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T H E M O D E LI M P R O V I N GT O G E T H E R

O P E NM I N D S E T

Redesign offers an evidence based framework for innovation and a large suite of tools to ensure initiatives deliver better care, have strong sponsorship, are sustainable and integrated within the system.

Redesign promotes an enquiring and respectful approach, where innovation is practiced with empathy, transparency and the willingness to truly understand the best ways to make a real difference.

Redesign is a collaboration journey, bringing people together to deliver outstanding health care. Involving the end consumer in the process is critical to achieve better value care.

consumers lead the development of activities, products and services with appropriate advice and support

E M P O W E R

consumers co-lead the development, design, implementation and evaluation of activities, products and services

C O - D E S I G N

consumers are represented and can make recommendations and influence decisions

C O L L A B O R A T E

consumers are invited to provide feedback about products and services developed

C O N S U LT

consumers receive information about the group’s activities (e.g. by being subscribed to the mailing list)

I N F O R M

C O L L A B O R A T I O N ,I N N O V A T I O N ,

B E T T E R H E A LT H C A R E .

R E D E S I G NA M E T H O D O L O G Y F O R I M P R O V E M E N T A N D I N N O V A T I O N

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Used with permission: International Association for Public Participation

T O O L S A N D A C T I V I T I E SI N I T I AT I O N D I A G N O S T I C S S O L U T I O N S U S T A I N A B I L I T YI M P L E M E N T A T I O N

E X P L O R E T H E O P P O RT U N I T Y

∞ Case for change

∞ Goal

∞ Objectives and benefits

I N V O LV E P E O P L E

∞ The Team

∞ The Sponsor

∞ Stakeholders

∞ Consumers

P L A N T H E A P P R O A C H

∞ Project governance

∞ Scope

∞ Scheduling

∞ Risks and Issues

∞ Resources

∞ Communication Plan

∞ Project Budget

∞ Evaluation Plan

C A P T U R E D ATA

∞ Gap Analysis

∞ Quantative Data

∞ Qualitative Data

∞ Mapping

A N A LY S E F I N D I N G S

∞ Data Analysis

∞ Root Cause Analysis

∞ Theme analysis

S Y N T H E S I S E I N F O R M AT I O N

∞ Prioritising Key Issues

∞ Presenting Data

∞ Problem Statement

G E N E R AT E I D E A S

∞ Existing solutions

∞ Generating solutions

∞ Quick Wins

S E L E C T I D E A S

∞ Know the context

∞ Solutions Prioritisation

∞ Prototyping and Testing

D E S I G N S O L U T I O N S

∞ Enablers and Barriers

∞ Cost Benefit Analysis

∞ Solution statements

O P E R AT I O N A L I S E

∞ Change Definition

∞ Implementation Schedule

∞ Implementation Governance

∞ Change Management

I M P L E M E N T

∞ Go-Live

∞ Change Facilitation

∞ Active Sponsorship

∞ Monitoring and Adjustment

S U S TA I N T H E A P P R O A C H

∞ Sustainability

∞ Disinvestment

∞ Finalise the initiative

E VA L U AT E T H E I N I T I AT I V E

∞ Summative evaluation

∞ Lessons learned

S H A R E K N O W L E D G E

∞ Spread

∞ Publishing

∞ Scale up

A clear plan of what to achieve and how to get there.

O U T P U T

Agreed solutions to create better care, based on the

findings in the diagnostic and testing with stakeholders.

O U T P U T

A comprehensive and deep understanding of the

currentstate from different perspectives.

O U T P U T

Solutions have become the new way of working.

O U T P U T

Change is self-sustaining and can be adapted by others to grow beyond original scale.

O U T P U T