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Renovated Action Plan AG C2 2018-2020 1

Action Group C2 Development of Interoperable and Independent Living Solutions

Renovated Action Plan 2018-2020


History

Version Date Changes made Modified by

0.1 20.11.2018 Template Funka team

0.2 22.11.2018 Revised template Funka team

0.3 28.12.2018 Initial version for AG C2 AFEdemy / AGE

0.4 14.02.2019 Domains and partners input AFEdemy / AGE

0.5 22.03.2019 Quality review Fundación CTIC

1.0 16.04.2019 Final review and submission AFEdemy / AGE

1.1 05.06.2019 Final quality review Funka team


Authors

Action Group Chair of the coordination team:

Javier GANZARAIN

Action Group members and candidates to coordinate the renovated AG: Raffaele CATONI Gil GONÇALVES

Nicolai KOBLIAKOV Juan MONTALVA Jimena PASCUAL Ignacio PEDROSA

Oscar ZANUTTO

With many thanks to all the AG C2 Partners who provided inputs, data and suggestions for this publication.

Disclaimer

The information and views set out in this publication are those of the authors and do not necessarily reflect the official opinion of the Commission. The Commission does not guarantee the accuracy of the data included. Neither the Commission nor the Action Groups may be held responsible for the

use which may be made of the information contained therein.

Reproduction is authorised provided the source is acknowledged.


Table of contents

HISTORY .............................................................................................................................................2

TABLE OF CONTENTS ..........................................................................................................................4

LIST OF FIGURES .................................................................................................................................5

LIST OF TABLES ...................................................................................................................................6

EXECUTIVE SUMMARY .......................................................................................................................7

1. BACKGROUND AND CONTEXT ....................................................................................................8

2. INTRODUCTION TO THE ACTION GROUP AND THE ACTION PLAN ..............................................9

2.1. THE ACTION GROUP C2 ................................................................................................................ 9

2.2. THE RENOVATED ACTION PLAN .................................................................................................... 11

3. OBJECTIVES .............................................................................................................................. 13

3.1. GENERAL OBJECTIVES .................................................................................................................. 13

3.2. SPECIFIC OBJECTIVES ................................................................................................................... 17

3.3. IDEAS FOR COLLABORATIVE WORKS ............................................................................................... 20

3.4. IDEAS FOR SPRINTS ..................................................................................................................... 20

4. ACTIVITIES, SPECIFIC RESULTS AND IMPACTS .......................................................................... 22

5. TIMING OVERVIEW .................................................................................................................. 35

6. GOVERNANCE AND COORDINATION ....................................................................................... 38

6.1. ROLE & RESPONSIBILITIES OF ACTION GROUP MEMBERS ................................................................... 38

6.2. ROLE & RESPONSIBILITIES OF ACTION GROUP COORDINATORS ........................................................... 38

6.3. ROLE & RESPONSIBILITIES OF THE EUROPEAN COMMISSION .............................................................. 38

I. LIST OF ABBREVIATIONS .......................................................................................................... 39

II. LIST OF CONTRIBUTING PARTNERS .......................................................................................... 41


List of figures

Figure 1: EU Priority areas for the transformation of health and care in the Digital Single Market....... 8

Figure 2: General objectives defined by Action Group C2 related with EU priorities in the DSM ........ 13


List of tables

Table 1: General and specific objectives linked to the objectives of the Digital Transformation of Health and Care ................................................................................................................................................ 17

Table 2: Activities, results and impacts ................................................................................................. 22

Table 3: Abbreviations ........................................................................................................................... 39


Executive summary

Innovative approaches, methods and solutions, including social innovations and ICT developments,

are essential if society is to support and enable people to live independently in their own home and

to remain physically and mentally active as they age. In this vein, the specific goal of C2 Action Group,

since 2012, has been the “Development of interoperable independent living solutions, including

guidelines for business models – extending active and independent living through open and

personalised solutions supported by global standards, validated implementation of interoperable

platforms and new evidence on the return on investment”.

The focus of the C2 Action Group targets one of the main priority areas situated under Pillar C of the

Strategic Implementation Plan for EIP on AHA, namely, to enhance the deployment and take-up of

interoperable and independent living solutions based on open standards.

The Action Group has gathered 165 commitments involving 80 regions and providing essential input

to the creation of a new market for cost-effective products and services for older people, helping

them to live a more active and independent life.

In addition, by providing practices, C2 members have inspired different stakeholders to:

● contribute to the development and elaboration of guidelines on how to implement

innovative procurement;

● facilitate standardisation of AHA technologies and the debate on privacy aspects to support

upscaling of AHA technology;

● endow the development of knowledge for personal user experiences;

● and aided to the development of new business models based on interoperable solutions,

building on experiences and results available.

Based on those milestones, the group has been evolving in its objectives and actions in response to

societal challenges, policy strategic actions. In this renovated action plan, general objectives and

activities associated to those follow a close alignment with the European Union policy priorities and

notably the transformation of health and care in the DSM. Based on this, the renovated action plan

has identified three transversal and interconnected pillars (identified as general objectives), to

pursue and plan future work of the AG:

● PEOPLE: Foster discussion on open solutions for personalised social and health care in AHA.

● DATA: Access to and use of social and health care data for AHA across borders.

● MARKET: Implementing and scaling up of open solutions/platforms for AHA.

This document reflects the revised agenda for the development of Action Group C2 main goals and

actions until 2020.


1. Background and context

The European Commission launched the pilot European Innovation Partnership on Active and

Healthy Ageing (EIP on AHA) in 2010 under the Europe 2020 Flagship Initiative Innovation Union. The

partnership brings together public and private stakeholders across boards and sectors to accelerate

the uptake of innovation, with the goal of increasing by two years the average healthy life years of

EU citizens by 2020.

With this Strategic Implementation Plan delivered on 17th November 2011, the Steering Group (SG)

of the EIP on AHA (the Partnership) delivered its rationale, vision and suggestions for addressing the

challenge of innovation for active and healthy ageing. The Partnership aims to identify and remove

persisting barriers to innovation across the health and care delivery chain, through interdisciplinary

and cross-sectoral approaches. The Partnership has identified a limited number of actions split into 6

actions groups which have started in 2012 and delivered measurable outcomes within the 2012-2015

timeframe. Each group then issued renovated action plans for the period 2016-2018 and continued

to work. This is now the third renovation phase which covers 2019-2020.

Figure 1: EU Priority areas for the transformation of health and care in the Digital Single Market


2. Introduction to the Action Group and the Action Plan

This introductory section structured into 3 sub-sections introduces the Action Group as it is now and

the renovated Action Plan 2018-2020.

2.1. The Action Group C2 The objective of the C2 Action Group is to develop interoperable independent living solutions,

including guidelines for business models. This should boost the deployment of open and personalised

solutions supported by global standards, the validated implementation of interoperable platforms

and new evidence on the return of investment, helping to promote active and independent living.

The Action Group has gathered around 165 commitments involving 80 regions and can provide

essential input to the creation of a new market for cost-effective products and services for older

people, helping them to live a more active and independent life.

Main achievements 2016-2018

Action Group C2 carried out its activities according to four strategic objectives, namely: 1) Contribute

to the development and elaboration of guidelines on how to implement innovative procurement,

building on the results available; 2) Facilitating standardisation of AHA technologies and the debate

on privacy aspects to support upscaling of AHA technology; 3) Contributing to the development of

knowledge for personal user experiences, building on the results available and 4) Contribute to the

development of new business models based on interoperable solutions, building on experiences and

results available.

Specific outcomes achieved by the working groups involved in C2 can be summarised as follows:

● The Personal User Experience (PUX) working group was launched in February 2016 at the

EIP on AHA Conference of Partners. It then held regular monthly meetings (most of them by

web conferencing) until March 2018. During this two-year period, the PUX working group

reviewed several sets of personas, devised a set of scenarios, conducted two rounds of

showcase competitions, and developed the “Personal User Experience (PUX)

Recommendations and Lessons Learned” booklet. On June 27, 2018, the working group

finalised its work by holding a public webinar on this document. Other Action Groups and

Reference Sites are welcome to use these recommendations for their work and ask members

of the working group for their support in applying them.

● The Privacy Preference Terms in Active and Healthy Ageing working group was formed as a

collaborative working group between the C2 and D4 Action groups, as a follow-up to the

joint C2/D4 workshop at the Conference of Partners in Brussels in February 2018. Between

February and July 2018, through regular bi-weekly meetings, the group identified a set of 15

use cases, categorised them, defined “setup questions” for privacy preferences, and

developed the EIP on AHA Privacy Preferences for Active and Healthy Ageing booklet as the

resulting publication. This work was finally presented in a public webinar on September 20,

2018. Other Action Groups and Reference Sites are welcome to use these recommendations

for their work and ask members of the working group for their support in applying them.


Moreover, over the last two years, C2 members have carried out their activities around six

collaborative works (CW) jointly with the D4 Action Group. These have allowed to achieve a broad

number of achievements during this period:

● CW1 on User privacy preferences on AHA: the EIP on AHA Privacy Preferences are not

intended to replace or overlap with the existing legislative rules, but to work as a useful tool

to collect the user’s preferences about how their data are processed across application and

platform ‘borders’. On the one side, this means that a user’s personal privacy settings may

further restrict a system’s data processing capabilities, even beyond what data protection

laws would allow. On the other side, data protection laws must always be observed,

regardless of a user’s personal preferences on privacy. The booklet “EIP on AHA Privacy

Preference terms in Active and Healthy Ageing (AHA)” presents a set of 31 privacy preference

terms. It is based on a set of 15 AHA use cases, assembled by the working group from various

sources.

● CW2 on Personalising eHealth services on the basis of individual motivation: this CW

worked on the creation of an “EIP on AHA Profiling Motivation Application prototype”. The

application has been available online since August 14, 2018 for test purposes in two versions:

an installable version and a browser version.

● CW3 on AFE and independent living solutions based on blockchain technologies: the

objective of this group was to raise awareness in the EIP on AHA community about the

potential of blockchain technology use in AHA. The working group was formed by 13

members from eight entities from four countries (Denmark, Germany, Italy, and Spain). The

planned work was structured in two phases. The first phase was dedicated to the

development of a video-tutorial on blockchain that highlighted real examples of blockchain

apps in such sectors as mobility and safe environments in buildings. The second phase was

focused on discussion among working group members about the potential applications of

blockchain in the eight areas of Age-Friendly Communities (defined by the WHO). This

collaborative working group finished its work by the end of October 2018, with the issuing of

a brochure presenting its conclusions.

● CW4 on EIP on AHA - EIP SCC coordination working group: this cooperation was initiated

with the ambition to ensure an alignment of the policy priorities and recommendations of

these two European Innovation Partnerships as well as to avoid duplication of work

(especially when it comes to transversal challenges such as standardisation). This group took

up a joint proposal made by Action Group C2 and D4 partners involved in the PROGRESSIVE

project consortium and the CEN-CENELEC-ETSI Sector Forum on Smart and Sustainable Cities

and Communities (SF-SSCC). The coordination working group was composed of 33 members

aimed at facilitating the mutual contributions of partners from both EIPs to activities and

work items of common interest (first and foremost: standardisation). It also ensured that

progress made in each EIP reflected one another. The CW met twice virtually mainly to

discuss issues in relation to the standardisation and policy initiatives at the crossroads of

smart and age-friendly communities. A workshop called “Matching AAL projects with

European and international agendas for smart, sustainable and inclusive development” was

organised by the CW at the AAL Forum 2018. It explored the interactions between different

layers impacting the way older persons age in our societies, covering issues ranging from

research and innovations projects to digital standards and policy frames. Finally, the CW

contributed to several rounds of consultations with a view to kick off a general reflection on


how to better align smart and sustainable cities’ agendas with the active and healthy ageing

agendas. The aim was to make sure that ageing is better integrated in discussions that were

not directly linked to it originally. This is notably the case for the Integrated Planning Guide

that the EIP SCC is working on and discussions within the Sector Forum on Smart and

Sustainable Cities and Communities (SF-SSCC).

● CW5 on the caregivers’ role in ICT development and exploitation for AFE: gains in

productivity, lower stress levels and the relief of burdens in the work environment are some

of the benefits that technology can bring to caregivers’ lives. Caregivers’ involvement and

participation in the design and development of age-related technological solutions (through

a co-creation process) can have a relevant impact on technology’s successful route to

market. The analysis of existing approaches and challenges around this theme led to the

development of a methodology composed of a four-step list of actions that should be

addressed during the life cycle of ICT development projects. The aim is to maximise the

engagement of caregivers at all stages of development until a product reaches the market.

This easy-to-apply method can be used by different stakeholders during the development of

new technological solutions and the validation of corresponding business models. The

proposed guidelines do not require major adjustments to existing approaches. By presenting

a simple structure, they can add significant benefits to the current practice and enhance the

added value and market acceptance of new solutions/products. Between April and August

2018, the CW developed a green paper called “Caregivers’ role on ICT for AFE”. It was the

starting point for an open consultation on practices and policy recommendations to

strengthen the engagement of caregivers in the development process of ICT-based solutions

for AFE.

● CW6 on Smart-Healthy Age-Friendly Environments: right after the launch of the CW in

March 2018, the Thematic Network on Smart-Health Age-Friendly Environments was

launched by DG SANTE on 10th April 2018 in Brussels. The group was called SHAFE. SHAFE

aimed to discuss and facilitate the creation of healthy and friendly environments for all ages

through the use of new technologies as a priority in 2018, so as to produce a comprehensive

and participatory Joint Statement. In more concrete terms, it intended to highlight the

importance of people and places in the creation of quality digital solutions for eHealth and

mHealth that are still accessible to all. The main aim was to value the person as a central

element in the whole process of digitisation. This Thematic Network aimed to create a high-

level political alignment among different networks and initiatives for age-related themes. It

was aligned with the EU’s Health Priorities in creating synergies to increase quality,

innovation and sustainability for the implementation of better health and care systems,

economic growth and sustainable health, similar to the Blueprint on Digital Transformation

of Health and Care.

2.2. The renovated Action Plan For the 2019-2020 period, the C2 Action Group will pursue different activities which draw on the

experience and knowledge acquired in previous years to bring forward a set of three strategic

objectives based on the following rationale:

● To align with the policy priorities of Digital Transformation of Health and Care in the Digital

Single Market.


● To identify interdisciplinary topics what helps to wake-up interest of the community and to

promote cross-fertilisation and cross involvement between sub-groups but also with other

AGs.

● To reduce the number of sub-groups to 3 transversal and interconnected main pillars:

PEOPLE, DATA and MARKET, fostering a cross-fertilisation between them.

The activities linked to previous rationale are aimed at the final dissemination of the achieved results

among the diverse stakeholders in order to influence policies and stakeholders.


3. Objectives

In pursuing the general goals of the EIP on AHA to improve quality of life, increase systems and

services innovation, sustainability, interoperability and scalability and increase the EU economy’s

competitiveness, the Action Group is working together to foster the development and the diffusion

of independent living solutions based on open standards.

On the base of the previous cooperation and rationale for AG C2 and according to the expertise areas

of the group, ideas scattered and worked as base for collaborative work, identifying three transversal

and interconnected pillars (identified as general objectives), aligned with the three DSM priorities, to

pursue and plan the future work of the AG:

Figure 2: General objectives defined by Action Group C2 related with EU priorities in the DSM

3.1. General objectives

General Objective 1 (PEOPLE):

Foster discussion on open solutions for personalised social and health care in

AHA.

ADDRESSED TOPICS: User experience (UX), acceptance of technology, role of

caregivers, privacy, best practices, evidence-based approaches, research and

innovation, dissemination, co-creation processes, personal and social

rewarding systems.

The development of innovative solutions provides the opportunity to deliver

better care and services for the older people and their caregivers and the chance of better

connecting end-users with care providers and caregivers. In order to efficiently tackle societal issues


and needs connected to the ageing of the population, like need for care and assistance, isolation,

frailty, care management, etc. further joint actions are still needed.

There are some crucial topics that need to be addressed in order to promote a collaborative

discussion at a European level about new solutions, capable of reducing the effect of these

challenges both at a local and societal level:

● Older people often show some reluctance to use technology due to their lack of “digital

literacy” and trust in new devices, seen often as unreliable or too hard to master in their use.

There is then the need for designers, developers and service providers to cooperate in order

to make user experience (UX) with services and devices more appealing and also promote

the acceptance of technology. These requirements should be taken in account, along with

needs and expectations of end users when outlining the initial concept and also during the

iterative design process. Better results on acceptance, also by stakeholders, caregivers and

all future users, can be achieved by engaging all these players from the beginning, through

informal and open approaches. This will make people feel more comfortable and willing to

share suggestions and more intimate and relevant needs.

● Caregivers may also play a role in the adoption and use of technological solutions, so it is

important to involve not only the older people, but also other key actors in their life, that

might bring a fruitful contribution in the design process, promoting a co-creation approach in

the design process. This cooperation should start at the beginning of the designing phase

making easier to satisfy both recipients’ expectations and caregivers’ (formal/informal)

needs, through intuitive and accessible interfaces designed for all and making the solution

customisable and easy-to-use.

● To foster and sustain this process it is also fundamental to tackle and solve all relevant issues

connected with end users’ privacy concerns, since it might affect the adoption or the

acceptance of such solutions. This can be done by making privacy settings clear and treating

data in a safe and secure way.

● It is needed a call to action to stakeholders involved in the innovation process in AHA in order

to share best practices and evidences supporting the effectiveness of approaches and

techniques aimed at developing and designing solutions. Amongst approaches worth

investigating, it is important to mention the use of token and reward systems both at a

personal or societal level to encourage the use of services or solutions. Stakeholders are also

needed inside the iterative process of testing and validating the solution that we are

designing.

● New solutions must take in account who the final users will be and possibly involve them in

the (co) creation process, in order to elicit preferences, discover issues and latent needs and

deliver solutions that match with the users’ expectations, increasing their adoption and

diffusion.

● Research and innovation are still needed in order to obtain evidence supporting practices,

interventions and design processes that favour better outcomes. Furthermore, it is important

to jointly organise events connected to results and dissemination of practices like

international forums, meetings, webinars and roadshows. Dissemination events and sharing

of results should start along with the co-creation process, in order to increase the chance to

get more valuable feedbacks from stakeholders.


General Objective 2 (DATA):

Access to and use of social and health care data for AHA across borders.

ADDRESSED TOPICS: interoperability and privacy, ethical issues, data and

data analytics, standards, secondary use of data, disruptive technologies.

Most citizens are unable to access their health social and health care both

within their own country as well as across borders and initiatives to gather

data to support and implement AHA policies remain fragmented. To

overcome these shortcomings, in the framework of its objectives, some

topics must be outstanding and analysed in order: (i) to develop and disseminate a common vision of

social and health data sharing and exchanging across borders, especially enhancing the discussion on

user data sharing through digital tools with respect to legal, ethics, and privacy issues, and (ii) to

define a new legal and ethical scheme for secondary use of health and care data.

To aim these goals, it is considered necessary to go along a process where:

● Analyse strengths, weaknesses, opportunities, and threats as well as previous European

previous policies, initiatives and projects considering legal, ethics, and privacy issues on

primary and secondary use of health and care data.

● Get a multidisciplinary vision from different partners profile participation considering all

these issues.

● Highlight the potential of disruptive technologies.

Furthermore, and as a crosswise feature, it must be specially considered to enrol EIP on AHA

stakeholders in the identification of good practice related to non-digital best practices considering all

legal and public policy, and ethical implications to boost the transformation of health and care

through data access and sharing across borders.

These goals are proposed to be covered along the next period (2019-2020) based on several specific

activities defined below.

General Objective 3 (MARKET):

Implementing and scaling up of open solutions/platforms for AHA. Access to

and use of social and health care data for AHA across borders.

ADDRESSED TOPICS: pilots, social/technical/organisation business models,

PPI/PCP, investment, ROI, projects, sustainability, implementation/scale-up,

public/private market, potential/real impact. SROI. KPI to make B

sustainable. Engagement/awareness increase of stakeholders (including

policy makers).

Implementing and scaling up of open solutions/platforms for AHA is one of the 3 important

objectives of renovated action plan of AG C2 for 2018-2020. It’s evident now that traditional models

of implementing of successful models (including business ones) of social care (public calls, grants,

etc) don’t work efficiently, and this not only in Europe. Unfortunately, the recently born methods

(PPPs, PPIs, SROI measurements) have not changed the elderly care landscape in Europe yet.


In the previous period, the Action Group C2 has started the work to identify the successful pilot

projects of elderly care born buy non-governmental, mainly business players. In the next period

(2019-2020) AG C2 is going to pay more attention to identifying the barriers: (i) for duplicating pilot

business projects, (ii) for scaling up of successful elderly care good practices already existing in

Europe.

To address these goals, the sub-group MARKET is going:

● To identify the reasons why Innovative Public Procurement is not often launched by Public

Administrations and Municipalities.

● To draw-out the guidelines and standards to easily combine a variety of solutions for

communication between ICT developers, Municipalities and Social Care operators.

● To share the positive experience of several Municipalities and private care suppliers of

alternative to traditionally recommended Innovative Public Procurements for ICT

independent living solutions, while Municipalities act as Public Administrations.

● To concentrate the positive practices in “persuasive systems” (technologies that aim to

change the end-user behaviour or attitude, like eating healthier or increasing physical

exercise).

● To deliver to business players the clear frameworks of measurements of SROI.

● To draw-out the clear vision of ways of increase of engagement of different stakeholders,

including policy makers.

● To pay attention to the verge business-to-state landscape of New European countries.

● To improve spontaneous coordination inside society/organisation to get market

satisfaction/safe money by facilitation autonomous coordination and problem solving at local

level.

● To demonstrate how community-based interventions could generate social and economic

value in terms of cost saving opportunity for the Public Health investors.

● To facilitate the awareness and the adoption, by policy makers and managers, about

investing in innovative care pathways based on evidence of new business models for

sustainability and for Scaling up social/digital innovation.

● To collect the EU Projects and successful care histories and to share them around EU sites as

roadshow, event to show BM experiences.

● To launch call for endorsements about the innovative ICT driven business care models.

To define simple but powerful standards in ICT adoption that's good be used in PCP and mainly in public tenders.

These topics and the strategic and specific objectives are planned to be addressed on a two years

framework. They are listed below.


3.2. Specific objectives Each general objective has been investigated by the AG in order to identify more specific objectives.

These objectives, which are linked to the objectives of the Digital Transformation of Health and Care,

are supposed to provide more concrete issue to tackle in order to achieve more general objectives

with practical goals.

Table 1: General and specific objectives linked to the objectives of the Digital Transformation of Health and Care

Link with Digital Transformation of Health and Care objective

General objective (GO) Specific objective (SO)

Citizens' secure access to and

sharing of health data across

borders

(GO1 PEOPLE) Foster

discussion on open solutions

for personalised social and

health care in AHA

SO1.1 Contribute to deliver a

standardised level of data

protection for ICT

implementation in care

innovation within the AHA

stakeholders according to

GDPR regulations

(GO2 DATA) Access to and

use of social and health care

data for AHA across borders

SO2.1 Identify strengths,

weaknesses, opportunities,

and threats (SWOT) related to

data sharing and exchanging

across borders

SO2.2 Identify European

previous policies, initiatives

and projects with evidence-

based secure access to and

sharing of health data across

borders

Digital tools for citizen

empowerment and person-

centred care

(GO1 PEOPLE) Foster



health care in AHA

SO1.2 Contribute to the

identification of experience-

based best practices in service

design (especially in form of

co-design) that promote the

acceptance and the adoption

of ICT healthcare solutions

SO1.3 Contribute to identify

the best tools to evaluate

user experience (UX) while

using services, devices and

solutions



identification of strategies

fostering the development of

“self-organising system”

dynamics in services provided

by healthcare organisations

and public authorities

(GO3 MARKET) Implementing and scaling up

of open solutions/platforms

for AHA

SO3.1 Self-organised Care

Model Testing

SO3.2 Increase the policy

making awareness about

innovation in care

SO3.3 Launch of a call for

endorsements about

innovative ICT driven business

care models

SO3.4 Innovative Business

Model Marketing and cost

analysis parameterisation

SO3.5 Standard tender

requirements for the

adoption of innovative ICT

solution in care

SO3.6 Draw-out the

guidelines and standards to

easily combine a variety of

solutions for communications

between ICT developers,

Municipalities and Social care

operators

Better data to advance research,

disease prevention and

personalised health and care

(GO1 PEOPLE) Foster



health care in AHA

SO1.5 Improve the know-how

and the awareness in terms of

best ended or ongoing EU

projects and initiatives on

health record data

trustworthiness and

cybersecurity and ICT


solutions also aiming at early

detection, monitoring and

prevention




SO2.3 Raise awareness on the

potential of disruptive

technologies (such as

blockchain, big data analytics,

Internet of Things, virtual

reality, augmented reality,

artificial intelligence,

algorithmic techniques,

simulations and gamification)

to ensure secure and private

social and health data sharing

and exchanging across

borders

SO2.4 Analyse the legal,

ethics, and privacy issues on

secondary use of health and

care data

Non-Digital Transformation of

Health and Care Objectives* (GO1 PEOPLE) Foster



health care in AHA


production of a collection of

solutions (also non-digital

ones) and strategies

promoting self-care

management in the older

people

SO1.7 Investigate the

effectiveness of particular UX

design experiences to foster

motivation and promote their

testing and further evaluation

in order to make them best

practices in healthcare

services

SO1.8 Promote and foster the

dissemination at EU level of

the data and results collected

by the AG





SO2.5 Enrol new partner

profiles (lawyers, public

servants, philosophers,

sociologist, political scientist)

to enrich the discussion about

the implication of the digital

transformation on real

context

SO2.6 Detect non-digital best

practices aimed to reduce the

negative outcomes from the

main legal, ethics, and privacy

issues on personal digital data

managing

SO2.7 Offer a

multidisciplinary vision of

access to and use of social

and health care data for AHA

across borders

*: Topic not linked to the priorities of the DSM, but identified as relevant to the future work of the

AG C2, and therefore indicated in this table.

3.3. Ideas for collaborative works

Ideas for collaborative works will be considered after new partners enrolment as a result of the call

for commitments and checking of the renovated Action Plans of all EIP on AHA AGs.

3.4. Ideas for sprints

Sprint 1: Development of “Road- map for aged- care operator of implementing of ICT solutions

(based on AAL- developed example) in Eastern- European Municipality.”1

How a Municipality can foster the implementing of ICT solutions by PME Senior Care Operators. Based

on successful experience of Riga City Hall and Senior Group.

Description: This sprint will use as basics the outcomes of successful Workshop “Why regions choose

the ICT solutions” performed by Senior Group, Cogvis and Municipality of Riga in Bilbao, on

25/9/2018. It will consist of 2-days Workshop and of working visiting session in “Senior Group” Riga-

based Smart Home Care “Age - in - Place” pilot solution MAMA-OK with participation of ICT

manufactures, municipalities, operators and speakers from different European countries, some of

them current partners of AG C2.

The sprint will integrate the participants, players, ideas and outcomes of the groups C2 and D4.

1 https://docs.google.com/document/d/19x2qBetFTq0fo_D36LenJgYjCBg1dYeNbTlqFJFjHS4/edit?usp=sharing

https://docs.google.com/document/d/19x2qBetFTq0fo_D36LenJgYjCBg1dYeNbTlqFJFjHS4/edit?usp=sharing




Expected Outputs:

● the road- map for aged- care operator and municipality for implementing of ICT solutions

(based on AAL- developed example) in municipality. The special attention will be put to

creating of

● list of persuasive arguments to be used by entrepreneur to persuade municipality to support

the ICT innovation and

● the argumentation for aged person to use it (based on prototype of developed APPlication).

These objectives are completely in line with the strategic goal advance of digital innovation uptake in

the AHA across the EU.

Workshop (as the main element of sprint) will try to operationalise the theoretically possible

interaction of all its four elements. We believe that ‘laissez faire’ regime, where industry, based on

the feedback from Media/civil society is leading the innovative capacity in the presented framework,

ruled by municipality and academia provides support in terms of knowledge is more useful than

“statist regime” where government leads by driving the innovative capacity of industry, or than

“balance regime” where the universities play the most important role.

We invite the representatives of all the 4 elements of the system: industry, academia, state

(municipality) and media/civil society as speakers and members of working sessions for our

workshop.

Geographical coverage:

Riga is the biggest city of the Baltic countries (Estonia, Latvia, Lithuania). Currently there are no RS in

any of these countries. We work to assure the fact that the successful experience of Senior Care PME

of cooperation with city halls of Tallinn, Vilnius and other Baltic cities will be presented there and the

participants of many Eastern European countries, mainly from North (Estonia, Latvia, Lithuania,

Poland) to take part in a Workshop.


4. Activities, specific results and impacts

Activities to be undertaken to progress on the Action Plan are numerous and will involve different

resources and actors and will be common to different objectives. They cannot be displayed to its

whole extension in this document. As a result of these activities several results will be achieved.

What follows is a list of key activities that will be carried out by the partners to develop the plan and

a list of the expected tangible results and impacts that different partners have committed to obtain.

Table 2: Activities, results and impacts

General objective 1: Foster discussion on open solutions for personalised social and health care

in AHA

Specific objective 1.1: Contribute to deliver a standardised level of data protection for ICT

implementation in care innovation within the AHA stakeholders according to GDPR regulations

Lead partner: ISRAA

Contributing partners: Fundación CTIC, Quirónsalud, UPM

Activities Results Impacts

Activity 1.1.1

Gathering all EU GDPR

guidelines related to the use

of ICT in eHealth and

mHealth analysing the

known hazard points and

avoidable system fallacies

Result 1.1.1.1

Development of a checklist

for GDPR compliance as a

tool for AHA stakeholders

willing to adopt ICT solutions

in projects or in healthcare

service delivery

Impact 1.1.1.1.1

Increased awareness in ICT

implementation according to

GDPR requirements.

Impact 1.1.1.1.2

More agile development and

deployment of solutions in the

field of AHA.


in AHA

Specific objective 1.2: Contribute to the identification of experience-based best practices in

service design (especially in form of co-design) that promote the acceptance and the adoption of

ICT healthcare solutions

Lead partner: ISRAA

Contributing partners: AFEdemy, Fundación CTIC, Quirónsalud, UPM


Activity 1.2.1

Diffusion and dissemination

of the main results and best

practices identified along the

various activities of the AG,

Result 1.2.1.1

Creation of a white paper

containing all the best

practices, suggestions and

success case histories

Impact 1.2.1.1.1

Diffusion of proven effective and

efficient best practices among

stakeholders, care providers

(both public and private) and

local authorities.


its collaborative works and

partners.

gathered and subsequent

open online distribution.

Result 1.2.1.2

Broadcasting of a webinar

(or series of webinars)

presenting the work of the

AG, its framework and

outputs.

Impact 1.2.1.2.1

Growth in number of policy

recommendations related to the

results gathered by the AG in

AHA-related projects

requirements at EU level.


in AHA

Specific objective 1.3: Contribute to identify the best tools to evaluate the user experience (UX)

while using services, devices and solutions

Lead partner: ISRAA



Activity 1.3.1

Open call to share

experiences from

stakeholders and healthcare

innovators shedding light on

elements of co-design

facilitating acceptance and

adoption of ICT solution.

Result 1.3.1.1

Share partners experiences

in an open repository in

order to facilitate the

identification of relevant

features for implementation

and literature reviews of

evidence-based solutions.

Impact 1.3.1.1.1

Increased adoption of practices

that foster the realisation of

services and digital tools for the

older people.

Impact 1.3.1.1.2

Reduction of the digital divide

connected to healthcare

services, improvement in service

deployment, reduction of costs

for both the older people and

the health and care authorities


in AHA

Specific objective 1.4: Contribute to the identification of strategies fostering the development of

“self-organising system” dynamics in services provided by healthcare organisations and public

authorities

Lead partner: ISRAA



Activity 1.4.1 Result 1.4.1.1 Impact 1.4.1.1.1


Search and identification of

good practices fostering the

adoption of “self-organising

system” dynamics and service

design practices aiming at the

creation of a “self-organising

service”.

Initial collection of strategies

from partners, healthcare

and public authorities’

experiences and literature

review.

Increasing interest from

organisations and institutions in

the topic of self-organisation in

healthcare and growth in

relative debate.

Result 1.4.1.2

Creation of an open

repository of effective

practices and case-reports of

successful implementations.

Impact 1.4.1.2.1

Increasing commitment from

stakeholders around Europe to

test practices and share results

with the international

community.

Result 1.4.1.3

Drafting of a white paper

enlisting possible benefits for

private and public bodies

deriving from the

deployment of “self-

organising services”.

Impact 1.4.1.3.1

Diffusion of “self-organising”

services due to the increasing

evidence supporting their

efficacy and economic

convenience.


in AHA

Specific objective 1.5: Improve the know-how and the awareness in terms of best ended or

ongoing EU projects and initiatives on health record data trustworthiness and cybersecurity and

ICT solutions also aimed at early detection, monitoring and prevention

Lead partner: ISRAA



Activity 1.5.1

Mapping the existing EU

projects results in terms of

IoT, ICT and AI

trustworthiness in terms of

software development,

implementation, efficacy and

efficiency of the solutions

adopted.

Result 1.5.1.1

Generation and fuelling of an

online “one stop shop”

containing a collection of

projects websites, main

related deliverables and

documents underlining the

implementation context,

benefits and challenges

related to the practice,

desired and undesired

outcomes and outputs, etc.

Impact 1.5.1.1.1

Diffusion and adoption of useful

and tested tools among

developers, care providers,

policy makers, stakeholders in

the field of AHA for the use of

ICT solutions.

Impact 1.5.1.1.2

More efficient deployment and

scaling up of proven-efficient

technologies and ICT solutions.



Collect evidence from past

and current projects involving

the use of IoT, assistive

technologies and wearables

to prevent disease, monitor

chronic conditions and detect

signs of diseases earlier

Creation of a subcategory in

the aforementioned “one

stop shop” dedicated to

evidence from the use of ICT,

IoT, etc. in healthcare to

promote wellbeing and

reduce the burden both

human and economical of

chronic or degenerative

disease (i.e.: dementia,

Parkinson’s disease etc.)

Greater adoption of evidence-

supported ICT solutions (also

connected to home automation

and sensors) reducing the

burden of current disease or the

risk of developing chronic

diseases.


in AHA

Specific objective 1.6: Contribute to the production of a collection of solutions (also non-digital

ones) and strategies promoting self-care management in the older people

Lead partner: ISRAA



Activity 1.6.1

Implementation of an ongoing

and collaborative benchmark

of available tools to evaluate

the user experience

connected to the fruition of

services and the use of

devices and digital solutions.

Result 1.6.1.1

Joint definition of a template

for tool and technique

benchmarking that allows

comparison of features, pros

and cons and the most

suitable condition for their

use.

Impact 1.6.1.1.1

Adoption by stakeholders of the

best tools highlighted by the

benchmark, local authorities

and policy makers in evaluating

healthcare solutions

General objective 1: Foster discussion on open solutions for personalised social and health care in

AHA

Specific objective 1.7: Investigate the effectiveness of particular UX design experiences to foster

motivation and promote their testing and further evaluation in order to make them best practices

in healthcare services

Some of this design might also include techniques to help people adopt and maintain healthier

lifestyles and autonomous management of their own health conditions e.g.: through personal

rewards (i.e. price reduction of services/food....) and social reward level (i.e. gained coins can be

used in public services at local level for the person himself or donated)

Lead partner: ISRAA




Activity 1.7.1

Literature search finalised to

identify best practices and

techniques capable of

promoting and motivating self-

care management in older

people population. This

research will include also

projects’ output and case

histories.

Result 1.7.1.1

Collection of evidence-based

examples of implementation

of solutions promoting self-

care in the older people and

frail population

Impact 1.7.1.1.1

Diffusion of proposed solution in

public and routine healthcare

practices and consequent

reduction in costs of older

people needing continuous care

or with chronic diseases

associated to the increase in

self-management of health and

care routine.

Impact 1.7.1.1.2

Expected general reduction in

terms of frailty in people

adopting the proposed

solutions, deriving from the

adoption of the aforementioned

solutions.

Activity 1.7.2

Identification of UX design

applications and case reports

in the field of Active and

Healthy Ageing (services,

housing, IoT, eHealth and

mHealth, smart devices, etc.).

Result 1.7.2.1

Creation of an open online

repository of UX design

practices and experiences

from partners, and literature

review.

Impact 1.7.2.1.1

Inputs for the creation of a

network for sharing suggestions

and evidences of the

effectiveness of UX and personal

UX design applications and

consequent adoption for future

projects.

Impact 1.7.2.1.2

Growth in number of successful

implementations of UX design

practices for services for the

older people.

General objective 1: Foster discussion on open solutions for personalised social and health care in

AHA

Specific objective 1.8: Promote and foster the dissemination at EU level of the data and results

collected by the AG

Lead partner: ISRAA





Stimulate the implementation

of intrinsic motivation in older

people and/or their caregivers

to adopt services and solutions

(with particular focus on

motivation eliciting strategies

and ICT solutions) and to

implement a healthy lifestyle.

Collection of evidence and

experience-based

approaches or interventions

that showed promising

results in generating a

persistent motivation in

target groups to adopt

healthy lifestyles and

proposed solutions/services.

Investigate the field of token

economy and non-monetary

rewards (e.g. time bank,

discount on medical and/or

social services) through

literature review, success

cases and partners’

experiences.

Increased effectiveness of

interventions due to the

implementation of corroborated

strategies.

Impact 1.8.1.1.2

Reduction in societal costs

related to the effects of self-

management.

Impact 1.8.1.1.3

Reduction of the need for

healthcare services (i.e.:

emergencies, hospitalisations,

home visits, etc.).

General objective 2: Access to and use of social and health care data for AHA across borders

Specific objective 2.1: Identify strengths, weaknesses, opportunities, and threats (SWOT) related

to data sharing and exchanging across borders

Lead partners: Fundación CTIC and Quirónsalud

Contributing partners:


Activity 2.1.1

Collaborative work to design a SWOT analysis to start the discussion about data sharing and exchanging

Result 2.1.1.1

A diagnosis of European current picture related to data sharing and exchanging across borders will be made

Impact 2.1.1.1.1

Increasing of partners involved' knowledge and awareness on strengths, weaknesses, opportunities and threats about data sharing and exchanging.

Impact 2.1.1.1.2

N. of documents published on EIP on AHA website.


Specific objective 2.2: Identify European previous policies, initiatives and projects with evidence-

based secure access to and sharing of health data across borders





Activity 2.2.1

Elaboration of map of European previous experiences or projects with evidence-based secure access to and sharing of health data across borders by all partners

Result 2.2.1.1

A map with initiatives geolocated and classified published on EIP on AHA website will be designed

Impact 2.2.1.1.1

Greater visibility of evidence-based experiences

Impact 2.2.1.1.2

N. of initiatives identified

Impact 2.2.1.1.3

One infographic published


Specific objective 2.3: Raise awareness on the potential of disruptive technologies (such as

blockchain, big data analytics, Internet of Things, virtual reality, augmented reality, artificial

intelligence, algorithmic techniques, simulations and gamification) to ensure secure and private

social and health data sharing and exchanging across borders.


Contributing partners: AFEdemy


Activity 2.3.1

Creation of a report including the main disruptive technologies and its potential for ensure secure and private data sharing and exchanging across borders.

Result 2.3.1.1

A repository of innovative experience supported on digital tools and disruptive technologies aimed to foster the secure access and sharing personal data for user empowerment and person-centred care will be created.

Impact 2.3.1.1.1

Increased willingness to embrace disruptive technologies

Impact 2.3.1.1.2

Document with benefits and barriers of technology implementation published

Impact 2.3.1.1.3

Conclusions report published



Specific objective 2.4: Analyse the legal, ethics, and privacy issues on secondary use of health and

care data.




Activity 2.4.1

Open discussion to analyse the legal, ethics, and privacy issues on secondary use of health and care data.

Result 2.4.1.1

Main legal, ethics, and privacy issues on personal digital data management will be highlighted

Impact 2.4.1.1.1

Identification of a set of successful policies and ethical issues related to enhance a secure data access document published

Impact 2.4.1.1.2

Conclusions report published


Specific objective 2.5: Enrol new partner profiles (lawyers, public servants, philosophers,

sociologist, political scientist) to enrich the discussion about the implication of the digital

transformation on real context




Activity 2.5.1

Disseminate best practices, success stories, showcase and testimonials from “seniors partners” both in communication activities and on the EIP Portal

Result 2.5.1.1

More partners involved in AG and a broad cooperation transdisciplinary environment will be created

Impact 2.5.1.1.1

Enliven partners loyalty

Impact 2.5.1.1.2

Boost online dissemination of the success stories

Impact 2.5.1.1.3

N. of new fields/areas of expertise involved


Impact 2.5.1.1.4

N. of new partners


Specific objective 2.6: Detect non-digital best practices aimed to reduce the negative outcomes

from the main legal, ethics, and privacy issues on personal digital data managing




Activity 2.6.1

Identification and collection of non-digital best practices

Result 2.6.1.1

Repository of non-technological innovations to complement progress and mitigate the negative implications of the integration of digital tools for the access to and use of social and health care data for AHA across borders

Impact 2.6.1.1.1

Diffusion of proven effective non-digital initiatives

Impact 2.6.1.1.2

Document with benefits and disadvantage of technology implementation published

Impact 2.6.1.1.3

Conclusions document published


Specific objective 2.7: Offer a multidisciplinary vision of access to and use of social and health care



Contributing partners: AFEdemy


Activity 2.7.1

Creation of a conclusions report including all aspects

Result 2.7.1.1

Conclusions remarks will be published together with holistic vision and relevant

Impact 2.7.1.1.1

Document with benefits and disadvantage of technology implementation published


developed in the previous activities

implications related to access to and use of social and health care data for AHA across borders

Impact 2.7.1.1.2

Conclusion document published

General objective 3: Implementing and scaling up of open solutions/platforms for AHA.

Specific objective 3.1: Self-organised Care Model Testing

Lead partner: ISRAA

Contributing partners: AFEdemy, Fundación CTIC, Quirónsalud


Activity 3.1.1

Organising and delivering an

online training for AG C2

members that are willing to

test self-organising solutions at

local level dedicated to

informing caregivers at

community level

Result 3.1.1.1

At least two online training

will be done, aiming to reach

10 attendants for each one

Impact 3.1.1.1.1

Improving the know-how of care

provider organisations regarding

self-organising systems and their

possible implementation at local

level

Activity 3.1.2

Planification and

implementation of self-

organising and supportive

system dedicated to the older

people in local communities

through the engagement of

informal caregivers in at least

two care provider partners

belonging to AG C2

Result 3.1.2.1

Gathering results in terms of

number of older people

involved in support actions

by informal caregivers,

thanks to the

implementation of self-

organising systems

Impact 3.1.2.1.1

Improve in mutual social support

in pilot site communities where

self-organising systems will be

tested.

This improvement is expected to

be measurable through older

people’s quality of life, social and

economic indicators


Specific objective 3.2: Increase the policy making awareness about innovation in care

Lead partner: N/K, ISRAA (3.2.3)

Contributing partners: AFEdemy, Fundación CTIC, ISRAA, Quirónsalud


Activity 3.2.1

Initial mapping at European

level of the main business

Result 3.2.1.1

Report containing a

selection, done by AG C2

Impact 3.2.1.1.1

Improvement in the awareness

of policy and decision makers


models and organisational

design regarding innovative

care model solutions and the

related ICT implementation for

independent living of older

people

members, about the context

of application of business

model and technological

solutions in innovative care

design models

about the opportunities that can

be taken and used into the local

tenders and other organisational

models of care delivery. This will

be enhanced also by specific

workshops delivered at a local

level by each member

Activity 3.2.2

Proposal from AG C2 members

to AHA stakeholders to test

solutions selected among the

best GO 3.1’s outcomes, in

order to improve

organisational models with

new care delivery pathways

and or ICT solutions

Result 3.2.2.1

Gathering of results deriving

from Activity 3.2 and

analysis of what they might

affect in terms of care

efficacy and efficiency for all

the people benefiting from

ongoing and existing care

services

Impact 3.2.2.1.1

We will expect to have an impact

in terms of improving quality of

life of older people having a

reduction in services cost as well

Activity 3.2.3

Definition of the main

organisational financial

variables that have showed an

impact in terms of outcome

expectations in order to

deliver a structured guideline

for business model adoption

and innovative ICT solution

implementation for care

provider organisations

Result 3.2.3.1

Delivery of a series of

documents containing

guidelines and checklists for

a gap analysis assessment

available for every care

provider organisation size

Impact 3.2.3.1.1

Definition of new standard

guidelines for European public

and private organisations for

business model innovations and

digital marker development.

In pursuing this goal AG C2

members will look for the

cooperation of We4AHA for

proposing the guidelines to

organisations.


Specific objective 3.3: Launch of a call for endorsements about the innovative ICT-driven business

care models

Lead partner: ISRAA (3.3.2)

Contributing partners: AFEdemy, Fundación CTIC, Quirónsalud, ISRAA (3.3.3)


Activity 3.3.1

Initial mapping at European

level of the main business

models and organisational

design regarding innovative

Result 3.3.1.1

Report containing a

selection, done by AG C2

members, about the context

of application of business

Impact 3.3.1.1.1

Improvement in the awareness

of policy and decision makers

about the opportunities that can

be taken and used into the local


care model solutions and the

related ICT implementation for

independent living of older

people

model and technological

solutions in innovative care

design models

tenders and other organisational

models of care delivery. This will

be enhanced also by specific

workshops delivered at a local

level by each member.

Activity 3.3.2

Creation of a communication

plan finalised to engage care

providers into a broad

European network dedicated

to business models and ICT

solutions in care

Result 3.3.2.1

Document illustrating a

strategic communication

plan complete of target

group description, media

communication strategy

implemented as a specific

Gantt chart

Impact 3.3.2.1.1

Building of a European network

composed of care providers

interested in business model

innovation and care.

These care providers will be

reached through the

implementation of the

communication plan

Activity 3.3.3

Organising and delivering of at

least two events per year

around Europe dedicated to

the presentation of the new

European network for business

model innovation and the

launch of calls for

endorsement to the initiative

with the public

Result 3.3.3.1

These events will bring

partners taking part to the

network construction,

through a formal agreement

declaration, taking place

from 2020, and defining the

aims of the network,

regulations and connections

with other European

initiatives related to the

blueprint and digital single

market objectives

Impact 3.3.3.1.1

Remarkable growth in number of

public and private bodies

endorsing the European

cooperation in reaching future

goals of European initiatives,

such as EIP on AHA Blueprint,

Digital Single Market, etc.


Specific objective 3.4: Innovative Business Model Marketing and cost analysis parameterisation

Lead partner: INESC TEC

Contributing partners: AFEdemy, Fundación CTIC, ISRAA, Quirónsalud


Activity 3.4.1

Discussion and preparation of

main European standards

suitable for normative business

care model based on the

implementation in senior care

provider organisations

considering organisational

Result 3.4.1.1

Delivery of a set of

standards for each relevant

dimension related to

innovative business model

implementation in care

delivery and scaling up in

Impact 3.4.1.1.1

Presentation of the agreed

standards to EIP on AHA

initiatives to promote their

introduction and adoption in the

European health and care

landscape


models, HR factor,

technological and economical

dimension

European care provider

organisations context


Specific objective 3.5: Standard tender requirements for the adoption of innovative ICT solution in

care

Lead partner: N/K

Contributing partners: ISRAA


Activity 3.5.1

Identification and selection of

successful PCP and PPI tender

adoption that has been done

in Europe regarding ICT

solutions for innovative care

models

Result 3.5.1.1

Delivery of a list of standard

elements that should be

evaluated and tender

preparation to achieve

innovation in care for older

people

Impact 3.5.1.1.1

Presentation of PCP tender

elements to AHA stakeholders’

community and subsequent

increase in their adoption


Specific objective 3.6: Draw-out the guidelines and standards to easily combine a variety of

solutions for communications between ICT developers, Municipalities and Social care operators.

The development of alternative to traditional recommended Innovative Public Procurements for

ICT independent living solutions, while Municipalities act as Public Administrations.

Lead partner: Senior Group

Contributing partners: AFEdemy, Fundación CTIC, Quirónsalud


Activity 3.6.1

Draw-out the guidelines and

standards to easily combine a

variety of solutions for

communications between ICT

developers, Municipalities and

Social care operators

Result 3.6.1.1

Road- map for aged- care

operator and municipality

for implementing of ICT

solutions (based on AAL-

developed example) in

municipality

Impact 3.6.1.1.1

List of persuasive arguments to

be used by entrepreneur to

persuade municipality to

support the ICT innovation will

facilitate the scaling up of

successful practices though

other countries


5. Timing overview To get the previous goals, the timeline (Gantt chart) shown below, describes the tentative timing of

necessary activities to successfully achieve each specific objective:

GO1 People:

Year 2019

Semester 1

Year 2019

Semester 2

Year 2020

Semester 1

Year 2020

Semester 2

Foster

discussion

on open

solutions

for

personalise

d social

and health

care in

AHA

Activity 1.1.1

Result 1.1.1.1

Activity 1.2.1

Result 1.2.1.1

Result 1.2.1.2

Activity 1.3.1

Result 1.3.1.1

Activity 1.5.1

Result 1.5.1.1

Activity 1.5.2

Result 1.5.2.1

Activity 1.6.1

Result 1.6.1.1

Activity 1.4.1

Result 1.4.1.1

Result 1.4.1.2

Result 1.4.1.3

Activity 1.7.1

Result 1.7.1.1

Activity 1.7.2

Result 1.7.2.1

Activity 1.8.1

Result 1.8.1.1


GO2 Data:

Year 2019

Semester 1

Year 2019

Semester 2

Year 2020

Semester 1

Year 2020

Semester 2

Access to

and use of

social and

health care

data for

AHA across

borders

Activity 2.1.1

Activity 2.2.1

Result 2.2.1.1

Activity 2.3.1

Result 2.3.1.1

Activity 2.4.1

Result 2.4.1.1

Activity 2.5.1

Result 2.5.1.1

Activity 2.6.1

Result 2.6.1.1

Activity 2.7.1

Result 2.7.1.1

GO3 Market:

Year 2019

Semester 1

Year 2019

Semester 2

Year 2020

Semester 1

Year 2020

Semester 2

GO 3.

Implement

ing and

scaling up

of open

solutions/p

latforms

for AHA

Activity 3.1.1

Result 3.1.1.1

Activity 3.1.2

Result 3.1.2.1

Activity 3.2.1

Result 3.2.1.1


Activity 3.2.2

Result 3.2.2.1

Activity 3.2.3

Result 3.2.3.1

Activity 3.3.1

Result 3.3.1.1

Activity 3.3.2

Result 3.3.2.1

Activity 3.3.3

Result 3.3.3.1

Activity 3.4.1

Result 3.4.1.1

Activity 3.5.1

Result 3.5.1.1

Activity 3.6.1

Result 3.6.1.1


6. Governance and coordination

Action Groups establish their own working methods and governance, with the EC acting as a

facilitator. There are three components to governance structure: the partners, the action group

coordinators and the EC. The governance structure will ensure timely development of the AP and the

incorporation of newly interested partners. Overall, the rules of engagement between the parties are

based on the following principles:

● Openness and partnership – common willingness of all partners to cooperate with other

relevant partners.

● Coordination – participation of a representative(s) in the coordination meetings of the Action

Group.

● Reporting – regular reporting from the Action Group's meetings, progress of actions and

deliverables to be made public.

● Evaluation – outcome of actions to be evaluated, and results made public.

6.1. Role & responsibilities of Action Group members ● Implement the agreed Action Plan to the agreed standards and deadlines.

● Ensure the effective preparation and delivery of all AG products.

● Evaluate of AG performance and reporting on progress.

● Promote the activity of the AG in the social media.

6.2. Role & responsibilities of Action Group coordinators ● Implement the agreed Action Plan to the agreed standards and deadlines.

● Lead the AG team and coordinating all matters of the commitment contents.

● Regular liaison with the EC and facilitator on all AG related matters.

● Ensure the effective preparation and delivery of all AG products.

● Participation at meetings and in discussions.

● Take responsibility for the effective flow of information between AG.

● Support evaluation of AG performance and reporting on progress.

● Submit of the final results of the Action Plan based on data provided by all AG.

Besides the main goal of the Coordination Team, being accountable for the delivery of the results,

the following goals are also in their scope:

● Support the use of the tools that are created to professionalise the activities of the

organisation of the EIP on AHA (i.e. CTT, EIP on AHA Portal and Innovative Practices

Repository etc.).

● Support the efforts and contribute to continuously improve the measurement of impact of

the EIP on AHA (i.e. MAFEIP) towards its 2020 SIP targets.

● Commit to supporting the visibility of the EIP on AHA and dissemination of its work whenever

relevant.

6.3. Role & responsibilities of the European Commission ● Liaising with the Action Group coordination team and members.

● Handling communication with the Action Group.

● Monitoring progress of activities.


I. List of abbreviations Table 3: Abbreviations

Acronym Explanation

AFE Age-Friendly Environments

AG Action Group/s

AHA Active and Healthy Ageing

AI Artificial Intelligence

AP Action Plan/s

Blueprint Blueprint Digital Transformation of Health and Care for the Ageing Society

BM Business Model

C2 AG on Development of Interoperable and Independent Living Solutions

CSA Coordination and Support Action

CTT Commitments Tracker Tool

CW Collaborative work

D4 AG on Innovation for Age-Friendly Buildings, Cities and Environments

DG SANTE Directorate-General for Health and Food Safety

DSM Digital Single Market

DTHC Digital transformation of health and care

EC European Commission

EU European Union

EIP SCC European Innovation Partnership on Smart Cities and Communities

EIP on AHA European Innovation Partnership on Active and Healthy Ageing

I2M Innovation to Market

ICT Information and Communication Technology

GDPR General Data Protection Regulation

GO General Objective

IoT Internet of Things

KPI Key Performance Indicator

MAFEIP Monitoring and Assessment Framework for the EIP on AHA

PPI/PCP Public Procurement of Innovative solutions / Pre-Commercial Procurement

PPP Public Private Partnership

ROI Return On Investment

RS Reference Site/s


RSCN Reference Sites Collaborative Network

SF-SSCC Sector Forum on Smart and Sustainable Cities and Communities

SG Steering Group

SHAFE Smart-Health Age-Friendly Environments

SME Small and medium-sized enterprise

SO Specific Objective

SROI Social Return On Investment

SWOT Strengths, Weaknesses, Opportunities and Threats

UX User experience

WE4AHA Widening the support for large scale uptake of Digital Innovation for Active and

Healthy Ageing

WHO World Health Organisation


II. List of contributing partners

● Raffaele CATONI, ISRAA-FABER ● Javier GANZARAIN, AFEdemy and AGE Platform Europe ● Gil GONÇALVES, Inova+ ● Nicolai KOBLIAKOV, Senior Group ● Juan MONTALVA, Universidad Politécnica de Madrid (UPM) ● Jimena PASCUAL, Fundación CTIC ● Ignacio PEDROSA, Fundación CTIC ● Oscar ZANUTTO, ISRAA-FABER

action group c2 development of interoperable and ... · renovated action plan ag c2 2018-2020 2...

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