advanced internet presence by chad barr for the nsa convention ny august 2008

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Advanced Internet Presence Create instant credibility on the web Leverage the web to deliver value Attract customers with Internet marketing gravity Blogs, bogs and fogs Presented to Attendees of NSA Rocks! New York City August 4, 2008 Chad Barr President CB Software Systems, Inc. www.cbsoftware.com [email protected]

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These are the slides from my presentation to the NSA convention in New York City

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Page 1: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Advanced Internet Presence

Create instant credibility on the webLeverage the web to deliver value

Attract customers with Internet marketing gravity Blogs, bogs and fogs

Presented to Attendees of NSA Rocks!New York CityAugust 4, 2008

Chad BarrPresidentCB Software Systems, Inc.

[email protected]

Page 2: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Top 6 Web Sites Mistakesand examples of what not to do

1. Ineffective, non-engaging 2. Lack of trust and credibility3. No one knows about you or your site4. Poor navigation, design, flash and intrusive popups5. Stagnant content and no perceived value 6. Lack of Testing

Page 3: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Ineffective designToo much textNot engagingIneffective imagesSmall navigation fontsWIIFM?

Page 4: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Not effectiveToo much textineffective imagesNavigation took forever to load

Page 5: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Intrusive popup

Page 6: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

How is it that I get no orders?Broken “Order Now” hyperlink.Poor Testing

Page 7: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Anthony Robbins - Example of bad flash pagesand Intrusive automatic music / sound

Page 8: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Placing an order froma company specializing in security - See next slide

Page 9: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

And the page is not secured

Page 10: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Have you Googled yourself?Do you Yahoo?

I could not find some of the featured speakers while doing a Google search!

Page 11: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Good example of Google alert letting me know that Linda Popky referenced one of my blog articles on her blog - Thank you Linda.

Page 12: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Interesting articles I think I’ll click and read

Page 13: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

All article links from previous page are broken

Page 14: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Avoid Under construction or Coming soon

Most site I visit have these messages for weeks, months and sometimes years!

Page 15: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Example of no alerts for PDF downloads

Page 16: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Outdated contentFeatured event of 7/15/07 still displays on 3/8/08

Page 17: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Are there people who are actually reading this stuff?

But Wait! There is more.

Page 18: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Why have a web site at all?

What are your site key objectives?

• Increase business and gain new clients• Improve your image, brand and credibility• Make it easier to do business with you

Page 19: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

How to create instant credibility and deliver value

Page 20: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008
Page 21: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Email Signature example

Page 22: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Sample discussion with a prospect, asking about the elements of a successful web site and how to sell on the Internet. The next several slides are examples of how I deliver value, create credibility and take them through our web site in a matter of just a couple of minutes.

I first ask if they have access to the Internet and then take them to my home page.

Page 23: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

On the previous page, I have them click on the “E-Newsletter & Article Archive” tab and when they are on this page I point their attention to 7th article from the top and the 6th article from the bottom.

Page 24: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

I have them click on both hyperlinks to display the articles in order to provide instant value and gain credibility.

Page 25: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Sample of the second article.

Page 26: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

I then take them to our home page, and then have them click on the “read more testimonials” hyperlink on the bottom left. This screen then comes up which displays Patricia Fripp terrific video testimonial followed by our many clients’ written testimonials.

My preferred method is to display the one or two most powerful lines from the testimonial and allow the visitor to click on “read the actual testimonial letter” which display the actual scanned letter from our clients. This adds tremendous credibility.

Page 27: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008
Page 28: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

I then have them click on the actual letter received from Alan Weiss to gain additional credibility.

Page 29: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

When clicking on the “About Us” tab, I have them click on “Typical Client Results” which displays this page. It not only displays the outcome and results our clients received by working with us, it also displays the actual testimonial sentence followed by the scanned letter hyperlink which substantiates and proves the claim.

I then use another example by having them click on the bottom hyperlink to see Nancy MacKay scanned testimonial.

Page 30: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Sample of that scanned testimonial on our web site.

I then take them to several pages to show them our before and after design work for our clients.

Page 31: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Alcera Consulting home page BEFORE working with us.

Page 32: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Alcera Consulting home page AFTER working with us.

Page 33: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Nancy MacKay home page BEFORE working with us.

Page 34: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Nancy MacKay home page AFTER working with us.

Page 35: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

HR Value home page BEFORE working with us.

Page 36: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

HR Value home page AFTER working with us.

Page 37: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

ManagementPro BEFORE working with us.

Page 38: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

After

Page 39: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Bates Communications home page BEFORE working with us.

Page 40: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Bates Communicationshome page AFTER working with us.

Page 41: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Great use of effective video

Page 42: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Alan Weiss - Summit Consulting before

Page 43: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Alan Weiss - Summit Consulting after and in progress

Page 44: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Alan & the Gang brand new site I am launching with Alan shortly

Page 45: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

And just before I finish my “Internet Tour” with the prospect to deliver value, gain credibility and answer questions, I take them to the page that allows them to get my free e-Book in PDF format.

Page 46: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Skype

Using Skype to communicate with clients domestically and internationally

Page 47: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Using Skype for video chat between Chad in Ohio and Michael in Australia

Page 48: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Using Sthe Flip Video to record clients’ video testimonials

Page 49: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Components of a successful site1. “In your face” effective, clear design and

navigation with a strong value proposition / tag line. Highway billboard

2. Provide value / be useful - Articles, white papers, products ...

3. “Don’t make me think”4. Passive income products and services 5. Secured shopping6. Easy way to contact you7. Strong calls to action on each page8. Focus on clients’ results & successes9. Testimonials, Case studies 10. Incentives and registration to your

newsletter11. Ability to search your own site12. Highway billboard home page concept -

big Blocks and above the fold13. WIIFM?14. Less is more - reduce the blah factor15. Newsletters16. Evolution17. And your email signature of course

Calls to action:

• Contact us (call /email / fax)• Sign up today• Click here (most popular)• Join our mailing list• Purchase product / service• Get your copy today• Learn more• Take survey• Join our online forum• Download article / white

paper / CD• Request consultation /

brochure• Refer site / article to a friend• Print friendly option

“The web is the ultimate repository of highly qualified content.”

Page 50: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Examples of clean designLess is moreCreativeEngagingStrong calls to action

Page 51: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Example of good use of the Value Proposition

And good use of typical client results with matching testimonials for credibility

Less is more

Big blocks promoting the most important areas of focus

Page 52: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Good example of providing value through articles with built-in search capability and articles organized by main topic areas.

Page 53: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

More examples of providing value

Page 54: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Passive income products:Books, CDs, eBooks, TCsVideos, Audio, Checklists, Surveys, Forums ...

Page 55: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Passive income and great value

Page 56: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Good examples of providing services and utilizing testimonials

Mentoring, coaching, consulting, workshops, speaking, retainers ...

Page 57: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Example of good secured pageURL starts with https://and bottom right key lock symbol

Page 58: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Example of good contact pageAlso, email is not open to spam

Page 59: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Examples of prospects web inquiriessubmitted from our previous contact page

Page 60: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Free value PDF downloadwith registration to newsletter

Calls to action all over the page

Good value proposition

Ability to register to freenewsletter and special resourceson all pages

Search capability

Big blocks design concept

testimonials

Address at bottom of each pagefor easy contact

Page 61: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Provide free value but capture their email address

Page 62: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Creating a communityBlogs and Online Forums

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Page 65: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Great example of providing value and utilizing podcasts online.

Page 66: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Great example of providing value and utilizing videos online.

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More value.

Page 68: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

http://www.contrarianconsulting.com/live-from-the-million-dollar-consulting%c2%ae-college-still-continues/

Using Flip Video to record content and immediately upload to the blog.

Page 69: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

http://www.contrarianconsulting.com/when-fools-walk-in-business-walks-out/

Using podcasts to deliver value

Page 70: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

http://www.chadbarr.com/advanced-internet-presence-presentation/

More examples of flip video used to record clients’ testimonials

Page 71: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Example of the flip video client testimonial

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Share exciting stories and pictures on your blog

Page 73: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Creating communitiesStrengthen your brandPassive income

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Deliver value and enable your clients to share

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Page 76: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

Creating internet marketing gravity

• Web site• Content - Articles, White papers, case studies, Testimonials, Surveys, Check

lists • Products and Services• Search Engines Optimization (SEO) & Pay-Per-Click• Newsletters www.cbsoftware.com/8tips• Banners and links• Link exchange• Email signature, business card, voice mail, verbal, paperwork• Forums and message boards• e-commerce and e-business• Blogs• Search within your site• Press release• Podcast• Videos

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If you aren’t taking your site seriously, why should others?

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Touch the hearts of your audience

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Page 80: Advanced Internet Presence By Chad Barr for the NSA Convention NY August 2008

My Inspiration