fatal error indicating a possible serious system problem. Remove all add-in cards and re-start the system. If the error still occurs, contact your system manufacturer. If the beep codes are not generated after the add-in cards are removed, insert the cards one at a time, booting the system between each card addition, until the beeps again occur to reveal the malfunctioning card.

8 Replace or reseat the system video add-in card. If no-board video is being used, the server board may be faulty.

Boot Block Error Beep Codes

Message Displayed Description1 Insert diskette in floppy drive A

2 ‘AMIBOOT.ROM’ file not found in root directory of diskette in A:

3 Base Memory error

4 Flash Programming successful

5 Floppy read error

6 Keyboard controller BAT command failed

7 No Flash EPROM detected

8 Floppy controller failure

9 Boot Block BIOS checksum error

10 Flash Erase error

Chapter 4 106

BMC Generated Beep Codes (Professional/Advanced only)The Sahalee BMC generates beep codes upon detection of the failure conditions listed in the following table. Each digit in the code is represented by a sequence of beeps whose count is equal to the digit.

BIOS Recovery Beep CodesAn error or warning condition at boot can result in a series of beeps being issued known as “beep codes”. These beeps have a code that identifies system or PCI card events. For example, some Intel® RAID cards have beep codes. Before checking for a system beep code error make sure the PCI card is not causing the beeping.

In the case of a Bootblock update, where video is not available for text messages to be displayed, speaker beeps are necessary to inform the user of errors.

.

11 Flash Program error

12 “AMIBOOT.ROM’ file size error

13 BIOS ROM image mismatch (file layout does not match image present in flash device)

1 long beep Insert diskette with AMIBOOT.001 File for Multi-Disk Recovery

Beep Code Reason for the beeps and action to take1 Control panel CMOS clear has been initiated.

1-5-1-1 Processor failure. Reseat or replace the failed processor.

1-5-2-1 No processor is installed or the CPU 1 socket is empty. Reseat or replace the failed processor.

1-5-2-3 Processor configuration error or CPU 1 socket is empty. Reseat or replace the failed processor. In a two-processor system, make sure the processors are identical.

1-5-2-4 Front-side bus selects configuration error.

1-5-4-2 DC power unexpectedly lost.

1-5-4-3 Chipset control failure.

1-5-4-4 Power control failure.

BIOS Recovery Beep Codes

Beeps Reason 1 One long bee - video is active.

1-2 One long beep and two short beeps: Insert the BIIOS recovery diskette.

Boot Block Error Beep Codes


107 Chapter 4

Jumper and Connector Information

Chapter 5

Jumpers and ConnectorsThe following figure shows the jumper and connector locations on the system board:

1 (J1A1) 2-Pin Chassis Intrusion Header(J1A2) 2-Pin Hard Drive Act LED Header(J1A4) Rolling BIOS Jumper

21 ATI RageXL Video Controller

3

18

17

141311

15

10 9 8 7654

19

2526 27

12

16

32 33

29 28

21

24

20

39 37

34

31

35 3640

38

23

1 2

30

22

Chapter 5 108

Jumper BlocksThis baseboard has several jumper blocks used to configure or enable/disable various features. This section describes the usage and settings of each.

2 10-Pin DH 10 Serial A Header 22 CPU #2 Fan Header

3 Ext SCSI Channel B Connector 23 CPU #1 Fan Header

4 USB Port 2 24 5-pin Power Sense Header

5 USB Port 1 25 PXH - Chipset Component

6 Video Connector 26 CPU #2 Socket

7 NIC #2 27 CPU #1 Socket

8 NIC #1 28 ICH5-R - Chipset Component

9 TJ-45 Serial B Port 29 SATA Ports

10 Stacked PS/2 Keyboard and Mouse Ports 30 (J1H2) Recovery Boot Jumper(J1H2) Password Clear Jumper(J1H4) CMOS Clear Jumper

11 Intel Management Module Connector 31 Legacy ATA-100 connector

12 CMOS Battery 32 50-pin Control Panel Header

13 Full Height Riser Card Slot 33 100-pin Control Panel, Floppy, IDE Connector

14 Low Profile Riser Card Slot 34 Legacy Floppy Connector

15 DIMM Slots 35 SSI 34-pin Control Panel Header

16 68-pin SCSI Channel A Connector 36 8-Pin AUX Power Connector

17 LSI 53C1030 SCSI Controller 37 24-Pin Main Power Connector

18 MCH - Chipset Component 38 SSI System FAn Header

19 1x10 USB Header 39 SR1400/SR2400 System Fan Header

20 2x5 USB Header 40 Processor Voltage Regulator Circuitry

Reference ID Name Description Settings

J1H2 BIOS Recovery Boot

Forces the system to boot into BIOS Recovery mode. A bootable Recovery BIOS floppy disk must be in Drive A for this operation.

Normal Boot - Pins 1-2 (Default)Enabled - Pins 2-3

J1H3 Password Clear Clears Administrator and User pasword passwords as set in BIOS Setup

Password Clr Prtect - Pins 1-2 (Default)Password Clr Erase - Pins 2-3

J1H4 CMOS Clear Clears CMOS settings CMOS Clear by BMC - Pins 1-2 (Default)CMOS Clear Force Erase - Pins 2-3

J1A4 Rolling BIOS Configuration

Sets the BIOS flash device to boot from either the upper or lower banks of the flash device.

Normal Operation - Pins 1-2 (Default)Fore to lower bank - Pins 2-3

J7A1 Seriall B Configuration

Configures Pin 7 of the RJ45 Serial B port to support either a DCD or DSR signal

DCD Select - Jumper across Pins 1-3DSR Select - Jumper across Pins 2-4

109 Chapter 5

Configuration Jumpers

Configuration Jumper

Jumper Name Pins What happen at system reset...?Password Clear (line”A” in figure above)

Recovery Boot (line”B” in figure above)

1-22-31-2

These pins should be jumpered for normal system operation.

If these pins are jumpered, administrator and user passwords will be cleared on the next reset. These pins houls not be jumpered for normal operation.

These pins should be jumpered for normal system operation.

2-3 If these pins are jumpered, the system will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk. This jumper is typically used when the BIOS has become corrupted. These pins should not be jumpered for normal operation.

CMOS Clear (line “C” in figure above)

1-2 These pins should be jumpered for normal system operation.

2-3 If these pins are jumpered, the CMOS settings will be cleared on the next reset. These pins should not be jumpered for normal operation.

Chapter 5 110

RJ45 Serial Port ConfigurationThe RJ45 serial port connector can be configured to support either a DSR signal or a DCD signal. As the server board is shipped, it is configured to support DSR signals. To change the configuration to support DCD signals a jumper on the board must be changed. Use the following instructions to configure your server board to support DCD signals.



3. Remove the server's cover.

4. Locate the jumper block for the serial port.

5. Move the jumper from the default position covering pins 1 and 3 to cover pins 2 and 4.

Password Clear JumperIf the user or administrator password(s) is lost or forgotten, moving the password clear jumper (board location J1H3) to the clear opsition will clear both passwords. The BIOS determines if the password clear jumper is in the clear position during BIOS POST and clears any passwords if present. The password clear jumper must be restored to its original position before a new password(s) can bes set. The password clear jumper is shown on the line labeled “A” in the figure below.

1. Power down the system and disconnect the AC power.

2. Open the server chassis.

3. Move the jumper from the normal operation positiion, Password Clear Protect, at pins1 nad 2 to the Password Clear Erase position, covering pins2 and 3 as indicated in the following figure.

111 Chapter 5

CMOS Clear JumperIf you are not able to access the BIOS setup screens, the CMOS Clear Jumper will need to be used to reset the configuration RAM. The CMOS Clear jumper is shown on the line labeled “C” in the figure below.

1. Power down the system and disconnect the AC power.

2. Open the server.

3. Move the jumper from the normal operation position, CMOS Clear by BMC (baseboard management controller), at pins 1 and 2 to the CMOS Clear Force Erase position, covering pins 2 and 3 as indicated in the following diagram.

Chapter 5 112

4. Reconnect the AC power. power up the system.

5. When the system begins beeping, power it down and disconnect the AC power.

6. Return the CMOS Clear jumper to the CMOS Clear by BMC (baseboard management controller) location, covering pins 1 and2.

7. Close the server chassis.

8. Reconnect the AC power and power up the system.

113 Chapter 5

FRU (Field Replaceable Unit) List

Chapter 6

1This chapter gives you FRU ( Field Replaceable Unit ) listing in global configuration of Acer Altos R710.

Refer to this chapter whenever ordering for parts to repair or for RMA ( Return Merchandise Authorization ).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information

available on your regional web or channel. For whatever reasons a part number change is made, it will

not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer

office may have a DIFFERENT part number code from those given in the FRU list of this printed Service

Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair

and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or

regulations on how to dispose it properly, or follow the rules set by your regional Acer office on

how to return it.

1 The part number of the exploded drawing is for reference only, for the most updated information, please refer to the Spare Parts List database.

Chapter 6 114

Item Picture Part Name Description Part No.ADD-ON CARD

0CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020

ASRC/3Z 0CH U320 RAID LSI 320-0

RC.32001.004

0CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 (GC/AAP)

ASRC/3Z 0CH U320 RAID LSI 320-0

RC.32001.011

1CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 W/O BATTERY BACKUP UNIT (AAC/EMEA)

ASRC/3D 1CH U320 RAID LSI 320-1

RC.32001.001

1CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 W/O BATTERY BACKUP UNIT (AAP)


RC.32001.005

1CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 64MB SDRAM LSI 53C1020 W/O BATTERY BACKUP UNIT (GC)


RC.32001.007

2CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 128MB SDRAM LSI 53C1030 (AAC/EMEA)


RC.32001.002

2CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 128MB SDRAM LSI 53C1030 (AAP)


RC.32001.006

2CH U320 SCSI RAID CARD 64BIT 66MHZ PCI2.2 128MB SDRAM LSI 53C1030 (GC)


RC.32001.008

SCSI CARD 2CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 22320-R (GC/AAP)

22320-R 2CH U320 RAID (LSI)

TA.ASC05.009

SCSI CARD 2CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 22320-R (AAC/EMEA)


TA.ASC05.001

SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 20320-R REWORK W/FULL HEIGHT BRACKET (GC/AAP)


TA.ASC05.015

SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 20320-R REWORK W/FULL HEIGHT BRACKET (AAC/EMEA)


TA.ASC05.014

115 Chapter 6

SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 20320-R JUMPER WIRE W/FULL HEIGHT BRACKET (GC/AAP)


TA.ASC05.013

SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 20320-R JUMPER WIRE W/FULL HEIGHT BRACKET (AAC/EMEA)


TA.ASC05.012

SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 20320-R W/LOW PROFILE BRACKET (GC/AAP)


TA.ASC05.008

SCSI CARD 1CH U320 64BIT 66/133MHZ PCI-2.2/PCI-X 1.0 LSI 20320-R W/LOW PROFILE BRACKET (AAC/EMEA)


TA.ASC05.002

BOARD

FULL HEIGHT PCI-X RISER (THREE PCI-X SLOTS)

PCI-X RISER CARD W/3 PCI-X SLOTS FULL HEIGHT

TC.R0703.002

HOTSWAP SCSI BACKPLANE KIT (SCSI BACKPLANE/FLEX CABLE)

HOTSWAP SCSI BACKPLANE KIT

TC.R0703.015

SCSI BACKPLANE BOARD SCSI BACKPLANE BOARD 55.R07VD.001

TERMINATOR BOARD TERMINATOR BOARD 55.R07VD.002

Cable

SPARE FLEX CABLE FLEX CABLE TC.R0703.013

SCSI CABLE SCSI CABLE 50.R07VD.001

FRONT PANEL CABLE ASSEMBLY

FRONT PANEL CABLE ASSEMBLY

50.R07VD.002

Item Picture Part Name Description Part No.

Chapter 6 116

SCSI CABLE FROM TAPE DRIVE TO BACKPLANE

SCSI CABLE FROM TAPE DRIVE TO BACKPLANE

50.R07VD.003

SCSI TERMINATOR CABLE

SCSI TERMINATOR CABLE

50.R07VD.004

SIGNAL CABLE SIGNAL CABLE 50.R07VD.005

CASE/COVER/BRACKET ASSEMBLY

HOTSWAP DRIVE CARIER ACCESSORY

R710 HOTSWAP DRIVE CARIER ACCESSORY

TC.R0703.001

TOOL-LESS RAIL KIT TOOL-LESS RAIL KIT TC.R0703.006

FRONT CONTROL PANEL STANDARD CONTROL PANEL

TZ.R070C.005

HDD TO FLOPPY CONVERTER KIT

3.5 INCH HARD DRIVE TO SLIM FLOPPY CONVERSION KIT

TC.R0703.014

CABLE MANAGEMENT ARM

CABLE MANAGEMENT ARM

TC.R0703.007

TAPE DRIVE ASSEMBLE KIT

TAPE DRIVE ASSEMBLE KIT

TC.R0703.009

TAPE TRAY TAPE TRAY 60.R07VD.001

SIXTH SCSI DRIVE KIT SIXTH SCSI DRIVE KIT TC.R0703.010

DRIVE CARRIER DRIVE CARRIER 60.R07VD.002

CD-ROM DRIVE


117 Chapter 6

CD-ROM DRIVE MITSUMI QSI SCR-242BE

CD-ROM DRIVE MITSUMI QSI SCR-242BE

SR.R070N.001

FDD/FLOPPY DISK DRIVE

SLIMLINE FDD DRIVE 1.44MB

FDD SLIM 1.44M SR.R070N.002

COMBO MODULE

SLIMLINE CDR/DVD COMBO DRIVE

SLIMLINE CDR/DVD COMBO DRIVE

SR.R070N.003

CPU/PROCESSOR

INTEL XEON 3.6GHZ/ 800FSB/ 1M/ FC-MPGA4/ E0 STEPPING

XEON 3.6GHZ 800FSB 1M MPGA4 SL7PH, MM#862920 E-0

KC.SNE01.36G


XEON 3.4GHZ 800FSB 1M MPGA4, SL7PG, MM#862919 E-0

KC.SNE01.34G


XEON 3.2GHZ 800FSB 1M MPGA4, SL7PF, MM#862918 E-0

KC.SNE01.32G


XEON 3.0GHZ 800FSB 1M MPGA4, SL7PE, MM#862917 E-0

KC.SNE01.30G


XEON 2.8GHZ 800FSB 1M MPGA4, SL7PD, MM#862916 E-0

KC.SNE01.28G

INTEL XEON 3.6GHZ/ 800FSB/ 1M/ FC-MPGA4/ D0 STEPPING

XEON 3.6GHZ 800FSB 1M MPGA4 SL7DZ, MM#862920 D-0

KC.SN001.36G


XEON 3.4GHZ 800FSB 1M MPGA4, SL7DY, MM#862919 D-0

KC.SN001.34G


XEON 3.2GHZ 800FSB 1M MPGA4, SL7DX, MM#862918 D-0

KC.SN001.32G


XEON 3.0GHZ 800FSB 1M MPGA4, SL7DW, MM#862917 D-0

KC.SN001.30G


XEON 2.8GHZ 800FSB 1M MPGA4, SL7DV, MM#862916 D-0

KC.SN001.28G

FAN

REDUNDANT FAN KIT (4 FANS, TFB0612GHE)

REDUNDANT FAN KIT (4 FANS, TFB0612GHE)

TC.R0703.004

HDD/HARD DISK DRIVE

HDD 300GB/10K RPM/U320/SCSI 80PIN/SEAGATE CHEETAH ST3300007LC

HDD SEAGATE ST3300007LC 300G 10K 80P U320

KH.30001.001


Chapter 6 118

HDD 146GB/10KRPM/U320/SCSI 80PIN/SEAGATE CHEETAH ST3146707LC F/W003

HDD SEAGATE 146G, U320, 10K RPM ST3146707LC F/W003

KH.14601.010

HDD 146GB/10KRPM/U320/SCSI 80PIN/SEAGATE CHEETAH ST3146807LC F/W007


KH.14601.008

HDD 73GB/10K RPM/U320/SCSI 80PIN/SEAGATE CHEETAH ST373307LW F/W0007

HDD SEAGATE ST373307LW 73G 68P U320 10K

KH.14601.009

HDD 73GB/15KRPM/U320/SCSI 80PIN/ SEAGATE ST373453LC F/W0006


KH.07301.010



KH.07301.014



KH.07301.011

HDD 73GB/10KRPM/U320/SCSI 68PIN/ SEAGATE ST373307LW F/W0007


KH.07301.013



KH.03601.010

HDD 36GB/10KRPM/U320/SCSI 80PIN/SEAGATE CHEETAH ST336607LC F/W 007

HDD SEAGATE 36GB, U320, 10K RPM ST336607LC F/W 007

KH.03601.011

HDD 36GB/10KRPM/U320/SCSI 68PIN/SEAGATE CHEETAH ST336607LW F/W 007

HDD SEAGATE 36GB, U320, 10K RPM ST336607LW F/W 007

KH.03601.013

MAINBOARD

SERVER BOARD (INTEL SE7520JR2-DDR2 SCSI VERSION)

SERVER BOARD FOR R710-INTEL SE7520JR2

MB.R0703.002

MEMORY

MEMORY REGISTERED DDR2-400 ECC 1GB INFINEON HYS72T128000HR-5-A

INFINEON DDR2-400 128X4X18 S-RANK CL3, 1.2INCH INFINEON HYS72T128000HR-5-A

KN.1GB02.009

MEMORY REGISTERED DDR2-400 ECC 1GB SAMSUNG M393T2950BG0-CCC

SAMSUNG DDR2-400 128X4X18 S-RANK CL3, 1.2INCH M393T2950BG0-CCC

KN.1GB0B.002

MEMORY REGISTERED DDR2-400 ECC 512MB INFINEON HYS72T64000HR-5-A

INFINEON DDR2-400 64X8X9 S-RANK CL3, 1.2INCH INFINEON HYB18T512800AF5

KN.51202.015


119 Chapter 6

MEMORY REGISTERED DDR2-400 ECC 512MB SAMSUNG M393T6553BG0-CCC

SAMSUNG DDR2-400 64X8X9 S-RANK CL3, 1.2INCH M393T6553BG0-CCC

KN.5120B.007

POWER SUPPLY

700W REDUNDANT POWER SUPPLY DELTA DPS-700EB A REV.S3

700W REDUNDANT POWER SUPPLY DELTA DPS-700EB A REV.S3

TC.R0703.005


Chapter 6 120

121 Chapter 6

Model Definition and Configuration

Appendix A

The Altos R710 Model No. Define:

1. Trade Mark:

2. Brand Name: Acer

3. Description: Single or dual Intel® XeonTM Processor with 800MHz FSB

4. Product Name: Acer Altos R710

Appendix A 122

123 Appendix A

Test Compatible Components

Appendix B

Altos R710 compatibility is tested and verified by Acer’s internal testing department. All of its system

functions are tested under Windows 2000 Server and Windows 2000 Advanced Server environment. In

addition to these tests, the network communication functions are also tested under Novell NetWare 6.0

、 Red Hat Linux 7.3 、SCO OpenServer 5.0.6 and SCO Unixware 7.1.1environments.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Appendix B 124

Microsoft Windows 2000 Server Environment Test

Items SpecificationsCPUXeon 2.6GHz/400FSB/512KB

Prestonia, C1 stepping, FC-mPGA2P/INT-mPGA,603pinXeon 2.4GHz/400FSB/512KBXeon 2.2GHz/400FSB/512KBXeon 2.0GHz/400FSB/512KBXeon 1.8GHz/400FSB/512KBDDR module ( with ECC)1GB PC2100 DDR registered Infineon 1GB 64x4x36 (128x4x18 stacked) CL2

HYB25D256400 AT-7/HYS72D128020-7-A

512MB PC2100 DDR registered

Apacer DDR 64x4x36 (128x4x18 stacked) CL2.5Infineon HYB25D256400 AT-7Infineon DDR 32x8x9 CL2HYB25D256800 AT-7/HYS72D32000GR-7-AApacer DDR 32x8x9 CL2.5Infineon HYB25D256800 AT-7

128MB PC2100 DDR registered Apacer DDR 16x8x9 CL2Infineon HYB25D128800 AT-7

SCSI RAID card4ch Ultra160 RAID card, PCI LSI Enterprise 1600,

64bit/66MHz Q12160A, i960RN 64/66,Battery Backup Module & 64MB SDRAMF/W C170, W2K driver 5.25, Acer Altos CD4.0

2ch Ultra160 RAID card, PCI

LSI MegaRAID Elite 160064MB, 64bit/66MHz PCI, i960RN,F/W C170, Acer Altos CD 4.0, W2K driver 5.25LSI MegaRAID Elite 1600128MB with Battery back up, 64bit/66MHz PCI, i960RN,F/W C170, Acer Altos CD 4.0. W2K driver 5.25

0ch Ultra320 SCSI RAID Card Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDRSCSI Card2ch U160 SCSI card U160 53C1010R 2ch, 64/66MHz PCI-2.2

BIOS 4.19 with 7conn U160 SCSI cablew/o SDMS CD4.8 for Altos

SCSI Hard Drive (80 pin)

146GB, U320, 10K RPMSeagate Cheetah146LP ST3146807LC f/wIBM Daytona146, f/w

73GB, U320, 15K RPM Seagate Cheetah X15 73LP ST373453LC f/w

73GB, U320, 10K RPMSeagate Cheetah 146LP ST373307LC f/wIBM Daytona146 ,f/wIBM Discovery II 73LZX IC35L073UCD210, f/w S5CQ


125 Appendix B

36GB, U320, 10K RPMSeagate Cheetah 146LP ST336607LC f/wIBM Daytona146, f/wIBM Piranha IC35L036UCPR15 f/w S80D


18GB, U320, 10K RPMIBM Daytona146, f/wIBM Piranha IC35L018UCPR15 f/wIBM Discovery II 73LZX IC35L018UCD210, f/w S5CQ

SCSI Tape DriveDDS4 20/40GB, Internal HP DDS4 20/40GB, 68pin, interface UW 40MB,

rev. B004 f/w C104C5683-00156 kit includes DDS4, data media, clean media, acerlogofront bezel

DDS4 20/40GB, Internal with Tapeware

HP DDS4 20/40GB, 68pin, interface UW 40MB,rev. B004 f/w C104C5683-00158 kit includes DDS4, data media, clean media, acerlogofront bezel and Tapeware v6.20 SP4C

AIT-1 35/91GB, Internal Sony AIT-1 SDX400C/R(5.25” bay), Dust-proof bezel, 35/91GB,68pin, UW 40MB, f/w 0702, Driver 2.00.000.8 for WindowsShipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list

AIT-1 data cartridge 35GB Sony AIT-1 data cartridge 35GB with 230mNetwork card10/100/1000 TX PCI-X NIC 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card,

Gigabit PCI-X 64/133MHz, Coper “Broadcom 5701” Driver kit5.5.7

Items Specifications

Appendix B 126

Microsoft Windows 2000 Advanced Server Environment TestItems Specifications

CPUXeon 2.6GHz/400FSB/512KB


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Appendix B 128

Novell NetWare 6.0 Environment Test



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Appendix B 130

Red Hat Linux 7.3 Environment Test



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Appendix B 132

SCO OpenServer 5.0.6 Environment Test



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Appendix B 134

SCO Open Unixware 7.1.1 Environment TestItems Specifications

CPUXeon 2.6GHz/400FSB/512KB


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Appendix B 136

137 Appendix B

Online Support Information

Appendix C

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download info

rmation on all of Acer's Notebook, Desktop and Server models including:

Service guides

User's manuals

Training materials

Bios updates

Software utilities

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 138

139 Appendix C

acer altos r710_book

Documents