PERSONAL SAFETY IN THE WORKPLACE

MICHAEL NERNEY and ASSOCIATESP.O. Box 93

Long Lake, NY 12847-0093(518) 624-5351

mcnerneyLL@frontiernet.net

Aware

A.C.U.T.E.

Control

A.C.U.T.E.

Utilize

A.C.U.T.E.

Trust

A.C.U.T.E.

Evaluate

A.C.U.T.E.

Emotional Loss of emotional control Precipitating factors Other influences

Instrumental Use of force, assault, or threat for gain Social Learning Environmental Factors

TYPES OF VIOLENCE

NEUTRAL LANGUAGE

HERE AND NOW

FLEXIBLE TIME

SETTING LIMITS

CHOICES AND CONSEQUENCES

Consequences must be:

Clear

Appropriate

Enforceable

Language Structure

If/Then

Only two choices

Link the negative behavior to the consequence first

Link the positive choice to the positive outcome

CHOICES AND CONSEQUENCES

Reinforce the “good” choice by references to past positive behaviors

Wait a little minute

Move to the next intervention

CHOICES AND CONSEQUENCES

Command Voice

Name

“I” want

Behavior

Location

DIRECTIVE STATEMENTS

Stage 1

Stage 2

Stage 3

Stage 4

STAGES OF VIOLENCE

SAFE SPACE

3 Zones

1

2

3

Stop and Talk

Ready and steady

SAFE SPACE

Assume the Position

Supportive Stance

1

2

3

4

SAFE SPACE

All Hands on Deck

SUPPORTIVE STANCE

Meet and Greet

Outside the Vehicle

Review and Assess

Escort

TRANSPORTING CLIENTS

Best Seat In the House

Pros and Cons

Call It In

TRANSPORTING CLIENTS

Driving Strategies

Emergency Action

TRANSPORTING CLIENTS

Drive By

Approach

HOME VISITS

Entry

Emergency Exit

HOME VISITS

1) Don’t Make It Worse

2) Set Real Limits

3) Respect Personal Space

4) Trust Your Instincts

5) Respect Threats

BASIC SURVIVAL RULES

 

WRAP UP/Q & A