advanced communications & electronic systemsaces-co.com/ebrochures/aces_ictdept_nov4.pdf · ict...
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(A Subsidiary of Sumitomo Corporation)
ADVANCED COMMUNICATIONS & ELECTRONIC SYSTEMS
Information & Communications Technology Department
About ACES
As a global Technology company, ACES offers innovative solutions on Billing Solutions, Fraud Manage-
ment, Value Added Services,WiFi, Smart Solutions, Data Center, OSS/BSS, Technology Support,
Remote Infrastructure Management (RIMS), ApplicationDevelopment, Network Services, Call Centers,
IP Telephony, Security Solutions, Inventory Management Solutions, RFID Solutions and Support
Services. The company’s path breaking innovations solutions and IPs (Intellectual Properties) of their
peerless partners are being used by organizations globally, in lowering their operating costs, enhancing
productivity and driving value for their customers.
The company follows a support-centric model for all services, and is committed to providing services
that are structured and aligned to the customer’s businessobjectives, ensuring enhanced ROI from IT
investments. This focusedapproach and comprehensive suite of services makes Aces a partner of
choice for customers across the globe.
ICT DEPARTMENT
Sumitomo is a 400 years old 1.3 trillion USD Japanese business group.
Their business verticals include Telecom, Media and Electronics, Chemi-
cals, Steel, Mining and Heavy industries. Besides being part of 400 years
old Sumitomo Group of Companies, Sumitomo Corporation is also a
multinational investment company and an EPC Contractor in Kingdom of
Saudi Arabia.
Sumitomo prefers ACES as a system integrator for its mega projects in the region resulting
several opportunities for ACES. They not only compliment ACES with their international reputa-
tion, partners, expertise, vision and experience, but also support ACES by assuring end
customer of their full support to ACES for any mega projects in the region.
About Sumitomo Corporation
Advanced Communications and Electronics Systems Co. is a leading ISO certified “GRADE A” EPC
Contractor and “Class 1” System Integrator for Power, Telecom, Security and ICT Projects. We are a
subsidiary of Sumitomo Corporation and a Closed Joint Stock - Saudi Company. Our profile includes
Smart Campus, Smart Towns, AFC, Data Centers, Wireless Networks, Critical Communication Networks,
GSM/CDMA/TETRA/LTE, In Building Solutions, Software Development, VAS, Integrated Security
Solutions, Power Solutions, Pre Cast Civil Solutions, Communication Civil Works, Microwave Communi-
cation, Fiber & Copper Networks, Broadcasting, Telephony,Operations & Maintenance, Batteries,
Generators, Switch Gears, Solar & Wind Power Solutions, Consultancy and many more. Classified as
Class 1 contracting company, we have been successfully working for Telecom, OIL & GAS, Utility
companies, Government and Education sectors for over 18 years and has been ranked 8th in Saudi Fast
Growing 100 companies in 2010.
Our Core Competencies
Proactive R&D - Cutting edge and Future-proof Technologies
Consultation and Planning - Identify and Design Customized Solutions
Professional Expertise - Scalable & Integrated Solutions
Rapid End to End Deployment - Effective ROI
Partnership with Industry Leaders - Worldwide Proven Expertise
Complete Spectrum of IM Activities - Reliable Managed Services
Experienced and Certified Local Teams - Quality and Commitment
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Communications & Connectivity
Value Added Services
Software Applications
OSS/BSS
Broadcasting and IPTV
Consultancy
Security Systems
Network Infrastructure
Data Centers
Specialized Labs
Smart Solutions
Call Centers
Research & Development
Operations & Maintenance
Our Core Functions @ ICT DEPARTMENT
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Our Integrated Turnkey Offerings
ICT Department
Electromechanical Department
Transmission
Managed ServicesO&M
RF Department
Civil Department
Fiber OpticsMicrowave
In Building SolutionsRF outdoor Solutions
Matrix organization
Turnkey Integrated Solutions
Efficient Support
Optimum Resource utilization
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Team up with our customers to help them identify a clear vision of their requirements
Design the best options utilizing cutting edge technologies
Implement and Integrate customized to customer satisfaction to assure business value
Train and Coach our customer resources for effective hand over
Commit to provide ongoing support and operations with our local competent resources
Consult & Plan Architect & Design Build & Customize
Our Engagement Model
Learning Strategy
Collecting Business Needs
Information Collection
Requirement Gathering
Learning Needs
Defining Needs and Requirements
Development of Solution to meet the requirement
Customize Content according to requirements
Implementation and Customization
Q&A Session
Deployment of Customized SolutionCommissioning
Training of Operational Staff
Change Requests- If any Roll out
24x7 Service Desk
On-site/shared support
Changes requests
Servic Level Agreement
Day to day Reporting
Deploy, Train & Transfer Operate & Maintain
Professional Services Engagement
Solution Readiness & Project Management Engagement
Solutions Operational Service Management
Statement of Work completed Approved
DISCUSS DESIGN DEVELOP
DELIVER DEDICATE
Our Solutions and Services
Consultation and Training IT Governance and PMO
IT Service Management
Project & Delivery Management
Resource planning and optimization
Technical consultation
Product training
Managed Services Operations, Support & Maintenance
Infrastructure Management
24/7 Help Desk
Onsite and Remote Support Services
Trained & Certified Resources
Kingdom Wide Presence
Physical Security Command & Control Centers
CCTV , VMS, Storage & Analytics
Smart Building & Campus Solutions
Security Sensors
Access Control and Biometrics
Infrastructure Data Centers
Servers and Storage
Network Design and implementation
Specialized Lab equipment
Radars and Satellites
Our Solutions and Services
Communication and Connectivity GSM/3G/4G
Tetra / WiFi / Fiber
IP Networks
Video conferencing
Broadcasting and IPTV
OSS/BSS Network Management
Performance Monitoring and Optimization
Customer Care and Contact Center
Issuance and Billing
Revenue Assurance Fraud Management
Value Added Services Enhanced Messaging Solutions
Voice Service Platforms
Multimedia and content
Enterprise and SMB solutions
Cell Broadcasting
Software Applications Systems Integration
Database Audit Management Tools
Cloud Computing
Business Intelligence
Web Portals & Services
R&D Department
Collaboration withRiyadh Techno Valley
KACST
PSATRI
KSU
SES
Pro-Active Research & Development
Core Research Activities Speech Quality EvaluationSpeech RecognitionQuality of Experience in mobile networks
Customized Solutions to meet specific Customer requirements.Complete Spectrum of Information Management ActivitiesExperienced and Certified Team membersConsultancy Services
Implementation/Integration & Support
Customization
Consultation
Our Customers & Partners
Strategic Clients : Private Sector
Government Sector
Education
Hospitals
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(A Subsidiary of Sumitomo Corporation)ADVANCED COMMUNICATIONS & ELECTRONIC SYSTEMS
www.aces-co.comPO BOX 66267, Riyadh 11576, KSA Email [email protected]
T: + 966 11 250 0444 F: + 966 11 250 0333
ACES Head Office Address
Al Orouba RoadOpposite to EuromarchieBeside Dunkin DonutsRiyadh, KSA.
Qasir KhanR&D Manager - ICT SolutionsPhone: +966 11 2500444Fax: +966 11 2500333E-mail: [email protected]
Sultan Al MashouqDeputy Director of IT, R&D DepartmentPhone: +966 11 2500444Fax: +966 11 2500333E-mail: [email protected]