advanced cis name: ___________________. objective: maintaining, managing, and troubleshooting...
TRANSCRIPT
Advanced CIS
NAME: ___________________
OBJECTIVE:Maintaining, Managing, and
Troubleshooting Systems
Maintenance includes following established procedures for
taking care of your computer.
Using the Internet, define/describe the proper way to do the following:
• How do you properly boot-up and shut-down a computer.
Using the Internet, define/describe the proper way to do the following:
• How do you properly care for the computer equipment (system unit, monitor, keyboard, cables).
Using the Internet, define/describe the proper way to do the following:
• Give an example of the proper way to use software, including entrance to and exit from software.
Using the Internet, define/describe the proper way to do the following:
• Give an example of the proper use of supplies, storage of supplies, and disposal of waste and recyclable items.
Using the Internet, define/describe the proper way to do the following:
• Give an example of the proper installation and upgrades to virus-protection software as well as how often to update and the reason for installing.
OBJECTIVE:Maintaining, Managing, and
Troubleshooting Systems
Determination of the type of software problem your computer
has and what steps to take.
When should you use the following:
• Give an example when you should use the help feature, an option within the software program to correct a computer problem.
When should you use the following:
• Given an example when you should use the Internet search engines to correct your computer problems.
When should you use the following:
• Give an example of when you should use the software homepage to correct a computer problem.
When should you use the following:
• Give an example when you should use the software reference manual to correct your computer problems.
OBJECTIVE:Maintaining, Managing, and
Troubleshooting Systems
Troubleshooting involves the use of established, documented procedures
to resolve hardware problems.
Describe how to troubleshoot the following:
• How do you troubleshoot to check for power supply problem?
Describe how to troubleshoot the following:
• How do you troubleshoot to check for proper connection problem?
Describe how to troubleshoot the following:
• How do you troubleshoot to check for a paper jam problem?
Describe how to troubleshoot the following:
• How do you troubleshoot to check for a network connection problems?
Describe how to troubleshoot the following:
• How do you troubleshoot to check for a CD/DVD problem?
Describe how to troubleshoot the following:
• How do you troubleshoot to check for a flash drive problem?
Describe how to troubleshoot the following:
• How do you troubleshoot to check for a mouse dust problem?
OBJECTIVE:Maintaining, Managing, and
Troubleshooting Systems
Comply with safety and ergonomic precautions associated with
computer use.
Describe how to comply with safety and ergonomic precautions associated with
computer use following:
What is the purpose of the following:
• surge protectors• antistatic mats and pads• power plugs, especially raised floor outlets• virus protection software• electric cords and wiring• comfortably positioned furniture• ergonomically designed keyboards
OBJECTIVE:Maintaining, Managing, and
Troubleshooting Systems
Identify threats to computer systems (e.g., spam, viruses, theft)
and the methods for guarding against such threats, including.
Give examples of when you would use the following:
• firewalls• regular backup schedule• password protection• data encryption