AchievementCase1: Reduction of working timeCase2: Child care fee simulation systemCase3: Making a pamphlet about new system

Tom Kai[Phone] 021 – 296 – 4310[Mail] ayuyanna@gmail.com

Case1 : Reduction of working time[Duty] To decrease working time through improving efficiency of operations

[Achievement] 20% Reduction of working time compared with last year

[What I contribute to]- Analyzing working time and contents in detail- Analyzing working time and contents in detail-Summarizing the data and making documents and proposal to authorizer and workers

-Pointing improvements with priority and benefit of colleagues -Discussing about how to change a rule and roles with colleagues and summarizing

-Hold periodic meetings and show achievement and collect opinion and utilizing it

-Encouraging and starting PDCA flow with colleagues-Trying more than 15 changes to improve working style

Case1 : Reduction of working time[How to] Changing work flow and process documents

A B C D E F

Post Boxcheck

Example : Changing documents check process< before > < after >

A B C D E F

check

Collect Box

Trying more than 15 changes to improve working style

[Duty] To improve efficiency and user satisfaction about confirmation of child care fee

[Achievement] 50hours decrease per month-Decreasing child care fee inquiries through telephone from 60hours to 10hours per month

Case2:Child care fee simulation systemhttps://kosodate-machida.tokyo.jp/section/hoiku-simulation/simulation.html

[What I contribute to]-Analyzing work flow and Investigate cost for corresponding to inquiry about child care fee-Calculation of cost and benefit for introducing new system-Summarizing the data and making documents and proposal to authorizer

-Outline and test design of new system and order to system vendor-Analyzing and assessment of web system

Case2:Child care fee simulation system

[How to] introduce Nursery fee simulation system-The first case in Japan which can calculatefrom income (At that time in May 2017)

-Enable simple input and everyone can calculate their nursery fee in 1 minute.

https://kosodate-machida.tokyo.jp/section/hoiku-simulation/simulation.html*Translate in English with “foreign language” button upper side

calculate their nursery fee in 1 minute.

-Without investigating complex citizen tax, only salary income and number of children

-Introduce the "Auto Calculate" button to calculate citizen tax amount based on temporary deduction amount.

Case3 : Making a pamphlet about new system

[Duty] To acknowledge for clarity and conciseness about new system of childcare

[Achievement] Helping understanding to over 20,000 families

[What I contribute to][What I contribute to]-Investigating published documents and internet pages-Investigating the way to acknowledge people effectively-Making documents and proposal to authorizer*Initially published 1,000 pamphlets, but good reputation of easy to understandFinally, published 20,000 pamphlets with Mayor’s evaluation.