administrator guide for cisco show and share 5...contents vi administrator guide for cisco show and...

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Administrator Guide for Cisco Show and Share Release 5.6March 2015

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Administrator Guide for Cisco Show and Share Release 5.6

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C O N T E N T S

Preface ix

About Cisco Show and Share ix

Change History x

New in Release 5.6 x

Related Documentation x

Obtaining Documentation and Submitting a Service Request x

C H A P T E R 1 Start Here 1-1

Prerequisites 1-1

Access Cisco Show and Share 1-2

Sign In to Cisco Show and Share 1-3

Access the Administration Area 1-4

What to Do Next 1-5

C H A P T E R 2 Cisco Show and Share Dependencies 2-1

About Cisco Show and Share and Cisco Digital Media Manager 2-1

Health and Activity Dashboard 2-2

User Authentication 2-2

Alert Reports 2-3

Services Monitor 2-3

Feature Licenses and Author Packs 2-4

Verify Which Licenses are Installed 2-4

Install New Licenses 2-4

C H A P T E R 3 Manage User Access and Permissions 3-1

About User Accounts, Role Assignment, and Access 3-1

About User Role Privileges 3-3

Procedures 3-4

Prerequisites 3-4

Assign or Remove User Roles 3-4

Search for Users by Their Role Assignments 3-6

iiiAdministrator Guide for Cisco Show and Share Release 5.6

Contents

C H A P T E R 4 Set Up File Hosting Locations 4-1

About File Hosting Locations 4-1

How Locally Published Files are Served 4-1

External File Hosting Location Server Types 4-2

About the Default Hosting Location 4-3

Guidelines and Limitations 4-3

Procedures 4-4

Define External File Hosting Locations 4-4

Prepare a Web Server for Externally-Hosted Transcript Files 4-7

Delete a File Hosting Location 4-7

Configure Local File Hosting 4-8

Troubleshooting 4-8

C H A P T E R 5 Manage the Publishing Workflow 5-1

About the Publishing Workflow 5-1

The Publishing Workflow without Approvers 5-2

The Publishing Workflow with Approvers 5-2

Procedures 5-3

Enabling the Approval Workflow 5-3

Enable the Approval Workflow 5-3

Assign Approvers to Authors 5-4

Disabling the Approval Workflow 5-5

C H A P T E R 6 Manage Categories 6-1

About Categories 6-1

Prerequisites 6-1

Procedures 6-2

Create Categories 6-2

Rename a Category 6-2

Move a Category 6-3

Change Category Owner 6-3

Delete a Category 6-4

C H A P T E R 7 Manage System-Wide Settings 7-1

About the Features That You Can Disable Site Wide 7-1

Procedures 7-2

Enable Hidden Video Rights 7-2

Disable General and Timeline Comments 7-3

ivAdministrator Guide for Cisco Show and Share Release 5.6

Contents

Disable Anonymous Comments 7-3

Enable Video Ratings 7-4

Disable Tags 7-4

Disable Supplemental File Downloads 7-5

Video Download 7-5

Disable Video Embedding 7-6

Disable Video Editing 7-6

Enable Image Smoothing for Attached Slides 7-7

Enable QuickTime Plugin Download 7-7

Disable Access by Anonymous Visitors 7-8

Refresh Speaker Cache 7-8

Configure a Custom Help Link 7-9

Configure a Custom Footer 7-9

Configure the Acceptable Use Policy Link 7-10

Change the “Contact Your Administrator” Link 7-10

Change Language Settings 7-11

Enable Mobile Application Access 7-11

Enable Pulse Video Analytics Feature Set 7-11

C H A P T E R 8 Manage Videos, Comments, and Ownership 8-1

Find and Remove Comments 8-1

Find and Remove Videos 8-2

Bulk Video Ownership Transfer 8-3

C H A P T E R 9 Manage Featured Videos 9-1

About Featured Videos 9-1

Procedures 9-2

Add Videos to the Featured Videos Browser 9-2

Reorder Videos in the Featured Video Browser 9-4

Delete Videos from the Featured Video Browser 9-4

C H A P T E R 10 Manage Tickers 10-1

About Tickers 10-1

Create a Ticker for Your Site 10-2

Define a Default Ticker 10-3

Edit a Ticker 10-3

Delete a Ticker 10-4

vAdministrator Guide for Cisco Show and Share Release 5.6

Contents

C H A P T E R 11 Customize Show and Share 11-1

About Customizations 11-1

Procedures 11-2

Choose a Language for the User Interface 11-2

Select A Theme 11-3

Change the Background Image 11-3

Change the Site Logo 11-4

C H A P T E R 12 Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics 12-1

About Cisco MXE 3500 Integration with Cisco Show and Share 12-1

Transcoding Output 12-2

Features Enabled by MXE Integration 12-2


Procedures 12-4

Integrate a Cisco MXE 3500 Release 3.3 with Cisco Show and Share 12-4

Register the Cisco MXE 3500 in the Cisco DMM 12-4

Enable Video Transcoding in Cisco Show and Share 12-5

Verify the Configuration 12-7

Reference 12-7

C H A P T E R 13 Enable Mobile Application Access 13-1

About Mobile Application Access 13-1

Prerequisites 13-1


Procedures 13-2

Create the File Hosting Location(s) 13-2

Create an HTTP File Hosting Location 13-2

Create an RTMP File Hosting Location 13-3

Enable Mobile Application Access 13-5

Disable Mobile Application Access 13-5

Re-Upload a Published Video 13-5

C H A P T E R 14 Enable Pulse Spoken Keyword and Speaker Identification 14-1

About the Pulse Video Analytics Feature 14-1

Prerequisites 14-2


Procedures 14-2

Enable Pulse Video Analytics Features 14-2

viAdministrator Guide for Cisco Show and Share Release 5.6

Contents

Disable Pulse Video Analytics Features 14-3

Re-Upload a Published Video 14-3

Reference 14-4

C H A P T E R 15 Configure Digital Media Encoders 15-1

About Cisco Digital Media Encoders 15-1

About Encoding Formats (Presets) 15-2

About Encoder Profiles 15-3

Procedures 15-3

Create Encoder Profiles 15-3

Create the Encoder Profile for a Pull Configuration 15-3

Create the Encoder Profile for a Push Configuration 15-6

Create and Edit Encoding Formats (Presets) 15-7

Reference 15-9

C H A P T E R 16 Use a Cisco DME to Transcode Video 16-1

About Transcoding with the Cisco DME 16-1

Procedures 16-1

Copy a Video File to Your DME for Transcoding 16-2

Transcode a Video File 16-2

Copy Transcoded Video Output from Your DME 16-3

Reference 16-4

UI Reference: Transcoding 16-4

Color-code Reference for the Status of a Transcoding Job 16-5

C H A P T E R 17 Generate Cisco Show and Share Reports 17-1

About Cisco Show and Share Reports 17-1

Procedures 17-3

Populate and View Reports 17-3

Maintain the Reports Database 17-5

C H A P T E R 18 Configure Failover 18-1

C H A P T E R 19 Backup and Restore 19-1


Backing Up an Appliance 19-2

Restoring Files on an Appliance 19-3

viiAdministrator Guide for Cisco Show and Share Release 5.6

Contents

A P P E N D I X A Ports Used by Digital Media Suite A-1

viiiAdministrator Guide for Cisco Show and Share Release 5.6

Preface

March 2015

• About Cisco Show and Share, page ix

• Change History, page x

• Related Documentation, page x

• Obtaining Documentation and Submitting a Service Request, page x

This guide is for Cisco Show and Share administrators that have one or more of the following roles:

• Administrator

• Category Administrator

• Reports Administrator

• superuser

About Cisco Show and ShareCisco Show and Share is a webcasting and video sharing application that helps organizations create secure video communities to share ideas and expertise, optimize global video collaboration, and personalize the connection between customers, employees and students with user-generated content.

Cisco Show and Share provides the ability to create live and on-demand video content and define who can watch specific content. It offers viewer collaboration tools such as commenting, rating, and word tagging. It also provides comprehensive access reporting. Cisco Show and Share is a secured social network for collaboration, communication, learning, and pleasure — unlimited by time and place. People use Cisco Show and Share to improve information, communities, themselves, and each other.

As a Cisco Show and Share administrator, you set the system-wide preferences and settings, assign user roles, integrate other devices with Cisco Show and Share, manage content, and generate system-wide reports.

ixAdministrator Guide for Cisco Show and Share Release 5.6

Change HistoryThis change history contains only those updates that apply to Cisco Show and Share administrators. For the complete list of changes in Release 5.6, see the Release Notes on Cisco.com.

New in Release 5.6Video download—You can globally enable or disable video download for video authors. When enabled, video authors can download any video that they have uploaded to Cisco Show and Share. You can also globally enable or disable video download for all Cisco Show and Share users. When enabled, users can download a video based on the publishing policy set by the video author.

Refresh speaker cache—You can use the Refresh Cache button to manually update the local user database cache after synchronizing the LDAP server. The speaker cache automatically refreshes daily at 12:00 AM.

For information about changes in earlier Cisco Show and Share releases, see the Administrator Guide for the specific release on Cisco.com.

Related DocumentationSee all related documentation for Cisco Show and Share on Cisco.com:

http://www.cisco.com/en/US/products/ps6682/tsd_products_support_series_home.html

Obtaining Documentation and Submitting a Service RequestFor information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html

Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0.

xAdministrator Guide for Cisco Show and Share Release 5.6

http://www.cisco.com/en/US/products/ps6682/prod_release_notes_list.html

http://www.cisco.com/c/en/us/support/conferencing/show-share/products-maintenance-guides-list.html

http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html

http://www.cisco.com/en/US/products/ps6682/tsd_products_support_series_home.html

Admini

C H A P T E R 1
Start Here
March 2015

• Prerequisites, page 1-1

• Access Cisco Show and Share, page 1-2

• Sign In to Cisco Show and Share, page 1-3

• Access the Administration Area, page 1-4

• What to Do Next, page 1-5

PrerequisitesBefore you access Cisco Show and Share, you need:

• One of the following web browsers:

– Microsoft Internet Explorer version 9, 10, or 11 for Windows (see Configuration Note for Microsoft Internet Explorer).

– Mozilla Firefox version 28, 29.

– Chrome version 34.0.1847.131m

– Apple Safari 6.0.5.

• Access to the Internet to download the plugins needed to play Flash, Windows Media, or Quicktime media in your browser (if they have not been previously installed).

• Access to the superuser account or an account with one or more of the following privileges: administrator, category administrator, or reports administrator.

Configuration Note for Microsoft Internet Explorer

For Cisco Show and Share to display properly in Microsoft Internet Explorer, you must configure Internet Explorer to check for changes each time that it loads any page from Cisco Show and Share.

Procedure

Step 1 Choose Tools > Internet Options.

Step 2 Click Settings in the Browsing history area.

Step 3 Click the option to check for changes each time.

1-1strator Guide for Cisco Show and Share Release 5.6

Chapter 1 Start Here Access Cisco Show and Share

Step 4 Click OK twice.

Access Cisco Show and ShareTo access Cisco Show and Share, point your web browser to:

http://server_name

In the above URL, replace server_name with the name of your Cisco Show and Share server, for example http://video.example.com. Do not use an IP address.

Note You may receive a security warning to accept the site security certificate when you first access your Cisco Show and Share site. Confirm the security exception to proceed to the site.

When Cisco Show and Share loads, you see a page similar to the one shown in Figure 1-1. When you first access Cisco Show and Share, you access the site as a visitor.

Note Depending on licensed features and options, your User Interface (UI) screens might look different from those shown in this guide.

1-2Administrator Guide for Cisco Show and Share Release 5.6

Chapter 1 Start Here Sign In to Cisco Show and Share

Figure 1-1 The Cisco Show and Share Home Page

Sign In to Cisco Show and ShareYou must be signed-in to Cisco Show and Share to access the administrator functions. The administrator functions that you can access depend on the administrator role or roles that you have.

Table 1-1 Administrator Roles

Role Permissions

Category Administrator Category Administrators create and delete categories. They can browse and view videos. They may also be able to comment on, rate, and tag videos.

Reports Administrator Reports Administrators run and view Cisco Show and Share reports. They can browse and view videos. They may also be able to comment on, rate, and tag videos.

Administrator Administrators can access all of the Cisco Show and Share administrative functions except for those enabled by the Category Administrator and the Reports Administrator roles. They can browse and view videos. They may also be able to comment on, rate, and tag videos.

superuser The superuser role is a default administrator role that you configure when you first set up Cisco Show and Share. The superuser can access all of the Cisco Show and Share administrative functions.


Chapter 1 Start Here Access the Administration Area

To sign-in to Cisco Show and Share, follow these steps:

Step 1 Click the Sign In link in the global navigation area at the top of the page.

Step 2 When the login dialog appears, enter your username and password and click Log In.

You are returned to the Videos page.

Access the Administration AreaProcedure

Step 1 To access the administration area of Cisco Show and Share, click the Show and Share link in the global navigation area at the top of the page.

Step 2 Click Administration.

The Cisco Show and Share administration area appears. What you see depends upon the administrator permissions that you have.

The administrator in the illustration below has all three administrator roles assigned, so all of the options are available. The Reports menu would not be visible if the administrator did not have the Reports Administrator role.

If the administrator only had the Reports Administrator role, they would see the following when they logged into the administration area:


Chapter 1 Start Here What to Do Next

And, if the administrator only had the Categories, they would see the following:

What to Do NextSee the following sections to manage Cisco Show and Share:

To... See...

Learn about Cisco Show and Share dependencies on Cisco Digital Media Manager

Cisco Show and Share Dependencies, page 2-1

Assign user roles Manage User Access and Permissions, page 3-1

Configure external file hosting locations Set Up File Hosting Locations, page 4-1

Enable the video approval publishing workflow Manage the Publishing Workflow, page 5-1

Create and manage categories Manage Categories, page 6-1

Manage the Cisco Show and Share settings Manage System-Wide Settings, page 7-1

Choose featured videos Manage Featured Videos, page 9-1

Create or load a ticker on the front page “Manage Tickers” section on page 10-1

Change the user interface Customize Show and Share, page 11-1

Configure a Cisco MXE 3500 to provide video transcoding and Pulse video analytics features to Cisco Show and Share

Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics, page 12-1

Enable mobile client access Enable Mobile Application Access, page 13-1

Enable the Pulse video analytics feature set Enable Pulse Spoken Keyword and Speaker Identification, page 14-1

Configure a Cisco DME for use with Cisco Show and Share Configure Digital Media Encoders, page 15-1

Use a Cisco DME to transcode a video Use a Cisco DME to Transcode Video, page 16-1

Generate usage reports Generate Cisco Show and Share Reports, page 17-1

Configure failover Configure Failover, page 18-1


Chapter 1 Start Here What to Do Next


Admini

C H A P T E R 2
Cisco Show and Share Dependencies
March 2015

• About Cisco Show and Share and Cisco Digital Media Manager, page 2-1

• Health and Activity Dashboard, page 2-2

• User Authentication, page 2-2

• Alert Reports, page 2-3

• Services Monitor, page 2-3

• Feature Licenses and Author Packs, page 2-4

About Cisco Show and Share and Cisco Digital Media ManagerCisco Show and Share administration depends on services provided by Cisco Digital Media Manager (DMM). The software that provides these additional features and services is called Cisco DMS Administration (DMS-Admin). For example, although you assign user roles in the Cisco Show and Share administration screens, users are defined in DMS-Admin.

Because of these dependencies, your Cisco Digital Media Manager must always be reachable from Cisco Show and Share for Cisco Show and Share to function properly. See Ports Used by Digital Media Suite, page A-1 for information about communication between the components of the Cisco Digital Media Suite.

This chapter provides a brief overview of the areas in Cisco Digital Media Manager that pertain to Cisco Show and Share. For more information, see the User Guide for Cisco Digital Media Manager and the Cisco Show and Share Release Notes for Release 5.6 on Cisco.com.


http://www.cisco.com/c/en/us/td/docs/video/digital_media_systems/5_x/5_3/dmm/user/guide/dmsug53x.html

http://www.cisco.com/c/en/us/support/conferencing/show-share/products-release-notes-list.html

Chapter 2 Cisco Show and Share Dependencies About Cisco Show and Share and Cisco Digital Media Manager

Health and Activity Dashboard

Navigation Path (in DMM)

Administration > Dashboard

User Authentication


Administration > Security > Authentication



Alert Reports


Administration > Alerts > Alert Reports

Services Monitor


Administration > Services > Show and Share



Feature Licenses and Author Packs

Verify Which Licenses are Installed


Administration > Licenses > View Licenses

Install New Licenses


Administration > Licenses > Install/Upgrade Licenses


Admini

C H A P T E R 3
Manage User Access and Permissions
March 2015

• About User Accounts, Role Assignment, and Access, page 3-1

• About User Role Privileges, page 3-3

• Procedures, page 3-4

About User Accounts, Role Assignment, and AccessCisco Show and Share user accounts are not created within Cisco Show and Share. Instead, they are created in (or imported to) Cisco Digital Media Manager. By default, those accounts are given the visitor role when the user logs in to Cisco Show and Share until you assign them a role with additional privileges.

However, you cannot assign different Cisco Show and Share roles to user accounts from within Cisco Digital Media Manager. To assign elevated privileges, you must use the Cisco Show and Share administration pages.

Table 3-1 describes the Cisco DMS roles in assigning user access to Cisco Show and Share.

Table 3-1 Tasks Related to User Access

Use When You Must Notes

Cisco Digital Media Manager

Choose a framework to provide user directory services and authentication for all Cisco DMS products.

We support three such frameworks and you must choose one1.

• Import and synchronize query-filtered user account records from a Microsoft Active Directory (LDAP) server. Later, when anyone tries to log in to Cisco Show and Share, Active Directory checks that the username exists and authenticates that the password is valid.

• Use native features of DMS-Admin to create and edit user account records manually. Later, when anyone tries to log in to Cisco Show and Share, DMS-Admin checks that the username exists and authenticates that the password is valid.

• Integrate with your SAML v. 2.0 compatible federation IDP server (SSO server).

Create user groups. —

Assign users to user groups. —


Chapter 3 Manage User Access and Permissions About User Accounts, Role Assignment, and Access

Cisco Show and Share

Assign roles to users. See the “Assign or Remove User Roles” section on page 3-4.

Search for users who match a particular role.

See the “Search for Users by Their Role Assignments” section on page 3-6.

Turn an approvals workflow On or Off for publishing.

When you turn On the approvals workflow, each author is forbidden to publish his or her own files. Instead, the author must submit all drafts to a designated “author approver,” who then decides whether to publish what the author submitted.

Assign approvers to authors.

Choose sitewide which features authors may turn on for their own videos.

Users cannot see or use any features that you disable sitewide and cannot expose disabled features to any other users.

Disable access by anonymous visitors.

When you enable the forced login feature it is active only on the Show and Share portal—not the embedded player, mobile devices, or APIs. See the “Disable Access by Anonymous Visitors” section on page 7-8 for more information.

1. See the “User Authentication” section on page 2-2.

Table 3-1 Tasks Related to User Access (continued)

Use When You Must Notes


Chapter 3 Manage User Access and Permissions About User Role Privileges

About User Role PrivilegesThere are six Cisco Show and Share user roles that you can assign explicitly, while two additional user roles are implicit. Each role assignment supposes that its members share a set of rights and responsibilities in common. However, you can assign multiple roles to any given user.

Table 3-2 describes the effect that each role imposes on its constituent users.

Key

• Green tint — Yes.

• Red tint— No.

• Yellow tint — Limited or conditional.

Table 3-2 User Roles

Roles

Levels of Access

Basic Navigation

Categories Playback Content Creation Comments, Tags, Ratings Accountability

Use

Crea

te

Drafts Published

Arc

hive

d

VoD Live

Tran

scod

e

Use

Allow Forbid

Com

mun

ity S

tand

ards

Site

Cus

tom

izat

ion

Reports

Bro

wse

Sear

ch

Filte

r

Publ

ic

Priv

ate

Self

Oth

ers

Publ

ic

Lim

ited

Priv

ate

Upl

oad

Reco

rd

Edit

Publ

ish

Prep

are

Hos

t

Self

Ass

igne

d Su

bmitt

ers

Site

wid

e

Self

Ass

igne

d Su

bmitt

ers

Site

wid

e

Self

Site

wid

e

Administration Roles

Administrator Y Y ? N Y N Y ? Y Y Y Y

Category Administrator

Y Y N Y ? N N Y N ? N

Reports Administrator

Y Y N No Y ? N N Y N N Y

Media Roles

Video Publisher Y Y ? N Y N Y ? N N Y N Y N Y N N Y N

Video Author Y Y ? N Y N Y ? N Y ? N Y N Y N N Y N

Live Event User Y Y ? N Y N Y ? N N Y N Y N N

Implicit Roles1

1. You cannot assign these roles. The superuser role is a default administrator role that you configure when you first set up Cisco Show and Share. The visitor role is the default role assigned to users who are not logged in.

Superuser Y Yes Y Y Y Y

Visitor ? ? No N ? N N ? N N


Chapter 3 Manage User Access and Permissions Procedures

Procedures• Prerequisites, page 3-4

• Assign or Remove User Roles, page 3-4

• Search for Users by Their Role Assignments, page 3-6

Prerequisites• Create or import user accounts in Cisco Digital Media Manager.

• Log in to Cisco Show and Share with administrative privileges.

Assign or Remove User RolesYou can assign one or more roles to Cisco Show and Share users. If you do not assign a specific role to a user, the user is given the visitor role by default.

You can assign roles individually or you can select multiple users to assign the same set of roles to.

Procedure

Step 1 Access the user role management screen:

a. Choose Administration from the global navigation.

b. Choose Manage > User Roles.

The Show and Share User Roles table appears.



Step 2 Select one or more users:

a. To navigate the table:

– Browse — Use the pagination controls at the bottom of the table to browse through the list.

– Sort—Click on the User Name, User ID, or User E-mail column heading to sort the table by that column. Clicking on the column again reverses the search.

– Search— Use the search field to match a partial name, ID, or e-mail address. Do not use phrases with spaces.

– Filter—Filter the table by role, group, or both.

b. If using the search or filters, click Go to apply your filter or search. You can combine filtering and searching. To clear the filter or the search, clear the search field and filter lists and click Go again.

c. For each user you want to select, check the check box to the left of the user name. You can select multiple users and assign them the same set of roles as a batch.

Step 3 Assign or remove roles:

a. Click Edit User Role.

The Edit User Roles dialog appears.



b. To review the users you have selected, click See selected users.

A dialog box appears, listing all of the users you have selected. You can remove selected users by clicking the X to the right of their name. Click Done to close the dialog box.

c. Check the check box next to the roles that you want to assign or remove from the user(s). You can assign or remove more than one role.

d. Choose Add selected roles to add the roles to the users. Choose Remove selected roles to remove the roles.

Step 4 Click Save to save your changes.

Search for Users by Their Role AssignmentsYou can quickly identify all users who share a user role in common.

Procedure

Step 1 Choose Administration from the global navigation.

Step 2 Choose Manage > User Roles.

Step 3 Choose an option from the Filter By list. You can filter the list by user role, by group, or by both.

Step 4 (Optional) Enter all or part of a username in the Find a User field.

Step 5 Click Go.


Admini

C H A P T E R 4
Set Up File Hosting Locations
March 2015

• About File Hosting Locations, page 4-1

• Guidelines and Limitations, page 4-3


• Troubleshooting, page 4-8

About File Hosting LocationsA file hosting location is where Cisco Show and Share stores its published files. By default, Cisco Show and Share stores uploaded videos, transcripts, files, and slides locally on the appliance. In this configuration, Cisco Show and Share becomes the origin server for the videos.

We recommend, as a best practice, that you configure Cisco Show and Share to store the files on external servers. You can define external servers for each file type that you support.

A hybrid deployment, in which some file types are published locally to the Cisco Show and Share appliance, and some file types are published to an external server, is also supported.

For more information about file hosting locations, see the following topics:

• About File Hosting Locations, page 4-1



• Troubleshooting, page 4-8

How Locally Published Files are ServedWhen you publish all files locally, Cisco Show and Share delivers files directly from the appliance using the following methods:

• RTMP (streaming) for FLV and MP4/H.264.

• HTTP (progressive download) for WMV, MP3, and all other assets, such as attached files and text transcripts. HTTP is also used for MP4/H.264 videos when viewed from the Cisco Show and Share mobile application.


Chapter 4 Set Up File Hosting Locations About File Hosting Locations

External File Hosting Location Server TypesYou can use streaming servers or web servers to host video and associated files.

It is highly recommended that you use an appropriate streaming server as the external file hosting location for FLV and MP4/H.264 videos. If you do not, the video editing feature of Cisco Show and Share will not work. The Cisco Show and Share video editor uses non-destructive editing. This means that the original video remains intact and pointers and markers are used to create the edited version. This type of editing requires a streaming server to play back the video correctly. If you publish an edited file to a non-streaming server, the file will play back in its unedited form.

Table 4-1shows the external server types recommended for each file type

Table 4-1 Recommended External Servers

File Type Recommended Servers

FLV The tested the following Flash streaming servers:

Wowza Media Server Pro 1.7.2

http://www.wowzamedia.com

Adobe Flash Media Server

http://www.adobe.com/products/flashmediaserver/

Cisco ECDS 2.5.x

http://www.cisco.com/go/ecds

You can also use an HTTP server to host FLV files, but it is not recommended.

MP4/H.264 We tested the following streaming servers:





Cisco ECDS 2.5.x


Cisco ACNS for MP4 Streaming

http://www.cisco.com/go/acns

WMV Microsoft Windows Media Services

http://www.microsoft.com/windows/windowsmedia/forpros/server/server.aspx

Cisco ECDS 2.5.x


Cisco ACNS for WMV Streaming


You can also use an HTTP server to host WMV files, but it is not recommended.


http://www.wowza.com/

http://www.adobe.com/products/adobe-media-server-family.html

http://www.cisco.com/c/en/us/products/video/enterprise-content-delivery-system-ecds/index.html

http://www.cisco.com/c/en/us/products/routers/application-content-networking-system-acns-software/index.html

http://technet.microsoft.com/en-us/windowsserver/default






Chapter 4 Set Up File Hosting Locations Guidelines and Limitations

About the Default Hosting LocationIf you publish some or all files to an external hosting location, you must define a Default Hosting Location. The Default Hosting Location is the location used for any file type that does not have a defined hosting location. It contains *.* in the file type for defining the hosting location. Typically, the Default Hosting Location will be an HTTP server.

Guidelines and Limitations• When using the mobile client and external hosting locations, you must define both an RTMP and an

HTTP server for H.264 files. This is because the mobile client accesses the videos from the HTTP server; it does not support streaming video. Users accessing Cisco Show and Share through the web client receive the video from the streaming server. When you first enable external file hosting, both an RTMP and HTTP template are created for H.264 files.

• Even if you specify an external server for Flash and MPEG-4 (.flv, .mp4, .m4v) videos, Cisco Show and Share maintains a local copy of that video to allow for future editing. In high volume deployments, this can cause the Cisco Show and Share drive to become full. To avoid this, you can upload videos directly to the external server and then refer to the video using a URL when adding it to Cisco Show and Share. You will not be able to edit videos uploaded by this method.

Note Cisco Show and Share also maintains two copies of Flash and MPEG-4 published videos when set to local storage—the published version and a copy for future editing.

• If you change file hosting locations when you have existing content in Cisco Show and Share, the content will still appear in the video lists. However, the thumbnails will revert to the default image and the system will report that the videos cannot be found. This is because Cisco Show and Share

MP3 HTTP server





Cisco ECDS 2.5.x


Cisco ACNS for MP4 Streaming


Other Files We recommend that you use an HTTP server for all other file types, such as uploaded .zip files and text transcripts.

Typically, these files are handled by the Default Hosting Location.

Table 4-1 Recommended External Servers (continued)

File Type Recommended Servers






Chapter 4 Set Up File Hosting Locations Procedures

is looking for the videos in the new hosting location. You must migrate your videos to the new location before changing hosting locations. It is strongly recommended that you set up your final hosting location before deploying Cisco Show and Share to your organization.

• If you are not using a streaming server for FLV and MP4 videos, you should disable the video editor.

Procedures• Define External File Hosting Locations, page 4-4

• Prepare a Web Server for Externally-Hosted Transcript Files, page 4-7

• Delete a File Hosting Location, page 4-7

• Configure Local File Hosting, page 4-8

Define External File Hosting LocationsWhen you switch from local file hosting to external file hosting, Cisco Show and Share automatically creates templates for the most used file types. You can modify those templates with your external server information or create new file hosting locations.

One of the locations that you must define is the default hosting location. The DeployLocalConfig Hosting Location drawer contains the Default Hosting location settings. This location should be an HTTP server.

Files that are uploaded as attachments to videos, such as .zip or .doc files, the text transcripts (.txt), and the video thumbnails (.jpg) are also stored externally according to the location defined for those file types. If you do not have a location defined for those specific file types, they are stored on the server defined by the default hosting location settings.

Procedure

Step 1 Log in to Cisco Show and Share as Administrator or superuser.


Step 3 Choose Setup > Show and Share.

Your browser loads the File Hosting Locations page. In the default state for this page, a check box with the label “Publish locally to <Show_and_Share_appliance_FQDN>” is checked.

Step 4 Uncheck the Publish locally to check box.

The File Hosting Locations page loads a set of drawers. Templates for the hosting locations of the most commonly used file types are pre-populated.



Step 5 Define a file hosting location for the specified file type. See Table 4-2 for the field descriptions.

Note If you have integrated the Cisco Media Experience Engine with Cisco Show and Share, all uploaded videos will be transcoded to H.264 in an MP4 wrapper. Windows media files might be excluded from transcoding if bypass is selected by the user. Therefore, you will need to define hosting locations for both H.264 and WMV.

Step 6 (Optional) You can add additional file hosting locations by clicking Create an additional file hosting location. You can remove an unused template by clicking Delete.

Step 7 Click Save.



Table 4-2 External Hosting Location Settings

Setting Description

File Hosting Location Name

A human-readable name. It might be the same as the relevant file type.

File Hosting Server Settings

Accepts files with extensions

The filename extensions that identify particular file types. These are the default values:

• H.264 Hosting Location: *.mp4, *.m4v, and *.mpv4

• MP3 Hosting Location: *.mp3

• Windows Media Hosting Location: *.wmv, *.asf, *.asx, *.wma

• FLV Hosting Location: *.flv

File upload protocol The protocol or method for file transfer. Either FTP or SFTP. We recommend using SFTP.

Host address The DNS-resolvable FQDN or routable IP address of the remote server where you will deploy files of the relevant file type. Using an FQDN is recommended.

Login name A user account with sufficient privileges to access the remote server.

Login password The assigned password for the login name that you specified.

Directory root location

The relative directory path to files that you will deploy. For example, if the root directory on the server is configured to be /data/ftproot and the absolute path for the deployment site ends with /data/ftproot/vp/flash, then the relative value to enter would be /vp/flash.

Directory root URL path

The URL where Cisco Show and Share will reference your files. This includes the protocol, the FQDN, the application, the codec, and the path. If your video files are hosted on a web server, use the HTTP or HTTPS protocol. If the video files are hosted on a streaming server, use the RTMP protocol. For example:

[protocol]://[servername]/[application]/[codecID:][directory]

A sample URL for streaming a video over RTMP using the above syntax might be:

rtmp://myserver.com/vod/flv:flash

or

rtmp://myserver.com/vod/mp4:mystream

Note When using the RTMP protocol, you must specify the codec ID, for example, FLV, MP3, or MP4. You do not need to specify the codec when you use the HTTP or HTTPS protocol.

A sample URL for playing video over HTTP might be:

http://myserver.com/vod/mp3

or

http://myserver.com:8080/vod/mp4

The second sample shows where the port number appears in the URL when you do not use the default port for the HTTP protocol.



Prepare a Web Server for Externally-Hosted Transcript FilesYou must configure and use a web server for your text transcripts whenever they are stored externally from the Cisco Show and Share server. Your transcript files will be hosted externally when the default file location (*.*) points to an external server or if you define an external server for *.txt files.

In the root directory on your web server, you must save an XML file with the filename CROSSDOMAIN.XML.

Example File Syntax

<?xml version="1.0"?> <!DOCTYPE cross-domain-policy SYSTEM "http://www.adobe.com/xml/dtds/cross-domain-policy.dtd">

<cross-domain-policy> <site-control permitted-cross-domain-policies="master-only"/> <allow-access-from domain="*"/> <allow-http-request-headers-from domain="*" headers="SOAPAction"/> </cross-domain-policy>

If you do not use a web server with the crossdomain.xml file, Cisco Show and Share will not be able to retrieve the transcripts.

To understand the CROSSDOMAIN.XML file and its purpose, see:

http://www.adobe.com/devnet/flashplayer/articles/fplayer9_security.html

http://www.adobe.com/devnet/articles/crossdomain_policy_file_spec.html

http://developer.yahoo.com/javascript/howto-proxy.html

Delete a File Hosting LocationWhen you switch from local file hosting to external file hosting, Cisco Show and Share automatically creates templates for the most used file types. You might not need all of them. For example, if you are using a Cisco MXE 3500 running Release 3.3 software, you will not need the FLV Hosting location. You can safely delete it.

If you delete a file hosting location for a file type that has been previously published, files published to that location will be unavailable. Viewers will receive a warning that the file is no longer available.

Procedure

Step 1 Click Delete to the right of the file hosting location name.

Step 2 Click Yes in the confirmation dialog box.


http://www.adobe.com/devnet/flashplayer/articles/fplayer9_security.html

http://www.adobe.com/devnet/articles/crossdomain_policy_file_spec.html

https://developer.yahoo.com/javascript/howto-proxy.html

Chapter 4 Set Up File Hosting Locations Troubleshooting

Configure Local File HostingBy default, Cisco Show and Share uses local file hosting. Typically you will not need to perform this procedure unless you are using local file hosting and you change the AAI password. This procedure shows you how to reenable local file hosting.

Procedure

Step 1 Log in to Cisco Show and Share using an administrator account.


Step 3 If not already there, click Setup > Show and Share.

Step 4 Check the Publish locally to checkbox.

Step 5 Enter the AAI admin password in the Password field.

Step 6 Click Verify Password.

If you entered an incorrect password, you receive the message “URL Test Failed”. Reenter your password and try again. If you entered the correct password, you receive the message “URL Test Pass”

TroubleshootingPublishing for a specific file type fails

When publishing works for one file type and fails for another, it typically indicates a mis-configuration of the file hosting location.

• Check the file hosting location settings for the file type that is failing. If you have two file hosting locations configured for a single file type, for example if you have HTTP and RTMP mp4 file hosting locations configured, try setting up the hosting locations so that they are on different paths in the file system.

• Check the network connectivity between Cisco Show and Share and the file hosting location.

All video uploads fail

If you are using FQDNs for the file hosting locations, verify that you do not have multiple FQDNs associated with the same IP address on the DNS server.


Admini

C H A P T E R 5
Manage the Publishing Workflow
March 2015

• About the Publishing Workflow, page 5-1


About the Publishing WorkflowBy default, Cisco Show and Share does not impose any workflow restrictions on video publishing. Video authors can publish their own videos without restriction.

You can change this so that videos submitted for publication must be approved before appearing on Cisco Show and Share. With the approval workflow enabled, each author is assigned to an approver who must approve the video before it is published.

• The Publishing Workflow without Approvers, page 5-2

• The Publishing Workflow with Approvers, page 5-2


Chapter 5 Manage the Publishing Workflow About the Publishing Workflow

The Publishing Workflow without ApproversBy default, Cisco Show and Share users with the Author role have the privileges to publish their own media. When the Author clicks Publish, the video is published to the audience selected by the author (either public to a restricted group of users). The publishing process does not require any approvers.

The Publishing Workflow with ApproversYou might not always want video authors to be able to publish videos without approval. In this case, you can enable an alternative workflow that does not allow video authors to publish their media without approval. Instead, certain users are given the Video Publisher role, which enables them to approve videos that are submitted for publication. Authors are then assigned to that approver. When an author chooses to publish a video, it is sent to the approver. The approver can publish the video or send it back to the author.

Because Cisco Show and Share users can be assigned more than one role, video authors may also be assigned the video publisher role.

You must assign approvers to authors even if authors have publisher privileges. If authors also have publisher privileges, then the authors can also be approvers for their own work.

Approvers can have multiple authors assigned to them. Each author can have only one approver.

Table 5-1 describes the combination of roles and the privileges associated with those roles.

Table 5-1 Publishing Roles

Role Privilege

Author and Publisher Can create, edit, and publish their own work.

Author only Can create and edit their own work but are not authorized to publish it. They must submit a request to their assigned approver who has the publisher role.

Publisher only Cannot create or edit anything. However, if they are the designated approver for one or more authors, they can receive publishing requests, review submitted drafts, and allow or deny requests to publish.


Chapter 5 Manage the Publishing Workflow Procedures

Procedures• Enabling the Approval Workflow, page 5-3

• Disabling the Approval Workflow, page 5-5

Enabling the Approval WorkflowTo enable the approval workflow, do the following:

1. Enable the Approval Workflow, page 5-3

2. Assign Approvers to Authors, page 5-4

Enable the Approval Workflow

Procedure


Step 2 Choose Manage > Preferences and Settings.

Step 3 Click All content must be reviewed by an Approver....

Step 4 Click Apply



Assign Approvers to Authors

You can assign approvers to authors and revoke approver assignments that are already in effect. Each approver can have multiple authors assigned to them. Each author can only have one approver; you cannot assign multiple approvers to an author.

Procedure


Step 2 Choose Manage > Author Approver.

A table loads. It identifies all users who have the author role.



Step 3 Click a row to highlight it, and then do one of the following:

• Click to open a list of publishers and to assign an approver to the corresponding author.

Note Although the interface allows you to select more than one publisher from the list, only one publisher can be assigned to an author. If you select multiple publishers, only the last one selected will be applied to the author.

• Click to revoke the corresponding author-approver relationship.

Disabling the Approval WorkflowWhen you disable the approval workflow, authors automatically have permission to publish their own media.

Procedure



Step 3 Click All all Users with Author roles to publish their own media.

Step 4 Click Apply


Admini

C H A P T E R 6
Manage Categories
March 2015

• About Categories, page 6-1



About CategoriesYou can create subject categories that apply organizational logic to your collection of videos. Authors and publishers can assign one or more categories to their videos. Categories can contain other categories and viewers can use the categories to filter their video listing.

After you create categories, they appear next to the Featured Videos browser.

Prerequisites• You must have the Category Administrator role to create and manage categories. You can only

manage categories that you create. You cannot see categories created by other category administrators.

• You must use the superuser account to move, rename, and delete any category created by other category administrators. Additionally, the superuser can reassign category ownership from one user to another.


Chapter 6 Manage Categories Procedures

Procedures• Create Categories, page 6-2

• Rename a Category, page 6-2

• Move a Category, page 6-3

• Change Category Owner, page 6-3

• Delete a Category, page 6-4

Create Categories

Procedure


Step 2 Choose Customize > Main Categories.

Step 3 Click Create Category.

The Create Category dialog box opens.

Step 4 Enter a unique and descriptive name for this category.

Step 5 Choose whether this category should be located at the Root level or inside another category that you already defined.

Step 6 Click OK.

Rename a CategoryYou must be the category owner or superuser to rename a category.

Procedure



Step 3 Select the category that you want to rename. Click the triangle button ( ) to expand categories that contain subcategories.

Step 4 Click Options.

Step 5 Choose Rename Category.

The Rename Category dialog box appears.

Step 6 Type the new category name in the New Category Name field.

Step 7 Click OK.



Move a CategoryYou must be the category owner or superuser to move a category.

Procedure



Step 3 Select the category you want to move. Click the triangle button ( ) to expand categories that contain subcategories.


Step 5 Choose Move Category.

The Move Category dialog box appears.

Step 6 Choose a new location from the New Location list.

Step 7 Click OK.

Change Category OwnerCategories are “owned” by the user who created them. You must be the category owner or superuser to rename, move, and delete a category. This procedure allows you to change the ownership of a category. Only the superuser account can change category ownership.

Procedure

Step 1 Log in to Cisco Show and Share as superuser.



Step 4 Select the category for which you want to change ownership.

Note You can only change category ownership for top-level categories.


Step 6 Choose Change Owner.

The Change Category Owner dialog box appears.

Step 7 Click Select.

Step 8 Choose a new category owner from the list.

Step 9 Click Save.



Delete a CategoryYou must be the category owner or superuser to delete a category. If you delete a category that has sub-categories, the sub-categories are also deleted.

Deleting a category does not delete videos that belong to that category; it removes that category from those videos.

Procedure



Step 3 Select the category you want to rename. Click the triangle button ( ) to expand categories that contain subcategories.


Step 5 Choose Delete Category.

The Delete Category dialog box appears.

Step 6 Click OK to delete the category.


Admini

C H A P T E R 7
Manage System-Wide Settings
March 2015

• About the Features That You Can Disable Site Wide, page 7-1


About the Features That You Can Disable Site WideYou can disable features system wide if you choose not to use them. As soon as you disable a feature, it is hidden throughout the site. Visitors and registered users cannot see or use any feature while it is hidden. Later, you can reenable any feature at your discretion. Except where indicated, you can disable any combination of these features:

• Hidden Video Rights

• General and Timeline Comments

• Anonymous Comments

• Video Ratings

• Tags

• Supplemental File Downloads

• Video Download

• Video Embedding

• Downloadable Attachments

• Video Editing

• Slide Image Smoothing

• Mobile Application Access

• Pulse Spoken Keyword and Speaker Recognition

• QuickTime Plugin Download

• Access by Anonymous Visitors


Chapter 7 Manage System-Wide Settings Procedures

Note This topic does not address any features that you might license and activate separately. Unlicensed features are hidden even from superusers. Unlicensed features are never active or available until you purchase and install the license to activate them.

Individual authors and publishers can disable some of the features that are enabled globally on a video by video basis. Their doing so has no effect on other videos in the site.

Procedures• Enable Hidden Video Rights, page 7-2

• Disable General and Timeline Comments, page 7-3

• Disable Anonymous Comments, page 7-3

• Enable Video Ratings, page 7-4

• Disable Tags, page 7-4

• Disable Supplemental File Downloads, page 7-5

• Video Download, page 7-5

• Disable Video Embedding, page 7-6

• Disable Video Editing, page 7-6

• Enable Image Smoothing for Attached Slides, page 7-7

• Enable QuickTime Plugin Download, page 7-7

• Disable Access by Anonymous Visitors, page 7-8

• Refresh Speaker Cache, page 7-8

• Configure a Custom Help Link, page 7-9

• Configure a Custom Footer, page 7-9

• Configure the Acceptable Use Policy Link, page 7-10

• Change the “Contact Your Administrator” Link, page 7-10

• Change Language Settings, page 7-11

• Enable Mobile Application Access, page 7-11

• Enable Pulse Video Analytics Feature Set, page 7-11

Enable Hidden Video RightsBy default, authors can restrict access to a video to all users or specific users. If you enable the hidden video rights feature, the author can share the URL of a video that is published with the status of hidden. The published video is not visible on any public page; only the author can see the video in their Uploaded tab. The video author can share a URL link to the hidden video so that other users can view the video.

By default, the hidden video rights feature is disabled.



Procedure



Step 3 In the Settings area under Hidden Rights, check the Allow users to hide videos check box.

To disable hidden video rights, clear the check box.

Step 4 Click Apply to save your changes and make them active for site visitors.

Disable General and Timeline CommentsBy default, viewers are allowed to enter general or timeline comments. You can disable this option globally.

If comments are allowed globally, authors can disable the ability to comment on a specific video when they publish the video. The setting configured during the video publishing applies to the video being published only. Authors cannot enable commenting for specific videos if comments are disabled globally.

By default, commenting is allowed.

Procedure



Step 3 In the Settings area, under Comments (general and timeline), clear the Allow authenticated user to add general and timeline comments check box.

To enable general and timeline comments, check the check box.


Disable Anonymous CommentsBy default, viewers do not have to log in to leave general or timeline comments (if comments are allowed). If a viewer leaves a comment without being logged in, the comment is attributed to “Anonymous”. You can require users to log in before they can leave comments so that the comment author is known.

If anonymous comments are allowed globally, authors can disable the ability to comment anonymously on a specific video when they publish the video. Authors cannot allow anonymous comments if anonymous comments are disabled globally.

By default, anonymous comments are allowed.



Procedure



Step 3 In the Settings area, under Anonymous Commenting, clear the Allow anonymous visitors to add general and timeline comments check box.

To enable anonymous comments, check this check box.


Enable Video RatingsBy default, video rating is disabled.

If video ratings are allowed globally, authors can disable the ability to rate a specific video when they publish the video. Authors cannot enable rating for a video if rating is disabled globally.

Procedure



Step 3 To enable rating, check the Video Ratings check box.

To disable rating, clear the check box.


Disable TagsBy default, viewers can add tags to videos. These tags appear in the tag cloud on the Cisco Show and Share home page.

If tags are allowed globally, authors can disable the ability for viewers to enter tags for a specific video when they publish the video. Authors cannot enable tags for a video if tags are disabled globally.

By default, entering tags is allowed.

Procedure



Step 3 In the Settings area, clear the User Tags check box.

To enable video tags, check the User Tags check box.




Disable Supplemental File DownloadsBy default, viewers can download any supplemental files that video authors publish with their videos. You can disable this capability.

Disabling video downloads does not remove the supplement files from the system. Instead, the Files tab is hidden for videos that have associated downloadable files. If you reenable supplemental file downloads, any content that was previously uploaded becomes available again.

Also, authors can still upload supplemental files with their videos when video downloading is disabled. The files will not be available until file downloading is reenabled.

Procedure



Step 3 To disable file downloading, clear the Downloadable Files check box.

To enable file downloading, check the Downloadble Files check box.


Video DownloadYou can enable or disable video download for authors so that they can download videos that they have uploaded to Show and Share. You can also enable or disable video download for Show and Share users. By default, Cisco Show and Share users cannot download videos.

Disabling video download does not remove the video from the system. The download button is hidden when the video download feature is disabled.

Procedure



Step 3 In the Download Video area, select or clear the following check boxes:

• Allow users to download videos

• Allow authors to download videos

• Disable video download




Disable Video EmbeddingBy default, viewers can copy an embed code to embed the video into their own web pages. Disabling video embedding removes this option.

By default, the video embed code is available to viewers.

Procedure



Step 3 In the Settings area, clear the Video Embedding check box.

To enable video embedding, check the Video Embedding check box.


Disable Video EditingBy default, authors can edit videos that are in the draft state. The video editor allows authors to crop videos, create chapters, synchronize slides, and change the video thumbnail.

If you disable the video editor, authors can still upload slides with their video. However, they will not be able to synchronize the slide to the video and the Slides tab will not be available to viewers.

You should disable video editing if your flash video files are not being served from a flash streaming server. Cisco Show and Share uses nondestructive editing. This means that instead of changing the actual video, Cisco Show and Share inserts markers and pointers to indicate the changes. This type of editing requires the video to be served from a Flash streaming server. If the video is being served from another type of server, such as a simple web server, then the edits made by authors will not appear during playback.

If the videos are stored on the Cisco Show and Share server itself, they will be served from a Flash streaming server.

By default, video editing is enabled.

Procedure



Step 3 In the Settings area, clear the Video Editing check box.

To enable video editing, check the Video Editing check box.




Enable Image Smoothing for Attached SlidesSlide quality may be diminished when they are viewed in the Slides tab. This is caused by the resizing of the slide .jpg file. You can enable image smoothing to enhance the quality of the slides displayed in the slides tab.

By default, image smoothing is disabled.

Limitations and Restrictions

If you are hosting the slides on an external server:

• You must have a crossdomain.xml file in place on the web server that hosts the slide images. See “Set Up File Hosting Locations”, for information about crossdomain.xml files.

• Do not enable this feature if you are using a content delivery system, such as Cisco ACNS or Cisco ECDS, that uses redirects to server content.

If you are hosting the slides (.jpg files) on the Cisco Show and Share appliance, there are no restrictions.

Procedure



Step 3 In the Settings area, check the Image Smoothing check box.

To disable image smoothing, clear the Image Smoothing check box.


Enable QuickTime Plugin DownloadThe QuickTime plugin is used to decode H.264 live event streams in Cisco Show and Share. Enabling the plugin download causes Cisco Show and Share to attempt to download the plugin (if needed) for viewers of a live event. If you disable this feature, viewers without the plugin will receive an error message when attempting to view a live H.264 stream.

By default, QuickTime plugin download is enabled.

Procedure



Step 3 To disable this feature, clear the check box under QuickTime Plugin Download in the Settings area.

Step 4 To enable this feature, check the check box under QuickTime Plugin Download in the Settings area.




Disable Access by Anonymous VisitorsBy default, anonymous visitors can access Cisco Show and Share to search, browse, filter, and watch public videos. You can disable access to Cisco Show and Share portal and redirect anonymous visitors to the sign-in screen.

Note The forced login feature is active only on the Show and Share portal—not the embedded player, mobile devices, or APIs.

Procedure



Step 3 To disable access by anonymous visitors, check SnS Login Required check box.

To enable access by anonymous visitors, clear the SnS Login Required check box.


Refresh Speaker CacheThe Refresh Cache button is used to update the local user database cache after synchronizing the LDAP server. Refreshing the cache will take from one minute to one hour depending on number of users in system. For 10,000 users, the refresh time is approximately one minute; for 200,000 users, the refresh time is approximately 52 minutes.

The speaker cache automatically refreshes daily at 12:00 AM. If an automatic refresh is in process, clicking the Refresh Cache button has no effect. The speaker cache limit is 200,000 users.

Procedure



Step 3 To refresh the local user database cache, click the Refresh Cache button.

The Cache refresh in process message appears. Allow up to one hour for completion depending on the number of users in the database.



Configure a Custom Help LinkBy default, the help link in the upper right corner of the Cisco Show and Share page points to information on Cisco.com. You can change the target of this help link, allowing you to point to your own standards, policies, and procedures for using Cisco Show and Share.

Procedure



Step 3 In the Preferences area, type the URL of your help information in the System Help Link field.


Configure a Custom FooterBy default, the footer on the bottom of each Cisco Show and Share page provides information about Cisco Systems. You can replace the default footer text and add your company information.

Procedure



Step 3 In the Preferences area, type your company information in the Footer Preference field.

To restore the default footer text, clear your company information from the Footer Preference field.




Configure the Acceptable Use Policy LinkBy default, the Warranty and End-User License Agreement link on the bottom of each Cisco Show and Share page points to information on Cisco.com. You can change the target of this link, allowing you to point to your own acceptable use policy for using Cisco Show and Share.

Procedure



Step 3 In the Preferences area, type the URL of your help information in the Acceptable Use Policy Link field.


Change the “Contact Your Administrator” LinkThe Contact your administrator link appears on the Cisco Show and Share login page. It is associated with the superuser account.



Clicking this link opens up an e-mail message with the subject “DMM: Forgotten Password” and the superuser e-mail address in the To field.

To change the e-mail address, you must change the e-mail address associated with the superuser account. See the Users and Groups chapter in the User Guide for Cisco Digital Media Manager 5.3.x for information about how to change the e-mail address:

http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/dmm/user/guide/dmsug53x.html

Change Language SettingsSee Chapter 11, “Customize Show and Share”, for information about the language settings.

Enable Mobile Application AccessSee Chapter 13, “Enable Mobile Application Access”, for information about enabling mobile client access.

Enable Pulse Video Analytics Feature SetSee Chapter 14, “Enable Pulse Spoken Keyword and Speaker Identification”, for information about enabling the Pulse video analytics feature set.


http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/dmm/user/guide/dmsug53x.html

Admini

C H A P T E R 8
Manage Videos, Comments, and Ownership
March 2015

• Find and Remove Comments, page 8-1

• Find and Remove Videos, page 8-2

• Bulk Video Ownership Transfer, page 8-3

Find and Remove CommentsProcedure


Step 2 Choose Manage > Global Controls > Comments and Abuse.

A table loads with all video comments.

Step 3 Find the comments that you want to remove.

• Browse — Use the pagination controls, as needed.

• Search — Search for specific words or phrases within the comments.


Chapter 8 Manage Videos, Comments, and Ownership Find and Remove Videos

Step 4 To remove a single comment, do the following:

a. Click the trash can icon in the corresponding row.

b. Click OK.

Step 5 To remove multiple comments, do the following:

a. Check the check boxes to choose multiple comments.

b. Click .

c. Click OK.

Find and Remove VideosYou might need to remove a video because it is obsolete or contains inappropriate or confidential material.

Procedure


Step 2 Choose Manage > Global Controls > Manage Files.

A table of existing videos appears.


Chapter 8 Manage Videos, Comments, and Ownership Bulk Video Ownership Transfer

Step 3 Find the videos that you would like to remove.

• Browse — Use the pagination controls, as needed.

• Text Search — Search for videos that contain the search term in the title.

• Age Search—Search for videos that are older than the specified number of days.

Step 4 To remove a single video:

a. Click the trash can icon in the corresponding row.

b. Click OK.

Step 5 To remove multiple videos:

a. Use the check boxes to choose multiple files.

b. Click .

c. Click OK.

Bulk Video Ownership TransferBefore You Begin

• You can transfer ownership of published, private, hidden, and draft videos. You cannot transfer ownership of live events.

• The bulk video ownership transfer feature is not available when using an iPhone or iPad device.

Procedure


Step 2 Choose Manage > Content Transfer.

The Show and Share Content Transfer screen appears.

Step 3 Select a user to transfer video ownership from. You can use these tools:

• Filter—Filter by user status:

– Deleted users are no longer present in the Show and Share community.

– Inactive users without author privileges who no longer own their videos.

– Active users with author privileges.


Chapter 8 Manage Videos, Comments, and Ownership Bulk Video Ownership Transfer

• Search — Use the search field to match a partial name, ID, or e-mail address.

• Browse — Use the pagination controls at the bottom of the page to browse through the list.

Step 4 To select the user, check the check box next to their name. Click Next.

Step 5 In the video transfer screen, select an active author to initiate the video transfer. Click Transfer.

A popup window appears that shows the number of videos in published and draft state that will be transferred to the new author. Click Yes to proceed with the transfer.


Admini

C H A P T E R 9
Manage Featured Videos
March 2015

• About Featured Videos, page 9-1


About Featured VideosYou can use the Featured Videos area to manually specify videos that you want to highlight. For example, you might spotlight videos that:

• Announce important information, including opportunities and deadlines.

• Publicize news, or reveal the outcome of a vote or contest.

• Introduce new tools, concepts, or policies, or explain something that was confusing.

• Replay a significant or relevant event or meeting.

Cisco Show and Share then spotlights these videos in its Featured Videos browser, which all users see.

Until you populate the Featured Videos browser for your site, it remains empty. When the Featured Videos browser is populated, thumbnail preview images for videos are visible to all community members under the Featured Videos heading.


Chapter 9 Manage Featured Videos Procedures

Site visitors click the left and right arrows to browse through featured videos and, at their discretion, click a thumbnail to start playback for the corresponding video.

Procedures• Add Videos to the Featured Videos Browser, page 9-2

• Reorder Videos in the Featured Video Browser, page 9-4

• Delete Videos from the Featured Video Browser, page 9-4

Add Videos to the Featured Videos Browser

Procedure


Step 2 Choose Customize > Featured Videos.

The Featured Video management screen appears. There is a staging area where you can add, remove, or reorder the featured videos, and a preview panel where you can view how the panel will look on the home page.



Step 3 Click Browse Videos to open the Video Browser.

The Video Browser dialog opens.

Step 4 Check the check box in the Title column to select a video to appear in the featured video list. You can select multiple videos. Clear the checkboxes of videos that you do not want to appear. You can page through the videos or search for videos with specific words in their titles or descriptions.

Step 5 Click OK to close the Video Browser.

The selected videos appear in the Featured Video staging area.

Step 6 (Optional) Reorder the videos. See Reorder Videos in the Featured Video Browser, page 9-4.

Step 7 Click Apply.



Reorder Videos in the Featured Video Browser

Procedure



Step 3 Click a thumbnail in the staging area and drag it left or right. Drop it on the location where you want it to appear.

Step 4 Click Apply.

Delete Videos from the Featured Video Browser

Procedure



Step 3 Click the X icon above the video that you want to remove from the featured video list.

Step 4 Click Apply.


Admini

C H A P T E R 10
Manage Tickers
March 2015

• About Tickers, page 10-1

• Create a Ticker for Your Site, page 10-2

• Define a Default Ticker, page 10-3

• Edit a Ticker, page 10-3

• Delete a Ticker, page 10-4

About TickersTickers are scrolling text that appears below the Featured Videos on the Cisco Show and Share home page.


Chapter 10 Manage Tickers Create a Ticker for Your Site

Create a Ticker for Your SiteProcedure


Step 2 Choose Customize > Ticker.

Step 3 Click Create Ticker.

The Create a Ticker dialog box opens.

Step 4 Enter a unique and descriptive name for the ticker.

Step 5 Enter the exact text message that will display in the ticker.

Step 6 Click OK.

The Ticker details dialog box opens.


Chapter 10 Manage Tickers Define a Default Ticker

Step 7 Enter the start date and end date that the ticker should display.

Note You cannot define a date range that overlaps the date range of another ticker, except for the default ticker. A regular ticker can have a date range that overlaps the Default Ticker.

Step 8 Click Save.

Define a Default TickerA default ticker is a ticker that plays when no other ticker is defined. If another ticker has a date range that overlaps the Default Ticker date range, the other ticker plays.



Step 3 Choose a Ticker from the list.

Step 4 Select Yes from the Default ticker list.

Step 5 Enter the start date and end date that the ticker should display.

Note The date range for a default ticker can overlap the date range of non-default tickers.

Step 6 (Optional) Click No end date to create a default ticker that does not expire.

Step 7 Click Save.

Edit a TickerProcedure





Chapter 10 Manage Tickers Delete a Ticker

Step 4 Change the ticker information.

Step 5 Click Save.

Delete a TickerProcedure




Step 4 Click Delete Ticker. A confirmation dialog appears.

Step 5 Click OK to confirm the deletion.

Step 6 Click Apply.


Admini

C H A P T E R 11
Customize Show and Share
March 2015

• About Customizations, page 11-1


About CustomizationsThere are several ways that you can customize your Cisco Show and Share site. This chapter covers the following interface customizations:

• You can reskin your site. Doing this entails any combination of:

– Setting or resetting the theme.

– Setting or resetting the site logo.

– Setting or resetting the background image.

• You can choose the language in which Cisco Show and Share renders its system messages and field labels.

See the following chapters for information about other types of customization:

• If you want to define and organize categories, see the “Manage Categories” section on page 6-1.

• If you want to choose featured videos, see the “Manage Featured Videos” section on page 9-1.


Chapter 11 Customize Show and Share Procedures

Procedures• Choose a Language for the User Interface, page 11-2

• Select A Theme, page 11-3

• Change the Background Image, page 11-3

• Change the Site Logo, page 11-4

Choose a Language for the User InterfaceThe system language preference defines the language that visitors see when they first log in to Cisco Show and Share. User that are logged in can override this setting on an individual basis from their My Preferences area.

Procedure



Step 3 In the Preferences area, choose a language from the System Language Preference list and then click Apply.

The following languages are available:

• English

• Spanish (Latin America)

• French

• Portuguese-Brazil

• Italian



Select A ThemeThe Theme applies an overall look and feel to your Cisco Show and Share site. There are five themes available:

After choosing a theme, you can still change the site logo and background image.

Procedure


Step 2 Choose Customize > Skins.

Step 3 Choose a theme from the Select a Theme list.

A preview of your selection appears on the right.

Step 4 Click Apply to make your selection active for all users.

Change the Background ImageYou can use the default theme background image or choose a custom background image that is shown behind the Cisco Show and Share page.

The background image that you upload must be a non-progressive JPEG. The image must be 1260 x 1024 pixels.



Step 3 Choose an option from the Background Image list.

• Choose Use Theme Image to use the default background image for the theme.

• Choose Use My Image to upload a custom image. Click Upload New Image to choose a .jpg image from your computer.



Ocean Fire Grass Stone Earth



Change the Site LogoYou can use the default Cisco Show and Share logo or choose a custom logo that is shown at the top of each Cisco Show and Share page.

Any logo image that you upload must be a non-progressive JPEG, a GIF, or a PNG file. The logo size must be 398 x 46 pixels.



Step 3 Choose an option from the Header Logo list.

• Choose Use Default Header to use the default Cisco Show and Share logo.

• Choose Use My Header to upload a custom image. Click Upload a new header logo to choose a .jpg, .gif, or .png image from your computer.




Admini

C H A P T E R 12
Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics
March 2015

• About Cisco MXE 3500 Integration with Cisco Show and Share, page 12-1



• Reference, page 12-7

About Cisco MXE 3500 Integration with Cisco Show and ShareWhen you enable Cisco MXE 3500 integration in Cisco Show and Share, videos uploaded to Cisco Show and Share are delivered to the Cisco MXE 3500 for transcoding and, optionally, Pulse spoken keyword and speaker identification. When the transcoding is complete, the transcoded videos are returned to Cisco Show and Share. You can edit transcoded videos in the Cisco Show and Share video editor.

You can enable video authors to bypass transcoding for Windows media files that might contain embedded closed captioning or slides. This will retain the embedded data that will be lost if the videos are transcoded. However, you cannot edit the files in the Cisco Show and Share video editor.

To learn more about video transcoding, see the following topics:

• Transcoding Output, page 12-2

• Features Enabled by MXE Integration, page 12-2


Chapter 12 Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics About Cisco MXE 3500 Integration with Cisco Show and Share

Transcoding OutputVideos are transcoded to MP4 files by using the H.264 video codec. You can configure the transcoding process to produce up to three versions of the video with these resolutions:

• 360p—Low resolution. This is the resolution used by the Cisco Show and Share mobile client to display videos. Viewers can select this to resolution for smoother playback over slow connections.

• 480p—Medium resolution. Videos that are transcoded to this resolution will also be transcoded to 360p.

• 720p – High resolution. Videos that are transcoded to this resolution will also be transcoded to 480p and 360p.

Viewers can select the video resolution and can change the resolution in the middle of video playback. Lower resolutions play better on slow network connections. Playback in the Cisco Show and Share mobile application uses the 360p version of the video.

Although you can configure the transcoding process for 720p, you might not always get a 720p version of the video. This is because the Cisco MXE 3500 does not upscale a video. For example, if you configure transcoding for all three resolutions and an author uploads a video at 480p, Cisco Show and Share will only produce the 480p and 360p versions of the video.

Note When you upload a video for transcoding by using an iPhone or iPad, the Cisco MXE 3500 transcodes the file in the lowest resolution setting. This is because the iPhone or iPad application compresses the video on the client side to a lower resolution. The uploaded video causes Cisco Show and Share to automatically request the low resolution version from the Cisco MXE 3500. For best results, you should upload the video by using a PC.

Table 12-1 shows the output specifications for each video resolution.

Features Enabled by MXE IntegrationThe following features require Cisco MXE 3500 integration with Cisco Show and Share:

• Video transcoding. See Enable Video Transcoding in Cisco Show and Share, page 12-5.

• Pulse spoken keyword and speaker identification. See Chapter 14, “Enable Pulse Spoken Keyword and Speaker Identification”.

• Mobile application access to Cisco Show and Share. See Chapter 13, “Enable Mobile Application Access”.

Table 12-1 Transcoded file specifications

Resolution

Size

Bitrate4:3 16:9

360p 480x360 640x360 400kbps

480p 640x480 853x480 768kbps

720p 960x720 1280x720 1300kbps


Chapter 12 Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics Guidelines and Limitations

Guidelines and LimitationsThe following limitations apply to Cisco MXE 3500 integration with Cisco Show and Share:

• Cisco Show and Share is only compatible with the Cisco MXE 3500 appliance.

• To use the Pulse video analytics feature set, you need to use the MXE 3500 version 2 hardware (MXE-3500-V2) running MXE software version 3.3. If you have an earlier version of the MXE installed, you can upgrade your Cisco MXE 3500 to Release 3.3. See the Release Notes for Cisco Media Experience Engine 3500 Release 3.3 on Cisco.com.

• You can only configure one Cisco MXE 3500 or Cisco MXE 3500 cluster in Cisco Show and Share.

• Transcoding is only available for the Record a Video option if Mobile Application Access is enabled. See Chapter 13, “Enable Mobile Application Access”.


http://www.cisco.com/c/en/us/td/docs/video/mxe/3500/sw/3_x/release/note/mxe3500rn_33.html

http://www.cisco.com/c/en/us/td/docs/video/mxe/3500/sw/3_x/release/note/mxe3500rn_33.html

Chapter 12 Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics Procedures

ProceduresTo integrate a Cisco MXE 3500 with Cisco Show and Share, do the following:

1. Integrate a Cisco MXE 3500 Release 3.3 with Cisco Show and Share, page 12-4.

2. Register the Cisco MXE 3500 in the Cisco DMM, page 12-4

3. Enable Video Transcoding in Cisco Show and Share, page 12-5

4. Verify the Configuration, page 12-7

Integrate a Cisco MXE 3500 Release 3.3 with Cisco Show and ShareTo integrate the Cisco MXE 3500 running Release 3.3 software with Cisco Show and Share, see the Integration Note for Configuring Cisco MXE 3500 Release 3.3 with Cisco Show and Share on Cisco.com:

http://www.cisco.com/en/US/docs/video/mxe/3500/sw/3_x/3_3/integration/note/integ_mxe33_sns.html

Register the Cisco MXE 3500 in the Cisco DMMIf you did not register the Cisco MXE 3500 during the integration steps, you need to do so before enabling video transcoding or the Pulse video analytics feature set.

Procedure

Step 1 Log in to Cisco Digital Media Manager (http://dmm_server_name:8080) as the administrator or as superuser.

Step 2 Click Administration.

Step 3 Choose Settings > External Servers > MXE.

The Media Experience Engine settings page appears.


http://www.cisco.com/en/US/docs/video/mxe/3500/sw/3_x/3_3/integration/note/integ_mxe33_sns.html


Step 4 Choose Enabled in the Use of MXE field.

Step 5 Enter the MXE fully qualified domain name in the MXE FQDN field, for example mxe.cisco.com.

Step 6 Enter the FTP credentials that you configured on the Cisco MXE:

Step 7 Select Enabled in the Use of MXE field. This allows Cisco Show and Share to utilize the MXE.

Step 8 Click Save.

Cisco DMM verifies the connection to the Cisco MXE. If it cannot connect to the Cisco MXE, an error message appears. If you receive an error, verify your settings and try again.

Enable Video Transcoding in Cisco Show and Share

Procedure

Step 1 Log into Cisco Show and Share with admin or superuser privileges.


Step 3 Choose Setup > MXE Settings.

The Media Experience Engine Settings page displays.

Field Value

Username dmsftp

Password The password for the dmsftp account.



Step 4 Select Enable Media Experience Engine.

By default, 360p is selected.

Step 5 Select the video resolution for transcoding. If you select the medium or high quality, videos are also transcoded to the lower resolution. Viewers can select the video resolution they want to view during playback.

Note The Cisco MXE 3500 will not upscale videos. If you have selected 720p, and an author uploads a video at 480p, the Cisco MXE 3500 will only produce the 480p and 360p resolutions.

If you later change the resolution setting, previously transcoded videos maintain the original resolutions until they are republished. For example, if you originally had selected 720p and later changed it to 480p, the 720p videos will retain the version until re-uploaded under the new settings.

Step 6 (Optional) To allow WMV files to be transcoded on non-mobile devices, check the Windows Media Files checkbox.

Enabling the checkbox gives authors the option to skip transcoding and have the files processed natively by Cisco Show and Share. However, if they bypass transcoding, they will not be able to use the Cisco Show and Share editor with the video.

Clearing the checkbox prevents users from bypassing transcoding for their Windows media files (.wmv, .wma, .asx, and .asf). Any embedded closed captioning or slide synchronization will be lost.


Chapter 12 Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics Reference

Verify the ConfigurationTo verify the Cisco MXE 3500 integration with Cisco Show and Share, upload a video to Cisco Show and Share and save it as a draft. You should see a status of “Processing - Draft”. When transcoding is finished, the video should show a status of “Draft”.

ReferenceFor more information about customizing transcoder profiles, see the Cisco MXE 3500 Documentation Roadmap on Cisco.com.


http://www.cisco.com/c/en/us/td/docs/video/mxe/3500/sw/3_x/3_0/roadmap/mxe3500_30map.html


Chapter 12 Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics Reference


Admini

C H A P T E R 13
Enable Mobile Application Access
March 2015

• About Mobile Application Access, page 13-1




About Mobile Application AccessCisco Show and Share users can download an application for their iPhone, iPad, or iPod Touch that allows them to view or upload videos to Cisco Show and Share. You can enable or disable mobile access to Cisco Show and Share.

Note If you enabled the forced login feature on the Show and Share portal it does not require mobile device log in to access the portal. For more information, see Disable Access by Anonymous Visitors.

Prerequisites• A Cisco MXE 3500 Release 3.3 (or an earlier release with the updated transcoding profiles)

integrated with Cisco show and Share. See Chapter 12, “Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics”.

• Video transcoding enabled. See Enable Video Transcoding in Cisco Show and Share, page 12-5.

• If using external file hosting, you should create both an HTTP and an RTMP hosting location for the files. You can use the same server for both HTTP and RTMP, but you must define different folders to host the files for each hosting location protocol.

Guidelines and Limitations• The mobile application supports the following devices:

– iPhone 4, iPhone 4s, iPhone 5s, iPhone 6, iPhone 6 Plus

– iPod Touch 4th Generation


Chapter 13 Enable Mobile Application Access Procedures

– iPad 1, iPad 2, iPad air, iPad Mini

• Windows media files that have bypassed transcoding are not viewable through the mobile application.

• Videos published in an earlier version of Cisco Show and Share are not viewable in the mobile application until they have been re-uploaded and re-published.

• Videos published before enabling Cisco MXE 3500 transcoding are not viewable in the mobile application until they are re-uploaded and re-published.

• If you enabled the forced login feature on the Show and Share portal it does not require mobile device log in to access the portal. For more information, see Disable Access by Anonymous Visitors.

• The maximum video length that you can upload or record through the mobile application is ten minutes. For longer videos, you should transfer the file from the mobile device and upload to Cisco Show and Share through a supported browser.

ProceduresThis section contains the following topics:

• Create the File Hosting Location(s), page 13-2

• Enable Mobile Application Access, page 13-5

• Disable Mobile Application Access, page 13-5

• Re-Upload a Published Video, page 13-5

Create the File Hosting Location(s)If you are using external file hosting, you need to have both an HTTP and a RTMP hosting location defined for H.264 videos before enabling mobile application access. If you do not have both configured, you need to create them. See these sections:

• Create an HTTP File Hosting Location, page 13-2

• Create an RTMP File Hosting Location, page 13-3

Create an HTTP File Hosting Location

The Cisco Show and Share mobile application plays videos served from the HTTP file hosting location. The mobile application does not support streaming video.

Prerequisites

You are using external file hosting. If you are using local file hosting, you do not need to perform this procedure.

Procedure

Step 1 Log in to Cisco Show and Share as administrator or superuser.





The File Hosting Locations page appears.

Step 4 Click the Create an additional file hosting location button.

Step 5 In the File hosting location name field, enter a name for the file hosting location. Use something descriptive, such as H.264 HTTP Hosting Location.

Step 6 In the Accepts files with extensions field, enter *.mp4.

Step 7 Select SFTP or FTP as the file upload protocol.

Step 8 In the Host address field, enter the server FQDN.

Step 9 In the Login name and Login password fields, enter the upload login credentials.

Step 10 In the Directory root location field, enter the directory root where the FTP or SFTP uploads should place the files. This is the directory path from the FTP root, such as /content/video.

Step 11 Enter the URL root where the videos are hosted.

Note The URL must begin with HTTP or HTTPS.

Step 12 Click Verify Protocol Settings to verify that Cisco Show and Share can upload media assets to the server.

If the you get a failure message, verify that you are using the correct login credentials.

Step 13 Click Verify Root URL to ensure that the videos are accessible from the URL provided.

When finished, your hosting location should look similar to the following:

Create an RTMP File Hosting Location

The Cisco Show and Share web application plays videos served from the RTMP file hosting location. This enables viewers to easily navigate the video.



Prerequisites

You are using external file hosting. If you are using local file hosting, you do not need to perform this procedure.

Procedure

Step 1 Log in to Cisco Show and Share as administrator or superuser.



The File Hosting Locations page appears.

Step 4 Click the Create an additional file hosting location button.

Step 5 In the File hosting location name field, enter a name for the file hosting location. Use something descriptive, such as H.264 RTMP Hosting Location.

Step 6 In the Accepts files with extensions field, enter *.mp4.

Step 7 Select SFTP or FTP as the file upload protocol.

Step 8 In the Host address field, enter the server FQDN.

Step 9 In the Login name and Login password fields, enter the upload login credentials.

Step 10 In the Directory root location field, enter the directory root where the FTP or SFTP uploads should place the files. This is the directory path from the FTP root, such as /content/video.

Step 11 Enter the URL root where the videos are hosted.

Note The URL must begin with rtmp.

Step 12 Click Verify Protocol Settings to verify that Cisco Show and Share can upload media assets to the server.

If the you get a failure message, verify that you are using the correct login credentials.

Step 13 Click Verify Root URL to ensure that the videos are accessible from the URL provided.

When finished, your hosting location should look similar to the following:



Enable Mobile Application Access

Note If you enabled the forced login feature on the Show and Share portal it does not require mobile device log in to access the portal. For more information, see Disable Access by Anonymous Visitors.

Prerequisites

If using external servers to host the videos, make sure that you have both an HTTP and RTMP server defined for H.264 videos. See Create the File Hosting Location(s), page 13-2.

Procedure



Step 3 To enable the feature, check the checkbox under Mobile Application Access in the Settings area.

Disable Mobile Application AccessDisabling mobile access prevents the mobile client from connecting to Cisco Show and Share. Videos that are recorded and uploaded while mobile application access is disabled will be viewable in the mobile application when access is restored provided that the video transcoding and hosting location settings do not change.

Procedure



Step 3 To disable the feature, clear the checkbox under Mobile Application Access in the Settings area.

Re-Upload a Published VideoIf you uploaded a video in a previous version of Cisco Show and Share, it may not be available on the mobile client. To make it available on the mobile client, you must re-upload the video. Re-uploading the video sends the file to the Cisco MXE 3500 for transcoding.

Prerequisite

You must have access to the video source that you are re-uploading.

Procedure

Step 1 Log in to Cisco Show and Share.

Step 2 Go to the My Account > Videos > Uploaded.



Step 3 Click the Manage Video button for the video you want to re-upload.

The Upload Video page for the video appears.

Step 4 In the Add Video area, click Browse.

Step 5 Navigate to the video and click Open.

Step 6 Save the video as a draft or republish the video. The video will be transcoded by the Cisco MXE 3500 and the Pulse video analytics features applied (if available).


Admini

C H A P T E R 14
Enable Pulse Spoken Keyword and Speaker Identification
March 2015

• About the Pulse Video Analytics Feature, page 14-1




About the Pulse Video Analytics FeatureThe Pulse video analytics feature set provides spoken keyword and speaker identification for videos that are transcoded by the Cisco MXE 3500. Keywords are matched to a white list that is configured by the administrator on the Pulse video analytics engine. Speaker identification is a learned process. The Pulse video analytics engine learns to identify different speakers in a video. If the speaker has been identified previously, speaker identification is entered automatically. If the speaker has not been identified, a generic speaker tag is assigned to the speaker. Authors can then use the Cisco Show and Share video editor to identify the speaker. Subsequent videos uploaded with that speaker will show the speaker name. Keyword and speaker information appear on a new tab, called Pulse, on the video player window.


Chapter 14 Enable Pulse Spoken Keyword and Speaker Identification Prerequisites

Prerequisites• A Cisco MXE 3500 Release 3.3 integrated with Cisco Show and Share. See Chapter 12, “Integrate

a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics”.

• Video transcoding enabled. See Enable Video Transcoding in Cisco Show and Share, page 12-5.

Guidelines and Limitations• Videos recorded directly in Cisco Show and Share are not transcoded unless the Pulse video

analytics features are enabled. If the Pulse video analytics features are not enabled, recorded videos will not be transcoded and therefore will not be available to mobile clients or have any Pulse video analytics information associated with them.

• Windows media that has bypassed transcoding will not contain the Pulse video analytics features.

• Existing videos published in an earlier version of Cisco Show and Share will not have the Pulse video analytics features unless they are re-uploaded and transcoded.

• Existing videos published before the Pulse video analytics feature set was enabled will not have the Pulse video analytics features unless they are re-uploaded and transcoded.

ProceduresThis section contains the following topics:

• Enable Pulse Video Analytics Features, page 14-2

• Disable Pulse Video Analytics Features, page 14-3

• Re-Upload a Published Video, page 14-3

Enable Pulse Video Analytics Features

Procedure



Step 3 To enable the feature, check the check box under Pulse Spoken Keyword and Speaker Recognition in the Settings area.

To disable the feature, clear the check box.


Chapter 14 Enable Pulse Spoken Keyword and Speaker Identification Procedures

Disable Pulse Video Analytics FeaturesAny videos that are uploaded after disabling the Pulse video analytics features will not be processed by the Pulse video analytics engine. They will need to be re-uploaded in the future. Disabling Pulse video analytics features prevents videos that are recorded directly in the Cisco Show and Share interface from being transcoded. Therefore, videos that are recorded while the Pulse video analytics features are disabled will not be viewable in the mobile client.

Procedure



Step 3 To disable the feature, clear the check box under Pulse Spoken Keyword and Speaker Recognition in the Settings area.

Re-Upload a Published VideoFor a video that was published before the enabling Pulse, you must re-upload the video to apply the Pulse analytics features. Re-uploading the video sends the file to the Cisco MXE 3500 for transcoding.

Prerequisite

You must have access to the source video.

Procedure

Step 1 Log in to Cisco Show and Share.

Step 2 Go to the My Account > Videos > Uploaded.

Step 3 Click the Manage Video button for the video that you want to re-upload.

The Upload Video page for that video appears.


Chapter 14 Enable Pulse Spoken Keyword and Speaker Identification Reference

Step 4 In the Add Video area, click Browse.

Step 5 Navigate to the video and click Open.

Step 6 Save the video as a draft or republish the video. The video will be transcoded by the Cisco MXE 3500 and the Pulse video analytics features will be applied.

ReferenceFor more information about the Pulse video analytics engine, see the Cisco MXE 3500 Documentation Roadmap on Cisco.com.




Admini

C H A P T E R 15
Configure Digital Media Encoders
March 2015

• About Cisco Digital Media Encoders, page 15-1



About Cisco Digital Media EncodersFeatures on the Digital Media Encoders tab help you manage how Cisco Show and Share live event users use the Cisco Digital Media Encoders (DMEs).

Cisco DMEs enable you to stream live events through Cisco Show and Share. You can also use them to manually submit videos for transcoding.

As a system administrator, you must configure the encoding formats and profiles for the Live Event Administrators to use when setting up a live event.

Tip See the “Live Events” chapter in the User Guide for Cisco Show and Share on Cisco.com to understand concepts that resolve these questions:

• How does live video differ from video-on-demand?

• How do pull and push encoder profiles differ?


http://www.cisco.com/c/en/us/support/conferencing/show-share/products-user-guide-list.html

Chapter 15 Configure Digital Media Encoders About Cisco Digital Media Encoders

About Encoding Formats (Presets)Cisco Show and Share is preconfigured with the recommended DME encoding formats. Encoding formats are named collections of settings— or presets— used when configuring a live event.

Encoding formats specify:

• Media output type.

• Dimensions, such as 640x480, that are suitable for the playback device.

• Bandwidth consumption rate that is optimized for the expected network capacity.

• Overall quality (bitrate, frame rate, and more).

“Default” Encoding Formats

When you first start to use Show and Share Administration, you can recognize the predefined and preferred formats in the Encoding Formats list. The word “default” is appended to the name.

Note There can be only one default format for each supported video format.

You can create new encoding formats, edit the currently defined formats, and delete formats. You can also change the two encoding formats that the DME should use as the defaults.


Chapter 15 Configure Digital Media Encoders Procedures

About Encoder ProfilesThere are two types of encoding profiles: pull configurations and push configurations.

With a Pull configuration, you define a port for the Cisco DME to publish the stream to. Clients or streaming servers pull the stream from DME on that port.

With a Pull configuration, you supply the credentials and publishing point information for your streaming server and the Cisco DME pushes the stream to that publishing point. Video clients access the video stream from the streaming server.

Procedures• Create Encoder Profiles, page 15-3

• Create and Edit Encoding Formats (Presets), page 15-7

Create Encoder ProfilesYou must create encoder profiles for the DMEs before Cisco Show and Share can use them.

• Create the Encoder Profile for a Pull Configuration, page 15-3

• Create the Encoder Profile for a Push Configuration, page 15-6

Create the Encoder Profile for a Pull Configuration

You can configure Cisco Show and Share to use a DME in pull mode.

Before You Begin

Set up and connect the encoder according to the procedures in the encoder documentation.

Procedure


Step 2 Choose Setup > Digital Media Encoders > Encoders and Pull Configurations.

Step 3 Click Add a New Encoder.



Step 4 Enter the encoder IP address or hostname in the Encoder IP Address/Hostname field.

Tip If you do not know the encoder’s routable IP address or DNS-resolvable hostname, go to the DME front panel, and then choose Menu > Setup System > Network > 100 Mbit (or 1,000 Mbit) > View Settings > IP Address(es).

Step 5 Click Discover Encoder, and then wait until the discovery process is finished.

Step 6 Enter a name and description for the encoder profile.

Tip You will add the encoder profile as an option in a list. You — and other live event users in your Cisco Show and Share community — can then choose and use it.

Step 7 Choose options in the Default Encoder Input Settings area to identify the input settings that you will use most often.

Step 8 Choose Pull mode as your most common method to publish live events from this encoder profile.



Step 9 Click Add a Pull Configuration to add the streaming server pull configurations for the encoder profile.

We recommend that you use a port number in the range from 6000 to 7000. The default is 6990.

Tip When you use pull mode, a configuration called “test only (encoder-direct, port 6990)” is automatically created. You can use the test configuration to verify streams that use the encoder profile.

Step 10 Click Save Pull Configuration.

Step 11 Click Save this Encoder.

A message in your browser confirms that Cisco Show and Share saved the profile.



Create the Encoder Profile for a Push Configuration

You can configure Cisco Show and Share to use a DME in push mode.

Note Cisco Show and Share supports push mode only with Windows Media.

Before You Begin

Set up and connect the DME according to the procedures in the encoder documentation.

Procedure


Step 2 Choose Setup > Digital Media Encoders > Push Configurations.

Step 3 Click Add a New Encoder.

Step 4 Enter a name and description for the encoder profile.

Tip You will add the encoder profile as an option in a list. You — and other live event users in your Cisco Show and Share community — can then choose and use it.

Step 5 Create an entry for the streaming server.

a. Enter the streaming server base URL and port number.

b. Enter the name of the streaming server publishing point.

Note DO NOT USE the encoder URL unless you are conducting a brief test with no more than two viewers.

c. (Optional) If the streaming server authenticates its users, enter a valid username and password.

Step 6 Click Save.

A message in your browser confirms that Cisco Show and Share saved this encoder profile.



Create and Edit Encoding Formats (Presets)You can add or edit an encoding format.

Note Flash format support has been deprecated. However, it still appears in the encoding format interface.

Procedure


Step 2 Choose Setup > Digital Media Encoders > Encoding Formats.

Step 3 Do one of the following.

• To define a new encoding format, click Add a new Encoding Format.

• To edit an existing encoding format, click the format name in the list.

Step 4 Enter or choose the required values. See Reference, page 15-9, for information about each field.



Step 5 Click Save.


Chapter 15 Configure Digital Media Encoders Reference

ReferenceNavigation Path

Administration > Setup > Digital Media Encoders > Encoding Formats

Table 15-1 Encoding Formats Page

Element Description

Encoding Format Name

Enter a unique and meaningful name for the encoding format.

Profile Description Enter a description.

Set as a Default Format

Check the check box if Cisco Show and Share should use the encoding format automatically when live event users choose the “Use Default Streaming Settings” option.

Format Windows Media. Do not change this setting. The Flash format support has been deprecated.

Video Settings

Dimensions Choose an option from the list or choose Custom to enter dimensions.

Pixel Proportion Standard (square pixel) is the correct choice for most applications.

Audio Settings

Audio Capture {On | Off} — Enable or disable audio capture.

Windows Media Capture Profiles

Windows Media Capture Profiles

Choose an option to limit bandwidth usage. See the “Live Events” chapter in the User Guide for Cisco Show and Share on Cisco.com for more information about the supported WMV capture profiles.




Chapter 15 Configure Digital Media Encoders Reference


Admini

C H A P T E R 16
Use a Cisco DME to Transcode Video
March 2015

Features on the Digital Media Encoders tab help you to transcode AVI and MPEG2 files into WMV files. This transcoding makes video files that are compatible with your Cisco Show and Share site.

• About Transcoding with the Cisco DME, page 16-1



About Transcoding with the Cisco DMEYou can use a Cisco DME that is already configured for use with Cisco Show and Share to transcode AVI and MPEG2 files into WMV format. This is a manual process; you cannot configure Cisco Show and Share to automatically use the DME to transcode files. For this capability, you need to use a Cisco MXE. See Chapter 12, “Integrate a Cisco MXE 3500 for Video Transcoding and Pulse Video Analytics” for more information.

Because codecs are typically lossy, you might notice that the fidelity of the transcoded output file is not as high as the fidelity of the source file. A transcoding job might take as long as, or possibly longer than, the duration of the source file, depending on multiple factors that include which codecs you use.

Procedures• Copy a Video File to Your DME for Transcoding, page 16-2

• Transcode a Video File, page 16-2

• Copy Transcoded Video Output from Your DME, page 16-3


Chapter 16 Use a Cisco DME to Transcode Video Procedures

Copy a Video File to Your DME for TranscodingYou can copy to your DME a video file that you will transcode through Cisco Show and Share.

Procedure

Step 1 Plug a keyboard, mouse, and monitor into your DME.

Step 2 Stage the source file for transcoding.

a. Add the source file to a USB 2.0 hard drive or flash drive.

b. Connect the USB drive to your DME.

c. Use Windows Explorer on your DME to copy the source file from the USB drive to D:\AVFiles\In.

Transcode a Video FileYou can use your DME to transcode an AVI or MPEG2 video source file.

Before You Begin

• Copy the source file to your encoder.

• Log in to Cisco Show and Share as an administrator.

Tip We recommend that you schedule your transcoding jobs so that they do not run at the same time as any other encoder tasks, such as encoding live video or saving a live stream to a file.

Procedure


Step 2 Choose Setup > Digital Media Encoders > Transcoding.

Step 3 Click Add a New Transcoding Task.

Step 4 Enter or choose the required values to define the transcoding job. See UI Reference: Transcoding, page 16-4 for information about the transcoding task fields.

Step 5 Click Save.


Chapter 16 Use a Cisco DME to Transcode Video Procedures

Copy Transcoded Video Output from Your DMEYou can copy the output file from your DME after you transcode a video. Later, you can upload this file to Cisco Show and Share.

Before You Begin

• Copy a video file to your DME for transcoding.

• Transcode the video.

Procedure

Step 1 Point your web browser to ftp://<encoder_IP_address>/AVFiles/Out.

Step 2 Right-click the filename in the directory listing.

Step 3 Choose the option to download the file.

Tip If you have physical access to your cisco DME, you can attach a USB thumb drive to the DME and use the keyboard, mouse, and monitor attached to the DME to copy the output file from D:\AVFiles\Out to the USB drive.


Chapter 16 Use a Cisco DME to Transcode Video Reference

Reference• UI Reference: Transcoding, page 16-4

• Color-code Reference for the Status of a Transcoding Job, page 16-5

UI Reference: Transcoding

Navigation Path

Administration > Settings > Digital Media Encoders > Transcoding

Table 16-1 Transcoding Page

Element Description

Transcoding Task Name

Enter a unique and meaningful name.

Encoder Name Choose the encoder that will transcode the source file.

Start Date/Time Choose the date and time when the transcoding job should start.

Input

Input Encoding Format

Choose the media format that the source file uses (AVI or MPEG2).

Input File Name Enter the source filename. Do not include a path.

Input Directory Path Choose Input - Local Encoder Drive. Use these buttons, as needed:

• Edit—Modifies the input directory path.

• Clone—Copies the input directory path so that you can modify and add it to the list.

• Add a Path—Adds a new input directory path to the list.

Output

Output Encoding Format

Choose a format that includes the word “transcode” in its title.

Output Directory Path

Choose Output - Local Encoder Drive.

Output File Name Enter the output filename, which must use WMV as its extension. Do not include a path.



Color-code Reference for the Status of a Transcoding JobIn the list of transcoding tasks, a color-coded icon next to a task’s name helps you to track its status. The icon color is:

• Blue, when trancoding is scheduled or postponed.

• Animated green, when transcoding is in progress.

• Solid green, when transcoding is completed.

• Red, when an error has interfered with transcoding.

Tip To learn more, mouse over the icon.


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C H A P T E R 17
Generate Cisco Show and Share Reports
March 2015

Cisco Show and Share includes reports that help you to learn who uses your Cisco Show and Share site and how they use it.

• About Cisco Show and Share Reports, page 17-1


About Cisco Show and Share ReportsThere are a number of reports available to system administrators that provide detailed information about how the system is being used. These reports differ from author reports in that they cover all of the videos uploaded to Cisco Show and Share, not just the videos associated with the administrator’s login account. Additionally, there are quite a few more reports available. Table 17-1 provides an overview of the reports a system administrator can run.

Table 17-1

Choose... To...

Site Wide Traffic >...

Summary Correlate all page views, unique visitors, and video streams, sitewide.

Page Views Measure total traffic, sitewide, per day.

Unique Visitors Count the number of unique visitors, sitewide, per day.

Video Views Measure video viewership, sitewide, per day.

Video Downloads Count all video downloads, sitewide.

Referrers List all URLs that were active in browsers immediately before they loaded Cisco Show and Share. We sort this list by the number of users that each page delivered. Click a URL to load the corresponding page.

User System Info Count how many visitors used particular browsers, operating systems, and plugins when they used Cisco Show and Share.

Per Viewer Traffic >...

Videos per Viewer Identify which videos one viewer watched.

Viewers per Video Identify all viewers of one video.


Chapter 17 Generate Cisco Show and Share Reports About Cisco Show and Share Reports

What Are Page Views?

The page view value counts each click in Cisco Show and Share that:

• Changes visible information, such as which tab is active.

• Does not play any video.

This measurement indicates how many users loaded the page for a video but did not watch it.

What Are Video Streams?

The video stream value counts each click of the Play button in Cisco Show and Share.

What Are Unique Visitors?

Each browser that loads Cisco Show and Share receives a browser cookie for tracking purposes. The unique visitors value counts the total number of browser cookies in use on any particular day.

Any day when a browser connects to Cisco Show and Share, we count it is one unique visitor on that day. (Even when a browser reconnects multiple times in one day, Cisco Show and Share Reports counts it as only one unique visitor for that day.)

What Are Referrers?

The referrer is exactly the HTTP URL for whatever page was active in a browser immediately before that browser loaded Cisco Show and Share.

Per Video Traffic >...

Video Views Measure video viewership by date. This is the count of users who clicked Play.

Page Views Correlate dates with traffic levels.

Video Downloads Count the number of downloads per video.

More Info See how many viewers clicked More Info. You can filter the results per video.

Per Author Traffic > Videos per Author

Measure the viewership of all videos that share one author.

Table 17-1

Choose... To...


Chapter 17 Generate Cisco Show and Share Reports Procedures

Procedures• Populate and View Reports, page 17-3

• Maintain the Reports Database, page 17-5

Populate and View Reports

Note We do not begin to measure viewership for a video until someone watches it in Cisco Show and Share.

Before You Begin

• This software uses scalable vector graphics in its charting. For browser requirements, see Release Notes for Cisco Digital Media System 5.3.x on Cisco.com.

• Log in to Cisco Show and Share as an administrator.

Procedure

Step 1 Choose Administration from the global navigation, and then click Reports.

The first four subtabs load reports that you can refine and filter. The fifth tab helps you to administer the reports database that Cisco Show and Share Reports uses.

Step 2 Click the tab of the report type that you want to run, and then select the sub report on that tab. See About Cisco Show and Share Reports, page 17-1, for information about the reports available on each tab.

Step 3 (Optional) To restrict the report to a specific date range, do one of the following. Most reports default to the previous week.

• Enter the start date and end date manually or click to choose either date from a calendar. Then, click Go to refresh the report.

• Choose an option from the Select a Time Span list. The report is refreshed automatically.



Step 4 (Optional) Filter by videos or users.

Some reports offer additional filtering capabilities. If so, those filters appear below the Select Date Range filter. See the following for information about using those filters.

• Select a Viewer/Select an Author

The Select a Viewer or Select an Author filter allows you to filter the videos in a report by who viewed or authored the video. To use this filter, simply start to type a user name or ID into the field. The system attempts to match the ID or name to existing names in the system. Select the name you want and then click Go.

• Select a Video

The Select a Video filter allows you to generate the report for a specific video. By default, the reports are generated for all videos. To use this filter, click a video from the list and then click Go. You can sort the list by date the video was publishe or by title. You can filter the list by typing a word in the Select a Video field. The list filters to those videos that contain that word in the title.

Many videos contain both a graph and and a table representation of the data. In many cases, you can mouse over a graph point to see an exact count of one measured unit or another.

Step 5 (Optional) Use the “Export to Excel” link to save data to a local file.



Maintain the Reports DatabaseWe recommend that you check the integrity and stability from time to time of your reports database.

Tip If your site has a lot of activity, you should perform this check every 60 days. If your site has very little activity, years might pass before there is any need to perform this check.

Procedure

Step 1 Choose Administration from the global navigation, and then click Reports > Administration.

Step 2 Verify that the Current Database Status indicator shows that the status is Green.

The status should be Green.

When it is any other color than Green, you must trim older records from the database. Otherwise, when you allow the database to keep growing, Cisco Show and Share Reports becomes progressively slower. In addition, the processes that add new records to your database might not operate quickly enough to record all Cisco Show and Share activity during periods of heavy use.

Step 3 Click Archive Prior Months as soon as possible when you see that the status is not Green.

Step 4 Respond to the confirmation prompt, and then click OK.

Warning Do not close your browser or navigate to any other page until the operation is finished. It might take as long as 10 minutes.



Caution New activity on your Cisco Show and Share site might occur while we are generating an archive. In this case, new rows and records are appended to the live database but we exclude them from the new archive. The archive’s scope was predetermined when you clicked the Archive Prior Months link.

• The generated archive contains your entire database, in exactly its state at the moment when you clicked the Archive Prior Months link.

• We export the database archive as an ordinary text file so that you can import it elsewhere, and then we compress it.

• After the archive is generated, we trim some records from the database to reduce its size. The records that we delete are older than the date that you specified when you clicked the Archive Prior Months link. For example, this link would delete all records that predate January 2010:


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C H A P T E R 18
Configure Failover
March 2015

The Failover feature allows you to configure Cisco Show and Share and Cisco Digital Media Manager (DMM) appliances so that one will take over operation if the other one fails.

A Cisco Show and Share failover configuration requires the following devices:

• A primary and a secondary Cisco Show and Share appliance.

• A primary and a secondary Cisco DMM appliance.

Note You cannot configure failover for only the Cisco Show and Share appliance; you must configure it for both the Cisco Show and Share and the Cisco DMM appliances.

To configure failover for Cisco Show and Share, refer to the Failover Configuration Guide for Cisco Digital Media Suite Release 5.5 and 5.6 on Cisco.com:

http://www.cisco.com/c/en/us/support/conferencing/show-share/products-installation-and-configuration-guides-list.html

Note Configuring Digital Signs Failover on a DMM running Release 5.6 is not supported.


http://www.cisco.com/c/en/us/support/conferencing/show-share/products-installation-and-configuration-guides-list.html

Chapter 18 Configure Failover


Admini

C H A P T E R 19
Backup and Restore
March 2015

Backing up or restoring system configuration involves both the Cisco Digital Media Manager appliance and the Cisco Show and Share appliance. See these sections:


• Backing Up an Appliance, page 19-2

• Restoring Files on an Appliance, page 19-3

Guidelines and LimitationsUse the following guidelines when backing up and restoring:

• We recommend that you back up to a remote rsync, SFTP, or FTP server instead of performing a back up on a USB drive. If you back up to a USB drive, you must copy the backup files to an FTP/SFTP server before restoring the files on the Cisco Show and Share and Cisco DMM appliances.

• Media stored on external hosting locations is not backed up. If you delete a video from Cisco Show and Share, it is removed from the external hosting location. If you restore a backup taken before the video was deleted, you will see the video listed in Cisco Show and Share but will receive a file not found error if you try to play the video because the video had previously been removed from the external hosting location.

• You must backup your entire system—Cisco Show and Share, Cisco DMM, and your external hosting locations—and restore your entire system at the same time to ensure that the restored data matches across all three components.

• When restoring a backup to a replacement appliance, you must install the license on the appliance before restoring the data. For more information, see the User Guide for Cisco Digital Media Manager 5.5 and 5.6 Appliances on Cisco.com.

• You cannot restore a backup taken on one version of the software to another version of the software. Backups must be restored on an appliance running the same version of software as when the backup was taken. For example, you cannot restore a backup taken on an appliance running Cisco DMS Release 5.5 software to an appliance running Cisco DMS Release 5.6 software.

• Scheduled backup information is not retained in the backup file. When you restore your data you will need to reschedule any recurring backups.


http://www.cisco.com/c/en/us/td/docs/video/digital_media_systems/5_x/5-5/dmm/user/guide/dmsug55.html

http://www.cisco.com/c/en/us/td/docs/video/digital_media_systems/5_x/5-5/dmm/user/guide/dmsug55.html

Chapter 19 Backup and Restore Backing Up an Appliance

Backing Up an ApplianceThe backup procedure creates two files on the target device, one with a time stamp in the name and one without.

Before You Begin

• Verify that your appliance can communicate with the rsync, FTP, or SFTP server.

• Verify that you have permissions to write to the rsync, FTP, or SFTP server.

Procedure

Complete this procedure on the Cisco Show and Share and Cisco DMM appliances.

Step 1 Log in to the Appliance Administration Interface (AAI) as admin. Choose BACKUP_AND_RESTORE and press Enter.

Step 2 Choose BACKUP and press Enter.

Step 3 Choose CONTENT+CONFIG from the options and press Enter.

The CONTENT+CONFIG option specifies that the locally stored media and configuration files are backed up.

Step 4 Choose REMOTE and press Enter.

Step 5 Choose one of the following remote server types and press Enter:

• rsync (recommended)

• FTP

• SFTP

You can choose the desired protocol depending on your network environment.

Step 6 Enter the server IP address and press the Down arrow. Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.

Step 7 Enter the password for the account on the remote server and press Enter.

The appliance tests the connectivity to the remote server. If you entered the correct server IP address and credentials, you can proceed. If not, you must start the backup procedure over from the beginning.

Step 8 Press Enter.

Step 9 Press the Down arrow to highlight Backup once (now), press Space to select that option, and then press Enter.

Step 10 Press Enter to start the backup.

Step 11 When backup is complete, press Enter to return to the appliance Backup/Restore screen.

Step 12 To view the Backup Logs, choose the SHOW BACKUP LOGS option.

Complete the backup procedure on both the Cisco Show and Share and Cisco DMM appliances to back up the existing media and configuration files before a software upgrade or software reimage.


Chapter 19 Backup and Restore Restoring Files on an Appliance

Restoring Files on an ApplianceBefore You Begin

If you are restoring files after a software upgrade, you should change the version names of the .enc file to the upgraded version. This allows the file to be read by the Cisco Show and Share and Cisco DMM restore process.

Procedure

Complete this procedure on the Cisco Show and Share and DMM appliances.

Step 1 Log in to the Appliance Administration Interface (AAI) as admin. Choose BACKUP_AND_RESTORE and press Enter.

Step 2 Choose RESTORE and press Enter.

Step 3 Choose CONTENT+CONFIG and press Enter. The CONTENT+CONFIG option restores the backed-up media and configuration files.

Step 4 Choose REMOTE and press Enter.

Step 5 Choose one of the following remote server types and press Enter:

• rsync (recommended)

• FTP

• SFTP

Step 6 Enter the server IP address and press the Down arrow. Enter the username for an account on the remote server, press Tab to highlight the OK button, and then press Enter.

Step 7 Enter the password for the account on the remote server and press Enter. The restore process begins.

Step 8 Press Enter to return to the appliance Backup/Restore screen.

The appliance Backup/Restore screen appears. The BACKUP/RESTORE STATUS shows RUNNING while the restore is in process.

Step 9 To view the Restore Logs, choose the SHOW BACKUP LOGS option.

Complete the restore procedure on both the Cisco Show and Share and Cisco DMM appliances to restore the existing media and configuration files after a software upgrade or software reimage.


Chapter 19 Backup and Restore Restoring Files on an Appliance


Administrator

A

P P E N D I X A
Ports Used by Digital Media Suite
March 2015

It is best to deploy your Cisco Show and Share and Cisco Digital Media Manager appliances on the same subnet. If they are deployed on different subnets, you need to make sure that the following ports are opened between the various components of your DMS installation.

Port # From To Bidir? Protocol Description

20 Show and Share Deploy Server N FTP Show and Share server deploying content to content hosting location using FTP

20 DMM DMP N FTP DMM server deploying content to DMP using FTP

20 DMP FTP Server Y FTP Transfer of content files

21 Show and Share Deploy Server N FTP Show and Share server deploying content to content hosting location using FTP

21 DMM DMP N FTP DMM server deploying content to DMP using FTP

21 DMP FTP Server Y FTP Transfer of content files

22 Show and Share Deploy Server N SFTP Show and Share server deploying content to content hosting location using SFTP

22 DMM DMP N SFTP DMM server deploying content to DMP using SFTP

53 DMP DNS Server Y DNS DNS Services

80 DME Show and Share N HTTP Communication between Show and Share and DME

80 End User Show and Share N HTTP End User requesting content from Show and Share

80 End User Deploy Server N HTTP End User requesting content from external server

80 DMP Content Server N HTTP

123 DMP NTP Server Y NTP NTP Services

139 DMP Content Server N CIFS CIFS Services

161 Y SNMP SNMP Services

389 DMM AD/LDAP N LDAP User Database Creation or Updates

443 Admin Client DMP N SSL

443 End User Show and Share N HTTPS

443 End User DMM N HTTPS

A-1Guide for Cisco Show and Share Release 5.6

Appendix A Ports Used by Digital Media Suite

445 DMP Content Server N CIFS CIFS Services

514 DMM Show and Share N SYSLOG SYSLOG Services

514 DMP SYSLOG Server N SYSLOG SYSLOG Services

554 End User Deploy Server N RTSP End User requesting WMV streaming from external Windows Media Streaming Server

554 DMP Content Server N RTSP DMP requesting WMV streaming from external Windows Media Streaming Server

636 DMM AD/LDAPS N LDAPS User Database Creation or Updates

694 DMM DMM Y (UDP) Heartbeat for failover health monitoring

695 Show and Share Show and Share Y (UDP) Heartbeat for failover health monitoring

843 End User DMM N Proof of Play

873 Show and Share Rsync Server N rsync Rsync for file transfer

1935 End User Show and Share N RTMP End User requesting flash or H.264 streaming from Show and Share

1935 End User Deploy Server N RTMP End User requesting flash or H.264 streaming from external flash or H.264 Streaming Server

5432 DMM Show and Share Y PostGres PostGres between DMM & Show and Share

7777 Admin Client DMP N SSL

7777 DMM DMP Y SSL

7849 DMM DMM Y DRBD (failover)

7850 Show and Share Show and Share Y DRBD (failover)

8080 End User Show and Share N HTTP End User uploading content to Show and Share

8443 DMM Show and Share Y HTTPS DMM <--> Show and Share Peering

8443 End User Show and Share N HTTPS Access to the Show and Share Secured GUI

9133 Show and Share DMM Y TCP Communication between DMM and Show and Share

9161 Y SNMP SNMP Services

9199 Show and Share DMM Y TCP Communication between DMM and Show and Share

9991 DMM Show and Share Y TCP Communication between DMM and Show and Share

9999 DMM Show and Share Y JMX communication

10999 DMM Show and Share Y TCP Communication between DMM and Show and Share

30865 All four nodes (Failover)

All four nodes (Failover)

Y CSYNC Synchronize config files between nodes in a cluster (failover).

45001 DMM Show and Share Y Inventory/Deployment

46001 DMM Show and Share Y Inventory/Deployment

61616 Show and Share DMM Y Activemq

User Config

End User Deploy Server N HTTP End User requesting content from external server


A-2Administrator Guide for Cisco Show and Share Release 5.6


Legend

DME=Digital Media EncoderDMM=Digital Media ManagerDMP=Digital Media Player (not supported in this release)

User Config

DME Media Server Y HTTP Signaling between DME and Media Server

User Config

DMP Content Server N HTTP



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