ach file import guide - heritage bank · import a nacha-formatted file 1. select payment management...

HERITAGE DIRECT QUICK REFERENCE GUIDE

C 12/17/19

ACH File Import Guide

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HERITAGE DIRECT QUICK REFERENCE GUIDE ACH FILE IMPORT GUIDE

ACH payments can be created by uploading NACHA-formatted files using the File Import link within Payment Management under the Payments & Transfers menu. After clicking the link and going through the steps of uploading your file, you will be able to review and modify the information before approving the payment, depending on your specific user permissions.

Import a NACHA-Formatted File1. Select Payment Management from the Payments & Transfers menu.

2. Click File Import in the Payments List View widget.

3. Click the radio button to the left of the NACHA File Import format name.

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4. Scroll down to Select Import File, click the Choose File button, browse for your NACHA file, and click the green File Import button.

You’ll automatically be returned to the Payment Center and you should receive a message similar to the following stating the file is queued for import.

5. Depending on the file, it may take a couple seconds to a few minutes to process. If you don’t see your file appear in the Payments List View, you can click the refresh button next to the date and time in the upper right.

If the file was accepted, a payment will appear on the list in an Entered or Needs Repair status.




6. If a payment does not appear within a couple minutes of uploading your file and refreshing the Payments List View, you can select Import from the Administration & Settings menu to view the File Import History widget and review any errors that need to be corrected in the NACHA file, such as invalid ACH company IDs or prior-day effective dates.

Review Imported ACH Payments1. If the payment generated from the uploaded file is in an Entered status, you can click View to review or print

the details of the uploaded file.

2. If the payment generated from the uploaded file is in a Needs Repair status, click the arrow to the right of View and click Modify; choosing Repair will only allow you to update the Value Date. Review the Payment Summary and Beneficiary Information for errors and make any necessary corrections.

TIP: Select Beneficiaries Needing Repair from the drop-down on the right to view just those beneficiaries that have errors and need repair.

You can repair individual beneficiaries by clicking Modify to the left of the beneficiary name.




3. After making any necessary corrections, review the total at the bottom and click Submit.

You’ll be returned to the Payments List View. If you’ve repaired all errors in the payment, it will now be in an Entered status and you’ll see a confirmation message. Otherwise, if you haven’t corrected all the errors, you’ll receive an error message and will need to click Modify to correct any remaining errors.

Approve Imported ACH Payments1. The payment must be approved by a user with the Approve permission before it is sent to the bank for

further processing. The approving user may need to be a different user than the user who imported and modified the file, depending on your company’s dual control settings.

The payment can be approved from the Payments List View widget by either checking the box next to the payments you wish to approve and clicking the Approve button at the bottom or clicking the arrow in the Actions column for a single payment and clicking Approve.

The approving user will be prompted for their one-time passcode to complete the approval process.

ach file import guide - heritage bank · import a nacha-formatted file 1. select payment management...

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