achieving business excellence through continuous learning · achieving business excellence through...

DOC ID 39 Marketing Brochure, Wiseman Institute ©, 04th of March 2013 of 21

RTO No 22434

Achieving Business Excellence through

Continuous Learning


Introduction to Competitive Systems and Practices

Competitive Systems and Practices is a new name for Lean and Six Sigma

methodologies such as: Value Stream Mapping, 5S and Visual Controls, TPM, JIT,

Mistake Proofing, Root Cause Analysis, Variance Reduction, Statistical Process Control,

Change Management and much more.

Training in Competitive Systems and Practices is competency based and it supports

organisational development through a holistic approach to the delivery of training in the

workplace. This type of training is aimed at equipping individuals with skills and

knowledge necessary for business sustainability and customer satisfaction.

Training Programs

MSS60312 Advanced Diploma of Competitive Systems and Practices

MSS50312 Diploma of Competitive Systems and Practices

MSS40312 Certificate IV in Competitive Systems and Practices

MSS30312 Certificate III in Competitive Systems and Practices

MSA30107 Certificate III in Process Manufacturing

TLI50410 Diploma of Logistics

TLI42010 Certificate IV in Logistics

TLI31610 Certificate III in Warehousing Operations

TAE40110 Certificate IV in Training and Assessment

MEM30205 Certificate III in Engineering – Technical

LMF40609 Certificate IV in Design of Kitchens, Bathrooms and Interior Spaces

FDF30110 Certificate III in Food Processing


MSS50312 Diploma of Competitive Systems and Practices

This training program is suitable for supervisors and managers tasked with contributing to

change programs aimed at delivering improved yield, quality, service delivery and costs

MSS405001A Develop competitive systems and practices for an organisation

MSS405013A Facilitate holistic culture improvement in an organisation

MSAENV472B Implement and monitor environmentally sustainable work practices

MSS405011A Manage People Relationships

MSS405012A Manage workplace learning

MSS405014A Develop a communications strategy to support operations

MSS405020A Develop quick changeover procedures

MSS405021A Develop a Just In Time System

MSS405040A Manage 5S system in an organization

MSS405041A Implement improvement systems in an organisation

MSS405061A Determine and establish information collection requirements and

processes

MSS403001A Implement competitive systems and practices

MSS403011A Facilitate implementation of competitive systems and practices

MSS403013A Lead team culture improvement

MSS403021A Facilitate a just in time system

MSS403030A Improve cost factors in work practices

MSS403044A Facilitate continuous improvement through the use of standardised

procedures and practices

MSS403051A Mistake proof an operational process

MSS404083A Support proactive maintenance

MSAPMSUP390A Use structured problem solving tools


MSS40312 Certificate IV in Competitive Systems and Practices

This selection of units is appropriate for manufacturing enterprises, service organizations

and logistical support.

MSS403001A Implement Competitive Systems and Practices

MSS403010A Facilitate change in an organisation implementing competitive systems

and practices

MSAENV472B Implement and monitor environmentally sustainable work practices




MSS403040A Facilitate and improve implementation of 5S

MSS403044A Facilitate continuous improvement through the use of standardised

procedures and practices

MSS403051A Mistake proof an operational process

MSS405011A Manage people relationships

MSS405012A Manage workplace learning

MSS405021A Develop a Just In Time System

MSS30312 Certificate III in Competitive Systems and Practices

This training program is suitable for operators / process workers to apply competitive

systems and practices to one’s work as well as, where required, to assist others to apply

competitive systems and practices to their work.

MSS403001A Implement Competitive Systems and Practices

MSAENV272B Participate in Environmentally sustainable work practices

MSAPMOHS200A Work safely




MSS402002A Sustain process improvement

MSS402021A Apply just in time procedures

MSS402040A Apply 5S procedures

MSS402051A Apply quality standards


MSA30107 Cert III Process Manufacturing

This training program is suitable for operators / process workers, who work in a

manufacturing environment.

MSAPMOHS200A Work safely

OH&S Management MSAPMOHS100A

Follow OHS procedures

MSAPMSUP172A

Identify and minimize environmental hazards

MSACMT251A

Apply quality standards

Quality

Management MEM15004B

Perform inspection

MCMS200A

Apply competitive Manufacturing Practices

Waste Reduction MSAPMSUP200A

Achieve work outcomes

MSACMT240A

Apply 5S procedures in a manufacturing environment

MSAPMOPS100A

Use Equipment

Technical Excellence

MSACMT220A

Apply quick changeover procedures

MSAPMSUP303A

Identify equipment faults

MSAPMSUP240A

Undertake minor maintenance

MSAPMSUP210A

Process and record information

Process Excellence MSAPMSUP300A

Identify and implement opportunities to maximise production efficiencies

MSAPMSUP280A

Manage conflict at work

Personal

Excellence

MSAPMSUP106A

Work in a team

TAADEL301A

Provide training through instruction and demonstration of work skills

MSAPMSUP390A

Use structured problem solving tools

Problem Solving

MSACMT230A

Apply cost factors to work practices

Business

Excellence

MSACMT221A

Apply Just In Time Procedures


Competitive Systems and Practices Principles

Principle No. 1 – Follow 5S Principles

Principle No. 2 – Good Team Culture

Principle No. 3 – Environment, Health & Safety

Principle No. 4 – Quality Management

Principle No. 5 – Solve Problems

Principle No. 6 – Total Productive Maintenance (TPM)

Principle No. 7 – Management Systems

Principle No. 8 – Continuous Improvement

Principle No. 9 – Customer Satisfaction

Principle No. 10 – Cost Effectiveness



Prepared by: Dr Joe Husidic, 11th of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSS403040A Facilitate and improve implementation of 5S, MSS402040A Apply 5S procedures



Prepared by: Dr Joe Husidic, 11th of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSS30312 Certificate III in Competitive Systems and Practices Units of Competency: MSS403013A Lead team culture improvement



Prepared by: Dr Joe Husidic, 11th of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSAPMOHS200A Work safely



Prepared by: Dr Joe Husidic, 11th

of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSACMT251A Apply quality standards



Prepared by: Dr Joe Husidic, 11th of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSAPMSUP390A Use structured problem solving tools




of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSS404083A Support proactive maintenance


Prepared by: Dr Joe Husidic, 11th of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSS30312 Certificate III in Competitive Systems and Practices Units of Competency: MSS403001A Implement competitive systems and practices, MSS402001A Apply competitive systems and practices


Principle No. 7 – Management Systems




Prepared by: Dr Joe Husidic, 11th of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSS403010A Facilitate change in an organisation implementing competitive systems and practices,

MSS403044A Facilitate continuous improvement through the use of standardised procedures and practices




of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSS403021A Facilitate a Just in Time (JIT) system, BSBCUS501B: Manage Quality Customer Service



Prepared by: Dr Joe Husidic, 11th of November 2012 MSS40312 Certificate IV in Competitive Systems and Practices & MSA31108 MSA30107 Certificate III in Process Manufacturing Units of Competency: MSS403030A Improve cost factors in work practices


Implementation Process

Long-term objectives of training initiative This training initiative should have a positive impact on your business in the long run. The expected long term benefits of this training initiative for each of the target groups (management staff, production staff) include the following: higher order thinking, a greater understanding of lean methodologies and how to apply them in different settings, and a heightened appreciation of general business principles which will serve the broader interest of all groups and the organisation overall.

Short–term objectives of training initiative The direct effect of this training initiative should include enhanced practical skills, up to date theoretical knowledge and a better attitude towards making the business more successful. The tool(s) to be used to measure any changes will be developed in partnership you’re your business. It’s expected that this training will improve the performance of participants by giving them a clearer understanding of your business long term goals and how what they will be learning, can be applied throughout the business to achieve those goals. Again, tools or KPI’s will be needed to measure expected outcomes.

Implementation Process Step No1: Set Up Process

- Information session for employees - Propose commencement & completion date - Prepare a delivery plan - Synchronize all qualifications - Prepare induction kits for trainees - Induct trainees: Enrolment form, Training plan, LLN test, Student Handbook

Step No2: Development of Resources Wiseman Institute is responsible for the development of resources for all qualifications. This includes a degree of contextualisation with company specific information, such as:

- Procedures, interesting cases, specific problems and improvement opportunities.

Step No3: Delivery of Training - Select most appropriate learning methods: small group discussions, visual learning tools and on the job coaching. - Agree on suitable assessment methods / tools format: questions (knowledge), demonstration (skills)

Step No4: Monitoring of progress: - Weekly reports / forward plans - Overall progress reporting: delivery of training and assessment progress - Trainers & Management meeting - Feedback from participants

As a result of this training initiative your company’s organisational capacity should be strengthened. This will be achieved through applying of what is learned in the training process.


Operational Management

Managing Director: Joe Husidic (BEng, MEd, PhD)

Finance Manager: Mina Husidic (BBus, CPA)

Assistant to Managing Director: Nik Payne (DipManag / DipCompMan)

Business Infrastructure & Risk Management: Sam Julardzija (BEng, Elec)

Business Development Analyst: Maria Tuai (AdvDipAcc)

Business Analyst & Company Compliance Officer: Kirstin Goldsworthy (Cert III BusAdmin)

Business Analyst & Finance Management: Anh Tran (BBus, Finances)

Customer Contact & Telemarketing: Caprice D’Cruz

Finance Officer: Wendy Tran (AdvDipAcc)

Junior Business Analyst: Lucy Liang

Project Officer: Joanna Wysocki BCommunication (Public Relations)

Project Officer - Resources: Adel Mujkanovic (AdvDipBus);

Project Officer: Kim Tran (BBus, Mark)

Administration Officer: Claire Buttigieg

Administration Officer: Tracy Morgan (Cert IV BusAdmin)

Administration Officer: Lisa Hammond (Cert III Call Centre)

Administration Officer: Rebecca Petersen

Administration Assistant: Lauren Turner


Corporate Educators

Alan Thexton (GradCert CM)

Alijen Isic (MSA41108)

Andrew Bergen (BEng, Mech)

Benny Xu

Bert Boribon (Dip HR, Dip Manag)

Bradley Schwartz (BEng, Mech)

Brad Donnini

Brad Knight (MechTrade)

Bruce Poling (Cabinet Maker)

Chris Matsias (Elec Trade)

Craig Ellis (BEng, Aeronautical)

Craig Driscoll (AdvDip Buss, AdvDip Manag)

Daniel Oldfield

David Smith (Mech Trade)

Don McPherson (QC & OH&S)

Eddie Bowen (BSc, Wood Work)

Esther Collier (QC, Glass Trade)

Frank Feng (Dip Engineering)

Gerard Marcus (Mech Trade & QC)

Gary Thomas (BSc)

Grant Connolly (Dip FoodProc)

Graeme Scott (Print Trade)

Gabriel Sitaru (BEng, Mech)

Hamish Campbell (BA)

James Cornwell (MBA)


Jay Giamini (B.Sc. M.Sc.)

John Hawke (GrDip Bus)

Jonathan Geister (DipBus, DipCompMan)

Karl Petreski (Dip Manag)

Lachlan Huynh (BEng, Mech)

Luke Watson (Cabinet Maker)

Natalie Friend (BEd; Logistics)

Nik Payne (Dip Manag)

Paul Niap (M.Sc, B.Sc,(Hons)MchEng)

Paul Mason (MBA & Print Trade)

Paul Vineet Singla (BEngMech)

Pardeep Sharma (BEng)

Peter Hawman MEd (AVET)

Richard O'Brien (BBus)

Richard Harrison (MechTrade)

Royce Swinbourn (BSc)

Rubin Sekuleski (Dip Manag)

Sani Stefanovski (BEng, MEng Ind)

Stephen Koklas(Dip MEng, GDip Ed)

Stephen Pilkington (Grad Cert Manag, AdvDip Mech Eng)

Steve Attard (BSc, Wood Work)

Steve Sartori

Soonlee Eu (BSc & Food)

Thinh Ngo (BEng, Mech)

Tony Camara

Vince Karabolat


For more Details Contact Dr Joe Husidic

Managing Director

31/180 - 194 Fairbairn Rd Sunshine West

Vic 3020 Ph: (03) 9314 2502 Fax: (03) 9314 2508

m: 0424 039 304 www.wisemaninstitute.com.au

Email: [email protected]

http://www.wisemaninstitute.com.au/

mailto:[email protected]

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