achieving business agility with sap cloud platform ... ac slide decks... · empower users to manage...

PUBLIC

Venu Chembrakalathil SAP SEPeter McNulty SAP Labs, LLCMay 7–9, 2019 Orlando, FL

Achieving Business Agility withSAP Cloud Platform Business RulesSession 84546

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The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other serviceor subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any relateddocument, or to develop or release any functionality mentioned therein.This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions andfunctionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in thispresentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is providedwithout a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for aparticular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAPassumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or grossnegligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially fromexpectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,and they should not be relied upon in making purchasing decisions.

Disclaimer


Intelligent Enterprise

Decision Management Overview

SAP Cloud Platform Business Rules Introduction

Key Capabilities

Recipes

Summary

Agenda

Intelligent Enterprise


The digital era is evolving into the intelligence era

Mainframe& PCs

Client Server& Internet

Cloud, Mobile& Big Data

IntelligentTechnologies

Transistors &silicon revolution

Large-scale mainframecomputing adoption

Emergence of PCs

Plant floorautomation

Widespread PCadoption

Broadband Internet

ERP & businessprocess

technologies

Mobile &smartphone ubiquity

Cloud computing

Social networks

Big Data

Machine learning &artificial intelligence

IoT & distributedcomputing

Blockchain

IndustrialAutomation

Business ProcessAutomation

DigitalTransformation

IntelligentEnterprise


Deliver the Intelligent Enterprise

AI/ML | IoT | Analytics

IntelligentSuite

CustomerExperience

Manufacturing& Supply Chain

DigitalCore

PeopleEngagement

Network & SpendManagement

Intelligent Technologies

DigitalPlatform

DataManagement

CloudPlatform

1THE INTELLIGENTENTERPRISE features

3 KEY COMPONENTS:

Intelligent Suite

2

Intelligent Technologies3

Digital Platform


Integration & Orchestration services in SAP Cloud PlatformSupported customers scenarios

A2A/B2B Integration

DigitalProcesses and Apps

Real-time Omni-Channel Access

Intelligent ProcessVisibility

Microservices

APIs / Pre-Packaged Content as Acceleratorsfrom SAP and partners to accelerate integration and innovation on the platform

IOT and DeviceIntegration

DevelopersDevelops integrations,APIs, Workflows or Apps

Business UsersWorks with tasks, digitalprocess and apps

Citizen Integrators/DevelopersDevelops integrations and appsusing APIs with low-code productivity tools

CloudPlatform

Cloud Integration

API Management

InternetOf Things

Workflow

Business Rules

OrchestrationIntegration

*planned

Process Visibility*

Decision ManagementOverview


Decisions are needed in every business

BankingRelationship based pricing,

credit decisioning, scorecards

EducationFee calculations,course selections

Public SectorTax calculations, customs duties, landregulations, license fee calculations

HealthcarePatient monitoring, fraud

detection, claims

InsuranceNew products, claims

settlement, agent commissions

Logistics and ShippingParts management, duties

calculations, pricing calculations


Across different business landscapes, leaders areasking challenging questions

How to effectively manageregulation changes?Change to keep eligibility decisionscompliant

How to implement policies changeswith minimal disruptions?Change validation to track new datarequirements

How to adapt to changes inconsumer behavior?Change to keep selecting the rightdeal terms

How to react faster tomarkets trends?Change the assessmentto manage risk

How to better understand anddeliver competitive change?Change the discountto remain competitive

How to control fraud?Change the routing tofocus on new fraud

Source: Inspired by James Taylor of Decision Management Solutions

SAP Cloud Platform Business RulesIntroduction


Platform reuse service that encapsulateshigh change decision logic from applicationlogic

Digitize and automate decision makingwith business rules

Enable centralized decision managementacross the Intelligent Enterprise Suite

SAP Cloud Platform BusinessRules


Enterprise Business Rules – our vision

SAP C/4HANASAP BusinessApplications

SAP HANA Data Management (on-premise & DBaaS)| SAP Vora

SAP Cloud Platform Business RulesAPI Business Hub

Legends

Local runtime repository

q Rule authoring & governanceq Decision Mining & simulation *q Tools & embedded UI controlsq Repository & lifecycle managementq Runtime & compilers

SAP Enterprise Rule Model

SAP IoT 4.0Gateway | Edge

SaaS |Business Services

q SAP Industry Cloud

q SAP S/4HANA Extension

q SAP Leonardo

q Partner Services

Central design-time &runtime repositoryCloud rule runtimes

Local rule runtimes

Business Rules Content

On-premise and cloud

… other solutions

Integration I Analytics IMachine Learning I Security IBusiness Services and more

Advanced Capabilitiesplanned in futureroadmap

*Marketing Cloud


ReuseConsistent and flexible decisionmanagement with reuse of business rulesacross different business processes

AgilityEncapsulate business logic from applicationlogic and make business changes withoutthe need to redevelop the application.

TransparencyReduce manual intervention anddependency on the IT expert to applychanges to business logic acrossapplications

Open APIs to integrate and extendbusiness logic with processes acrossvarious SAP and non-SAP applications

Capabilities Outcomes

Automate decision logicwith web-based tool and commonlifecycle management approach withcentral repository and governance

Enterprise rule model and centraldecision management to managerules centrally across different platformsgenerating low operation andmaintenance cost

Simplify management of decision logic across SAP Solutions

SAP Cloud Platform Business RulesKey Capabilities


Empower users to automateand manage decision logic

independently fromapplication development

Enabling decision management across Intelligent Enterprise

Centrally build and managedecision logic acrossdifferent solutions and

landscapes

Rapidly build and extenddecision logic for SAP andnon-SAP applications with

managed APIs


Empower users to manage decision logic independently from application development§ Model business rules and formulas in tabular spreadsheet-like decision tables§ Provide an easy-to-use web-based business rules editor for managing business rule changes§ Embed UI5 controls for decision tables into configuration apps for business users§ Implement policy changes in applications without requiring application development

Centrally build and manage decision logic across different solutions and landscapes§ Reduce code and management effort for developers by externalizing business policy§ SAP Enterprise Rules Model to standardize modelling notations§ Central rule authoring and governance with web-based tool and common repository§ Direct deployment to different systems and platforms like SAP HANA, SAP S/4HANA

Rapidly build and extend decision logic for SAP and non-SAP applications with managed APIs§ Build, manage and invoke business rules from code by using APIs§ Create rules to control process extensions for S/4HANA Cloud§ Model rules to control custom workflows for SAP Cloud applications such as SAP Hybris Cloud for Customer,

SAP SuccessFactors, Concur, or SAP Ariba

Enabling decision management across Intelligent EnterpriseBusiness Rules


• Model business rules andformulas in tabular spreadsheet-like decision tables and text rule

• Provide an easy-to-use Web-based business rules editor formanaging business rulechanges

• Embed UI5 controls for decisiontables into configuration apps forbusiness users

• Implement policy changes inapplications without requiringapplication development

Empower users to manage decision logic independentlyfrom application development


• SAP Enterprise Rules Model tostandardize modelling notationsbased on DMN 1.1

• Central rule authoring andgovernance capabilities with web-based tool and common repository

• Direct deployment to differentplatforms like SAP HANA andS/4HANA

• Enable effective use of data assetsto achieve desired outcome withless risk

• Flexible and consistent decisionautomation and management fordifferent platforms

Centrally build and manage decision logic across differentsolutions and landscapes

SAP Cloud PlatformBusiness Rules

SAP HANA SAP S/4HANA SAP C/4HANA

PeopleManagement

TransportManagement

Sourcing andProcurement

Digital CoreSupply ChainManagement

deploy deploydeploy


• Build and manage decision tablesfrom code by using APIs

• Invoke the rules engine via APIspublished in SAP API Business Hub

• Reduce code and managementeffort for developers byexternalizing business policy

Ease developers use and management of rules with managed APIs


Create business rules to encapsulate decisionlogic of extension applications ofSAP S/4HANA Cloud, SAP SuccessFactors, etc.

Model business rules to control customworkflows for SAP Cloud applications such as• SAP C/4HANA Cloud for Customer• SAP SuccessFactors• SAP Concur• SAP Ariba

Rapidly build decision logic for SAP and non-SAP applications

SAP Cloud Platform Business RulesRecipes


Business Rules Usage PatternsRecipes

Extension Applicationsthat require business logic to vary and remain outside the application lifecycle• A cloud native application built side by side to an SAP Solution e.g. SAP S/4HANA• Invokes the Rule Service via API

Human Centric or System Centric Processesthat require decision logic to be isolated from the process flow logic• A cloud Workflow or Integration flow process that extends or integrates an SAP Solution• Workflow or Integration Flow Service Task invokes the Rule Service via API

Core Business Processes for In App Extensionsthat require rule based field calculations & derivations and controlled environment• SAP back office core processes e.g. Availability to Promise, Financial Reporting in S/4HANA• SAP front office customer facing processes like Marketing Campaign Score Recommendation in C/4HANA

Analytical Decisionsthat require executions on mass data typically stored in Agile Data Mart• Agile data marts refers to repository of data gathered from operational data originating from transactional

systems and other sources.• Business rules are push down to HANA to leverage faster execution of analytical rules on mass data


Recipe 1: Extension Applications that require flexible business logic

User Interface

Business Logic

Persistency

Connectivity

Extension Layers

SAP Cloud Platform Business Rules

Author Deploy Manage

Custom Applications(Pass and SaaS)

Business rules used in:v Customer specific

extension applicationsv Partner built SaaS

applications

OData

Business Rules is used to extend backend businesslogic that varies often for functional reasons

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Separate decision, simpler process

Recipe 2: Isolate Decision Logic from Process Logic


Recipe 3: Operational Decisions in Core Business Processes

Core Business Processes

Procurement Sales Manufacturing& Supply Chain

Finance

BRFPlus(Rules engine)

need decision logic

Database(HANA DB)

Example: Whatpersisted accounts

have invalid zip?

Example: Does thenew account has

invalid zip?


Author

Deploy

Manageneed database lookup

Operational Decision:v daily repeatable business decisionsv done in high-volumev rely on transactional datav database lookup needed


Recipe 4: Analytical Rules for Agile Data Mart

SAP HANA(Agile Data Mart)


Author

Deploy

Manage

Business IntelligenceAnalytical & Reporting tools

SAP system(transactional)

non-SAP system(OLTP-based)

Replication server

deploy

Agile data marts isrepository of datafrom operationaldata originating intransactionalsystems and othersources

Analytical rules run on historicoperational data combined withcurrent operational data

Summary


Orchestrate and extend workflows withSAP Cloud Platform Workflow

• Rapidly build and modify workflowapplications with web-based tooling

• Create and adapt value-adding processes inyour company

• Increase efficiency and transparency• Users can manage their workflow tasks using

the My Inbox Fiori application

Quickly automate flexible decision withSAP Cloud Platform Business Rules

• Empower users to manage business logicindependently from application development

• Create application specific business vocabularyindependent of the runtime container

• Integrate Rules as a service into yourapplications using the REST API

OrchestrationRapidly build and modify workflow applications while managing business logic


Ø openSAP CourseØ Video TutorialØ Learning JourneyØ Lecture: Business Rules Usage PatternsØ Lecture: BPM Services in the CloudØ Discovery Center: Automate Service Order Creation

Blueprints:Ø Automating Employee Onboarding ProcessesØ Automate the Business Partner Creation Process Using SAP

Cloud Platform Workflow and Business RulesØ Automate the Document Review Process with SAP Cloud

Platform Workflow and SAP Jam Collaboration

Sample Content:Ø Shopping Cart Rules : consumption of rules in custom applicationØ Offer Management Rules : integration with SAP HANAØ Flight Booking Rules: integration with SAP S/4HANAØ Rules Manager App: how to embed business rules in custom app

Ø SAP Cloud Platform Business Rules – Product PageØ Solution BriefØ SAP HelpØ SAP Cloud Platform Business Rules APIØ SAP Cloud Platform Business Rules RoadmapØ SAP Cloud Platform regions

More Information

Ø Product Overview on YouTubeØ Product Expert Video on YouTubeØ SAP Cloud Platform Podcast #Episode 47Ø Webinar: What’s new in SAP Cloud Platform BusinessØ RulesSAP Code Talk with DJ AdamsØ Quick Demo by Midhun VPØ Authoring & Testing series by Antonio

Ø Blogs on SAP CommunityØ Follow us on Twitter (@sapcp #workflow)

Thank you.

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