ADA Complimentary Paratransit in the Atlanta Region

TCC PresentationMarch 09, 2012

Overview IntroductionAmerican with Disabilities Act

(ADA)Existing Paratransit (Atlanta

Region)Regional StatisticsChallenges and Potential

SolutionsExisting Regional InitiativesQuestions and Feedback

Americans with Disabilities Act (ADA)

Americans with

Disabilities Act 1990

ADA Complimentary Paratransit

Equal Opportunity

Full Participation

Independence

ADA Service Requirements

Regional Paratransit Network

Persons with Disabilities in the region

Regional Paratransit Network

Paratransit Systems in the RegionCobb Community Transit (CCT) Gwinnett County Transit (GCT)

MARTA Mobility

Paratransit Service Profiles  Eligible

Customers

Years of Eligibility

Fare Cost

Percent of Active Subscribed

Cross-jurisdictional Trips

Number of Transfers

CCT 2700 3-year $4.00 per one-way

- yes - Cumberland

2054 annual

GCT 447 2-year $4.00 per one-way

100 yes - Doraville

14-18 daily average

Hall County Transit

County-wide

n/a Per mile n/a no n/a

MARTA 7207 2-year $3.80 per one-way

50% yes -Cumberland Doraville Art Center

 

Data Source: CCT, GCT, Hall, MARTA

Regional Paratransit Statistics

Data Source: 2012 National Transit Database

CCT GCT HAT MARTA Regional Total$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

$3,546,673

$1,428,166

$577,947

$18,613,195$24,165,981

$75,723

$66,504

$41,314 $1,214,759

$1,398,300

$386,230

$161,462

$7,242$269,253

$824,187

Operating ExpensesFare Revenues

Major Challenges in the Region

Service Delivery -different spans of service

Cost Determination - increased ridership

Fixed-route Service Cuts - reduces coverage

Eligibility - no regional process

Service Coverage - interjurisdictional routes

Fares - no interagency fare agreements

Potential SolutionsDevelop Share Collaborate Coordinate Stand Still

Develop regional ADA paratransit eligibility requirements

Data - Centralize information and referral

Establish transfer agreements for ADA customers transferring/traveling across systems

Coordinate ADA reservations for cross jurisdictional trips

Continue providing service in the same fragmented way

Develop regional fare policy

Vehicles and facilities (transfer and maintenance)

Establish a regional paratransit fare product

Coordinate transfers (service spans) for a seamless trip

Ignore existing gaps in service and customer dissatisfaction

Develop plan for coordinated regional paratransit system

Responsibility of service provision and cost

Service beyond ¾ mile buffer up to ½ mile

  Ignore the rapid change in demographics and service demand

Existing Initiatives

Regional Transit CommitteeHST Advisory Committee Service Coordination CommitteeCCT and MARTA Route 10/12

DemoVA One-Click-One Call GrantRegional Mobility ManagerTIA “Call Center” Project

We need to hear from you, where do we go from here?

Kenyata Smiley

Senior Planner

Atlanta Regional Commission

(404) 463-3275

ksmiley@atlantaregional.com

For more information contact: