adult and dislocated worker resource manual (rev. 09/10 ... · wex timesheet ... ojt policy ......

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Adult and Dislocated Worker Resource Manual (Rev. 09/10)

ContentsWIA Levels of Performance .........................................................................................4

Adult and Dislocated Workers Service Providers ........................................................5

Eligibility for WIA ........................................................................................................6

Telephone DW Eligibility Verifi cation Form .............................................................12

Eligibility Criteria & Documentation .........................................................................13

I-9 Form Employment Eligibility Verifi cation ...........................................................16

Dislocated Client Self Statement ................................................................................20

Participant Self Statement ..........................................................................................21

Equal Opportunity Form .............................................................................................22

Equal Opportunity/Grievance Policy ..........................................................................23

Release of Information Form ......................................................................................28

Attachment to WIA Application/Registration Form ..................................................29

Nepotism .....................................................................................................................30

Client Record Documentation Requirements .............................................................31

Interview Comment Observation Sheet ......................................................................34

Client Agreement ........................................................................................................35

Initial Assessment Form ..............................................................................................36

Client Profi le-Initial Assessment ................................................................................37

WIA Adult Application Form ......................................................................................38

WIA Adult Application Instructions ...........................................................................41

WIA Adult Activity Form ...........................................................................................45

Program Activity/Outcome Form ...............................................................................46

Individual Employment Plan Policy ...........................................................................47

Individual Employment Plan Form ............................................................................52


Coordination of Funds and Services Policy ...............................................................55

Short Term Pre-Voc Guidelines ..................................................................................57

Supportive Services Policy .........................................................................................58

WIA Fund Request Form ............................................................................................60

Supportive Services Log .............................................................................................61

Relocation Assistance Policy ......................................................................................63

Work Experience Policy ..............................................................................................64

WEX Participant Agreement ......................................................................................68

WEX Work Site Agreement ........................................................................................69

WEX Timesheet ..........................................................................................................70

OJT Policy ...................................................................................................................71

OJT Pre-Award Assessment ........................................................................................76

OJT Contract Template ...............................................................................................77

Multiple Participant OJT Contract ..............................................................................83

Multiple Participant OJT Attachment .........................................................................90

Demand Occupations Policy ......................................................................................91

Eligible Training Providers .........................................................................................92

Individual Training Agreement ...................................................................................97

Client Transfer Request Form ....................................................................................99

Change of Service Provider Policy ...........................................................................100

Credential-Certifi cate ...............................................................................................103

Program Referral WIA to CEP .................................................................................107

Program Referral CEP to WIA .................................................................................108

Allowable WIA Activities ........................................................................................109

File Folder Organization Chart .................................................................................113

Glossary of Terms .....................................................................................................114


WIA Title I and Wagner-Peyser Levels of Performance for Program Year 2010

PERFORMANCE MEASURES LEVELS OF PERFORMANCE WIA Adults

Entered Employment Rate 63% Retention Rate after Six Months 70% Average Earnings Gain $11,500

WIA Dislocated Workers Entered Employment Rate 70% Retention Rate after Six Months 80% Average Earnings Gain $14,500


TELEPHONE ELIGIBILITY VERIFICATION FORM

Date: NJCOS #: TYPE OF IDENTIFICATION

(TELEPHONE OR RECORD INSPECTION)

Applicant’s last name: Applicant’s first Name M.I.

Eligibility to be Determined: Date of Verification: Time of Verification:

Agency Providing Verification: Telephone # of Agency Providing Verification: Case Manager/Agent Verifying Eligibility Item: Additional Eligibility Items Verifies (List & Record Data for Each): ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________________________________________________________________________________________________________________________________________________________ I attest that the information recorded by me on this document was obtained through telephone contact or document inspection on the above date. I attest that the document inspected, verified the primary/secondary items required to determine eligibility for the WIA Program. Case Manager/Agent Signature: __________________________________________


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Department of Homeland Security U.S. Citizenship and Immigration Services

Form I-9, Employment Eligibility Verification

Anti-Discrimination Notice. It is illegal to discriminate against any individual (other than an alien not authorized to work in theU.S.) in hiring, discharging, or recruiting or referring for a fee because of that individual's national origin or citizenship status. It is illegal to discriminate against work eligible individuals. Employers CANNOT specify which document(s) they will accept from an employee. The refusal to hire an individual because the documents presented have a future expiration date may also constitute illegal discrimination.

All employees, citizens and noncitizens, hired after November 6, 1986 and working in the United States must complete a Form I-9.

OMB No. 1615-0047; Expires 06/30/08

Preparer/Translator Certification. The Preparer/Translator Certification must be completed if Section 1 is prepared by a person other than the employee. A preparer/translator may be used only when the employee is unable to complete Section 1 on his/her own. However, the employee must still sign Section 1 personally.

Form I-9 (Rev. 06/05/07) N

Please read all instructions carefully before completing this form.Instructions

When Should the Form I-9 Be Used?

What Is the Purpose of This Form?

The purpose of this form is to document that each new employee (both citizen and non-citizen) hired after November 6, 1986 is authorized to work in the United States.

Section 2, Employer: For the purpose of completing this form, the term "employer" means all employers including those recruiters and referrers for a fee who are agricultural associations, agricultural employers or farm labor contractors.

Filling Out the Form I-9

document(s) within three business days, they must present a receipt for the application of the document(s) within three business days and the actual document(s) within ninety (90) days. However, if employers hire individuals for a duration of less than three business days, Section 2 must be completed at the time employment begins. Employers must record:

Section 1, Employee: This part of the form must be completed at the time of hire, which is the actual beginning of employment. Providing the Social Security number is voluntary, except for employees hired by employers participating in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). The employer is responsible for ensuring that Section 1 is timely and properly completed.

1. Document title;2. Issuing authority;3. Document number;4. Expiration date, if any; and 5. The date employment begins.

Employers must sign and date the certification. Employees must present original documents. Employers may, but are not required to, photocopy the document(s) presented. These photocopies may only be used for the verification process and must be retained with the Form I-9. However, employers are still responsible for completing and retaining the Form I-9.

Employers must complete Section 2 by examining evidence of identity and employment eligibility within three (3) business days of the date employment begins. If employees are authorized to work, but are unable to present the required

Section 3, Updating and Reverification: Employers must complete Section 3 when updating and/or reverifying the Form I-9. Employers must reverify employment eligibility of their employees on or before the expiration date recorded in Section1. Employers CANNOT specify which document(s) they will accept from an employee.

B. If an employee is rehired within three (3) years of the date this form was originally completed and the employee is still eligible to be employed on the same basis as previously indicated on this form (updating), complete Block B and the signature block.

C. If an employee is rehired within three (3) years of the date this form was originally completed and the employee's work authorization has expired or if a current employee's work authorization is about to expire (reverification), complete Block B and:

A. If an employee's name has changed at the time this form is being updated/reverified, complete Block A.

1. Examine any document that reflects that the employee is authorized to work in the U.S. (see List A or C);

2. Record the document title, document number and expiration date (if any) in Block C, and

3. Complete the signature block.


EMPLOYERS MUST RETAIN COMPLETED FORM I-9 PLEASE DO NOT MAIL COMPLETED FORM I-9 TO ICE OR USCIS

Form I-9 (Rev. 06/05/07) N Page 2

To order USCIS forms, call our toll-free number at 1-800-870-3676. Individuals can also get USCIS forms and information on immigration laws, regulations and procedures by telephoning our National Customer Service Center at 1-800-375-5283 or visiting our internet website at www.uscis.gov.

USCIS Forms and Information

What Is the Filing Fee?

There is no associated filing fee for completing the Form I-9. This form is not filed with USCIS or any government agency. The Form I-9 must be retained by the employer and made available for inspection by U.S. Government officials as specified in the Privacy Act Notice below.

The authority for collecting this information is the Immigration Reform and Control Act of 1986, Pub. L. 99-603 (8 USC 1324a).

Privacy Act Notice

This information is for employers to verify the eligibility of individuals for employment to preclude the unlawful hiring, or recruiting or referring for a fee, of aliens who are not authorized to work in the United States.

This information will be used by employers as a record of their basis for determining eligibility of an employee to work in the United States. The form will be kept by the employer and made available for inspection by officials of U.S. Immigration and Customs Enforcement, Department of Labor and Office of Special Counsel for Immigration Related Unfair Employment Practices.

Submission of the information required in this form is voluntary. However, an individual may not begin employment unless this form is completed, since employers are subject to civil or criminal penalties if they do not comply with the Immigration Reform and Control Act of 1986.

We try to create forms and instructions that are accurate, can be easily understood and which impose the least possible burden on you to provide us with information. Often this is difficult because some immigration laws are very complex. Accordingly, the reporting burden for this collection of information is computed as follows: 1) learning about this form, and completing the form, 9 minutes; 2) assembling and filing (recordkeeping) the form, 3 minutes, for an average of 12 minutes per response. If you have comments regarding the accuracy of this burden estimate, or suggestions for making this form simpler, you can write to: U.S. Citizenship and Immigration Services, Regulatory Management Division, 111 Massachusetts Avenue, N.W., 3rd Floor, Suite 3008, Washington, DC 20529. OMB No. 1615-0047.

Paperwork Reduction Act

A blank Form I-9 may be reproduced, provided both sides are copied. The Instructions must be available to all employees completing this form. Employers must retain completed Forms I-9 for three (3) years after the date of hire or one (1) year after the date employment ends, whichever is later.

Photocopying and Retaining the Form I-9

The Form I-9 may be signed and retained electronically, as authorized in Department of Homeland Security regulations at 8 CFR 274a.2.§


Department of Homeland Security U.S. Citizenship and Immigration Services

Form I-9, Employment Eligibility Verification

OMB No. 1615-0047; Expires 06/30/08

Please read instructions carefully before completing this form. The instructions must be available during completion of this form.

ANTI-DISCRIMINATION NOTICE: It is illegal to discriminate against work eligible individuals. Employers CANNOT specify which document(s) they will accept from an employee. The refusal to hire an individual because the documents have a future expiration date may also constitute illegal discrimination.

Section 1. Employee Information and Verification. To be completed and signed by employee at the time employment begins.Print Name: Last First Middle Initial Maiden Name

Address (Street Name and Number) Apt. # Date of Birth (month/day/year)

StateCity Zip Code Social Security #

A lawful permanent resident (Alien #) AA citizen or national of the United StatesI am aware that federal law provides for

imprisonment and/or fines for false statements or use of false documents in connection with thecompletion of this form.

An alien authorized to work until

(Alien # or Admission #)Employee's Signature Date (month/day/year)

Preparer and/or Translator Certification. (To be completed and signed if Section 1 is prepared by a person other than the employee.) I attest, under penalty of perjury, that I have assisted in the completion of this form and that to the best of my knowledge the information is true and correct.

Address (Street Name and Number, City, State, Zip Code)

Print NamePreparer's/Translator's Signature

Date (month/day/year)

Section 2. Employer Review and Verification. To be completed and signed by employer. Examine one document from List A OR examine one document from List B and one from List C, as listed on the reverse of this form, and record the title, number and expiration date, if any, of the document(s).

ANDList B List CORList ADocument title:

Issuing authority:

Document #:

Expiration Date (if any):Document #:

Expiration Date (if any):

CERTIFICATION - I attest, under penalty of perjury, that I have examined the document(s) presented by the above-named employee, that the above-listed document(s) appear to be genuine and to relate to the employee named, that the employee began employment on

I attest, under penalty of perjury, that I am (check one of the following):


For persons under age 18 who are unable to present a document listed above:

LISTS OF ACCEPTABLE DOCUMENTS

LIST A LIST B LIST C

2. Permanent Resident Card or Alien Registration Receipt Card (Form I-551)

7. Unexpired employment authorization document issued by DHS (other than those listed under List A)

1. Driver's license or ID card issued by a state or outlying possession of the United States provided it contains a photograph or information such as name, date of birth, gender, height, eye color and address

1. U.S. Social Security card issued by the Social Security Administration (other than a card stating it is not valid for employment)

9. Driver's license issued by a Canadian government authority

1. U.S. Passport (unexpired or expired)

2. Certification of Birth Abroad issued by the Department of State (Form FS-545 or Form DS-1350)

3. An unexpired foreign passport with a temporary I-551 stamp

4. An unexpired Employment Authorization Document that contains a photograph(Form I-766, I-688, I-688A, I-688B)

3. Original or certified copy of a birth certificate issued by a state, county, municipal authority or outlying possession of the United States bearing an official seal

3. School ID card with a photograph

5. An unexpired foreign passport with an unexpired Arrival-Departure Record, Form I-94, bearing the same name as the passport and containing an endorsement of the alien's nonimmigrant status, if that status authorizes the alien to work for the employer

6. Military dependent's ID card

4. Native American tribal document

7. U.S. Coast Guard Merchant Mariner Card

5. U.S. Citizen ID Card (Form I-197)

8. Native American tribal document

6. ID Card for use of Resident Citizen in the United States (FormI-179)

10. School record or report card

11. Clinic, doctor or hospital record

12. Day-care or nursery school record

Illustrations of many of these documents appear in Part 8 of the Handbook for Employers (M-274)

2. ID card issued by federal, state or local government agencies or entities, provided it contains a photograph or information such as name, date of birth, gender, height, eye color and address

Form I-9 (Rev. 06/05/07) N Page 2

4. Voter's registration card

5. U.S. Military card or draft record

Documents that Establish Both Identity and Employment

Eligibility

Documents that EstablishIdentity

Documents that EstablishEmployment Eligibility

OR AND


DISLOCATED CLIENT SELF-STATEMENT

With my signature below, I do hereby certify that I am unlikely to return to my previous

occupation (job title) as a

For the following reason(s):

Signature Date:

OR With my signature below, I do hereby certify that without the following training:

I would be unable to return to the previous

occupation or job:

Signature Date:

Career Specialist’s Signature Date:


PARTICIPANT SELF STATEMENT

Date: _________________________

Participant Name (print): ___________________________________

NV or SS #: _____________________________

Purpose of Self Statement: _______________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

With my signature below, I do hereby certify that the above statement is true and accurate.

Participant Signature: _______________________________________________

WIA representative Signature: ________________________________________


Equal Opportunity is the Law

Applicable Program _________________________________________________________________ It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and against any beneficiary of programs financially assisted under Title I of the Workforce Investment Act of 1998 (WIA), on the basis of the beneficiary’s citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his or her participation in any WIA Title I-financially assisted program or activity. The recipient must not discriminate in any of the following areas: deciding who will be admitted, or have access, to any WIA Title I-financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity. If you think that you have been subjected to discrimination under a WIA Title-I financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either: The recipient’s Equal Opportunity Officers [Yvonne Sheppard - -State EO Officer, Dianne Tracy-Southern Nevada WIB EO Officer, or John Thurman-Northern Nevada WIB EO Officer] or the Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue, NW, Room N-4123, Washington, DC 20210. If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above). If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you do not have to wait for the recipient to issue that Notice before filing a complaint with CRC. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient). If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action. I have read and understand my rights under federal law, and know that I have a right to file a complaint. ______________________________________ ______________________________ Applicant’s Signature and Date Witness’s Signature and Date • EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER/PROGRAM • AUXILIARY AIDS AND SERVICES ARE AVAILABLE UPON REQUEST TO INDIVIDUALS WITH DISABILITIES • Yvonne Sheppard, State EO Officer (702) 486-6452 and (800) 326-6868 (TTY, Nevada Relay 711) • Dianne Tracy, Southern NV Workforce Investment Board EO Officer (702) 636-2303 and (800) 326-6868 (TTY, Nevada Relay 711) • John Thurman, Northern NV Workforce Investment Board EO Officer (775) 284-1332 and (800) 326-6868 (TTY, Nevada Relay 711)


WIA Title I and Wagner-Peyser Levels of Performance for Program Year 2010

PERFORMANCE MEASURES LEVELS OF PERFORMANCE WIA Adults

Entered Employment Rate 63% Retention Rate after Six Months 70% Average Earnings Gain $11,500

WIA Dislocated Workers Entered Employment Rate 70% Retention Rate after Six Months 80% Average Earnings Gain $14,500


Release of Information

I certify that the information provided is true to the best of my knowledge. I am also aware that the information provided is subject to review and verification and I may have to provide documents to support this application. I am also aware that I am subject to immediate termination if I am found ineligible after enrollment and may be prosecuted for fraud and/or perjury if I intentionally supplied inaccurate or misleading information. I allow release of this information for verification purposes and understand that it will be used to determine eligibility. I understand that _______________________ is an affiliate of Nevada JobConnect and the information provided is made available to Nevada JobConnect partners to assist me with my employment and training needs Signature of Individual Date Signature of Parent, Guardian, or Responsible Adult Date Signature of Certifying Staff Person Phone # Date

Rights

I have read and understand my rights under federal law and know that I have a right to file a complaint. I have received and understand the WIA State Compliance Policy “Discrimination Grievance/Complaint Procedures” Section 4.3. Signature of Individual Date Signature of Parent, Guardian, or Responsible Adult Date Signature of Certifying Staff Person Phone # Date REVISED DECEMBER 26, 2006


ATTACHMENT TO WIA APPLICATION/REGISTRATION FORM

______________________________________________________________________________

LAST NAME FIRST NAME M.I.

A. INFORMATION FOR PROGRAM PARTICIPANTS

The authority for solicitation of your Social Security Account number is from the Nevada Unemployment Insurance, section 15026.

Providing this number, these are the ways it may be used by our office or the State of Nevada.

1. Studies and evaluations of the training and employment programs in which you may participate.

2. Getting information for future program and budget planning. 3. Checking for possible participation by you in other state or federal programs. 4. Studying long-term effects on all participants in this program. 5. Finding ways to make this program more effective. 6. Sharing information with other employment and training programs.

My signature means that I have been informed of the ways my Social Security Account Number may be used by our office or the State of Nevada.

My signature also means I have received a Civil Rights and Complaints summary form.

________________________________________________ __________________

SIGNATURE DATE

B. NEPOTISM 1. Is a member of your immediate family (spouse, parent, child, brother, sister-in-

law, uncle, aunt, nephew, niece, first cousin, step-parent, step-child) an elected City or County Official?

____________________ Yes ______________________ No

2. Is a member of your immediate family (same as above) an employee of a City, County or WIA funded organization?

_____________________ Yes ______________________ No

The Nevada Department of Employment and Training (DETR), as a recipient of federal and state funds, is an equal opportunity employment program and is subject to Section 504 of the Rehabilitation Act and the Americans with Disabilities Act (ADA).

You can obtain information about accommodations for disabilities by contacting your local DETR office. The number listed in the telephone directory under “State of Nevada Department of Employment and Training.


Workforce Investment Act State Compliance Policies

SECTION: 4.6 Nepotism July 2005

I. Introduction:

A. Pursuant to Item 14, General Assurances, Certifications and Other Provisions of the Interagency Agreement, grantees will comply with the Nevada Revised Statutes (NRS) 281.210(1).

"It is unlawful for any individual acting as a school trustee, state, township, municipal or county official, or as an employing authority of the University and CommunityCollege System of Nevada, any school district or of the state, any town, city or county, or for any state or local board, agency or commission, elected or appointed, to employ in anycapacity on behalf of the State of Nevada, or any county,township, municipality or school district thereof, or the University and Community College System of Nevada, any relative of such a person or of any member of such board, agency or commission, who is within the third degree ofconsanguinity of affinity........."

B. For purposes of this policy, the third degree of consanguinity/immediate familymeans wife, husband, son, daughter, mother, father, brother, brother-in-law, sister, sister-in-law, son-in-law, daughter-in-law, mother-in-law, father-in-law, aunt, uncle, niece, nephew, grandson, granddaughter, grandparent, stepparent, and stepchild.

C. The policy of the state shall be to extend prohibitions of NRS 281.210, which apply to employment and hiring, to include the enrollment of participants in WIA programsin Nevada.

II. Miscellaneous Provisions:

A. It shall be considered nepotism to enroll as a participant any member of the immediate family of a grantee employee who is acting in an administrative capacity. The phrase “acting in an administrative capacity” means employees who, by virtue of their position, exercise supervisory authority over other employees.

B. An immediate family member of a grantee employee not acting in an administrativecapacity or of a contracted public agency may be enrolled as participant in a WIAprogram. LWIBs are to notify the state of any such placements so that the participant’s files are included in the next regularly scheduled monitoring.

C. Nothing in this policy shall preclude a grantee or contracted public agency fromadopting more stringent standards for nepotism.

DETR/ESD/Workforce Investment Support ServicesWIA State Compliance Policies Section 4.6 – NepotismRevised July 2005 Page 1 of 1


INTERVIEW COMMENT SHEET

NAME: SSN: Ideally, what positions are you interested in working?

What positions do you not wish to be considered for?

Describe, in detail, the approach you take when dealing w/ customers.

What skills have you received in your work history that will benefgit you in a new job?

What is a reasonable amount of absences in 30 days? In one year? What qualities attract you to a new employer?

What is your biggest strength? What is the one thing you can use a little improvement on?

If you had to rate your overall capacity to use a computer (hardware/software knowledge, accessory familiarity, etc.) would you say it was?

Excellent Good Fair Poor Have you had any issues with the law? Yes No

What language, other than English, do you speak fluently? Do you have any restrictions on times and/or days that you are available to work?

What is the minimum hourly rate you will work for?

Career Specialist Notes: Barriers to Employment:

Strengths for Employment:

Job Seeker’s Needs and Desires:

Plan of Action:

Career Specialist’s Signature: Date:


CLIENT AGREEMENT The service provider may terminate this agreement, withhold funding and/or pull funding for the stated reasons; failure to fulfill any requirement of this agreement, failure to cooperate with program requirements, failure to attend training.

I , the undersigned, understand that it is my responsibility to: Commit a minimum of 20 hours per week toward acquiring a job. My case manager will

establish an individual case plan. This may consist of any combination of the following: assessment testing, classes, meeting with my case manager, job search preparation, and job search.

Client CM

Maintain contact with my assigned case manager minimum of one time per week, or as often as directed.

Client CM

Attend and be on time for all appointments. If an emergency should arise, I will call in advance.

Client CM

Complete all assessments in the time given. Client CM

Be current on my case contract.

Client CM

Contact my case manager when I become employed. I will give the employment information to my service provider. I will supply all documentation (pay stub). In return, the staff will assist me in finding solutions to problems that may interfere with the progress of my employment.

Client CM

Be professional at all times. This includes honesty, polite behavior, positive attitude, and appropriate clothing and hygiene. If you don not believe you have the appropriate clothing for an interview/job this will be discussed with your case manager.

Client CM I understand that if I do not maintain this agreement, I will be terminated from WIA program and the services it offers.

Client’s Signature Date Witness’ Signature Date


CLIENT PROFILE Date: Case Manager: Client Name: WIA Program Eligibility: DOB: Family Size: Previous Work History/Skills: Certificates/Education: Educational Needs: Employment Needs: Employment Barriers: Transportation: Medical/Dental/Mental Health Needs: Social Skills: Childcare Needs: Legal Needs: Plan of Action: All assessments completed. Follow up with Job Search, referrals, applications, on-line applications. Contact CM once a week. Inform CM of any completed applications or employment. Registered in NJCOS System.


ADULT & DISLOCATED WORKER WORKFORCE INVESTMENT ACT PROGRAM APPLICATION

Service Provider:

Mailing Address

Permanent Contact: Please provide the following information for an individual who does NOT live with you, but who knows how to contact you if you move. It is important that this person have a telephone.

Citizen Status (pick only one)

MaleFemale

Right to Work (if Right to Work)

U.S. Citizen

Alien Reg. #:

Social Security # :

Permanent Yes

Ethnicity Hispanic/Latino

Race (select all that apply)

Asian

American Indian/Alaskan Native

Hawaiian/Other Pacific IslanderBlack or African American

White

(Indicate Highest Grade Completed)

Education Level

First Name: MI:Last Name:

City State Zip Code

Residence Address (if different from above) City State Zip Code

Phone Email Address Birthdate

Last Name: First Name:Relationship Telephone

School Status

Employment Status

Alternate Phone Fax

Individual with a Disability

Migrant Seasonal Farmworker?

No Yes

IF YES

Class

Empl. in Farmwork

Farmwork Threshold

Farmwork Type

Eligible Veteran's Status

Active Service

From Thru

Service Disability

Service Veteran

IF CHECKED

Contact Preferences (select all that apply)

Mail

Phone

Email

Fax

Alt Phone

Selective Service?

Federal Law requires all males, 18 or older, born after 12/31/59 to register for Selective Service. (females and older males use exempt )

Desired O*Net

Job Title

YearsExperience Months

Job Title


Job Title


Maximum Zip Radius

Employment Objective

Within of Zip

of ZipWithin

Within of Zip

Additional Skills Text

Expires:

Office: Case Manager: Date:

No Grade

-

-

-

-

-

-

-

-

-

-

-

-

-

-

09/09/2009


Complete for individuals who may qualify for Dislocated Worker services: Have you received Rapid Response services for dislocated workers? From the categories listed below, please indicate which item best describes your situation: Terminated From Employment: (Category 1 DW) You have been terminated or laid off or received a notice of termination or layoff from employment AND are eligible for unemployment compensation or have exhausted entitlement to unemployment compensation; OR have been employed for a duration long enough to demonstrate to the appropriate entity at the One-Stop Center a connection to the workforce but are not eligible for unemployment insurance benefits because your earnings were not high enough or your job was not covered under a State unemployment compensation law; AND you are unlikely to return to a job in your previous industry or occupation. Terminated Due To Plant Closure: (Category 2 _DW) You’ve been terminated or laid off or you received a notice of termination or layoff from employment as a result of any permanent closure or substantial layoff at a plant, facility, or enterprise, or your employer announced that the facility where you work would close within 180 days. Self-Employed/General Economic Condition: (Category 3 DW) You were self-employed (including farmers, ranchers, and fishermen) and are now unemployed as a result of general economic conditions in the community where you reside, or are now unemployed because of natural disasters. Displaced Homemaker: (Category 4 DW) You have been providing unpaid services to family members in the home and have been dependent on the income of another family member but are no longer supported by that income, AND are presently unemployed or underemployed and experiencing difficulty in obtaining or upgrading employment.

Date:

Date of Dislocation:

Indicate Last or Current Employer (Work History Tab):

Other Employer:

Job Title: Employer:

Hourly Wage: $ Hours per Week: Start Date:Dates (MM//YYYYY) End Date:

Address: City: State: Country:

Reason For Leaving: Job Duties:

Job Title: Employer:

Hourly Wage: $ Hours per Week: Start Date:Dates (MM//YYYYY) End Date:

Address: City: State: Country:

Reason For Leaving: Job Duties:

-

-

-


I certify to the best of my knowledge the information in this application is accurate and true. I understand that there is an applicant grievance procedure by which I can appeal decisions made with regard to this application. I have received a copy of the applicant grievance procedure.

Applicant Signature

Case Manager Signature

Date: _____/_____/__________

The information on this application has to be recertified if 45 days or more have lapsed and applicant has not received services.

I certify none of the information has changed.

Applicant Signature

Case Manager Signature

Date: _____/_____/__________

Date: _____/_____/__________

Date: _____/_____/__________


SERVICE SERVICE TYPE Planned Start Planned End Actual Start Obligated $ Hours

ADULT & DISLOCATED WORKER PROGRAM ACTIVITY & OUTCOME FORM

Agency: Case Manager:Office: Today's Date:

OSOS ID: NV Last Name: First Name:

START OF ACTIVITY

Description:

FUND ACTIVITY

Total Funding: Funding Source:

Description:

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Total Funding:3rd

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Actual End Date

Actual End Date

Actual End Date

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WIA Termination? Employed? Hourly Wage:Start Date: Employment Verification:

Employed in 1st Quarter After Exit? Employed in 2nd Quarter After Exit? Employed in 3rd Quarter After Exit?

Funding Source:

Funding Source:

Funding Source:

CLIENT INFORMATIONDate the client first came to

your office (Intake Date) -

EXCLUSION FROM PERFORMANCEIf any of the following occur, the client may be excused from the WIA Program as well as Common Measures performance:

| Reservist called to active duty| Deceased | Family Care | Health/Medical| InstitutionalizedNone

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Southern Nevada Workforce Investment Board General Policies and Procedures

ASSESSMENTS INDIVIDUAL EMPLOYMENT PLAN (ADULT & DISLOCATED WORKER)

INDIVIDUAL SERVICE STRATEGY (YOUTH)

EFFECTIVE DATE: January 1, 2009 NUMBER: 3.2

SUPERSEDES: SNWIB General Policies and Procedures No. 3.2 dated 12/13/06

Approved by SNWIB on: 12/10/08

BACKGROUND:The Workforce Investment Act (WIA) and American Recovery and Reinvestment Act (ARRA) stipulates that an assessment must be administered to all REGISTERED Title I individuals. The extent of the assessment process should be depended upon the level of service that is being provided to the participant.

I. GENERAL PROVISIONS FOR INITIAL ASSESSMENTA. An initial assessment should be completed for REGISTERED adults and dislocated workers receiving services at the core level. This includes clients who are receiving cursory support services required for job search, employment, or the continuance of services (such as work cards and transportation). [Section 134(d)(3)(C)(i) and Section 129(c)(1)(A)]

B. The initial assessment process should be used to determine the individual’s employment needs and should reflect the following:

1. Does the individual have the ability to access and utilize the core services available in order to achieve the desired employment goals?

2. What services are required for the applicant to be ready to obtain employment goals?

3. What level of services, if any, are required to provide the individual with the required level of skills needed to obtain employment goals?

C. The initial assessment instruments should be inclusive of, but not limited to, the following information:

1. Date of initial assessment.

2. Brief assessment of basic skill levels, aptitude, abilities, employment interest, previous employment history, and need for support services.


II. GENERAL PROVISIONS FOR IN-DEPTH ASSESSMENT A. Those individuals who have been designated to receive intensive and

training services, or support services beyond cursory (such as work cards, rental assistance, food, etc.) MUST receive a more extensive assessment by the Case Manager that will be used as key determining factors for the nature and extent of the WIA/ARRATitle I services provided. The in-depth assessment for adults & dislocated worker clients shall be conducted by the Case Managerassigned to the client and should include the following documentation:

1. Date of assessment.

2. Comprehensive and specialized evaluation of barriers and support service needs.

3. Diagnostic evaluation and reconciliation of employment goals, skills, abilities, aptitudes, and work history with the job specific needs of employers identified.

Interests assessment must be an integral part of an individuals’ individual employment plan (adult & dislocated worker) or Individualized Service Strategy. (youth).

B. For youth clients, the Workforce Investment act mandates that ALL youth be provided by the Case Manager the following:

1. An in-depth assessment of academic levels, skills levels, service needs, basic skills, occupational skills, prior work experience, employability, interests aptitudes (including interest and aptitudes for nontraditional jobs);

2. Needed supportive services, and assistance to remove the designated barriers to education, career goals and/or employment.

NOTE: YOUTH ASSESSED AS BEING BASIC SKILLS DEFICIENT MUST HAVE THEIR BASIC SKILL NEEDS ADDRESSED.

C. A new client assessment of a Youth client should not be required if the Service Provider case manager determines it is appropriate to use a recent assessment of the participant conducted pursuant to another education or training program. When an assessment of another program is used, a copy of the assessment must be included in the individual’s case file.


III. GENERAL PROVISIONS FOR ADULT/DISLOCATED WORKER INDIVIDUAL EMPLOYMENT PLANA. An Individual Employment Plan (IEP) will be developed for all registered

WIA/ARRA Adult or Dislocated worker clients a service provider’s CaseManager. All Adult and Dislocated Worker WIA services provider CaseManagers will be required to use the attached SNWIB IEP. The plan must be developed on an “individualized” basis. To ensure effective and successful outcomes, it is recommended the case loads of one Case Manager should not exceed seventy (70) active clients and seventy (70) follow-up clients. (IEP Form located on SNWIB Web Site)

B. [WIA Section 134(d)(2, 3 & 4); 20 CFR 663.150 thru 663.165; 663.240; 663.245, 663.310 thru 663.440; SNWIB Policies 3.2; 3.3; 3.7. 3.8, 3.10]

C. The primary purpose of the IEP is to outline a plan of action that assist an Adult or Dislocated Worker client toward economic self-sufficiency. This plan may require a minimal and/or a large level of services, which will eventually lead the client toward meeting their career goals. The IEP is a living document that will be continually revised and updated by the CaseManager as the client moves through the process of services and activities.

D. The IEP must include the following documentation:

1. Comprehensive objective assessments with individualized justification for each level of the services and activities provided.

2. Case notes developed by Case Mangers with dates at least every thirty days of IEP development for active clients, as well as dates and follow-up case notes in the IEP of exited employed clients.

3. Work history, skills, hobbies, special skills, interests, and aptitudes.

4. Career planning and goals.

5. Barriers to employment, level of basic skills literacy, support service needs.

6. Clearly defined and documented action steps and/or strategies to be implemented by the client toward their employment goals and self-sufficiency.

7. Clients who receive occupational skills training must have documentation which ensures the client received the training and


the training meets demand occupation criteria. 8. Services and activities that will be provided must have documented

justification as to how these services and activities will directly assist client in meeting their established goals.

9. Signature of active client and Case Manager.

10. Attendance records, signed by the client for any tutoring and/or classroom occupational skills training, i.e. O.J.T., customized training, job readiness training and/or any other applicable classroom training. Additionally participant’s basic skills must be at an 8.9 grade level or above prior to placement in any applicable occupational skills training.

IV. GENERAL PROVISIONS of YOUTH INDIVIDUAL SERVICE STRATEGYA. The Workforce Investment Act section 129(c)(a)(B) mandates that Youth

Service Providers will develop service strategies for each participant. It is a requirement that Youth Service providers use the SNWIB Individual Service Strategy Form that identifies the following: (Form located on SNWIB Web Site)

(20 CFR 664.405; 664.410;664.450;)

1. An employment goal (including in appropriate circumstances, nontraditional employment);

2. Appropriate achievement objectives, including but not limited to:

a. preparation, in appropriate cases, for high school diploma, postsecondary educational opportunities,

b. strong linkages between academic and occupational learning;

c. preparation for unsubsidized employment opportunities, in appropriate cases;

d. effective connections to intermediaries with strong links to the job market and local and regional employers.

B. Additionally, the ISS must include:

1. Dates of ISS development, as well as dates of ISS’s case notes that are updated by the Case Manager on a regular basis (every 30 days) and ISS must contain participant and the Case Manager’s signatures.

2. Assessment documentation for a youth determined to be basic skills deficient.


3. Interest inventories.

4. Work history, special skills, hobbies, special talents and aptitudes. 5. Career and/or educational goals.

6. Barriers to employment and education and support service needs.

7. Clearly defined and documented action steps to be taken by the client toward their employment, career, and/or educational goals.

8. Clients who receive occupational skills training must have the required documentation which ensures the training meets the demand occupation criteria. They must also include applicable attendance records, signed by the participant, for any training and/or tutoring the participant receives and their basic skills must be at 8.9 grade level or above prior to placement in classroom training.

9. Services and activities that will be provided must have documented justification as to how these services and activities will directly assist client in meeting their goals.


ADULT AND DISLOCATED WORKER PROGRAM

INDIVIDUAL EMPLOYMENT PLAN

PERSONAL BACKGROUND INFORMATION

Name: __________________________________________ NJCOS ID#: __________________ Address: ________________________________________ City/State/Zip: ________________ Phone #: _____________________ Age: _____ Gender: □ Male □ Female DOB:________________ E-Mail Address: __________________________________ WIA Funds □ IA □ ID □ ARRA ULEVEL IU UCORE SERVICESU DATE: ______________ Summary of Core Services Provided (i.e., job search, career counseling, etc.):

1. ___________________________________ 2. ________________________________________

3. ___________________________________ 4. ________________________________________

Initial Assessment Results/Findings:

Highest Grade Completed: _____ Employed?: ____Yes ____No

If yes, where: _________________________________ Job title: ______________________________

Start Date: ___________________ Wage: ______________

Barriers to Employment: ________________________________________________________________

Criminal background?: ____ Yes ____ No If yes, explain: ________________________________

Employment Retention (average length of time at each job): ___________________________________

Current Skill Sets:

1. _____________________________________ 2. _________________________________

3. _____________________________________ 4. _________________________________

Employment Objective: __________________________________________________________________

Justification to Move to Intensive Services (if applicable):

_______________________________________________________________________________________

_______________________________________________________________________________________


ULEVEL IIU UINTENSIVE SERVICESU DATE: ____________________

COMPREHENSIVE ASSESSMENT Special Skills, Certificates, Licenses, Degrees: _______________________________________________

_______________________________________________________________________________________

Computer Knowledge (programs/applications): _____________________________________________

Typing WPM: ________ Other Languages Spoken: __________________________________

Supportive Services Needed (if applicable):

1. _____________________________________ 2. ___________________________________

3. _____________________________________ 4. ___________________________________

Alternative resources for above-services: ___________________________________________________

_______________________________________________________________________________________

Primary Work Experience: _______________________________________________________________

Interest Inventory Required: □ Yes □ No If yes, results: ______________________________________

Assessment Test Required: □ Yes □ No

Results (math): ______ Results (reading):______ Critical Thinking: _______

Staff-Assisted Job Search Recommended: □ Yes □ No Date Scheduled: ________________________

UPlan Narrative

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

_______________________________________________________________________________________

Justification to Move to Training Services (if applicable): _____________________________________

_______________________________________________________________________________________

Additional Comments: __________________________________________________________________

_______________________________________________________________________________________


LEVEL III TRAINING SERVICES Date: _____________________

UTraining Details

Demand Occupation: □ Yes □ No

□ Occupational Skills Training □ On-the Job Training □Customized Training

Training Provider: ______________________________________________________________________

Type of Training: _______________________________________________________________________

Expected Certificate (if applicable): _______________________________________

Total Cost of Training: $_________ Total Cost to ADW Program: $__________

Collaboration: □ Yes □ No

If Yes, Source: __________________________________________ Amount: $______________

Client Contribution: □ Yes □ No Amount: $______________

Training Objective(s)/Goal(s): ____________________________________________________________

Target Sector: _________________________ Target Job Title: _____________________________

U*To be completed after training activity*

Credential Achieved: □ Yes □ No Date: ____________

Entered Employment: □ Yes No Start Date: ____________

Employer: ___________________________________________ Wage/Salary: $_____________

Employer Address: ____________________________________________________________________

Phone #: ______________________ Supervisor: __________________________________

Note: The services/activities described in this Individual Employment Plan do not constitute an entitlement to receive these services/activities due to the fact that the Workforce Investment Act is not an entitlement program. Additionally, this document and/or any part of this document is subject to change or may be modified. TO THE BEST OF MY KNOWLEDGE, THE INFORMATION I HAVE PROVIDED IN THIS DOCUMENT IS TRUE AND CORRECT. I ALSO UNDERSTAND AND AGREE TO THE EMPLOYMENT GOALS AND OBJECTIVES AS PRESCRIBED IN THIS DOCUMENT.

Participant Signature: _____________________________________ Date: _________________

Case Manager Signature: __________________________________ Date: _________________

WC IEP Rev. 09/10


SNWIB Policy No 3 7 Coordination of Funds and Services July 2003 1

Southern Nevada Workforce Investment Board General Policy & Procedure

COORDINATION OF FUNDS AND SERVICES

EFFECTIVE DATE: January 27, 2007 NUMBER: 3.7r

Supercedes SNWIB General Policies and Procedures 3.7 dated July 11, 2003 AUTHORIZATION: SNWIB

BACKGROUND:Title I of the Workforce Investment Act (WIA), section 134(d)(4)(B) requires that training services shall be limited to individuals who are unable to obtain other grant assistance for such services, including Federal Pell Grants, or who require assistance beyond the assistance made available under other grant assistance programs. The SNWIB is required to established standards to ensure that Youth, Adult and Dislocated Worker service providers, prior to expending WIA awarded funds, are in compliance with this section of the Act.

I. GENERAL PROVISIONS FOR COORDINATION OF FUNDS AND SERVICES A. The coordination and leveraging of funds and services with other funding sources must be

considered and utilized by SNWIB Youth, Adult and Dislocated Worker service providers prior to the expenditure of WIA Title I funds. The documentation that ensures coordination and

leveraging of funds has occurred must be in applicable participant files.

B. SNWIB service providers shall coordinate procurement of WIA services with other funded agencies and programs, such as (but not limited to) the following:

1. State of Nevada, Department of Human Resources, Welfare Division 2. Local community-based organizations 3. State of Nevada, Employment Security Department 4. Local housing programs 5. Local social service programs 6. Federal literacy programs 7. Faith-based programs 8. Pell grants 9. Other Federally and State funded social programs

C. Service providers shall coordinate funding between separate WIA Title I grants, as long as the individual is not enrolled in two programs of service under the same funding stream. Dual enrollment must be justified as being due to fiscal management requirements, and not solely to augment client enrollment numbers.

Example: In order to provide funding for training that cannot be fully funded under the adult program, a service Provider may coordinate with funds from the dislocated worker program, provided the client is eligible for both programs. However, the client cannot be enrolled into two adult programs with two different


service providers.

II. ADDITIONAL PROVISIONS FOR COORDINATION WITH PELL GRANTS It is allowable for a WIA Title I participant to enroll in WIA funded training while a Pell Grant is

pending. Prior documented arrangements must be made with the entity that underwrites the cost of training. The documented arrangement with the underwriter must stipulate that “as soon as the Pell Grant for the individual is approved and provided, the underwriter shall be reimbursed and/or exonerated from the responsibility for the cost.”


OPERATIONAL GUIDELINE


WIA FUND REQUEST FORM FOR SUPPORTIVE SERVICE

CHR CASE MANAGER: DATE: 07/06/2009 PHONE: 702-123-4444 COMMENTS: Gas Cards SOCIAL SECURITY: 123-45-6789 PHONE # 702-222-1111 NAME: Joe Smith MAIL: ________ ADDRESS: 7251 West Lake Mead #200 Las Vegas, NV. 89128 PICK-UP: ___X__ REQUESTED BY: REASON FOR REQUEST: Client requesting assistance with gas to travel to training. DATE TO BE PAID: 07/06/2009 PAY TO THE ORDER: VENDORS ADDRESS: AUTHORIZED BY: Name: __________________________ Name: _________________________ ADDITIONAL ID ________________ INFORMATION: IA ________________ ARRA $ 50.00 FINANCIAL DEPARTMENT AMOUNT: _______ INITIALS: _______ DATE: __________ FINANCE: ______


SOUTHERN NEVADA WORKFORCE INVESTMENT BOARDGeneral Policy & Procedure

ADULT & DISLOCATED WORKER RELOCATION ASSISTANCE

EFFECTIVE DATE: July 11, 2003 NUMBER: 3.12

SUPERSEDES: SNWIB General Policies and Procedures No. 3.12 dated 7/1/2001 AUTHORIZATION: SNWIB Manager

BACKGROUND:Title I of the Workforce Investment Act (WIA) allow WIA funds to be expended to provide relocation assistance to Adult & Dislocated Worker participants. Such relocation assistance is permissible, when documented as appropriate, for those individuals who have indicated a willingness to relocate, and who have received a written Letter of Intent to hire from an employer. [State Policy 1.8]

I. GENERAL RELOCATION ASSISTANCE PROVISIONSRelocation assistance may be provided to Adult and Dislocated Workers under the following provisions:

A. Relocation assistance shall only be provided to WIA Title I clients who have been documented as being eligible for intensive services.

B. Relocation assistance shall only be provided to individuals who present a Letter of Intent to Hire from an employer located outside the Local Workforce Investment Area, or to individuals who currently reside more than 100 miles (one way) from the employer who has provided the Letter of Intent to Hire.

C. Relocation assistance may be provided to an individual who has not previously received and/or shall receive relocation assistance from an employer or other related sources.

D. The total amount of the relocation assistance shall not exceed $1,000.00 (one thousand dollars).


Southern Nevada Workforce Investment BoardGeneral Policies and Procedures

WORK EXPERIENCE & INTERNSHIPS

EFFECTIVE DATE: 8-14-2007 NUMBER: 3.11r#2

Supersedes SNWIB General Policies and Procedures No. 3.11r#1 dated 5-28-2005 AUTHORIZATION: SNWIB Manager

I. BACKGROUND:Work experience and internships are similar in their structure and the Southern Nevada Workforce Investment Board (SNWIB) views them as synonymous for the purpose of employment and training services for adults, dislocated workers and youth. Individuals completing work experience/internship programs are eligible to receive appropriate certificate and/or credential of completion: Reference: [§663.200 (b), §664.460(a), State Policy 1.8].

Work Experiences and Internships are defined as follows:

A. Work Experiences: A planned, structured learning experience that takes place in a workplace for a limited period of time for those who have had little or no prior experience in the workplace. This may include a work study program which enriches the client’s academic knowledge, job readiness skills and at the same time, offers “Real Time” experience in the workplace.

Internships: A planned, structured learning experience that takes place in a workplace for a limited period of time. This may include a work study program which enriches the client’s academic knowledge primarily in a specific skill. This training should also exposure theclient’s to a specific career path.

B. Adult and Dislocated Worker internships and work experiences are considered to be WIAIntensive level training.

II. GENERAL WORK EXPERIENCE/INTERNSHIP PROVISIONSGeneral provisions for determining the appropriateness of work experience/internship activities are intended for individuals who fit the following categories:

1. Have little or no prior experience in the workplace;

2. Have experienced difficulty in maintaining employment in the past due to barriers that can best be addressed and overcome through work experience enrollment;

3. Have a need to experience the fundamentals of maintaining consistent employment.


4. Dislocated Workers who have been recently dislocated from the employment that existed over a long period of time generally do not qualify for work experience enrollment. All exceptions must have documented justification in the client’s file.

5. In most cases, have little or no previous experience in new occupation of choice.

6. Can be placed at a worksite that will provide occupation specific knowledge and experience in their area of occupational choice toward meeting their specific career goals.

IV. GENERAL PROVISIONS FOR DEVELOPMENT OF WORK EXPERIENCE/INTERNSHIP AGREEMENTS AND/OR CONTRACTS:

A. The intent of a work experience/internship activity is to obtain experience. It is not the intent for a work experience/internship employer to enter into a contract with the knowledge that the client will be hired at the conclusion of training. These types of arrangements would be more appropriate as On-The-Job Training.

Service providers should encourage an employer, when appropriate, to develop the experience/internship into an OJT and/or a permanent employment position.

B. Care must be taken when documenting the justification for these activities. Participants’ work experience/internship contract or agreements must indicate the following language:

1. Participants’ assessments must establish that work experience/internship is needed to prepare the individual for unsubsidized employment or career training.

2. Participants’ individual employment plans must identify their work experience/internship field of training, outlining goals and objectives with defined timelines and projected completion dates.

C. Parameters for identifying required elements and development of work experience/internship agreements/contracts are as follows:

1. Work experience/internships may be paid or unpaid, as appropriate.

2. Work experience/internships may be in the private for profit sector, the nonprofit sector, or the public sector.

3. Labor standards apply in any work experience/internship where an employee/employer relationship, as defined by the Fair Labor Standards Act, exists.

4. Work experience/internship clients cannot be placed in a job that may cause the displacement of a regular employee. Documented assurances that this will not occur must be part of the work experience/internship contract.


5. Work experience/internships are for a limited time. The SNWIB has established the maximum period for work experience/internship enrollments not to exceed 6 months.Extensions to the SNWIB’s time period must be submitted in writing to the SNWIB and approved by the SNWIB Board Manager and/or designee.

V. GENERAL PROVISIONS FOR CONTRACTING AND/OR ESTABLISHING AGREEMENTS WITH WORK EXPERIENCE/INTERNSHIP EMPLOYERS:A worksite agreement, or contract, must be in place prior to the client beginning this activity. The contract must include the following provisions, and a copy of the agreement must be maintained in the client file:

A. Specific dates of enrollment in the work experience/internship activity (i.e., start date and end date);

B. A complete job description, including specific skills to be obtained;

C. A statement of hourly wage to be paid (not to exceed $8.00 per hour), estimated total hours of enrollment, as well as total contract obligation;

D. Signatures of service Provider, employer, and client.

VI. GENERAL PROVISIONS FOR WORK EXPERIENCE/INTERNSHIP ATTENDANCE AND WAGESDocumentation of hours and wages must be maintained as follows:

A. Wage payments must be at the same rates as similarly situated employees or trainees. Work experience/internships shall never pay less than the State of Nevada or local minimum wage laws.

B. The SNWIB has determined that work experience/internship wages will not exceed the rate of eight dollars ($8.00) per hour without SNWIB approval.

C. Work experience/internships will be limited to 40 hours per week for adults. Youth enrolled in work experience/internship training activities shall adhere to the limitations as described in Federal Labor Laws. No allowances are made for holiday, overtime, or sick leave pay.

D. Service providers are required to complete an IRS form W-4 for the client prior to the commencement of these activities. Federal income taxes must be withheld at an appropriate rate as determined by the client’s W-4. A W-2 form shall be issued to work experience/internship clients as the end of each calendar year.

E. It is the service provider’s responsibility and also a SNWIB requirement to maintain Workers’ Compensation insurance for each Work experience/internship clients. Service providers shall not be allowed to provide this training for their participants if Worker’ Compensation insurance has not been procured.


F. Documented time spent, wages paid, and goals to be obtained must be part of a WIA client’s file.

VII ADDITIONAL PROVISIONSA. The SNWIB has determined that the following are additional requirements to the WEX

procurement and reimbursement process for employers, as well as service providers:

It is the policy of the SNWIB that the number of trainees at any single site of trainingshall not exceed 25% of the total number of employees at such site. This is also applicable to SNWIB service providers who have been awarded WIA funds. In the event the business is small and there is only the owner/operator and less than five (5)number of trainees shall be one (1), which will be dependant upon the employer’s ability to provide constant and constructive supervision and training to the participant. Any exceptions to this provision shall be made by the SNWIB Executive Director and/ordesignee.


Revised 10/10/2002

YOUR NAME HEREWORK EXPERIENCE PROGRAM

PARTICIPANT AGREEMENT

I, , as a participant in YOUR NAME HERE Work Experience Program, have been assigned to the following work site location:

SITE/ADDRESS

As a participant, I agree to the following:Follow YOUR NAME HERE Policies and Procedures as outlined for all associates of YOUR NAME HERE and as outlined for Work Experience Participants.Follow the Policies and Procedures of the work site to which I have been assigned.Follow all federal, state, and local laws as they pertain to crime, my workplace behavior, and my workplace actions, including Title I of the Civil Rights Act, ADA, ADEA, and OSHA.Follow the appropriate dress code for the work site to which I have been assigned. Be on time for all assigned work schedules.Turn in my bi-weekly time card to YOUR NAME HERE by 5pm on the LAST FRIDAY of the pay period (or I will not be paid until the following pay period).Complete the Work Experience Program unless the work site or YOUR NAME HEREterminates the Work Experience.Remain drug/crime free and sober while participating in the Work Experience Program

I understand the terms and conditions of the Work Experience are as follows:

I am an employee of YOUR NAME HERE; YOUR NAME HERE will pay wages, benefits, and employer paid taxes.I will only be paid for regular hours worked, this DOES NOT INCLUDE overtime, sick time, vacation time, personal leave time, holiday pay, or the like.I will be paid every other Wednesday at a rate of $xxx per hour for every hour worked up to a MAXIMUM of forty (40) hours worked from a Monday through the following Sunday of the workweek.I understand this Work Experience WILL NOT last longer than three (3) months or thirteen (13) weeks, or the program could terminate sooner.I am to follow the instructions and guidance of the supervisor assigned to me at the work site.The Work Experience can be terminated by YOUR NAME HERE. if the funding for this program ceases to exist, or the work site no longer has work to be completed by me, or for any reason YOUR NAME HERE deems necessary and/or appropriate.YOUR NAME HERE or the work site can terminate the Work Experience if I do not

follow the terms and conditions of the Work Experience Program or have disciplinary problems at YOUR NAME HERE or the work site.

Participant’s Signature Date XXX, Inc. Signature Date


YOUR NAME HEREWORK EXPERIENCE PROGRAM

WORK SITE AGREEMENT

has been established as a work site location for the following participant:

Participant’s Name Participant’s Social Security Number

As a work site location, I agree to the following:Abide by federal, state, and local employment laws, including Title VII of the Civil Right Act, ADA, ADEA, and OSHA.Will not displace regular employees with YOUR NAME HERE WEX clients.Provide a safe work environment for the participant.Assign a supervisor to the participant for the purpose of directing and evaluating the participant’s work.Agree to complete an evaluation of the participant’s work every ninety (90) days.Review and sign the participant’s Attendance and Time card every two (2) weeks.Agree not to work the participant more than forty (40) in a Monday through the following Sunday workweek.Agree not to work the participant more than eight (8) hours per day or on federal holidays observed by YOUR NAME HERE.Agree to speak with the participant’s YOUR NAME HERE Case Manager in the event of a dispute or disagreement in the participant’s work style, behavior, or attitude, prior to taking disciplinary action towards the Work Experience Participant.

I understand the terms and conditions of the Work Experience are as follows:The participant is an employee of YOUR NAME HERE; wages, benefits, and employer paid taxes will be paid by YOUR NAME HERE.The participant will only be paid for regular hours worked, this DOES NOT INCLUDEovertime, sick time, vacation time, personal leave time, holiday pay, or the like.I understand that this Work Experience WILL NOT last longer than three (3) months or thirteen (13) weeks, or the program could terminate sooner.YOUR NAME HERE can terminate the Work Experience if the funding for this program ceases to exist or the work site no longer has work to be completed by the participant or for any other reason YOUR NAME HERE deems necessary and/or appropriate.YOUR NAME HERE or the work site can terminate the Work Experience at any time if

the participant does not follow the terms and conditions of the Work Experience Program.

Work Site Signature Date XXX, INC. Case Manager Signature Date

Finance Dir. /HR Signature Date CEO Signature Date


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SOUTHERN NEVADA WORKFORCE INVESTMENT BOARDGeneral Policy & Procedure

ON-THE-JOB TRAINING & CUSTOMIZED TRAINING


SUPERSEDES: SNWIB General Policies and Procedures No. 3.8 dated July 1, 2000 AUTHORIZATION: SNWIB Executive Director

I. BACKGROUND:A. Title I of the Workforce Investment Act (WIA) defines that On-the-Job (OJT) training be

“…provided under contract with an employer in the public, private non-profit, or private sector. Through the OJT contract, occupational training is provided for the WIA participant in exchange for the reimbursement of up to 50 percent of the wage rate to compensate for the employer’s extraordinary costs.” OJT is an ideal service strategy, since it is specifically designed to address unique, individual participant needs and interests. [§663.700, [§663.715(a), Sections 101(31) and 134(d)(4)(A)]

B. OJT’s participants may earn a credential for the skills obtained during their training program (refer SNWIB Policy 3.13, “General Provisions for Credentialing On-The-Job Training”).

C. Customized training is defined as training that is designed to meet the special requirements of an employer (or group of employers), that is conducted with a commitment from the employer to hire or (in the case of incumbent workers) continue to employ an individual on successful completion of the training, for which an employer pays not less than 50% of the cost of training.

D. Customized Training of an eligible employed individual may be provided for an employer or a group of employers when the employee is not earning a self-sufficient wage as determined by SNWIB policy 3.1, and the Customized Training relates to the introduction of new technologies, introduction to new production or service procedures, upgrading to new jobs that require additional skills, or workplace literacy. For purposes of this policy, Customized Training will be documented, procured, reimbursed, and the credentialing requirements shall be the same as those under the guidelines for On-The-Job Training.

II. GENERAL PROVISIONS FOR DETERMINATION OF THE NEED FOR ON-THE-JOB TRAININGA. Prior to enrollment of clients into an OJT activity, the following criteria must be considered in

determining the appropriateness of this type of training for an individual:

1. OJT’s shall only be offered to individuals who have been assessed, and for whom the need for training services has been documented in the IEP/ISS. (Refer to SNWIB Policy 3.2]

2. The OJT training must be directly related to employment opportunities in the local


area, or in another area to which the individual is willing to relocate. This must be documented in the client’s case file (Refer to SNWIB Policy 3.3)

3. OJT is not a placement activity, it is a training program. Therefore, the SNWIB service providers shall develop and execute OJT contracts that encompass highly skilled occupational training that is portable, and the acquired knowledge is “life long” and essential to performing the job.

4. A realistic training plan must be constructed which documents the skills required, stipulates a schedule for achieving those skills, and contains criteria for measuring and monitoring the attainment of those skills.

III. GENERAL PROVISIONS FOR DEVELOPMENT OF AN OJT EMPLOYER A. An OJT employer pre-award assessment procedure must be performed prior into entering into

an OJT contract. This evaluation must delineate the OJT employer’s prior performance in training, fiscal accountability and the process by which the employer plans to meet local WIA established performance standards.

B. The pre-award evaluation must ensure that the OJT physical environment and the employer’s training plan are in compliance with NRS, WIA, ADA, EEO, the Fair Labor Act of 1938, and all other Federal, State and Local regulations that are contained in the SNWIB’s Methods of Administration.

C. SNWIB prohibits negotiating OJT contracts with employers under the following conditions:

1. If any employee is displaced by a participant.

2. If any individual is on a layoff status with the employer n the same or equivalent job.

3. If the place of employment is engaged in a labor dispute.

4. If the OJT would impair an existing collective bargaining unit.

5. If the OJT would impair the promotional opportunity of any currently employed individual.

6. If the employment of an OJT participant is with the participant’s previous employer in the same, a similar, or an upgraded job.

7. The WIA prohibits WIA Title I assistance to any relocating company for the first 120 days after the company commences operations at a new or expanded location if the relocation results in any employee’s job loss at the original site.

8. OJT participants are prohibited from being trained in any facility that is used or to be used for sectarian activities.


IV. GENERAL PROVISIONS FOR DEVELOPMENT OF AN OJT CONTRACTA. OJTs focus is on the definition and attainment of measurable skills. If tangible skills have

been attained by a trainee during the OJT experience, employers shall be reimbursed for the extraordinary costs incurred in providing the required training.

B. In an OJT training situation, the WIA participant becomes an employee of the OJT employer, and is hired under the same policies and procedures, and retain the same rights, as other currently employed individual at the facility. The WIA allows for reimbursement up to 50% of the trainee’s wages paid by the employer during the training period.

C. In general, OJT contracts shall contain the following provisions:

1. The OJT contract must be limited to the period of time that is required for the participant to become competent in the occupation for which they are being trained, and the start and end dates of training must appear on the contract. The justification for the timeframe must be documented in the individuals IEP/ISS based upon the skill level of the trainee and the required occupational skills of the job, the trainee’s work history, and any other factor that may effect the time period of thetraining.

2. The employer’s job skill requirements must be specifically identified, carefully analyzed, and monitored. A realistic training plan must be constructed which documents the skills required, stipulates a schedule for achieving those skills, and contains criteria for measuring and monitoring the attainment of those skills.

The description of training must indicate the occupational areas or skills the participant will be trained to perform. Specific measurable objectives, along with number of hours of training required to obtain those skills, should be part of the OJT training description. Language such as “will perform other duties as required,” should not be used in a training description. The skills criteria must be a part of the OJT contract.

3. The SNWIB requires that OJT participants be compensated at the same rates, including periodic increases not related to individual performance, as similarly situated employees or trainees. In no event shall OJT participants be paid less than the minimum wage. The participants wage rate and maximum reimbursement obligation amount must be a part of the OJT contract.

Wages do not include tips, commissions, or normal fringe benefits. OJT trainees are entitled to the same fringe benefits regular employees receive. The employer is responsible for 100% of the fringe benefit cost for each trainee.

Trainees may work overtime for an employer as long as the trainee does not object, and provided they are compensated at the employer’s usual rate. However, overtime wages are not reimbursable. Paid federal or local holidays, recognized by the employer as being a paid day off, are reimbursable.


4. OJT contracts will not be considered valid unless they are signed and dated by both the appropriate employer and Service Provider representatives. Copies of all fully executed OJT contracts must be made a part of the client ‘s file, as well as all related attendance records.

5. For Youth selected for OJT training must have career advancement potential, and must pay a wage that equals or exceeds the average local area’s performance placement wage for youth. The training curriculum must be written presenting the skills to be learned in an orderly sequence, and include a “skill certificate” attainment component.

V. ADDITIONAL OJT CONTRACT PROVISIONSA. The SNWIB has determined that the following are additional requirements to the OJT

procurement and reimbursement process:

1. It is the policy of the SNWIB that the number of trainees at any single site of training shall not exceed 25% of the total number of employees at such site. In the event the business is small and there is only the owner/operator and less than 5 employees, then the maximum number of trainees shall be one (1), which will be dependant upon the employer’s ability to provide constant and constructive supervision and training to the participant.

2. When requesting reimbursement for wages paid under an OJT contract, employers are required to submit time and attendance records documenting all hours worked for which the employer is requesting reimbursement. The information submitted must be designed to provide Service Providers with sufficient information to validate hours worked and that wages paid conform to the OJT Contract. Both the employer and the trainee must sign the time and attendance records as certification that the time report is correct and that the trainee received the wages shown on the invoice.

3. If an OJT participant receives a salary increase during the period of the OJT enrollment, or if there is additional training required than was outlined in the original contract training description, then an OJT contract may be modified. In these cases, a revised contract must be developed using the same provisions as an original contract. The reason for the contract modification must be documented in the client’s IEP/ISS.

4. OJT employers must maintain and retain all financial, trainee attendance, progress, and any other documents related to WIA Title I OJT contracts. These records must be made available when deemed appropriate for review by the Service Provider, SNWIB, State, or Department of Labor for monitoring, participant complaints, audits and/or litigation. Records shall be kept until such action has been resolved.

5. No funds provided to employers for OJT or Customized Training can be used to directly or indirectly assist, promote or deter union organizing.

VI. GENERAL PROVISIONS FOR PROHIBITED OJT EMPLOYERS A. State Policy 1.14 stipulates that the process for review and approval of OJT contracts shall


ensure that contracts are not approved with employers who have exhibited patterns of failing to provide OJT participants with continued long-term employment as regular employees with wages, benefits and working conditions at the same level and to the same extent as similarly situated employees. The State defines long-term employment as six months or longer.

B. In order to facilitate a list of prohibited employers, the Service Provider must adhere to the following provisions:

1. All OJT employers are subject to evaluation for purposes of determining whether or not they met the terms and conditions of their agreements. Through a collective effort from ongoing monitoring, counselor communication, and participant input, the effectiveness of an OJT employer can be determined.

2. An employer may be identified as inappropriate for OJT contracts because the employer has had two or more previous OJT contracts and exhibited a pattern of failing to provide OJT participants continued long-term employment (defined as six months) as regular employees with wages and working conditions at the same level and to the same extent as similarly situated employees.

3. Any employers found to have violated any contract assurance, exhibited a lack of fiscal accountability, or failed to meet contract provisions will be placed on a “Prohibited Employers List”. The SNWIB must be informed, in writing, whenever a Service Provider has determined and documented such failures and determinations. Additionally, the SNWIB may identify circumstances where the employer’s actions are in noncompliance with established OJT regulations and procedures, and as such may result in the SNWIB placing the employer on the “Prohibited Employers List”.


WIA OJT EMPLOYER PRE-AWARD ASSESSMENT

Date: ______________

Employer/Contractor: ______________________________________________________

Address: ___________________________________ City: ________________________________

State: ______________ Zip: ________________

Date Est.: __________________________ Business License #: __________________________

Federal IEN #: __________________________

Prior performance/experience with training: ________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

Are you aware of the WIA required common measures? ___ Yes ___ No

Entered Employment

Employment Retention (minimum 90 days)

Average Wage (goal of $11-$14/hour)

Is your organization prepared to meet local WIA established performance standards? ___ Y ___ N

Is your physical environment in compliance with NRS, WIA, ADA, EEP and the Fair Labor Act of 1938 and all other Federal, State and Local regulations? ___ Y ___ N

Signature of Authorized Representative: ____________________________________________________

Signature of WIA Representative: _________________________________________________________


8


Southern Nevada Workforce Investment Board General Policies and Procedures

ELIGIBLE TRAINING PROVIDERS

EFFECTIVE DATE: February 10, 2010 NUMBER: 3.6r#1

Supercedes SNWIB General Policies and Procedures No. 3.6r dated 1-1-2008

AUTHORIZATION: SNWIB

BACKGROUND:The Workforce Investment Act stipulates that a list of Eligible Training Providers shall be developed and provided to participants eligible under the older youth, adult and dislocated worker programs as a tool for selection of training institutions. [Section 122(e), Section 134(d), §663.400, §663.420; State Policies 1.9, 1.10, 1.12, 1.13]

I. GENERAL PROVISIONS FOR STATE APPROVAL OF AN ELIGIBLE TRAINING PROVIDER

A. Eligible providers of training services are those entities eligible to receive WIA Title I funds to provide training services to adult, dislocated workers and older youth. The SNWIB, in partnership with the State, identifies training providers whose performance qualifies them to be placed on the Eligible Training Provider List (ETPL).

B. In order to provide training services, a provider must be:

1. Postsecondary educational institutions providing a program describes in WIA section 122(a)(2)(A)(ii);

2. Entities that carry out programs under the National Apprenticeship Act (29 U.S.C. 50 et seq);

3. Other public or private providers of a program of training services described in WIA section 122(a)(2)(C);

4. Local Boards, if they meet the conditions of WIA section 117(f)(1); and

5. Community-based organizations and other private organizations providing training under §663.430.

C. A “program of training services” is defined as:

1. A certificate, an associate degree, baccalaureate degree, or


2. The skills or competencies needed for a specific job or jobs, an occupation, occupational group, or generally, for many types of jobs or occupations, as recognized by employers and determined prior to training.

II. GENERAL PROVISIONS FOR DEVELOPMENT OF A STATE-WIDE ELIGIBLE TRAINING PROVIDER LISTA. The Nevada Department of Employment, Training and Rehabilitation (DETR)

has elected to administer a state-wide Eligible Training Providers List (ETPL).The Workforce Investment Support Services (WISS) division of DETR will perform approvals for vendors to be included on WISS’s ETPL. Vendors who have been approved to be included on this list will be approved to be WIA Training Providers for the State of Nevada and in some instances, the SNWIB. The SNWIB has developed in conjunction with the state, a local ETPL in which the vendors on the list have been approved by WISS but SNWIB WIA Service Providers are required to only use the SNWIB ETPL when providing their clients occupational skills training.

B. All prices submitted on the application must be adhered to. SNWIB service providers cannot contract for training at a cost higher than the prices indicated on the SNWIB ETPL. Discounts may be offered only to SNWIB at the vendor’s discretion. Price changes for approved courses must be submitted on an annual basis. The vendor must honor any prices in place prior to notification of the price increase and/or change. The SNWIB has established a dollar amount of each individual training which is not to exceed $10,000.00 and a duration for each individual training which shall not exceed six months. (Reference: §663.420). All exceptions to these caps of cost and duration of training will only be at the discretion of the board.

C. Initial approval from the SNWIB will require that the entire application package be submitted with appropriate documentation as required. The SNWIB will perform an initial review of the application package and advise the vendor if there are any discrepancies or missing documentation prior to submission to the State WISS office. Once the SNWIB has determined that the application package is complete, a copy will be forwarded to the local WISS representative for final approval.

D. Once approved, the WISS office will notify the SNWIB in writing. The SNWIB will then make a general announcement to the service providers of any additions/changes to the ETPL. The vendor will remain on the eligible training provider list for one year. There will be a subsequent re-enrollment eligibility query issued in the fall of each year to existing training providers. Only vendors responding to the subsequent eligibility request for information will remain on the ETPL for the following year. It is a SNWIB requirement that Training


3

Providers update applicable information in their application, courses offered and the training cost on an annual basis.

III. GENERAL PROVISIONS FOR INDIVIDUAL TRAINING ACCOUNTSA. WIA funding for training is limited to eligible participants after their enrollment

in WIA and are unable to obtain grant assistance from other courses to pay the costs of their training, and/or require assistance beyond that which may be available under grant assistance from other sources to pay the costs of such training which must be documented in the participant’s file. [§663.400]

B. Individual Training Accounts (ITA) are established on behalf of an eligible individuals to finance occupational skills training services. WIA Title I adults & dislocated workers and older youth shall select training services only from the list of SNWIB Eligible Training Providers who best meet their needs in consultation with their case manager. This training shall not be approved by a SNWIB service provider prior to an individual’s determination of eligibility. [§663.410]

C. Training shall be directly linked to occupations that are in demand in the localarea or in another area if the older youth, adult or dislocated worker are willing to relocate. The SNWIB shall approve training services for occupations they determine to have a high potential for sustained demand or growth in the local area. [Section 134(d)(4)(G)(iii), SNWIB Policy 5.2]

D. Procurement of training services shall be conducted at the service provider level, and the service provider shall be responsible for the training cost obligation.Eligible Training Providers must ensure that, prior to enrolling any student into training, the training institution obtain a written “voucher” verifying that the client has been approved for training, the dates of training, and the terms for payment The SNWIB will reimbursement service providers for their payment of SNWIB approved training based on the terms of their written voucher agreement with the training provider. The cost of an individual’s training cannot be paid with WIA funds if the individual is enrolled in the training prior to their enrollment in a SNWIB WIA funded program. No payment shall be made to training providers by SNWIB service providers without the participant’s attendance and status of their training documentation, commencing with the date of enrollment in training, in the participant’s file. Failure not to have this documentation in a participant’s file shall be cause for the SNWIB not to reimburse the service provider for the cost of the training.

E. Individual training accounts must only be provided to eligible individuals when they are unable to obtain grant assistance from other sources to pay the cost of

such training, including State funded training funds, Trade Adjustment Assistance and Federal Pell Grants established under title IV of the Higher Education Act of


1965, or require WIA assistance in addition to other sources of grant assistance, including Pell Grants (provisions relating to fund coordination are found at § 663.320 and WIA section 134(d)(4)(B)). Evidence of coordination and/or collaboration to leverage training cost with other agencies prior to expending WIA funds must be documented in a participant’s file.<

IV. GENERAL PROVISIONS FOR TERMINATION OF A TRAINING PROVIDERA. If the Southern Nevada Workforce Investment Board (SNWIB), working with

the State agency, determines that the eligible provider substantially violates any requirement under the Act, the State agency shall recommend eligibility of such provider to receive funds for the programs involved or take such other actions as the SNWIB determines appropriate. [§663.565 and Section 122]

B. Information used in determining termination of a Training Provider may be gathered from several sources:

1. Through details gathered in Monitoring Reports completed under the policies set forth in the SNWIB Monitoring Guide;

2. From performance information submitted by the SNWIB Service Providers under §663.540;

3. As a result of any information conveyed through client initiation or customer satisfaction surveys

4. Through subsequent eligibility determinations.

C. Enforcement of termination of an eligible training provider shall proceed as follows: Reference: §663.565(b) (1), (2), (3);

1. The SNWIB will submit a recommendation to the state agency to remove the provider from the list

2. The designated state agency, upon receipt of the information accompanying the recommendation from the SNWIB, may recommend removal of the provider from the state list:

a. If the agency determines the provider failed to meet the levels of

performance prescribed

b. If the provider has intentionally supplied inaccurate information or

c. If the provider has violated any provision of the Act or regulations.

D. The designated state agency shall determine what disciplinary action is most appropriate


for those eligible training providers found to be in violation of any requirement under the Act. It may be deemed that:

1. A terminated training provider will not be eligible to receive funds for any programs for a period of time, but not less than two (2) years. [Section 122 (f)(1) and [§663.565(b)(3)];

2. A terminated training provider may be liable for repayment of all funds received for the program during any period of noncompliance [§663.565(b)(3)];

3. Action may be taken for any clients active in training to continue receiving services from another service provider for the remainder of their training period.

E. Any eligible training provider found to be in violation of any requirement under the Act, for which disciplinary action has been determined to be appropriate, may appeal the decision in the following manner:

1. A training provider may appeal the action of the SNWIB by requesting an independent review.

a. Such a request must be in writing from the provider to the Governor within thirty (30) days of the date of denial and must include factors the provider deems necessary to be considered in the review.

b. Upon request by the Governor, the SNWIB will appoint an independent review committee composed of parties without interest in the outcome.

c. The committee will make a recommendation to the Governor regarding the appeal within sixty (60) days of beginning the review.

d. The Governor will issue a final decision on the appeal.


6BINDIVIDUAL TRAINING AUTHORIZATION

PROGRAM ELIGIBILITY: ADULT DISLOCATED WORKER YOUTH ARRA: U

U

CONTRACT #:

OCCUPATIONAL TITLE: OCCUPATIONAL CODE:

RECEIVES UPON COMPLETION: CERTIFICATE DIPLOMA OTHER: U

U

STUDENT RESPONSIBILITIES (failure to comply may result in termination of training. Client has read and clearly understands the terms of training with ABC, Inc. Failure to comply may result in termination of training and/or client will take full financial responsibility for training received): 1. I agree to apply for such financial aid as permitted by contract and to provide required information to the financial aid officer in a timely manner. I understand that the amount authorized by ABC, INC is subject to deduction of a grant(s), scholarship(s), and/or loan(s) (for programs eligible under federal financial aid assistance); 2. I agree to attend and actively participate in training and abide by school/ABC, INC training policies; 3. I hereby authorize the release of my Student Aid Report, attendance, and transcripts by the school directly to ABC, INC. 4. I agree to notify my ABC, INC Case Manager immediately if I am unable to attend/continue training for ANY reason. I further agree to return to ABC, INC all books, materials, equipment and uniforms purchased by ABC, INC on my behalf; 5. I agree to notify my ABC, INC Case Manager immediately upon employment and to comply with follow-up requirements; I also authorize the release of such employment information to the school and to ABC, INC.

0BStudent Signature 1BDate

This form authorizes FEDERAL/STATE funds to be used to provide training by the above named provider for the course listed above at the listed price. The training provider agrees to abide by all the terms and conditions. Half of training will be paid at the beginning of training and the 2nd half near or at the end of training with verification of attendance and/or successful completion. The training Institution will be responsible to forward reports of the trainee’s progress and attendance monthly. If training should be interrupted for any reason the training institution will notify ABC, Inc. immediately. In the event that the trainee does not finish training, the reimbursement will be: 75% class attendance-full amount of training will be paid, 50% class attendance-half of training amount will be paid, 25% class attendance-will be negotiated The signature below indicates acceptance of these conditions and the above named student.

2BABC, INC Authorized Agent 3BDate

4BTraining Provider Authorized Agent 5BDate

STUDENT NAME: SSN:

ADDRESS (Street): DOB:

ADDRESS (City State Zip): PHONE:

TRAINING PROGRAM:

PROVIDER NAME: PROVIDER ADDRESS: ADMIN. CONTACT: Fax: E-mail: FISCAL CONTACT: Phone: Fax: E-mail:

START DATE: END DATE: TOTAL HOURS: HOURS/WEEK: DAYS/WEEK: NO. OF WEEKS

TUITION (description): --- $ FEES (description): --- $ UNIFORM (description): --- $ BOOKS (description): --- $ OTHER (description): --- $ AID (grant, scholarship, loan): (LESS) $ - AID (grant, scholarship, loan): (LESS) $ -

TOTAL AID $ (ABC, Inc. Responsibility) TOTAL COST (MINUS AID) $


ABC, INC CASE MANAGER:

DATE:

Phone: E-mail: Comments:

REQUESTED BY:

REASON FOR REQUEST:

DATE

AUTHORIZED BY:

ADDITIONAL INFORMATION:

MAIL: ____________

PICK UP: __________

DEBRA COLLINS:

Heather DeSart:

CASE MANAGEMENT REQUEST FOR DISBURSEMENT CHECK

ID

IA


CLIENT TRANSFER REQUEST FORM

CLIENT INFORMATION

Client Name: _____________________________________ Date: _________________ Social Security Number: ____________________________ Phone #: ____________________

TRANSFER INFORMATION

Current Service Provider: ___________________________________________________________________ Name of Requested Service Provider: _________________________________________________________ Specific Reason for Transfer: ________________________________________________________________ ________________________________________________________________________________________ Client Signature: _____________________________________ Date: ___________ Current Service Provider Signature/Title: ______________________________________ Date: ___________ MIS Representative Signature: _________________________________ Date Received: ______________ *(MIS Department will notify requested Service Provider of availability of file within 3 working days)

Requested Service Provider Representative (print name):__________________________________________

*(Upon Receipt, the new service provider will have 2 working days to accept or decline the file)

If declined, give reason: ____________________________________________________________________ ________________________________________________________________________________________ Signature: ____________________________________ Date Received: _______________ * Note: Please refer to WC Policy 5.10 for complete instruction and timelines for file transfers. 09/10


Southern Nevada Workforce Investment BoardGeneral Policy & Procedure

CHANGE OF SERVICE PROVIDER


AUTHORIZATION: SNWIB Manager

BACKGROUND:The Workforce Investment Act (WIA) was signed into effect on August 7, 1998. The WIA establishes criteria for Federal job training programs, creates a comprehensive workforce investment system and establishes for each state a local workforce investment board. Sections 129 (c)(3)(A)(i) and 134 (d)(2)(B) of the WIA required that information be made available, through the One-Stop Delivery System, of the providers of services available under the Workforce Investment Act.

In some cases, clients may review the list of contracted service providers, and request a change from their current service provider to another service provider whom the client feels would be more suitable to their needs. Other situations may require the SNWIB to initiate client transfers.

I. JUSTIFICATION FOR CHANGE OF SERVICE PROVIDERA. Typically, there are three situations which initiate the transfer of clients from one service

provider to another:

1. Client requests transfer.2. SNWIB initiates transfer to ensure continuation of client services following the

exhaustion of service provider funding.3. SNWIB initiates transfer to ensure continuation of client services following the closeout

of service provider contract.

II. CLIENT REQUEST FOR CHANGE OF SERVICE PROVIDERIn order for a client to request a change of service provider, the following procedure will apply:

A. The client should contact the current service provider they would like their file transferred from. The current service provider needs to obtain a written statement from the client requesting the file transfer. This letter must include:

1. Client name2. Client Social Security Number3. Date of request4. Name of current Service Provider5. Name of new Service Provider6. Specific reason for the transfer


7. Client Contact Information (phone number preferred)8. Client signature

B. The current service provider must time and date stamp the client transfer request immediately upon receipt. The current service provider will then have two (2) working days to then forward the request to the MIS Department of SNWIB with a copy of the case manager file.

C. Upon receipt of the request and case file, the MIS Department will change the service provider code in the client tracking system. The MIS Department will have 3 working days from receipt of the file to complete the record change and contact the new service provider to advise them of the client’s registration status. Services can begin at this time.

D. The new service provider will have 3 working days from the date of notification by the MIS Department of file availability to retrieve the client file from the SNWIB.

E. Upon receipt, the new service provider shall review the file. If the new service provider finds reason not to accept the client, they must notify the SNWIB MIS Department in writing (to include justification for such refusal) within 2 working days. Non-notification to the SNWIB of refusal within 2 working days will automatically constitute file acceptance.

F. Should a client be denied their request for a change of service provider, the SNWIB will return the file to the original service provider within 2 working days, who will advise the client that their request for transfer will not be honored.

III. GENERAL PROVISIONS FOR SNWIB INITIATED CLIENT TRANSFERSA. In the situation where client files must be transferred due to a service provider’s inability to

provide services for reasons of funding exhaustion or contract close-out, the SNWIB will initiate the client transfer process (refer to SNWIB Policy 5.9, “Contract Close-out”).

B. The SNWIB MIS Department will coordinate with the current service provider to complete the client transfer. The current service provider must prepare a listing of files being transferred, to include status of outstanding financial obligations for services provided to the client.

C. Upon receipt, the SNWIB will have two weeks to determine the most appropriate service provider(s) to receive the file transfers, and contact the new service provider(s) to discuss the transfer and ensure that the new service provider has the capacity to continue services to these clients.

D. Upon receipt, the new service provider shall review the client file and attempt to contact the client. If the new service provider finds reason not to accept the client, they must notify theSNWIB MIS Department in writing (to include justification for such refusal). The deadline for advising the SNWIB of acceptance/refusal of client transfers will be negotiated between the SNWIB and the new service provider prior to the records being transferred. Requests for extension of this deadline shall be submitted to the SNWIB MIS Department, who will determine


if the extension is necessary and reasonable. Non-notification to the SNWIB of refusal within 5 working days will automatically constitute file acceptance.

IV. GENERAL PROVISIONS FOR FINANCIAL OBLIGATIONSEach service provider will be responsible for any financial obligations incurred while the client was receiving services from their agency. In the case where the service provider is no longer in business, funds must be returned to the SNWIB for redistribution to the new service provider in order to cover any outstanding obligations for client services.


Program Referral Form

Date:

Participant:______________________________________________________________NJCOS ID #:________________________________ WIA Service Provider: ________________________________________________________________________________________________ Date of WIA enrollment: _______________________________Employment Objective: __________________________________________ Training Requested: ___________________________________Training Provider Selected: _______________________________________ Estimated Training Start Date: __________________________Estimated Training End Date:_____________________________________ Training Cost: $_______________________________________*Estimated Amount allocated through WIA: $________________________ *It is recommended to make contact with JobConnect CEP rep to discuss training cost and schedule appointment Remaining Balance: $___________________________________To be paid by:__________________________________________________ WIA Staff (print): _____________________________________Phone #:________________________________________________________ WIA Staff Signature: __________________________________Participant Signature: ____________________________________________ Referred to JobConnect:

Maryland Parkway 3504 S Maryland Pkwy Las Vegas, NV 89169 (702) 486-0100

North Las Vegas 2827 Las Vegas Blvd N N Las Vegas, NV 89030 (702) 486-0200

Henderson 119 Water St. Henderson, NV 89015 (702) 486-0300

Additional Comments ____________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________

To be filled out by JobConnect Representative

Date:____________________

Date of CEP Enrollment/Assessment:______________________*Amount allocated through CEP: $________________________________ *It is recommended to make contact with WIA rep to discuss training cost and schedule appointment JobConnect Rep (Print):______________________________________Phone Number ____________________________________________ JobConnect Signature:_______________________________________ Participant Signature:______________________________________ Additional Comments ____________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________ **Assistance is contingent on program eligibility requirements and budget**


Program Referral Form

Date: Participant: ____________________________________________NJCOS ID #: _____________________________________________ Date of CEP Enrollment: _________________________________Employment Objective: ____________________________________ Training Requested: ____________________________________ Training Provider Selected: _________________________________ Estimated Training Start Date: ____________________________Estimated Training End Date: ______________________________ Training Cost: $________________________________________ *Amount allocated through JobConnect: ______________________ *It is recommended to make contact with WIA rep to discuss training cost and schedule appointment Remaining Balance: $____________________________________To be paid by:_____________________________________________ CEP Rep (print): _______________________________________Phone #___________________________________________________ CEP Rep Signature: _____________________________________JobConnect Office:________________________________________ Participant Signature: ___________________________________Referred to WIA Provider: (Name) __________________________ Additional Comments ________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________

To be filled out by WIA Service Provider (_________________________________________________)

Date:____________________

Date of WIA Enrollment:_________________________ *Amount allocated through WIA: $__________________________________ *It is recommended to make contact with JobConnect CEP rep to discuss training cost and schedule appointment WIA Staff (Print):____________________________________________Phone Number ______________________________________ WIA Staff Signature: _________________________________Participant Signature:_________________________________________ Additional Comments ________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________ ________________________________________________________________________________________________________________ **Assistance is contingent on program eligibility requirements and budget** ___________________________________________________________________________________

3405 S. Maryland Parkway ▪ Las Vegas, NV 89169 ▪ 702-486-0100 ▪ Fax 702-486-0118 2827 N. Las Vegas Blvd ▪ N. Las Vegas, NV 89030 ▪ 702-486-0200 ▪ Fax 702-486-0245

119 Water Street ▪ Henderson, NV 89105 ▪ 702-486-0300 ▪ Fax 702-486-0328

JIM GIBBONS Governor

LARRY J. MOSLEY Director

CYNTHIA A. JONES Administrator

EMPLOYMENT SECURITY DIVISION DETR

Nevada Department of Employment, Training and Rehabi l i tat ion


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Glossary of Terms, Acronyms and Defi nitionsLEGISLATIVE/GOVERNMENTSOUTHERN NEVADA WORKFORCE INVESTMENT

BOARD (SNWIB): A 37 member board representing Local Elected Offi cials, One Stop Partners, Community Based Organizations, Older Workers, Labor, Economic Development, Education, and Private Business. The SNWIB oversees funding and policy development under the WIA.

UNITED STATES DEPARTMENT OF LABOR (USDOL): The administrative department at the federal level responsible for the administration of WIA.

THE EMPLOYMENT AND TRAINING ADMINISTRATION (ETA): The division of the USDOL that administers WIA-funded programs.

WORKFORCE INVESTMENT ACT (WIA): The federal law that governs the public workforce development system in the United States. WIA was signed into law on August 7, 1998 by President Clinton. WIA reformed federal job training programs and created a new comprehensive workforce system. The reformed system is intended to be customer-focused, providing individuals, including youth, access to the tools needed for managing their careers and helping businesses fi nd skilled workers.

WORKFORCE INVESTMENT BOARD (WIB): A governing board, required under WIA legislation, made up of mandatory WIA partners, non-mandatory partners, and businesses. (See Southern Nevada Workforce Investment Board above).

WORKFORCE TERMSASSESSMENT: A review of educational skill levels, occupational

skills, prior work experience, employability, interests, aptitudes (including interest in non-traditional jobs), and supportive service needs. Where appropriate, recent assessments (within 1 year) could be used in lieu of additional assessments. The goal is to accurately evaluate the client in order to develop an appropriate service strategy to meet his individual needs.

ABUSE OR MISAPPLICATION OF FUNDS [§667.630 and SNWIB Policy Section 2.2]: Any intentional use of funds, assets or property not authorized or provided for in the grant, contract or agreement. This includes, but is not limited to, political patronage, use of participants for political activity, ineligible enrollees, confl ict of interest, unauthorized use of property, failure to report income from Federal funds, and the use of WIA funds for other than WIA purposes.

ACADEMIC CREDIT: Credit for education, training, or work experience applicable toward a secondary school diploma, a post-secondary degree, or an accredited certifi cate of completion, consistent with State law and regulations and the requirements of an accredited educational agency or institution in a State.

ACCRUED EXPENDITURES [SNWIB Policy Section 2.6 & 2.7]: Charges made to the WIA program. Expenditures are the sum of actual cash disbursements, the amount of indirect expense incurred, and the net increase (or decrease) in the amounts owed by the recipient for the goods and other property received, for service performed by employees, contractors, subgrantees, subcontractors,

and other payees, and other amounts becoming owed under programs for which no current services or performance are required, such as annuities, insurance claims, and other benefi t payments.

ACSI [TEGL 7-99]: The American Customer Satisfaction Index used by States to calculate their customer satisfaction performance measures. This is the most widely used index currently in practice and has been selected by USDOL to meet the customer satisfaction requirements of WIA.

ACTIVE STATUS [TEGL 7-99]: A participant is considered to be in active status during any time period prior to the expiration of all WIA-funded or non-WIA funded partner services. Participants who have a planned gap in service of greater than 90 days should not be considered as exited if the gap in service is due to a delay before the beginning of training or a health/medical condition that prevents an individual from participating in services.

ADMINISTRATIVE COSTS [SNWIB Policy 2.1]: All direct and indirect costs, including those of subrecipients and contractors, which are necessary to effectively manage the program. These costs include, but are not limited to: the salaries and fringe benefi ts of personnel engaged in executive, fi scal, data collection, personnel, legal, audit, procurement, monitoring, data processing, communications, maintenance and similar functions and related materials, supplies, equipment, offi ce space costs, and staff training.

ADULT [WIA Section 101(1) and SNWIB Policy 3.1]: An individual who is 18 years of age or older.

ADULT AVERAGE EARNINGS CHANGE IN SIX MONTHS - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those employed in the fi rst quarter after exit: Total post-program earnings (earnings in quarter 2 + quarter 3 after exit) minus pre-program earnings (earnings in quarter 2 + quarter 3 prior to registration) divided by the number of adults who exit during the quarter.

ADULT EMPLOYMENT AND CREDENTIAL RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of adults who received training services (regardless of completion status): Number of adults who were employed in the fi rst quarter after exit and received a credential by the end of the third quarter after exit, divided by the number of adults who exited services during the quarter (i.e. exiters who received training services).

ADULT EMPLOYMENT RETENTION RATE AT SIX MONTHS - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those adults who are employed in the fi rst quarter after exit: Number of adults who are employed in the third quarter after exit, divided by the number of adults who exit during the quarter.

ADULT ENTERED EMPLOYMENT RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those who are not employed at registration: Number of adults who have entered employment by the end of the fi rst quarter after exit, divided by the number of adults who exit during the quarter.

ADULT EDUCATION [WIA Section 203(1)]: Services or instruction below the postsecondary level for individuals --1. who have attained 16 years of age;2. who are not enrolled or required to be enrolled in secondary

school under State law; and 3. who--

(a) lack suffi cient mastery of basic educational skills to enable the individuals to function effectively in society;

(b) do not have a secondary school diploma or its recognized equivalent, and have not achieved an equivalent level of education; or

(c) are unable to speak, read, or write the English language.

ADULT EDUCATION AND LITERACY ACTIVITIES [WIA Sections 101 and 203]: Adult education assists adults to become literate and obtain the knowledge and skills necessary for employment and self-suffi ciency. This could include the completion of a secondary school education or training of adult parents to obtain the educational skills necessary to become full partners in the educational development of their children.

ADVANCED TRAINING [TEGL 7-99]: An occupational skills employment/training program, not funded under Title I of the WIA, which does not duplicate training received under Title I. Includes only training outside of the one-stop, WIA and partner, system, i.e., training following exit. (TEGL 7-99) (i.e., training following exit). (Please note: this term applies to the current WIA younger youth measures only, it does not apply to the common measures).

ADVANCED TRAINING/OCCUPATIONAL SKILLS TRAINING: To count as a placement for the Youth Common Measures, advanced training constitutes an organized program of study that provides specifi c vocational skills that lead to profi ciency in performing actual tasks and technical functions required by certain occupational fi elds at entry, intermediate, or advanced levels. Such training should: (1) be outcome-oriented and focused on a long-term goal as specifi ed in the Individual Service Strategy, (2) be long- term in nature and commence upon program exit rather than being short-term training that is part of services received while enrolled in ETA-funded youth programs, and (3) result in attainment of a certifi cate (as defi ned below under this attachment).

AFFECTED EMPLOYEES (WARN DEFINITION) [(20 CFR Part 639.3)(e)]: Employees who may reasonably be expected to experience an employment loss as a consequence of a proposed plant closing or mass layoff by their employer. This includes employees who will likely lose their jobs because of bumping rights or other factors, to the extent that such workers can be identifi ed at the time notice is required to be giv en. The term “affected employees” includes managerial and supervisory employees, but does not include busi ness partners. Consultant or contract employees who have a separate employment relationship with another employer and are paid by that other employer, or who are self-employed, are not “affected employees” of the business to which they are assigned. In addition, for purposes of determining whether coverage thresholds are met, either incumbent workers in jobs being eliminated or, if known 60 days in advance, the actual employees who suffer an employment loss may be counted.

AGREEMENT [§667.105]: An agreement describes the terms and conditions applicable to the award of WIA Title I funds that are awarded by grant, contract or cooperative agreement between the Grant Offi cer/Contracting Offi cer and the recipient.

ALLOWABLE COSTS [§667.200 et al]: Costs of establishing/maintaining accounting and other information system required for WIA program management as described in State Compliance Policy, Section 3.1.

ALTERNATIVE SCHOOL [WIA Section 129]: An alternative school program includes an alternative high school, an alternative course of study approved by the local educational agency, or a high school equivalency program. Such programs may be operated either within or outside of the local public school system, and can offer either a high school diploma or equivalency.

APPLICANT [§663.105]: Person(s) who seek WIA services and have registered methods that include electronic data transfer, personal interview, or an individual’s application.

APPLICANT SCREENING: System assisted screening to identify all job seekers who have certain defi ned characteristics, e.g. high school diploma. Applicant screening is completed electronically and can be done for all employers.

APPROPRIATE SECRETARY [WIA Section 501(a)]: The head of the Federal agency that exercises administrative authority over an activity or program described in subsection (b).

AREA VOCATIONAL EDUCATION SCHOOL [WIA Section 101]: Area Vocational education school has the meaning given the term in Section 521 of the Carl D. Perking Vocational and Applied Technology Education Act (20 U.S.C. 2471).

AREA OF SUBSTANTIAL UNEMPLOYMENT [WIA Section 127(2)(B)]: Any area of suffi cient size and scope to sustain a program of workforce investment activities carried out under this subtitle and that has an average rate of unemployment of at least 6.5 percent for the most recent 12 months, as determined by the Secretary. For purposes of this subparagraph, determinations of areas of substantial unemployment shall be made once each fi scal year.

AUDIT PROCESS [§667.200(b), §667.500(a)(2&3) and WIA State Compliance Policy Section 3.2]: All funds awarded under the WIA will be subject to audit no less than once each year. Each State Grantee and certain subrecipients are subject to this provision. Audit requirements are detailed in OMB Circular A-133.

AWARDS [§667.105(g) and WIA Section 171 or 172]: Funds in the form of grants, contracts or cooperative agreements made to eligible entities for programs or activities authorized for:1. Demonstrations2. Pilot;3. Multi-service;4. Research;5. Multi-State projects; and6. EvaluationsRefer to 667.105(g) for specifi cs on rules that apply to allocation, exceptions, and terminations of awards.

BARRIERS TO EMPLOYMENT: Any demonstrable characteristic(s) of an applicant that serves to limit, hinder, or prohibit that person’s opportunities for employment or promotion. Examples of barriers to employment are limited English language profi ciency, disabilities, substance abuse, homelessness, and basic skills defi ciencies.

BASIC LITERACY SKILLS DEFICIENT [WIA Section 101 and TEGL 7-99]: The individual computes or solves problems, reads, writes, or speaks English at or below the 8th grade level or

are one or more grade levels below the grade level appropriate to the individual’s age or is unable to compute or solve problems, read, write, or speak English at a level necessary to function on the job, in the individual’s family, or in society. In addition, States and local have the option of establishing their own defi nition, which must include the above language. Incases where States and/or locals establish such a defi nition, that defi nition will be used for basic literacy skills determination.

BASIC SKILLS DEFICIENT: The individual computes or solves problems, reads, writes, or speaks English at or below the eighth grade level or is unable to compute or solve problems, read, write, or speak English at a level necessary to function on the job, in the individual’s family, or in society. In addition, states and grantees have the option of establishing their own defi nition, which must include the above language. In cases where states or grantees establish such a defi nition, that defi nition will be used for basic skills determination.

BASIC SKILLS GOAL: A measurable increase in basic education skills including reading comprehension, math computation, writing, speaking, listening, problem solving, reasoning, and the capacity to use these skills. (Please note: this term applies to the current WIA statuatory youth measures only, it does not apply to the common measures).

BASIC SKILLS TRAINING [WIASRD]: Instruction normally conducted in an institutional setting and designed to upgrade basic skills and prepare the individual for further training, future employment, or retention in present employment. Includes remedial reading, writing, mathematics, literacy training, study skills, English for non-English speakers, bilingual training, GED preparation (including computer assisted instruction) and basic skills youth employment competency training, and school to post-secondary education transition training. Basic Skills Training is a direct training service for adults or youth.

BUSINESS ENTITY [WIA Section 333(1)]: A fi rm, corporation, association, partnership, consortium, joint venture, or other form of enterprise.

CARRY FORWARD FUNDS [WIA Section 667.160]: Unobligated balance of Title I funds not in excess of 20% of the total allocation may be carried over to the next year, but will be tracked separately by years of appropriation and identifi ed by cost category. However, additional administrative expenditures cannot be charged against any carryover funds, if the allowable percentage has already been spent.

CASE MANAGEMENT: A client-centered approach in the delivery of all encompassing, customized services. This is an activity used to document the general coordination of all other client services.

CASE MANAGEMENT [WIA Section 101(5)]: The provision of a client-centered approach in the delivery of services, designed to:1. Prepare and coordinate comprehensive employment plans,

such as service strategies, for participants to ensure access to the necessary workforce investment activities and supportive services, using, where feasible, computer-based technologies; and

2. Provide job and career counseling during program participation and after job placement.

CASH FORECASTS: A monthly forecast for all known and projected payments, as well as, the dates payments are to be paid. In accordance with the Cash Management Improvement Act of

1990, the State has the responsibility to request funds from the U.S. Treasury for immediate cash needs and to assure that the funds are not received by the Grantee until the day required.

CERTIFICATE: A certifi cate is awarded in recognition of an individual’s attainment of measurable technical or occupational skills necessary to gain employment or advance within an occupation. These technical or occupational skills are based on standards developed or endorsed by employers. Certifi cates awarded by workforce investment boards are not included in this defi nition. Work readiness certifi cates are also not included in this defi nition. A certifi cate is awarded in recognition of an individual’s attainment of technical or occupational skills by:1. A state educational agency or a state agency responsible for

administering vocational and technical education within a state.2. An institution of higher education described in Section 102

of the Higher Education Act (20 USC 1002) that is qualifi ed to participate in the student fi nancial assistance programs authorized by Title IV of that Act. This includes community colleges, proprietary schools, and all other institutions of higher education that are eligible to participate in federal student fi nancial aid programs.

3. A professional, industry, or employer organization (e.g., National Institute for Automotive Service Excellence certifi cation, National Institute for Metalworking Skills, Inc., Machining Level I credential) or a product manufacturer or developer (e.g., Microsoft Certifi ed Database Administrator, Certifi ed Novell Engineer, Sun Certifi ed Java Programmer) using a valid and reliable assessment of an individual’s knowledge, skills, and abilities.

4. A registered apprenticeship program.5. A public regulatory agency, upon an individual’s fulfi llment

of educational, work experience, or skill requirements that are legally necessary for an individual to use an occupational or professional title or to practice an occupation or profession (e.g., FAA aviation mechanic certifi cation, state certifi ed asbestos inspector).

6. A program that has been approved by the Department of Veterans Affairs to offer education benefi ts to veterans and other eligible persons.

7. Job Corps centers that issue certifi cates.8. Institutions of higher education which is formally controlled,

or has been formally sanctioned, or chartered, by the governing body of an Indian tribe or tribes.

CHIEF ELECTED OFFICIAL (CEO) [WIA Section 101(6)]: The chief elected executive offi cer of a unit of general local government in a local area; and in a case in which a local area includes more than one until of general local government, the chief elected offi cials may execute an agreement that specifi es their respective roles.

CHIEF ELECTED OFFICIAL AGREEMENT [WIA Section 117(c)(1)(B)(i)(I)]: This agreement shall include, at a minimum, the following:1. Roles and responsibilities of the CEO;2. Specifi c role and responsibilities of the LWIB and its’ members;3. Financial responsibility;4. Specifi c responsibilities regarding oversight of workforce

activities in the local area; and 5. Time frame of the agreement.

CITIZEN AND LEADERSHIP SERVICES [WIASRD]: Services intended to develop the potential of youth as citizens and leaders.

COLLABORATIVE: A mutually benefi cial and well defi ned relationship entered into by organizations to achieve common goals. The relationship includes a jointly developed structure and responsibility, mutual authority, and accountability for success and sharing of resources.

COMMISSION [WIA Section 333(2)]: The Twenty-First Century Workforce Commission established under Section 334.

COMMUNITY-BASED ORGANIZATIONS (CBO) [WIA Section 101.7]: Private nonprofi t organizations which are representative of communities or signifi cant segments of communities and has demonstrated expertise and effectiveness in the fi eld of workforce investment, e.g., Opportunities Industrialization Centers, the National Urban League, SER-Jobs for Progress, United Way of America, Mainstream, the National Puerto Rican Forum, National Council of La Raza, 70,001, Jobs for Youth, the Association of Farmworker Opportunity Programs, the Center for Employment Training, literacy organizations, agencies or organizations serving older individuals, organizations that provide service opportunities, youth corps programs, organizations operating career intern programs, neighborhood groups and organizations, community action agencies, community development corporations, vocational rehabilitation organizations, rehabilitation facilities (as defi ned in Section 7(10) of the Rehabilitation act of 1973), agencies serving youth, agencies serving individuals with disabilities, including disabled veterans, agencies serving displaced homemakers, union-related organizations and employer-related nonprofi t organizations), and organizations serving nonreservation Indians, as well as tribal governments and Native Alaskan groups.

COMPLAINANT [29 CRF Part 37 and WIA State Compliance Policy Section 4.3]: An individual who fi les the grievance or complaint.

CONCURRENT ENROLLMENT [§664.500]: Individuals who meet the respective eligibility requirements may participate in adult/dislocated worker and youth programs concurrently. Concurrent enrollment is allowable for youth served in programs under WIA Title I. Such individuals must be eligible under the youth or adult/dislocated worker eligibility criteria applicable to the services received. Local program operators may determine, for individuals in this age group, the appropriate level and balance of services under the youth, adult and dislocated worker or other services.

CONFLICT OF INTEREST [WIA Section 117(g)(1&2)]: A member of the local board may not vote on a matter under consideration that would provide direct fi nancial benefi t to that member or their immediate family. Each LWIB shall adopt in its bylaws confl ict of interest standards that meet the minimum standards set in Section 117, and shall apply to all board members (voting or non-voting).

CONSUMER REPORTS SYSTEM [§663.570]: Also referred to as performance information, is the method of informing the customers of the One-Stop delivery system about the performance of training providers in the local area, including overall performance, duration of training programs, performance information for specifi c customer groups and provider sites, etc.

CONTRACT CLOSE-OUT [29 CFR 95.71 and 97.50]: The USDOL requires that funds be tracked and reported by year of appropriation/allocation. Reports are cumulative and quarterly until all funds are expended within the time limits outlined in WIA State Compliance Policy 3.3 and 3.5.

CONTROLLED SUBSTANCE [WIA Section 152(c)(i)]: The term has the meaning given the term in section 102 of the Controlled Substance Act (21 U.S.C. 802).

CORE A UNIVERSAL SERVICES: Services that are self directed activities described as informational only, with no signifi cant staff involvement on an individual basis. Core A workshops require no followup activity between staff and the customer, and focus on group rather than individual instruction. There is no eligibility determination required. Among the types of Core A workshops provided at the One-Stop Career Center are those that teach general job search assistance techniques and employability skills such as resume writing, interviewing, and dressing for success. These workshops are meant to serve universal access customers. Registration into WIA is not required for participation.

CORE SERVICES (SELF-SERVICE/INFORMATIONAL) [§662.240, WIA Section 134(d)(2) and WIA State Compliance Policy Section 1.8]: Services available to individuals who are adults or dislocated workers through the one-stop delivery system which require minimal staff assistance, and shall, at a minimum, include--1. Determination of eligibility to receive assistance under Title IB2. Outreach, intake (which may include WPRS referrals) &

orientation to the One-Stop center3. Initial assessment of skill levels, aptitudes, abilities, & need for

supportive services4. Employment statistics information including job vacancy

listings, job skill requirements for job listings, & information on demand occupations

5. Performance information on eligible training providers6. Performance information on the local One-Stop Delivery system7. Information on supportive services and referral to supportive

services8. Information regarding fi ling for Unemployment compensation9. Assistance in establishing eligibility for welfare-to-work

activities and for other training and education programs10. Resource room usage11. Internet browsing (job, information and training searches)12. Internet accounts (Career Kit, Personnel Kit)13. Initial development of employment plan14. Talent referrals (informational, e.g., talent scouts, labor

exchange referrals of resumes without further screening)15. Workshops and job clubs

CORE B INTENSIVE SERVICES: Services provided to clients who have been determined eligible for WIA services and are registered into the grant funding source (Adult or Dislocated Worker) program. Individuals who receive Core B Intensive Services will be included in the WIA performance measures. Because of the increased level of accountability for the outcomes of these customers, it is required by the Workforce Partnership that each registered customer be assigned a Case Manager/Workforce Development Advisor. Assignment of a case manager is an Intensive Service. Therefore, locally, Core B and Intensive Services are combined and referred to as Core B Intensive Services.Examples of some specifi c Core B Intensive Services are documented job search, supportive services, short-term pre-vocational services, workforce preparation services, assessment, counseling, follow-up services, and referral to training services.

CORE SERVICES (STAFF ASSISTED) [§663.160, WIA Section 134(d)(2) and WIA State Compliance Policy Section 1.8]: Services available to individuals who are adults or dislocated workers through the one-stop delivery system which require substantial staff assistance. Individuals must complete registration requirements and be determined eligible to obtain WIA services prior to the provision of Core-Staff Assisted services. These services include:1. Staff assisted job search & placement assistance, including

career counseling2. Staff assisted job referrals (such as testing & background

checks)3. Staff assisted job development (working with employer &

jobseeker)4. Staff assisted workshops5. Staff assisted job clubs

CORRECTIONAL INSTITUTION [WIA Section 225(d)(2)]: The term means any:1. Prison;2. Jail;3. Reformatory;4. Work Farm;5. Detention center; or6. Halfway house, community-based rehabilitation center, or

any other similar institution designed for the confi nement or rehabilitation of criminal offenders.

CREDENTIAL: A nationally recognized degree or certifi cate or a state/locally recognized credential. Credentials will include, but are not limited to a high school diploma, GED, or other recognized equivalents; postsecondary degrees; or recognized skills standards and licensure or industry recognized certifi cates. Includes all State Education Agency recognized credentials.

CREDENTIAL: A nationally recognized degree or certifi cate or state/locally recognized credential. Credentials include, but are not limited to, a high school diploma, GED, or other recognized equivalents, post-secondary degrees/certifi cates, recognized skill standards, and licensure or industry-recognized certifi cates. States should include all state education agency recognized credentials. In addition, states should work with local workforce investment boards to encourage certifi cates to recognize successful completion of the training services listed above that are designed to equip individuals to enter or re-enter employment, retain employment, or advance into better employment. (Please note: this term applies to the current WIA statuatory adult, dislocated worker, and older youth measures only, it does not apply to the common measures).

CUMULATIVE PROGRAM AREA SCORE [TEGL 7-99, Attachment C]: The aggregate amount by which States exceed or fall below the negotiated performance levels in a particular program. (TEGL 7-99, Attachment C)

CUSTOMIZED TRAINING [WIA Section 101(8), §663.715 and §663.720]: Training: 1. Designed to meet the special requirements of an employer

(including a group of employers); 2. Is conducted with a commitment by the employer to employ an

individual on successful completion of the training; and 3. For which the employer pays for not less than 50 percent of the

cost of the training.

CUSTOMIZED RECRUITMENT: Staff assisted hiring events, held at the Career Center or employer sites, which are organized to attract and recruit qualifi ed job seekers for a specifi c employer’s job openings.

DATE OF DISLOCATION [TEGL 7-99]: The last day of employment at the dislocation job. If there is no date of dislocation, date of registration will be used instead.

DATE OF EXIT: Represents the last day on which the individual received a service funded by the program or a partner program (see defi nition of “exit”).

DATE OF PARTICIPATION: Represents the fi rst day, following a determination of eligibility (if required), that the individual begins receiving a service funded by the program (see defi nition of participant).

DEBARMENT AND SUSPENSION [§667.200 and WIA State Compliance Policy Section 5.1]: Executive Order 12549 extended the concepts of government-wide debarment, suspension and ineligibility of potential award recipients to include federal assistance programs.

DEMAND OCCUPATIONS [Section 134(d)(4)(A)(iii) , §663.310(c) and WIA State Compliance Policy Section 1.1]: Employment opportunities directly linked to the local area or another area in which a participant is willing to relocate.

DEPARTMENT OR USDOL [§660.300]: This means the U.S. Department of Labor, including its agencies and organizational units.

DEPENDENT CHILDREN [state interpretation]: Dependent Children are those living with the family at least 50% of the time with at least 50% of their expenses provided by the family during the past six months.

DESIGNATED REGION [§660.300]: This is a combination of local areas that are partly or completely in a single labor market area, economic development region, or other appropriate contiguous subarea of a State, that is designated by the State under WIA section 116(c), or a similar interstate region that is designated by two or more States under WIA section 116(c)(4).

DETR: State of Nevada, Department of Employment, Training and Rehabilitation.

DIPLOMA: The term diploma means any credential that the state education agency accepts as equivalent to a high school diploma. The term diploma also includes post-secondary degrees including Associate (AA and AS) and Bachelor Degrees (BA and BS).

DISABLED VETERAN [WIA Section 168 and WIASRD]: The individual is a veteran who is entitled to compensation for a disability under laws administered by the Department of Veterans’ Affairs, or who was discharged or released from active duty because of a service-connected disability.

DISADVANTAGED FARMWORKER [WIA Section 167(h)(1): A farmworker whose income, for 12 consecutive months out of the 24 months prior to application for the program involved, does not exceed the higher of --1. the poverty line (as defi ned in section 334(a)(2)(B)) for an

equivalent period; or2. 70 percent of the lower living standard income level, for an

equivalent period.

DISADVANTAGED ADULT [WIA Section 132(b)]: An adult who received an income, or is a member of a family that received a total family income, that, in relation to family size, does not exceed the higher of --1. the poverty line; or

2. 70 percent of the lower living standard income level.Special Rule -- the Secretary shall, as appropriate and to the extent practicable, exclude college students and members of the Armed Forces from the determination of the number of disadvantaged adults.

DISADVANTAGED YOUTH [WIA Section 127(2)(c)]: An individual who is age 16 through 21 who received an income, or is a member of a family that received a total family income, that, in relation to family size does not exceed the higher of --1. the poverty line; or2. 70 percent of the lower living standard income level.

DISCRIMINATORY ACTIONS [29 CFR Part 37 - §37.7 and WIA State Compliance Policy Section 4.3]: WIA prohibits actions that would differentiate against individuals with disabilities in compliance with the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973, as amended.

DISLOCATED WORKER [WIA Section 191(9) and WIA State Compliance Policy Sections 1.6 and WRIS]: 1. The Individual:

a. has been terminated or laid off, or has received a notice of termination or layoff, from employment; AND

b. is eligible for or has exhausted entitlement to unemployment compensation, or has been employed to a duration suffi cient to demonstrate attachment to the workforce, but is not eligible for unemployment compensation due to insuffi cient earnings or having performed services for an employer that were not covered under a State unemployment compensation law; AND

c. is unlikely to return to their previous industry or occupation.

NOTE: Individuals identifi ed by the Unemployment Insurance Claimant Profi ling and Reemployment System of 1994 as unemployment claimants who are likely to exhaust unemployment benefi ts are automatically eligible under this category of Dislocated Worker.2. The Individual:

a. has been terminated or laid off, or has received a notice of termination or layoff, from employment as a result of any permanent closure of, or any substantial layoff at, a plant, facility, or enterprise;

b. is employed at a facility at which the employer has made a general announcement that such facility will close within 180 days; or

c. for purposes of eligibility to receive services other than training services, intensive services, or supportive services, is employed at a facility at which the employer has made a general announcement that such facility will close.

3. The individual was self-employed (including employment as a farmer, a rancher, or a fi sherman) but is unemployed as a result of general economic conditions in the community in which the individual resides or because of natural disasters.

4. The individual is a displaced homemaker has been providing unpaid services to family members in the home, and who:

a. has been dependant on the income of another family member but is no longer supported by that income; and

b. is unemployed or underemployed and is experiencing diffi culty upgrading or obtaining employment.

DISLOCATED WORKER EARNINGS REPLACEMENT RATE IN SIX MONTHS - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those employed in the fi rst quarter after exit: Total post-program earnings (earnings in quarter 2 + quarter 3 after exit) divided by pre-dislocated earnings (earnings in quarter 2 + quarter 3 prior to dislocation date).

DISLOCATED WORKER EMPLOYMENT AND CREDENTIAL RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of dislocated workers who received training services (regardless of completion status): Number of dislocated workers who were employed in the fi rst quarter after exit and received a credential by the end of the third quarter after exit, divided by the number of dislocated workers who exited services during the quarter (i.e. exiters who received training services).

DISLOCATED WORKER EMPLOYMENT RETENTION RATE IN SIX MONTHS - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those who are employed in the fi rst quarter after exit: Number of dislocated workers who are employed in the third quarter after exit, divided by the number of dislocated workers who exit during the quarter (i.e. exiters who are employed in the 1st quarter after exit).

DISLOCATED WORKER ENTERED EMPLOYMENT RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Number of dislocated workers who have entered employment by the end of the fi rst quarter after exit, divided by the number of dislocated workers who exit during the quarter.

DISPLACED HOMEMAKER: Refer to “Dislocated Worker” (Category #4)

DROPOUT (SCHOOL) [§664.310 and WIA Section 101(39)]: An individual who is no longer attending any school and who has not received a secondary school diploma or its recognized equivalent. A youth attending an alternative school at the time of registration is not a dropout. An individual who is out-of school at the time of registration and subsequently placed in an alternative school, may be considered an out-of-school youth for the purposes of the 30 percent expenditure requirement for out-of-school youth [WIA Section 101(39)].

ECONOMIC DEVELOPMENT AGENCIES [WIA Section 101(11)]: Those agencies including local planning and zoning commissions or boards, community development agencies, and other local agencies and institutions responsible for regulating, promoting, or assisting in local economic development.

ECONOMICALLY DISADVANTAGED [WIASRD]: Refer to “Low Income”

EDUCATIONAL GAIN: At post-test, participant completes or advances one or more educational functioning levels from the starting level measured on entry into the program (pre-test).

EDUCATIONAL SERVICE AGENCY [WIA Section 203(3)]: A regional public multi service agency authorized by State statute to develop and manage a service or program, and to provide the service or program to a local educational agency.

EDUCATIONAL ACHIEVEMENT SERVICES [WIASRD]: Includes tutoring, study skills training, and instruction leading to completion of secondary school, including dropout prevention strategies; and alternative secondary school service.

ELIGIBLE AGENCY [WIA Section 203(4)]: The sole entity or agency in a State or an outlying area responsible for administering or supervising policy for adult education and literacy in the State or outlying area, respectively, consistent with the law of the State or outlying area, respectively.

ELIGIBLE MEMBERS OF LWIB [WIA Section 117 & §661.315]: Representatives in the local area who are from:1. The business community;2. Educational entities/agencies;3. Labor;4. Community Based Organizations (CBO);5. Economic Development; and 6. Other individuals or representative of other entities selected by

the Chief Elected Offi cial.

ELIGIBLE NON-CITIZEN [WIAL 3-99 and WIA State Compliance Policy Section 1.6]: Nationals of the United States, lawfully admitted permanent resident aliens, lawfully admitted refugees and parolees, and other individuals authorized by the U.S. Attorney General to work in the United States.

ELIGIBLE PROVIDER [WIA Sections 101(12) and 203(5)]: A provider who:1. is identifi ed in accordance with WIA Section 122(e)(3) for

training services;2. is identifi ed or awarded a contract as described WIA Section

134(d)(3)(B) for intensive services; 3. is awarded a grant or contract in accordance with WIA Section

123 for youth activities; or4. is a public or private entity selected to be responsible for such

activities, as a one-stop operator designated or certifi ed under WIA Section 121(d) for other workforce investment activities.

EMPLOYED AT THE DATE OF PARTICIPATION: An individual employed at the date of participation is one who:1. Did any work at all as a paid employee on the date participation

occurs (except the individual is not considered employed if: a) he/she has received a notice of termination of employment or the employer has issued a Worker Adjustment and Retraining Notifi cation (WARN) or other notice that the facility or enterprise will close, or b) he/she is a transitioning service member;

2. Did any work at all in his/her own business, profession, or farm;3. Worked 15 hours or more as un unpaid worker in an enterprise

operated by a member of the family; or4. Was not working, but has a job or business from which he/she

was temporarily absent because of illness, bad weather, vacation, labor-management dispute, or personal reasons, regardless of whether paid by the employer for time off, and regardless of whether seeking another job.

EMPLOYED AT REGISTRATION [TEGL 7-99]: An employed individual is one who, during the 7 consecutive days prior to registration, did any work at all as a paid employee, in his or her own business, profession or farm, worked 15 hours or more as an unpaid worker in an enterprise operated by a member of the family, or is one who was not working, but has a job or business from which (s)he was temporarily absent because of illness, bad weather, vacation, labor-management dispute, or personal reasons, whether or not paid by the employer for time-off, and whether or not seeking another job. The term “employed” includes members of the Armed Forces on active duty, who have not been discharged or separated; participants in registered apprenticeship programs; and self-employed individuals.

EMPLOYED IN THE QUARTER AFTER THE EXIT QUARTER: The individual is considered employed in a quarter after the exit quarter if wage records for that quarter show earnings greater than zero. When supplemental data sources are used, individuals should be counted as employed if, in the calendar quarter of measurement after the exit quarter, they did any work at all as paid employees (i.e., received at least some earnings), worked in their own business, profession, or worked on their own farm.

EMPLOYED IN THE SECOND OR THIRD QUARTER AFTER THE EXIT QUARTER: The individual is considered employed if wage records for the second or third quarter after exit show earnings greater than zero. Wage records will be the primary data source for tracking employment in the quarter after exit.When supplemental data sources are used, individuals should be

counted as employed if, in the second or third calendar quarter after exit, they did any work at all as paid employees, worked in their own business, profession, or worked on their own farm.

EMPLOYER SATISFACTION - CORE PERFORMANCE MEASURE - [TEGL 7-99]: The weighted average of employer rating son each of the three questions regarding overall satisfaction are reported on a 1-100 scale. The score is a weighted average, not a percentage.Questions:1. Utilizing a scale of 1 to 10 where “1” means “very dissatisfi ed”

and “10” means “very satisfi ed” what is your overall satisfaction with the service(s) provided from ______________________?

2. Considering all of the expectations you may have had about the services, to what extent have the services(s) met your expectations?

3. Now think of the ideal service(s) for people in your circumstances. How well do you think the service(s) you received compare with the ideal service(s)?

EMPLOYMENT AND TRAINING ACTIVITY [§660.300]: A workforce investment activity described in WIA Section 134 that is carried out for an adult or dislocated worker.

EMPLOYMENT SERVICES [Youth - WIASRD]: Preparation for and success in employment services include, but are not limited to: summer jobs, paid and unpaid work experiences, including internships and job shadowing; and occupational skills training.

EMPLOYMENT LOSS [WARN Defi nition 20 CFR Part 639.3(f)]:1. The term “employment loss” means

(a) an employment termination, other than a discharge for cause, voluntary departure, or retirement;

(b) a layoff exceeding 6 months; or (c) a reduction in hours of work of individual employees

of more than 50% during each month of any 6-month period.

2. Where a termination or a layoff is involved, an employment loss occurs upon the loss of full employment status.

3. Employees who are transferred to employer-sponsored programs in which they retain full pay, benefi ts and other employment entitlements do not suffer an employment loss.

4. An employee is not considered to have experienced an employment loss if the closing or layoff is the result of the relocation or consolidation of part or all of the employer’s business and, prior to the closing or layoff:

(a) The employer offers to transfer the employee to a different site of employment within a reasonable

commuting distance with no more than a 6-month break in employment; or

(b) The employer offers to transfer the employee to any other site of employment regardless of distance with no more than a 6-month break in employment, and the employee accepts within 30 days of the offer or of the closing or layoff, whichever is later.

EMPLOYMENT SKILLS TRAINING [§664.205 and WIA Section 101(13)]: Includes activities such as pre-employment work maturity training, and non-job-specifi c school-to-work/post-secondary programs (does not include job search assistance, basic readjustment services). Refer to Basic literacy skills defi ciency.

ENGLISH LITERACY PROGRAM [WIA Section 203(6)]: A program instruction designed to help individuals of limited English profi ciency achieve competence in the English language. [Also refer to “Reading Skills Grade Level”]

ENTERED EMPLOYMENT RATE (EER): The term used for a performance measure that calculates the percentage of clients who successful attain employment from WIA programs and services.

ENTITY [§662.220(a)]: One-Stop partner who is the grant recipient and responsible for administering the funds of the specifi ed program in the local area.

EQUAL EMPLOYMENT OPPORTUNITY DATA [§660.300]: Data on race and ethnicity, age, sex, and disability required by regulations implementing WIA Section 188 or WIA governing nondiscrimination.

EQUAL OPPORTUNITY OFFICER [29 CFR Part 37 §37.23 and WIA State Compliance Policy Section 4.1]: All recipients of WIA funds shall designate an Equal Opportunity Offi cer to ensure compliance with the nondiscrimination and equal opportunity provisions of WIA.

ESSENTIAL FUNCTIONS OF A POSITION: Are those functions that must be performed by an employee in the position with or without accommodation and which are not marginal.

ETA [§660.300]: The Employment and Training Administration of the USDOL.

EXCESS NUMBER [WIA Section 127(2)(D)]: With respect to the excess number of unemployed individuals within a State, the higher of:

1. THE NUMBER THAT REPRESENTS THE NUMBER OF UNEMPLOYED INDIVIDUALS IN EXCESS OF 4.5 PERCENT OF THE CIVILIAN LABOR FORCE IN THE STATE; OR

2. THE NUMBER THAT REPRESENTS THE NUMBER OF UNEMPLOYED INDIVIDUALS IN EXCESS OF 4.5 PERCENT OF THE CIVILIAN LABOR FORCE IN AREAS OF SUBSTANTIAL UNEMPLOYMENT IN SUCH STATE.

EXCLUDED PARTICIPANTS [TEGL 7-99]: Participants who exit from services because they are incarcerated, deceased or have a health/medical condition that prevents the individual from participating in services should be excluded from the measures. Additional exclusions may apply to certain measures.

EXIT: The term “program exit” means a participant does not receive a service funded by the program or funded by a partner program for 90 consecutive calendar days and is not scheduled for future services. (See Section 6. B. 2. of the TEGL for exceptions to the program exit defi nition).

EXITER [TEGL 7-99 and WIASRD]: A customer who has an inactivation or termination date within the quarter or who does not receive any WIA funded or non WIA funded partner services for 90 days and is not scheduled for future services except follow up.

EXIT QUARTER: Represents the calendar quarter in which the date of exit is recorded for the individual.

EX-OFFENDER [SNWIB Defi nition]: Refer to “Offender”

EXPECTED PERFORMANCE LEVEL [TEGL 7-99, ATTACHMENT C]: The target performance level a State offers as the fi rst step in the negotiation process.

FACILITY OR OPERATING UNIT: The term “facility” refers to a building or buildings, and the term “operating unit” refers to a product, task or specifi c work function within or across facilities at the single site. For workers whose primary duties require travel from point to point, e.g., railroad workers, bus drivers, salespersons, the facility or operating unit to which they are assigned as their home base will defi ne the unit in which they are covered for WARN purposes.

FAMILY [WIA Section 101(15)]: Persons related by blood, marriage, or decree of court who are living in a single residence, and are included in one or more of the following categories:1. A husband, wife and dependant children2. A parent or guardian and dependant children3. A husband and wife

a. “Dependant children” are those living with the family at least 50% of the time with at least 50% of their expenses provided by the family during the past six months.

b. Older persons living with blood relatives or in-laws are not included as part of the family for eligibility determination.

c. Living in a single residence with other family members includes dependants who have temporary or voluntary residence elsewhere (e.g. attending school or college, or visiting relatives). It does not include involuntary temporary residence elsewhere (e.g. incarceration, or placement as a result of a court order).

d. An individual with a disability may, for purposes of income eligibility determination, be considered to be an unrelated individual who is a family unit of one.

e. Per WISS, if an individual is living with a person who is related by blood (i.e. aunt, uncle, sister, brother, grandparent) and this person is providing support for the individual, then they are considered to be family, and should be included in the calculation of the individual’s family size and income.

f. Example #1: Individual has lived with his grandparents for the past 3 years, and those grandparents have been

providing support for the individual. They would be considered a family of 3, and the grandparent’s income would then also be calculated.

g. Example #2: Individual has just moved in with his aunt one week ago, and the parents had been providing support. The individual would then be considered a family of one, and only the individual’s income would be calculated. An explanation of this situation should be documented in the registration package

FAMILY INCOME [§663.600 and WIA Section 101(25)]: Family Income means “income” as defi ned by the Department of Health and Human Services in connection with the annual poverty guidelines. Family income includes total annual cash receipts before taxes from all sources, with the exceptions listed below:1. Included as Income:

a. Money wages and salaries before any deductionsb. Net receipts from non-farm self-employment (receipts

from a person’s won unincorporated business, professional enterprise, or partnership after deductions for business expense)

c. Net receipts from farm self-employment (receipts from a farm which one operates as an owner, renter, or sharecropper, after deductions for farm operating expenses)

d. Regular payments from social security, railroad retirement, strike benefi ts form union funds, worker’s compensation, veteran’s payments, and training stipends

e. Alimonyf. Military family allotments or other regular support

from an absent family member or someone not living in the household

g. Pensions whether private, government employee (including military retirement pay)

h. Regular insurance or annuity paymentsi. College or university grants, fellowships, and

assistantships (except those based on need)j. Dividends, interest, net rental income, net royalties,

periodic receipts from estates or trustsk. Net gambling or lottery winnings

2. Exclusions from Incomea. Unemployment compensationb. Child support payments, including Foster Care Child

paymentsc. Public assistance payments (including TANF, SSI,

RCA, and GA)d. Capital gainse. Any assets drawn down as withdrawals form a bank,

the sale of property, a house or a carf. Tax refunds, gifts, loans, lump-sum inheritances, one-

time insurance payments, or compensation for injuryg. Non-cash benefi ts such as employer paid fringe

benefi ts, food or housing received in lieu of wages, Medicare, Medicaid, Food Stamps, school meals, and housing assistance

h. Income earned while a VETERAN was on active military duty and certain other veterans’ benefi ts, i.e. compensation for a service-connected death, vocational rehabilitation and education assistance

i. Pell Grants, Federal Supplemental Educational Opportunity Grants and Federal Work Study, PLUS, Stafford and Perkins loans (like any other kind of loan, are debt and not income)

FIVE (5%) YOUTH [WIA Section 129(c)(5) , §664.220 and WIA State Compliance Policy Section 2.1]: Up to fi ve percent of youth participants served in a local area may be individuals who do not meet the income criteria provided they are within one or more of the following eligibility barriers:1. School dropout2. Is defi cient in basic skills3. Is one or more grade levels below the grade level appropriate to

the individual’s age;4. Is pregnant or parenting;5. Possesses one or more disabilities, including learning

disabilities;6. Is homeless or a runaway;7. Is an offender; or8. Faces serious barriers to employment. This item has been

defi ned as: a. A youth who is credit defi cient for their current grade;b. A youth who could not pass the profi ciency exam

(to include those youth who received a Certifi cate of Completion but not a High School Diploma); OR

c. A youth who received a referral from their school counselor.

FOLLOW-UP SERVICES [§664.450, §663.150]: Follow-up services must be made available to adult and dislocated workers for a period of up to 12 months from the date of exit. All youth participants MUST receive some form of follow-up services for a minimum duration of 12 months. The types of services provided and duration of services must be determined based on the needs of the individual.

FOOD STAMP RECIPIENT [WIA Section 101(25)(C) and WIA State Compliance Policy Section 1.7]: A member of a household that received (or has been determined within the 6-month period prior to the application for the program involved to be eligible to receive) food stamps pursuant to the Food Stamp Act of 1977.

FOSTER CHILD [WIA Section 101(39)]: A child on whose behalf State or local government payments are made.

FRAUD, MALFEASANCE, OR ABUSE [§667.630 and WIA State Compliance Policy Section 5.2]: Any deliberate action that is in violation of Federal statutes and regulations. This category includes, but is not limited to, bribery, forgery, extortion, embezzlement, theft of participant checks, kickbacks from participants, falsifying an application, payments to a contractor without expectation of receiving services, payments to ghost enrollees, and falsifying time cards.

FREELY ASSOCIATED STATES [WIA Section 132(b)(3)(a)]: Refers to the Republic of the Marshall Islands, the Federated States of Micronesia, and the Republic of Palau.

GOVERNOR [WIA Sections 101(16) and 203(8)]: The Chief Executive of a State.

GOVERNOR/SECRETARY AGREEMENT [§667.110]: A written agreement containing a statement assuring that the State will comply with:

- WIA and all applicable rules and regulations; and

- The Wagner-Peyser Act and all applicable rules and regulations.

This agreement may be modifi ed, revised or terminated at any time, upon agreement of both parties.

GRANT [§660.300]: An award of fi nancial assistance by the USDOL to an eligible recipient.

GRANT AGREEMENT [§667.105]: Agreement between the Grant Offi cer/Contracting Offi cer and the recipient. It describes the terms and conditions applicable to the award of WIA Title I funds.

GRANTEE [§660.300]: The (direct) recipient of grants funds from USDOL.

HEALTH AND SAFETY STANDARDS [§667.274]: Standards established under Federal and State law applicable to working conditions of employees are equally applicable to working condition of participants engaged in programs and activities under Title 1 of WIA.

HIGH SCHOOL DIPLOMA EQUIVALENT [TEGL 7-99]: A GED or High School equivalency diploma recognized by the State.

HOMELESS/RUNAWAY YOUTH [WIASRD]: A person 14-21 years of age who lacks a fi xed, regular, adequate nighttime residence; and any youth who has a primary nighttime residence that is a public or private operated shelter for temporary accommodation; an institution providing temporary residence for individuals intended to be institutionalized; or a public or private place not designed for or ordinarily used as a regular sleeping accommodation for human beings. Also includes Homeless youth. Note: does not include a person imprisoned or detained pursuant to an Act of Congress or State law.

NOTE: A regular sleeping accommodation for human beings excludes motels or camp grounds originally designed for temporary or short-term living accommodations.

INDIVIDUAL EMPLOYMENT PLAN (IEP): A plan developed with the client and his case manager that takes into account the client’s skills, abilities, interests, and aptitude to determine the course of action the client needs to follow to realize success in reaching his employment goals.

INDIVIDUAL EMPLOYMENT PLAN [§661.245]: An ongoing strategy jointly developed by the participant and the case manager that identifi es the participant’s employment goals, the appropriate achievement objectives, and the appropriate combination of services for the participant to achieve the employment goals.

INDIVIDUAL TRAINING ACCOUNTS (ITAS): Authorizations used by One Stop Career Center clients to purchase classroom training that will prepare them for employment in demand occupations in San Diego County.

INDIVIDUAL TRAINING ACCOUNT (ITA) [§663.410 AND WIA STATE COMPLIANCE POLICY SECTION 1.9]: An account established for eligible adults and dislocated workers to purchase training services.

INDIVIDUAL WITH A DISABILITY [WIA Sections 101(17) and 203(9)]: An individual with any disability as defi ned in WIA Section 3 of the American with Disabilities Act of 1990 (42 U.S.C. 12102)] For the purposes of WIA section 188, this term is defi ned at 29CFR 37.4.

INDIVIDUAL SERVICE STRATEGIES (ISS) [WIA Section 129(c)(1)(A) and §664.400 (a)(2)]: A system to identify and record the employment goal (including, in appropriate circumstances, nontraditional employment), appropriate achievement objectives, and appropriate services for participants taking into account the assessments conducted pursuant to objective assessment, except that a new service strategy for a participant is not required if the program determines it is appropriate to use a recent service strategy developed for the participant under another education or training program

INITIAL ASSESSMENT [§663.160]: An assessment to determine the individual’s skill level, aptitudes and supportive service needs.

IN-KIND CONTRIBUTION: Contributions of equipment, supplies, or other tangible resources, as distinguished from a cash contribution or monetary grant. Some businesses, individuals, or nonprofi t organizations may also donate the use of space or staff time as an in kind contribution. In-kind contributions are assessed at their current fair value, not the new retail value of the items in question.

IN-SCHOOL YOUTH [WIASRD]: A youth who is attending school (including elementary, intermediate, junior highs school, secondary or postsecondary, or alternative school or program whether full time or part time) or is between school terms and intends to return to school.

INSTITUTION OF HIGHER EDUCATION [WIA Section 203 (11)]: The term has the meaning defi ned in WIA Section 1201 of the Higher Education Act of 1965 (20 U.S.C. 1141).

INTENSIVE SERVICES [WIA Section 134(d)(3)(C)]: An individual must receive (at a minimum) at least one intensive service, such as development of an individual employment plan with a case manager or individual counseling and career planning, before the individual may receive training services. A determination of the need for intensive services must be documented in the participant’s case fi le. Intensive services are identifi ed as follows:1. Full development of individual employment plan to include

comprehensive & specialized assessment, such as diagnostic testing & interviewing.

2. Group Counseling3. Individual counseling & career planning4. Short-term pre-vocational services - includes development

of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct, to prepare individuals for unsubsidized employment or training.

5. Work Experience - planned structured learning experiences that take place in a workplace for a limited period of time. As stated in §663.200, work experiences may be paid or unpaid. Workplaces may be in the private, for-profi t; the non-profi t sector; or the public sector.

6. Internships7. Relocation Assistance8. Literacy activities related to basic workforce readiness

INTERNSHIPS [snwib defi nition]: A work study program which enriches the client’s academic knowledge, and offers work experience toward the client’s specifi c career goals.”

JOB CORPS [WIA Section 142(6)]: A national program of residential and nonresidential centers for economically disadvantaged young men and women in which enrollees will participate in intensive programs of education, vocational training, work experience, counseling and other activities.

JOB DEVELOPMENT: The development of openings for partic-ipants through direct telephone or personal contact with employers known to utilize the participant’s skills.

JOB FAIRS: An event for multiple businesses to showcase their career opportunities and job openings to local job seekers. Job fairs can serve multiple purposes and target job seekers throughout the county. Job fairs are defi ned as an employer service when they are focused on serving businesses. Participation in and service to the job seeker client, such as manning a booth at a Chamber Job Fair, is not considered a business service.

JOB PLACEMENT: Services provided to help a client obtain a specifi c placement in unsubsidized employment.

JOB PLACEMENT ASSISTANCE: Involves matching the participant’s skills and abilities to employer job requirements.

JOB POSTING: A tool employers use to market their current job openings. Most job postings include the name and contact number of the business, relevant information regarding the open position(s), and application requirements. Jobs may be posted electronically, on job boards, or broadcast via e-mail.

JOB SEARCH ASSISTANCE: The provision of instruction and support to give a client skills in acquiring full time employment. The services provided may include, but are not limited to:

• Resume writing• Interviewing skills• Labor market guidance• Telephone techniques• Information on job openings• Job acquisition strategies

JOB SEARCH ASSISTANCE: The provision of instruction and support to a participant to give the participant skills in acquiring full-time employment. The services provided may include, but are not limited to, resume writing, interviewing skills, labor market guidance, telephone techniques, information on job openings, and job acquisition strategies, as well as the provision of offi ce space and supplies for the job search.

LABOR-MANAGEMENT COMMITTEES [§665.310]: A committee comprised of representatives of the employer, the affected workers and the local community who may devise and oversee an implementation strategy that responds to the reemployment needs of the workers.

LABOR FEDERATION [§660.300]: An alliance of two or more organized labor unions for the purpose of mutual support and action.

LABOR FORCE STATUS [WIASRD]: At the point of registration, whether the individual is employed or not employed.

LABOR MARKET AREA [WIA Section 101 (18)]: An economically integrated geographic area within which an individual can reside and fi nd employment within a reasonable distance or can readily change employment without changing their place of residence. Such area shall be identifi ed in accordance with criteria used by the Bureau of Labor Statistics of the Department of Labor in defi ning such areas or similar criteria established by a Governor.

In Nevada, the Labor Market Areas shall be those established by the Offi ce of Management and Budget based upon the commuting patterns developed from the latest census. The specifi c Labor Market Areas established from the 1990 census are:

- Las Vegas Metropolitan Statistical Area encompassing Clark County, Nye County, and Mohave County Arizona.

- Reno Metropolitan Statistical Area encompassing Washoe County.

- Carson City Labor Market Area encompassing Carson City, Douglas County, Lyon County and Storey County.

- Elko Labor Market Area encompassing Elko and Eureka Counties.

- Other counties not enumerated in these areas are Individual County Labor Market Areas each encompassing the geographic area of the individual county.

LABOR ORGANIZATION [WIA Section 117(b)(2)(A)(iii)]: Organizations nominated by local labor federations to represent employees.

LAST EXPECTED SERVICE: Occurs when the participant completes the activities outlined in his or her service strategy or service plan and there are no additional services expected other than supportive or follow-up services. Last expected service may also occur in situations where the participant voluntarily or involuntarily discontinues his or her participation in services outlined in the service plan.

LAST EXPECTED SERVICE DATE: This date is used to determine when a customer becomes a part of the sampling frame for the customer satisfaction survey. In many instances, this date will be the same as the exit date. In situations where a case was ended, reopened within 90 days of the original closure date, and then ended again, the date used to determine inclusion in the sampling frame is the initial last expected service date. This date is also the date that triggers follow-up services as long as no additional services are provided (other than supportive or follow-up services) 90 days following this date.

LEADERSHIP DEVELOPMENT OPPORTUNITIES (YOUTH) [§667.420]: Leadership development opportunities may include the following: exposure to postsecondary educational opportunities; community and service learning projects; peer-entered activities, including peer mentoring and tutoring; organizational and team work training, including team leadership training; training in decision-making, including determining priorities; citizenship training, including life skills training such as parenting, work behavior training, and budgeting of resources; employability; and positive social behaviors. Positive social behaviors, often referred to as soft skills, are incorporated by many local programs as part of their menu of services which focus on area that may include, but are not limited to, the following: positive attitudinal development; self esteem building; cultural diversity training; and work simulation activities

LEAD (DESIGNATED) STATE AGENCY: Department of Employment, Training and Rehabilitation (DETR).

LIMITED ENGLISH LANGUAGE PROFICIENCY: The inability of an individual, whose native language is not English, to speak, read, write, or understand the English language.

LIMITED ENGLISH LANGUAGE PROFICIENCY [WIASRD]: Inability of an individual, whose native language is not English, to communicate in English, resulting in a barrier to employment.

LITERACY [WIA Section 203(12) and §660.300]: An individual’s ability to read, write, and speak English, compute, and solve problems, at levels of profi ciency necessary to function on the job, in the family of the individual, and in society.

LOCAL AREA [WIA Section 101(20)]/local workforce investment area [WIA Section 116(a) and §661.250]: Geographic areas within the state that have been designated by the Governor as local workforce investment areas.

LOCAL BOARD/ LOCAL BOARD FOR DESIGNATION REGION/LOCAL WORKFORCE INVESTMENT BOARD (LWIB) [WIA Section 101(20), WIA Section 116 (c)(5)(B), WIA Section 117(a) and (b), and §661.250]: A board established and certifi ed in each local area by the Governor to set policy for the portion of the statewide workforce investment system within the local area.

LOCAL EDUCATION AGENCY [WIA Sections 101(23) and 203(13)]: As defi ned in WIA Section 14101 of the Elementary and Secondary Education Act of 1965 (20 U.S.C. 8801).

LOCAL PERFORMANCE MEASURE [WIA Section 136(b) and(c)]: Core indicators of performance for employment and training activities authorized under WIA Section 134 (except for self-service and informational activities) and (for participants who are eligible youth age 19 through 21) for youth activities authorized under WIA Section 129.

LOCAL WORKFORCE INVESTMENT PLAN [WIA Section 118(a)]: A comprehensive 5-year local workforce investment plan following guidelines established by WIA and the Governor which is consistent with the State Plan.

LOWER LIVING STANDARD INCOME LEVEL [WIA Section 101(24)]: Income level (adjusted for regional, metropolitan, urban, and rural differences and family size) determined annually by the Secretary based on the most recent lower living family budget issued by the Secretary of Labor.

LOW-INCOME INDIVIDUAL [WIA Section 101(25)]: An individual who:1. receives, or is a member of a family which receives cash

payments under federal, state or local income-based public assistance program;

2. has, or is a member of a family which has, received a total family income for the six-month period prior to registration for the program involved (exclusive of unemployment compensation, child support payments, payments described in subparagraph (b) and old-age survivors insurance benefi ts) which, in relation to family size, was not in excess of the higher of: (1) the poverty level determined in accordance with criteria established by the Director of the Offi ce of Management and Budget, or (2) 70% of the Lower Living Standard Income Level (LLSIL);

3. a member of a household that is receiving (or has been determined within the 6 month period prior to the registration for the program involved to be eligible to receive) food stamps pursuant to the Food Stamp Act of 1977;

4. qualifi es as a homeless individual under subsections (a) and (c)

of section 103 of the Stewart B. McKinney Homeless Assistance Act;

5. is a foster child on behalf of whom state of local government payments are made; or

6. in cases permitted by regulations of the Secretary, is an individual with a disability whose own income meets the requirements of subparagraph (A) or (B), but who is a member of a family whose income does not meet such requirements.

MANAGEMENT INFORMATION SYSTEM [mis]: A system designed to gather and report program and fi scal information in such a way that managers and policy makers can monitor program status. The system may or may not utilize a computer and/or electronic media.

MASS LAYOFF (WARN DEFINITION) [(20 CFR Part 639.3)(c)]: A reduction in force which fi rst, is not the result of a plant closing; and second, re sults in an employment loss at the single site of employment during any 30 day period for:1. At least 33 percent of the employees, excluding part-time

employees; and2. At least 50 employees, excluding part-time employees.

Where 500 or more employees are affected, the 33% requirement does not apply, and notice is required if the other criteria are met. Plant closings, which can be triggered by the termination of a smaller number of workers than a mass layoff, involve the shutdown of one or more distinct units within a single site. A mass layoff involves employment loss, regardless or whether one of more units are shut down at the site.

MATCHING AND REFERRAL: Staff assisted matching and referral of qualifi ed applicants to specifi c job openings. Job matching and referral includes follow up to aid retention and improve the quality of future referrals.

MATH SKILLS GRADE LEVEL [wiasrd]: The grade level equivalent in math (also called quantitative or computational skills) at which the individual is functioning at program entry as determined by a generally accepted standardized test or a comparable score on a criterion-referenced test (administered within the last 12 months), or a school record of math skills level (determined within the last 12 months), or the raw score in math (computation) skills on a generally accepted standardized or criterion-referenced test.

Note: Grade levels below the 9th grade are considered “basic skills defi cient” in WIA.

MEMORANDUM OF UNDERSTANDING [§662.300 and WIA State Compliance Policy Section 1.5]: An agreement developed and executed between the Local Board, with the agreement of the chief elected offi cial and the One-Stop delivery system in the local area.

MIGRANT AND SEASONAL FARMWORKERS (MSFW) [WIA Section 167 and �669.110]: A farmworker whose occupation has been identifi ed by the Department for inclusion in the MSFW funded programs.

MILITARY SERVICE [TEGL 7-99]: Reporting for active duty.

NAFTA-TAA GRANTS [§665.300 & TEIN 46-93]: Special National Reserve Transitional Adjustment Assistance Grants as a result of the passage of the North American Free Trade Agreement

Implementation Act of 1993. to assist workers who become dislocated or whose hours of work and wages have been reduced as a result of trade with Mexico or Canada

NATIONAL RESERVE ACCOUNT (NRA) [WIA Section 173]: Special grants, e.g., National Emergency Grants, from the Secretary of Labor Reserve Account to assist States when the sources of additional funding are inadequate to cover the costs retraining or relocating dislocated workers.

NATIVE AMERICAN PROGRAMS [WIA Section 166]: National Programs which support employment and training activities for Indian, Alaska Native and native Hawaiian individuals.

NECESSARY AND REASONABLE COSTS: For the purposes of programs funded by WIA, costs that are necessary and that directly relate to carrying out the intent or purpose of the Act and are costs of services or activities of a nature that would benefi t the participant(s) or employee(s).

NEEDS RELATED PAYMENTS [§663.815 and WIA State Compliance Policy Section 1.15]: Recurring cash payments made to an eligible adult or dislocated worker to provide fi nancial assistance for the purpose of enabling individual to participate in training; they are one of the supportive services authorized by WIA Section 134(e)(3). State Compliance Policy Section 1.15 details eligibility criteria and Local Board responsibility for needs related payments.

NEPOTISM [Dictionary Defi nition, §667.200(a) and WIA State Compliance Policy Section 4.6]: Favoritism shown to a relative on the basis of relationship. State law on nepotism is the minimum standard (NRS 281.210). Refer to State Compliance Policy for further information.

NONDISCRIMINATION ASSURANCES [29 CFR Part 37 - §37.20 and WIA State Compliance Policy Section 4.1]: Any recipient of WIA funds shall provide a statement that the WIA funded program or activity is or will be conducted in compliance with the nondiscrimination and equal opportunity provisions of WIA and §37.20. Local Boards are required to submit their statement of compliance to the State with their Local Plan.

NONTRADITIONAL EMPLOYMENT: Employment in an occupation or fi eld of work for which individuals of that gender (both males and females) comprise less than 25% of the individuals employed in that occupation or fi eld of work.

NONTRADITIONAL EMPLOYMENT [WIA Section 101(26)]: Occupations or fi elds of work for which individuals from one gender comprise less than 25 percent of the individuals employed in such occupation or fi eld of work within the service delivery area.

NOT EMPLOYED: An individual who does not meet the defi nition of employed, or who although employed, has received a notice of termination of employment.

NOT EMPLOYED AT THE DATE OF PARTICIPATION: An individual is also considered not employed at the date of participation when he/she (a) did no work at all as a paid employee on the date participation occurs, (b) has received a notice of termination of employment or the employer has issued a WARN or other notice that the facility or enterprise will close, or (c) is a transitioning service member.

NOT EMPLOYED AT REGISTRATION [WIASRD]: An individual who does not meet the defi nition of employed. Refer to “Employed”.

NOTICE OF OBLIGATION [noo] [state interpretation]: A formal written notifi cation by the USDOL advising states of their funding allotments and amendments to funding.

NOTIFICATION: Means certifi ed mail, return receipt requested. In the event of returned undeliverable mail, a mailgram will be used for the second attempt of notifi cation.

OBLIGATIONS: The amounts of orders placed, contracts and subgrants awarded, goods and services received, and similar transactions during a funding period that will require payment by the recipient or subrecipient during the same or a future period. For the purposes of reallottment process described at 20 CFR 667.150, the Secretary also treats as State obligations any amounts allocated by the State under WIA Sections 128(b) and 133(b) to a single area State or to a balance of State local area administered by a unit of the State government, and inter-agency transfers and other actions treated by the State as encumbrances against amounts reserved by the State under WIA Sections 128(a) and 133(a) for Statewide workforce investment activities.

OBJECTIVE ASSESSMENT [WIA Section 129(c)(1)(A)]: An assessment of the academic levels, skill levels and service needs of each participant, to include a review of basic skills, occupational skills, prior work experience, employability, interests, aptitudes (including interests and aptitudes for nontraditional jobs), and supportive service needs, except that a new assessment of a participant is not required if the provider carrying out the program determines it is appropriate to use a recent assessment of the participant conducted pursuant to another education or training program.

OCCUPATIONAL SKILLS TRAINING: Skill training for a specifi c occupation.

OCCUPATIONAL SKILLS GOAL: A measurable increase in primary occupational skills encompassing the profi ciency to perform actual tasks and technical functions required by certain occupational fi elds at entry, intermediate or advanced levels. Secondary occupational skills entail familiarity with and use of set-up procedures, safety measures, work-related terminology, record keeping and paperwork formats, tools, equipment and materials, and breakdown and clean-up routines. (Please note: this term applies to the current WIA statuatory youth measures only, it does not apply to the common measures).Secondary occupational skills entail familiarity with and use of set-up procedures, safety measures, work-related terminology, record keeping and paperwork formats, tools, equipment and materials and breakdown and clean-up routines.

OCCUPATIONAL SKILLS TRAINING [WIASRD]: Programs that combine workplace training with related instruction, which may include cooperative education programs; training for nontraditional employment; training programs operated by the private sector; skill upgrading and retraining; entrepreneurial training; job readiness training; and customized training conducted with a commitment by an employer or group of employers to employ an individual upon successful completion of the training.

OFFENDER [WIA Section 101(28]: Any adult or youth who is or has been subject to any stage of the criminal justice process for whom services under this Act may be benefi cial or who requires assistance in overcoming artifi cial barriers to employment resulting from a record of arrest or conviction.

OLDER INDIVIDUAL [WIA Section 101(28)]: An individual who is 55 years of age or older.

OLDER YOUTH (19-21) ENTERED EMPLOYMENT RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those not employed at registration and who not move on to post-secondary education or advanced training in the fi rst quarter after exit: Number of older youth who have entered employment by the end of the fi rst quarter after exit, divided by the number of older youth who exit during the quarter.

OLDER YOUTH (19-21) EMPLOYMENT RETENTION RATE AT SIX MONTHS - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those not employed in the fi rst quarter after exit and who not move on to post-secondary education or advanced training in the third quarter after exit: Number of older youth who are employed in third quarter after exit, divided by the number of older youth who exit during the quarter.

OLDER YOUTH (19-21) AVERAGE EARNINGS CHANGE IN SIX MONTHS - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those not employed in the fi rst quarter after exit and who not move on to post-secondary education or advanced training in the third quarter after exit: Total post program earnings (earnings in quarter 2 and quarter 3 after exit) minus pre-pre-program earnings (earnings in quarter 2 and quarter 3 prior to registration) divided by the number of older youth who exit during the quarter.

OLDER YOUTH (19-21) CREDENTIAL RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Number of older youth who are in employment, post-secondary education or advanced training in the fi rst quarter after exit and received a credential by the end of the third quarter after exit, divided by the number of older youth who exit during the quarter.

ONE STOP DELIVERY SYSTEM [WIA Section 121(e) and §662.100]: A system under which entities responsible for administering separate workforce investment, educational and other human resource programs and funding streams (referred to as One-Stop Partners) collaborate to create a seamless system of service delivery that will enhance access to the programs’ services and improve long-term employment outcomes for individuals receiving assistance.

ONE STOP OPERATING SYSTEM [OSOS]: Is an automated system designed to capture data required by the WIA for reporting. Provides self-service options wherever possible and includes the following:1. self-service and staff-assisted modes of operation;2. integration with existing state systems to maximize the “One-

stop” experience;3. planning and tracking capabilities based on a customer’s needs.

ONE STOP OPERATOR [WIA Sections 101(29), 121(d) and §662.400]: Is the entity that performs the role described in the agreement between the Local Board and the One-Stop Operator. The Operator may be a single entity or a consortium of entities and may operate one or more One-Stop center. In addition, there may be more than one One-Stop operator in a local area.

ONE STOP PARTNERS [WIA Sections 101(30), 121(b)(1) and 662.200]: The required partners are:WIA Title I Programs – Serving adults, dislocated workers, and youth.

Adult Education [WIA Section 203(1)] - Services or instruction below the postsecondary level for individuals:1. who have attained 16 years of age;2. who are not enrolled or required to be enrolled in secondary

school under State law; and3. who:

(a) lack suffi cient mastery of basic educational skills to enable the individuals to function effectively in society;

(b) do not have a secondary school diploma or its recognized equivalent, and have not achieved an equivalent level of education; or

(c) are unable to speak, read, or write the English language.

Job Corps [WIA Section 12(6)] - A national program of residential and nonresidential centers for economically disadvantaged young men and women in which enrollees will participate in intensive programs of education, vocational training, work experience, counseling and other activities.

Migrant & Seasonal Farmworker Programs [WIA Section 167 and §669.110]: A farmworker whose occupation has been identifi ed by DOL for inclusion in the MSFW funded program.

Native American Programs [WIA Section 166]: National programs which support employment and training activities for Indian, Alaska Native and native Hawaiian individuals.

Veteran’s Programs [WIA Section 168]: Yes, Labor Exchange - Services provided by DVOP/LVERYes, VWIP - Services provided by Veterans’ Workforce

Investment ProgramsTAA (Trade Adjustment Act): A federal entitlement program

established under the Trade Act of 1974, as amended. The TAA Program provides aid to workers who lose their jobs or whose hours of work and wages are reduced as a result of increased imports.

NAFTA (North American Free Trade Agreement): Special National Reserve Transitional Adjustment Assistance Grants as a result of the passage of the NAFTA Implementation Act of 1993 to assist workers who become dislocated or whose hours of work and wages have been reduced as a result with Mexico or Canada.

Vocational Education [WIA Section 101(50)]: Organized education programs as described in the Carl D. Perkins Voc. and Applied Tech. Ed. Act.

Vocational Rehabilitation [WIA title IV]: Educational programs designed for individuals with disabilities.

Wagner Peyser [WIA title III]: Legislation that established a feral program of free employment offi ces and provided for a nationwide framework for public employment efforts.

Welfare-to-Work: A national program designed to transition TANF recipients and non-custodial parents from welfare dependency to self-suffi ciency.

E & T CSBG: Employment and training programs carried out under The Community Services Block Grant Act.

E & T HUD: Employment and Training Programs carried out by The Department of Housing and Urban Development.

TITLE V Older Americans: Title V activities authorized under the Older Americans Act of 1965.

ON-THE-JOB TRAINING (OJT): Training by an employer that is provided to WIA participants while they are engaged in productive work and earning a wage in a job that:

• Provides knowledge or skills essential to the full and adequate performance of the job; and

• Provides WIA funded reimbursement to the employer of up to fi fty percent (50%) of the wage rate of the participant, for the

extraordinary costs of providing the training and additional supervision related to the training; and

• Is limited in duration as appropriate to the occupation for which the participant is being trained, taking into account the content of the training, the prior work experience of the participant, and the IEP of the participant as appropriate.

ON-THE-JOB TRAINING (OJT) [WIA Section 101(31)WIASRD]: Training by an employer that is provided to a paid participant while engaged in productive work in a job that:1. provides knowledge or skills essential to the full and adequate

performance of the job:2. provides reimbursement to the employer of up to 50 percent of

the wage rate of the participant, for the extraordinary costs of providing the training and additional supervision related to the training; and

3. is limited in duration appropriate to the occupation for which the participant is being trained, taking into account the content of the training, the prior work experience of the participant and the service strategy of the participant, as appropriate.

ORIENTATION: A meeting with interested members to provide information on the full services and policies that are available through the One Stop Career Center Network and contracted programs

OUT-OF-SCHOOL YOUTH: An eligible youth who is a school dropout, or who has received a secondary school diploma or its equivalent but, is basic skills defi cient, unemployed, or underemployed (WIA section 101(33)). For reporting purposes, this term includes all youth except: (i) those who are attending any school and have not received a secondary school diploma or its recognized equivalent, or (ii) those who are attending post-secondary school and are not basic skills defi cient.

OUTREACH: Activities involving the collection, publication and dissemination of information on program services directed toward economically disadvantaged and other individuals eligible to receive WIA service.

OVERSIGHT [§667.400]: As used in the Act with regard to the State Workforce Investment Board oversight means reviewing, monitoring, and evaluating.

PARTICIPANT: A participant is an individual who is determined eligible to participate in the program and receives a service funded by the program in either a physical location (One-Stop Career Center or affi liate site) or remotely through electronic technologies.

PARTICIPANT CARRIED OVER: A participant for whom there was an active participant record or fi le at the end of the previous program year.

PARTICIPANT SATISFACTION - CORE PERFORMANCE MEASURE [TEGL 7-99]: The weighted average of participant ratings on the three questions listed below regarding overall satisfaction which are reported on a 1-100 point scale; a weighted average, not a percentage.Questions: 1. What is your overall satisfaction with the services provided from

_____________?2. Considering all of the expectations you may have had about the

services, to what extent have the services met your expectations? 3. Now think of the ideal program for people in your

circumstances. How well do you think the services you received compare with the ideal set of services?

PARTICIPATION QUARTER: Represents the calendar quarter in which the date of participation is recorded for the individual.

PARTNER PROGRAM PARTICIPATION : Participation by a WIA Title I adult, dislocated worker, or youth client in any of the programs offered by the required One-Stop Partners.

PART-TIME EMPLOYEE [warn defi nition - 20 CFR Part 639.3(h)]: The term “part-time employee” means an employee who is employed for an average of fewer than 20 hours per week or who has been employed for fewer than 6 of the 12 months preceding the date on which notice is required, including workers who work full-time. This term includes workers who would traditionally be understood as short-term, “seasonal” employees. The period to be used for calculating whether a worker has worked “an average of fewer than 20 hours per week” is the shorter of the actual time the worker has been employed or the most recent 90 days.

PERFORMANCE AND COST INFORMATION [WIA Section 122(d) and §663.540]: Information submitted annually by eligible providers of training regarding program costs, program completion rates, wages at placement, placement rate, etc. [refer to WIA Section 122(d) and WIA State Compliance Policy Section 5.5 for additional information].

PERFORMANCE MEASURES (INDICATORS) [§661.100]: The USDOL has established seventeen indicators/measures of performance, eight adult/dislocated worker, seven youth and two customer satisfaction, which all states must negotiate with USDOL on the expected levels of performance. In addition, the Governor may add additional indicators/measures. These indicators/ measures apply to the State and Local areas. Measures listed below are defi ned within this glossary. [Refer to State WIA Policy 1.16 for additional information]Adult:

- Entry into Unsubsidized Employment- Retention Rate after Six Months- Earnings Gain after Six Months- Employment and Credential Attainment Rate

Dislocated Worker:- Entry into Unsubsidized Employment- Retention Rate after Six Months- Earnings Replacement Rate after Six Months- Employment and Credential Attainment Rate

Older Youth- Entered Employment Rate- Retention Rate after Six Months- Earnings Gain after Six Months- Credential Attainment Rate

Younger Youth- Attainment of Basic/Work Readiness/Occupational Skills- Attainment of Secondary School Diploma or Equivalent- Placement and Retention in Training, Post-Secondary

education, etc.Customer Satisfaction

- Participant and Employer

PERFORMANCE PROGRESS REPORTS [§666.205]: Refer to WIA State Compliance Policy Section 5.5 for report requirements.

PERFORMANCE STANDARDS [WIA Section 106(a)]: The USDOL has established national guidelines on performance and will negotiate with each State on these standards or expected levels of performance on the seventeen indicators/measures of performance and in turn the State will negotiate with the Local Boards.

PERIOD OF AVAILABILITY [§667.107 and WIA State Compliance Policy Section 3.2]: Grant funds expended by States for any program year are available for expenditure by the State for that program year and the two succeeding program years; funds expended by local areas are available for expenditure only during that program year and the succeeding program year.

PHYSICAL LOCATION: A physical location means a designated One-Stop Career Center, an affi liated One-Stop partner site, including a technologically linked access point, where services and activities funded by the program are available, or other specialized centers and sites designed to address special customer needs, such as company work sites for dislocated workers.

PLACEMENT: The hiring of a participant into permanent unsubsidized employ ment, to the extent practicable, in occupational areas related to the training provided to the participant.

PLANT CLOSING [WARN Defi nition - 20 CFR Part 639.3(b)]: The permanent or temporary shutdown of a “single site of employment”, or one or more “facilities or operating units” within a single site of employment, if the shutdown results in an “employment loss” during any 30-day period at the single site of employment for 50 or more employees, excluding any part-time employees. An employment action that results in the effective cessation of production or the work performed by a unit, even if a few employees remain, is a shutdown. A “temporary shutdown” triggers the notice requirement only if there are a suffi cient number of terminations, layoffs exceeding 6 months, or reductions in hours of work as specifi ed under the defi nition of “employment loss”.

POINT OF EXIT [TEGL 7-99]: Refer to “Exit”.

POINT OF REGISTRATION [TEGL 7-99 and WIA State Compliance Policy Section 1.6]: The point of registration determines who is counted in the measures and who is excluded from the measures. All youth who receive services will be registered for services and counted in the measures; for adults and dislocated workers the point of registration will be determined by services being provided beyond self-service and informational. Two main factors to consider are a) level of staff involvement with the customer; and b)purpose of the service.

POSITIVE SOCIAL BEHAVIORS [WIA Section 129 (c) and §664.430]: Often referred to as soft skills and may include, but are not limited to, the following:1. positive attitudinal development;2. self esteem building;3. cultural diversity training; and4. work simulation activities

POST HIGH SCHOOL ATTENDEE [WIASRD]: The individual is a high school graduate (or equivalent) and is attending a post-secondary, vocational, technical or academic school (whether full or part time), or is between school terms and intends to return to school.

POST PROGRAM EARNINGS [TEGL 8-99]: Total earnings in Quarter 2 and Quarter 3 after exit.

POST-SECONDARY EDUCATION: A program at an accredited degree-granting institution that leads to an academic degree (e.g., A.A., A.S., B.A., B.S.). Programs offered by degree-granting institutions that do not lead to an academic degree (e.g., certifi cate programs) do not count as a placement in post-secondary education, but may count as a placement in “advanced training/occupational skills training.”

POST-TEST: A test administered to a participant at regular intervals during the program.

POSTSECONDARY EDUCATIONAL INSTITUTION [WIA Sections 101 (35) and 203(15)]: An institution of higher education as that term is defi ned in WIA Section 481(a)(1) of the Higher Education Act of 1965.

POVERTY LINE [WIA Section 101 (36)]: The poverty line, as defi ned by the Offi ce of Management and Budget, will be revised annually and the lead State agency will issue guidance to the Local Boards.

PRE-DISLOCATION EARNINGS [TEGL 8-99]: Earnings in Quarter 2 and Quarter 3 prior to dislocation

PREGNANT OR PARENTING YOUTH [WIASRD]: An individual who is under 22 and who is pregnant, or a youth (male or female) who is providing custodial care for one or more dependents under age 18.

PRE-TEST: A test used to assess a participant’s basic literacy skills, which is administered to a participant up to six months prior to the date of participation, if such pre-test scores are available, or within 60 days following the date of participation.

PRIORITY OF SERVICES [§663.600 and WIA State Compliance Policy Section 1.7]: Individuals who are recipients of public assistance or are low-income individuals, must receive priority for adult intensive and training services when the Local Boards determine that funds allocated to a local area for adult employment and training activities are limited.

PRIVATE SECTOR [WIA Section 111(b)]: Persons who are owners of businesses, chief executives or operating offi cers of businesses and other business executives or employers with optimum policy-making or hiring authority.

PROFILING [WIASRD]: A UI claimant who has been referred to WIA reemployment services by the Worker Profi ling and Reemployment Services (WPRS) system.

PROGRAM INCOME [§667.200]: Any excess of net revenue over costs incurred for services provided by a governmental or non-profi t entity.

PROGRAM OF TRAINING SERVICES [§663.508]:1. one or more courses or classes that, upon successful completion,

leads to:a. a certifi cate, an associate degree, or baccalaureate

degree, orb. a competency or skill recognized by employers, or

2. a training regimen that provides individuals with additional skills or competencies generally recognized by employers

PROGRAM YEAR (PY): Twelve month period for program operation, beginning on July 1 of one year and ending on June 30 of the succeeding year. The number used to refer to the program year is the calendar year in which it starts, e.g., the program year beginning July 1, 2000 will be referred to as program year 2000.

PUBLIC ANNOUNCEMENT [WIA Section 101(9)]: A written announcement (newsletter, newspaper or employee notifi cation) quoting the employer that indicates a date for a “planned” closure of the facility.

PUBLIC ASSISTANCE [WIA Section 101( 37)]: Federal, State, or local government cash payments for which eligibility is determined by a needs or income test.

PUBLIC ASSISTANCE RECIPIENT [WIASRD]: Temporary Assistance for Needy Families (TANF) General assistance (State/local government);Refugee Cash Assistance (RCA);Supplemental Security Income (SSI Title XVI); andWhen not used for eligibility determination, self-reported information will be accepted. Foster child payments are not to be included.

QUALIFIED APPRENTICESHIP: A program approved and recorded by the ETA Bureau of Apprenticeship and Training or by a recognized state apprenticeship agency or council. Approval is by certifi ed registration or other appropriate written credential.

QUALIFIED INDIVIDUAL WITH A DISABILITY: Is an individual with a disability who meets the skill, experience, education, and other job related requirements of a position held or desired, and who, with or without reasonable accommodation, can perform the essential functions of the job.

QUARTERLY WAGE RECORD INFORMATION [§666.150 and WIA Section 136(f)(2)]: Information regarding wages paid to an individual, the social security account number of the individual and the name, address and State and when known the Federal employer identifi cation number of the employer paying the wages to the individual.

RACE/ETHNIC GROUP [WIASRD]: The basic racial and ethnic categories for use in all federally funded programs are defi ned by the Offi ce of Management and Budget as follows:1. White - A person having origins in any of the original peoples of

Europe, North Africa, or the Middle East.2. Black or African American - A person having origins in any of

the black racial groups of Africa.3. Ethnicity Hispanic or Latino - A person of Cuban, Mexican,

Central or South American, or other Spanish culture in origin, regardless of race.

4. American Indian or Alaskan Native - A person having origins in any of the original peoples of North and South America (including Central America), and who maintains cultural identifi cation through tribal affi liation or community recognition.

5. Asian - A person having origins in any of the original peoples of the Far East, Southeast Asia, the Indian subcontinent, e.g., India, Pakistan, Bangladesh, Sri Lanka, Nepal, Sikkim, and Bhutan, or the Pacifi c Islands. This area includes, for example, Cambodia, China, Japan, Korea, Malaysia, the Philippine Islands, Thailand and Vietnam.

6. Hawaiian or Pacifi c Islander - a person having origins in any of the original people of Hawaii, Guam, Samoa or other Pacifi c Islands.

RAPID RESPONSE ACTIVITY [WIA Section 101 (38) and §665.300 - §665.330]: An activity provided by the State or by an entity designated by the State, in the event of a permanent closure or mass layoff at a plant, facility or enterprise or a natural or other disaster, that results in mass job dislocation, in order to assist dislocated workers, in obtaining reemployment as soon as possible, with services including:1. establishment of onsite contact with employers and employee

representatives; immediately after notifi cation of current/projected permanent closure or mass layoff; or immediately after notifi cation of job dislocation as a result of a disaster;

2. provision of information and access to available employment and training activities;

3. assistance in establishing a labor-management committee, voluntarily agreed to by labor and management;

4. provision of emergency assistance;5. provision of assistance to the local community in developing

a coordinated response and in obtaining access to State and economic development assistance.

READING SKILLS GRADE LEVEL [WIASRD]: The grade level equivalent in English reading at which the individual is functioning at program entry as determined by a generally accepted standardized test (administered within the last 12 months) or a school record of reading level in English (determined within the last 12 months); or the raw score in reading on a generally accepted standardized or criterion-referenced test.

REALLOCATION [§667.160]: State process by which prior year’s unobligated funds in excess of 20% can be reallocated to another eligible local area.

REALLOTMENT [§667.150]: Federal process by which the Secretary may reallot unobligated balances in excess of 20% from states to other states.

REASONABLE ACCOMMODATION [29 CFR Part 37 - §37.8 and WIA State Compliance Policy Section 4.2]: The principle by which employment and public accommodations are made accessible to qualifi ed disabled people. Employers are required under the ADA to make certain adjustments to the known physical and mental limitations of otherwise qualifi ed disabled applicants and employees, unless it can be demonstrated that a particular adjustment or alteration (an accommodation) would be unreasonable or impose an undue hardship. For example, an employer might be required to rearrange offi ce furniture to allow for passage of a wheelchair, relocated some offi ces or classrooms to a ground fl oor or other accessible location, or relieve a deaf secretary of phone duties.

RECIPIENT [§660.300]: An entity to which a WIA grant is awarded directly from the USDOL to carry out a program under WIA Title I. The State is the recipient of funds awarded under WIA sections 127(b)(1)(C)(I)(II), 132(b)(1)(B) and 132 (b)(2)(B). The recipient is the entire legal entity that received the award and is legally responsible for carrying out the WIA program, even if only a particular component of the entity is designated in the grant award document.

REGISTRATION: All clients eligible for WIA services must be registered or enrolled in CISRS in order to receive services. At the point of registration, clients are counted for performance measurement purposes.

REGISTER/REGISTRATION [§660.300 and §663.105]: The process for collecting information to determine an individual’s eligibility for service under WIA Title I.

REGULATIONS: Refer to the Code of Federal Regulations pertaining to the Act.

RELOCATION ASSISTANCE: Funds to be expended to provide relocation assistance to WIA Title I adult & dislocated worker participants. Such relocation assistance is permissible, when documented as appropriate, for those individuals who have indicated a willingness to relocate, and who have received a written Letter of Intent to hire from an employer.

REPORTS [§667.300]: Refer to WIA State Compliance Policy Section 5.5 for report requirements for quarterly and annual reports.

REQUIRES ADDITIONAL ASSISTANCE TO COMPLETE AN EDUCATIONAL PROGRAM OR TO SECURE AND HOLD EMPLOYMENT CRITERION [§664.210]: The defi nition for this eligibility criteria for youth has been developed by the SNWIB as follows:1. A youth who is credit defi cient for their current grade;2. A youth who could not pass the profi ciency exam (to include

those youth who received a Certifi cate of Completion but not a High School Diploma); OR

3. A youth who received a referral from their school counselor.

RESIDENCE: An individual’s principal dwelling or home. P.O. Box and RFD numbers are acceptable only if a street address is unavailable or in conjunction with the “homeless” barrier to employment.

RESPONDENT: Is the individual or agency that the complaint/grievance lists as allegedly violating the equal opportunity provisions.

RETENTION RATE AT 1ST QUARTER AFTER EXIT: The term used for a performance measure that calculates the percentage of clients who were employed at exit and retained their jobs during the fi rst calendar quarter following their exit from the program. (Calendar quarters are July – September, October – December, January – March, and April – June.)

RUN-AWAY/HOMELESS YOUTH [WIASRD]: Refer to “Homeless/Runaway”

SANCTIONS [§667.700 and WIA State Compliance Policy Section 5.6]: The State considers its subrecipients accountable for actions taken directly or indirectly. A Sanction is a legal authorized consequence imposed violation of WIA and/or State regulations and policies. The State Compliance Policy details specifi c violations, possible sanctions and the resolution process.

SCHOOL DROPOUT [WIA Section 101(39)]: Refer to “Dropout”.

SECONDARY SCHOOL [WIA Section 101(40)]: A day or residential school that provides secondary education as determined under State law. In the absence of State law, the Secretary of Education may determine, with respect to that State, whether the term includes education beyond the twelfth grade.

SECRETARY [§660.300]: The Secretary of the USDOL.

SELECTIVE SERVICE REGISTRATION [WIA State Compliance Policy Section 1.6]: The requirement under WIA Section 189(h) which states that adult men over the age of 18 participating in any staff-assisted service under WIA Title I has complied Section 3 of the Military Selective Service Act by registering for Selective Service.

SELF CERTIFICATION [�660.300]: An individual’s signed attestation that the information he/she submits to demonstrate eligibility for a program under WIA Title I is true and accurate.

SELF SUFFICIENCY [�663.230]: The SWIB or LWIBs must set the criteria for determining whether employment leads to self-suffi ciency. At a minimum, self-suffi ciency means employment that pays at least the lower living standard income level.

SERVICE PROVIDER [WIA State Compliance Policy Section 1.12]: A public agency, private nonprofi t organization or private for profi t entity that delivers adult, youth, or dislocated worker services under WIA Title I.

SKILL ATTAINMENT [WIASRD]: A WIA Title I performance measure for younger youth outcomes (age 14-18). At least one basic, occupational, or work readiness skills goal must be per each year for each youth. A maximum of three goals per year may be set for purposes of the youth skill attainment measure.

SOFT EXIT [WIASRD]: Refer to “Exit”

STATE [WIA Section 101(43) and §660.300]: Each of the several States of the United States, the District of Columbia, and the Commonwealth of Puerto Rico. For the purposes of the WIA Compliance Policies, a “State” is generally taken to reference the State of Nevada.

STATE ADJUSTED LEVEL OF PERFORMANCE [WIA Section 101(43)]: The levels of performance identifi ed and approved in the State Plan for each of the core indicators of performance for the three program years covered by the State Plan [WIA Section 136(b)(3)(A)].

STATE GRANTEE: A direct recipient of State funds authorized under WIA Title I. This includes, but is not limited to: the administrative entity for a Local Workforce Investment Board, State agency or other entity which receives funds directly from the State and not as a subrecipient of an Local Board or other State Grantee.

STATE LIST [§663.550]: A compilation of the eligible providers identifi ed or retained by the local areas which is maintained by the designated State agency.

STATE RESERVE [§667.130]: From all of the formula funds the Governor will reserve up to fi fteen (15) percent from each of the three funding sources, youth, adult and dislocated workers which may be combined and spent on statewide employment and training activities, including rapid response activities without regard to the funding source of the reserved funds. As part of the 15 percent that a State may reserve for Statewide activities, the State may spend up to 5 percent of the amount allotted for the administrative costs of Statewide workforce investment activities.

STATE WORKFORCE INVESTMENT BOARD (ALSO SWIB OR STATE BOARD) [WIA Section 101(44)]: The Board established by the Governor according to the criteria in WIA Section 111. The Board, at a minimum is composed of the Governor, the legislature, business (majority membership), chief

elected offi cials, labor, youth service organizations, the lead state agency, other relative state agencies, and workforce service delivery experts. The Board is responsible for the development of the State plan, the development and continuous improvement of the state workforce investment system, and other responsibilities described in WIA Section 111.

SUBGRANT [§660.300]: An award of WIA Title I fi nancial assistance in the form of money, or property in lieu of money, made under a grant by a grantee to an eligible subrecipient. The term includes fi nancial assistance when provided by contractual legal agreement, but does not include procurement purchases, nor does it include any form of assistance which is excluded from the defi nition of Grant in §660.300.

SUBGRANTEE: Refer to “Subrecipient”

SUBRECIPIENT [§660.300]: An entity to which a subgrant is awarded and which is accountable to the recipient (or higher tier subrecipient) for the use of the funds provided. DOL’s audit requirement for States, local governments and non-profi t organizations provides guidance on distinguishing between a subrecipient and a vendor at 29 CFR 99.210.

SUBSTANTIAL SEGMENT: Groups of the population characterized, if appropriate, by age, sex, race, or national origin which causes them to generally experience unusual diffi culty in obtaining employment.

SUMMER EMPLOYMENT OPPORTUNITIES [§664.600]: One of the required ten program elements for youth that directly links academic and occupational learning as part of the year round service strategy.

SUPPLEMENTAL DATA [WIASRD]: Data sources that may be used to provide supplement unemployment insurance wage record information when that information is not reported. These sources may include, but are not limited to:Case management, follow-up and participant surveysOther administrative databases such as:

Offi ce of Personnel ManagementU.S. Postal ServiceRailroad Retirement SystemState Department of Revenue or TaxU.S. Department of DefenseGovernment Employment Records

All data and method to supplement wage record data must be documented and are subject to audit.

SUPPORTIVE SERVICES: Such services as transportation, child care, housing/shelter, clothing/uniforms, work related tools, license/certifi cation fees, corrective lenses, or food that are necessary to enable an individual to participate in activities authorized under Title 1 of WIA and are consistent with the provisions of the Act.

SUPPORTIVE SERVICES [§663.800 §663.805, §664.440, WIA Sections 101(46) and 134(e)(2)(3), and WIA State Compliance Policies 2.2 and 1.15]: For adults and dislocated workers, such services include transportation, child care, dependant care, housing, and needs-related payments that are necessary to enable an individual to participate in WIA activities. For youth such services include linkages to community services; assistance with transportation costs, child/dependant care, housing costs; referrals to medical services; and assistance with uniforms or other appropriate work attire and work-related tool costs.

TANF [WIASRD]: Temporary Assistance for Needy Families

TECHNICAL ASSISTANCE: A facet of capacity building which may include but is not limited to information sharing, dissemination and employment and training on program models and job functions; peer-to-peer networking and problem solving; guides; program management; continuous improvement strategies; performance management; and interactive communication technologies.

TRADE ADJUSTMENT ASSISTANCE (TAA): Is a federal entitlement program established under the Trade Act of 1974, as amended. The TAA Program provides aid to workers who loose their jobs or whose hours of work and wages are reduced as a result of increased imports.

TRAINING ACCOUNTS: Refer to “Individual Training Accounts”

TRAINING AND EMPLOYMENT GUIDANCE LETTER (TEGL): Guidance issued by the USDOL which is intended to create, supplement, modify, or replace Department policy and/or regulation.

TRAINING AND EMPLOYMENT INFORMATION LETTER (TEIN): Guidance issued by the USDOL which typically announces or distributes training resources available to the employment and training community or provides information relating to continuous system improvement.

TRAINING PROGRAM [§663.505, WIA Section 122, and WIA State Compliance Policy Section 1.12]: Refer to “Program of Training Services”

TRAINING RELATED EMPLOYMENT [WIASRD]: Employment in which the individual uses a substantial portion of the skills taught in the training received by the individual.

TRAINING SERVICES: These services include WIA-funded and non-WIA funded partner training services. These services include: occupational skills training, including training for nontraditional employment; on-the-job training; programs that combine workplace training with related instruction, which may include cooperative education programs; training programs operated by the private sector; skill upgrading and retraining; entrepreneurial training; job readiness training; adult education and literacy activities in combination with other training; and customized training conducted with a commitment by an employer or group of employers to employ an individual upon successful completion of the training.

TRAINING SERVICE PROVIDER [§663.505, WIA Section 122, and WIA State Compliance Policy Section 1.12]: An entity authorized by both the State and Local Boards to provide training services to adults and dislocated workers.

TRANSITIONING SERVICE MEMBER: A service member in active duty status (including separation leave) who participates in employment services and is within 24 months of retirement or 12 months of separation.

UNDER-EMPLOYED INDIVIDUAL: An individual who is working part time, but desires full time employment, or who is working in employment not commensurate with his level of educational attainment.

UNEMPLOYED INDIVIDUAL: An individual who is without a job and who wants and is available for work.

UNSUBSIDIZED EMPLOYMENT: Full or part time permanent employment not fi nanced with state or federal funds. Includes entry into the Armed Forces, entry into employment in a registered apprenticeship program, and self employment.

UNDUE HARDSHIP: Under the American’s With Disabilities Act, an action that is: excessively costly, extensive, substantial, or disruptive, or that would fundamentally alter the nature or operation of the business. Factors that must be considered when determining undue hardship include;1. The nature and net cost of the accommodation needed.2. The fi nancial resources of the facility making the

accommodation, the number of employees at this facility and the effect on expenses and resources of the facility.

3. The overall fi nancial resources, size, number of employees, and type and location of facilities of the entity covered by the ADA.

4. The type of operation of the covered entity, including the structure and functions of the work force, the geographic separateness, and the administrative or fi scal relationship of the facility involved in making the accommodation to the larger entity.

5. The impact of the accommodation on the facility that is making the accommodation.

UNEMPLOYMENT INSURANCE CLAIMANT: Any individual who has fi led a claim and has been determined monetarily eligible for benefi t payments under one or more State or federal unemployment compensation programs, and who has not exhausted benefi t rights or whose benefi t year has not ended.

UNEMPLOYED INDIVIDUALS (WIASRD): An individual is one who, during the 7 consecutive days prior to registration, did not perform any work at all as a paid employee, in his or her own business, profession or farm; did not work at least 15 hours or more as an unpaid worker in an enterprise operated by a member of the family; or is one who is not working, and does not have a job or business from which he or she was temporarily absent because of illness, bad weather, vacation, labor-management dispute, or personal reasons, whether or not paid by the employer for time-off, and whether or not seeking another job.

UNIFORM FISCAL AND ADMINISTRATIVE REQUIREMENTS [§667.200]: Any entity receiving grants or cooperative agreements under WIA Title 1 must follow the common rule, �Uniform Administrative Requirements for Grants and Cooperative Agreements to State and Local Governments as codifi ed at 29 CFR part 97.

UNIT OF LOCAL GOVERNMENT [WIA Section 101(48)]: Any general purpose subdivision of a State that has the power to levy taxes ans spend funds, as well as general corporate and police powers.

UNLIKELY TO RETURN: May be defi ned and documented by Local Boards in various ways. The defi nition may take into account weeks on U.I., client age, geographic location, demand of occupation, etc. Factors must be documentable and documentation included in the individual’s fi le. This defi nition may also be used for “limited opportunities for employment or reemployment”.

UNOBLIGATED BALANCE [§660.300]: The portion of funds authorized by the Federal Agency that has not been obligated by the grantee and is determined by deducting the cumulative obligations from the cumulative funds authorized.

UPGRADING TRAINING: Skill upgrading and retraining given to an individual who needs such training to advance above an entry-level or dead-end position.

VENDOR [§660.300]: An entity responsible for providing generally required goods or services to be used for WIA services. These goods or services may be for the recipients’ or subrecipients’ own use or for the use of individuals receiving WIA services. Distinguishing characteristics of a vendor include items such as: providing the goods and services within normal business operations; providing similar goods or services to many different purchasers, including purchasers outside WIA; and operating in a competitive environment. A vendor is not a subrecipient and does not exhibit the distinguishing characteristics attributable to a subrecipient as defi ned above. Any entity directly involved in the delivery of WIA funded program services, with the exception of an employer proving on-the-job training, shall be considered a subrecipient rather than a vendor. DOL’s audit requirements for States, local governments and nonprofi t organizations provides guidance on distinguishing between subrecipient and a vendor at 29 CFR 99.210 [660.300]

VETERAN STATUS [WIASRD]: A person who served in the active U.S. military, naval, or air service, and who was discharged or released from such service under conditions other than dishonorable.

VIETNAM-ERA VETERAN [WIASRD]: An individual who served in the active U.S. military, naval, or air service, and who was discharged or released from such service under conditions other than dishonorable during the Vietnam-era (the period beginning on February 28, 1961 and ending on May 7, 1975, in the case of a veteran who served in the Republic of Vietnam during that period, and the period beginning on August 5, 1964 and ending on May 7, 1975, in all other cases).

VOCATIONAL EDUCATION [WIA Section 101(50)]: The term “vocational education” means organized educational programs offering a sequence of courses which are directly related to the preparation of individuals in paid or unpaid employment in current or emerging occupations requiring other than a baccalaureate or advanced degree. Such programs shall include competency-based applied learning which contributes to an individual’s academic knowledge, higher-order reasoning, and problem-solving skills, work attitudes, general employability skills, and the occupational-specifi c skills necessary for economic independence as a productive and contributing member of society. Such term also includes applied technology education.

WAGE AND LABOR STANDARD [§667.272]: Individuals in on-the-job training or individuals employed in activities under Title 1 of WIA must be compensated at the same rates, including periodic increases, as trainees or employees who are similarly situated in similar occupations by the same employer and who have similar training experience and skills.

WAGNER-PEYSER ACT OF 1933 [WIA Title III and §667.300]: Legislation that established a federal program of free employment offi ces and provided for a nationwide framework for public employment efforts. (29 U.S.C. 49 et seq)

WARN: The Worker Adjustment and Retraining Notifi cation (WARN) Act, Public Law 100-379. This law requires employers with 100 or more workers to give at least 60 days advance notice to affected workers prior to a plant closing or mass layoff.

WELFARE RECIPIENT: An individual who is listed on the Welfare grant and receives cash payments under TANF (SSA Title IV), General Assistance (State or local government), or the Refugee Assistance Act of 1980 (PL 96-212). For performance standards purposes, this term excludes recipients of SSI (SSA Title XVI).

WIA: The Workforce Investment Act of 1998.

WIASRD [WIA Standardized Record Data]: A record required by USDOL containing information on all registered participants which will be submitted to USDOL on an annual basis.

WISS: The Workforce Investment Support Services division of the State of Nevada’s Department of Employment, Training and Rehabilitation.

WORK EXPERIENCE [§664.460, WIA State Compliance Policy Section 2.2]: A planned, structured learning experience that takes place in a workplace for a limited period of time. Work experiences may be paid or unpaid.

WORKFORCE INVESTMENT ACTIVITY [WIA Section 101(51 and §660.300]: An employment and training or youth activity.

WORKFORCE INVESTMENT ACT LETTER (WIAL): Guidance from the USDOL Region IX that provides various types of information and policy guidance relevant to the Workforce Investment Act.

WORKER PROFILING AND REEMPLOYMENT SERVICES (WRIS): Service provided under the Unemployment Insurance Claimant Profi ling and Reemployment System of 1994. These services include identifi cation of unemployment insurance claimants who are likely to exhaust unemployment benefi ts and to provide early and timely referral to reemployment assistance to those individuals. The type of employment and training services available is detailed to profi led claimants in a mandatory orientation session.

WORK READINESS SKILLS: Preemployment skills (e.g. resumes, applications, and interviews), work maturity skills (e.g. problem solving, teamwork, and organization skills), employability skills (e.g. punctuality, dependability, and appearance), basic skills (reading, writing, and math), and generic occupational skills (e.g. customer service and safety procedures).

WORK READINESS SKILLS GOAL:- A measurable increase in work readiness skills including world-of-work awareness, labor market knowledge, occupational information, values clarifi cation and personal understanding, career planning and decision making, and job search techniques (resumes, interviews, applications, and follow-up letters). They also encompass survival/daily living skills such as using the phone, telling time, shopping, renting an apartment, opening a bank account, and using public transportation. They also include positive work habits, attitudes, and behaviors such as punctuality, regular attendance, presenting a neat appearance, getting along and working well with others, exhibiting good conduct, following instructions and completing tasks, accepting constructive criticism from supervisors and co-workers, showing initiative and reliability, and assuming the responsibilities involved in maintaining a job. This category also entails developing motivation and adaptability, obtaining effective coping and problem-solving skills, and acquiring an improved self image. (Please note: this term applies to the current WIA statuatory youth measures only, it does not apply to the common measures).

WTW: Welfare to Work

WORKFORCE DEVELOPMENT: Services that help individuals fi nd employment and receive training that leads to job placement and career advancement, while simultaneously helping businesses meet their needs for qualifi ed personnel. The services overseen by the WIB and delivered via the One Stop Career Centers are workforce development services.

YOUNGER YOUTH (14-18) DIPLOMA OR EQUIVALENT ATTAINMENT - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of those who register without a diploma or equivalent: Number of younger youth who attained secondary school diploma or equivalent by the end of the fi rst quarter after exit, divided by the number of younger youth who exit during the quarter, except those still in secondary school at exit.

YOUNGER YOUTH (14-18) RETENTION RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Number of younger youth found in one of the following categories in the third quarter following exit:- post secondary education- advanced training- employment- military service- qualifi ed apprenticeshipsdivided by the number of younger youth who exited during the same

quarter (except those still in secondary school).

YOUNGER YOUTH (14-18) SKILL ATTAINMENT RATE - CORE PERFORMANCE MEASURE [TEGL 7-99]: Of all in school youth and any out-of-school youth assessed to be in need of basic skills, work readiness skills and/or occupational skills: Total number of basic skills goals attained + number of work readiness skills attained + number of occupational skills attained, divided by the total number of goals set.

YOUTH [§664.200, WIA Section 101(13), WIA Compliance Policy 2.1]: A person aged 14 through 21 who is eligible for youth services under WIA Title I.

YOUTH ACTIVITY [§660.300]: Workforce investment activity carried out for youth.

YOUTH COUNCIL [§661.335, §664.100-110, WIA Section 117(h), and WIA Compliance Policy 1.1]: The council appointed by the LWIB. The Council develops the youth services portion of the local plan, recommend providers of youth services, conduct oversight of services, and coordinate youth activities in the Local Area. Membership includes LWIB members with youth expertise or interest, youth service agencies, public housing authorities, youth, and parents of youth.

YOUTH OPPORTUNITY GRANTS [WIA Section 169 and §664.800]: Grants awarded by the Secretary to eligible local boards and entities to provide activities for youth who live in empowerment zones, enterprise communities and high poverty areas and who seek assistance.

YOUTH SERVICES [§664.410, WIA Section 129(c)(2), WIA Compliance Policy 2.2]: Those services available to eligible youth under the WIA Title I including:Tutoring and study skills trainingAlternative school offeringsSummer youth activitiesPaid and unpaid work experienceOccupational skills trainingLeadership development opportunitiesSupportive servicesAdult mentoringFollow-up servicesComprehensive guidance counseling

Other Useful Defi nitions

BASIC FACILITIES SERVICES: Private offi ce and conference room space provided to employers to conduct recruitments, informational presentations, business meetings, and hiring interviews. Use of the facilities is a basic service for any employer when linked to the use of related center services.

BUSINESS NETWORKING: Seminars, breakfast series, and workshops for businesses that facilitate business-to-business networking.

CUSTOMIZED LMI: The provision of LMI in response to an employer’s question that cannot be answered in a single phone call. Additional information needs to be gathered or, research and analysis needs to be conducted.

DMV PRINTOUT: Providing a printout of an individual’s driving record in response to an employer’s request.

EMPLOYER AND EDUCATION LINKAGES: Developing specifi c strategies and projects designed to link employers with high growth, high demand occupations to local education and training programs. Projects primarily focus on enhancing communication and improved curriculum design.

ENHANCED FACILITIES SERVICES: Private offi ce and conference room space provided to employers when they want to use the facility for their own business purposes (e.g. a staff meeting).

FEDERAL BONDING: Assisting employers with bonding ex-offenders who cannot secure a bond from any other source.

HOMELESS: An individual who lacks a fi xed, regular, adequate nighttime residence; and any adult or youth who has a primary nighttime residence that is a publicly or privately operated shelter for temporary accommodation, an institution providing temporary residence for individuals intended to be institutionalized, or a public or private place not designated for ordinarily use as a regular sleeping accommodation for human beings. (NOTE: Does not include a person imprisoned or detained pursuant to an Act of Congress or State Law.)

INCUMBENT WORKER TRAINING: Industry or job specifi c training designed to enhance the skills of a business’ existing workforce. (Also known as customized training.)

INFORMATION AND REFERRAL: Responses to employer requests that provide information or refer the employers to the appropriate resource or partner organization. This includes information on obtaining Foreign Worker Certifi cations and information or referral to education and training resources.

LABOR MARKET INFORMATION (LMI): Up-to-date information on the local labor market, emerging occupations, industry trends, and other economic data. Labor market information is provided to businesses through formal reports and publications as well as through newsletters and on-line resources.

OFFENDER: An individual (adult or juvenile) who:Is or has been subject to any stage of the criminal justice process, for whom services under WIA may be benefi cial; orRequires assistance in overcoming barriers to employment resulting form a record of arrest or conviction. (For either violent or nonviolent crimes.)

PRESENTATIONS TO EMPLOYERS: Formal presentations to employers regarding the resources and services available through the One Stop Career Center Network, including presentations on unemployment insurance, labor laws, UI issues, tax credits, career center services, and other employment and training topics. Presentation may be customized for local demand and economic factors.

QUALIFIED APPLICANT LIST (QAL): Those organizations whose RFQ has been approved are placed on the QAL as eligible for a contract award from the Workforce Partnership.

REQUEST FOR PROPOSALS (RFP): A solicitation for proposals for the purchase of products or services.

REQUEST FOR QUALIFICATIONS (RFQ): An application the SNWIB uses to determine an organization’s administrative and fi scal capacity to meet Workforce Partnership, state, and federal government requirements for the provision of WIA services.

SUBSIDIZED TRAINING FOR NEW EMPLOYEES: Industry or job specifi c training that is business driven and provides the skills entry level workers need for employment in a specifi c business. Includes both on-the-job training (OJT) and classroom training , and can involve providing the employer with reimbursement for a portion of the training costs.

TAX CREDIT INFORMATION AND ASSISTANCE: Informing employers about available tax credits and incentives and facilitating access to them.

VETERAN: An individual who served in the active US military, naval, army, coast guard, marines, or air service and who was discharged or released from such service under conditions other than dishonorable.