advanced social networking
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What's Social Media Got to Do With Continuous Improvement?
Advanced Social Networking!
Karen Wilhelm"
Jason Semonvoski"
Ashley DeVecht"
Introductions!
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Lean blogger, Target magazine writer;"head of AMEʼs Social Media Council"
Lean practitioner, Deluxe Corp.; "member of AMEʼs Social Media Council"
Imagination, custom media;"social media consultant to council"
What is the purpose of social media?"
How can social media be used to "promote lean ideas?"
What tools can be used?"
Agenda!
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What social media tools do you use?"
What questions about social media would you like answers to?"
Quick in-the-room survey:!
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What is the purpose of a social network?!
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Connect!
Be found."Find others."
Create relationships."
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Collaborate!
Accomplish something together."Share ideas, documents."
Have discussions."
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Find experts."Ask questions."
Receive answers."
Learn!
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Improve!
Yourself."Your team."
Your processes."
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Connect"
Each piece builds on the last.!
Collaborate"Connect" Learn" Improve"
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Can social media promote lean?!
Social media promotes rapid "knowledge transfer."
Social media is a tool for collaboration."
Social media promotes best practices."
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Twitter"Facebook"
LinkedIn"Google docs"
Sharepoint"Yammer"
Which social media tools can be used to improve lean processes and lean thinking?!
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Twitter!
Knowledge and ideas are transferred from tweet updates to those seeking information
through search. "
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Twitter!
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James is looking for information about lean healthcare, specifically in nursing. "
Consider James.!
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He searches lean healthcare on Twitter."
The Twitter results find this entry:"
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Facebook!
Photos and wall posts share knowledge, best practices and fun with others."
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Facebook!
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Facebook!
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LinkedIn!
Share best practices through group discussion."
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LinkedIn!
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Consider Ricardo.!
Ricardoʼs trying to assign the ideal number of operators for "
his value stream. "
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He posts a discussion to LinkedIn."
Minutes later, Troy responds."
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Google docs!
Collaborate through shared documents and an open-access tool. "
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Google docs!
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Google docs !
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She leads a Lean Enterprise System"at her company and needs
to collaborate with "employees globally."
Consider Lynne.!
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SharePoint!
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Lynne selected SharePoint as a solution."
Lynne has created a site that allows full enterprise interaction."
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Yammer!
Collaborate and share within the workplace with this Twitter-like application. "
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Yammer!
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Without a collaborative culture, social tools create waste."
In a culture of collaboration, almost any tool will work."
It's all about people.!
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Questions?!
What have you learned?"
What remains unclear?"
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Letʼs get creative.!
What other ways have you used social media to improve your lean
processes or lean thinking?"
What other social media networks are you using?"
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Envision the future.!
What do you hope social media will do for lean someday?"
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Weʼre here to help!!
Karen Wilhelm ([email protected])"
" Jason Semovoski
([email protected])" "
Ashley DeVecht ([email protected])"
" Scott Schiave "
([email protected])" "
Tim McMahon ([email protected])"
AME Social Media Council!
How about you? !
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