Adding a Laboratory to the Austin Community Health Clinic

Melissa Boufaida

Robert Boyd

Rudy Gracia

Sara Peche

Project Charter

Project Definition

• Adding a lab to the Austin Community Health Clinic

• Public clinic that serves over 3000 patients

• 3 MD’s, 3 MA’s, 2 RN’s, 1 PA, 2 NP’s, 1 Office Manager

Mission Statement

Our mission is to improve patient health by providing them with accessible, affordable, and reliable laboratory tests.

Project Assumptions

• Austin Community Health Clinic is a well-established clinic.

• Funding will come largely from a private donor, the rest will come from the City of Austin.

• We have two extra exam rooms that will be remodeled.

• Nearest laboratory is 30 minutes away.

Reasons for Undertaking the Project

• Make lab tests more accessible to our patients.

• Closest lab to our clinic is 30 minutes away.

• Patients were not getting ordered tests done.

• Save money on outsourcing costs.

• Reliability of results.

• Getting results quickly.

• Improve patient health.

Main Stakeholders

• Private Donor

• City of Austin

• Clinic Staff

• Community

Authority Figures

• Doctors will oversee major milestones and timelines.

• Private Contractor in charge of remodeling.

• City of Austin will review the project plan.

• Office manager will review budget and project

details. Will act as the project manager.

• Lawyer will look over contract.

• Two exam rooms will be remodeled.

• Minor lab tests will be provided to our patients.

• Other major lab tests will be outsourced.

• Doctors will oversee the project.

• MA’s will be trained as lab technicians.

• The existing EHR will be implemented in the lab and

results will automatically populate.

• Outsourced lab results will automatically populate.

• Budget will include costs of remodeling, lab equipment, and

training of MA’s.

Project Scope

• Private information being incorrectly shared.

• Productivity decreasing.

• MA’s overwhelmed with extra tasks.

• Low return on investment.

• Full responsibility of test accuracy.

Risk Assessment

• Project Plan approved

• Acquiring funds

• Remodeling finished

• Lab equipment installed

• Completing first lab test!

Milestones

• Project approved and funds acquired: January 31, 2011

• Complete contract for remodeling: February 28, 2011

• Remodeling finished: April 30, 2011

• Purchase all lab equipment: April 30, 2011

• Finish training M.A.’s to use equipment: May 15, 2011

• Lab opened and fully functional: May 31, 2011

Timeline

• Remodeling Costs

• Centrifuge

• Refrigerator

• Computer

• Printer

• Storage Area

• Hemoglobin A1C

machine

• Biohazard Disposal

• Lawyer Costs

• Urinalysis machine

• STD tests

• Pregnancy tests

• Basic laboratory equipment

• Cholesterol tests

• Metabolic panels

• Outsourcing costs

• Education/ Training for MA’s

• Lab Test Costs

Budget $60,000

• Accuracy of results

• Quickness of results

• Fewer redundancies

• Get results to patients within 24 hours

• Lab results populating in EHR

automatically

• Improved patient care and health

• Improved patient reviews

Quality Measurements

• Finish under budget and on time.• Positive customer reviews.• Improved patient compliance with testing.• Use lab extensively.• No unnecessary lab testing.• Increase monitoring of chronic diseases.

Project Summary

Questions???