act local, think global: applying systematic screening to health services in central california,...
TRANSCRIPT
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Act Local, Think Global:
Irit Sinai, Ph.D.
THIS PROJECT WAS FUNDED BY THE OFFICE OF POPULATION AFFAIRS UNDER GRANT #FPRPA006055
Applying systematic
screening to health services
in central California
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Detects unmet health needs
Improves clinic efficiency
Engages patient as a partner
Developed by the Population Council; further tested by FHI
Tested in several developing countries
Systematic Screening
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Research Questions1. Does systematic screening increase:
• number of health services received in visit?• number of referrals?
2. Does systematic screening increase the proportion of:
• women coming in for diabetes referred to FP/STI?• men coming in for adult services referred to
FP/STI?• women coming in for FP/STI referred to diabetes
testing/services?
family planning diabetes care
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Study Design
Formative
Research
Paper Tool
Evaluation
EMR Evaluati
on• Patient in-depth
interviews• Provider in-depth
interviews• In-use testing
• Patient exit interviews
• Patient chart reviews
• Service statistics• Provider
shadowing• Provider in-depth
interviews• Cycle time
• Patient exit interviews
• Patient chart reviews
• EMR reports• Provider shadowing• Provider in-depth
interviews• On-site technical
assistance
YEAR 1 YEAR 2 YEAR 3
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Fidelity of the Intervention: Shadowing
Results
All providers demonstrated good compliance with the systematic screening protocol, but some challenges were identified, especially in clinics with high patient volume
Scheduling same day additional services was sometimes a problem
Time constraints in balancing this new patient care activity with other duties
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Exit interview resultsClient profile Year-3 endline
n=273Mean age% female% High school or college education% Spanish speaking
3488%60%52%
Utilization of additional servicesIn year 3% clients who received services in addition to those they came for increased from 28.1% to 28.8%% of people who received nutrition and weight services (who did not come for these services) increased from 4.3% to 13%
Services clients want Year 2 endlinen= 332
Nutrition/weight managementDiabetesBirth control
30%19%15%
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Mean number of services received in a single visit
Year 2# increased slightly from baseline to endline in intervention clinics# significantly decreased from baseline to endline in control areas
Year 3# significantly increased, form 1.43 to 1.65
Mixed results with respect to specific services• Significant increase in nutrition and weight services• No significant change in family planning and STI
services
Patient chart review results
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Opinions of Clinic Staff:Results of In-depth Interviews• Recommended it be
continued and expanded• Simple to implement and
well-received• Raised patient awareness
of available services• Increased provider
understanding of patient needs
• Improved patient - provider communication
“I was surprised that it was so well
received by patients, and how
frequently they were interested in further services.”
www.gvhc.org
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Systematic Screening
Implementation Tips for Success
o Determine which services are utilized, and which are underutilized
o Study patient flow, Involve staff in design and include incentives to sustain compliance
o Pre test process and toolo Provide training,
support, supervision and monitoring during start-up
o Include activities to ensure staff feel comfortable providing the additional services
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ConclusionAs a model to address multiple needs during a single visit, integration of systematic screening into a linked EMR template is a promising patient-centered approach to increase use of underutilized services
Thank you! www.irh.org
www.gvhc.org
Irit Sinai, [email protected]