addressing the needs of your attendees ashfaq (kash) husain chair, r7 conference advisory committee...
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Addressing The Needs Of Your Attendees
Ashfaq (Kash) HusainChair, R7 Conference Advisory Committee
Types of Needs
• Travel
• Accommodations
• Dietary
• Smoking
• Language
• Religious Observances
• Persons With Disabilities
Persons With Disabilities
• Visible Disabilities Mobility Assistive Devices Amputee Service Animal
• Invisible Disabilities Vision Loss Hearing Loss Medical Condition (Stroke, Cardiac, Diabetic, etc) Learning Disabilities and many more !
What You Can Do
• Ask !! - How may I help you?
• Place this question on your website
• Identify someone who will address these requests
• Is you website accessible? W3C Standards?
Event Location
• Is it accessible? - Ask your Facilities Manager
• Take a walk around the venues and look at: Disabled Parking Locations Entrance – is it at grade ? Washrooms – Are they accessible ? Signage – Place in strategic locations Accessible Bedrooms Elevator with Braille or floor calling ability TTY unit and Kit for persons with hearing loss
During The Event
• Space !!! Registration Area Meeting Rooms Dining Facilities Evacuation Plan
• Communications Alternate Formats ASL (American Sign Language) Assistive Listening Devices Real Time Captioning
General Etiquette
• Focus on person’s ABILITY• Be Respectful• Be Patient• Be Observant• ASK• Listen Carefully• Speak to the person not their partner• Do not raise your voice• Be yourself – it is OK not to know what to do• CONSIDER THIS AS AN OPPORTUNITY TO
LEARN.
Resources
Website Design: http://www.accessible.org/ ISO/IEC 23026; IEEE Std 2001-2002, First edition
Software Engineering - Recommended Practice for the Internet - Web Site Engineering, Web Site Management, and Web Site Life Cycle
http://www.w3.org/
Facilities: Facility Accessibility Design Standards (FADS)http://www.london.ca/d.aspx?s=/Accessibility/accessibilitystandards.htm
Accessible Design / Universal Design Resources
http://www.makoa.org/accessable-design.htm
Resources
Americans With Disability Act (ADA) http://www.ada.gov/
General Information: http://www.mcss.gov.on.ca/mcss/english/pillars/
accessibilityOntario WSU - http://access.wsu.edu/ or try your own local
University. United Nations - http://www.un.org/disabilities/index.asp
Universal Symbols