ach monitor payment and file history...file history, you can scan originated and received ach...
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ACH Monitor Payment and File History
USER GUIDE
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —1—
ACH MONITOR PAYMENT AND FILE HISTORY
Welcome to M&T Bank’s Treasury Management service for customers who send or receive ACH payments-
ACH Monitor. You are enrolled in the Payment and File History module of ACH Monitor. Using Payment and
File History, you can scan originated and received ACH payments for self-serve research.
In addition to Payment and File History, the overall ACH Monitor service offers four other modules that
provide ACH payment originators, receivers and Fraud Review customers with value added services. If you
are interested in any of the other features available in ACH Monitor, please contact your Treasury
Management Consultant or M&T Bank’s Commercial Service Team at 1-800-724-2240, Monday – Friday,
8am-6pm ET.
This comprehensive user’s manual provides screen shots and instructions on how to maximize the use of
this new service. A table of contents is provided on the next page to help you navigate the content included
in this manual.
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —2—
TABLE OF CONTENTS
LOG IN VIA COMMERCIAL SERVICES SINGLE SIGN-ON ............................................................ 3
ACH MONITOR CUSTOM HOME PAGE........................................................................................... 5
SYSTEM ADMINISTRATION MODULE ........................................................................................... 6
ACH MONITOR HOME PAGE .......................................................................................................... 13
PAYMENT AND FILE HISTORY MAIN PAGE ................................................................................. 14
SEARCH ORIGINATED AND RECEIVED PAYMENTS .................................................................. 19
SEARCH RECEIVED PAYMENTS .................................................................................................. 23
CONTACT US .................................................................................................................................... 26
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —3—
LOG IN VIA COMMERCIAL SERVICES SINGLE SIGN-ON
From the M&T Bank Commercial Page https://www.mtb.com/commercial/Pages/Commercial.aspx
please select Log In at the top of the page under M&T. Under Log In, Select Commercial Services located
under Access Other Accounts & Services
Note: ACH Monitor is supported on Chrome, Firefox, Safari, and Internet Explorer 8.0 or higher.
Enter your User Name and Password and Click Log On
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —4—
ACCESS TO M&T ACH MONITOR
Simply click on the link for ACH Monitor under Payments on the Commercial Services Single Sign-On
screen. When you log out of M&T ACH Monitor, you will return to the Commercial Services Single Sign-on
Landing Page.
OTHER FEATURES
• You can access other M&T Treasury Management services on the top bar of the Commercial Single
Sign-On webpage
• Announcements and important notices regarding your M&T Bank accounts will appear in the center of
the Commercial Single Sign-On Landing Page
LOGGING OUT
Click Logout to properly log off of Commercial Services Single Sign-on.
Note: As a safety measure, Commercial Services Single Sign-on will automatically log a user off after 15
minutes of inactivity.
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —5—
ACH MONITOR CUSTOM HOME PAGE
This is the home page for a corporate user. Depending on the access you are granted, you may click the
User Administration button to set up, view and modify user access. If you need to change your password,
contact the Commercial Service Team at 1-800-724-2240.
This navigation bar remains to the left of all screens. It can be used to move between the various services in which your organization is enrolled.
Your name and organization appear within the top banner, along with a Home page and Log Out button.
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —6—
SYSTEM ADMINISTRATION MODULE
This is the System Administration page that appears for the ACH Monitor System Administrator. The
System Administrator can grant, modify or delete access to individual users, or to groups of users. At least
one group must be set up in order to create users and assign them access to services. Multiple groups can
be created depending on your organization’s needs.
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ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —7—
ADD CORPORATE GROUP
Below is the screen that allows you to set up a new company group. You must set up a group before users
can be added and given access to services. Multiple groups can be added depending on the needs of your
organization. Enter information into the blank fields on this screen to set up a group. All three sections,
including Group Information, Users, and Permissions must be completed prior to creation of new group.
Click Save to confirm changes when finished.
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —8—
MODIFY CORPORATE CUSTOMER GROUP
At this screen, you can enter or review information for a group and make any desired changes. After
selecting the appropriate group from Group Administration, click Modify to update this group’s access to
specific modules within ACH Monitor. Once finished, click Save to confirm your changes.
Each module that you subscribe in ACH Monitor is listed on this screen within the left-hand navigation
menu.
This navigation bar
remains to the left of all
screens. It can be used to
move between the
various services in which
your organization is
enrolled.
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —9—
On the following screen, please select the module(s) to which you would like to grant this group
Permissions access and proceed accordingly. Press Save to confirm changes.
ADD CORPORATE USER
In order to add a new user to ACH Monitor, you must first add the user to the Commercial Services Single
Sign On service. Please see page 3 for instructions on creating a new user in Commercial Services Single
Sign On.
Once you have added the new user to Commercial Services Single Sign On, proceed to the System
Administration module of ACH Monitor and select Add to add a new Corporate User. Complete all fields in
the three sections on the screen shown below with an asterisk (*) in order to establish the new user on
ACH Monitor:
• User Information
• Assign Groups
• Notifications
Sample-Direct
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —10—
NOTE for User ID: You must enter the UUID provided to you upon establishing this new user in Commercial
Services Single Sign On. You can then assign this new user to the appropriate group, found in the box under
Group Information. Click Save to proceed.
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —11—
MODIFY CORPORATE USER
At this screen, you may review, add, change or delete any of the user information in the fields shown. You
may also assign or remove the user from the groups you have set up. To begin, select the appropriate user
and press Modify.
In addition, each user is able to receive email notifications that alert them to specific events in ACH Monitor.
Click Notifications to view all available email notifications for the module(s) to which this user has access.
You will be able to choose the email notifications you would like this user to receive.
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ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —12—
In order to assign email notifications to the user selected, review the list and select the notifications you
would like him or her to receive. For reference, a list of available email notifications and a brief description is
included in the appendix of this user manual. Once you have made your selection, click Save to return to
the previous screen.
Notifications Selection:
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —13—
ACH MONITOR HOME PAGE
The screen below that appears after you log into ACH Monitor is the Home screen, which lists the modules
that you subscribe to.
• Within the Control Total module you can enter Control Totals that correspond to ACH files that you
submit. You can also search and modify Control Totals that were not matched to ACH files submitted
for up to five calendar days
• Fraud Review and Approval allows you to review and make pay or return decisions on debits
presented for payment against your account(s). You may also set up and maintain company
authorization records that automatically pay debits presented from companies that you have pre-
authorized
• Payment and File History provides real-time information on ACH payments that you have originated
or received. Information is available at the file level, batch level and individual payment level.
Information at the file level is available for 15 calendar days. Information at the payment level is
available for 60 calendar days
• The Payment Schedule allows you to set up a schedule of expected ACH payment activity. If an ACH
payment is not submitted as scheduled, you will receive an email notification
If you are interested in any of the other modules available in ACH Monitor, please contact your dedicated
Treasury Management Consultant or M&T Bank’s Commercial Service Team at 1-800-724-2240.
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —14—
Select which module you would like to enter by clicking on the appropriate button in the navigation menu.
PAYMENT AND FILE HISTORY MAIN PAGE
SEARCH ORIGINATED FILES AND PAYMENTS
At this screen, select the appropriate file under File Name and All under File Status for a general search
for all originated ACH files. Press Search to begin the search. ACH file level data is available for 15 calendar
days.
Note: You may also search by a range of dates by using the Date File Processed options in the middle of
the screen.
This screen provides a list of originated ACH files for you to view based on your search criteria. Information
at the ACH file level corresponds to the “1” record in a NACHA formatted file.
Choose the correct file and press Select File to view ACH batch details on the selected file.
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ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —15—
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ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —16—
This screen below provides the selected ACH file information and allows you to view information at the
batch level. To retrieve batch level information, select the batch within the file and choose Select Batch.
You may also filter the results of the batch by choosing a File Status from the drop down menu below.
If you do not specify search criteria, you retrieve information on all batches within the selected file. Click
Select Batch to view the ACH batch details.
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ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —17—
Here you can view the batches available within the selected ACH file. Select a batch and click Select Batch
to retrieve batch item details. Batch details correspond to the information contained in the “5” record in a
NACHA formatted file.
Sample
Sample 1234567892
1234567892
1234567892
2233445566 Sample
Sample
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —18—
This screen lists the individual payments contained within the batch shown, based on your search criteria. For information on the individual payments within the batch, you can choose the item and press Select Item. Information on individual payments within a batch corresponds to the data contained in the “6” record in a NACHA formatted file.
To view the detail of an individual payment, select a payment and click Select Item. This is the final level of detail that can be retrieved in ACH Monitor Payment and File History.
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Sample 1234567892
123456789
12345678
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1234567892
1234567892
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ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —19—
SEARCH ORIGINATED AND RECEIVED PAYMENTS
In order to begin reviewing the originated payments, you must first select Originator from the Account
Search dropdown and then select the desired file name from the screen below, and enter the account
number and date range in the blank fields. You may further refine your search for payments by completing
one or more of the additional blank fields on the screen.
Note: Originated ACH payment level information is available for 60 calendar days.
Press Search after all search criteria has been entered in the above screen and review the results shown in
the following screen:
Sample
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —20—
To view details of a specific file, select the appropriate file from the results and press Select File:
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ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —21—
To view batch details within a file, select the appropriate batch from the results below. Select Batch:
Once the batch has been selected, you can view the individual items that make up each batch. To view item details with a batch, select the appropriate item and press Select Item:
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Sample
Sample
Sample 1234567892
1234567892
1234567892
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —22—
After pressing Select Item, the following screen will be displayed to show the specific item details:
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Sample
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —23—
SEARCH RECEIVED PAYMENTS
In order to begin the Originated and Received Payments search, select Receiver from the Account
Search dropdown list. You must select the desired account number from the menu, and enter the date
range in the blank fields. You may also filter your search for payments by completing one or more of the
additional blank fields on the screen.
Note: Received ACH payment information is available for 60 calendar days.
You must select the appropriate account from the dropdown highlighted below as well as From Date and
To Date. Then press Search:
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Sample
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —24—
This screen provides you with the applicable items originated based on your search criteria. The
information provided on each batch corresponds to the information found in the “5” record of a NACHA
formatted file. Select an item to view the payment details and then click Item Detail.
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Select the item from
the list and press Item
Detail
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —25—
The following Item Details screen provides you with the file, batch and item detail on the payment that you
selected.
Item Detail:
Sample Sample
123456789
ACH Monitor Payment and File History USER GUIDE
Equal Housing Lender. ©2019 M&T Bank. Member FDIC. 3/19 —26—
CONTACT US
WE ARE HERE TO ASSIST YOU.
For ACH Monitor and other Treasury Management services, please contact your Treasury Management
Consultant or call M&T’s Commercial Service Team at:
1-800-724-2240 MONDAY – FRIDAY 8AM TO 6PM ET