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Administrator User Guide



Table of Contents

General Information............................................................................................................................ 3

First Time Administrator(s) .................................................................................................................. 3

My Curriculum ............................................................................................................................. 4

Administration – Administer Organization ...................................................................................... 5

Administrator Profile .................................................................................................................... 6

New User e-Mail Notification ............................................................................................ 6

Course Evaluation e-Mail Notification ............................................................................ 6

License Expiring Notification………………………………………………………………..6

Failed Test Attempts e-Mail Notification…….……………………………………………6

Search for a User……………………………………………………………………………………6

Licensing ....................................................................................................................................... 6

Departments ................................................................................................................................ 6

Tasks ............................................................................................................................................... 6

Activate Users ..................................................................................................................... 6

Change Admins ................................................................................................................. 6

Create Users ........................................................................................................................ 7

Edit User Profiles .................................................................................................................. 9

Move Users……………………………………………………………………………………10

New/Edit Departments…………………………………………………………………….10

Reports ........................................................................................................................................ 11

Administration – Administer Department ...................................................................................... 12

Select a Department to Administer ...................................................................................... 12

Active Keys ................................................................................................................................. 12

Active Users, Active Seats ....................................................................................................... 12

Apex Community .............................................................................................................................. 13

General Information ................................................................................................................. 13

Navigating the Apex Community ......................................................................................... 14

Appendix ‘A’ - Reports ..................................................................................................................... 16

Available Reports, Formats, and Filters ................................................................................. 18

Reports

Benchmarking ................................................................................................................... 19

CE Report ........................................................................................................................... 19

Completion Progress........................................................................................................ 19

Course Evaluations ........................................................................................................... 20

EHAC Summary………………………………………………………………………………20

License Usage ................................................................................................................... 21

NIHSS Summary ................................................................................................................. 21

NIHSS Time in Test .............................................................................................................. 22

Pre-Test Details……………………………………………………………………………….22

Q and A Breakdown ........................................................................................................ 22

Test Details ......................................................................................................................... 23

Time Benchmarking ......................................................................................................... 23

Time in Course ................................................................................................................... 24

User List…………………………………………………………………………………………24

User Summary .................................................................................................................... 24

Need Help? Contact Us! ................................................................................................................. 25


1. General Information

Apex Innovations online courseware is accessible from any computer meeting the following IT requirements:

a. High-speed internet connections only (No dial-up connections)

b. Current version of Flash Player (currently Flash 10.2 or higher)

c. Minimum screen resolution set to 1024 x 768

d. Audio (speakers or headphones)

e. Allow pop-up windows for the following website address www.apexinnovations.com

f. We recommend using Internet Explorer 8.0 or better, Fire Fox 1.5 or better, Safari 3.1 or better, or Chrome 1.0

or better (Please contact your IT department for any set up problems)

2. First Time Administrator(s)

a. As a Main Administrator, your account will be created and activated by Apex Innovations.

You do NOT need to create a new account.

b. To access your account, simply navigate to www.apexinnovations.com, click ‘Login’, and enter your

Username and Password, as supplied by your Apex Innovations representative. Typically your Username will

be your email address used by you at your organization. You will be prompted to change your password

during your initial login.

c. If you have not received your Username and Password from an Apex representative, please contact our

Customer Service Center at 866-294-4599 extension 112, between 9am-5pm CST.

http://www.apexinnovations.com/

http://www.apexinnovations.com/


3. My Curriculum

Upon successful login, you will be taken directly to the ‘My Curriculum’ page, where you have been granted links to all

Administrative features. These features, options, and reports are NOT available to the individual participants.

EDIT PROFILE: On your first visit to this page, Apex Innovations strongly recommends you review your account profile and make

any necessary adjustments. Specifics on how to edit your personal profile may be reviewed in the Apex Innovations User

Guide.


4. Administration – Administer Organization

As a Main Administrator, the majority of administrative functions are available to you via the ‘Administer Organization’

page. To access this page, click ‘Administer Organization’ on the left side of your My Curriculum page. This page allows

access to your Administrator Profile options (different from your individual account profile), ability to Search for a specific

User, specifics on product Licensing, a listing of your Departments and the Sub-Administrator(s) (if any) assigned to each,

a number of key Tasks, and all available organizational Reports. Please use the image below as a guide when referencing

the information on the next several pages.

a

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b

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c

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d

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a. Administrator Profile

i. New User e-mail Notification: Receive an e-mail alert whenever a new participant in your

organization creates their account. This setting is defaulted to ‘Yes’. To disable this feature, select

‘No’. Click the ‘Submit’ button to save your preferences.

ii. Course Evaluation e-mail Notification: As participants successfully complete each level and post-

test, an evaluation of each level is required to view and/or print Completion and CE certificates. To

receive a copy of evaluations as they are completed by your participants, select ‘Yes’.

Occasionally, participants may leave personal comments within the evaluation. To receive copies

of only evaluations containing personal comments, select the ‘Commented’ button. To disable

these notifications, select ‘No’. Click the ‘Submit’ button to save your preferences.

iii. License Expiring Notification: Receive an e-mail notification when a license is roughly 60 days from

expiring and then another notification roughly 30 days from expiration.

iv. Failed Test Attempts e-mail Notification: Receive an e-mail alert whenever a participant reaches

the maximum allowed FAILED test attempts set by your organization (if applicable).

b. Search for a User

i. This field allows you to search for a user. Once you find the user you are looking for, you will have

the ability to e-mail user, reset his/her password, and register license key.

c. Licensing

i. Product Licenses – Licenses for Apex courseware are listed individually, and are displayed from

newest to oldest. Detailed information is displayed for each license purchased by your organization

including the product LICENSE KEY (needed to gain access to the course) and its expiration date.

Notice there are links to additional licensing information under the Product and Seats Used (Active)

columns.

ii. Product Link – Clicking on an individual product name produces the ‘User Summary’ report

containing specifics for any participants whom have spent time in the course and/or tested. Details

regarding this report may be found in Appendix A of this guide.

iii. Seats Used (Active) Link – Clicking on the Seats Used (Active) link for your license produces the

‘License Usage’ report. Details regarding this report may be found in Appendix A of this guide.

d. Departments

This section displays a listing of departments within your organization that have been selected to

participate in the offered training. ‘Departments Visible to Users’ are the departments from which a

user creating a new account may select. ‘Departments Hidden from Users’ are available to you, as

a main administrator, but are NOT available to the individual participants to select from when

creating their new account.

e. Tasks

i. Activate Users – This function allows you to active account for users awaiting activation. You have

the option to either ‘activate’ or ‘deactivate’ pending accounts. You can also activate all accounts

at once with the ‘Activate All’ button.


ii. Change Admins

Administrator Courseware Seats – This function allows you to remove curriculum access from

any MAIN administrator. Only main administrators that have registered a license key are

displayed here. Removing curriculum access, allows the main administrator’s seat to be re-

issued for use by another participant. If the dropdown list is not enabled, the administrator

has tested on one or more courseware levels and the seat CANNOT be re-issued to another

participant.

Change Department Administrators – This function allows you to assign or remove a

participant as an administrator of one or more of your departments. Adding a department

administrator grants the participant access to the ‘Administer Department’ page (see Sec.

5 for details). A single individual may be added to as many departments as is needed. To

assign the department administrator click the drop-down arrow and select the appropriate

user.

iii. Create User – Selecting ‘Create User’ allows you to create a participant’s account on their behalf.

1. Obtain the appropriate license key from the ‘Licensing’ section (Section 3. c above) and

enter the key on page 1 of 4. Up to three (3) different product keys may be registered for a

single user at one time.


2. Follow the prompts on pages 2, 3, & 4 of 4.

Note: On page 2 of 4, you may enter any password you’d like to communicate to the

participant. The participant will be prompted to create a new password during his/her

initial login attempt.


Clicking ‘Next’ on page 4 of 4 completes the account creation process.

Congratulations! You have created the participant’s new account. You may now ‘Create

Another Account’ or return to your administrative page.

iv. Edit User Profiles – Selecting this function will bring you to a list of ‘All Users.’ The ‘Edit’ button at the

far right will allow you to edit certain fields on the user’s profile such as login, address, and phone

number. Click ‘Update Profile’ once information is updated.


NOTE: If you need to update the first and last name of a user, you will need to contact Apex

directly.

v. Grade Essay Questions – This section allows you to grade essay questions that have been submitted

for grading.

Step 1: Under ‘Tasks’ you will be shown the number of test waiting to be graded.

Step 2: Click ‘Grade’ on the user you want to grade.


Step 3: Choose a question to be graded. Notice the ‘Question Status’ will tell you whether or not it

has been graded already.

Step 4: Review answer and grade. Notice that you can make a comment to the user about their

answer.

Note: Score on a scale of 1-10.

Step 5: Final Score. Will give you the composite score, the essay portion score, and the multiple

choice portion score. Make sure to save the grade. An e-mail will be sent to the user notifying them

if they passed/failed the course.

Insert comments here.


vi. Move Users – This function allows you to move a participant from one department to another, by

selecting the appropriate department from the drop down list. An additional task button on this

page allows you to create a ‘New Department’ as necessary.

vii. New/Edit Department(s) – Selecting ‘New/Edit Department(s)’ allows you to create additional

departments for reporting and tracking purposes. It also allows you to edit/change current

department names. Create New Department - To create your new department, simply enter the department

name when prompted, and click ‘SAVE.’ You will receive a confirmation message like the one

below.


Edit/Change Department Name – To change a department name, click on the name of the

department you wish to change from the drop down box. After selecting the department you

wish to change, enter the new name and click ‘SAVE.’

f. Reports – Several reports are available to you in order to measure and evaluate your organization,

departments, and participants. Please see Appendix ‘A’ for detailed information on available reports.


5. Administration – Administer Department

The ‘Administer Department’ page provides departmental administrative access to any participant assigned as a

department administrator and provides you, the main administrator, with access to several features NOT available from

the ‘Administer Organization’ page. To access this page, select ‘Administer Department’ on the left side of your My

Curriculum page. This page allows you to ‘Select a department to administer’, view your ‘Active Keys’, and displays

‘Active Users, Active Seats’. Please use the image below as a guide when referencing the information on the next several

pages.


a. Select a department to administer

By using the drop down menu, you can select the specific department you wish to administer. Any

page details, reports, or tasks will only be related to the department selected.

b. Active Keys

This section displays any license keys used by the selected department. Also displayed, are the

number of seats being used by the department including (seats that are still active), and the

expiration date of the license key. Clicking on the links produces the User Summary’ and ‘License

Usage’ Report specific to the selected department. Details regarding these reports may be found

in Appendix A of this guide.

c. Active Users, Active Seats

This section contains several functions used to assist your participants. All participants assigned to the

selected department are displayed here.

i. Name – Clicking a participant’s name generates the ‘Test Details’ report. This report provides the

participant’s testing details for all completed tests. More details about this report are available in

Appendix A of this guide. Hovering your mouse over the name displays his/her ‘Last Login’ date.

ii. E-mail – Clicking on this button allows you to send an e-mail to a specific user. This email feature uses

the installed e-mail program on your computer and does not generate an email from Apex

Innovations. Hovering your mouse over the envelope icon displays the participant’s Username.

iii. Products – This section of the chart shows the current products for which the user has installed a

license key. Hovering your move over each product icon displays the product name and the

participant’s access expiration date. The total number of users with active access is shown below

each product column.

c

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a

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b

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iv. Profile – clicking on this button will allow you to edit the user’s profile; ie. Username, address, phone

number, etc.

v. Password – Clicking the ‘Reset’ button produces a pop-up window allowing you to quickly reset a

participant’s login password.

vi. Keys – Clicking on the ‘Register’ button allows you to register a license key for any product available

in the Active Keys section on behalf of the participant. A pop-up window will appear with a list of

all ‘active licenses’ as well as any ‘available license(s)’ to register. Click the ‘Register’ button to

activate a license.

vii. Activate/Decline – Activate or Decline a new participant’s account (Enterprise licensing only).

6. Apex Community

The ‘Apex Community’ allows you to manage notices to your participants, as well as personalize your organization’s

access by uploading relevant files, documents, images, links, etc. After you upload an item, you will elect to either keep

your uploads internal (within your organization) or share them with the worldwide Apex Community. Enjoy access to a

wealth of uploaded resources from the community!

a. General Information

i. Uploads and uploaded file management are accomplished through an administrative user

interface and are only available to you as the ‘Main Administrator’ of the Apex courseware.

ii. All uploads are considered product-related, meaning you may upload nearly any type of file as it

relates to the specific course your organization has purchased (i.e. 12-lead ECGs would typically

accompany the imPULSE 2.0 Chest Pain Series; Brain CT Scans and MRIs may accompany the

Hemispheres Stroke Series, etc.).

iii. This interface will allow you to upload the following types of files in these formats:

Documents: pdf, doc, txt, and wpd

Images: jpg, jpeg, png, gif

Miscellaneous: gif, xls, ppt

Internet Links to other websites or resources as you see necessary

iv. By checking the box allowing any uploads to be shared with the Community at large, Apex may

include those materials in any appropriate pages within the ‘Apex Community’ and/or courseware

with a comment referencing your organization as the contributor.

b. Navigating the Apex Community


i. Select a course from the dropdown list.

ii. Expand or Collapse all sub topic categories. Also, Display All documents from the entire Apex

Community or Display My Organization Only.

iii. View the current categorized, uploaded files. Select any sub topic to expand and view.

iv. Community Options

Upload Files

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Easy Upload Steps:

1. Upload Type: Select the most appropriate sub topic area for your upload.

2. File Name: Click on the ‘Upload’ button to locate the desired file on your computer or

network. For website links, files uploads are not necessary.

3. Title: Enter an appropriate title for your file, image, or website link.

4. Description: Enter a description about your upload. For images, 12 leads, rhythm strips, etc.

please enter a brief description and diagnosis/interpretation of the image. For website links,

you must enter a complete URL in the description field (i.e.

www.apexinnovations.com/coolstuff).

5. Select the appropriate Product as it related to the uploaded file. Check the ‘Public’ box to

make the file available to all organizations visiting the Apex Community.

6. By checking ‘I Agree’, you agree to share your uploaded file with the entire Apex

Community, and you agree to the Terms and Conditions and Community Guidelines. Leave

‘I Agree’ unchecked to make the uploaded file available for review to your organization

ONLY.

Manage Uploads


1. Search for any item by entering the word or term in the search box (if using Internet Explorer,

this feature will only work in version 8.0 or higher).

2. Sort results by clicking on any column header.

3. To Edit a specific file, click on the row to edit the information available. To delete a specific

entry, click ‘Delete’.

Manage Notices


1. Post messages to your organization’s participants on ‘My Curriculum’ and/or ‘My Apex

Community’ pages. (i.e. deadlines, updates, practice issues).

2. To remove any posted message(s), simply delete the text and click ‘Update Notices’.

Test Questions

1. Suggest a question you’d like to see your participants asked while testing.

2. To remove any posted message(s), simply delete the text and click ‘Update Notices’.


Appendix ‘A’ – Reports

1. Available Reports, Formats, and Filters

Reports can be produced in different formats, and can be filtered to show specific products, users, licenses, and

date ranges. Use the following chart to determine the best report format to meet your organizational needs. XHTML

is the default format and produces the report in a ‘webpage’ format. Downloadable Excel spreadsheets can be

used so reporting data can be further manipulated or used for electronic record storage. The XML format can be

used for uploading into a database or management program. All reports are available to Main Administrators at an

organizational level and to Department Administrators at a departmental level.

Report *Format Filter Start Date End Date Page

Benchmarking xhtml, Excel, xml By All or Individual Product(s) Yes Yes

CE Reports xhtml, Excel, xml By All or Individual Product(s) Yes Yes

Completion Progress xhtml, Excel, xml By All or Individual Product(s) Yes Yes

Course Evaluations xhtml, xml By All or Individual Product(s) No No

EHAC Summary xhtml, xml By All or Individual User(s) Yes Yes

License Usage xhtml, Excel, xml By All or Individual License(s) No No

NIHSS Summary xhtml, xml By All or Individual User(s) Yes Yes

NIHSS Time in Test xhtml, xml None Yes Yes

Pre-test Details xhtml, Excel, xml By All or Individual Product(s) Yes Yes

Q & A Breakdown xhtml, Excel, xml By All or Individual Product(s) No No

Test Details xhtml, Excel, xml By All or Individual User(s) Yes Yes

Time Benchmarking xhtml, xml By All or Individual Product(s) No No

Time in Course xhtml, Excel, xml By All or Individual User(s) Yes Yes

User List Xhtml, Excel, xml By All or Individual User(s) No No

User Summary xhtml, Excel, xml By All or Individual User(s) Yes Yes


*When selecting the Excel or XML format, a dialogue box will present you with the option to open or save the downloaded

file to a location of your choice. You can save the file to your computer or open the file in Excel.

2. Reports

A. Benchmarking

Compare test scores (by course) of participants, departments, and/or your organization to other accreditation types.

Administrators can compare their organization’s results with accredited chest pain centers, magnet hospitals, primary

stroke centers, state certified stroke centers or all users of Apex courses. Test scores are displayed by level and are

the average scores for each participant, department, or organization. Hover your mouse over a red underlined test

score to display the best score for that level and the total number of attempts made.

B. CE Report

An evaluation form is presented to the participant after successfully completing each level. The CE Report displays

whether or not a participant has evaluated the level and if so, indicates the number of CE hours earned. In the

example below, the last participant shown has successfully completed Hemispheres Level 1, however CE hours

are not displayed because the participant has not yet completed the evaluation.

C. Completion Progress

Displays all participants enrolled in courseware and their current progress towards completion. Names displayed

in red are still in progress and have not completed all levels of the course. A blank space indicates the participant

has not received a passing score for that level. Names are displayed in green if the participant has successfully

completed all levels within the selected course.


D. Course Evaluations

For participants to ‘View/Print’ completion and/or CE certificates after testing successfully, a Course Evaluation

MUST be completed for the respective level. This report displays the number of responses and average 5-star

rating of all Course Evaluation questions presented to your participants.

E. EHAC Summary

View details of your participant’s EHAC usage. This report is sorted by Department and includes the participant’s

name, recent score (Note: a score of 70% or better is passing on the EHAC exam) and the date the test was take.

The ‘Print’ button allows the printing of the participant’s EHAC’s Completion Certificate.


F. License Usage

Displays License Usage information sorted by department. License usage information includes the name of any

department using the selected license, along with the name of each participant within the department, his/her

Seat Expiration date, and the date of his/her Last Login. A check mark in the ‘Active’ column quickly identifies

participants with active access to the course. This report is formatted to display the total number of participants

whom have been granted access compared to the remaining number of participants with active access.

G. NIHSS Summary

View details of your participant’s NIHSS usage. This report is sorted by Department and includes the participant’s

name, amount of time spent in the NIHSS (excludes time spent testing), current progress, best test score, and test

date. You also have the ability to print a participant’s NIHSS Completion and/or CE certificate.


H. NIHSS Time in Test

View NIHSS testing details. This report displays start time, end time, total time spent testing, and score for each of

your participant’s test attempts. ‘Time in Test’ is based off of the Test Started and Test Completed timestamp

data. Because there is no time limit on the NIHSS certification exam, a participant may logoff mid-test and

return at a later time to complete the test. This can cause the ‘Time in Test’ displayed to appear inaccurate.

I. Pre-Test Details

This report allows administrators to see the difference between pre-test and post-course scores. Reports can be

filtered by product and each product is broken down by level. The participant’s name, score, and date the test

was completed is displayed.

J. Q and A Breakdown

The Question and Answer Breakdown report is sorted by course level and displays (by department, your

organization, and ALL Apex organizations worldwide) the average score per test question. Hover over the each

percentage to view the total number of test attempts. Click on the question ID, to generate a second window

displaying the actual question. Due to the potential for an abundance of data in this report, the ability to sort all

data is available by clicking on a column header. The default setting for this report is by numerical order of the

question ID. Additional pages of data can be viewed by using the blue navigation buttons at the top center of

each course level grid.


K. Test Details

Displays testing details for each of your participants including Test Date and Start time, as well as Score Needed to

pass and Score earned. The report also allows you to (re)print Completion and/or CE certificates. Individual test

questions and answers for each participant may be reviewed by clicking on a specific test score. If you have

requested that we set a limit on the number of failed test attempts allowed, you may Clear a test attempt to allow

a participant to re-test after reaching the maximum limit set. If ‘N/A’ is displayed in the Test Attempt column, you

have not set a fail limit or the user received a passing score. More information on Maximum Allowed Failed Test

Attempts may be obtained from your Apex account rep. This feature is a great tool for developing remediation

standards.

L. Time Benchmarking

Allows for a benchmark comparison of cumulative time spent in each course level between participants,

departments, and/or your organization to other accreditation types. Administrators can compare their results tp

those of accredited chest pain centers, magnet hospitals, primary stroke centers, state certified stroke centers or

all users of Apex courses. Time Spent in each level is displayed in hours and minutes. Hover your mouse over a

red underlined data point (participant time) to view the total number of participants included in the displayed

time.


M. Time in Course

Displays a detailed view of the cumulative time (hours:minutes) your participants have spent in each course

level. The total amount of time spent in the entire series is shown in the far right column.

N. User List

The User List report is a list of all users within your organization. This report displays the users first and last name,

login information, and what department they are in. Hover over the first or last name of a user to see their

account creation date. Hover over the login address to view their last login date. To send a user an e-mail click

on a users’ e-mail.

O. User Summary

The User Summary report is sorted by department, by product, and finally by participant. This report displays a

broad summary and status by course level of your participants’ activities. Please note that only the BEST score

during the specified timeframe (and not the latest score) is reflected in the results. Expired access is shown in red

text.


Need help? Contact Us!

We’ve compiled this Administrative Users Guide to provide you with assistance and direction in getting around on the Apex

Innovations portal. This guide will assist you with using all of the different features and reports available to you as an

Administrator of the most interactive education you and your staff will ever use.

We realize sometimes it can be much simpler to pick up the phone and talk to one of our sales, service, clinical or technical

representatives to get the quick answers you need.

Apex Innovations is proud to offer the most reliable and prompt customer service you will find in the industry, at no additional

cost!

So for those times when you need to speak to one of us at Apex:

Customer Service:

Toll Free: 866.294.4599 ext. 112

Hours of Operation: Monday – Friday, 8am – 5pm, Central Standard Time

24/7 Technical Support: (For product access and/or username or password issues)

Toll Free: 866.294.4599 ext. 111

Hours of Operation: 24 hours per day, 7 days per week, 365 days per year.

Please Note: Calls placed to us outside of the standard Customer Service hours of operation are routed to our

call center and assigned to a technical support representative who will typically return support request calls within

5 to 10 minutes. Individuals are prompted to leave a name and contact number in our call center.

Email Support:

For sales inquiries or product demonstrations: [email protected]

For technical support by email: [email protected]

mailto:[email protected]

mailto:[email protected]