acquiring gen y customers through social media

23
www.digitalvidya.com Social Media Acquiring Gen Y Customers!

Upload: digital-vidya

Post on 06-May-2015

1.049 views

Category:

Business


2 download

DESCRIPTION

Interested in reaching out to Youth/Gen Y? Want to convert them to your customers? And even Brand Ambassadors? You will love this presentation shared at 8th India Marketing Summit by BIMTECH in association with PHDCCI in Delhi on Mar 14, 2014.

TRANSCRIPT

Page 1: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Social Media Acquiring Gen Y Customers!

Page 2: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Gen Y: Opportunity

Page 3: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Customer Acquisition

Influence Lead Sale

Page 4: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

FB: Can a Small Business generate $?

Page 5: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

25% Revenue through Facebook

facebook.com/Chumbak

Page 6: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

FB: Is it still possible to Engage?

Page 7: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Bewakoof: 18% TAT

facebook.com/Bewakoof

Page 8: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

SoMe: Can it be integrated into Offline?

Page 9: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Possible to convert a Frustrated Customer into a Brand Ambassador?

Page 10: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Ola Cabs

Page 11: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Ola Cabs

Page 12: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Page 13: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Full case study: http://bit.ly/ola-cs

Page 14: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Can Mobile add to the Magic?

Page 15: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

QR (Quick Response) Codes

Page 16: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

How about brands engaging with each other?

Page 17: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Page 18: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Page 19: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Page 20: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Page 21: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

What else is possible?

Page 22: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Ask Yourself!

Page 23: Acquiring Gen Y Customers through Social Media

www.digitalvidya.com

Thank You!

Let’s continue this conversation…

@MyDigitalVidya

On Social Media Off Social Media [email protected]

Leverage Digital Marketing for Incredible Growth? Join our upcoming Training!

http://www.digitalvidya.com