advanced creating test plans. janelle abaoag project insight marketing, public relations...
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Advanced
Creating Test Plans
Janelle Abaoag
Project Insight
Marketing, Public Relations
www.projectinsight.net
Moderator
Things to Know…
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Questions are welcome
Please use the questions box to ask
questions
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All questions will be answered today or
by email at [email protected]
Webinar recording available in the PI Community
Goals of the Advanced Series
Expand your knowledge of more complex tools and
techniques
Build leadership skills to manage people more effectively
Identify practical ways to begin using advanced
techniques
Explore other methodologies or techniques that
enhance project management competency
Diane C. Altwies, MBA, PMP
CEO, Core Performance Concepts Inc.
Training in project management,
PMP® and CAPM® certification, leadership,
business analysis, agile and six sigma
www.coreperformanceconcepts.net
Presenter
PMP® and CAPM® are registered trademarks of the
Project Management Institute
Who Is on the Call?
Are you:
A Project Manager without your PMP certification?
A PMP in the role of a Project Manager?
A program manager?
Just looking for ways to use Project Insight more
effectively?
Objectives
Describe the difference between test plans and test cases
Articulate the benefits of using test plans within your
organization or department
Describe best practices in creating and using test plans
Evaluate good and bad examples of test plans
Determine when certain approaches work better than
others
Quote
To err is human.To find errors is hard.
Types of Product DocumentationProject CharterWBSBusiness RequirementsFunctional RequirementsNon-Functional RequirementsRequirements TraceabilityUse Case DiagramsUse Case DescriptionsDesign DocumentsTechnical Specifications
Test Plans & Test CasesTraining Documentation
Important of Test Plans
The ultimate judge of quality is:
The customer
Test plans should:
Facilitate communication with the client
Be planned vs. hap-hazard
Aide in managing scope; not cause scope creep
Facilitate sign-off of the project
Definition
Test Plan. A document detailing a
systematic approach to testing a
system such as a machine or software.
The plan typically contains a detailed
understanding of what the eventual
workflow will be.
Definition
Test Case. The specification (usually
formal) of a set of test inputs, execution
conditions, and expected results,
identified for the purpose of making an
evaluation of some particular aspect of a
Target Test Item.
Test Plan vs. Test Case
Comprehensive for Project Unit Integration Quality Assurance User Acceptance Regression
Addresses ProcessIncludes Test Case documentation
DetailedLinked to Traceability
Test Plan Test Case
Traceability
Objective Requirement
Increase revenues by at least 10% within one year of website launch.
Websites will offer food products in addition to wines that are complementary.
Increase customer base by at least 5% within one year of website launch
Website will have a quick referral program that allows existing customers to refer friends by only entering in an email address.
Maintain or increase existing customer purchases by 5% within one year of website launch.
Website needs to give existing customers quick access to prior purchases and allow re-purchase within 5 clicks.
Quote
The greatest problem in planning is the error of omission – you forget or overlook things.
- Dave Jacob, PM Guru
Benefits of Test Plans
With Test Plans Without Test Plans
Facilitate communication with Client System will not be comprehensively test; increased risk of missed tests
Improves understanding of role & responsibilities
Duplication of effort; increased cost of testing for project
Aides in managing scope; Able to review plans in advance of testing
Testers may identify items as gaps that aren’t part of scope; increases
time to respond to gaps in functionality
Facilitates sign-off of project; check-list of meeting expectations
More subjective interpretation of completeness
Best Practice – Test PlansType of Testing Purpose Role & Responsibility
Unit Testing Development test, confirms that each deliverable meets the specification provided
Whoever is responsible for creating the deliverable should be responsible for performing a basic checkout of the “unit” meeting documented expectations
Integration Testing Development test, confirms connectivity between two or more separate deliverables
Whoever is responsible for creating the deliverable that USES another deliverable should be responsible for performing a basic checkout of the “integration” meets documented expectations
Quality Assurance Testing Comprehensive test by testing team to validate that “system” meets expected requirements
Typically performed by internal team responsible for project delivery.
User Acceptance Testing Comprehensive test by Users of the ultimate project deliverable.
Actual users of project deliverable. Should execute both functional and end-to-end process tests.
Regression Testing Testing all past functionality even if not impacted by the current changes.
Both project team and actual end users should perform regression tests aligned with Quality Assurance and User Acceptance testing.
Best Practice – Test Cases
Every test case must: Relate to a specific requirement Identify the expected outcome Include positive tests as well as negative tests Address “happy path” as well as alternate paths
Test cases can be: For a specific function or an entire process Internal to a system capability or external to a
business process
Traceability
Objective Requirement Test Case
Increase revenues by at least 10% within one year of website launch.
Websites will offer food products in addition to wines that are complementary.
Increase customer base by at least 5% within one year of website launch
Website will have a quick referral program that allows existing customers to refer friends by only entering in an email address.
Maintain or increase existing customer purchases by 5% within one year of website launch.
Website needs to give existing customers quick access to prior purchases and allow re-purchase within 5 clicks.
Five (5) click expectation for re-purchase
1. Prior customer should log into system within 2 clicks
2. Prior customer should be able to select prior purchase within 2 clicks
3. Prior customer should be able to re-purchase within 1 click
Test Case ExampleTest Case: Five (5) click expectation for re-purchaseInput User EntryConditions Happy Path (see below)
User does not have any prior purchases – Will require less than 5 clicksUser has more than one page of prior purchase – May require additional clicks based on number of pages to display (Allow user to select VIEW ALL) to minimize clicksUser does not have any credit card information on file – Will require user to enter CC info and will require an additional two clicksUser has more than one credit card on file – One additional click is needed to select the CC to use
Execution StepsActor Actions Expected Results
1. Click on logon link; enter username & password and click
1. Prior customer should log into system within 2 clicks
2. User should see a list of all prior purchases; user can click on each purchase to view details of prior purchase; click link to select prior purchase for re-purchase
2. Prior customer should be able to select prior purchase within 2 clicks
3. User will view details of prior purchase with information on credit card information; click “PURCHASE” link to process credit card
3. Prior customer should be able to re-purchase within 1 click
Example: BAD Testing Execution
Issues arise in various testing
processes that require
discussions about project scope
User acceptance testing is seeing
errors doing end-to-end testing
Significant issue upon “go live”
Unhappy client
Quote
The nice thing about not planning is that failure comes as a complete surprise rather than being preceded by a period of
worry and depression.- Anonymous
Different Approaches to Test Plans & Testing
Size of project team Overlap of individuals with role & responsibility
Internal vs. External client More involvement of users in Quality assurance testing
when internal Formal vs. Informal documentation
Client vs. Product testing Level of User Acceptance Testing is limited
Storing Documents in Project Insight
Storing Documents in Project Insight
Review
Describe the difference between test plans and test
cases
Articulate the benefits of using test plans within your
organization or department
Describe best practices in creating and using test plans
Evaluate good and bad examples of test plans
Determine when certain approaches work better than
others
Goals of the Advanced Series
Expand your knowledge of more complex tools and
techniques
Build leadership skills to manage people more effectively
Identify practical ways to begin using advanced
techniques
Explore other methodologies or techniques that
enhance project management competency
Keep On Track 52 Weeks of the year!
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